Post job

Operations Manager jobs at Cardinal Health - 169 jobs

  • Supervisor, Warehouse Operations - Outbound (2nd Shift)

    Cardinal Health 4.4company rating

    Operations manager job at Cardinal Health

    What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Supervisor, Warehouse Operations supervises a team of Inbound/Outbound Associates and ensures that pick, pack, and ship operations (Outbound) or receiving, replenishment, put away and returns (Inbound) are safe, efficient, and of high quality. With responsibility for first or second shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence. About the Consumer Health Logistics Center The Consumer Health Logistics Center (CHLC) is Cardinal Health's newest Pharmaceutical Supply Chain operation in Groveport, Ohio. This facility, featuring some of the latest innovations in automation technology, is approximately 350,000 square feet and picks, packs, and ships consumer health products. Location/Shift This position will be an on-site position (5 days per week), based out of the Consumer Health Logistics Center Second Shift: Monday - Friday, 3:00pm - 11:30pm Responsibilities Recruit, select, train, manage and evaluate a team of warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others are achieved. Monitor site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed. Responsible for continuous improvement projects and initiatives (ex. Gemba walks, Kaizen workshops, takt boards, etc.). Perform daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner. Coordinate maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs. Active engagement in employee development, which includes training, coaching, counseling, and performance appraisals. Prepare ad hoc reports, as necessary using Excel (or any other necessary programs). Hold staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities. Enforces Cardinal Health compliance and regulations for OSHA, DEA, FDA, state and local authorities, primary facility contact for QRA compliance. Assist with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback. Assist with QRA audits and QRA non-conformance issues to properly address, conduct housekeeping observations and ensure employees complete required QRA training and documentation. Participate in, and coordinate, ongoing training and development programs to enhance skills and knowledge. Builds strong teams by providing opportunities for growth and development. Champion innovation, simplification, and standardization of current solution offerings, operating procedures, methodologies, and processes. Qualifications High School Diploma, GED or equivalent work experience, preferred 2-3 years of experience, preferred Prior experience with continuous improvement projects and initiatives preferred Strong written and verbal communication skills Previous experience leading a team preferred Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets) Experience working within Warehouse Management Systems (Manhattan) preferred Can hire a team and hold individuals accountable for results Possess the ability to learn and execute activities within warehouse and inventory management systems Understand the importance of Lean Six Sigma principles and the connection to product flow Contribute to a work environment shows respect for every individual through the relentless pursuit of standardized work Be a team player, results focused, and operate with a sense of urgency What is expected of you and others at this level Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Anticipated salary range: $67,500 - $96,300 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $67.5k-96.3k yearly Auto-Apply 7d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Cleveland, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 3d ago
  • Manager, Field Service & Operations - PR & Caribbean

    Henry Schein 4.8company rating

    Remote

    The territory for this position covers Florida, Puerto Rico, and the Caribbean, and we are seeking a candidate who is based in Florida or Puerto Rico. This position is responsible for leading Equipment Technicians and operations personnel within an assigned geography and managing the end-to-end installation of dental equipment. The role partners closely with several Henry Schein divisions involved in the installation process to ensure a superior customer experience through effective planning, project management, and service delivery. This position owns the equipment service strategy for the region, including escalations, operational performance, and the planning and execution of complex dental equipment projects. The role leverages reporting and analytics to drive efficiency, productivity, and continuous improvement across field service and project delivery. This role is critical to advancing Henry Schein's strategic growth and operational excellence within its assigned region. KEY RESPONSIBILITIES: Own the regional service strategy, overall customer satisfaction, and resolution of unusual issues or escalations, including after-hours support when required. Develop and implement customer specific service programs and best practices across strategic accounts and identify and cultivate future service opportunities. Manage and enhance service offerings such as equipment assessments and preventive maintenance programs. Maintain ongoing communication with customers, sales, and field teams regarding strategic initiatives, revenue opportunities, escalations, and service actions. Ensure a consistently high level of customer experience and achievement of key performance indicators within the assigned geography. Lead and manage the full district installation process for capital equipment, coordinating with assigned Equipment Specialists to establish appropriate installation dates. Ensure all projects are current and on track with quarterly and annual revenue or installation objectives, adjusting plans as needed. Lead the coordination of installation date changes during the planning process, ensuring timely customer communication and alignment with internal stakeholders. Own and lead Equipment Planning Meetings for the assigned market to provide updates, align teams, and ensure customers are notified of schedules. Lead multi-party coordination, including internal teams and third-party facility vendors, for consultation, remote assistance, and onsite work; organize recurring project calls and stakeholder updates. Ensure accurate and timely completion, documentation, and close out of work orders and return material authorizations. Communicate directly with Equipment Specialists to align on order status, forecasts, and commitments as needed. Partner with the Financial Inventory Team to provide proper proof of delivery documentation for entered equipment orders. Verify revenue recognition details with Equipment Service Technicians and local management. Work in partnership with internal governance teams to maintain inventory integrity. Utilize reporting, analytics, and data trends to improve operational performance, technician productivity, and service quality Lead, coach, and develop Equipment Technicians and other direct reports to achieve high performance and professional growth. Hold team members accountable for performance, customer experience, and adherence to processes and tools. Recognize and reward team members; provide ongoing feedback, coaching, and counseling to support performance and career development. Lead Equipment Technician hiring, onboarding, professional development planning, certification completion, and ongoing training. Collaborate with sales leadership to execute divisional business goals and strategic customer initiatives. Work closely with sales, operations, and field teams to align on shared objectives, service actions, and future revenue opportunities. Build strong internal and external partnerships to support successful project execution and customer outcomes. Attend industry meetings, customer meetings, and corporate meetings as required Participates in special projects and performs other duties as required. SPECIFIC KNOWLEDGE & SKILLS: Bilingual in Spanish and English, with the ability to communicate clearly and professionally with diverse audiences in both written and verbal contexts. Demonstrated experience managing pre and post procurement installation processes. Proven ability to handle and protect confidential information. Independent self starter with strong ownership and follow through. Intermediate computer skills and strong comfort working with business systems and tools. In depth experience with dental equipment implementations and related equipment, such as imaging, CAD CAM, cone beam, vacuums and compressors, units, lights, chairs, and sterilization. Ability to read and write technical documents such as scopes of work and installation playbooks. Experience with process mapping and process improvement initiatives. Familiarity with software as a service workflows that improve customer experience and support data driven operations. Ability to analyze data and trends for reporting, forecasting, and performance improvement. Software proficiency including, but not limited to, MS Office, NES, Salesforce, Trello, Smartsheet, Power BI, and other platforms as needed. Understanding and ability to explain HSD specific dental plans as applicable. GENERAL SKILLS & COMPETENCIES: Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance Outstanding verbal and written communication skills and ability to resolve disputes effectively Excellent presentation and public speaking skills Excellent independent decision making, analysis and problem solving skills Understand and act on financial information that contributes to business profitability Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility Lead team(s) to achieve company goals in creative and effective ways Excellent planning and organizational skills and techniques Communicate effectively with senior management Good negotiating skills and ability to effectively manage outsourced relationships Ability to influence, build relationships, understand organizational complexities and manage conflict Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures Ability to lead virtual teams MINIMUM WORK EXPERIENCE: Typically, 7 - 10 years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Remote role with approximately 20 to 30 % travel. Primarily office and customer site environments. No special physical demands required beyond those typical for office and field service or installation oversight roles. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
    $92k-119k yearly est. Auto-Apply 3d ago
  • Operations Manager - Raleigh, NC

