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CareATC jobs in Fort Worth, TX

- 45 jobs
  • Center Operations Manager

    Care ATC Inc. 4.2company rating

    Care ATC Inc. job in Fort Worth, TX

    CareATC Provides patient care the way you always envisioned within a Health Center setting About This Opportunity CareATC is currently looking for a Medical Assistant MA for a Center Operations Manager opportunity This role is the key point of contact for the Area Operations Director AOD andor Associate Area Operations Director AAOD and is responsible for creating a positive work environment that delivers high quality patient care The Center Operations Manager is accountable for day to day health center operations performance to Key Performance Indicators KPI and performance management of all health center support staff while continuing to provide hands on patient care Additionally the Center Operations Manager ensures the assigned facility or facilities exceed AAAHC standards and follow CareATC established policies procedures and best practices What you will be responsible for Oversees the overall day to day management of the health center and clinical staff Ensure organization policies and standards are upheld including all regulatory procedural and licensing requirements Provides a significant amount of time dedicated to patient facilitation and care Functions as the health center operations subject matter expert and is accountable to staff training and demonstration of competencies Works collaboratively with the Physicians Clinicians andor Total Health SolutionsEnsure adherence to patient privacy regulations and confidentiality protocols Identifies process improvement opportunities related to clinic efficiencies or patient employee engagement strategies and presents recommendations to area leadership May interact with client representatives as directed Other duties as assigned This is a 40 hour work week opportunity with eligible benefits Hours may vary Ability to travel in market as well Supervisory Responsibilities Manages key performance indicators daily operations workflows staffing schedules timecard monitoring and other duties assigned by the company Ensures adherence to time and attendance policies for all direct reports Develops employee success through all aspects for the talent life cycle to include recruiting onboarding development retention performance management and succession planning Provides support to resolve issues and ensures a creative positive experience for both patients and employees Coordinates regular staff meetings and keeps the staff informed of company updates Responsible for supply and pharmacy inventory management and replacement ordering Provides input to the AOD or AAOD for health center staffing The CareATC Difference Our unique model partners directly with the employer and does not use the traditional fee for service health care This allows physicians and their clinical staff to focus on being the patient centered medical home for their patients and are not burdened by managing the financial aspect of the business Our structure is a win for The Patient Little or no cost for excellent medical care nor dispensed medication The Staff Consistent schedule allowing for work life balance no on call schedule or holiday schedules Allows for consistent income with manageable productivity expectations The Employer An excellent benefit resulting in happier healthier employees and families which will reduce the costs on their medical plans Minimum Qualifications EducationHigh School Diploma or equivalent required RegisteredCertificated MA or 5 plus years MA experience Current clinical license as required by statenational authority in good standing Current classroom led American Heart Association BLS or CPR Card required ExperienceProficient experience with both Practice Management and Electronic Medical Records3 5 years of experience with healthcare leadership responsibilities strongly preferred or a minimum of 2 years experience with CareATCs Health Center operations Electrocardiogram EKG vital signs venipuncture capillary and injection current experience required Current health records with appropriate immunizations to work in the health care field required Hepatitis B and PPDAbility to work at multiple locations upon the business need Ability to lift pull push manipulate equipment and patients which requires strength gross motor and fine motor coordination Ability to sit andor stand for long periods of time climb stairs and operate a computer PERKS Clinic and medication provided at no cost or low cost to employee and dependents Full benefit package for eligible roles including Medical Dental Vision 401K PTO Disability & Life Insurance Wellness Program and much more
    $42k-60k yearly est. 37d ago
  • Associate Area Operations Director (AAOD)

    Careatc 4.2company rating

    Careatc job in Fort Worth, TX

    Shape the Future of Healthcare Operations. Lead with Purpose. Why CareATC is Different (and Why You'll Love It Here): At CareATC, our operations team is at the heart of delivering meaningful, patient-centered healthcare. This role offers a unique opportunity to make a real impact supporting clinic teams, improving outcomes, and helping shape the future of care. Mission-Driven Work: Your leadership helps ensure our clinics deliver exceptional care with consistency and compassion. Flexibility & Travel: Based in the Dallas-Fort Worth area, this role includes travel across Texas to support our growing clinic network. Team-Focused: Partner with inspiring, dedicated health center teams and support their day-to-day success. Growth-Oriented: Expand your skills in operations, leadership, and healthcare strategy. CareATC Advantages Include: Access to health center services and medications at no or low cost for you and your dependents (based on location) Comprehensive benefits package including Medical, Dental, Vision, 401K, Paid Time Off, Disability & Life Insurance, and a robust Wellness Program A mission-driven culture that values innovation and collaboration Opportunities for professional development and advancement Be part of a company making a real difference in healthcare across the U.S. About the Job: Imagine playing a key role in making sure high-quality, patient-centered care is delivered every day, at every clinic. As an Associate Area Operations Director (AAOD), you ll support multiple CareATC health centers across Texas, focusing on performance, people, and process. You ll work closely with local teams and the Area Operations Director to ensure each health center is running smoothly, meeting key goals, and providing the very best care. This is a dynamic, hands-on operations role ideal for someone passionate about leadership, collaboration, and meaningful impact. What You ll Do: Support day-to-day operations across multiple clinics, including staffing, inventory, and resource needs Help teams stay on track with budgets, KPIs, and performance goals Ensure compliance with company policies, licensing standards, and AAAHC requirements Jump in to help with patient care or administrative duties when needed Assist with hiring, training, and evaluating support staff Coach and mentor team members to build a strong culture of accountability, inclusion, and growth Collaborate with the Area Operations Director to align clinic operations with organizational goals and client needs Identify operational improvements and implement creative, cost-effective solutions Support clinic openings and service transitions with on-the-ground leadership and planning What You ll Bring to the Team: High school diploma or equivalent required At least 1 year of relevant experience in healthcare, operations, or people leadership Experience with multi-site operations or health center performance is a plus Working knowledge of healthcare performance metrics, budgeting, and process improvement Strong organizational and communication skills, with a proactive, team-oriented mindset Comfort with technology, performance tracking tools, and healthcare systems A collaborative, hands-on approach to leadership Ability and willingness to travel approximately 20% of the time to support clinics in Odessa and other areas in Texas Must reside in the Dallas-Fort Worth area And Just as Important Your drive to support others, your ability to adapt quickly, and your belief that healthcare should feel personal, consistent, and empowering for both patients and teams. You lead by example, thrive on making things better, and show up ready to help every single day. Ready to Make a Meaningful Impact? If you re a service-minded, people-first operations pro who loves creating great experiences and smooth systems, we d love to connect. Apply today and help us shape a better healthcare experience across Texas!
    $93k-151k yearly est. 60d+ ago
  • Marketing coordinator

