Specialist jobs at Care New England Health System

is eligible for a $2,000 retention bonus. The Providence Center Peer Specialist Community Support Services provides peer support services, serves as a consumer advocate, provides consumers with written and experiential information and resources to promote recovery. The Peer Specialist Community Support Services will perform a wide range of tasks which will assist consumers in regaining control over their own lives and over their recovery process. They will coordinate with multidisciplinary Integrated Health Home treatment teams to identify, support, assess and address consumer s barriers to achieving goals and objectives. Duties and Responsibilities: As a member of the Peer Specialist team, the Peer Specialist will mentor and provide Recovery based coaching for SPMI clients to assist the client in pursuing his/her individual health and wellness journey. Provides individualized health coaching to clients in obtaining their health objectives. Support in managing their mental and physical health. Supports clients in learning how to make good choices for themselves. Creates and adapts wellness objectives to overcome barriers to good mental and physical health based on needs of, and with input from, clients. Co-facilitates groups/classes to support improved health outcomes for SPMI clients Works closely with TPC teams to engage clients in appropriate services and resources and assist with coordination of care. Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, compliance with the healthcare registry, involvement and engagement with wellness services and engagement with primary care. Completes all tracking and reporting requirements for outcomes and evaluation Maintains appropriate professional standards and provides appropriate follow-up for consumers. Provides self-help recovery services (WRAP, Pathways to Recovery) and other peer wellness services Coordinates with TPC teams to expand the reach of wellness/health focused peer specialist services. Other duties may be assigned. Requirements: Life experience which can be shared with other consumers. Someone who views consumer needs with a high priority and who would be a strong advocate for them with other treatment providers. Knowledge and experience in accessing community resources (such as; housing, medical, financial ). Someone who espouses a strong desire to help others. Experience in Behavioral and/or medical health preferred. Computer experience preferred. Knowledge of recovery-based concepts. Position may require driving. Must have valid driver's license, registration, current inspection and insured automobile. CPS or CPRS preferred. TPC will assist in certification. Good communication skills. Good organizational skills. Personal resilience. Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment Demonstrates ways to become empowered and self-responsible. Demonstrates ability to work with consumers with diverse backgrounds. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ***************** How YOU will make a Difference: As a Claims Specialist, you'll be at the heart of our mission to deliver exceptional service. Working alongside a dedicated team, you'll ensure the accurate and timely processing of medical, dental, vision, and short-term disability claims that HMA administers for our members. Your role goes beyond handling claims, you'll be a key player in shaping a positive healthcare experience for our members. Every claim you interact with helps someone navigate their healthcare journey with confidence, making your work both meaningful and impactful. What YOU will do: Carefully research discrepancies, process returned checks, issue refunds, and manage stop payments with precision. This ensures financial accuracy and builds trust with both clients and members. Manage high-importance claims and vendor billing with urgency and attention to detail. Review and reply to appeals, inquiries, and other communications related to claims. Work with third-party organizations to secure payments on outstanding balances. Process case management and utilization review negotiated claims Spot potential subrogation claims and escalate them appropriately. Actively contribute to team success by assisting colleagues when workloads peak, sharing knowledge, and fostering a collaborative environment. Requirements High school diploma required 3-5+ years of claims processing experience 2+ years of BCBS claims processing experience Strong interpersonal and communication skills Strong attention to detail, with high degree of accuracy and urgency Ability to take initiative and ownership of assigned tasks, working independently with minimal supervision, yet maintain a team-oriented and collaborative approach to problem solving Previous success in a fast-paced environment Benefits Compensation: The base salary range for this position in the greater Seattle area is $28/hr - $32/hr for a level II and varies dependent on geography, skills, experience, education, and other job or market-related factors. While we are looking for level II, we may consider level III for highly qualified candidates. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit: *****************

