Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes a Difference
The Sub-Investigator will be responsible for travel mixed with remote tele-medicine work to support our clinical research studies. Additionally, our Sub-Investigator will be skilled in administering investigational products (IV, SC, TD, IM, PO administration), performing physical examinations, monitoring for investigational product related reactions, among other duties beyond the standard clinical research Sub-Investigator role. Care Access is looking for highly motivated Nurse Practitioners or Physician's Assistants to support clinical trial related activities in states throughout the USA.
How You'll Make An Impact
Work closely with the Principal Investigator to oversee the execution of study protocols, delegating study related duties to site staff, as appropriate, and ensuring site compliance with study protocols, study-specific laboratory procedures, standards of Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), quality (QA/QC) procedures, OSHA guidelines, and other state and local regulations as applicable.
Attends and participates in meetings with the director, other managers, and staff as necessary.
Complies with regulatory requirements, policies, procedures, and standards of practice.
Read and understand the informed consent form, protocol, and investigator's brochure.
Be available to see subjects virtually or in-person as dictated by project design, answer their questions, and resolve medical issues during the study visit.
Sign and ensure that the study documentation for each study visit is completed.
Perform all study responsibilities in compliance with the IRB approved protocol.
Administration of Investigational Products (via subcutaneous, transdermal, intramuscular, intravenous, or oral routes).
Proficiency in starting, monitoring, and maintaining intravenous lines.
Proficiency in phlebotomy, proper blood collection practices, and laboratory processing practices (can be learned)
Contribute as an active member of clinician team involved in the management of infusion or other investigational product related reactions.
Maintain a clean, efficient clinical area to assure the highest standards of patient care.
Follow safety and PPE procedures as well as maintain proper documentation of infusion procedures.
Timely communications with internal teams, investigators, review boards, and study subjects
Perform trial procedures as per delegation which can include the following but not limited to:
Prescreen study candidates by telephone and review exclusionary conditions or medications prior to scheduling screening appointment.
Obtain informed consent per SOP.
Administer delegated study questionnaires, as appropriate.
Collect and evaluate medical records.
Complete visit procedures and ensure proper specimen collection, processing, and shipment in accordance with protocol.
Train others and complete basic clinical procedures, such as blood draws, vital signs, ECGs, etc.
Review screening documentation and approves subjects for admission to study.
Review admission documentation and approves subject for randomization.
Provide ongoing assessment of the study subject/patient to identify Adverse Events.
Ensure that serious and unexpected adverse events are reported promptly to the Pl.
Review and evaluates all study data and comments to the clinical significance of any out-of-range results.
Perform physical examinations as part of screening evaluation and active study conduct.
Provide medical management of adverse events as appropriate.
Dispense study medication per protocol and/or IVRS systems. Educate patient on proper administration and importance of compliance.
Monitor patient progress on study medication.
Other duties as assigned.
The Expertise Required
Ability to check, perform, and document vitals as well as EKG (ECG)
Phlebotomy and expert IV skills
Excellent working knowledge of medical and research terminology
Excellent working knowledge of federal regulations, good clinical practices (GCP)
Ability to communicate and work effectively with a diverse team of professionals.
Strong organizational skills: Able to prioritize, support, and follow through on assignments with good understanding of medical terminology.
Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors.
Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals.
Strong computer skills with demonstrated abilities using clinical trials database, IVR systems, electronic data capture, MS word and excel.
Ability to balance tasks with competing priorities.
Critical thinker and problem solver.
Curiosity and passion to learn, innovative, and able to take thoughtful risks while communicating concerns and mitigations.
Good management and organizational skills, understanding of medical procedures.
Exceptional interpersonal skills, willingness to the ability to work independently.
Ability to lift a minimum of 50 pounds.
Command of professional and Business English (written and spoken).
You must have the authorization to work in the US for any employer.
You must not need visa sponsorship, either now or in the future.
You must live in the USA and be willing and able to travel with 24-36-hour notice
Certifications/Licenses, Education, and Experience:
At least Master's Level Science Degree. Nurse Practitioner or Physician Assistant with 5+ years of clinical experience.
Clinical practice experience desired with infusion skillset.
Currently licensed in good standing in one or more states.
A minimum of 1 year of relevant work experience as Sub-Investigator (preferred) in a Clinical Research setting.
Preferred at least one (1) year of experience as a Clinical Research Coordinator or willingness to learn.
How We Work Together
Location: Remote within the United States. This is an on-site mixed with remote tele-medicine work position.
Travel: Regional and nationwide travel requirements up to 100% dependent on project design and business need. Regularly planned travel will be required as part of the role.
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $130,000 - $165,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$130k-165k yearly Auto-Apply 4d ago
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Oracle Orbit Analytics and Data Modelling Consultant
Care It Services 4.3
Cleveland, OH jobs
THEY SHOULD MEET THE TOP 3 MUST HAVE SKILL SETS Title - Oracle Orbit Analytics and Data Modelling ConsultantClient - Fujitsu Job - Remote but 10% travel is required to Work Location - Cleveland , OH (hybrid) Top 3 skills required are1. Should have expertise in building Complex physical and logical data models including good knowledge of data modeling concepts. Must have a very good understanding of normal, complex, and circular joins. 2. Very good understanding of Object and data level securities, and roles and responsibilities.3. Should have strong hold building complex Orbit reports using calculation measures and report insights.
Responsibilities: Develop a comprehensive migration plan from Oracle Discoverer to Orbit Analytics. Conduct a detailed analysis of current Oracle Discoverer reports and dashboards. Design and implement solutions to migrate reports, dashboards, and data models to Orbit Analytics. Development includes understanding of requirements, use of existing data models or working with a data modeler, build of report, technical unit testing, and quality assurance testing before being moved to the UAT environment for CRP and UAT testing. Provide technical leadership and guidance throughout the migration process. Ensure data integrity, accuracy, and consistency during the migration. Optimize the performance of the new Orbit Analytics environment. Utilize in-depth knowledge of Oracle R12 ERP and Oracle Fusion Cloud table structures in the migration process. Ensure seamless integration of data from Oracle R12 ERP and Oracle Fusion Cloud into Orbit Analytics. Collaborate with ERP and cloud teams to understand and address data requirements and challenges. Collaborate with business users to understand their reporting needs and ensure they are met post-migration. Conduct training sessions and create documentation to support end-users in the transition to Orbit Analytics. Communicate progress, challenges, and solutions to stakeholders. Develop and execute test plans to ensure all migrated reports and dashboards function as expected. Identify and resolve any issues that arise during the migration process. Conduct post-migration reviews to ensure all objectives are met. Stay up-to-date with the latest features and best practices in Orbit Analytics. Identify opportunities for further optimization and enhancement of the Orbit Analytics environment. Provide ongoing support and maintenance post-migration.
Qualifications :- Bachelor's degree in Computer Science, Information Technology, or a related field. Masters degree preferred. -Proven experience in Oracle Discoverer and Orbit Analytics. -Extensive experience with Oracle R12 ERP and Oracle Fusion Cloud. - At least 5 years of experience in business intelligence and data analytics. -Demonstrated experience in leading migration projects. Technical Skills: - Strong knowledge of SQL, PL/SQL, and database management. -Proficiency in Orbit Analytics, Oracle Discoverer, Oracle R12 ERP, and Oracle Fusion Cloud. -Familiarity with ETL processes and data warehousing concepts. - Experience with data visualization tools and techniques. Soft Skills: -Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills.- Ability to work independently and as part of a team. -Project management skills with the ability to manage multiple priorities.
