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CareATC jobs in Fort Worth, TX - 47 jobs

  • Client Success Director

    Careatc 4.2company rating

    Careatc job in Fort Worth, TX

    Location Requirement: Salt Lake City, Dallas/Fort Worth, Houston, St. Louis, Denver, Phoenix, or Los Angeles Metropolitan Areas Drive Client Strategy. Build Lasting Partnerships. Impact Healthcare Growth. Why CareATC is Different (and Why You'll Love It Here): At CareATC, the relationship we have with our clients is what drives our mission to deliver exceptional healthcare. This role isn't just about managing accounts it's about becoming a trusted strategic partner who ensures our clients achieve their long-term health and wellness goals. You ll be the champion of both our clients' success and our continued growth. Strategic Leadership: Own the client journey from implementation through renewal, focusing on strategic roadmaps, growth, and client expansion. True Partnership: Work collaboratively with cross-functional teams (Operations, Clinical, Leadership) to deliver seamless, high-quality service experiences. Direct Impact on Growth: You are directly responsible for client retention and identifying new business opportunities that expand CareATC's market share. Mission-Driven: Be part of a company that is actively making healthcare more personal, consistent, and empowering for thousands of members. CareATC Advantages Include: Access to health center services and medications at no or low cost for you and your dependents (based on location) Salary Range: $117,000 - $155,000 Annually (commensurate with experience) Comprehensive benefits package including Medical, Dental, Vision, 401K, Paid Time Off, Disability & Life Insurance, and a robust Wellness Program A mission-driven culture that values innovation and collaboration Opportunities for professional development and advancement Be part of a company making a real difference in healthcare across the U.S. About the Job: Imagine being the single, indispensable point of contact for CareATC's most valued clients the person who translates their strategic vision into a concrete plan for success. As the Client Success Director (CSD), you will own the client relationship within your designated area, ensuring deep integration, high client satisfaction, and significant business growth. This is a dynamic, high-visibility role for a proven leader who thrives on strategy, negotiation, cross-functional collaboration, and the measurable success of their clients. You will manage expectations, drive renewals, and expand our partnership footprint. Candidates must currently reside in the Dallas/Fort Worth, Houston, St. Louis, Denver, Phoenix, or Los Angeles metropolitan areas. If you do not live in one of the required cities, your application will not be considered. What You ll Do: Own the Client Relationship: Serve as the primary point of contact for a designated portfolio of clients, managing communications, escalations, and all phases of the client life cycle. Drive Strategy & Growth: Lead the creation of the client's strategic roadmap, consult on program design, and identify upsell opportunities to achieve retention and revenue growth targets. Manage Financial & Contractual Health: Negotiate contract renewals, manage escalators, and oversee the execution of the contract and pricing model. Lead Cross-Functional Delivery: Partner closely with Operations, Clinical, and Implementation teams to manage service delivery, resolve issues efficiently, and communicate client goals and KPIs back to the organization. Become a Strategic Consultant: Advise clients on wellness goals, support their overall wellness program design, and present data-driven performance and Return on Investment (ROI) analysis. Mentor and Coach (Where Applicable): Depending on the area and complexity, you may be responsible for mentoring and coaching junior team members, fostering a culture of belonging and growth. Ensure Smooth Onboarding: Work with the Implementation team on new client start-ups and product rollouts, developing and maintaining comprehensive account plans. What You ll Bring to the Team: Education: Bachelor s degree in Business Administration, Finance, Management, or a related field is strongly preferred. Experience: Customer Service or Account Management experience is required. Strong business background with expertise in budget and business plan development is required. Experience with customer data applications or CRM platforms (3+ years required). Skills & Expertise: Superior negotiation skills in both internal and external settings. Masterful organization, communication, and leadership skills. Strong working knowledge of data analysis and performance metrics using business management software. Ability and willingness to travel as needed for client meetings (planned and unplanned). And Just as Important Your innate ability to foster a broad array of deep relationships across all levels of a client s organization. You are self-motivated, organized, and have a high tolerance for stress, allowing you to exercise independent judgment and take initiative. You believe in a collaborative, constructive approach to problem-solving, and you show up every day ready to advocate fiercely for client outcomes. Ready to Shape a Better Healthcare Experience? If you are a resourceful, growth-minded Client Success leader who excels at strategic planning and building lasting client trust, we want to hear from you. Apply today and help us drive the future success of our clients!
    $117k-155k yearly 60d+ ago
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  • Medical Assistant