The Care Transition Specialist plays a pivotal role in supporting patients through transitions of care by facilitating timely follow-up with primary care providers and conducting non-licensed medication reconciliation. This hybrid position leverages the expertise of both Pharmacy Technicians and Medical Assistants to promote continuity of care, reduce hospital readmissions, and improve patient outcomes. The Specialist also identifies individuals who may benefit from additional support and coordinates referrals to case management services. Duties and Responsibilities: Initiate outreach calls to patients recently discharged from hospitals, emergency departments, or urgent care facilities /settings Confirm and schedule follow-up appointments with primary care providers. Conduct non-licensed medication reviews by reconciling discharge medication lists with patient-reported regimens Identify medication discrepancies, duplications, or adherence issues and escalate concerns to licensed providers or pharmacists Assess patient needs during outreach and refer to appropriate case management programs when indicated Reinforce understanding of discharge instructions, medication regimens, and the importance of follow-up care Accurately document all patient interactions, assessments, and referrals in the electronic health record (EHR) Collaborate with physicians, nurses, pharmacists, and case managers to ensure seamless care transitions Participate in team meetings and quality improvement initiatives related to transitional care Requirements: Minimum one to three years experience. High School or GED Required. Completion of an accredited Pharmacy Technician or Medical Assistant Program. In a healthcare setting. Experience in care coordinator, transitional care, or patient navigation preferred. Familiarity with case management programs and referral protocols preferred.Bilingual preferred. Active certification/registration as a Pharmacy Technician (CPhT) or Medical Assistant (CMA/RMA), in accordance with state regulations. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for $2,000 retention bonus. The Providence Center Peer Specialist Community Support Services provides peer support services, serves as a client advocate, provides clients with written and experiential information and resources to promote recovery. The Peer Specialist will perform a wide range of tasks which will assist clients in regaining control over their own lives and over their recovery process. Coordinate with multidisciplinary Integrated Care Treatment Teams (ICTT) to identify, support, assess and address consumer s barriers to achieving goals and objectives. Duties and Responsibilities: As a member of the Peer Specialist team, the Peer Specialist will mentor and provide Recovery based coaching for SPMI clients to assist the client in pursuing his/her individual health and wellness journey. Provides individualized health coaching to clients in obtaining their health objectives. Support in managing their mental and physical health. Supports clients in learning how to make good choices for themselves. Creates and adapts wellness objectives to overcome barriers to good mental and physical health based on needs of, and with input from, clients. Co-facilitates groups/classes to support improved health outcomes for SPMI clients. Works closely with Integrated Care Treatment Teams (ICTT) to engage clients in appropriate services and resources and assist with coordination of care. Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, compliance with the healthcare registry, involvement and engagement with wellness services and engagement with primary care. Completes all tracking and reporting requirements for outcomes and evaluation. Maintains appropriate professional standards and provides appropriate follow-up for consumers. Provides self-help recovery services (WRAP, Pathways to Recovery) and other peer wellness services. Coordinates with ICTT at the Center to expand the reach of wellness/health focused peer specialist services. Requirements: Life experience which can be shared with other consumers. Someone who views consumer needs with a high priority and who would be a strong advocate for them with other treatment providers. Knowledge and experience in accessing community resources (such as; housing, medical, financial ). Someone who espouses a strong desire to help others. Experience in Behavioral and/or medical health preferred. Computer experience preferred. Knowledge of recovery-based concepts. Use of personal vehicle is required, must have valid driver's license and insured automobile. Certified Peer Recovery Specialist Certification preferred. Good communication skills. Good organizational skills. Personal resilience. Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment. Demonstrates ways to become empowered and self-responsible. Demonstrates ability to work with consumers with diverse backgrounds. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for $2500 retention bonus. The Providence Center Adult & Children Clinical Intake Specialist will assess/evaluate the type and degree of a new (or returning) adult or child/adolescent client s mental health and/or substance use condition to determine whether services are needed and to link the client to the most appropriate services. To establish a psychiatric diagnosis, collect data sufficient to permit a case formulation and to develop an initial treatment plan as needed. Duties and Responsibilities: Perform new (and returning) client evaluation, diagnosis, intake and assessment, crisis intervention (if required), client education, and program referral and orientation. Maintain flexibility in the need of location and age demographic for initial assessments. Perform a comprehensive psychosocial assessment of assigned consumers. Treat consumers with respect. Perform in a calm and professional manner during crisis or emergency situations. Apply knowledge of Psychiatric Diagnosis (DSM IV); ASAM placement criteria; Motivational Interviewing; and Recovery Based best practices. Perform and record mental status examination. Assess clinical emergencies, including suicide, homicide and other risk factors. Complete DLA assessment and understand Health Home criteria in all Adult services Collect pertinent data from appropriate collateral sources in accordance with confidentiality guidelines. Maintain confidentiality in accordance with Center policy and legal requirements. Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues. Use psychiatric consultation and intervention when clinically appropriate. Use knowledge to decide appropriate levels of care in order to refer to various points in the continuum of care. Perform record keeping in accordance with Health Information Services and other Center requirements. Complete initial assessment forms within 24 hours of Intake appointment. Complete insurance documentation as required. Complete required reports and evaluations. Follow required office procedures in a cooperative manner. Collaborate with other providers, agencies, and individuals in the consumers' network of care. Maintain knowledge and familiarity of mental health and/or substance abuse and other related community agencies. Communicate with various local agencies and individuals, as well as with Center staff. Attend trainings, case presentations and conferences. Provide feedback to staff on the content of educational programs attended. Participate in the education of other Center staff. Attend mandatory in-service trainings and other trainings required for renewal of licensure. Maintain cooperative relationships with Center staff, consumers, community agencies and the public. Maintain knowledge and familiarity of all adult & child programs within The Providence Center, in order to appropriately assign consumers. Communicate with various local agencies and other departments or teams at The Center. Work in cooperation with co-workers and supervisory staff. Deal with team members regarding problems in a constructive manner. Benefit from constructive criticism. Serve on appropriate Center committees. Other duties may be assigned as needed. Requirements: Master s degree in social work and/or relevant clinical experience. Experience completing clinical assessments preferred. LICSW/LMHC preferred. Licensure eligibility required. Ability to write reports and correspondence. Ability to speak effectively with consumers, community agencies and Center employees. Bilingual Spanish preferred, but not required. Must have insured auto and valid driver's license. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for $2500 retention bonus. The Providence Center Substance Use Specialist Team 1F coordinates services for consumers to minimize stressors and to facilitate substance abuse treatment. Duties and Responsibilities: Coordinate a variety of services. Provide support counseling, problem solving, contracts and limit setting. Encourage consumers to attain the highest possible levels of independence. Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management. Conduct Community Outreach Support Groups (COSG) as appropriate. Provide individual mental health and/or substance abuse counseling/therapy. Complete substance abuse assessments on all consumers. Identify substance abuse treatment interventions with staff and consumers. Maintain confidentiality in accordance with center policy and legal requirements. Develop and implement a plan of care with ongoing consumer input. Apply knowledge of Psychiatric Diagnosis (DMS IV). Apply knowledge of substance abuse and primary methodologies of substance abuse treatment. Assess clinical emergencies, including suicide and danger to others. Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues. Make assessments and provide appropriate crisis interventions and risk management as needed. Teach consumers adult daily living skills. Initiate treatment and advocate for consumer within network of care. Negotiate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves. Transport consumers in own vehicle or Center van to planned activities and appointments. Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy. Maintain cooperative relationships with Center staff, consumers, community agencies and the public. Attend trainings, case presentations and conferences. Requirements: Bachelor's degree in Human Services OR Associate's degree and/or LCDP required. CDP/LCDP a plus. If the candidate does not have CDP/LCDP he/she will agree to begin the necessary coursework toward obtaining this license (available through TPC at no charge to the employee). The employee will demonstrate an appropriate level of effort in this area which will be monitored by the direct supervisor. Two years' experience in Substance Use counselling or therapy, as well as experience dealing with the dually diagnosed. Must have awareness of the general trends in confronting the problems of substance abuse. Bilingual Spanish preferred. Must have valid driver's license, registration, current inspection and insured automobile. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for $2,500 retention bonus and bilingual stipend. The Providence Center Substance Use Specialist Bilingual BHOP Team Z2 will coordinate services for clients to minimize stressors and to facilitate substance abuse and mental health treatment. Duties and Responsibilities: Coordinate a variety of services. Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management. Present verbally a synopsis of actual cases as required. Accompany clients to appointments with agencies, clinics, doctors, etc. Initiate vocational/job development activities with clients. Monitor client status during the spend-down process, complete necessary DHS applications Provide individual mental health and/or substance abuse counseling/therapy. Perform in a calm and professional manner during crisis or emergency situations. Complete substance abuse assessments on all consumers. Identify substance abuse treatment interventions with staff and clients. Maintain confidentiality in accordance with TPC policy and legal requirements. Develop and implement a plan of care with ongoing client input. Apply knowledge of Psychiatric Diagnosis (DMS IV). Apply knowledge of substance abuse and primary methodologies of substance abuse treatment. Assess clinical emergencies, including suicide and danger to others. Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues. Provide specialty substance abuse services to clients and serve as a resource to staff regarding issues relative to substance abuse treatment. Make assessments and provide appropriate crisis interventions and risk management. Teach consumers adult daily living skills. Assist clients with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor). Complete required interagency and other necessary paperwork. Negotiate on behalf of the clients as needed, with landlords, courts, families, the treatment team, and clients themselves. Transport clients in own vehicle to planned activities and appointments. Complete recordkeeping in accordance with Health Information Services (HIS) and other TPC requirements within required time frames and abide by TPC confidentiality policy. Maintain cooperative relationships with Center staff, consumers, community agencies and the public. Attend trainings, case presentations and conferences. Serve on appropriate Center committees. Requirements: Bachelor's degree in Human Services OR Associate's degree and/or LCDP required. Two years of experience in substance abuse therapy, as well as experience dealing with the dually diagnosed. Must have awareness of the general trends in confronting the problems of substance abuse. CDP/LCDP a plus. This position may require driving: Must have valid driver's license, registration, current inspection sticker and insured auto. Bilingual Spanish required. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for a $2,000.00 retention bonus. The Providence Center Certified Peer Specialist (CPS) provides peer support services, serves as a consumer advocate, provides consumers with written and experiential information and resources to promote recovery. The CPS will perform a wide range of tasks which will assist consumers in regaining control over their own lives and over their recovery process. They will coordinate with multidisciplinary Integrated Health Home treatment teams to identify, support, assess and address consumer s barriers to achieving goals and objectives. Duties and Responsibilities: As a member of the Peer Specialist team, the Peer Specialist will mentor and provide Recovery based coaching for SPMI clients to assist the client in pursuing his/her individual health and wellness journey. Provides individualized health coaching to clients in obtaining their health objectives. Support in managing their mental and physical health. Supports clients in learning how to make good choices for themselves. Creates and adapts wellness objectives to overcome barriers to good mental and physical health based on needs of, and with input from, clients. Co-facilitates groups/classes to support improved health outcomes for SPMI clients Works closely with Integrated Health Home (IHH) teams to engage clients in appropriate services and resources and assist with coordination of care. Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, compliance with the healthcare registry, involvement and engagement with wellness services and engagement with primary care. Completes all tracking and reporting requirements for outcomes and evaluation Maintains appropriate professional standards and provides appropriate follow-up for consumers. Provides self-help recovery services (WRAP, Pathways to Recovery) and other peer wellness services Coordinates with IHH teams at the Center to expand the reach of wellness/health focused peer specialist services. Requirements: High School diploma/GED. Use of personal vehicle is required. Certified Peer Recovery Specialist Certification or willing to obtain within a year of employment. Life experience which can be shared with other consumers. Someone who views consumer needs with a high priority and who would be a strong advocate for them with other treatment providers. Knowledge and experience in accessing community resources (such as; housing, medical, financial ). Someone who espouses a strong desire to help others. Experience in Behavioral and/or medical health preferred. Computer experience preferred. Knowledge of recovery-based concepts. Use of personal vehicles not required in this position however would be beneficial. If utilized must have valid driver's license and insured auto. Good communication skills. Good organizational skills. Personal resilience. Exhibit enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment Demonstrate ways to become empowered and self-responsible. Demonstrate ability to work with consumers with diverse backgrounds. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for a $2500 retention bonus. The Providence Center Substance Use Specialist Team 1B coordinates services for consumers to minimize stressors and to facilitate substance abuse treatment. Duties and Responsibilities: Coordinate a variety of services. Provide support counseling, problem solving, contracts and limit setting. Encourage consumers to attain the highest possible levels of independence. Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management. Conduct Community Outreach Support Groups (COSG) as appropriate. Provide individual mental health and/or substance abuse counseling/therapy. Complete substance abuse assessments on all consumers. Identify substance abuse treatment interventions with staff and consumers. Maintain confidentiality in accordance with center policy and legal requirements. Develop and implement a plan of care with ongoing consumer input. Apply knowledge of Psychiatric Diagnosis (DMS IV). Apply knowledge of substance abuse and primary methodologies of substance abuse treatment. Assess clinical emergencies, including suicide and danger to others. Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues. Make assessments and provide appropriate crisis interventions and risk management as needed. Teach consumers adult daily living skills. Initiate treatment and advocate for consumer within network of care. Negotiate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves. Transport consumers in own vehicle or Center van to planned activities and appointments. Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy. Maintain cooperative relationships with Center staff, consumers, community agencies and the public. Attend trainings, case presentations and conferences. Requirements: Bachelor's degree in Human Services OR Associate's degree and/or LCDP required. Two years' experience in Substance Use counselling or therapy, as well as experience dealing with the dually diagnosed. Must have awareness of the general trends in confronting the problems of substance abuse. Bilingual Spanish preferred. Must have valid driver's license and insured auto. CDP/LCDP a plus. If the candidate does not have CDP/LCDP he/she will agree to begin the necessary coursework toward obtaining this license (available through TPC at no charge to the employee). The employee will demonstrate an appropriate level of effort in this area which will be monitored by the direct supervisor. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The CNE Revenue Cycle Coverage Specialist is a key contributor to the success of the revenue cycle team, ensuring claims and billing processes run smoothly and efficiently. In this role the specialist takes ownership of identifying and resolving claim edits and charge review errors, verifying insurance and patient registration details, and troubleshooting denials tied to inaccurate payor information. Their attention to detail and problem-solving skills directly support optimal reimbursement and a seamless patient billing experience. Duties and Responsibilities: Accurately capture and update billing information to ensure timely and seamless claim submission. Proactively identify and resolve claim edits, charge review errors, and billing issues tied to registration or insurance discrepancies. Confirm insurance eligibility and coverage details to avoid delays in claim processing. Investigate and correct denials caused by inaccurate or incomplete payor information. Monitor trends in claim edits and denials, and share insights to drive continuous improvement. Work collaboratively with payors, patients, and internal teams to gather missing information and expedite claim resolution. Maintain thorough documentation and stay compliant with all timely filing requirements and regulatory standards. Flag critical billing or insurance issues to leadership and contribute actionable solutions for process enhancements. Support team success by pitching in where needed, fostering collaboration, and protecting patient confidentiality. Take on additional tasks as needed to keep the revenue cycle running smoothly. Manage priorities effectively, staying flexible and responsive to shifting workflows and department needs. Consistently meet deadlines and performance expectations through organized, focused work habits. Offer suggestions to improve systems, services, and tools that enhance overall efficiency. Apply sound judgment when making decisions, relying on knowledge of policies and best practices. Build strong relationships with both internal and external customers through proactive and attentive service. Recognize the impact of customer interactions on organizational goals and uphold high service standards. Follow established protocols and leverage available tools to deliver dependable support. Communicate openly and effectively across departments and organizational levels. Requirements: Must possess a high school diploma or equivalent. Minimum of 1-3 years of previous customer service experience in a healthcare or business environment required. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Primary Function Responsible for performing various, essential administrative and clerical duties in conjunction with reference laboratories to ensure efficient operation. Based on department needs, assist in the performance of all forms of phlebotomy procedures (requires phlebotomy certification and up to date competency). Job Qualifications and Specifications * Associates degree in biological science or related field required; Or high school diploma and additional phlebotomy certification or training in clinical laboratory science or medical technology required. * Familiarity with laboratory terminology, sample handling procedures, and laboratory information systems (LIS) required. * Strong interpersonal and communication skills to manage multiple tasks, prioritize work and meet deadlines. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Primary Function Responsible for performing various, essential administrative and clerical duties in conjunction with reference laboratories to ensure efficient operation. Based on department needs, assist in the performance of all forms of phlebotomy procedures (requires phlebotomy certification and up to date competency). Job Qualifications and Specifications Associate s degree in biological science or related field required; Or high school diploma and additional phlebotomy certification required . Familiarity with laboratory terminology, sample handling procedures, and laboratory information systems (LIS) required. Strong interpersonal and communication skills to manage multiple tasks, prioritize work and meet deadlines. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Under the direction of the A/R Supervisor, the Third Party Specialist facilitates all phases of the billing process. Responsible for submitting paper and electronic claims to all payers. Following up on current, past due accounts and secondary balances with third party payers, on claims that are denied or unpaid beyond the contracted time frame. Assist supervisor with reporting, analyzing and trending of the accounts receivable. The Third Party Specialist functions as a billing liaison to patients, providers, and insurance carriers, internal and external customers to ensure appropriate reimbursement on claims. Duties and Responsibilities: Review and resolves incomplete data elements identified on discrepancy reports required for billing. Review bill for accuracy of charges, diagnosis, procedure codes and insurance information, and make appropriate adjustments/changes as required. Follows appropriate procedure regarding rebilling functions for late charges and adjustments. Responsible for following up on current and past due accounts to ensure a timely resolution of account. Inform supervisor of denial trends and/or negative factors that impact the accounts receivable. Utilize Care New England procedures and policies when addressing charity care, community benefit discounts, contractual adjustments, other adjustments, and patient discounts. Adhere to insurance and governmental guidelines to prevent denials and collection disruptions. Demonstrates knowledge of accounts receivable payment policies and hospital contracts as they relate to billing, collection, follow-up, claim reimbursement, patient liability, and local, state and federal programs. Maintains knowledge and keeps current on updates and new procedures, benefit plans for third party payers and governmental plans. Handle and process all incoming phone calls and mail correspondence from insurance and patients in a timely manner to ensure continuous collections. Preserves and protects patient's rights to confidentiality. Performs other related duties as requested. Requirements: High school degree required. Associates degree preferred. Minimum of two years related experience in a health care environment or accounts receivable. Knowledge of third party payers, medical terminology, word processing, statistical tools, and computer applications, including Excel highly desirable. Must have excellent interpersonal, communication and typing skills, as well as demonstrate appropriate decision making/judgment skills when addressing the accounts receivable. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for $2,500 sign-on bonus. The Providence Center Substance Use Specialist ACT Team will coordinate services for clients to minimize stressors and to facilitate substance abuse and mental health treatment. Duties and Responsibilities: Coordinate a variety of services. Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management. Present verbally a synopsis of actual cases as required. Accompany clients to appointments with agencies, clinics, doctors, etc. Initiate vocational/job development activities with clients. Monitor client status during the spend-down process, complete necessary DHS applications Provide individual mental health and/or substance abuse counseling/therapy. Perform in a calm and professional manner during crisis or emergency situations. Complete substance abuse assessments on all clients. Identify substance abuse treatment interventions with staff and clients. Maintain confidentiality in accordance with center policy and legal requirements. Develop and implement a plan of care with ongoing client input. Apply knowledge of Psychiatric Diagnosis (DMS IV). Apply knowledge of substance abuse and primary methodologies of substance abuse treatment. Assess clinical emergencies, including suicide and danger to others. Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues. Provide specialty substance abuse services to clients and serve as a resource to staff regarding issues relative to substance abuse treatment. Make assessments and provide appropriate crisis interventions and risk management. Teach clients adult daily living skills. Assist clients with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor). Complete required interagency and other necessary paperwork. Negotiate on behalf of the client, as needed, with landlords, courts, families, the treatment team, and consumers themselves. Transport clients in own vehicle to planned activities and appointments. Complete recordkeeping in accordance with Health Information Services (HIS) and other TPC requirements within required time frames and abide by TPC confidentiality policy. Maintain cooperative relationships with Center staff, clients, community agencies and the public. Attend trainings, case presentations and conferences. Serve on appropriate Center committees. Requirements: Bachelor s degree in social work of Human Services or related field. Two years of experience in substance abuse therapy, as well as experience dealing with the dually diagnosed. Must have awareness of the general trends in confronting the problems of substance abuse. CDP/LCDP a plus. Must have valid driver's license and insured auto. Bilingual Spanish candidates preferred. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Providence Center Mobile Crisis On-Call Peer Support Specialist Per Diem will provide recovery coaching in the community and within client homes accompanied by a mobile crisis clinician during behavioral health crises. Duties and Responsibilities: Provide recovery coaching for individuals in the community and family members. Adhere to on-call scheduling nature of role and subsequently respond in-person accompanied by a clinician who will be conducting crisis assessments. Minimum requirement of 2 shifts per month. Respond within one-hour to in-person referrals initiated by after-hours call staff. Treat consumers with respect. Perform in a calm and professional manner during crisis or emergency situations. Maintain confidentiality in accordance with Center policy and legal requirements. Advocate for the needs of each individual. Locate, track and provide services to individuals who are in need of support for their drug and alcohol use. Provide referrals including but not limited to detox, food/clothing, housing, medication-assisted treatment, residential programs, and counseling. Collaborate with other providers, agencies, and individuals in the consumers' network of care. Maintain knowledge and familiarity of mental health and/or substance abuse and other related