Specialist jobs at Care New England Health System - 33 jobs
Operations Specialist - Patient Info Desk Associate
Care New England 4.4
Specialist job at Care New England Health System
We are seeking an Operations Specialist (Patient Info Desk Associate) to join our team. The primary responsibility of this role is to provide exceptional customer service and support to patients at the information desk located in the main lobby. The Operations Specialist will handle inquiries, provide accurate information, and assist with various administrative tasks to ensure smooth operations at the patient information desk.
Qualifications:
- High school diploma or equivalent required
- Proven experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in basic computer skills and software applications
- Ability to handle confidential information with discretion
Responsibilities:
- Greet and assist patients in a professional and friendly manner at the information desk
- Respond to inquiries and provide accurate information regarding hospital services, policies, and procedures
- Handle incoming calls and route them to the appropriate department or individual
- Maintain a clean and organized workspace at the information desk
- Assist with administrative tasks such as data entry, filing, and scheduling appointments
- Collaborate with other staff members to ensure efficient and effective operations at the patient information desk
Additional Requirements:
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Willingness to adapt to changing priorities and procedures
- Strong problem-solving skills and ability to address patient needs promptly
- Flexibility to work shifts, including weekends and holidays
Care New England Health System (CNE)
and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$62k-85k yearly est. 44d ago
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Care Transition Specialist
Care New England 4.4
Specialist job at Care New England Health System
The Care Transition Specialist plays a pivotal role in supporting patients through transitions of care by facilitating timely follow-up with primary care providers and conducting non-licensed medication reconciliation. This hybrid position leverages the expertise of both Pharmacy Technicians and Medical Assistants to promote continuity of care, reduce hospital readmissions, and improve patient outcomes. The Specialist also identifies individuals who may benefit from additional support and coordinates referrals to case management services.
Duties and Responsibilities:
Initiate outreach calls to patients recently discharged from hospitals, emergency departments, or urgent care facilities /settings
Confirm and schedule follow-up appointments with primary care providers.
Conduct non-licensed medication reviews by reconciling discharge medication lists with patient-reported regimens
Identify medication discrepancies, duplications, or adherence issues and escalate concerns to licensed providers or pharmacists
Assess patient needs during outreach and refer to appropriate case management programs when indicated
Reinforce understanding of discharge instructions, medication regimens, and the importance of follow-up care
Accurately document all patient interactions, assessments, and referrals in the electronic health record (EHR)
Collaborate with physicians, nurses, pharmacists, and case managers to ensure seamless care transitions
Participate in team meetings and quality improvement initiatives related to transitional care
Requirements:
Minimum one to three years experience.
High School or GED Required.
Completion of an accredited Pharmacy Technician or Medical Assistant Program.
In a healthcare setting.
Experience in care coordinator, transitional care, or patient navigation preferred.
Familiarity with case management programs and referral protocols preferred.Bilingual preferred.
Active certification/registration as a Pharmacy Technician (CPhT) or Medical Assistant (CMA/RMA), in accordance with state regulations.
Care New England Health System (CNE)
and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$37k-60k yearly est. 54d ago
IT Service Desk Specialist
Highmark Health 4.5
Providence, RI jobs
We are seeking a highly motivated and detail-oriented IT Service Desk Specialist to join our specialized IT support team dedicated to the Radiology Department. In this critical role, you will be the primary point of contact for technical support within Radiology, ensuring the smooth operation of vital systems and equipment. This position requires participation in an on-call rotation to provide essential after-hours support. You will also be responsible for the comprehensive asset management lifecycle within the Radiology Operations Space, from procurement to disposal, and will play a key role in developing and maintaining robust documentation and knowledge articles to empower the Radiology Department with self-service resources. If you are passionate about technology, possess excellent problem-solving skills, and thrive in a fast-paced healthcare environment, we encourage you to apply.
**ESSENTIAL RESPONSIBILITIES**
+ Work with more senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
+ Collaborate with cross-functional teams on technology development projects, contributing to various stages of the technology delivery lifecycle, leveraging diverse technology skills and perspectives to drive project success.
+ Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
+ Ensure compliance with required standards and obtain all necessary approvals throughout the project lifecycle.
+ Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
+ Other duties as assigned or requested.
**EXPERIENCE**
**Required**
+ Information Systems or Technology
**Preferred**
+ Lean/Six Sigma
+ Health Insurance or HealthcareIndustry
**SKILLS**
+ Basic Analytical Skills
+ Basic Problem-Solving
+ Basic Communication Skills
**EDUCATION**
**Required**
+ Bachelor's degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Substitutions**
+ None
**Preferred**
+ Master's degree in Business Administration, Business Management, Information Systems or related field
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Information Technology Infrastructure Library (ITIL)
+ The Open Framework Group (TOGAF)
+ Six Sigma
+ Project Management Professional (PMP)
**Language (Other than English):**
None
**Travel Requirement:**
25% - 50%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Frequently
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$50,200.00
**Pay Range Maximum:**
$91,200.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J275241
$50.2k-91.2k yearly 4d ago
IT Support SpecialistII
Organogenesis, Inc. 4.8
Smithfield, RI jobs
About Us We are a leading regenerative medicine company in the advanced and acute wound care space and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others by Empowering Healing. Our advanced wound care products are specially developed for the successful treatment of chronic and acute wounds. Our comprehensive portfolio of skin substitutes and other regenerative medicine products empower our patients with life-changing solutions. Our strength is giving others strength.