    Henry Schein 4.8company rating

    Remote

    This position requires candidate to reside in the territory, and is responsible for leading Equipment Technicians, within the assigned geography and to drive the entire installation process of capital equipment and work in conjunction with all Henry Schein divisions that impact the installation process, to deliver superior customer experience by planning and project managing the installation of capital equipment. This position will be responsible for managing the post-order procurement process for dental equipment and supplies and for ensuring the team is tracking to the quarterly/annual Risk and Opportunity (RO) targets. Ensure installations are coordinated, internally and externally in accordance with our policies and procedures, for the timely delivery and installation of dental equipment. Collaborate with sales leadership to execute corporate, national and district strategy, along with sales and operations business, field compliance and strategic customer initiatives. Work in partnership with the internal governance team to ensure inventory integrity. Ensure the assigned geography is properly staffed and trained to meet customer needs. KEY RESPONSIBILITIES: Manges the entire district installation process by working with the assigned Equipment Specialist(s) to determine the appropriate installation dates and ensure all projects are current and on track with quarterly / annual RO. Leads the coordination of all installation date changes that may occur during the planning process. Responsible for Equipment Planning Meetings (EPM) for assigned market to provide updates to the team and ensure customers are notified for all scheduling. Ensures that all preparation prior to start of weekly EPMs is complete, which includes scheduling customers; inputting current estimated shipping details and notes into internal software systems; daily/weekly adjustment of projected installation dates; manages the solutioning of credit issues; validates ‘Order Terms' compliance prior to installation; and works directly with 3PL (or respective Henry Schein facilities) to ensure equipment is staged for delivery. Handles daily invoicing per the order terms upon delivery / installation of equipment, including ensuring all credit and financial approvals are in place and handles escalations as required. Communicates directly with Equipment Specialists to ensure alignment with order status and forecasted projections/commitments as needed. Provides financial accounting with proper proof of delivery documents for entered equipment orders based on audit sent by the Financial Inventory Team. Verifies with Equipment Service Technician(s) and local management for revenue recognition. Holds all TSMs in assigned geography accountable for effectively utilizing project management tools as required. Ensures a high level of customer experience and overall KPI results in the assigned geography. Work closely with the Strategic Accounts team to manage assigned accounts. Ensure technicians are held accountable for accurate and timely completion and close out of work orders and RMAs. Partner with the Area Technical Trainers for all technical training requirements, and additional KPI metrics as required. Manage and resolve TSM issues and concerns in a professional and diplomatic manner, supporting these issues with appropriate documentation and requesting the assistance of Human Resources when necessary. Recognize team members, hold technicians accountable, regularly coach and counsel technicians towards attaining performance and career goals and ensuring there is appropriate focus on high potential talent. Responsible for Equipment Technician hiring, onboarding, professional development planning, certification completion and continued training. Attend all necessary industry meetings, customer meetings and corporate meetings as required by the business. Participates in special projects and performs other duties as required. Acts as back up for colleagues in other markets. SPECIFIC KNOWLEDGE & SKILLS: Ability to manage installations and post-procurement processes Intermediate troubleshooting skills Proven ability to work with confidential information Independent self-starter Intermediate computer skills Understanding and ability to explain HSD specific dental plans General understanding of the trades (plumbing, electrical, construction, etc.) Firm understanding of all company policies and local government regulations GENERAL SKILLS & COMPETENCIES: Strong management skills and ability to attract, retain, motivate and develop team members for high performance Excellent verbal and written communication skills and ability to resolve disputes effectively Strong presentation and public speaking skills Strong decision making, analysis and problem solving skills with ability to multi-task Understand and act on financial information that may contribute to business profitability Ability to manage successful projects, manage risks, costs, time and project teams Lead team to achieve company goals in effective ways Strong planning and organizational skills and techniques Communicate effectively with management Good negotiating skills Build relationships, understand organizational complexities and manage conflict Broad professional and managerial skills with an understanding of industry practices and company policies and procedures MINIMUM WORK EXPERIENCE: Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience; first-level manager. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
    $92k-119k yearly est. Auto-Apply 7d ago
  • Director, Commercial Operations - Digital Pathology Software