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$72k-106k yearly est. Auto-Apply 60d+ ago
Salesforce Release Manager- Infosys/ BCBS
Care It Services 4.3
Dallas, TX jobs
Job Title : Salesforce Release Manager Location: US ( Remote ) The Salesforce Release Manager will use Agile Accelerator and Copado to facilitate the Continuous Integration and Continuous Deployment of changes to Salesforce orgs. They will report to the Platform Engineer in the Center of Excellence but will be embedded with a delivery team.
• They will participate in the Sprint Planning to organize the changes prior to release. Lead Release planning meeting • They will be Tier 1 support for the developers in their commits and integration deployments• They will deploy the changes to the UAT and Stage environments o Available to deploy to Pstage at least once a day EST• They will back deploy changes to lower regions in the pipeline • They will deploy the changes to the Production environment and Available to deploy to Prod §Twice a month - Wednesday morning at 6AM EST for Ops org• Once a month - Friday night at 9pm EST for Health org • They will assist the Platform Engineer in enhancements to the tools.
Areas of Expertise and Experience must include:1. Releases - Industry Best Practices 2. Salesforce a. Deep understanding of MetaData 一 b. Understanding of Apex Code i. Coverage ii. Testing 一 c. VS Code i. Package.xml 3. Copado a. Metadata pipeline 一 i. Commits 一 ii. Promotions 一 iii. Deployments 4. GitHub a. Branching Strategy b. Pull Requests 一 c. Operations 一 i. Cloning 一 ii. Pull vs Synch 一 iii. Stage vs Commit 一 iv. Merge 一 d. VS Code i. Extensions 一 ii. Search
This is a remote position.
Compensation: $50.00 - $55.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$50-55 hourly Auto-Apply 60d+ ago
Service Now Developer
Care It Services 4.3
Dallas, TX jobs
Benefits:
Company parties
Competitive salary
Dental insurance
Flexible schedule
HI Hope Your are Doing Good & Well Role : Service Now Developer after relocate to Dallas
Qualification:
Certified Application Developer (current)
Strong understanding of ServiceNow best practices
Proven track record from developing and operating ServiceNow (3+ years)
Good knowledge of JavaScript, AJAX, XML, JSON, CSS and HTML
Experience working in agile, scrum or SAFe principles
Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management
Desired:
Knowledge of TM Forum Framework
Knowledge of ITIL
Experience working with CI/CD pipelines
Thank you
*********************
Work remote temporarily due to COVID-19.
Compensation: $55.00 - $65.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$55-65 hourly Auto-Apply 60d+ ago
Oracle EBS Process Manufacturing (OPM) Consultant
Care It Services 4.3
Dallas, TX jobs
Position: Oracle EBS Process Manufacturing (OPM) Consultant (Hot Need) Location: RemoteLength: 6-12 months Visa Status: Prefer GC/GC-EAD/USCClient: Oracle Qualifications and Experience:
5+ years of experience working with Oracle EBS Process Manufacturing (OPM).
In-depth knowledge of Oracle OPM- OPM Financials. Process Execution, Product Development, Process Manufacturing, Process Quality, Inventory, WIP and BOM Modules
Experience with full lifecycle implementations, upgrades, and support.
Deep Understanding of creation of formulas, Recipes, Ingredient Picking Workbench, Production Scheduler Workbench; standard/average costing, cost rollups, rules setups
Experience with full lifecycle implementations, upgrades, and support.
Strong understanding of manufacturing processes, batch processing, and supply chain operations.
Hands-on experience with Oracle SQL, PL/SQL, and BI reporting tools is a plus.
Ability to document requirements, system configurations, and test cases effectively.
Strong problem-solving, analytical, and communication skills.
Experience working with cross-functional teams and managing stakeholder expectations.
Oracle EBS certification in Manufacturing or Supply Chain is a plus.
thank you
*********************
This is a remote position.
Compensation: $65.00 - $85.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$65-85 hourly Auto-Apply 60d+ ago
Senior Technical Product Manager - Trust & Safety
Care 4.3
Remote
com Care.com, an IAC (NASDAQ: IAC) company, is the world's leading platform for finding and managing family care. We're on a mission to help families find trustworthy, high-quality care for loved ones across all stages of life. We're parents, pet owners, and caregivers ourselves - and we believe trust and safety aren't just features, they're the foundation of everything we do. At Care.com, we're applying AI, data science, and advanced technologies to create safer, more transparent, and more human digital experiences.
Work Environment: Remote
Eligible candidates located within 60 minutes of our Dallas, Salt Lake City, or Austin offices will work in a hybrid capacity, in office on Monday, Wednesday, and Thursday.
About the Role
Trust and Safety (T&S) is at the core of Care.com's mission. As a Senior Product Manager, Trust & Safety, you will own the roadmap for AI-powered safety, compliance, and content integrity systems that protect users across our marketplace.
This role blends AI product development with deep Trust & Safety strategy, focused on building intelligent systems that detect, prevent, and mitigate risk - while maintaining a frictionless user experience. You will drive initiatives across background verification, fraud detection, generative AI safety, and content moderation infrastructure.
You'll collaborate closely with Engineering, Data Science, Policy, Legal, and Operations to design scalable, responsible systems that safeguard trust at every step of the user journey.
What You'll Do
Lead the Trust & Safety product roadmap, from problem discovery through execution, measurement, and iteration.
Design and launch AI-driven systems for content safety, behavior monitoring, and proactive risk detection.
Partner with Data Science to train and deploy ML and generative AI models that enhance fraud, abuse, and background check capabilities.
Develop frameworks for AI safety, explainability, and compliance, ensuring all models and decisions align with ethical and regulatory standards.
Collaborate cross-functionally with Policy, Legal, Customer Care, and Engineering to align product strategy with operational and compliance goals.
Define and track Trust & Safety OKRs, balancing platform integrity, user trust, and business growth.
Use experimentation, data analysis, and insights to drive continuous improvement in detection systems and response efficiency.
Advocate for a user-centered safety culture across the organization - ensuring care, empathy, and fairness guide every decision.
What You'll Bring
4-6 years of product management experience, with at least 3+ years in AI, ML, or data-centric product development.
Experience building or scaling Trust & Safety, content moderation, or risk mitigation systems.
Proven ability to lead technical product work - partnering with engineers and data scientists on model design, APIs, and backend systems.
Deep understanding of AI/ML technologies, including model development, prompt engineering, evaluation, and safety controls.
Strong analytical skills; able to interpret data, identify trends, and drive data-informed decisions.
Excellent collaboration and stakeholder management - comfortable working across Legal, Policy, and Operations.
Strategic thinker who thrives in ambiguity, able to balance innovation speed with responsible AI principles.
Degree in Computer Science, Engineering, Data Science, or related quantitative field (preferred).
Nice to Have
Experience with generative AI applications (e.g., LLMs for moderation, classification, or automation).
Familiarity with AI safety, fairness, and compliance frameworks (e.g., GDPR, COPPA, CSAM, transparency standards).
Background in consumer marketplaces or trust-driven platforms.
Knowledge of incident response, abuse prevention, or policy enforcement in large-scale systems.