    Care ATC Inc. 4.2company rating

    Care ATC Inc. job in Glen Rose, TX

    Job Description CareATC: Provide patient care the way you always envisioned within a Health Center setting. About This Opportunity: We are looking for a Medical Assistant with excellent patient care skills, great communication, and concierge-level customer service! The Role of the Medical Assistant: Greet and Room patients Obtain blood & urine samples, measure and record vital signs, and maintain clean exam rooms Clerical responsibilities Exhibit good clinical judgment within the scope of the role with or without the provider present Follow all clinical and clerical protocols per company policy Other duties as assigned Hours- Wednesday - 10am -5pm & Thursday 7am - 3pm The CareATC Difference: Our unique model partners directly with the employer and does not use traditional fee-for-service health care. This allows physicians and their clinical staff to focus on being the patient-centered medical home for their patients and are not burdened by managing the financial aspect of the business. Our structure is a win for: The Patient: Little or no cost for excellent medical care nor dispensed medication The Staff: Consistent schedule allowing for work-life balance, no on-call schedule or holiday schedules. Allows for consistent income with manageable productivity expectations. The Employer: An excellent benefit resulting in happier, healthier employees and families which will reduce the costs of their medical plans. Minimum Qualifications: Education: High school diploma or general equivalency diploma (GED) plus one of the following: Medical Assistant certification or diploma from an accredited MA program Or 1 year relevant work experience or on-the-job training in place of certification or diploma Military trained medic Paramedic Experience: Minimum one year of recent experience in a medical setting is strongly preferred. Must possess a current BLS, CPR certification, and current health records with the appropriate documentation for immunizations to work in the health care field (hepatitis B and tuberculosis). Perks: Clinic and medication provided at low or no cost to employees and dependents. Full benefit package, for eligible roles, including Medical, Dental Vision, 401K, PTO, Disability & Life Insurance, Wellness Program and much more.
    $24k-29k yearly est. 7d ago
  • Analyst I, IT Support

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to theiremployees. The Analyst I, IT Support will provide expert technical support and incident analysis for a diverse range of end-user systems. This position will play a vital role in ensuring business continuity by minimizing user disruption, gathering precise information, and contributing to the knowledge base to prevent recurringissues. Responsibilities * Provide clear instructions, technical guidance and effective white-glove service to non-technical users to facilitate problem resolution for Windows, Citrix, and mobile devices. * Ability to clearly and concisely document information while handling support incidents, including the logging, follow up, updating and closing of incidents, tasks or chats assigned through Service Now. * Responsible for the timely and thorough completion of customer help requests by taking ownership and seeing each task through to the customers satisfaction. * Configure and deploy thin clients, laptops, and desktops. * Coordinate managed service providers for the successful delivery of technology services in support of our operating business needs. * Provide dedicated, high-priority technical support and meeting support for senior executives and VIPs. Qualifications Education Level: Associate DegreeMajor: Computer Science, Information TechnologyDegree must be from an accredited college or university. Job-Related Experience * Knowledge of Windows OS endpoint management. * Experience with virtualization technology and thin client management. * Working knowledge of Microsoft O365 * Familiarity with VPN solutions and remote access technologies. * Strong troubleshooting and problem-solving skills. * IGEL UMS (Universal Management Suite Console) system or related console experience. * Excellent documentation and communication abilities. * Ability to work in a fast-paced environment and manage multiple priorities. Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Ability to Influence: Works with leaders and team members to drive change and influence decision making by using objective metrics, comprehensive viewpoints, and strong partnerships. * Analytical Skills: Works with leaders and team members to drive change and influence decision making by using objective metrics, comprehensive viewpoints, and strong partnerships. * Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternativesolutions, conclusions, or approaches to problems. * Drive to Perform: Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest and enthusiasm. Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
    $52k-72k yearly est. Auto-Apply 7d ago
  • AP Representative - Invoice Processing

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The AP Representative - Invoice Processing is responsible for the timely and accurate processing of third-party vendor invoices and subsequent payments through the Concentra accounts payable system. The AP Representative - Invoice Processing will also performs accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions. Support team leadership with projects as needed. Responsibilities * Maintain and process large volumes of invoices with help as needed and ensure accuracy of G/L coding accurately and on time * Precise entry of all payable information into Oracle using invoices received via Markview and KTM * Audit invoices for accuracy of entry and completeness of information provided * Guarantee proper documentation is obtained for Request for Payments (RFP) * Ensure proper approvals are obtained for RFP's, in accordance with Concentra Health Services payment hierarchies * Sustained focus and attention to detail/accuracy, perform effectively when action is required and meet all requested deadlines * Provide quality customer service to internal/external customers * Assist and notify Vendor Maintenance with vendor change/corrections and provide W9 and invoice information when new vendors are setup * Perform assigned responsibilities and tasks according to policies and procedures with assistance as needed within the assigned time frame * Multi-task and take on new responsibilities without loss of continuity * Perform assigned ADI or other uploads as assigned * Perform other specialized tasks as assigned when required deadlines * Assist other AP Representatives as necessary * Identify and recommend changes that will enhance or improve current processes * Working knowledge of Concentra Chart of Account in order to code invoices as required * Serve as backup support for functions as assigned * Assist team leadership with activities as needed * Support special projects and undertake other duties as requested Qualifications Education Level: High School Diploma or GEDDegree must be from an accredited college or university. Job-Related Experience * Minimum of 1 years in an office environment; 2 years preferred * Experience working in a high-volume multiple facility operating structure environment is a plus * Accounts payable high-volume experience with Expense Report processing is a plus * Good interpersonal skills * Good oral and written communication skills * Basic Math Skills * Ability to thrive in a fast-paced environment and possess a personal sense of urgency and attention to detail Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Attention to detail and accuracy * Excellent oral and written communication skills * Proficiency in Microsoft Excel and ability to learn other systems as needed (Oracle) * Ability to work independently and as part of a team * Work with leadership team to identify areas of risk or potential improvements * Possess a continual sense of curiosity and desire to improve processes Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans.
    $35k-42k yearly est. Auto-Apply 1d ago
  • Sr Internal Auditor, IT