Learn more about Careers at Organogenesis
What You Will Achieve:
Organogenesis is seeking a motivated team member. The IT Tier 2 Support Specialist plays a crucial role in ensuring smooth operation and support for our organization's environment. This position involves a broad range of responsibilities including troubleshooting hardware and software issues, installing and configuring new hardware. The support specialist will be expected to work on issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. This position is on-site Monday through Friday.
How You Will Achieve It:
* Provide Excellent Customer Support: Respond to phone calls and emails promptly with a friendly and professional attitude. Assist customers with inquiries about our supported software and computing platforms to ensure their issues are resolved efficiently.
* Continuous Learning and Problem-Solving: Demonstrate a proactive approach to resolving customer issues by staying updated with the latest industry trends and best practices. Utilize various resources and collaborate with IT team members to find comprehensive solutions.
* Setup and Maintain Workstations: Configure and upgrade workstations and laptops for Organogenesis employees. Install and support peripheral equipment as needed to enhance employee productivity.
* Onsite Support: Assist with onsite hardware or software issues that require physical presence.
* Support Remote Workforce: Assist remote employees with technical issues, ensuring they have the tools and resources needed to perform their roles effectively.
* Proactive Issue Prevention: Identify potential issues and recommend preventive measures to minimize downtime and optimize system performance. Forming part of the troubleshooting team for problems and major incidents.
* Track and Manage Support Requests: Utilize the Organogenesis Support Portal to log, track, and update the status of all support requests. Ensure timely resolution and follow-up to maintain high levels of customer satisfaction. Troubleshooting escalated incidents from the Tier 0/1 support team. Escalating incidents that cannot be resolved to the next level of support in line with SLAs.
* Collaborate on IT Projects: Work collaboratively with other IT team members on assigned projects to contribute to the overall improvement and development of IT services and infrastructure. Providing knowledge articles and technical articles for other support tiers.
* Database Entry: Be able to accurately enter and maintain an asset inventory database.
* Security Tools: Use security tools as needed to secure company owned hardware.
Job Requirements
What You Need to Achieve It:
* High School diploma or equivalency required. Associate degree or higher, preferred.
* Minimum of 3-5 years of related experience in a similar support role.
* Excellent verbal and written communication skills.
* Ability to handle working in a fast-paced environment with sometimes strict deadlines.
* Technical proficiency in the following: Windows 7/10/11, Active Directory, Azure portal, Office 365 portal, Endpoint Manager.
* Strong analytical, problem-solving, and conceptual skills, and the ability to own a technical task and work it to completion.
* Proven subject matter expertise in the relevant support area.
* Appropriate IT industry certifications.
* Strong troubleshooting and technical support experience.
* Ability to understand and resolve complicated technical issues.
* Ability to follow processes, procedures, and work instructions to ensure consistent customer experiences.
* Be able to lift at least 50lbs.
* Travel to different local locations near Canton, MA. area.
The anticipated hourly rate for this role is $27.75hr - $28.85/hr and reflects current market data for similarly-sized life science companies and internal equity. Organogenesis is a multi-state employer, and this salary range may not reflect positions that work in other states. Base salary is part of our total rewards package which also includes the opportunity for merit-based increases, eligibility for our 401(k) plan with competitive company match, medical, dental, vision, education assistance, life and disability insurances and leaves provided in line with your work state and federal law. Our time-off policy includes paid vacation days, paid company holidays, and paid sick time. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education, and other factors permitted by law.
What can we offer you?
* 401k -- generous employer match with immediate vesting and financial planning resources
* Comprehensive Medical, Dental and Vision coverage options effective on day one of employment
* Flexible Spending Account (medical expenses or dependent care expenses) or Health Savings Account
* Company paid insurances including Short Term, Long Term and Life insurances as well as voluntary options
* Paid maternity leave and parental leave for all new parents
* Adoption benefits
* Education Assistance Policy - $5,000 per year for all employees
* Wellness Program including free trainings on mental health, mindfulness, stress reduction, on-site flu shots and more
* Employee Assistance Program
* Generous paid time off including vacation, floating holidays, sick days, and company holidays
* Free parking including an electric charging station (Canton and La Jolla)
* Discounts at BJs Wholesale, Dell, Sullivan Tire, and Sprint
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, genetic information or any other characteristic protected by law.
We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Physical Required
Job Type
Full-time
Location
Organogenesis Rhode Island - Smithfield, RI US (Primary)
Education
Associate Degree
Career Level
Individual Contributor
Travel
$27.8-28.9 hourly 24d ago
Affera Mapping Specialist - CAS, Northeast
Medtronic Inc. 4.7
Providence, RI jobs
We anticipate the application window for this opening will close on - 30 Jun 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Join Medtronic as an Affera Mapping Specialist and be at the forefront of transforming lives through advanced medical technology! In this dynamic role, you'll work alongside a collaborative team of clinicians, engineers, physicians, and innovators to execute mapping solutions for cardiac and other electrophysiological systems. By blending technical expertise with a passion for improving patient outcomes, you'll have the opportunity to impact global healthcare directly. If you're driven by precision, problem-solving, and the chance to make a tangible difference in people's lives, this is your opportunity to grow your career while shaping the future of medical innovation at Medtronic.
We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 25% amount of travel outside the territory, presenting opportunities for broader engagement.
This position posting is location flexible
To find all CAS Mapping roles available please use #casmap in the key word search at Medtronic Careers
Various levels available based on qualifications and experience
Responsibilities may include the following and other duties may be assigned.
* Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
* Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
* Promote the safe and effective use of Medtronic CAS products and related procedures.
* Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
* Develop and cultivate customer relationships resulting in incremental business.
* Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
* Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
* Collaborate and communicate with the sales and clinical teams in the region.
* Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
* Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Required Qualifications
To be considered for this role, please ensure these minimum requirements are evident on your resume.