Why You'll Love Working Here
Opportunity to shape how AI enables safety, trust, and fairness in one of the world's most meaningful consumer marketplaces.
Work with smart, mission-driven teammates who care deeply about people, data, and integrity.
Hybrid flexibility with offices in Salt Lake City, Austin, and Dallas.
Competitive compensation, equity, and comprehensive benefits.
A culture that values empathy, accountability, and innovation.
Company Overview:
Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today's families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).
Salary Range: $150,000 to $170,000.
The base salary range above represents the anticipated low and high end of the national salary range for this position.
Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance.
The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
#LI-Remote
$150k-170k yearly Auto-Apply 18d ago
Inside Sales Representative (Ad Sales) - Remote
Care.com 4.3
Dallas, TX jobs
Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Here, entrepreneurs, self-starters, team players, and big problem solvers unite behind a common cause. Here, we're applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you.
Position Overview
You will proactively build client relationships while consistently achieving and exceeding revenue objectives. This is a full-time, mid level (2+ yrs) inside sales position that requires both cold calling and warm follow-up with potential clients. This position calls for a high-energy relationship builder who can identify key client managers, navigate business terms, and secure partnerships that are mutually beneficial to Care.com and our clients.
* Target Start Date: Monday, March 8th 2026
* Work Environment: Remote
* On Target Earnings: $80,000-$100,000 annually (base + uncapped commission)
What You'll Do:
* Interact with small to medium size business owners, to offer Care.Com Marketing Solutions to help build their customer base and achieve their business goals. Those businesses include child and senior care facilities (daycare, skilled nursing, senior/memory/adult care).
* Maintain a consistent and balanced pipeline of opportunities and close deals through the sales cycle.
* Monitor the daily volume of calls, messages, & touch points
* Achieve individual sales goals/quota on a consistent weekly and monthly basis
* In-depth understanding of company services/products, industry, and competitive knowledge, and trends with a focus on value
* Work closely with the Care.com management team to analyze sales and financial metrics while retaining your book of business
Who You Are:
* 2+ years in B2B sales is required
* Experience with cold-calling sales is required.
* Must commit to 100 dials, and a minimum of 3 hours of talk time, each day.
* Organized and process-driven in approach and prioritization of targets & tasks - be able to manage activities across the sales cycle
* Problem-solving & closing skills - the ability to handle objections, persuade, and consistently close deals
* Ability to maintain accurate information on each account in a sales automation system
* Motivation, drive, and a self-starting mentality- this position requires a high level of activity and resilience
* A quiet, dedicated space that allows you to work free from distractions
* A minimum internet speed of 100mps
* Work in a collaborative environment- and be able to interact with groups with the best approaches for success
* Strong verbal and written communication skills
* A positive, hardworking demeanor combined with a constant "what's up next?" mentality as you'll be working with multiple accounts at once
* We provide a comprehensive training program. During your first three weeks of employment, no more than 2 full hours of training can be missed, as it will cause you to fall behind.
Please Note:
In compliance with federal employment laws, all candidates must be legally authorized to work in the United States and must permanently reside within the United States for the duration of their employment.
Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), Washington (WA), West Virginia (WV), Wyoming (WY), Vermont (VT).
____________________________________________________________________________________________________________________________
Company Overview:
Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).
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Apply
$80k-100k yearly 5d ago
Registered Nurse, Clinical Delivery
Care Access 4.3
Remote
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes A Difference The Registered Nurse, Clinical Delivery (RN) in this role will manage the communication of critical and abnormal lab results to patients, ensuring compliance with state licensure requirements. This includes contacting patients, documenting communications, following up on lab escalations, and collaborating with providers to ensure all patient interactions are appropriately managed and documented. This role is also responsible for patient education, ensuring patients understand their lab results and any necessary next steps in their care, as well as providing study specific information that is tailored to the patient. Furthermore, they serve as a point of escalation for the Member Services team, addressing complex inquiries related to lab results and assisting in the resolution of patient concerns by providing clinical insights and ensuring patients receive accurate information and appropriate follow-up. The RN will liaise with the Clinical Conduct Team to investigate and resolve issues related to duplicate lab results or other concerning findings, as advised by the Medical Director. Lastly, they will assist in training and educating the Member Services team to improve patient interactions and enhance service quality. This role is critical in ensuring timely patient communication and maintaining compliance with clinical and legal standards. How You'll Make An Impact
Receive and Review Lab Results from Pre-screening Program: Autonomously evaluate flagged abnormal, urgent, or critical lab findings to prepare them for patient communication, ensuring accuracy and timeliness.
Patient Communication: Proactively contact patients to discuss abnormal and critical lab outcomes. Ensure focused and uninterrupted communication, adhering to protocols while delivering only legally permissible information within the RN scope of practice. Use communication techniques to convey complex medical information clearly in a way non-medical patients will understand. Understand that the results shared with the patients may have serious health implications for them and relay them in a compassionate manner.
Patient Education: Develop and implement patient education initiatives to enhance understanding of lab result significance and promote informed decision-making. Ensure patients understand their lab results and any necessary next steps in their care.
Critical Thinking: Independently utilize critical thinking to assess the urgency and implications of abnormal and critical lab results, prioritizing patient communication based on clinical significance.
Documentation: Maintain comprehensive and precise documentation of communications in patient progress notes. Record abnormal and critical results, patient concerns, and subsequent actions. Ensure compliance with regulatory signature requirements.
Time Management: Exhibit exceptional time management skills to efficiently manage multiple lab results and patient communications, prioritizing urgent cases promptly.
Problem Solving Expertise: Apply advanced problem-solving abilities using medical training and experience to troubleshoot issues related to lab result discrepancies or data integrity.
Data-Driven Decision Making: Leverage data analytics to identify patterns and trends in lab results, contributing to evidence-based practice and enhanced patient outcomes.
Regulatory Knowledge: Maintain up-to-date knowledge of healthcare regulations and compliance standards to ensure all communications adhere to legal and ethical guidelines.
Escalation to Providers: For questions beyond the RN's medical scope, escalate to a licensed, on call provider (NP/PA/MD/DO) and manage the completion of result delivery and accompanying required documentation.
Member Services Team Escalations: Address lab-related escalations from the Member Services Team, such as result clarifications, data discrepancies, or additional test requests, and communicate resolutions back to the patient, documenting the outcome.
The Expertise Required
Strong analytical capabilities, exceptional communication skills, and a commitment to fostering a patient centered environment.
Strong attention to detail and ability to manage multiple patients efficiently.
Ability to work independently while collaborating with a larger clinical team.
This role is pivotal in upholding clinical and legal standards through meticulous communication and patient care management.
Precision in data analysis and documentation to ensure accuracy in lab results and reporting.
Certifications/Licenses, Education, and Experience:
Education:
Active RN licensure with a commitment to compliance and regulatory standards. Compact Licensure required. Additional licenses may be required in addition.
BSN or equivalent degree preferred.
Experience:
Minimum of 3 years of experience as a working nurse, clinical research, medical communications, and/or related field.
Proficiency in Salesforce or other EMR systems for documenting patient interactions.
Licensure Requirement: Compact licensure required, non-compact state license preferred. Willingness to maintain and obtain additional state licenses as needed. Must hold all licenses in good standing.
Compact States [42]: RNs with compact licenses can practice in all 42 states in the compact, including Alabama, Arizona, Arkansas, Colorado, Florida, Texas, and more.