    American Family Care Rowlett 3.8company rating

    Rowlett, TX job

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo sell and market urgent care medical services to local businesses, physicians, and consumers. The main focus will be to grow the patient counts per day, increase the number of local businesses using our services, and brand American Family Care to the consumer through marketing and sales events. Responsibilities Increase the total number of patients per day Develop strategies to increase market awareness of urgent care and occupational health services in the local area Develop definitions of target markets, business opportunities, and customers through data mining, research, and experience Represent the company through calling on local businesses, medical practices, presentations, or industry events and assume full accountability for the ongoing management of these opportunities Develop and manage the departmental budget Establish and maintain effective, positive working relationships with all departments, center, and corporate employees, and franchisees. Other duties and responsibilities as assigned. Qualifications Bachelor's degree or relevant education Successful experience developing, implementing, and achieving results with sales and marketing strategies Ability to conduct face to face sales appointments, cold and warm calling, including but not limited to direct-to-consumer, business, and physicians Strong organization and communication skills Possess the skills to be independent, motivated, and results-driven in establishing new business, following through with communication with all accounts, and being held accountable for the growth of business Compensation: $25.00 - $30.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $25-30 hourly Auto-Apply 60d+ ago
  • Concentra Executive Assistant

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Executive Administrative Assistant will ensure the delivery of exceptional customer service by putting all customers (internal and external) first and supporting the company's mission, vision statements. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, onboarding new colleagues, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Responsibilities * Anticipates and prepares materials needed by the Leadership Team for conferences, correspondence, appointments, meetings, telephone calls, etc. * Reads publications, regulations, and directives and acts or refers those that are important to Leadership Team * Makes notes on commitments made by Leadership team during meetings and arranges for implementation or staff follow up * Prepares special or one-time reports, summaries or replies to inquiries, selecting relevant information from a variety of sources * Reads and routes incoming mail * Locates and attaches appropriate file to correspondence to be answered by Leadership Team * Composes letters and memoranda from verbal direction, dictation, or from knowledge of company policies and procedures using a PC software package * Assists in some administrative details, usually of a confidential nature * Composes and types of routine correspondence * Files correspondence and other records * Answers telephone and give information to callers or routes call to appropriate person and places outgoing calls * Schedules appointments for Leadership Team * Greets visitors, ensures sign in, ascertains nature of business, and conducts visitors to employer November 19, 2025 or appropriate person * Makes copies of correspondence or other printed matter * Order and stock supplies for Department floors * Arrange travel schedule and reservations, manage expense reports * May compile and type statistical reports * May coach and instruct the work of assistants or support staff * Collaborates with leaders and hiring managers for the department regarding onboarding documents for new hires and contractors including: * I-9 documentation * Badge and parking * Journyx * Udemy * Maintain Department org charts and seating map * Act as Department facilities liaison * Additional duties required as needed based on specific departmental needs Qualifications * Education Level: High School Diploma or GED * Certified Administrative Professional (CAP) or professional certification in office management or executive assistant training preferred Experience in lieu of required education is acceptable * Customarily four to six years of demonstrated experience (preferably in healthcare setting as an executive assistant or senior level administrative assistant) Job-Related Skills / Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Proficient in PC word processing software such as Word and spreadsheet software such as Excel * Possess a positive attitude in all work and duties * Excellent written and oral communication skills. * Excellent organization and detail-oriented skills * Ability to coordinate and prioritize multiple tasks in a fast-paced environment * Ability to work under pressure * Excellent telephone etiquette Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $40k-51k yearly est. Auto-Apply 20d ago
  • Concentra Support Specialist I