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Sr. Internal Auditor, IT will perform systems controls audits, including SOX ITGCs, across the company. The Auditor will document required audit procedures and testing results through thorough and complete audit workpapers. The Sr. IT Auditor will assist the department ensure internal controls operate by measuring and evaluating the effectiveness of controls. To this end, Internal Audit will furnish findings, conclusions, and recommendations concerning the activities reviewed. Responsibilities * Draft process documentation, working papers, and audit reports that are clear, concise, and provide a balanced view of risk and the work performed. * Perform IT audit fieldwork, including controls testing and documentation of test results. * Communicate audit issues and advise on remediation action plans. * Navigate technology environments to locate, validate, and extract data for use of data analytics in audit testing. * Interacts professionally with all internal and external contacts. * Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. * Bring to light any concerns or issues to leadership to ensure proper efficiency of department and company operations. * Ensure all safety policies and procedures are followed to ensure a safe work environment for all. * Execute company initiatives and other activities requested by supervisor. * Update job knowledge by participating in educational opportunities. * Enhance department and organization reputation by accepting ownership for accomplishing new and different requests. * Explore opportunities to add value to job accomplishments. Qualifications * Education Level: Bachelor's Degree Major: Accounting, Information Technology, Business Administration * Degree must be from an accredited college or university. Certifications and/or Licenses: * License Professional certification such as CISA, CISSP, CIA, CPA or comparable industry certification preferred. * Customarily has at least the following experience: * 3+ years in a progressive IT or auditing environment, with exposure to healthcare operations a plus. * Knowledge of various IT systems and controls required, particularly spreadsheets, data analysis, and word processing * Knowledge of Sarbanes-Oxley Act provisions and SSAE 18 / SOC 1 and SOC 2 requirements * Understanding of internal control concepts / frameworks (e.g. COSO, CoBIT) and other leading business and IT control / security frameworks (e.g., ITIL, ISO, PCI) * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Excellent communication, organization and time management skills with attention to detail. * Ability to perform multiple projects simultaneously and manage other resources. * Proficient in Word, Excel, and PowerPoint. * Able to adapt in a high growth, rapidly evolving environment. Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $87k-107k yearly est. Auto-Apply 36d ago
  • USCIS Civil Surgeon

    American Family Care, Inc. 3.8company rating

    Allen, TX job

    A USCIS Civil Surgeon is a licensed physician authorized by the United States Citizenship and Immigration Services (USCIS) to perform medical examinations for individuals applying for U.S. permanent residency and other immigration-related purposes. The role includes ensuring compliance with medical requirements set forth by the Department of Homeland Security and the Centers for Disease Control and Prevention (CDC). The ideal candidate will have a thorough understanding of medical guidelines, attention to detail, and a commitment to maintaining high standards of care and compliance. Key Responsibilities * Perform immigration medical examinations (I-693 Report of Medical Examination and Vaccination Record) as mandated by USCIS. * Review and ensure all required vaccinations are administered and documented correctly in accordance with CDC guidelines. * Diagnose and treat communicable diseases and identify any health conditions of public health significance. * Collect and process necessary laboratory tests, including blood work, tuberculosis testing, and sexually transmitted infection screening. * Complete and certify USCIS medical forms accurately and in a timely manner. * Maintain confidentiality and ensure compliance with HIPAA regulations. * Keep abreast of changes to USCIS and CDC guidelines related to immigration medical examinations. * Provide clear communication to patients regarding examination requirements, results, and follow-up care if necessary. * Collaborate with clinic staff to ensure efficient workflow and timely reporting of results to applicants. Qualifications * Required Licensure: Must hold a current, unrestricted medical license in [state of practice]. * USCIS Designation: Must be a USCIS-designated Civil Surgeon or eligible to apply for designation (minimum 4 years of professional medical practice required for eligibility). * Education: Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited institution. * Board certification in Internal Medicine, Family Medicine, or other applicable specialties is preferred. * Proficiency in interpreting CDC and USCIS medical guidelines for immigration exams. * Strong documentation and administrative skills to ensure accuracy in completing I-693 forms and other related paperwork. Skills and Competencies * Strong interpersonal and communication skills to work effectively with a diverse patient population. * Attention to detail and organizational skills to ensure compliance with all USCIS medical examination protocols. * Proficiency with electronic medical records (EMR) systems and document management software. * Ability to work collaboratively in a clinical setting. * Sensitivity and professionalism in handling confidential patient information. Working Conditions * Work is performed in a clinical or urgent care setting with standard medical equipment. * May involve exposure to infectious diseases and other occupational health risks. * Requires adherence to safety protocols and use of personal protective equipment (PPE). Flexible work from home options available. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $169k-246k yearly est. 60d+ ago
  • Medical Director

    American Family Care, Inc. 3.8company rating

    Rowlett, TX job

    Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To provide high-quality care to all patients. To assist in directing staff in the support of the care of our patients and providing oversight to advanced practice providers. To actively participate in marketing and representing the center to the community. Responsibilities * Provide high-quality patient care * Supervise laboratory - take a training course to become a certified laboratory director, and ensure compliance with regulations * Ability to manage the various facets of supervising a busy medical practice - ensure proper follow-up, perform chart review, and ensure all policies are followed * Ensure the center has the necessary equipment, supplies, and medications to appropriately treat patients * Ensure that medical records are completely and correctly documented - retraining staff physicians when needed * Interview, hire, and train new providers and staff * Compile QA data and address with staff providers as needed * Oversee Occupational Health and Travel Medicine Programs * Other duties and responsibilities as assigned Qualifications * Board Certified - ER, FP, or IM (with 1 yr ER/UC experience) * Excellent communicator with staff, patients, and family * Professional appearance and attitude * Active and current medical licensure in the state of practice, DEA number, and state-controlled substance certificate, as required * Able to multi-task and work independently PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $177k-266k yearly est. 60d+ ago
  • Concentra Support Engineer I, Clinical Apps Admin (Ex)