* High school diploma PLUS a minimum of related 6 years of work experience in cardiac mapping and navigation.
OR
* Associate degree PLUS a minimum of related 4 years of work experience in cardiac mapping and navigation.
OR
* Bachelor degree plus a minimum of related 2 years of work experience in cardiac mapping and navigation.
Preferred Qualifications
* B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.
* Proven track record with technical training assignments.
* Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
* Ability to travel more than 25% of the time
Additional Job Requirements
* Environmental exposure to infectious disease and radiation
* Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
* Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
* Must have a valid driver's license
* Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
* Must be able to stand/sit/walk for 8 hours a day
* Ability to travel up to 25%
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
CARDIOVASCULAR PORTFOLIO:
Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$120,000.00 - $125,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$120k-125k yearly Auto-Apply 9d ago
Tier 2 Specialist (CSR Operations)
Maximus 4.3
Providence, RI jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage #LI-Remote #HotJobs0127LI #HotJobs0127FB #HotJobs0127X #HotJobs0127TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
$32k-60k yearly est. Easy Apply 5d ago
Peer Specialist for our Substance Program
Thrive Behavioral Health 4.1
Warwick, RI jobs
PEER SPECIALIST
ADULT SUBSTANCE PROGRAM
FULL TIME - NON EXEMPT
Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.
General Summary: Provide direct mental health service to clients in emergency services, inpatient, outpatient, community support program, and residential settings. Serve as a role model for clients and educate clients about self-help techniques and self-help group process; teach them effective coping strategies, sometimes based on personal experience; assist them in clarifying their goals for rehabilitation and recovery; and help them to develop support systems. Assist clients in regaining personal control over their lives and over their own recovery processes. Facilitate the development of self-help skills, support systems, coping strategies, and the increased hope and self-esteem that are central to recovery from a psychiatric disability.
Schedule: Mon-Fri, First Shift
Location: Warwick, RI
Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.
Essential Responsibilities:
Act as a role model to persons in recovery to inspire hope, share life experiences and lessons learned as a person in recovery.
Model/mentor recovery process and demonstrate coping skills.
Engage individuals who may be at risk and provide stage appropriate Recovery education and supports, e.g., usage of the leveling system and evidence based practices.
Assist in the orientation process for persons who are new to receiving mental health and/or co-occurring disorders services.
Demonstrate cultural sensitivity and competence and be trauma informed as relevant to the needs of individuals in recovery.
Identify recovering persons' abilities, strengths and assets and assist them to recognize and use them.
Assist individuals to identify their personal interests and goals.
Educate and engage individuals in the Wellness Recovery Action Plan process as a means to recognize early triggers and signs of relapse, and use of individual coping strategies as an alternative to more restrictive services.
Facilitate Double Trouble, 12 Step, or other self-help groups for individuals with co-occurring mental health and substance abuse disorders.
Co-facilitate meetings to nurture a peer support culture, e.g., community meetings, peer council, etc.
Assist in development and implementation of educational and support groups, activities deemed beneficial by the program community, e.g., warm line, calendar of events, etc.
Assist individuals in developing and practicing the skills selected and defined on their rehabilitation plans. This may include off-site coaching sessions while the individual is attending community appointments or participating in activities, e.g., social, leisure, and recreational activities, and fostering spiritual connections with faith based organizations, and participating in 12 Step fellowships, self-help and mutual support groups.
Introduce and link individuals to community resources and peer supports outside of the facility to promote community integration, e.g., public transportation training, computer educational/G.E.D. classes, vocational services, (ORS, job training), health and wellness, banking, and financial entitlements, etc.
Assist individuals in learning how to access and maintain stable housing and facilitate the process of obtaining reasonable accommodations.
Review e-mail account daily for new messages.
Carry and enliven a positive Thrive image consistent with the Thrive's Guiding Principles and professional code of ethics.
Qualifications
Education, Experience and Competencies:
High school diploma or GED.
Have maintained, within the last three (3) years, at least 12 months of successful full or part time paid or voluntary work experience (not necessarily consecutive) or one-year post-secondary education experience totaling 24 credit hours.
Have completed and passed a Peer Specialist certification program approved by the RI Certification Board
Certifications, Licenses Requirements:
Valid driver's license required or ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.
Certified Peer Recovery Specialist
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.
EEO/VET/LGBTQ+ Employer
Benefits:
3 weeks' vacation to start, increases to 4 weeks after 2 years of employment
10 sick days per year
1 Float day
Birthday off
11 paid holidays
Paid lunch
Low-deductible medical insurance plan
Dental insurance as low as $0/month
Vision Insurance
Company-paid life insurance worth 2x your annual salary + Long Term Disability
401k with 2% company match
Optional Aflac, additional life insurance, and pet insurance
Employee Assistance Program
Employee referral bonuses
All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility.
Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.
Reports To:
PEER SPECIALIST reports directly to the Program Manager- Substance Abuse Outpatient and will be supervised according to Thrive Behavioral Health Supervision Policy.
$36k-47k yearly est. 9d ago
Authorization Specialist/Biller
VNA of Care New England 3.5
Warwick, RI jobs
Accurately prepares edits and submits bills in a timely manner, confirms eligibility, and obtains authorization in accordance with requirement of third-party payers. Conducts related activities to support the efficient operations of the department. Knowledgeable in all aspects of Agency policy and services. Maintains knowledge of all billing, eligibility verification, coordination of benefits, and authorization policies, regulations, rules and reimbursement.
Duties and Responsibilities:
Obtains accurate and complete insurance coverage information and authorization for services utilizing electronic access when available.
Understands prior approval and all authorization requirements and timeframes.