community agencies. Communicate with various local agencies and individuals, as well as with Center staff. Perform record keeping in accordance with Health Information Services and other TPC requirements. Attend trainings, case presentations and conferences. Participate in the education of other Center staff. Attend mandatory in-service trainings and other trainings required for renewal of licensure. Maintain cooperative relationships with Center staff, consumers, community agencies and the public. Communicate with various local agencies and other departments or teams at The Center. Requirements: Associate degree or higher preferred. High School diploma or GED required. RI State certified Recovery Coach or 4 years of experience in the human services field and complete community responder training upon hire. Understanding of community resources and recovery-oriented systems of care model. Minimum requirement of 2 shifts per month. Insured auto and valid driver's license. Candidate must demonstrate an understanding of, and belief in, the addiction recovery process Must be a person with lived recovery experience, with minimum 2 years of continuous recovery Positive communication skills. Must be 21 or older. Knowledge of basic crisis intervention, motivational interviewing, and some case management techniques required. Ability to act as an advocate for the needs of the participant is required. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Providence Center Peer Support Specialist Anchor Recovery - Jim Gillen Teen Center works with young people who struggle with addiction by providing individual and group recovery coaching, and facilitating activities and events. This staff member is responsible to help maintain a positive community environment, in which youth and family members are able to develop recovery capital and learn about the recovery process. The Peer Recovery Support Specialist will provide skills training and will assist with resource development. Schedule: Tuesday - Friday 12pm - 8pm, AND Saturday 10am-6pm. Duties and Responsibilities: Provide individual recovery support. Facilitate recovery support groups with youth and family members. Facilitate skills development, through educational training sessions. Provide information and referrals for community based resources. Help lead activities and events, in-house and in community settings. Ensures safety for all participants, by following policies and procedures. Serve as advocate for program participants and assist them to develop self-advocacy skills. Complete all required documentation clearly and on time. Communicate effectively and respectfully with all program participants and coworkers; and with school personnel and community partners. Maintain positive relationships. Complete all trainings as assigned. Additional duties and responsibilities as assigned or necessary. Requirements: High School diploma or GED required. RI State certified Recovery Coach or plan to complete this within first year. Understanding of community resources and recovery oriented systems of care model. MUST have a valid driver s license, registration and proper auto insurance. Knowledge of basic crisis intervention, motivational interviewing, and solid communication skills required. Ability to advocate for the needs of participants is required. Minimum of 2 years established recovery time. Positive communication skills. Must be 21 years old or older. Experience working with youth and families. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

is eligible for $2,000 retention bonus. The Providence Center Peer Support Specialist Anchor Recovery - Jim Gillen Teen Center works with young people who struggle with addiction by providing individual and group recovery coaching, and facilitating activities and events. This staff member is responsible to help maintain a positive community environment, in which youth and family members are able to develop recovery capital and learn about the recovery process. The Peer Recovery Support Specialist will provide skills training and will assist with resource development. Schedule: Tuesday - Friday 12pm - 8pm, AND Saturday 10am-6pm. Duties and Responsibilities: Provide individual recovery support. Facilitate recovery support groups with youth and family members. Facilitate skills development, through educational training sessions. Provide information and referrals for community based resources. Help lead activities and events, in-house and in community settings. Ensures safety for all participants, by following policies and procedures. Serve as advocate for program participants and assist them to develop self-advocacy skills. Complete all required documentation clearly and on time. Communicate effectively and respectfully with all program participants and coworkers; and with school personnel and community partners. Maintain positive relationships. Complete all trainings as assigned. Additional duties and responsibilities as assigned or necessary. Requirements: High School diploma or GED required. RI State certified Recovery Coach or plan to complete this within first year. Understanding of community resources and recovery oriented systems of care model. MUST have a valid drivers license, registration and proper auto insurance. Knowledge of basic crisis intervention, motivational interviewing, and solid communication skills required. Ability to advocate for the needs of participants is required. Minimum of 2 years established recovery time. Positive communication skills. Must be 21 years old or older. Experience working with youth and families. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Accounts Receivable Payment Specialist is responsible for obtaining, preparing, posting, reconciling, adjusting accounts and documenting payments. The position will require the ability to problem solve and work closely with Care New England sites and practices from registration to accounting to ensure accurate payment postings. Reconciliation practices and accurate communication and documentation are key elements to this position. Duties and Responsibilities: Responsible for posting insurance and patient payments into all Account Receivable systems, posting insurance denials into all Account Receivable systems, appropriately processing insurance and patient refunds in a timely manner. Daily balances all payments entered into the Account Receivable systems. Utilizes balancing procedures to prepare and maintain monthly spreadsheets to provide reporting to Finance Departments. Follows strict guidelines established by CNE when taking contractual adjustments off of gross charges, or writing off a charge or portion of a charge to bad debt Verifies the accuracy of deposits made by other departments obtained for services. Take appropriate action if deposit is not accurate when applicable. Following established guidelines, utilizes the information system tools to provide an audit trail on each patient account through editing, adding insurance demographics, linking appropriate insurance demographics to charges and etc. Work closely with the Accounting Department to ensure G/L accounts are accurate. Assist with month end reconciliation of G/L entries or deposits when applicable. Work account credits and properly document patient accounts with supporting documentation when needed. Review account overpayments to determine if payment belongs to another account within the CNE system. Make the necessary interfacility transfer and update the appropriate account in the Accounts Receivable system. (The overpayments maybe on the hospital account that needs to be transferred to the professional account or vice versa). Works closely with the collectors when addressing payments that are incorrect, to ensure accurate posting of any patient co-payments or deductibles. Properly handles NSF checks that are returned by the bank, properly updates the patients account and sends appropriate documentation to the patient when applicable. Reviews outstanding refund checks and work with accounting to issue stop payment with bank when necessary. Obtain remits via payer sites, edit, review, verify, prepare and reconcile third-party payments to ensure accurate posting. Identify appropriate action to be taken, i.e. financial class changes and posting of co-pays and deductibles. Reviews and reconciles lock box settlements for accuracy. Researches lock box issues as needed through to resolution, coordinating with the other facility payment specialists Assemble information as needed by the Revenue Cycle. Performs other related duties as assigned. Requirements: High school diploma required. Minimum of six months job related experience or equivalent is required. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Account Receivable Coordinator provides administrative and technical support to the supervisor in the daily operations within the Revenue Cycle. Assists with streamlining daily functions related to billing and collection activity to ensure prompt resolution of patient receivables. Interacts daily with staff to identify, quantify and resolve difficult claims processing issues. Provide direction and training, serving as a resource for payer and department policies and procedures as well as system applications. Demonstrate expertise with current software programs and a willingness to learn new programs. Conduct scheduled staff productivity and quality reviews and prepares reports for the supervisors action. Encourage a team approach towards achieving the Revenue Cycle and CNE hospital goals. Must have a demonstrated ability to collaborate and work well in a team environment. Duties and Responsibilities: Serves as a resource within the Revenue Cycle, providing information on department systems procedures and activities, resolving problems as needed. Keeps managers informed of any issues within the team. Evaluates processes and makes recommendations for improvement. Oversees daily operations of area in absence of supervisor. Demonstrates knowledge of accounts receivable payment policies and hospital contracts as they relate to billing, collection, follow-up, claim reimbursement, patient liability, and local, state and federal programs. Serves as representative of the accounts receivable team as needed, i.e. payer meetings, court appearances, internal and external meetings, etc. Trains and educates staff on internal and external policies, procedures, regulations, and statutes applicable to the accounts receivable functions. Provides support to staff for payer specific questions, issues, and reimbursement policies related to the accounts receivable. Reports trends or critical issues to the supervisor and identifies strategies for problem solving, process improvement, and employee education.\\ Provides feedback to the supervisor regarding employee performance and key performance indicators. Prepares internal and external reports as requested. Provides department support as needed. Works to improve efficiency and accuracy in support of quality / performance improvement goals. Preserves and protects patient's rights to confidentiality. Performs other related duties as requested. Requirements: High School degree required. Associates degree preferred. A minimum of 2 to 3 years of previous experience in a healthcare or business environment required. Excellent human relations, communication, and organizational skills required. Working knowledge of computer applications, including word processing, spreadsheet, and database applications required. Knowledge of third party payers and collection policies and procedures required. Excellent analytical, oral and written skills with the knowledge and ability to communicate and collaborate with agencies and internal and external customers required. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.