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Support Engineer I, Clinical Apps Admin focuses on providing technical assistance for clinical applications, resolving user issues, and ensuring optimal performance of healthcare technology systems. This role involves troubleshooting application errors, conducting routine maintenance, and collaborating with users to enhance application functionality. Specialists address complex user inquiries and ensure adherence to regulatory standards during interactions. Provides technical support for clinical applications, ensuring effective performance and user satisfaction while adhering to industry compliance standards. Responsibilities * Resolve clinical application issues * Assists users with software navigation * Coordinate with IT teams for escalation * Utilize ticketing system efficiently * Document issue resolutions * Monitor system performance and errors * Update application configurations as required * Provide end-user support documentation * Gather user feedback for improvements * Clinical Database Management * Support Desk Tools Expertise * Clinical Applications Support * Troubleshooting Skills * Communication Skills * User Training and Documentation * Documentation Maintenance * Basic Network Knowledge * Feedback Implementation * Software Update Familiarity Qualifications * Education Level: Bachelor's Degree ; Major: Computer Science * Experience in lieu of required education is acceptable * Familiarity with electronic health records (EHR) systems and healthcare IT infrastructure is essential. * Experience implementing security measures * Exposure in clinical applications, including troubleshooting, configuration, and user training. * Diagnose and resolve issues related to clinical applications, including EHR systems, patient management software, and medical device integrations. * Familiarity with SQL databases and application performance monitoring tools is essential Job-Related Skills/Competencies * Communication: Effective verbal and written communication skills, actively listen to clients, and effectively convey technical information in a clear and concise manner. They should also be able to collaborate with cross-functional teams and provide exceptional customer service. * Problem Solving: Proven analytical skills, critical thinking, and the ability to troubleshoot complex issues effectively.They should be able to assess situations quickly, identify root causes, and develop practical solutions while collaborating with cross-functional teams. * Team Collaboration: Excellent interpersonal skills, actively participate in team meetings, effectively communicate withcolleagues and stakeholders, and contribute to a positive team environment. They should be able to resolve conflicts amicably and support team objectives through collaboration. * Customer Service: Demonstrate strong communication skills, empathy, problem-solving abilities, and the capacity tohandle customer inquiries effectively. They must be able to provide clear guidance and support to users of clinical applications, ensuring a positive experience. * Adaptability: Flexibility in adjusting to new processes, technologies, and environments. They must effectivelymanage shifting priorities and remain open to feedback while collaborating with diverse tea * Time Management Skills:Ability to prioritize tasks effectively, manage multiple support requests simultaneously, and meet deadlines consistently. Strong organizational skills and the ability to adapt to changing priorities are essential * Attention to Detail: Solid organizational skills, thoroughness in documentation, and the ability to spot errors orinconsistencies in clinical applications. They should be able to meticulously follow procedures and ensure accuracy in all tasks related to support and administration of clinical applications. * Conflict Resolution: Strong interpersonal skills, the ability to listen actively, and the capacity to mediate disputeseffectively. They must be able to analyze conflicts, understand different perspectives, and facilitate constructive discussions to reach a resolution. Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $86k-111k yearly est. Auto-Apply 28d ago
  • Outcomes Analyst IV

    Concentra 4.1company rating

    Addison, TX job

    The Outcomes Analyst position will support the reporting and analytical responsibilities of the Clinical Analytics group. Analyst will be responsible for all aspects of employer and clinician reporting and analyses, from determining data acquisition, query and manipulation to final reporting and comprehensive analysis of results, trends and outcomes. Additionally, analyst will also be accountable for working with technology to access and create reporting from Enterprise Data Warehouse using reporting and analytical tools. Responsibilities * Evaluate client or clinician utilization, practice patterns, trends and outliers * Identify opportunities for analyses as related to trends, clinician practice behaviors or diagnosis or any other analyses lending insight to practice patterns or variation in outcomes statistics * Provide recommendations on findings to assist management in operational or strategic decisionmaking process * Provide top client outcomes presentations to support stewardship efforts * Generate validation studies from external claims data to support Concentra's Value Proposition * Recommend and implement strategic reporting initiatives and technical plans to support department external data initiative. This would include assessment and profiling of current data and implementing a solution for reporting and analyses and defining infrastructure to manage and access a large data warehouse environment * Work within EDW using MicroStrategy tool to create reports and analyses * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education * Bachelor's Degree in Computer Science, Information Technology or related field from an accredited college or university * Graduate Degree preferred Job-Related Experience * Customarily has at least five years or more of analytical and technical experience in healthcare or related industry * Must have good database experience to manipulate large data sets for analyses (applied experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable database language) * Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI, etc.) * Works with minimal guidance and able to provide guidance to more junior team members * Project management and presentation skills Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Working knowledge of Microsoft Applications and other applications * Must have good database experience to manipulate large data sets for analyses, in addition to ability to recommend and implement strategic technical plans and initiatives and provide solutions to streamline technical efficiencies (applied experience with MS-SQL, Access, SPSS or comparable database tools and SQL, PL/SQL, Visual Basic or comparable database language) * Excellent communication (verbal and written), interpersonal and presentation skills * Ability to meet deadlines and be flexible when priorities are re-assessed * Strong analytical and problem-solving skills Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $67k-86k yearly est. Auto-Apply 11d ago
  • Referral Management Coordinator - Worker's Compensation