Non-Compact States [8]: California, Nevada, Illinois, Hawaii, Alaska, Oregon, Minnesota, New York.
How We Work Together
Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
PTO and On-Call Coordination: Work within a structured on-call system to ensure coverage when team members are on leave.
The expected salary range for this role is $70,000 - $100,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$70k-100k yearly Auto-Apply 4d ago
Senior Associate, Operational Excellence
Care Access 4.3
Remote
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes a Difference
We are seeking an experienced clinical research associate to assist with the operations and strategic growth of our clinical research sites. The ideal candidate brings a strong background in clinical research management, regulatory compliance, and team development, with a proven ability to drive operational excellence and foster a culture of quality.
This role requires a proactive, solutions-oriented professional who can balance day-to-day site operations with long-term business development and staff leadership. The successful candidate will ensure compliance with all applicable regulations, assist with study start-up and enrollment efforts, and cultivate an environment where staff thrive, and studies are executed at the highest standards.
How You'll Make An Impact
Site Operations Management - Assist with daily site activities acting as the primary point of contact for the site, ensuring appropriate staffing, training, and adherence to SOPs. Maintain compliant facilities and equipment.
Leadership & Staff Development: Assist with training and mentoring research staff. Uphold professional development goals and foster a culture of accountability, integrity, and continuous improvement.
Work with Manager, Operational Excellence to ensure high staff morale and low turnover rates
Regulatory & Compliance Oversight: Promote strict adherence to ICH-GCP, FDA, and local regulations, while maintaining audit readiness across all studies.
Assist Manager, Operational Excellence, Operational Compliance, and Quality Assurance Departments with all Care Quality and FDA audits
Business Development: Support feasibility assessments through partnership with Manager, Operational Excellence to ensure timely responses to questionnaires, and scheduling of site qualification visits.
Study Start-Up & Enrollment Oversight: Support with regulatory packet submissions, and site initiation processes. Work with investigators to meet or exceed patient recruitment and retention goals.
Assist with additional projects such as quality improvement initiatives, internal data monitoring ensuring accuracy, integrity, and timely entry of study data, and may represent the site at meetings and industry events.
The Expertise Required
A minimum of 5 years of clinical research experience, with at least 1-2 years in a supervisory or management role. CRC experience a plus.
Hands-on knowledge of ICH-GCP, FDA regulations, and local regulatory requirements.
Demonstrated success in study management, study start-up, patient recruitment, and compliance oversight.
Budget management, business development, or sponsor/CRO engagement experience is a strong plus.
Certifications/Licenses, Education, and Experience:
An equivalent combination of education and direct clinical research leadership experience may be considered in place of formal degrees
Preferred: Bachelor's degree in a health sciences field (e.g., Nursing, Biology, Pharmacology, Public Health, or related discipline).
Minimum of five years Clinical Research experience.
How We Work Together
Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
Travel: This role requires up to 50% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.
Type of travel required: National
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
Walking - 10%
Standing - 10%
Sitting - 80%
Lifting up to 25 lbs - as needed
Driving - as needed
The expected salary range for this role is $70,000 - $100,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$70k-100k yearly Auto-Apply 4d ago
Donor Resource Coordinator
Organ Recovery Coordinator (Critical Care Rn) In Chicago, Il, Illinois 4.3
Remote
Are you looking to make a difference? Team up with Gift of Hope!
Gift of Hope is dedicated to coordinating organ and tissue donation in the northern three-quarters of Illinois and northwest Indiana. Our goal is to provide the highest quality service to families and hospitals as we strive to fulfill our mission of saving and enhancing the lives of as many people as possible through organ and tissue donation.
Receives and refers donor-related calls to appropriate procurement, transplant, and hospital development staff; provides prompt, efficient processing of all incoming and outgoing calls to fully optimize organ, tissue, and/or eye referrals and donation potential. Coordinates logistics for tissue donation.
Location Based Compensation ranging from $23.27 - $30.72 per hour
Our Benefits
In addition to competitive salaries, we offer a comprehensive benefits package:
Medical, dental, vision, disability and life insurance options for full-time employees
Generous Paid Time Off (PTO) plan
403(b) retirement plan with company match
Tuition Reimbursement up to the IRS-allowed maximum
Personalized learning and educational development opportunities
Monthly cell phone and internet stipends
Paid Parental Leave
Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)
Responsibilities
NOTE: This is a Day Shift position (7 AM - 7 PM) with a fixed, rotating schedule that includes alternating weekends.
Essential Functions
The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Advance Gift of Hope's mission, vision, and core values: providing compassionate service, contributing to outstanding teams, and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position
Acquire and manage confidential records, and ensure that information is protected according to all standards, regulations, and policies
Collect pre-screening information on all incoming donor-related calls, documenting the information according to Gift of Hope's policies and procedures
Evaluate incoming organ, tissue and eye referrals for initial donor eligibility; forward appropriate referrals to eye banks in accordance with established protocols
Update relevant stakeholders on the status of active referrals in a timely manner
Coordinate logistics on referrals in a timely manner, documenting information concurrently within the appropriate systems
Communicate accurate referral information with the appropriate supervisor or administrator on call, and/or partner organization(s)
Secure permission of county coroner or medical examiner for the recovery of donated tissue/eyes
Follow up with hospital staff to determine status on pending organ and tissue referrals
Review Uniform Donor Risk Assessment Interviews thoroughly and accurately; ensure appropriate screening was conducted and processor requirements are met prior to coordination of logistics
Successful completion of routine competency evaluations is required for this position
Other duties as assigned
Qualifications
Education and Training Required
The following identifies the minimum education and training required to perform the essential functions of the job.
Associate's degree in a health- or science-related field preferred, or equivalent work experience
Experience and Skills Required
The following indicates the minimum skills and experience required to perform the essential functions of the job
Working knowledge of medical terminology
Ability to make sound clinical assessments in a high pressure environment
Ability to stay focused in an environment that has constant activity
Ability to maintain a positive and professional manner and to provide excellent customer service when dealing with all Gift of Hope partners
Excellent verbal and written communication skills
Consistent demonstration of attention to detail, precision, accuracy, and a sense of urgency
Ability to express empathy
Keen attention to detail to ensure that pertinent data about donors is collected and recorded accurately and all processes are followed consistently
Basic computer and Microsoft Office skills, including the ability to simultaneously: type and talk, manage multiple electronic chat conversations and referrals, navigate multiple systems and programs, and perform basic troubleshooting
Ability to practice with a high degree of autonomy and utilize all available resources to problem solve
Excellent prioritization skills and ability to effectively manage multiple tasks with strict deadlines
Ability to work collaboratively and respectfully with internal stakeholders and partner organizations
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Ability to function in a normal office environment
Ability to remain stationary for extended periods
Ability to work outside normal business hours, including every other weekend and holidays
Ability to work four 12-hour shifts per week or other hours as assigned
Ability to attend meetings or trainings that may fall outside of scheduled work days
Ability to hear, comprehend clinical information, and speak clearly to document and convey information accurately
Ability to wear an approved headset for the duration of scheduled shifts
Ability to input data into a computer accurately and quickly while talking on the phone, performed repeatedly and frequently during scheduled shifts
Ability to cope with highly charged emotional people and situations and work quickly and accurately, within limited timeframes
Work Environment
The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.