    Concentra 4.1company rating

    Addison, TX job

    Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. From our Dallas corporate headquarters to our clinics and worksitelocations, Concentra colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first and by displaying:o A healing focuso A selfless hearto A tireless resolve POSITION SUMMARYThe Support Specialist I provides first level assessment, support, and resolutions. This position is responsible for delivering quality customer service and handling daily support requests for our colleagues received via phone calls, chat, or self-service incidents. Additionally, the Support Specialist escalates any unresolved issues to ensure a timely resolution. Responsibilities THE DETAILS• Collect appropriate and accurate information while handling support incidents, including logging, follow up, updating and closing of incidents, tasks or chats assigned. Escalate unresolved incidents as needed• Maintain established goals set surrounding availability surrounding contacts and quality of documentation surrounding the life cycle of a support incident• Utilize and contribute feedback to support Knowledgebase• Support the mission and direction of Concentra, both within the Information Services department and throughout the corporation, assist and collaborate with other colleagues, while promoting a positive workplace. • Utilize and contribute feedback to support Knowledgebase• Monitor and report on any security violations related to the unwarranted access to corporate data• This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice SCOPE MEASURES• Direct reports: No• Indirect reports: No• Budget responsibility: No Qualifications EDUCATION/CREDENTIALS• High School Diploma required; College Degree preferred In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa JOB-RELATED EXPERIENCE• Customarily has at least 6 months of large-scale multi-site IS operations experience • PC Hardware and peripheral experience preferred• Knowledge of Microsoft productivity applications preferred• Knowledge of browser-based technology a plus• Understanding of operating systems such as Windows and OS X/iOS a plus JOB-RELATED SKILLS/COMPETENCIES• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies • Strong interpersonal and communication skills a must• Effective communication skills. Ability to read, write, and speak in a professional manner• Excellent analytical and problem-solving skills are essential• Ability to effectively multi-task and adapt to changing business priorities• Ability to work with minimal direction • Must possess a personal sense of urgency• Excellent time management and organizational skills are required• Excellent listening skills and attention to detail• Ability to think outside the box Additional Data Physical/Mental Requirements:The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously sitting for extended periods, occasionally standing and walking. May occasionally utilize hands and fingers and continuous flexing or extending wrist to perform job-related tasks. Occasional stooping, pushing, pulling, kneeling, reaching, or overhead reaching, climbing, and frequent repetitive motion in the performance of work. The ability to hear and understand with clarity, detect sound, and have conversations with staff, customers, management, etc. Hearing within the acceptable range for various contact forms such as telephone, in-person, virtual, etc. Normal or corrected vision to acceptable levels for office work. The ability to lift/carry up to 10 pounds. Work is performed in primarily in the office/field (remote) environment. Involves frequent contact with clients, other sales staff, and management. Position requires flexibility in working hours. Must be able effectively resolve conflicts as they arise. The mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable situations and to handle confidential and sensitive information and situations with care. Travel: Minimal (may include overnight) travel up to 10 % by land or air is required of employee in this position. While traveling the employee may encounter varying weather conditions, road and walking surfaces and will need to adjust to those conditions (i.e., inclement weather, slippery surfaces, wet surfaces, uneven surfaces, humid, cold or hot temperatures, etc.). Also, while traveling the employee will need to adjust to the physical demands that may include: lifting to place luggage in overhead bin(s), standing in line(s), walking, sitting for unknown periods of time, and other physical demands that traveling may impose on a person. The above statements for physical, mental, and working conditions are subject to change based on office, clinical or external/internal factors and environments. FLSA: Non-Exempt EEO Statement: Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Disclaimer: This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this position.
    $37k-45k yearly est. Auto-Apply 20d ago
  • Staff Physician

    American Family Care Rowlett 3.8company rating

    Rowlett, TX job

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo provide high-quality care to all patients. To assist in directing staff in the support of the care of our patients. Responsibilities Provide high-quality patient care. Manage all patient care while on shift Supervise all clinical staff while on shift Ensure all charts are filled out and medical records are completed in a timely fashion Process biological specimens when needed Other duties and responsibilities as assigned Qualifications Board Certified/Board Eligible - Emergency Room, Family Practice, or Internal Medicine (w/ER or UC experience) Excellent communicator with staff, patients, and family Professional appearance and attitude Active and current medical licensure in the state of practice, DEA number, and state-controlled substance certificate, as required Ability to multi-task and work independently PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $187k-261k yearly est. Auto-Apply 60d+ ago
  • Medical Assistant

    American Family Care, Inc. 3.8company rating

    Rowlett, TX job

    Benefits: * Competitive salary * Employee discounts * Flexible schedule Benefits/Perks * Great small business work environment * Flexible scheduling Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities * Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam * Explain prescribed procedures and treatments to patients * Ensure all ordered tests are performed accurately and in a timely manner * Administer prescribed medications and treatments in accordance with the approved procedure * Draw blood and preparation labs for reference lab processing and/or in-house processing * Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions * Respond to all lab messages and call back requests * Perform all drug screening procedures in accordance with established rules and regulations * Ensure patient immunizations are well documented and administered in accordance with the approved procedure * Conduct physician referrals as well as service pre-certifications on an as-needed basis * Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications Six months to one-year related experience and/or training; or equivalent combination of education and experience. Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). Compensation: $19.00 - $21.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $19-21 hourly 48d ago
  • Supervisor, Accounts Payable

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company.With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Accounts Payable Supervisor is responsible for overseeing the daily operations of the accounts payable department, supervising staff, and ensuring the timely and accurate processing of invoices and vendor payments. The Accounts Payable Supervisor is also responsible for enforcing internal controls and polices, improving processes, coordinating payments, and collaborating with other departments like Finance, Accounting and Procurement. Responsibilities * Supervise and develop accounts payable staff. * Work with manager to set goals and objectives for the team and manage workload distributions. * Collaborate with manager to establish and enforce standard procedures and internal controls. * Monitor daily activities and resolve complex issues or disputes. * Ensure the timely and accurate processing of all invoices and payments. * Coordinate and manage payment runs (e.g. checks and ACH). * Oversee vendor onboarding, including W-9 collection and 1099 reporting. * Reconcile vendor accounts and work with vendors to address inquiries and payment issues. * Ensure compliance with all applicable regulations and company policies. * Support month-end and year-end close processes. * Monitor accounts payable aging reports. * Work with manager to identify and implement opportunities for process improvements and automation to enhance efficiency. * Create process documentation to ensure a clear understanding of the operating procedures for all Accounts Payable processes. * Work closely with other departments, such as procurement, fixed assets, accounting and finance, to resolve discrepancies and ensure smooth operations. * Support special projects and undertake other duties as requested. Qualifications Education Level: Some CollegeDegree must be from an accredited college or university. Job-Related Experience * Customarily has at least the following experience: 5+ years in Accounts Payable or accounting related field at least 2 years of supervisory experience * Minimum of 3 years in an office environment * Experience working in a high-volume multiple facility operating structure environment is a plus * Accounts payable high-volume experience with various AP vendor types is a plus * Good interpersonal skills * Excellent communication, leadership and problem-solving skills * Detailed-oriented and highly organized * Basic Math Skills * Ability to thrive in a fast-paced environment and possess a personal sense of urgency and attention to detail Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Attention to detail and accuracy. * Excellent oral and written communication skills. * Proficiency in Microsoft Excel and ability to learn other systems as needed (Oracle) * Ability to work independently and as part of a team. * Work with leadership team to identify areas of risk or potential improvements. * Possess a continual sense of curiosity and desire to improve processes. * Ability to follow company and departmental policies and guidelines Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
    $61k-77k yearly est. Auto-Apply 2d ago
  • Outcomes Analyst III