    Concentra 4.1company rating

    Plano, TX job

    Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Do you want to use your problem solving skills and knowledge of customer service to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first. Responsibilities Position Summary The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to achieve a positive impact on the cost and quality of care rendered to injured employees. Physical Requirements: * Must be a current Texas Resident * Must remain a Texas Resident during the duration of employement within the Referral Department * Must be able and willing to travel to a local Concentra to complete new hire orientation The Details * First point of escalation for all case related issues requiring guidance * Responsible for daily completion of assigned patient referrals, while meeting production requirements * Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market * Obtains authorization for Specialist referrals and schedules appointments accordingly * Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable * Provides all necessary information such as medical records, prescriptions, etc. to payor * Communicates with stakeholders, payor, employer, and patient as appropriate * Records all appropriate information via OA/CR module of OccuSource per Concentra policy * Builds relationships with provider, employer and payor communities * Identifies trends or patterns in missed capture and opportunities to gain capture; communicates these ideas and trends to Lead and Supervisor * Handles calls according to the call guidelines of the department * Participates in quality assurance processes including but not limited to the audit program, case reviews and training sessions * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Education/Credentials * High school diploma or GED equivalent * Associated Degree from an accredited college preferred Physical Requirements: * Must be a current Texas Resident * Must remain a Texas Resident during the duration of employement within the Referral Department * Must be able and willing to travel to a local Concentra to complete new hire orientation Job-Related Experience * Customarily at least one year of demonstrated experience in medical environment - service delivery (referrals, claims, insurance, billing, etc.) * Experience with Worker's Compensation preferred * Proficiency with scheduling/insurance verification software Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Familiarity with Microsoft Excel, Outlook, Word * Excellent communication skills and ability to communicate (both written and orally) effectively with colleagues at all levels of the organization * Must display proper business etiquette and be skilled in the arts of diplomacy and tact * Excellent time management skills including the ability to multitask and prioritize in a fast-paced environment * Ability to build and maintain productive business relationships * Exemplary ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * Excellent writing and documentation skills * Strong attention to detail * Ability to work independently * Ability to handle special projects * Ability to handle multiple tasks, projects, duties, and priorities, when assigned Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer, including disability/veterans
    $34k-39k yearly est. Auto-Apply 23d ago
  • Physician Assistant or Nurse Practitioner Float

    Concentra 4.1company rating

    Arlington, TX job

    Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Physician Assistant float, you wil be subject to the medical protocols established by Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or "Center", if any, Physician Assistant shall provide primary medical direction and coordination of professional medical care within the occupational health program. Responsibilities * Performs medical assessment of Center patients (multiple clinics) * Examines patient, compiles patient medical data and results of examination. * Administers or orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests. * Compiles patient medical data, including health history and results of physical examination. * Interprets diagnostic test results for deviations from normal. * Performs therapeutic procedures, such as injections, immunizations, suturing and wound care, and managing infection. * Instructs and counsels patients regarding compliance with prescribed therapeutic regimens and health maintenance. * Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care. * Assists in the development, implementation and revision of policies affecting medical practice judgment and quality of occupational health care. * Assists in the development and presentation of education and instructional programs * Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values. * Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs. * Ensures accuracy when completing and executing tasks and performing quality assurance checks. * Ensures accurate, concise, timely and complete documentation of results and paperwork. * Provides an excellent, compassionate and warm patient experience regardless of patient volume. * Ability to manage time, prioritize and multi-task in a busy environment. * Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate. * Ability to consistently deliver quality care in a busy clinical environment. * Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience. * Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care. * Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values. * Listens to and understands internal and external client needs in order to act and address. * Committed to personal excellence and understands how daily work contributes to center operation as a whole. * Holds self and others accountable. Is willing and able to assist others in order to achieve results. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * Bachelors' degree in related health field from an accredited college or university * Masters of Science in Physician Assistant Studies (graduate of an accredited Physician Assistant program) * Passed the Physician Assistant National Certifying Examination (PANCE) * Current licensed physician assistant in the state where employed and in accordance with state laws of practice * Must maintain work state physician assistant licensure throughout the course of employment * Customarily has at least one year of demonstrated experience in occupational medicine, urgent care or an emergency setting * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Demonstrated knowledge of occupational medicine requirements (state specific) * Demonstrated working knowledge of clinical operations * Knowledge of laws and regulations that govern delivery of rehabilitation services * Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care. * Demonstrated excellent communication skills * Demonstrated willingness to participate in Continuing Medical Education Additional Data * Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call * Compensation package: * Competitive base salary with annual merit increase opportunity * Monthly RVU Bonus Incentive * Quarterly Quality Care Bonus Incentive * Generous Paid Time Off package for new colleagues include: * 18 days of Paid Time Off (annually, with roll-over) * 5 days of Paid CME Time (annually) * 6 Paid Holidays * Medical Malpractice Coverage * Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. * 401(k) with Employer Match * Tuition Reimbursement opportunity * Medical/Vision/Prescription/Dental Plans * Life/Disability Insurance: * Colleague Referral Bonus Program * Training provided in Occupational Medicine * Supplemental health benefits (accident, critical illness, hospital indemnity insurance) * Pre-tax spending accounts (health care and dependent care FSA) * Concentra accredited CME courses * Occupational Health University * Leadership development programs * Relocation assistance (when applicable) * Commuter benefits * Identity theft services * Colleague discount program * Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. #LI - CW1
    $94k-121k yearly est. Auto-Apply 1d ago
  • Business Development Manager