Open office environment and/or HIPAA compliant private home office setting without noises or distractions
Highly regulated environment with frequent changes to policies and protocols that require strict adherence
Ability to be flexible with shift schedule and at times work beyond scheduled shifts to meet the demands of organ and tissue donation
Ability to work scheduled shifts despite weather or environmental conditions. This position is considered essential to daily operations of the organization in a 24-hour call center that does not close.
Use of personal cell phone and personal internet (if applicable) for work. Personal internet must meet minimum speed requirements and may require ethernet connection (not Wi-Fi.) Monthly cell phone and internet stipend available.
Gift of Hope Organ & Tissue Donor Network provides equal employment opportunities to all qualified candidates and does not discriminate with regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, family medical history or genetic information or any other classification protected by applicable law. All employment decisions are made based on an individual's job-related qualifications and abilities.
$23.3-30.7 hourly Auto-Apply 6d ago
Director, Clinical Research Operations
Care Access 4.3
Remote
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes a Difference
The Director of Clinical Research Operations provides leadership and oversight for all clinical staff supporting brick-and-mortar research sites, mobile/pop-up sites, and hybrid clinical trial models. This role ensures high-quality study execution, regulatory compliance, and strong clinical performance across a geographically dispersed workforce, including traveling CRCs and mobile clinical teams.
How You'll Make An Impact
Clinical Operations Management
Oversight for traveling clinical staff supporting decentralized operations at events and sites.
Ensure high-quality protocol execution, participant safety, and adherence to GCP and FDA regulations.
Oversee clinical workflows at sites and mobile deployments, resolving issues impacting quality, recruitment, or compliance.
People Management
Manage, develop, and evaluate all clinical research staff (CRCs, nurses, mobile clinicians, and traveling staff).
Implement training, competency standards, and performance expectations for all clinical staff.
Provide input into staffing budgets, resource planning, and clinical support models.
Study Management
Monitor enrollment, data quality, documentation practices, and clinical performance metrics.
Partner with regulatory, medical, data, participant experience, and site operations teams to support successful trial delivery.
Drive continuous improvement in clinical quality, consistency, and operational efficiency.
The Expertise Required
Strong knowledge of ICH-GCP, FDA regulations, and clinical trial execution.
Excellent leadership, communication, and performance-management skills.
Ability to thrive in dynamic environments and manage diverse clinical teams.
Certifications/Licenses, Education, and Experience
Bachelor's degree in a health-related field required; advanced degree preferred.
12+ years of clinical research operations experience, including leadership of multisite or dispersed clinical teams
Experience overseeing CRCs, nurses, mobile clinicians, or traveling clinical staff.
How We Work Together
Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
Travel: This role requires up to 20-40% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives.
Type of Travel Required: National
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected base salary range for this role is $120,000 - $160,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$120k-160k yearly Auto-Apply 4d ago
Sap Concur Invoice Consultant
Care It Services 4.3
Chicago, IL jobs
Benefits:
Company parties
Competitive salary
Dental insurance
Flexible schedule
Hi Hope Doing good & Well Job Title:SAP Concur Invoice Consultant remote position, looking for W2
Job Description:
We are seeking a highly skilled and certified SAP Concur Invoice Consultant to join our team. The ideal candidate will have expertise in configuring, customizing, and testing SAP Concur solutions, specifically for Invoice and Expense management. This role requires an in-depth understanding of SAP Concur Travel & Expense modules and experience in SaaS or Cloud-based solutions. The successful candidate will work with our client, Abbott Labs, to ensure that SAP Concur is set up accurately and efficiently.
Key Responsibilities:
Configure and Customize SAP Concur software (Invoice and Expense modules) to ensure it meets client requirements.
Test SAP Concur Invoice and Expense functionalities to ensure accuracy and efficiency.
Collaborate with stakeholders to understand business needs and translate them into Concur configuration.
Ensure proper integration of SAP Concur Invoice with other systems and business processes.
Provide guidance and support for end-users during and after implementation.
Manage and monitor travel and spend management processes within the SAP Concur ecosystem.
Ensure compliance with best practices for cloud solutions in the travel and expense domain.
Skills:
- Extensive hands-on experience with the configuration, customization, and testing of the Concur Invoice module.
- Strong background in configuring and managing Concur Travel & Expense processes.
- Experience with SaaS platforms and solutions, particularly those in the travel and expense domain.
- Expertise in working with cloud applications, especially in the context of travel and spend management.
- Knowledge of integrating SAP Concur with other enterprise systems (e.g., SAP ERP, financial management systems, etc.).
- Experience designing and configuring workflows within SAP Concur to automate business processes.
- Expertise in functional testing, UAT (User Acceptance Testing), and ensuring the accuracy of system configurations.
- Proven ability to communicate technical information to non-technical stakeholders.
- Ability to prepare clear documentation for configuration settings, testing results, and user guides.
- Ability to manage time and resources effectively, working on multiple tasks and deadlines simultaneously.
Thank you
*********************
Work remote temporarily due to COVID-19.
Compensation: $60.00 - $70.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$60-70 hourly Auto-Apply 60d+ ago
Sr. Splunk Engineer
Care It Services 4.3
Dallas, TX jobs
Benefits:
Company parties
Competitive salary
Dental insurance
Flexible schedule
HI Hope doing good & Well Sr. Splunk Engineer Duration: 6 to 9 months Visa Status: GC-EAD/GC/USC.
Job Overview:
Client Is looking for a network and system administrator with deep Splunk subject matter expertise who can create ad hoc queries to identify security and IP protocols on servers and in application communications. This person should have a solid understanding of Spunk Security framework (Spunk ES and Splunk Phantom Operations) dashboards within an agile environment. These servers and applications are 80% installed on premise and 20% Azure. Consultant must be familiar with both NTLM and Kerberos. Removing NTLM from the client environment is the goal of the project.
Experience :
1.Must have 5 yrs network analyst and SIEM SME evaluating customers' networks and security methodologies including:
Sniffer or other traffic analysis tools to identify network and security protocols
Expert level use of Splunk platform query to mine data across a 3000+ server mixed 80% Windows and 20% Linux (including RHEL)
Splunk ES and Spunk Phantom
Splunk Enterprise Security experience
Azure and Splunk in Azure experience is a plus
2.Must have previous experience Network protocol analysis
Network protocol analysis
Splunk query language
Identification of IP and security protocols
Solid documentation and reporting skills
Self-starter with excellent time management
3.Must have previous experience in security operations, incident management, or command center environment such including:
Breaking down, Integrating various log and data sources into SIEM
Development of reporting and dashboard that align with the compliance and security goals of the organization
Analyze data gathered and develop correlation of the protocol, server configuration, and identification of the corresponding application.
Establishing and documenting standards, workflows, and processes for the project
The following are security certification are recommended: CISSP, CISM, GSEC, GIAC, GPEN
4.Must be able to communicate progress and result effectively with network, server, and application teams
Thank you
*********************
This is a remote position.
Compensation: $75.00 - $85.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$75-85 hourly Auto-Apply 60d+ ago
Specialist, Regulatory Operations
Care Access 4.3
Remote
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes a Difference Care Access is seeking a skilled and experienced Specialist, Regulatory Operations to join our dynamic Global Regulatory Operations Team, part of the Global Expansion and Study Operations department. The Specialist, Regulatory Operations will oversee and execute all site-level regulatory operational activities for assigned clinical trials in the U.S. They may also support regulatory activities for Canadian sites as needed. This role is responsible for ensuring compliance with applicable U.S. regulations and guidelines and may contribute to site start-up activities for U.S. sites when required. You will have a good understanding of U.S. regulatory requirements and experience supporting regulatory activities for clinical research sites. How You'll Make An Impact
Study-specific regulatory operations:
Act as main regulatory operations contact for assigned studies
Support regulatory compliance activities for U.S. clinical research sites, ensuring to adherence to FDA, -OHRP and global regulatory standards.