    Concentra 4.1company rating

    Addison, TX job

    The Outcomes Analyst III position will support the reporting and analytical responsibilities within the Clinical Analytics department. Analyst will be responsible for all aspects of employer and clinical reporting and analyses, from determining data acquisition and manipulation to final reporting including comprehensive analysis of results, trends, and outcomes. Analyst will also be accountable for special projects, as needed. Responsibilities The Details * Complete utilization analyses to support clinicians: evaluate practice patterns, trends, outliers and opportunities lending insight to practice patterns or variation in outcomes statistics * Generate standard reports (daily, monthly/quarterly) to support work comp utilization and reporting * Develops and executes on low to medium level projects to implement solutions for reporting with frequent management input and supervision; while elevating issues to management when needed * Complete utilization analyses to support external customers: evaluate clinicians' practice patterns and outlier metrics to explain alignment or deviation from clinical model * Identify opportunities to improve, document and/or train others on reporting processes and procedures to gain efficiency and productivity * Work with internal departments to customize reports or analysis for presentations and client meetings * Involve in UAT/Quality testing for new reports/dashboards and outcomes system database (EDW) * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Education/credentials * Bachelor's Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university. Experience in-lieu of education is acceptable * Graduate degrees (Masters and/or Doctorate) are required if job related experiences do not meet the minimum years of experience requirement Job-related experience * Customarily four or more years of analytical and technical application experience (healthcare experience is a plus) * Must have the ability to breakdown and assess a problem to understand clients' needs, then using technical tools (such as SQL, Microstrategy, Excel, etc.) to retrieve, clean and analyze data to identify and understand impact of clinical patterns, then present results in a meaningful written dialogue with visuals created from technical applications (such MS Office). Job-related skills/competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Working knowledge of Microsoft Applications and other applications * Effective analytical and problem-solving skills * Proven database experience (SQL) to manipulate large data sets for analyses * Demonstrated ability to effectively manage projects and present information professionally and effectively to various individuals, groups, and others * Excellent ability communication (verbally and written) and interpersonal skills * Ability to meet deadlines and be flexible when priorities are re-assessed Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $67k-86k yearly est. Auto-Apply 60d+ ago
  • Medical Director

    American Family Care Rowlett 3.8company rating

    Rowlett, TX job

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo provide high-quality care to all patients. To assist in directing staff in the support of the care of our patients and providing oversight to advanced practice providers. To actively participate in marketing and representing the center to the community. Responsibilities Provide high-quality patient care Supervise laboratory - take a training course to become a certified laboratory director, and ensure compliance with regulations Ability to manage the various facets of supervising a busy medical practice - ensure proper follow-up, perform chart review, and ensure all policies are followed Ensure the center has the necessary equipment, supplies, and medications to appropriately treat patients Ensure that medical records are completely and correctly documented - retraining staff physicians when needed Interview, hire, and train new providers and staff Compile QA data and address with staff providers as needed Oversee Occupational Health and Travel Medicine Programs Other duties and responsibilities as assigned Qualifications Board Certified - ER, FP, or IM (with 1 yr ER/UC experience) Excellent communicator with staff, patients, and family Professional appearance and attitude Active and current medical licensure in the state of practice, DEA number, and state-controlled substance certificate, as required Able to multi-task and work independently PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $177k-266k yearly est. Auto-Apply 60d+ ago
  • X Ray Technologist Limited Scope

    Concentra 4.1company rating

    Irving, TX job

    Schedule: Full Time / 40 hours a week / M-F 8a-5p Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities X-ray Technician Duties * Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam * Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety * Use radiation safety measures and protection devices to ensure safety of patients and team members * Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director * Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMRFollows documentation procedures and completes required documentation related to patient x-ray visit. * Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures Medical Support Specialist Duties * Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing * Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing * Perform rapid screening tests (influenza, strep, mono, glucose, etc.) * Assist providers during examination and treatment * Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed * Prepare and assist clinician with procedure set up and injury care * Apply bandages, dressings and splints as ordered by the treating clinician * Dispense medications and DME as ordered by the treating clinician in accordance with state regulations * Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center * Maintain supplies, clean rooms and equipment, and stock exam rooms * Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures * Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected * In partnership with center leadership, assist with patient flow and volume * Keep patients informed of expected wait times during all aspects of the center visit * Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping * Ensure accuracy in documentation * Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed * Follow HIPAA guidelines and safety rules * Attend center staff meetings or huddles as required * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Complete any applicable training including but not limited to clinical competency training that occurs monthly. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * High school graduate or GED equivalent * Certifications and/or Licenses: * Completion of state approved Limited Scope Technician certificate program and license by the state in which employed, if applicable. * CPR/First Aid Certification * Prefer candidates who are conersationally fluent in both Spanish and English as well as in reading and writing Job-Related Experience * Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology * Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures * Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience. Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Able to communicate both verbally and in writing in a clear, and professional manner * Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues * Must participate in initial and ongoing training as required * Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection * Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $43k-59k yearly est. Auto-Apply 14d ago
  • Finance Systems - Oracle