    Danaher 4.6company rating

    Chicago, IL jobs

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Director, Commercial Operations - Digital Pathology Software is responsible for planning and leading the execution of all commercial activities between LBS Digital Pathology and a key strategic partner. This role is critical in ensuring seamless collaboration, operational readiness, strategic alignment, and commercial execution across both organizations. The ideal candidate will be a proactive communicator, skilled in cross-functional leadership, and passionate about driving collaborative commercial success. This position reports to the Vice President, Global Sales Pathology Imaging and is part of the Global Digital Pathology Commercial team and will be fully remote due to the global nature of this position. In this role, you will have the opportunity to: Lead and execute global commercial initiatives for Computational Pathology, including project management and associated action plans. Manage strategic partnerships by facilitating all commercial interactions, hosting joint funnel reviews, and serving as the primary escalation point. Collaborate with Digital Pathology Business Unit to develop and align marketing content and enablement tools for commercial teams. Drive go-to-market programs and sales enablement, ensuring training readiness and supporting High Growth Market associates with partner portfolio strategies. Ensure operational readiness across systems (SAP, SFDC, CPQ), maintain accurate partnership reporting, including bowler metrics, aligning with enablement and training teams to deliver efficient content, tools, and readiness assessments for implementation of Image Management Systems The essential requirements of the job include: Bachelor's degree in a related field or equivalent experience, MBA preferred. Minimum of 10 years of demonstrated success in selling medical equipment or consumable products to the hospital or research marketplace, preferably in the pathology laboratory Leadership experience driving functional projects and programs with external partners, across multi-site, complex organizations, with exceptional organizational skills to manage multiple projects and priorities in dynamic, fast-paced environment Ability to work alongside senior stakeholders to effectively influence and gain alignment across internal and external teams. Proven track record of personally closing high-value deals in a technical or consultative sales environment, preferably in healthcare, diagnostics, or life sciences. Ability to lead with Continuous Improvement tools to enhance process and increase efficiency Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel up to 30% travel, overnight It would be a plus if you also possess previous experience in: Reporting performance metrics and analytics Experience with deploying Danaher Business System (DBS) tools and embedding continuous improvement culture across global teams Communicating complex business issues while simplifying strategy into specific actions to ensure clear accountability. Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annual salary range for this role is $160,000 - $210,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. #LI-AA4 Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.
    $160k-210k yearly Auto-Apply 27d ago
  • Stop Loss Claims Operations Manager, Remote

    CVS Health 4.6company rating

    Amherst, NY jobs

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Join Meritain, a subsidiary of CVS Health as the Manager of Stop Loss/Reinsurance Operations. In this high impact role, you will lead a team of about 12-15 colleagues who are responsible for the filing of Stop Loss claims to partner Managing General Underwriter (MGU) and Stop Loss Carriers, follow up, reconciliation and posting of Stop Loss reimbursements. As Manager, you will lead day to day colleague management, as well as issue resolution. You will be responsible for partnering across the Meritain organization, representing Meritain in conversation with Stop Loss carrier partners and for overall departmental performance. We are seeking an operational innovator who thrives in a high-energy, fast-paced, and high-growth environment. The ideal candidate will demonstrate the ability to seamlessly transition between strategic initiatives and tactical execution, while consistently delivering results. Strong verbal and written communication skills are essential, along with a proven capacity to influence and collaborate across all levels of the organization. Additional Responsibilities: • Receives and investigates escalated and complex cases and works with Management and other departments to bring about resolution. • Provides direction for the Stop Loss staff in meeting their developmental goals. • Oversees the daily workflow and priorities to ensure business objectives are maintained. • Maintains monthly reporting statistics for Management • Participates in weekly prioritization process for system enhancements • Develops and maintains inter-departmental relationships necessary for teamwork and completion of objectives and goals. • Responsible for managing training requirements for new and existing staff • Build and maintain relationships with stop loss carriers to expedite urgent or special issues. • Fosters environment of compliance per Aetna requirements. • Functions as back-up to staff and peers as necessary Required Qualifications • Minimum 5 years operations (claims, eligibility, plan setup, implementation) or related field; stop loss/reinsurance experience highly preferred • Progressive leadership experience managing projects and/or teams • Health Care or Insurance setting Preferred Qualifications • Prior experience managing large teams • Medical Claims Operations exposure Education bachelor's degree preferred/specialized training/relevant professional qualification. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/20/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $54.3k-159.1k yearly Auto-Apply 7d ago
  • Stop Loss Claims Operations Manager, Remote