    American Family Care Rowlett 3.8company rating

    Rowlett, TX job

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo sell and market urgent care medical services to local businesses, physicians, and consumers. The main focus will be to grow the patient counts per day, increase the number of local businesses using our services, and brand American Family Care to the consumer through marketing and sales events. Responsibilities Increase the total number of patients per day Develop strategies to increase market awareness of urgent care and occupational health services in the local area Develop definitions of target markets, business opportunities, and customers through data mining, research, and experience Represent the company through calling on local businesses, medical practices, presentations, or industry events and assume full accountability for the ongoing management of these opportunities Develop and manage the departmental budget Establish and maintain effective, positive working relationships with all departments, center, and corporate employees, and franchisees. Other duties and responsibilities as assigned. Qualifications Bachelor's degree or relevant education Successful experience developing, implementing, and achieving results with sales and marketing strategies Ability to conduct face to face sales appointments, cold and warm calling, including but not limited to direct-to-consumer, business, and physicians Strong organization and communication skills Possess the skills to be independent, motivated, and results-driven in establishing new business, following through with communication with all accounts, and being held accountable for the growth of business Compensation: $25.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $25 hourly Auto-Apply 60d+ ago
  • Concentra Analyst II, Software Development - PowerBuilder

    Concentra 4.1company rating

    Addison, TX job

    The PowerBuilder Software Development Analyst II works under the general supervision of the Software Development Manager and is responsible for the review, analysis, and modification of programming systems. These responsibilities include ensuring adherence to project plans and specifications, as well as, the coding, testing, debugging, and documentation of programs, as it pertains to new and existing systems. Additionally, this colleague is expected to deliver exceptional customer service and is responsible for providing accurate and timely completion of technical development and support tasks in accordance with Information Systems standards and methodologies, as well as requirements defined by Concentra technology standards. Responsibilities * Help maintain, improve, and develop clinical and EDI processes * Maintain understanding of integration requirements for systems and providing ESB design * Design & Develop PowerBuilder applications based on business requirements * Participate in Integration Code review & Optimization discussions * Provide Testing support & Deployment support to release teams * Build & Deploy automation using Bamboo tool * Conduct Unit testing & automating regression testing scenarios using available toolset * Experiment on new solution patterns, new tools and providing proof of concepts to Application architects * Use monitoring tools to properly diagnose system or application issues or downtime * Monitor and continuously improve the overall performance of IS operations * Investigate issues/reported bugs, identifying the cause, analyzing impact, and providing best possible solution * Respond to and resolve user technical support issues via telephone, email, and remote access software as needed * Document business processes business rules in Confluence * Work periodic flexible schedule * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education/CredentialsEducation Level: Bachelor's Degree * Degree must be from an accredited college or university * Experience in lieu of required education is acceptable Job-Related Experience * Customarily has at least 7 years of PowerBuilder (12.6 or later) experience with knowledge of C# * Customarily has at least 7 years working experience in a software development or production support role with at least 4 years of application development experience * Has proficient knowledge of C#, HTML, JavaScript, SYBASE/Oracle/MS Sql Server, SQL and query language, Unix Shell Scripting, Integration Platforms, API's * Must have experience in Business Process Improvement, Problem Management/Preventive Maintenance and Analytical & Conceptual Problem Solving * Large scale multi-site IS operations experience Preferred Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must * Effective communication skills. Ability to read, write, and speak in a professional manner * Excellent analytical and problem-solving skills are essential * Ability to effectively multi-task and adapt to changing business priorities * Requires superior teamwork skills * Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner * Excellent analytical and problem-solving skills are essential * Must possess a personal sense of urgency * Ability to effectively multi-task and adapt to changing business priorities * Superior customer service skills * Excellent time management and organizational skills are required * Excellent attention to detail Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $86k-108k yearly est. Auto-Apply 60d+ ago
  • Compensation Analyst