    Concentra 4.1company rating

    Addison, TX job

    The Analyst, Finance Systems - Oracle is responsible for maintaining application processes for Oraclebased ERP systems, analyzing and configuring Oracle EBS modules to meet business requirements, and supporting Oracle applications to meet user and data needs. This role involves data administration, user support, system monitoring, report development, troubleshooting issues, and providing training to end-users. The successful candidate will play a vital role in supporting and improving financial processes, ensuring data accuracy, and delivering insightful advice on the system design and development. Responsibilities * Performing functional, integration, and data testing of Oracle applications.• Assisting with data and metadata validation processes.• Maintaining Oracle security.• System Optimization: Analyzing system performance and implementing solutions to improve efficiency.• Troubleshooting: Diagnosing and resolving issues with Oracle applications.• Technical Support: Providing technical support to users, resolving queries, and ensuring the smooth operation of Oracle systems.• Process Improvement: Identifying and implementing improvements to Oracle-based processes and workflows.• Working with stakeholders to understand business requirements and translate them into functional specifications for Oracle applications.• Configuring Oracle applications to meet business needs and integrate with existing systems.• Creating and maintaining documentation for Oracle systems, processes, and solutions.• Providing training to end-users on how to use Oracle applications and systems.• Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Bachelor's DegreeMajor: Finance, Accounting, Information Systems, Computer Science Degree must be from an accredited college or university. Education Details:Certifications and/or Licenses:Experience in lieu of required education is acceptable: YesContinuing education is required to maintain license and to perform job: No Job-Related Experience Customarily has at least the following experience: 5 years• At least 5 years of experience working with Oracle databases and applications.• Experience in finance systems support.• Experience with Oracle EBS or Oracle Cloud is a plus.• Strong understanding of Oracle database administration principles and practices.• Understanding of Oracle architecture, tables, data flows, and how they relate to the supportedbusiness applications.• Proficiency of SQL and PL/SQL for data manipulation and querying.• Ability to diagnose and resolve complex issues with Oracle systems.• Knowledge of system design principles for Oracle modules. Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $97k-124k yearly est. Auto-Apply 32d ago
  • Medical Coding and Compliance Auditor --CPC

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company.With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Auditor, Coding & Compliance - Occupational Medicine and Specialty will perform detailed coding and documentation audits and reviews to ensure compliance with clinical and coding guidelines. This function is critical to the overall revenue cycle in supporting charge entry, level of service selection, procedure and diagnosis coding, as well as one on one, and group education and training to employed and contracted clinicians. The Auditor will provide in-depth, real-time feedback on appropriate documentation, charge capture and Level of Service code selection. A thorough knowledge of state specific worker's compensation coding and billing guidelines is required for this position. The audit findings are compiled and analyzed and then the results scheduled and presented to the clinical by the auditor, via telephone of video platforms in accordance with the clinician's schedule. Responsibilities * Complete compliance audits for designated clinicians/centers consistent with established audit protocols and nationally recognized guidelines. * Meet the production and QA standards as set out in Concentra Coding and Compliance policies. * Analyze audit findings and identify/assess potential compliance risks related to coding and billing and notify clinical leadership regarding outliers. * Organize and present the audit findings to each clinician as indicated by either the audit results, denial and down coding trends, and/or as requested by medical leadership, center leadership or Central Billing Office leadership * Schedule meetings to present audit findings and be available to meet with clinicians via Zoom as their schedules dictate, accommodating calls outside of normal working hours when the need arises. * Assist CBO's with reconsideration, appeals process and coding support as requested * Participate in special projects and collaborate with other departments to support coding, auditing, and compliance initiatives. * Provide clinician support, education and training related to the quality of documentation, level of service, procedure and diagnosis coding consistent with established coding guidelines and standards * Collaborate with Medical Leadership in development of clinician training plans and for active support in the training process under guidance of coding leadership * Monitor Coding and State Workers' Compensation changes to ensure that most current information is available * Ensure adherence to all State and Federal guidelines applicable to coding, billing and documentation compliance for Worker's Compensation in all served markets This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GEDCertifications and/or Licenses: * Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) * Maintain a coding credential from AAPC or AHIMA organization. * Must complete CEUs to maintain this credential bi-annually or as required by the organization * Obtain and maintain membership to the AAPC or AHIMA organization * Experience in lieu of required education is acceptable: Yes Job-Related Experience * Customarily has at least four (4) years of experience working as a certified Coder * Prefer at least three (3) years in coding and compliance/clinical audit field * Prefer experience in dealing directly with, and in presenting work product to clinicians Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Coding and auditing experience * Moderate to advanced computer skills with programs such as PowerPoint, Word, Excel, Access and similar databases * Working knowledge of routine and non-routine concepts, practices and procedures within billing and coding * Strong understanding and application of Evaluation and Management Guidelines * Excellent process and time management skills * High degree of accuracy and attention to detail * Organized and ability to analyze multiple sources of data * Proficient written, oral communication * Work independently and as part of a team * Able to multi-task * Ability to meet multiple deadlines * Expertise in scheduling and facilitating Training and presentation skills (in person and virtual) * Familiarity with state specific workers' compensation regulations * Coding analytics experience Additional Data Employee Benefits: * $2,000 Sign On Bonus * We offer an internet service reimbursement * Annual certification reimbursement (AAPC or AHIMA) * Monthly CEUs (Continuing Education Units) credits. * Company issued laptop and two monitors for improved productivity * Internal subscriptions for coding manuals, and access to Codify. * Healthcare benefits including medical, dental vision - PPO and HMO plans * Internal growth opportunities in leadership * PTO Accrual * 401(k) Retirement Plan with Employer Match * Life & Disability Insurance * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $77k-103k yearly est. Auto-Apply 12d ago
  • Cisco Sr. Engineer, Network