Coordinates preparation and review of key site essential records.
Assist in preparing for sponsor monitoring visits and follow up requirements, ensuring compliance and --readiness for assigned studies.
Provide regulatory guidance to the site operations teams, ensuring that activities align with current regulations and industry best practices.
Review study information and understand start-up timelines, requirements, key contacts, and performance expectations
Track essential records and timelines
Support the site(s) through the Site Evaluation Visit, Site Initiation Visit, greenlight to consent, and Study Closeout.
Actively work towards KPIs to help ensure departmental success
Supports creation and maintenance of study Delegation of Authority (DOA) logs
Support regulatory activities throughout the duration of the study life cycle; collaborating with clinical operations teams to ensure regulatory compliance
Coordinate and perform IRB site level submissions and maintenance of approvals throughout the life of the study.
Review, and submit high-quality and timely IRB submission materials, including but not limited to protocols, ICFs and marketing materials.
Reviews and customize, when required, ICFs to ensure compliance with U.S. IRB requirements and site feedback.
Liaise and follow up directly with Sponsor.
Ensures accurate compilation, management and tracking of submissions.
Oversee regulatory documentation, tracking, and reporting processes to maintain compliance and readiness Ensure timely filing of safety reports, deviations, and amendments/modifications as per study requirements.
Ensures that Investigator Site File (ISFs) are completed, up to date, accurate and in compliance with Good Clinical Practice (GCP), regulatory requirements and internal processes.
Oversee and support study close-out activities by ensuring proper archiving and retention of ISF documents for regulatory inspections and sponsor audits.
Milestones: Tracks and updates the study team accordingly
Other Responsibilities
Collaborate with cross-functional teams, including Quality and Clinical Operations, to ensure regulatory requirements are met.
Identify process gaps, and support the development, implementation, and continuous improvement of new departmental processes.
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
Ability to communicate and work effectively with a diverse team of professionals
Communication Skills: Good verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients, and vendors
Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals
Good computer skills with demonstrated abilities using clinical trials database, MS word and excel
Experience in electronics Investigator Site Files systems like (Florence, CRIO)
Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done
Friendly, outgoing personality with the ability to maintain a positive attitude under pressure
High level of self-motivation and energy
Ability to work independently in a fast-paced environment with supervision
Must have a client service mentality
Demonstrated success in managing IRB submissions
Detail-oriented with good problem-solving abilities and a proactive approach to regulatory challenges
Ability to handle multiple tasks in a fast-paced and constantly changing environment.
Certifications/Licenses, Education, and Experience:
Bachelor's degree in a scientific or healthcare-related field; advanced degree preferred or equivalent experience
Minimum of 2 years of experience in operational regulatory affairs within theresearch site (preferable), or -CRO/pharmaceutical industry.
Understanding of U.S. regulations and ICH GCP guideline as they relate to site operations
Good knowledge of site-level regulatory requirements for the execution and maintenance of clinical trials in the U.S.
Proven ability to support sites in IRB submissions, regulatory document preparation, and ongoing compliance.
How We Work Together
Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes a Difference
The Associate Director, Patient Recruitment Partnerships is a key driver of Care Access's mission to expand access to clinical research by building and optimizing a high-performing ecosystem of Recruitment Vendors and Patient Advocacy Organizations. This role leads the full lifecycle of partner strategy-identifying, contracting, guiding, and evaluating partners to ensure they deliver high-quality patient referrals that accelerate enrollment across a diverse portfolio of trials.
Operating at the intersection of strategy, analytics, and community engagement, the Associate Director, Patient Recruitment Partnerships develops scalable frameworks, ensures regulatory and compliance alignment, and cultivates mission-driven partnerships that expand reach, deepen community trust, and improve access for underserved populations. Through data-informed decision-making and cross-functional collaboration, this role strengthens Care Access's ability to connect patients to opportunity and drive meaningful progress in clinical research.
How You'll Make An Impact
Builds and Leads the Recruitment Partner Ecosystem
Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity.
Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners to expand community reach and improve access for underserved populations.
In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals.
Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs, etc...), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness.
Continuously identifies inefficiencies and implements scalable, automated processes to support sustainable organizational growth.
Manages Partner and PAO Performance, Accountability, and Operational Execution
Owns performance management across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs.
Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and optimization opportunities, and drives corrective actions when performance falls short.
Conducts regular performance and business reviews to enforce accountability, ensure adherence to scope, compliance, quality, and mission alignment, and validate partner value.
Serves as the primary point of contact, building trust-based relationships while proactively resolving issues, aligning expectations, and co-developing improvement plans.
Strengthens operational efficiency and scalability by refining SOPs, workflows, and playbooks, and implementing automation and process improvements as appropriate.
Leads Cross-Functional Recruitment Strategy and Alignment
Partners closely with Patient Recruitment, Clinical Operations, Marketing, and Analytics to develop, align, and execute recruitment strategies across trials.
Drives cross-functional planning, prioritization, and decision-making to ensure recruitment approaches support study needs, enrollment goals, and organizational priorities.
Synthesizes data, operational insights, and industry trends into clear strategic recommendations and communicates progress, risks, and opportunities to leadership and trial teams to continuously refine recruitment strategy and maximize partner effectiveness.
Partners with Analytics to build and refine forecasting models for patient acquisition and partner throughput.
Facilitates knowledge sharing across internal teams regarding partner best practices and market insights.
Demonstrates exceptional relationship-building skills and the ability to foster trust across diverse stakeholders.
Communicates clearly and confidently, tailoring messaging for vendors, PAOs, sites, and internal teams.
Shows cultural awareness and sensitivity when engaging with community-based organizations and patient groups.
Thrives in a fast-paced environment and maintains strong organization across multiple competing priorities.
Proactively anticipates issues before they escalate and takes ownership of resolving them.
Collaborates effectively across functions, ensuring cohesion and alignment in complex workstreams.
Adapts quickly to changing circumstances and applies flexible thinking to new or uncertain situations.
Demonstrates empathy and patient-centered thinking in all recruitment-related decision making.
Maintains awareness of competitive landscape to keep Care Access recruitment strategy differentiated.
The Expertise Required
Strong understanding of clinical trial patient recruitment, including funnel dynamics, referral pathways, and barriers to enrollment.
Minimum of 6 years of proven experience managing Recruitment Partners and PAOs, including evaluation, contracting, onboarding, and performance oversight.
Working knowledge of GCP, IRB, HIPAA and regulatory standards governing recruitment materials, patient communications, and community engagement.
Proficiency with analytics and reporting tools (e.g., Tableau, Power BI) and strong data literacy to assess ROI, pacing, and partner performance.
Advanced Excel/Google Sheets skills and familiarity with CRM or patient-tracking platforms such as Salesforce or similar systems.
Ability to build trust-based relationships and collaborate effectively across internal teams and external partners.
Exceptional communication skills with the ability to translate insights, guide strategy, and influence decision-making across stakeholders.
Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and adapt quickly to changing priorities.
Solid project management capability to manage multiple initiatives, timelines, and stakeholders in a fast-paced environment.
Mission-driven mindset with empathy, a commitment to patient access, and a continuous-improvement approach to operational excellence.
Certifications/Licenses, Education, and Experience
Minimum of a Bachelor's degree in Marketing, Biology, Business, Healthcare, or related field preferred.
Master's in science, Public Health or related field preferred
How We Work Together
Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
Travel: This is a remote position with less than 20% travel requirements. Occasional planned travel may be required as part of the role.
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.
The expected salary range for this role is $115,000 - $145,000 USD per year for full time team members.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$115k-145k yearly Auto-Apply 4d ago
ServiceNow Application Architect and Technical Lead HRSD
Care It Services 4.3
New Jersey jobs
Benefits:
Company parties
Competitive salary
Dental insurance
Flexible schedule
Hi hope doing good & well Role : Application Architect and Technical Lead HRSD client : IBM/INTERNAL contract : we are looking for only W2
position : Remote
We are looking for a Lead HRSD Architect with strong leadership skills who can manage a technical team of 30 to 40 resources
Your Role and Responsibilities
The ServiceNow Architect will be responsible for overseeing the architecture and design of ServiceNow delivery projects. You will provide subject matter expertise, guide developers, and provide hands-on development and configuration of ServiceNow while also supporting platform improvements and modernization. You will work closely with Business Process Consultants and other Technical Architects in agile teams to deliver capabilities within ServiceNow.
Required Technical and Professional Expertise
· Extensive ServiceNow development experience
· Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features.
· Extensive experiences in deploying ServiceNow HRSD (primary), Procurement, ITOM, ITSM, or IRM aligned with ServiceNow best practices.
· Perform Technical expert role to a deliver ServiceNow expertise across ServiceNow suite of portfolio solutions.
· Experience coordinating with other process and integration owners
· Fluent and written English
Required technical and professional expertise:
· Extensive experience in HRSD (primary), Procurement, IT Service Management, IRM, GRC, Project handling, Process & ServiceNow Technical Consulting and platform implementation.
· Around 5+ years of experience in implementing ServiceNow platform. (10+ preferred)
· Experience in implementing ServiceNow processes and functions
· Experience with ServiceNow HRSD, Procurement, ITSM, GRC, IRM
· Must have the ability to obtain and maintain a Public Trust security clearance
ServiceNow Certifications:
· Certified Implementation Specialist (CIS) - HRSD
· Certified Implementation Specialist (CIS) - Procurement
· Certified Implementation Specialist (CIS) - ITSM or ITOM
· Certified Application Developer (CAD)
· ServiceNow Certified System Administrator (CSA)
· Certified Technical Architect (CTA) - Preferred
Thank you
********************
This is a remote position.
Compensation: $75.00 - $80.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$75-80 hourly Auto-Apply 60d+ ago
Power Platform Architect
Care It Services 4.3
Dallas, TX jobs
Benefits:
401(k) matching
Competitive salary
Flexible schedule
Health insurance
Power Platform/.NET Architect. 12+ month contract &, can be extended, The interview process will be 1 technical video interview and then an offer will be made. Job Description:• Develop and customize applications using Power Apps, Power Automate, Power Fx, Power Query, Dataflows, and Power BI.• Design applications using software engineering principles.• Perform code reviews, especially for less experienced developers, to ensure code quality and adherence to software engineering best practices.• Provide training and technical support to development team members as needed.• Estimate work and provide accurate timelines.• Clearly communicate design ideas and clearly explain the root causes of production issues.• Document steps for DevOps teams to deploy applications.• Monitor deployments to higher environments.• Identify, design, and implement process improvements to streamline workflows and enhance productivity.• Create and maintain documentation for developed solutions and processes.
Qualifications:
• 8 years+ developing solutions using Power Platform tools (Power Apps, Power Automate, Dataflows Power BI) using software engineering principles.
• 8 years+ customizing out-of-the-box Microsoft Dynamics 365 applications/Power Platform solutions using JavaScript, plug-ins, and custom PCF controls.
• 8 years+ development with JavaScript/JavaScript Frameworks.
• 8 years+ development with JSON.
• 8 years+ development with RESTful services.
• 8 years+ development with C#.Net.
• 8 years+ development with data integration.
• 8 years+ implementing security and governance in the Power Platform.
• 8 years+ code branching, merging, and version control using Git.
• 8 years+ estimating work with accurate timelines and resource requirements.
• 8 years+ effectively communicating design ideas, verbally and written.
• Must hold Microsoft Certified: Power Platform Solution Architect Expert certification.
Kindly share your profiels as the earliest to
*******************
Thank you.
This is a remote position.
Compensation: $150,000.00 - $1,900,000.00 per year
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.
$58k-108k yearly est. Auto-Apply 60d+ ago
Travel Clinical Research Assistant
Care Access 4.3
Remote
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes A Difference The Travel Clinical Research Assistant is an entry level clinical position and is designed to fully integrate the individual in the Care Access Research process while learning the skills necessary to be a Clinical Research Coordinator. This position has potential growth and advancement within the Care Access Research organization. This role will perform a variety of clinical and administrative tasks in support of clinical trials and assist in the performance of clinical procedures to collect data on patients enrolled and/or seeking enrollment in clinical studies. Much of the work for this role will be done onsite at a clinical event or site location. How You'll Make An Impact
Perform independent venipuncture; manage difficult draws and re-attempts per protocol.
Collect, label, process, package, and ship biospecimens; maintain chain of custody and temperature controls.
Set up/tear down event sites; prepare kits/supplies; uphold aseptic technique and biohazard safety.
Communicate clearly with participants and on-site teams; escalate issues promptly.
Ability to understand and follow institutional SOPs.
Participate in recruitment and pre-screening events (may be multiple locations).
Assist with preparation of outreach materials.
Request medical records of potential and current research participants.
Schedule visits with participants, contact with reminders.
Obtain informed consent per Care Access Research SOP, under the direction of the Clinical Research Coordinator (CRC).
Complete visit procedures as required by protocol, under the direction of the CRC.
Record data legibly and enter in real time on paper or e-source documents.
Request and issue study participant payments.
Update all applicable internal trackers and online recruitment systems.
Assist with administrative tasks such as copying, scanning, filing, mailing, emailing, etc.
Assist with maintaining all site logs.
Assist with inventory and ordering equipment and supplies.
Maintain adherence to FDA regulations and ICH guidelines in all aspects of conducting clinical trials.
Maintain effective relationships with study participants and other Care Access Research personnel.
Interact in a positive, professional manner with patients/participants, sponsor representatives, Investigators and Care Access Research personnel and management.
Communicate clearly verbally and in writing.
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
Ability and willingness to work independently with minimal supervision.
Ability to learn to work in a fast-paced environment.
Excellent communication skills and a high degree of professionalism with all types of people
Excellent organizational skills with strong attention to detail
A working knowledge of medical and research terminology
A working knowledge of federal regulations, Good Clinical Practices (GCP)
Critical thinker and problem solver
Friendly, outgoing personality with the ability to maintain a positive attitude under pressure.
Contribute to team and site goals.
Proficiency in Microsoft Office Suite
High level of self-motivation and energy
An optimistic, “can do” attitude.