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Compensation Analyst participates in job design, position leveling, and market pricing to evaluate positions in alignment with the organizational compensation structure. This analytical position serves in a consultative capacity on issues of internal equity, external competitiveness and legal compliance and will research current market practices, measure the effectiveness of existing plans, and evaluate current and future opportunities to analyze the impact of a wide range of compensation options. Responsibilities * Complete market analysis, job evaluation, and internal leveling of new and updated positions to ensure both external and internal equity. Based on position-specific information, determine if an existing description can be used for classification * Modify and create new descriptions which accurately reflect current roles, responsibilities, and requirements * Provide consultative guidance, interpretation, training and recommendations to managers, supervisors, and team members related to all compensation programs, policies, actions, and issues * Verify compensation by researching, benchmarking, and analyzing market data and recommend corrective or alternative actions to resolve compensation related issues * Participate in external salary surveys, determining matches and submitting organization profiles. * Assist in the administration of annual Salary Planning program * Responsible for maintaining documentation of FLSA determinations and classifying exemption status for jobs through review of job profile or desk audits and ensure appropriate EEO mapping of positions * Complete audits monthly of any pay transparency changes or updates and federal, state, or municipality pay legislation changes * Partner with recruiting team to advise and educate on pay transparency changes & updates to pay guidelines * Run and create key HR related business reports using multiple platforms to provide specific information and be an information resource to leaders in the field regarding compensation related projects * Research and resolve questions, discrepancies, and other ad hoc requests from leadership * Assist with updating and reviewing incentive plans, assist with generating rosters for plan distribution through learning management system * Ensure policies are in place and incentive compensation process and related controls are clearly documented and executed * Effectively train leaders and colleagues in compensation practices and policies * Perform audits on compensation equity, and work with leaders on action plan * Evaluate and processes requests for salary adjustments, special payments, bonuses and auto allocations * Evaluate and process electronic Employee Action Form submission request for salary adjustments, special payments, bonuses and auto allowances * Review and research various personnel actions such as employee status changes, promotions, terminations, unpaid leave, etc., to stay in alignment with various company regulations and state mandates * Work with end-users to provide functional expertise for coding issues and resolution by analyzing, researching, and implement proper solutions * Complete data entry for day-to-day routine maintenance activities and updates to colleague's records * Receive, respond to, and investigates employee and HR staff queries regarding various HR related questions * Assist team members as needed in day-to-day activities and/or participate in special compensation or research projects Qualifications * Bachelor's degree in Finance, Business Administration or related field of study from an accredited college or university or equivalent experience * In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related experience and vice versa Certifications and/or Licenses: * SHRM-CP or SHRM-SCP preferred * Certified Compensation Professional (CCP) or classes towards CCP certification is a plus * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Working knowledge of compensation/HRIS principles and practices, and state and federal government regulations pertaining to compensation (i.e., DOL, FLSA) * Extensive knowledge of human resource laws, regulations and best practices * Advanced Excel skills required (i.e., pivot tables, vlookups, date conversion, mathematical formula creation to calculate sums, ratios, and percentages) with an ability to calculate and interpret mathematical formulas such as percentages, ratios, statistical average, median, multiple regression * Ability to identify and solve problems through creativity, sound compensation principles and excellent analytical and problem-solving skills. * Demonstrated ability to work in a fast-paced environment while handling multiple tasks (planned and unplanned) while meeting deadlines and maintaining quality of work. * Demonstrated ability to collaborate with cross functional departments such as Payroll, Finance, Human Resources and Executive Leadership in understanding business needs and in developing suitable compensation recommendations. * Strong business acumen and interpersonal skills; strong business writing and verbal communication skills to effectively present ideas in a variety of mediums. Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $71k-88k yearly est. Auto-Apply 24d ago
  • X Ray Technician Limited Scope

    Concentra 4.1company rating

    Denton, TX job

    Schedule: Full Time / 40 hours a week / M-F 9a-6p Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities X-ray Technician Duties * Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam * Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety * Use radiation safety measures and protection devices to ensure safety of patients and team members * Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director * Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMRFollows documentation procedures and completes required documentation related to patient x-ray visit. * Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures Medical Support Specialist Duties * Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing * Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing * Perform rapid screening tests (influenza, strep, mono, glucose, etc.) * Assist providers during examination and treatment * Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed * Prepare and assist clinician with procedure set up and injury care * Apply bandages, dressings and splints as ordered by the treating clinician * Dispense medications and DME as ordered by the treating clinician in accordance with state regulations * Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center * Maintain supplies, clean rooms and equipment, and stock exam rooms * Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures * Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected * In partnership with center leadership, assist with patient flow and volume * Keep patients informed of expected wait times during all aspects of the center visit * Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping * Ensure accuracy in documentation * Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed * Follow HIPAA guidelines and safety rules * Attend center staff meetings or huddles as required * Assist in maintaining a neat, clean, and orderly appearance throughout the facility * Complete any applicable training including but not limited to clinical competency training that occurs monthly. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications * High school graduate or GED equivalent * Certifications and/or Licenses: * Completion of state approved Limited Scope Technician certificate program and license by the state in which employed, if applicable. * CPR/First Aid Certification Job-Related Experience * Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology * Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures * Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience. Job-Related Skills/Competencies * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Able to communicate both verbally and in writing in a clear, and professional manner * Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues * Must participate in initial and ongoing training as required * Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection * Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off & Extended Illness Days Offered * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
    $43k-58k yearly est. Auto-Apply 5d ago
  • Analyst, Pricing

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Pricing Analyst is responsible for implementation of the pricing strategy and associated best practices regarding price management for Employer Services, Onsite Services, and other business lines as required. This role collaborates with several different functions to ensure pricing standards remain consistent throughout the organization. Responsibilities * Perform Cost-Price-Margin analytics to align pricing strategies with budget expectations and compare pricing strategy to actual results * Enter pricing-related data (approved price changes, discounts, etc.) into various internal systems * Maintain data integrity in the systems that drive price setting for individual customer and payer * Develop various pricing models that estimate the expected benefit of go-forward pricing decisions on an ad hoc basis * Monitor and analyze benchmark data received from company sales personnel, customers, and vendors to create consistent market pricing. Suggest changes to individual prices, price strategies, and the pricing plan * Produce pricing models for Onsite and other business lines in response to Request for Proposal. * Working with their Manager, develop pricing elasticity analytics that support resetting prices to drive volume and improve bottom line flow through. * Other duties as assigned Qualifications * Education Level: Bachelor's Degree Major: Accounting or Finance Degree must be from an accredited college or university. * In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa. * Customarily has at least six months or more years of experience solving complex problems using Microsoft Excel or other similar programs * Business Analytics education and / or experience preferred * B2B pricing experience preferred, but not required * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $61k-79k yearly est. Auto-Apply 5d ago
  • Cash Posting Specialist