    CVS Health 4.6company rating

    Amherst, NY jobs

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position SummaryJoin Meritain, a subsidiary of CVS Health as the Manager of Stop Loss/Reinsurance Operations. In this high impact role, you will lead a team of about 12-15 colleagues who are responsible for the filing of Stop Loss claims to partner Managing General Underwriter (MGU) and Stop Loss Carriers, follow up, reconciliation and posting of Stop Loss reimbursements. As Manager, you will lead day to day colleague management, as well as issue resolution. You will be responsible for partnering across the Meritain organization, representing Meritain in conversation with Stop Loss carrier partners and for overall departmental performance. We are seeking an operational innovator who thrives in a high-energy, fast-paced, and high-growth environment. The ideal candidate will demonstrate the ability to seamlessly transition between strategic initiatives and tactical execution, while consistently delivering results. Strong verbal and written communication skills are essential, along with a proven capacity to influence and collaborate across all levels of the organization. Additional Responsibilities:• Receives and investigates escalated and complex cases and works with Management and other departments to bring about resolution. • Provides direction for the Stop Loss staff in meeting their developmental goals. • Oversees the daily workflow and priorities to ensure business objectives are maintained. • Maintains monthly reporting statistics for Management• Participates in weekly prioritization process for system enhancements• Develops and maintains inter-departmental relationships necessary for teamwork and completion of objectives and goals. • Responsible for managing training requirements for new and existing staff• Build and maintain relationships with stop loss carriers to expedite urgent or special issues. • Fosters environment of compliance per Aetna requirements. • Functions as back-up to staff and peers as necessary Required Qualifications • Minimum 5 years operations (claims, eligibility, plan setup, implementation) or related field; stop loss/reinsurance experience highly preferred• Progressive leadership experience managing projects and/or teams• Health Care or Insurance setting Preferred Qualifications• Prior experience managing large teams• Medical Claims Operations exposure Educationbachelor's degree preferred/specialized training/relevant professional qualification. Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$54,300. 00 - $159,120. 00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 01/20/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $54.3k-159.1k yearly 6d ago
  • Inbound Communications and Channel Operations Manager

    CVS Health 4.6company rating

    Remote

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Manager on the Inbound Communications & Channel Operations will play a critical role in shaping and executing communication strategies that support operational excellence and enhance patient and colleague experiences. This role will lead initiatives that broadcast Conversational AI insights and capabilities to patients, colleagues, and third parties. Key responsibilities include managing field communications, supporting executive complaint investigations, driving data insights, and collaborating with cross-functional partners to deliver scalable solutions. The colleague will ensure alignment with leadership, maintain program documentation, and influence prioritization of enhancements that improve workflow and customer satisfaction. Responsibilities Strategic Planning - 20% Develop and execute communication strategies for new enhancements, including field and store communications, job aids, FAQs, and leadership materials. Gather and implement colleague and patient feedback to inform IT enhancements, reporting, and workflow prioritization. Provide quarterly workload submissions for upcoming field and store communications and training. Partner with key stakeholders to align strategies and ensure successful deployment of initiatives. Monitor and report on program metrics, providing bi-weekly leadership updates. Evolution and Maintenance of Program - 50% Investigate and respond to executive complaints, Board of Pharmacy inquiries, and Attorney General investigations. Monitor communication channels, identify emerging themes, and ensure knowledge resources remain current. Maintain and update product feature documentation and related program materials on a regular cadence. Partner on initiatives that enhance program alignment and improve calculation or reporting processes. Provide updated content for workforce planning and participate in periodic operational reviews. Stakeholder Influence and Data Insights - 20% Advance a scalable, actionable, and customizable data insights product leveraging inbound patient communication channels (MTP, Voicemail, IVR, 2-way SMS) to provide Voice of the Customer data. Lead the presentation of insights and potential solutions to stakeholders across Operations, Product Development, and Trade to influence prioritization of downstream work. Collaborate with cross-functional teams to identify and implement improvements that enhance patient and colleague experiences. Drive change agility and foster collaboration across departments to achieve organizational goals. Culture of Self Development - 10% Promote a culture of inclusion and well-being, ensuring alignment with CVS values. Encourage continuous development through enterprise tools such as DevelopU and LearningHUB. Act on feedback from development sessions and prioritize growth beyond current role. Required Qualifications 3+ years of total business/healthcare experience. 1+ years of experience leading cross-functional teams and initiatives with a high degree of complexity. 1+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions. 1+ years leveraging data to support strategic plans and return on investment. Previous experience working in a CVS store or within the field strongly preferred. Bachelor's degree or equivalent experience preferred. Strong executive presence and ability to influence without authority. Excellent verbal and written communication skills, including presenting to senior leaders. Ability to manage multiple priorities and navigate ambiguity to achieve goals. Travel requirements - up to 25% travel expected. Preferred Qualifications 5+ years of total business/healthcare experience. 3+ years of experience leading cross-functional teams and initiatives. Advanced knowledge of retail business operations, including in-store pharmacy experience. Expertise in MS Office Suite, including advanced Excel and PowerPoint capabilities. Proven track record of high performance and ability to lead by example. Basic familiarity with SQL. Education Bachelor's Degree or equivalent experience preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/28/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $66.3k-145.9k yearly Auto-Apply 7d ago
  • Director, Commercial Operations, Polyphonic