Investigates and makes corrections in McKesson.
Incorporates all new processes and requirements into daily work as requested.
Accurately completes assigned processes. i.e. Au notes CB notes and BN notes as well as Case Communications etc.
Enters Information on patients profile in Horizon -Such as Authorization, Copay, deductable, limitations specific to each patient s Insurance plan.
Proactively tracks and does follow up on authorization requests.
Determines insurance eligibility by checking patients with benefits and insurance coverage for services and coordination of benefits
Effectively prioritizes own work in order to complete job responsibilities. Displays ability to adjust priorities based upon understanding of policies and procedures.
Completes job responsibilities within required timeframe, according to established schedules or workflow requirements.
Responsible for running daily reports to capture authorization requirements.
Works effectively with others, helping solve problems and promoting teamwork and cooperation among individuals and/or departments.
Coordinates and verifies patient information for completeness and accuracy, in a timely fashion; communicates with clinical staff, third-party payers and patients on a regular basis.
Verifies required signatures on patients documents, i.e. Patient Client Authorization Form
Verifies all insurance data, coordinating benefits, responding to inquiries in a timely manner.
Verifies patients insurance coverage and/or pay source, checking that all visits are made within established admission and discharge dates, if applicable.
Reviews and checks paperwork visits entered to final bill for accurate date of service, number of visits duplicates; identifies discrepancies, notifies appropriate personnel as needed. Submits claims in a timely manner.
Researches payment sources and patient balances to check for co-insurance; follows appropriate steps to transfer balance to co-insurance and/or directly bill the patient. Follows guidelines and procedures for billing self pay, bad debt funding sources.
Researches old claims; identifies and resolves any existing problems; refers unusual or difficult problems to Senior Manager of Patient Financial Services as necessary.
Reviews, edits, and prepares claims to be submitted; forwards all appropriate information to third-party payers as necessary.
Works with Aging Report to decrease days in Accounts Receivables. Understands A/R balances and reimbursement practices.
Maintains Excel spreadsheets.
Conducts follow-up and collections procedures on each account. Maintains billing files and documentation.
Maintains knowledge of all billing policies, rules and regulations.
Demonstrates specialized level of knowledge of reimbursement practices and of third party payer contracts.
Posts third-party remittance advice accurately with attention to detail. Understands debits and credits.
Provides assistance to Senior Manager of Patient Financial Services, i.e, with month-end processes, including financial reports and other requested projects.
Prepares, prints and submits all reports, documents and summaries on a regular basis.
Utilizes interpersonal communication skills in order to exchange information in a clear and accurate manner within the agency as well as outside.
Responsible for follow-up with Manager on all questions/problems discovered and keep Manager informed.
Establishes and maintains a work area that is well-organized, clean and net.
Operates and maintains equipment carefully and in accordance with procedures.
Takes initiative to help maintain commonly-used equipment and work areas.
Immediately reports unsafe conditions to appropriate personnel.
Performs all other related duties as assigned.
Requirements:
High school diploma or equivalent required. Associate s Degree in related subject(s) preferred.
Six-months of job-related experience or equivalent required. Demonstrated competency in office/clerical procedures, including typing, professional telephone skills, filing, photocopying and fax operations. Previous experience with various software packages, PCs and database knowledge required.
Ability to apply common sense instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Excellent command of the English language required. Ability to read, analyze and interpret general business reports. Ability to effectively present information and respond to questions from staff and managers.
Care New England Health System (CNE)
and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$37k-44k yearly est. 23d ago
Wax Specialist
European Wax Center 4.1
Providence, RI jobs
Wax Specialist/Licensed Esthetician:
Our fast-paced, waxing center is looking to add to our dynamic team! Our mission is to make our fabulous guests feel gorgeous and confident in their own skin, we just need YOU, the expert!
Turn your passion into a rewarding role with European Wax Center - the world's leading experts in comfortable and healthy body waxing! We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out. We'll set you up for success far beyond any other waxing brand.
We are currently seeking a Wax Specialist with passion, determination, and a commitment to excellence that will help take our center to new heights. Our comprehensive training will provide you with all the tools you will need to hit the ground running and to show our appreciation, we offer great pay and performance incentives throughout the year. Inquire about our signing bonus.
Here's What We're Looking For:
Willing to work flexible days and hours
Ability to connect with guests and build genuine relationships
Willing to learn new techniques
Esthetician or Cosmetologist license
Ability to work in a fun, fast-paced environment
Perks & Benefits:
50% off all waxing services
50% on all products bought
Full time (24 hours a week or more)
Health insurance after 3 months
Paid vacation after 1 year
Supplemental Pay:
Bonus Pay
Commission
Supplemental pay
Commission pay
Bonus pay
Benefits
Paid time off
Health insurance
Employee discount
$37k-67k yearly est. 60d+ ago
Wax Specialist
European Wax Center 4.1
Cranston, RI jobs
Wax Specialist/Licensed Esthetician:
Our fast-paced, waxing center is looking to add to our dynamic team! Our mission is to make our fabulous guests feel gorgeous and confident in their own skin, we just need YOU, the expert!
Turn your passion into a rewarding role with European Wax Center - the world's leading experts in comfortable and healthy body waxing! We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out. We'll set you up for success far beyond any other waxing brand.
We are currently seeking a Wax Specialist with passion, determination, and a commitment to excellence that will help take our center to new heights. Our comprehensive training will provide you with all the tools you will need to hit the ground running and to show our appreciation, we offer great pay and performance incentives throughout the year. Inquire about our signing bonus.