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Sr. Engineer, Network will be instrumental in designing, developing, and implementing robust public and private network systems. This role is critical in supporting the organization's current and future IT infrastructure through innovative design, system architecture, and collaborative execution to continuously improve the resiliency and flexibility of the organization's networking infrastructure. The ideal candidate will have strong network technical expertise supporting the network infrastructure, including traditional route/switch, virtual route/switch, VMware NSX-T, datacenter connectivity, and complex wide area networking, including Cisco SD-WAN as well as leadership capabilities and a passion for designing secure, scalable, and cost-effective network solutions. This hands-on position will directly contribute to the overall enterprise network architecture and lead the vision and strategy for all networking aspects. Responsibilities * Design a range of systems-from simple to highly complex-utilizing schematic designs, product design, architectural modeling, and/or prototyping for on-premises data centers and cloud (public and private). * Lead network architecture planning and execution, ensuring alignment with organizational goals and cybersecurity standards. * Drive ongoing evaluations and perform troubleshooting to ensure solution effectiveness. * Infrastructure Optimization: Analyze existing network infrastructure and identify opportunities for optimization, including network consolidation, virtualization, automation, and overall continuous improvements to optimize performance. * Capacity Planning: Conduct thorough capacity planning assessments to anticipate future network demands and proactively scale infrastructure resources as needed. * Documentation and Reporting: Maintain thorough documentation of network designs, configurations, and procedures. Generate regular reports to communicate project status, performance metrics, and recommendations to stakeholders. * Take ownership of detailed design and implementation for both short-term initiatives and longterm strategic infrastructure goals. * Responsible for developing effective network monitoring and solutions. Use these tools to measure and proactively monitor quality standards of network services, including outages, utilization, service degradations, and traffic analysis, ensuring excellence in execution and operational reliability. * Develop, implement, and coordinate system policies and programs that enhance system integrity, security, and performance. * Participate in peer reviews, design discussions, and architectural decisions. * Possess a firm understanding of the interconnectivity within and to VMware, Amazon Web Services (AWS), and the Microsoft Azure platforms * Provide wireless solutions and serve as a subject matter expert for current and future wireless network implementations. * Responsible for meeting network requirements for support of IP telephony solutions. * Serve as the subject matter expert and primary point of contact for all network architecture activities and decisions. * Lead the investigation into the root cause of problems, which may or may not be network issues and may involve the interaction of technologies across multiple platforms or disciplines. * Adhere to corporate Change Control procedures. * Collaborate with cross-functional teams to align network strategies with business goals and customer needs. * Identify, research, evaluate and implement emerging network technologies. * Prepare statements of work (SOW's), level of effort, and bill of materials (BOM's) for projects. * Occasional travel, off-hour and weekend work may be required. Qualifications * Education Level: Bachelor's Degree ; Major: Information Technology, Computer Science * Experience in lieu of required education is acceptable * Preferred Certifications: * Cisco Certified Network Professional (CCNP) or higher (e.g., CCIE) or willingness to pursue within 12 months * AWS Certified Advanced Networking * Microsoft Certified: Azure Network Engineer Associate * Required Qualifications: * 7+ years' of relevant IT experience, including 3+ years in a Network Technical Lead role in an Enterprise-Scale multi-site network. * 3+ years' expert-level experience with SD-WAN, network switching (capacity planning & VLANs), network routing (OSPF, EIGRP, BGP), and WAN technologies * 3+ years' of proven experience managing/designing/implementing diverse enterprise networks, including Cisco IOS in a multi-site, multi-data center organization * 2+ years' experience with architectural and network support of Cloud Network Infrastructures and Managed Services on Azure and AWS * Preferred Qualifications: * Deep understanding of BGP routing within the context of carrier connectivity as well as internalsystems connectivity, along with redistribution techniques into and from other routing technologieslike EIGRP. * Experience with large, wide-area networks of 1000+ sites and migrations to Cisco SD-WAN from traditional connectivity types * Working experience with wireless technologies, including Cisco AirOS, Cisco CatOS, Meraki and Aruba preferred * Strong knowledge and experience with Arista switches, including CVP, Cisco routers and switches (Nexus), as well as Cisco Catalyst and Meraki * Hands-on experience with network automation tools and scripting languages (e.g., Python, Ansible, Puppet, Chef). * Strong hands-on technical abilities and attention to detail * Experience with Cisco ISE/Catalyst Center, Meraki authentication, and Aruba Central. * Deep understanding of Network design in various environments (LAN, WAN, Datacenter, Cloud) * An understanding of firewall concepts (traditional and NextGen) and load balancing concepts is a plus * Ability to lead and contribute to high-level strategic design efforts. * Strong grasp of cybersecurity best practices and the ability to integrate them into architecture decisions. Effective use of data to identify root causes and solve complex infrastructure issues. * Experience prioritizing cross-functional requirements and aligning solutions accordingly. * Experience leading cross-functional projects requiring consideration of enterprise impact. * Demonstrated understanding of the ability to review vendor contract scope and corresponding cost and impact. * Define and identify business value for IT Projects/support changes with limited oversight. * Ability to analyze or design technical network solutions and the impacts to the enterprise. * Experience working in an environment with regulatory compliance requirements (HIPAA, PCI, etc.) * Prior healthcare environment experience is preferred. Job Related Skills/Competencies: * Exceptional written and strong communication skills are a must; ability to read, write, and speak professionally. * High degree of professionalism, especially under pressure. * Customer-focused with a proven ability to resolve issues effectively and efficiently. * Action-oriented with attention to detail. * Ability to mentor and develop others while fostering a collaborative team environment. * Demonstrated ability to assume independent and team-based responsibilities * Strong teamwork, interpersonal, and customer service skills are a must * Proven ability to lead and mentor others * Excellent analytical and problem-solving skills are essential * Must possess a personal sense of urgency * Ability to effectively multitask and adapt to changing business priorities Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $108k-135k yearly est. Auto-Apply 48d ago
  • Physician Assistant or Nurse Practitioner PRN