    Johnson & Johnson 4.7company rating

    Santa Clara, CA jobs

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Sales Enablement Job Sub Function: Sales Operations & Administration Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson MedTech is recruiting for a Director of Commercial Operations, Polyphonic. The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics and software platforms to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 and comprises three key med-tech platforms: Flexible Robotics (MONARCH ), Surgical Robotics (OTTAVA™), and Polyphonic™ Digital Solutions. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Director of Commercial Operations is a key role that supports Commercial Operations for MedTech Digital. We are seeking a strategic and execution-oriented Director of Commercial Operations to drive global business results for our Polyphonic digital ecosystem. This Director will shape our go-to-market infrastructure, commercial operating models, and sales enablement across both standalone Polyphonic enterprise software and Polyphonic software that is connected to JJMT devices across the Surgery portfolio. Responsibilities include but are not limited to: Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and MedTech Digital to facilitate successful go-to-market and commercial activities and ensure policies and procedures align and complement each other (eg for Launch Excellence programs). Project manage GTM readiness for new digital offerings- ensuring upstream alignment, contract readiness, field preparation, and launch execution discipline. Develop processes for utilizing metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts Execute SKU/pricing decisions, including creating discounting frameworks and running decision desks for resolution of issues during sales process Drive sales reporting processes that produce accurate and consistent results and contribute to the creation of sales performance dashboards that allow sales team members and business to monitor sales forecasts, track key performance indicators, and ensure continuous improvement. Build and maintain sales enablement toolkits, including building and leading sales training and field onboarding for digital selling and creating playbooks, value assessments/calculators, and demos. Provide insight regarding the selection and deployment of enabling resources and technologies including customer relationship management systems, performance tools, incentive management, and order-to-cash, including being the lead person into J&J's Project Butterfly. Lead the day-to-day use and maintenance of selected tools. Responsible for managing operational aspects of their team (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. Proactively creates a purpose driven environment by aligning Johnson & Johnson's Credo and Leadership Imperatives with the strategies and goals of the team and enterprise. Qualifications: Education: A minimum of a bachelor's degree within business, marketing, or relevant discipline is required. Advanced degree is preferred Skills and Experience: A minimum of 10+ years of relevant business experience with an emphasis on commercial operations Strategic thinker who is also highly operational and execution-driven Experience with launching and selling subscription products or digital solutions, preferably within Healthcare Strong understanding of MedTech business processes, sales models, functional alignment, and customer dynamics, including scaling commercial processes across matrixed organizations Experience in developing and utilizing metrics, forecasts, and KPI's to generate insights to forecast sales, monitor sales performance, and continuously improve Competence with Customer Relationship Management and analytics tools Ability to influence and partner cross functionally, with good communication skills and a change leader mindset comfortable with shaping culture, skills, and ways of working in the digital space Excels in environments with ambiguity, transformation, and cross-functional complexity Other: This role will be based out of Santa Clara, CA. and may require up to 25% travel (domestic and international) Remote work may be considered on a case-by-case basis The anticipated base pay for this role is $146,000 to $251,850 For candidates based out of the Bay Area, CA. the anticipated base pay range is $167,000 to $289,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Commercial Awareness, Competitive Landscape Analysis, Customer Relationship Management (CRM), Data Savvy, Lead Generation, Market Research, Mentorship, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement, Tactical Planning, Technical Credibility The anticipated base pay range for this position is : Additional Description for Pay Transparency:
    $167k-289.8k yearly Auto-Apply 36d ago
  • Operations Manager

    CVS Health 4.6company rating

    Powell, OH jobs

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 04/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $19-29 hourly Auto-Apply 10d ago
  • District Manager Neuroscience Schizophrenia - Great Lakes