Certifications/Licenses, Education, and Experience:
1+ year recent hands-on phlebotomy experience in a clinical setting.
≥200 total venipunctures; ≥25-50 capillary sticks; ≥30-50 sticks in the last 2-3 months.
Some Clinical Research experience preferred.
Demonstrated competency in specimen processing.
Working knowledge of ICH-GCP, basic research terminology, and HIPAA/PHI handling.
Comfortable using mobile apps/eSource and standard office tools.
Current national phlebotomy certification (one of):
ASCP Phlebotomy Technician (PBT)
AMT Registered Phlebotomy Technician (RPT)
NHA Certified Phlebotomy Technician (CPT)
NCCT National Certified Phlebotomy Technician (NCPT)
CA/WA/LA/NV specific licensure/certification if role is based there
How We Work Together
Location: Candidates must be willing to travel in support of community events within your metropolitan area and occasional national travel.
Travel: Duties may require travel in the following models:
Tuesday through Saturday Work Weeks
Temporary Event Support (3-7-day deployment durations)
Frequency and length of travel may depend on the length and location of study, site, and event.
Deployments normalize to a 32 to 42-hour work week on average.
The expected salary range for this role is $24.00 - $38.00 USD per hour for full time team members.
Benefits & Perks (US Full Time Employees)
Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$24-38 hourly Auto-Apply 4d ago
Trainer, Clinical Education
Care Access 4.3
Remote
Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.
With programs like
Future of Medicine
, which makes advanced health screenings and research opportunities accessible to communities worldwide, and
Difference Makers
, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.
To learn more about Care Access, visit *******************
How This Role Makes A Difference
Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access. Reporting to the Director of Clinical Education, this role supports the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff. The Trainer will act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture.
This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction.
How You'll Make An Impact
Clinical Education: Onboarding & Continuous Training Development:
Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program.
Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning.
Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture, etc) and/or sponsor provided platforms.
Conduct baseline assessments and early issue resolution for new hires.
Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs.
Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations.
Assess and evaluate clinical competency skills during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes.
Development & Performance Support:
Serve as the main point of contact for onboarding support, development planning, and performance improvement initiatives in collaboration with departmental Managers.
Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance growth and skill enhancement
Provide bi-weekly status updates to leadership (i.e.: Regional Managers, Site Support Solutions, etc. and Director of Clinical Education). Proactively identify trends in performance and recommend targeted interventions.
Training Implementation & Delivery:
Partner with internal departments launching new platforms or processes to ensure seamless implementation and supporting documentation.
Lead small-group or site-specific training sessions to ensure team understanding of workflows and system usage.
Develop supplemental training content to enhance existing virtual training programs. May collaborate with instructional designers to build e-learning modules and scalable training assets.
Competency & Compliance:
Conduct regular (biannual or annual) clinical competency assessments to identify knowledge / training gaps and development opportunities.
Deliver compliance refreshers and monitor adherence to SOPs, WIs, and regulatory requirements.
Track training effectiveness using feedback loops, performance metrics, and evaluations.
Continuously refine educational content and training delivery methods based on feedback, competency data, and evolving operational insights.
Escalate concerns and recommend corrective actions as appropriate.
Stakeholder & Investigator Support:
Serve as a dedicated resource for Principal Investigators (PIs), Sub-Investigators (Sub-Is), and other key stakeholders by offering training-related support that extends beyond platform navigation.
Provide guidance on the application of educational content to role-specific responsibilities, protocol execution, and regulatory expectations.
Assist with the orientation of new investigators, ensuring they understand Care Access processes, training expectations, and available resources.
Collaborate with site leadership and study teams to proactively address knowledge gaps, support protocol adherence, and promote continuous learning.
Ensure training engagement and understanding through follow-ups, feedback loops, and tailored investigator support when needed.
Other Responsibilities:
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
The Expertise Required
Demonstrated ability to lead or co-lead cross-functional training initiatives
Strong understanding of clinical trial operations and site-based research environments
Ability to develop, adapt, and deliver adult education in diverse learning formats (in-person, virtual, e-learning)
Skilled in evaluating training needs and designing competency-based learning solutions
High-level collaboration skills and ability to influence stakeholders across clinical and operational teams
Strong organizational and time management abilities to balance high travel with documentation and training development responsibilities
Proficiency in using Learning Management Systems (LMS) and digital collaboration platforms (e.g., Microsoft Teams)
Excellent verbal and written communication skills, with the ability to convey complex information in a clear and accessible manner
Flexible, solution-oriented mindset with the ability to adapt to evolving priorities and team needs
Strong change management skills to support adoption of new systems and workflows.
Analytical skills to interpret training data and generate actionable insights.
Bilingual or multilingual skills are a plus.
Certifications/Licenses, Education, and Experience:
Bachelor's degree in healthcare, life sciences, education, or equivalent experience.
Research Professional Certification- RN, CCRP or CCRC preferred
Minimum of 2-4 years in clinical research, education, or training delivery for this role. Preferable CRC position.
Deep understanding of site-based clinical trial operations.
Strong facilitation, instructional design, and coaching skills.
Proficiency with digital tools and platforms (e.g., LMS, Microsoft Teams, clinical systems).
Excellent communication, organization, and interpersonal skills.
How We Work Together
This role requires 15% of work to be performed in a remote office environment and requires the ability to use keyboards and other computer equipment.
This is a combined site-based and remote position potentially with more than 85% travel required across multiple Care Access sites to support onboarding, training delivery, site engagement, and ongoing clinical education initiatives.
The expected salary range for this role is $60,000-$90,000 USD per year. In addition to base pay, employees may be eligible for 401k, stock options, health and wellness benefits and paid time off.
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with Care Access, please reach out to: ********************************
$60k-90k yearly Auto-Apply 4d ago
Sr. Salesforce Technical Architect
Care It Services 4.3
New Jersey jobs
Benefits:
Company parties
Competitive salary
Dental insurance
Flexible schedule
Hi hope doing good & well implementation Patnert:IBM role : Sr. Salesforce Technical Architect End client: Johnson& JohnsonLocal preferred, will consider remote + travel to Titusville, NJ
Required skills:"1. Salesforce Expertise• 10+ years of hands-on experience in Salesforce solutions and technical architecture• Proven expertise in large-scale Salesforce implementations• Salesforce Certifications: Experience Cloud, Health Cloud, OmniScript, Data Cloud, Architect2. Industry Experience• At least 3+ year of experience in the Pharmacy or Life Sciences industry• Understanding of healthcare workflows, patient journeys, and compliance requirements (HIPAA, PHI data security, etc.)• Familiarity with Provider Networks, Claims Processing, and Patient Journeys• Knowledge of regulatory compliance requirements (HIPAA, PHI, GxP, CSV, etc.)3. Salesforce Health Cloud Expertise• Strong knowledge of Health Cloud data models• Experience in implementing HIPAA compliance
Thank you
*********************
This is a remote position.
Compensation: $50.00 - $55.00 per hour
Who We Are CARE ITS is a certified Woman-owned and operated minority company (certified as WMBE). At CARE ITS, we are the World Class IT Professionals, helping clients achieve their goals. Care ITS was established in 2010. Since then we have successfully executed several projects with our expert team of professionals with more than 20 years of experience each. We are globally operated with our Head Quarters in Plainsboro, NJ, with focused specialization in Salesforce, Guidewire and AWS. We provide expert solutions to our customers in various business domains.