    Concentra 4.1company rating

    Arlington, TX job

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physician Assistant, you wil be subject to the medical protocols established by Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or "Center", if any, Physician Assistant shall provide primary medical direction and coordination of professional medical care within the occupational health program. Responsibilities * Examines patient, compiles patient medical data and results of examination. * Administers or orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests. * Compiles patient medical data, including health history and results of physical examination. * Interprets diagnostic test results for deviations from normal. * Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and managing infection. * Instructs and counsels patients regarding compliance with prescribed therapeutic regimens and health maintenance. * Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care. * Assists in the development, implementation and revision of policies affecting medical practice judgment and quality of occupational health care. * Assists in the development and presentation of education and instructional programs. * Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values. * Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs. * Ensures accuracy when completing and executing tasks and performing quality assurance checks. * Ensures accurate, concise, timely and complete documentation of results and paperwork. * Provides an excellent, compassionate and warm patient experience regardless of patient volume. * Ability to manage time, prioritize and multi-task in a busy environment. * Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate. * Ability to consistently deliver quality care in a busy clinical environment. * Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience. * Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care. * Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values. * Listens to and understands internal and external client needs in order to act and address. * Committed to personal excellence and understands how daily work contributes to center operation as a whole. * Holds self and others accountable. Is willing and able to assist others in order to achieve results. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Bachelors' degree in related health field from an accredited college or university * Masters of Science in Physician Assistant Studies (graduate of an accredited Physician Assistant program) * Passed the Physician Assistant National Certifying Examination (PANCE) * Current licensed physician assistant in the state where employed and in accordance with state laws of practice * Must maintain work state physician assistant licensure throughout the course of employment * Customarily has at least one year of demonstrated experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated knowledge of occupational medicine requirements (state specific) * Demonstrated working knowledge of clinical operations * Knowledge of laws and regulations that govern delivery of rehabilitation services * Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care. * Demonstrated excellent communication skills * Demonstrated willingness to participate in Continuing Medical Education Additional Data * 401(k) Retirement Plan with Employer Match * Colleague Referral Bonus Program * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Concentra is an Equal Opportunity Employer, including disability/veterans
    $94k-121k yearly est. Auto-Apply 36d ago
  • Cash Posting Specialist

    Concentra 4.1company rating

    Addison, TX job

    Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES: * Payment application. * Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures. * Processes zero pay explanation of benefits and appropriate reasons for zero pay. * Performs and maintains posting level per company policy. * Verifies payments and matches outstanding balances. * Processes batches and uses correct payment transaction type. * Researches and processes charge backs and bad checks. * Creates, reviews, processing of all data on daily reports. * Monitors discrepancies and makes needed adjustments. * Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence. * May perform lead duties. * Reconsiderations. * Prepares status report of all reconsiderations. * Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator. * Applies appropriate adjustments. Other Duties * Performs additional duties as assigned or deemed necessary. Qualifications EDUCATION/CREDENTIALS: * High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience JOB RELEVANT EXPERIENCE: * Experience with a multi location practice DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES: * Strong computer skills * Microsoft Word and Excel knowledge and experience * Ability to operate 10 key numerical pad by touch * Ability to work under tight time schedules * Strong customer service and communication skills * Excellent problem solving skills and ability to handle multiple tasks * Ability to work independently * Ability to be detailed oriented * Ability to assist peers * Ability to communicate verbally and in writing WORKING CONDITIONS/PHYSICAL DEMANDS: * Office Environment * Sitting for extended periods of time * Ability to lift light weights of up to 35 lbs. Additional Data BENEFITS SUMMARY: * 401(k) with Employer Match * Medical/Vision/Prescription/Dental Plans * Life Insurance/Disability * Paid Time Off If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans
    $38k-46k yearly est. Auto-Apply 40d ago
  • Business Development Manager

    American Family Care Rowlett 3.8company rating

    Rowlett, TX job

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo sell and market urgent care medical services to local businesses, physicians, and consumers. The main focus will be to grow the patient counts per day, increase the number of local businesses using our services, and brand American Family Care to the consumer through marketing and sales events. Responsibilities Increase the total number of patients per day Develop strategies to increase market awareness of urgent care and occupational health services in the local area Develop definitions of target markets, business opportunities, and customers through data mining, research, and experience Represent the company through calling on local businesses, medical practices, presentations, or industry events and assume full accountability for the ongoing management of these opportunities Develop and manage the departmental budget Establish and maintain effective, positive working relationships with all departments, center, and corporate employees, and franchisees. Other duties and responsibilities as assigned. Qualifications Bachelor's degree or relevant education Successful experience developing, implementing, and achieving results with sales and marketing strategies Ability to conduct face to face sales appointments, cold and warm calling, including but not limited to direct-to-consumer, business, and physicians Strong organization and communication skills Possess the skills to be independent, motivated, and results-driven in establishing new business, following through with communication with all accounts, and being held accountable for the growth of business Compensation: $25.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $25 hourly Auto-Apply 60d+ ago
  • Engineer, Data

    Concentra 4.1company rating

    Addison, TX job

    The Data Engineer is primarily focused on analytical processes with ability to implement databasesolutions and best practices in the realm of data science and machine learning projects. Essentialsoftware engineering skills with strong foundational knowledge on data movement and orchestration bothon-premises and cloud environment. The Data Engineer supports and aligns with business decisionswithin Concentra by analyzing raw data, constructing, and maintaining data systems, and improving dataquality and efficiency. Implements programming languages to develop and test architectures that enablesdata operations for predictive (i.e., machine learning/AI) or prescriptive modeling. This Data Engineer willbe within the Data Science Team. Responsibilities * Analyze, develop, combine raw information, and maintain various data sources• Identify opportunities to improve data quality while build data systems and pipelines• Understand basic ETL concepts to prepare both structured and unstructured data for predictiveand prescriptive modeling• Follow enterprise project life cycle and prepare for integration and user acceptance testingmethods.• Take accountability and responsibility of assigned work, maintain communication with team• Curiosity with identifying opportunities for data acquisition and understanding of data domainknowledge• Collaborate with Business Intelligence (BI) ETL Developers/Data Architect, Data Scientists,Reporting Analysts, and Subject Matter Experts (SME) to understand businessgoals• Produce technical documentation by following enterprise standards and guidelines• Participate in relevant information-sharing activities• Serve as escalation point for application support and troubleshooting• Proactive identification of issues and opportunities that will have an impact on the business use ofdata/reports and ensure managerial awareness• Daily review outstanding issues to assure that troubleshooting and resolutions are current• Ensure all changes comply with change management policies and procedures This job description is not designed to cover or contain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job. Duties, responsibilities, and activities maychange at any time with or without notice. Qualifications Education Level: Bachelor's DegreeMajor: Computer Science or Computer EngineeringDegree must be from an accredited college or university. Job-Related Experience• Customarily has at least one year understanding and working knowledge in Softwaredevelopment / Data-Centric / Model-Centric pipelines• Competent with Relational Database concepts• Documentation and publication Job-Related Skills/Competencies• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which showstact and professionalism• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) inaccordance with federal and state laws and company policies• The hiring process requires passing a full technical assessment and interview which arecompleted onsite• Ability to write SQL queries, develop and tune performance• Develop skills for appropriate use of technology at various levels of development and project• Learn and familiarize with tools such as SQL Server, SSIS, Python, Azure, Docker, Git, and VisualStudio• Azure experience is preferred with working knowledge on Azure Data Factory, Azure WebApplication, Azure ML platforms• Ability to understand and interact with use of cloud technology such as Azure, AWS and/or GCPis preferred• Understand data management process and work with cross-functional teams• Support current and future initiatives of application development• Participate in peer-review of codes and maintain repositories• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency,Initiative and Flexibility• Ability to solve problems by using logic to identify key facts, explore alternatives, and proposequality solutions• Highly organized• Communication skills to be able to effectively speak and write in a clear and professional manner• Skilled at listening and providing feedback Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans #LI-ES2
    $102k-130k yearly est. Auto-Apply 18d ago
  • Nurse Practitioner PRN onsite