    Johnson & Johnson 4.7company rating

    Columbus, OH jobs

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Neuroscience (Commission) Job Category: People Leader All Job Posting Locations: Akron, Ohio, United States, Cincinnati, Ohio, United States of America, Columbus, Ohio, United States, Detroit, Michigan, United States, Grand Rapids, Michigan, United States, Lansing, Michigan, United States, Toledo, Ohio, United States Job Description: We are searching for the best talent for a District Manager Neuroscience (Schizophrenia) to cover the Great Lakes Territory. About Neuroscience Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Our goal is to build on our leadership position in major existing therapeutic categories, while pioneering and taking the lead in new categories. We actively identify and pursue innovative business opportunities. We create partnerships that contribute to mutual success. People are our strength and the source of our growth. We are committed to providing a diverse, dynamic, and challenging work environment where associates and their ideas can develop and thrive. Our focus on customers, partners, people, and innovation creates sustainable, profitable growth and shareholder value. Our business practices reflect the responsibilities expressed in the Johnson & Johnson Credo. As a leader in the industry, Neuroscience offers medications for the treatment of schizophrenia, schizoaffective disorder, and bipolar areas of mental health. Please visit our website at ****************************** to learn more about J&J and our products. The District Manager, Neuroscience will: Be responsible for the development, execution of compliant promotion of all Neuroscience promoted portfolio products in all optimal sites of care across both outpatient and inpatient settings to approved health care professionals. This role directly supervises Sales Specialists within the defined district. Be responsible for development and successful implementation of a coordinated district business plan with targeted objectives to achieve sales and business results. Manage, develop, motivate, and compensate assigned personnel with proper allocation of resources. Partner and leverage various supporting functions within Neuroscience Sales, Institutional Business Group, Medical Affairs, and Neuroscience Marketing to deliver on business goals. Be responsible for strong demand generation leadership with the Sales Specialist team with a heavy emphasis on the outpatient setting. Additionally, leads demand generation and care transitions execution within local community hospitals. Provide direction and management oversight to Sales Specialists for all Neuroscience promoted brands in addition to maintaining an expert knowledge of the approved clinical and HCC guidelines associated with these products to develop their skills and competencies. Have a strong aptitude for analyzing the business, coaching on approved sales messages, support in developing territory strategies/BPs, and achieve the business goals to develop the team's business acumen. Work closely with the Sales Specialist team to establish and support career and development plans for the representatives. Required qualifications: * A minimum of a Bachelor's degree A valid driver's license issued in one (1) of the fifty (50) United States * A minimum of eight (8) years of relevant work experience, with a minimum of five (5) years of sales or cross-functional experience in key commercial roles (e.g. Sales, Marketing, Strategic Marketing, Access/Payer, Analytics or Business Development) within the pharmaceutical, biotech, medical device or healthcare industry * Demonstrated ability to lead, inspire and motivate others to success The ability to travel up to 50%, which may include overnight / weekend travel * Must live in the geography and/or be willing to relocate to the geography Preferred qualifications: * Prior people management experience or completion of a Management Development Program * Expertise in high-level planning and organizing and business planning * Relevant work experience within the pharmaceutical, biotech, medical device or healthcare industry * Experience with Neuroscience and/or Schizophrenia disease states * Experience in large account management, and access & reimbursement experience * A Master's Degree in a related field or an MBA The base pay range for this position is $130,000 to $224,250. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Recognition, Coaching, Competitive Landscape Analysis, Customer Centricity, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management The anticipated base pay range for this position is : $130,000.00 - $224,250.00 Additional Description for Pay Transparency: The base pay range for this position is $130,000 to $224,250.
    $130k-224.3k yearly Auto-Apply 2d ago
  • Operations Manager

    CVS Health 4.6company rating

    Hamilton, OH jobs

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 03/19/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $19 hourly Auto-Apply 24d ago
  • Operations Manager

    CVS Health 4.6company rating

    Maineville, OH jobs

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 03/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $19 hourly Auto-Apply 14d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Ashtabula, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1726675BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 318 W PROSPECT RD,ASHTABULA,OH,44004-05861-09833-S **Full District Office Address:** 318 W PROSPECT RD,ASHTABULA,OH,44004-05861-09833-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 09833-ASHTABULA OH
    $22.5-31 hourly 29d ago
  • District Manager Neuroscience Schizophrenia - Great Lakes

    Johnson & Johnson 4.7company rating

    Toledo, OH jobs

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Neuroscience (Commission) Job Category: People Leader All Job Posting Locations: Akron, Ohio, United States, Cincinnati, Ohio, United States of America, Columbus, Ohio, United States, Detroit, Michigan, United States, Grand Rapids, Michigan, United States, Lansing, Michigan, United States, Toledo, Ohio, United States Job Description: We are searching for the best talent for a District Manager Neuroscience (Schizophrenia) to cover the Great Lakes Territory. About Neuroscience Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Our goal is to build on our leadership position in major existing therapeutic categories, while pioneering and taking the lead in new categories. We actively identify and pursue innovative business opportunities. We create partnerships that contribute to mutual success. People are our strength and the source of our growth. We are committed to providing a diverse, dynamic, and challenging work environment where associates and their ideas can develop and thrive. Our focus on customers, partners, people, and innovation creates sustainable, profitable growth and shareholder value. Our business practices reflect the responsibilities expressed in the Johnson & Johnson Credo. As a leader in the industry, Neuroscience offers medications for the treatment of schizophrenia, schizoaffective disorder, and bipolar areas of mental health. Please visit our website at ****************************** to learn more about J&J and our products. The District Manager, Neuroscience will: Be responsible for the development, execution of compliant promotion of all Neuroscience promoted portfolio products in all optimal sites of care across both outpatient and inpatient settings to approved health care professionals. This role directly supervises Sales Specialists within the defined district. Be responsible for development and successful implementation of a coordinated district business plan with targeted objectives to achieve sales and business results. Manage, develop, motivate, and compensate assigned personnel with proper allocation of resources. Partner and leverage various supporting functions within Neuroscience Sales, Institutional Business Group, Medical Affairs, and Neuroscience Marketing to deliver on business goals. Be responsible for strong demand generation leadership with the Sales Specialist team with a heavy emphasis on the outpatient setting. Additionally, leads demand generation and care transitions execution within local community hospitals. Provide direction and management oversight to Sales Specialists for all Neuroscience promoted brands in addition to maintaining an expert knowledge of the approved clinical and HCC guidelines associated with these products to develop their skills and competencies. Have a strong aptitude for analyzing the business, coaching on approved sales messages, support in developing territory strategies/BPs, and achieve the business goals to develop the team's business acumen. Work closely with the Sales Specialist team to establish and support career and development plans for the representatives. Required qualifications: * A minimum of a Bachelor's degree A valid driver's license issued in one (1) of the fifty (50) United States * A minimum of eight (8) years of relevant work experience, with a minimum of five (5) years of sales or cross-functional experience in key commercial roles (e.g. Sales, Marketing, Strategic Marketing, Access/Payer, Analytics or Business Development) within the pharmaceutical, biotech, medical device or healthcare industry * Demonstrated ability to lead, inspire and motivate others to success The ability to travel up to 50%, which may include overnight / weekend travel * Must live in the geography and/or be willing to relocate to the geography Preferred qualifications: * Prior people management experience or completion of a Management Development Program * Expertise in high-level planning and organizing and business planning * Relevant work experience within the pharmaceutical, biotech, medical device or healthcare industry * Experience with Neuroscience and/or Schizophrenia disease states * Experience in large account management, and access & reimbursement experience * A Master's Degree in a related field or an MBA The base pay range for this position is $130,000 to $224,250. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Recognition, Coaching, Competitive Landscape Analysis, Customer Centricity, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management The anticipated base pay range for this position is : $130,000.00 - $224,250.00 Additional Description for Pay Transparency: The base pay range for this position is $130,000 to $224,250.
    $130k-224.3k yearly Auto-Apply 2d ago
  • District Manager Neuroscience Schizophrenia - Great Lakes