Here's What We're Looking For:
Willing to work flexible days and hours
Ability to connect with guests and build genuine relationships
Willing to learn new techniques
Esthetician or Cosmetologist license
Ability to work in a fun, fast-paced environment
Perks & Benefits:
50% off all waxing services
50% on all products bought
Full time (24 hours a week or more)
Health insurance after 3 months
Paid vacation after 1 year
Supplemental Pay:
Bonus Pay
Commission
Supplemental pay
Commission pay
Bonus pay
Benefits
Paid time off
Health insurance
Employee discount
$37k-67k yearly est. 60d+ ago
Peer Specialist
Thrive Behavioral Health 4.1
Providence, RI jobs
COMMUNITY SUPPORT SERVICES
FULL TIME - NON EXEMPT
Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.
General Summary: Provide direct mental health service to clients in emergency services, inpatient, outpatient, community support program, and residential settings. Serve as a role model for clients and educate clients about self-help techniques and self-help group process; teach them effective coping strategies, sometimes based on personal experience; assist them in clarifying their goals for rehabilitation and recovery; and help them to develop support systems. Assist clients in regaining personal control over their lives and over their own recovery processes. Facilitate the development of self-help skills, support systems, coping strategies, and the increased hope and self-esteem that are central to recovery from a psychiatric disability.
Schedule: Mon-Fri, First Shift
Location: Providence, RI
Salary: Starting at $23/hr, depending on experience.
Essential Responsibilities:
Act as a role model to persons in recovery to inspire hope, share life experiences and lessons learned as a person in recovery.
Model/mentor recovery process and demonstrate coping skills.
Engage individuals who may be at risk and provide stage appropriate Recovery education and supports, e.g., usage of the leveling system and evidence based practices.
Assist in the orientation process for persons who are new to receiving mental health and/or co-occurring disorders services.
Demonstrate cultural sensitivity and competence and be trauma informed as relevant to the needs of individuals in recovery.
Identify recovering persons' abilities, strengths and assets and assist them to recognize and use them.
Assist individuals to identify their personal interests and goals.
Educate and engage individuals in the Wellness Recovery Action Plan process as a means to recognize early triggers and signs of relapse, and use of individual coping strategies as an alternative to more restrictive services.
Facilitate Double Trouble, 12 Step, or other self-help groups for individuals with co-occurring mental health and substance abuse disorders.
Co-facilitate meetings to nurture a peer support culture, e.g., community meetings, peer council, etc.
Assist in development and implementation of educational and support groups, activities deemed beneficial by the program community, e.g., warm line, calendar of events, etc.
Assist individuals in developing and practicing the skills selected and defined on their rehabilitation plans. This may include off-site coaching sessions while the individual is attending community appointments or participating in activities, e.g., social, leisure, and recreational activities, and fostering spiritual connections with faith based organizations, and participating in 12 Step fellowships, self-help and mutual support groups.
Introduce and link individuals to community resources and peer supports outside of the facility to promote community integration, e.g., public transportation training, computer educational/G.E.D. classes, vocational services, (ORS, job training), health and wellness, banking, and financial entitlements, etc.
Assist individuals in learning how to access and maintain stable housing and facilitate the process of obtaining reasonable accommodations.
Review e-mail account daily for new messages.
Carry and enliven a positive Thrive image consistent with the Thrive's Guiding Principles and professional code of ethics.
Qualifications
Education, Experience and Competencies:
High school diploma or GED.
Have maintained, within the last three (3) years, at least 12 months of successful full or part time paid or voluntary work experience (not necessarily consecutive) or one-year post-secondary education experience totaling 24 credit hours.
Have completed and passed a Peer Specialist certification program approved by the Department
Certifications, Licenses Requirements:
Valid driver's license required or ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.
EEO/VET/LGBTQ+ Employer
Benefits:
3 weeks' vacation to start, increases to 4 weeks after 2 years of employment
10 sick days per year
1 Float day
Birthday off
11 paid holidays
Paid lunch
Low-deductible medical insurance plan
Dental insurance as low as $0/month
Vision Insurance
Company-paid life insurance worth 2x your annual salary + Long Term Disability
401k with 2% company match
Optional Aflac, additional life insurance, and pet insurance
Employee Assistance Program
Healthtrax Gym Discount
Employee referral bonuses
All employees are considered benefit eligible if their schedule is 20 hours per week or more. Time-off balances are pro-rated for part-time employees.
Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.
Reports To:
PEER SPECIALIST reports directly to (Supervisor/Managers Position) and will be supervised according to Thrive Behavioral Health Supervision Policy.
$23 hourly 21d ago
Peer Specialist Community Support Services $2,000 retention bonus
Care New England 4.4
Specialist job at Care New England Health System
is eligible for a $2,000 retention bonus.
The Providence Center Peer Specialist Community Support Services provides peer support services, serves as a consumer advocate, provides consumers with written and experiential information and resources to promote recovery.
The Peer Specialist Community Support Services will perform a wide range of tasks which will assist consumers in regaining control over their own lives and over their recovery process. They will coordinate with multidisciplinary Integrated Health Home treatment teams to identify, support, assess and address consumer s barriers to achieving goals and objectives.
Duties and Responsibilities:
As a member of the Peer Specialist team, the Peer Specialist will mentor and provide Recovery based coaching for SPMI clients to assist the client in pursuing his/her individual health and wellness journey.
Provides individualized health coaching to clients in obtaining their health objectives.
Support in managing their mental and physical health.
Supports clients in learning how to make good choices for themselves.
Creates and adapts wellness objectives to overcome barriers to good mental and physical health based on needs of, and with input from, clients.
Co-facilitates groups/classes to support improved health outcomes for SPMI clients
Works closely with TPC teams to engage clients in appropriate services and resources and assist with coordination of care.
Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, compliance with the healthcare registry, involvement and engagement with wellness services and engagement with primary care.
Completes all tracking and reporting requirements for outcomes and evaluation
Maintains appropriate professional standards and provides appropriate follow-up for consumers.
Provides self-help recovery services (WRAP, Pathways to Recovery) and other peer wellness services
Coordinates with TPC teams to expand the reach of wellness/health focused peer specialist services.
Other duties may be assigned.
Requirements:
High School diploma or GED required. Associates Degree or higher preferred.
RI State certified Recovery Coach or plan to complete this within first year.
Understanding of community resources and recovery oriented systems of care model.
Knowledge of basic crisis intervention, motivational interviewing, and some case management techniques required. Ability to act as an advocate for the needs of the parent is required.
Candidate must demonstrate an understanding of, and belief in, the SUD recovery process.
Minimum of 2 years established recovery time.
Positive communication skills.
Must be 21 years old or older.
Bilingual Spanish preferred.
Must have valid driver's license, registration, current inspection and insured automobile.
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$38k-57k yearly est. 60d+ ago
Adult & Children Clinical Intake Specialist $1562.50 retention bonus
Care New England 4.4
Specialist job at Care New England Health System
This position is eligible for a part-time, prorated $1,562.50 retention bonus.
The Providence Center Adult & Children Clinical Intake Specialist will assess/evaluate the type and degree of a new (or returning) adult or child/adolescent client s mental health and/or substance use condition to determine whether services are needed and to link the client to the most appropriate services. To establish a psychiatric diagnosis, collect data sufficient to permit a case formulation and to develop an initial treatment plan as needed.
Duties and Responsibilities:
Perform new (and returning) client evaluation, diagnosis, intake and assessment, crisis intervention (if required), client education, and program referral and orientation.
Maintain flexibility in the need of location and age demographic for initial assessments.
Perform a comprehensive psychosocial assessment of assigned consumers.
Treat consumers with respect.
Perform in a calm and professional manner during crisis or emergency situations.
Apply knowledge of Psychiatric Diagnosis (DSM IV); ASAM placement criteria; Motivational Interviewing; and Recovery Based best practices.
Perform and record mental status examination.
Assess clinical emergencies, including suicide, homicide and other risk factors.
Complete DLA assessment and understand Health Home criteria in all Adult services
Collect pertinent data from appropriate collateral sources in accordance with confidentiality guidelines.
Maintain confidentiality in accordance with Center policy and legal requirements.
Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues.
Use psychiatric consultation and intervention when clinically appropriate.
Use knowledge to decide appropriate levels of care in order to refer to various points in the continuum of care.
Perform record keeping in accordance with Health Information Services and other Center requirements.
Complete initial assessment forms within 24 hours of Intake appointment.
Complete insurance documentation as required.
Complete required reports and evaluations.
Follow required office procedures in a cooperative manner.
Collaborate with other providers, agencies, and individuals in the consumers' network of care.
Maintain knowledge and familiarity of mental health and/or substance abuse and other related community agencies.
Communicate with various local agencies and individuals, as well as with Center staff.
Attend trainings, case presentations and conferences.
Provide feedback to staff on the content of educational programs attended.
Participate in the education of other Center staff.
Attend mandatory in-service trainings and other trainings required for renewal of licensure.
Maintain cooperative relationships with Center staff, consumers, community agencies and the public.
Maintain knowledge and familiarity of all adult & child programs within The Providence Center, in order to appropriately assign consumers.
Communicate with various local agencies and other departments or teams at The Center.
Work in cooperation with co-workers and supervisory staff.
Deal with team members regarding problems in a constructive manner.
Benefit from constructive criticism.
Serve on appropriate Center committees.
Other duties may be assigned as needed.
Requirements:
Master s degree in social work and/or relevant clinical experience.
Experience completing clinical assessments preferred.
LICSW/LMHC preferred. Licensure eligibility required.
Ability to write reports and correspondence. Ability to speak effectively with consumers, community agencies and Center employees.
Bilingual Spanish preferred, but not required.
Must have insured auto and valid driver's license.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$38k-50k yearly est. 60d+ ago
Authorization Specialist/Biller
Care New England 4.4
Specialist job at Care New England Health System
Accurately prepares edits and submits bills in a timely manner, confirms eligibility, and obtains authorization in accordance with requirement of third-party payers. Conducts related activities to support the efficient operations of the department. Knowledgeable in all aspects of Agency policy and services. Maintains knowledge of all billing, eligibility verification, coordination of benefits, and authorization policies, regulations, rules and reimbursement.
Duties and Responsibilities:
Obtains accurate and complete insurance coverage information and authorization for services utilizing electronic access when available.
Understands prior approval and all authorization requirements and timeframes.
Investigates and makes corrections in McKesson.
Incorporates all new processes and requirements into daily work as requested.
Accurately completes assigned processes. i.e. Au notes CB notes and BN notes as well as Case Communications etc.
Enters Information on patients profile in Horizon -Such as Authorization, Copay, deductable, limitations specific to each patient s Insurance plan.
Proactively tracks and does follow up on authorization requests.
Determines insurance eligibility by checking patients with benefits and insurance coverage for services and coordination of benefits
Effectively prioritizes own work in order to complete job responsibilities. Displays ability to adjust priorities based upon understanding of policies and procedures.
Completes job responsibilities within required timeframe, according to established schedules or workflow requirements.
Responsible for running daily reports to capture authorization requirements.
Works effectively with others, helping solve problems and promoting teamwork and cooperation among individuals and/or departments.