    Concentra 4.1company rating

    Denton, TX job

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Nurse Practitioner, you initiate, develop and implement nursing care plans in accordance with state laws and concurrent with Concentra medical protocols in accordance with Concentra policies, practices and procedures and applicable. *This PRN role will be working "as needed" at our Denton ISD onsite* Responsibilities * Administers prescribed medications and treatments in accordance with approved nursing techniques and protocols. * Observes and evaluates patient, records condition and reaction to drugs, treatments, and significant incidents * Evaluates outcome of patient care * Performs physical examinations and preventive health measures within prescribed guidelines and instructions of physician. * May direct nursing care through nursing staff * Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy or related therapeutic procedures. * Arranges referrals, consultations, therapeutic services and confers with other specialists on course of care and treatment. * Draws blood and prepares appropriate paperwork for laboratory pick-up. * Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory. * Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information. * Dispenses medications as directed by practitioner and in accordance with state regulations. * Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures. * Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures * Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values. * Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs. * Ensures accuracy when completing and executing tasks such as drug screens, DOTs, bandaging, dressings and performing quality assurance checks. * Ensures accurate, concise, timely and complete documentation of results and paperwork. * Provides an excellent, compassionate and warm patient experience regardless of patient volume. * Ability to manage time, prioritize and multi-task in a busy environment * Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate. * Ability to consistently deliver quality care in a busy clinical environment. * Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience. * Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care. * Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values. * Listens to and understands internal and external client needs in order to act and address * Committed to personal excellence and understands how daily work contributes to center operation as a whole. * Holds self and others accountable. Is willing and able to assist others in order to achieve results. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Bachelors' degree in Nursing or related health field from an accredited college or university * Master's Degree in nursing or related health field from an accredited college or university * Graduate of an accredited Nurse Practitioner program * Current licensed nurse practitioner in the state where employed and in accordance with state laws of practice * Must maintain work state nurse practitioner licensure throughout the course of employment * Customarily has at least two years of demonstrated experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated knowledge of occupational medicine requirements (state specific) * Demonstrated working knowledge of clinical operations * Knowledge of laws and regulations that govern delivery of rehabilitation services * Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care. * Demonstrated excellent communication skills * Demonstrated willingness to participate in Continuing Medical Education Additional Data * 401(k) Retirement Plan with Employer Match * Colleague Referral Bonus Program * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Concentra is an Equal Opportunity Employer, including disability/veterans
    $109k-136k yearly est. Auto-Apply 36d ago
  • Referral Management Coordinator

    Concentra 4.1company rating

    Plano, TX job

    Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Do you want to use your problem solving skills and knowledge of customer service to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first. Responsibilities Position Summary The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to achieve a positive impact on the cost and quality of care rendered to injured employees. Physical Requirements: * Must be a current Texas Resident * Must remain a Texas Resident during the duration of employement within the Referral Department * Must be able and willing to travel to a local Concentra to complete new hire orientation The Details * First point of escalation for all case related issues requiring guidance * Responsible for daily completion of assigned patient referrals, while meeting production requirements * Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market * Obtains authorization for Specialist referrals and schedules appointments accordingly * Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable * Provides all necessary information such as medical records, prescriptions, etc. to payor * Communicates with stakeholders, payor, employer, and patient as appropriate * Records all appropriate information via OA/CR module of OccuSource per Concentra policy * Builds relationships with provider, employer and payor communities * Identifies trends or patterns in missed capture and opportunities to gain capture; communicates these ideas and trends to Lead and Supervisor * Handles calls according to the call guidelines of the department * Participates in quality assurance processes including but not limited to the audit program, case reviews and training sessions * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Education/Credentials * High school diploma or GED equivalent * Associated Degree from an accredited college preferred Physical Requirements: * Must be a current Texas Resident * Must remain a Texas Resident during the duration of employement within the Referral Department * Must be able and willing to travel to a local Concentra to complete new hire orientation Job-Related Experience * Customarily at least one year of demonstrated experience in medical environment - service delivery (referrals, claims, insurance, billing, etc.) * Experience with Worker's Compensation preferred * Proficiency with scheduling/insurance verification software Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Familiarity with Microsoft Excel, Outlook, Word * Excellent communication skills and ability to communicate (both written and orally) effectively with colleagues at all levels of the organization * Must display proper business etiquette and be skilled in the arts of diplomacy and tact * Excellent time management skills including the ability to multitask and prioritize in a fast-paced environment * Ability to build and maintain productive business relationships * Exemplary ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * Excellent writing and documentation skills * Strong attention to detail * Ability to work independently * Ability to handle special projects * Ability to handle multiple tasks, projects, duties, and priorities, when assigned Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer, including disability/veterans
    $34k-39k yearly est. Auto-Apply 10d ago

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