    Johnson & Johnson 4.7company rating

    Cincinnati, OH jobs

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Neuroscience (Commission) Job Category: People Leader All Job Posting Locations: Akron, Ohio, United States, Cincinnati, Ohio, United States of America, Columbus, Ohio, United States, Detroit, Michigan, United States, Grand Rapids, Michigan, United States, Lansing, Michigan, United States, Toledo, Ohio, United States Job Description: We are searching for the best talent for a District Manager Neuroscience (Schizophrenia) to cover the Great Lakes Territory. About Neuroscience Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Our goal is to build on our leadership position in major existing therapeutic categories, while pioneering and taking the lead in new categories. We actively identify and pursue innovative business opportunities. We create partnerships that contribute to mutual success. People are our strength and the source of our growth. We are committed to providing a diverse, dynamic, and challenging work environment where associates and their ideas can develop and thrive. Our focus on customers, partners, people, and innovation creates sustainable, profitable growth and shareholder value. Our business practices reflect the responsibilities expressed in the Johnson & Johnson Credo. As a leader in the industry, Neuroscience offers medications for the treatment of schizophrenia, schizoaffective disorder, and bipolar areas of mental health. Please visit our website at ****************************** to learn more about J&J and our products. The District Manager, Neuroscience will: Be responsible for the development, execution of compliant promotion of all Neuroscience promoted portfolio products in all optimal sites of care across both outpatient and inpatient settings to approved health care professionals. This role directly supervises Sales Specialists within the defined district. Be responsible for development and successful implementation of a coordinated district business plan with targeted objectives to achieve sales and business results. Manage, develop, motivate, and compensate assigned personnel with proper allocation of resources. Partner and leverage various supporting functions within Neuroscience Sales, Institutional Business Group, Medical Affairs, and Neuroscience Marketing to deliver on business goals. Be responsible for strong demand generation leadership with the Sales Specialist team with a heavy emphasis on the outpatient setting. Additionally, leads demand generation and care transitions execution within local community hospitals. Provide direction and management oversight to Sales Specialists for all Neuroscience promoted brands in addition to maintaining an expert knowledge of the approved clinical and HCC guidelines associated with these products to develop their skills and competencies. Have a strong aptitude for analyzing the business, coaching on approved sales messages, support in developing territory strategies/BPs, and achieve the business goals to develop the team's business acumen. Work closely with the Sales Specialist team to establish and support career and development plans for the representatives. Required qualifications: * A minimum of a Bachelor's degree A valid driver's license issued in one (1) of the fifty (50) United States * A minimum of eight (8) years of relevant work experience, with a minimum of five (5) years of sales or cross-functional experience in key commercial roles (e.g. Sales, Marketing, Strategic Marketing, Access/Payer, Analytics or Business Development) within the pharmaceutical, biotech, medical device or healthcare industry * Demonstrated ability to lead, inspire and motivate others to success The ability to travel up to 50%, which may include overnight / weekend travel * Must live in the geography and/or be willing to relocate to the geography Preferred qualifications: * Prior people management experience or completion of a Management Development Program * Expertise in high-level planning and organizing and business planning * Relevant work experience within the pharmaceutical, biotech, medical device or healthcare industry * Experience with Neuroscience and/or Schizophrenia disease states * Experience in large account management, and access & reimbursement experience * A Master's Degree in a related field or an MBA The base pay range for this position is $130,000 to $224,250. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Recognition, Coaching, Competitive Landscape Analysis, Customer Centricity, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management The anticipated base pay range for this position is : $130,000.00 - $224,250.00 Additional Description for Pay Transparency: The base pay range for this position is $130,000 to $224,250.
    $130k-224.3k yearly Auto-Apply 2d ago
  • District Manager Neuroscience Schizophrenia - Great Lakes