Coordinates and verifies patient information for completeness and accuracy, in a timely fashion; communicates with clinical staff, third-party payers and patients on a regular basis.
Verifies required signatures on patients documents, i.e. Patient Client Authorization Form
Verifies all insurance data, coordinating benefits, responding to inquiries in a timely manner.
Verifies patients insurance coverage and/or pay source, checking that all visits are made within established admission and discharge dates, if applicable.
Reviews and checks paperwork visits entered to final bill for accurate date of service, number of visits duplicates; identifies discrepancies, notifies appropriate personnel as needed. Submits claims in a timely manner.
Researches payment sources and patient balances to check for co-insurance; follows appropriate steps to transfer balance to co-insurance and/or directly bill the patient. Follows guidelines and procedures for billing self pay, bad debt funding sources.
Researches old claims; identifies and resolves any existing problems; refers unusual or difficult problems to Senior Manager of Patient Financial Services as necessary.
Reviews, edits, and prepares claims to be submitted; forwards all appropriate information to third-party payers as necessary.
Works with Aging Report to decrease days in Accounts Receivables. Understands A/R balances and reimbursement practices.
Maintains Excel spreadsheets.
Conducts follow-up and collections procedures on each account. Maintains billing files and documentation.
Maintains knowledge of all billing policies, rules and regulations.
Demonstrates specialized level of knowledge of reimbursement practices and of third party payer contracts.
Posts third-party remittance advice accurately with attention to detail. Understands debits and credits.
Provides assistance to Senior Manager of Patient Financial Services, i.e, with month-end processes, including financial reports and other requested projects.
Prepares, prints and submits all reports, documents and summaries on a regular basis.
Utilizes interpersonal communication skills in order to exchange information in a clear and accurate manner within the agency as well as outside.
Responsible for follow-up with Manager on all questions/problems discovered and keep Manager informed.
Establishes and maintains a work area that is well-organized, clean and net.
Operates and maintains equipment carefully and in accordance with procedures.
Takes initiative to help maintain commonly-used equipment and work areas.
Immediately reports unsafe conditions to appropriate personnel.
Performs all other related duties as assigned.
Requirements:
High school diploma or equivalent required. Associate s Degree in related subject(s) preferred.
Six-months of job-related experience or equivalent required. Demonstrated competency in office/clerical procedures, including typing, professional telephone skills, filing, photocopying and fax operations. Previous experience with various software packages, PCs and database knowledge required.
Ability to apply common sense instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Excellent command of the English language required. Ability to read, analyze and interpret general business reports. Ability to effectively present information and respond to questions from staff and managers.
Care New England Health System (CNE)
and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$41k-47k yearly est. 22d ago
Referral and Authorization Specialist
Care New England 4.4
Specialist job at Care New England Health System
The Referral and Authorization Specialist plays a vital and strategic role in supporting the financial health of the organization by overseeing the referral and authorizations processes for specialty visits and outpatient testing.
This position is essential in centralizing and streamlining the authorization workflow, which is integral to the success of the organization s operations, patient experience, and financial performance.
Obtaining timely and accurate authorization information, prior to performing services, reduces claim denials, ensures payer compliance, and establishes better organizational financial outcomes.
This position is crucial to the organization's financial success and the delivery of a positive provider and patient experience, as their timely and accurate processing of referrals and authorizations ensures that patients receive the necessary care without delays, while also optimizing reimbursement.
Duties and Responsibilities:
Request and obtain insurance referral and prior authorizations via the insurance carrier and/or third-party authorization companies and then track the status within CNE s EHR.
Evaluate payer policies to understand authorization and notice of admission policies.
Communicate the request/status of the insurance referral and/or prior authorization with internal referring provider offices/departments via the EHR.
Utilize CNE s EHR to document all work related to obtaining and/or verifying insurance referral and prior authorizations.
Work with both internal and external referring provider offices/departments to obtain the necessary information to obtain and/or verify the approval of the insurance referral or prior authorization.
Verify the accuracy of the patient s insurance information to obtain the insurance referral or prior authorization.
Communicate via the EHR any issues related to processing the referral (i.e., PCP not updated with the payer, provider documentation not complete) and/or the accuracy of the patient s insurance information to the referring department.
Communicate any issues related to obtaining and/or verifying the approval of the insurance referral and/or prior authorization to management.
Manage the start of the external referral process for all CNEMG PCPs, to include submitting referrals, obtaining an approved insurance authorization, and sending all relevant clinical documentation to the external provider.
Explain the Notice of Non-Covered Service Waiver and Notice of Non-Approved Prior Authorization waiver to patients.
Work and monitor EHR WQ s and in Basket pools through the workday.
Performs other duties as assigned.
Requirements:
High School or GED is required, Associate degree or Certified/Registered Medical Assistance preferred.
5-7 years of experience working in healthcare.
3 years of experience processing insurance referral and/or prior authorizations.
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$41k-47k yearly est. 5d ago
Substance Use Specialist ACT II Team
Care New England Health System 4.4
Specialist job at Care New England Health System
The Providence Center Substance Use Specialist ACT II Team coordinates services for consumers to minimize stressors and to facilitate substance abuse treatment. Duties and Responsibilities: Coordinate a variety of services. Provide support counseling, problem solving, contracts and limit setting.
Encourage consumers to attain the highest possible levels of independence.
Participate as a member of a multi-disciplinary team in the development and implementation of therapeutic services, to include working with substance abusers, as it relates to case management.
Conduct Community Outreach Support Groups (COSG) as appropriate.
Provide individual mental health and/or substance abuse counseling/therapy.
Complete substance abuse assessments on all consumers.
Identify substance abuse treatment interventions with staff and consumers.