    Johnson & Johnson 4.7company rating

    Akron, OH jobs

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Pharmaceutical Sales Job Sub Function: Sales - Neuroscience (Commission) Job Category: People Leader All Job Posting Locations: Akron, Ohio, United States, Cincinnati, Ohio, United States of America, Columbus, Ohio, United States, Detroit, Michigan, United States, Grand Rapids, Michigan, United States, Lansing, Michigan, United States, Toledo, Ohio, United States Job Description: We are searching for the best talent for a District Manager Neuroscience (Schizophrenia) to cover the Great Lakes Territory. About Neuroscience Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Our goal is to build on our leadership position in major existing therapeutic categories, while pioneering and taking the lead in new categories. We actively identify and pursue innovative business opportunities. We create partnerships that contribute to mutual success. People are our strength and the source of our growth. We are committed to providing a diverse, dynamic, and challenging work environment where associates and their ideas can develop and thrive. Our focus on customers, partners, people, and innovation creates sustainable, profitable growth and shareholder value. Our business practices reflect the responsibilities expressed in the Johnson & Johnson Credo. As a leader in the industry, Neuroscience offers medications for the treatment of schizophrenia, schizoaffective disorder, and bipolar areas of mental health. Please visit our website at ****************************** to learn more about J&J and our products. The District Manager, Neuroscience will: Be responsible for the development, execution of compliant promotion of all Neuroscience promoted portfolio products in all optimal sites of care across both outpatient and inpatient settings to approved health care professionals. This role directly supervises Sales Specialists within the defined district. Be responsible for development and successful implementation of a coordinated district business plan with targeted objectives to achieve sales and business results. Manage, develop, motivate, and compensate assigned personnel with proper allocation of resources. Partner and leverage various supporting functions within Neuroscience Sales, Institutional Business Group, Medical Affairs, and Neuroscience Marketing to deliver on business goals. Be responsible for strong demand generation leadership with the Sales Specialist team with a heavy emphasis on the outpatient setting. Additionally, leads demand generation and care transitions execution within local community hospitals. Provide direction and management oversight to Sales Specialists for all Neuroscience promoted brands in addition to maintaining an expert knowledge of the approved clinical and HCC guidelines associated with these products to develop their skills and competencies. Have a strong aptitude for analyzing the business, coaching on approved sales messages, support in developing territory strategies/BPs, and achieve the business goals to develop the team's business acumen. Work closely with the Sales Specialist team to establish and support career and development plans for the representatives. Required qualifications: * A minimum of a Bachelor's degree A valid driver's license issued in one (1) of the fifty (50) United States * A minimum of eight (8) years of relevant work experience, with a minimum of five (5) years of sales or cross-functional experience in key commercial roles (e.g. Sales, Marketing, Strategic Marketing, Access/Payer, Analytics or Business Development) within the pharmaceutical, biotech, medical device or healthcare industry * Demonstrated ability to lead, inspire and motivate others to success The ability to travel up to 50%, which may include overnight / weekend travel * Must live in the geography and/or be willing to relocate to the geography Preferred qualifications: * Prior people management experience or completion of a Management Development Program * Expertise in high-level planning and organizing and business planning * Relevant work experience within the pharmaceutical, biotech, medical device or healthcare industry * Experience with Neuroscience and/or Schizophrenia disease states * Experience in large account management, and access & reimbursement experience * A Master's Degree in a related field or an MBA The base pay range for this position is $130,000 to $224,250. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Recognition, Coaching, Competitive Landscape Analysis, Customer Centricity, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management The anticipated base pay range for this position is : $130,000.00 - $224,250.00 Additional Description for Pay Transparency: The base pay range for this position is $130,000 to $224,250.
    $130k-224.3k yearly Auto-Apply 2d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Willoughby, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1731855BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 5881 SOM CENTER RD,WILLOUGHBY,OH,44094-03036-04294-S **Full District Office Address:** 5881 SOM CENTER RD,WILLOUGHBY,OH,44094-03036-04294-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 04294-WILLOUGHBY OH
    $22.5-31 hourly 15d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Canton, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1713048BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 1223 CLEVELAND AVE NW,CANTON,OH,44703-03101-04044-S **Full District Office Address:** 1223 CLEVELAND AVE NW,CANTON,OH,44703-03101-04044-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:**
    $22.5-31 hourly 53d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Whitehall, OH jobs

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. + Accountable for completion of non-clinical patient calls. + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. **People & Performance Management** + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. **Training & Personal Development** + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Maintains and enhances current knowledge and skills related to pharmacy and healthcare. + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. + Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. **Communication** + Communicates with pharmacy team, relaying messages from the support center or other key emails as required. + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager **Job ID:** 1729084BR **Title:** Pharmacy Operations Manager **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 4617 E MAIN ST,WHITEHALL,OH,43213-03298-07942-S **Full District Office Address:** 4617 E MAIN ST,WHITEHALL,OH,43213-03298-07942-S **External Basic Qualifications:** + High School Diploma, GED, or equivalent. + PTCB or ExCPT certification (except in Puerto Rico). + Has one year of work experience as a pharmacy technician in a retail or hospital setting. + Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evening and weekend hours. + Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) **Preferred Qualifications:** + Previous people management/ leadership experience. + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Non-Specialty **Store:** 07942-WHITEHALL OH
    $22.5-31 hourly 24d ago

Learn more about Cardinal Health jobs

View all jobs