Maintain confidentiality in accordance with center policy and legal requirements.
Develop and implement a plan of care with ongoing consumer input.
Apply knowledge of Psychiatric Diagnosis (DMS IV).
Apply knowledge of substance abuse and primary methodologies of substance abuse treatment.
Assess clinical emergencies, including suicide and danger to others.
Develop and present, verbally and in writing, a clear clinical formulation based on behavioral data and relevant theory while incorporating psychosocial and family issues.
Make assessments and provide appropriate crisis interventions and risk management as needed.
Teach consumers adult daily living skills.
Initiate treatment and advocate for consumer within network of care.
Negotiate on behalf of the consumer, as needed, with landlords, courts, families, the treatment team, and consumers themselves.
Transport consumers in own vehicle or Center van to planned activities and appointments.
Complete recordkeeping in accordance with Health Information Services (HIS) and other Center requirements within required time frames and abide by Center confidentiality policy.
Maintain cooperative relationships with Center staff, consumers, community agencies and the public.
Attend trainings, case presentations and conferences.
Requirements:
Bachelor's degree in Human Services OR Associate's degree and/or LCDP required.
CDP/LCDP a plus. If the candidate does not have CDP/LCDP he/she will agree to begin the necessary coursework toward obtaining this license (available through TPC at no charge to the employee). The employee will demonstrate an appropriate level of effort in this area which will be monitored by the direct supervisor.
Two years' experience in Substance Use counselling or therapy, as well as experience dealing with the dually diagnosed. Must have awareness of the general trends in confronting the problems of substance abuse.
Bilingual Spanish preferred.
Must have valid driver's license, registration, current inspection and insured automobile.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center.
This is an on-site opportunity (not remote).
Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process.
EDUCATION AND EXPERIENCE:
High School graduate or equivalent.
Medical terminology preferred.
Two years minimum prior medical collections experience.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to read and interpret documents in English such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization. Additional languages
preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar
graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.
Must be able to communicate effectively over the phone, in writing and in person.
Participates in opportunities of continuing education.
Demonstrates the ability to utilize recognized channels of communication.
Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
#100
This position is located at 1637 Mineral Spring Ave., North Providence RI 02904, in our CBO. This position is not located at our Bayside Endoscopy Center. This is an on-site opportunity (not remote). Experienced Medical Collector is responsible for ensuring all primary and secondary claims have been processed and paid according to guidelines and contracts. Medical Collections will need to be able to effective communicate to insurance companies, understand managed care contracts, carrier guidelines and the appeals process.
EDUCATION AND EXPERIENCE:
* High School graduate or equivalent.
* Medical terminology preferred.
* Two years minimum prior medical collections experience.
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to read and interpret documents in English such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization. Additional languages
preferred.
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar
graphs.
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
diagram form. Ability to deal with problems involving several concrete variables in standardized
situations.
* Must be able to communicate effectively over the phone, in writing and in person.
* Participates in opportunities of continuing education.
* Demonstrates the ability to utilize recognized channels of communication.
* Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
#100
$26k-32k yearly est. 11d ago
Peer Support Specialist Anchor Recovery - Jim Gillen Teen Center $2000 retention bonus
Care New England 4.4
Specialist job at Care New England Health System
is eligible for $2,000 retention bonus.
The Providence Center Peer Support Specialist Anchor Recovery - Jim Gillen Teen Center works with young people who struggle with addiction by providing individual and group recovery coaching, and facilitating activities and events. This staff member is responsible to help maintain a positive community environment, in which youth and family members are able to develop recovery capital and learn about the recovery process. The Peer Recovery Support Specialist will provide skills training and will assist with resource development.
Schedule: Tuesday - Friday 12pm - 8pm, AND Saturday 10am-6pm.
Duties and Responsibilities:
Provide individual recovery support.
Facilitate recovery support groups with youth and family members.
Facilitate skills development, through educational training sessions.
Provide information and referrals for community based resources.
Help lead activities and events, in-house and in community settings.
Ensures safety for all participants, by following policies and procedures.
Serve as advocate for program participants and assist them to develop self-advocacy skills.
Complete all required documentation clearly and on time.
Communicate effectively and respectfully with all program participants and coworkers; and with school personnel and community partners. Maintain positive relationships.
Complete all trainings as assigned.
Additional duties and responsibilities as assigned or necessary.
Requirements:
High School diploma or GED required. RI State certified Recovery Coach or plan to complete this within first year.
Understanding of community resources and recovery oriented systems of care model.
MUST have a valid driver s license, registration and proper auto insurance.
Knowledge of basic crisis intervention, motivational interviewing, and solid communication skills required. Ability to advocate for the needs of participants is required.
Minimum of 2 years established recovery time.
Positive communication skills.
Must be 21 years old or older.
Experience working with youth and families.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$35k-49k yearly est. 60d+ ago
Billing Specialist
Care New England 4.4
Specialist job at Care New England Health System
Accurately prepares edits and submits bills in a timely manner, in accordance with requirement of third-party payers. Conducts related activities to support the efficient operations of the department. Knowledgeable in all aspects of Agency policy and services. Maintains knowledge of all billing policies, regulations, rules and reimbursement.
Requirements:
High school diploma or equivalent required. Associate s Degree preferred.
Two (2) years billing experience in a medical setting preferred.
Demonstrated competency in typing, use of a calculator, professional telephone skills, filing, photocopying and fax operations.
Previous experience with PCs and knowledge of the computer systems and software, including Excel and Word, as well as electronic billing required.
Care New England Health System (CNE)
and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$34k-43k yearly est. 38d ago
Learn more about Care New England Health System jobs