    Concentra 4.1company rating

    Addison, TX job

    Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES: * Payment application. * Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures. * Processes zero pay explanation of benefits and appropriate reasons for zero pay. * Performs and maintains posting level per company policy. * Verifies payments and matches outstanding balances. * Processes batches and uses correct payment transaction type. * Researches and processes charge backs and bad checks. * Creates, reviews, processing of all data on daily reports. * Monitors discrepancies and makes needed adjustments. * Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence. * May perform lead duties. * Reconsiderations. * Prepares status report of all reconsiderations. * Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator. * Applies appropriate adjustments. Other Duties * Performs additional duties as assigned or deemed necessary. Qualifications EDUCATION/CREDENTIALS: * High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience JOB RELEVANT EXPERIENCE: * Experience with a multi location practice DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES: * Strong computer skills * Microsoft Word and Excel knowledge and experience * Ability to operate 10 key numerical pad by touch * Ability to work under tight time schedules * Strong customer service and communication skills * Excellent problem solving skills and ability to handle multiple tasks * Ability to work independently * Ability to be detailed oriented * Ability to assist peers * Ability to communicate verbally and in writing WORKING CONDITIONS/PHYSICAL DEMANDS: * Office Environment * Sitting for extended periods of time * Ability to lift light weights of up to 35 lbs. Additional Data BENEFITS SUMMARY: * 401(k) with Employer Match * Medical/Vision/Prescription/Dental Plans * Life Insurance/Disability * Paid Time Off If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. Concentra is an Equal Opportunity Employer, including disability/veterans
    $38k-46k yearly est. Auto-Apply 11d ago
  • Sr Manager, Payroll Systems

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Senior Manager of Payroll Systems is a strategic and technical leader responsible for optimizing, governing, and supporting payroll technology systems, with a strong emphasis on UKG ProWorkforce Management, Oracle (payroll and payroll tax configurations), iCIMs, and organizational hierarchy design. This role will collaborate with HR, IT, and Finance to ensure payroll and payroll tax accuracy, compliance, and system integrity for a large, multistate organization that oversees payroll for approximately 14,000 employees. The position will report to the Director of Payroll Services, and will lead a team at the corporate office, including in-office and remote workforce. The Senior Manager of Payroll Systems will bring a demonstrated history of managing systems to deliver support and solutions to the business. Responsibilities Payroll Systems Leadership & Strategy: * Serve as the payroll system owner including end to end testing and production for UKG ProWorkforce Management, Oracle, and organizational hierarchy. * • Develops long term roadmaps in collaboration with IT for payroll system enhancements, automations, integrations, and technology improvements. * • Lead system governance, ensuring consistent configuration standards, best practices, and documentation. * • Oversee integrations between UKG and downstream systems (GL, benefits, vendor files, etc.) Payroll Tax Configuration & Compliance: * Partner with Payroll Tax team, to oversee multi-state payroll tax setups including SUI, SUTA, local tax jurisdictions, reciprocity rules, supplemental wage tax logic, and withholding rules. * • Assist Payroll Tax team, to ensure quarterly/annual tax reviews, year-end processing, audits, and reconciliation needs are accomplished. UKG ProWorkforce Management Configuration, Optimization & Support: * Partner with IT to lead the configuration of pay rules, deduction codes, earnings codes, work groups, tax profiles, and job/pay structures are maintained. * Oversee and support integration with UKG to Oracle payroll/tax system. Organizational Structure & Hierarchy Management: * Manage and maintain organizational hierarchy across company structure, business units, cost centers, locations, supervisors, and labor distribution, through daily reconciliation reports, ServiceNow tickets, and email requests. * Ensure alignment between HR, Finance, and Payroll structures including supporting reorganizations and acquisitions. Operational Excellence, Testing & Support: * Provide leadership and direction for the Payroll Systems Team, ensuring compliance and operational excellence. * Partnership with payroll leadership to maintain system testing and training for Payroll/Tax Services team members. * Support iCIMS recruitment and onboarding by managing user access, creating locations, completing daily system audits, resolving issues through ServiceNow, and coordinating with iCIMS support, HRIS, and third-party vendors. * Partner to support acquisitions and new openings, including company analysis, iCIMS new hire file loads, offer letter initiations as needed, and collaboration with Legal to ensure accurate GRE placement. * Serve as the subject matter expert for all payroll systems, implementing automated audits and controls to ensure payroll/payroll tax accuracy and compliance. Support miscellaneous programs related to payroll/payroll tax, such as the Alumni Portal, API Wizard, KBACE. * Perform Oracle quarterly and annual payroll/payroll tax testing, additional system testing as needed, and monthly Vertex update testing to ensure system accuracy and compliance. Qualifications * Education Details: Bachelor's degree from an accredited college or university or equivalent education and experience * In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa. * Customarily has at least 7 years of experience in payroll systems or HRIS, with at least 3 years in a leadership role. * Strong expertise in UKG ProWorkforce Management and Oracle maintenance including interface to payroll applications. * Experience with system setup and maintaining complex organization hierarchies in HR/Payroll systems. * Current knowledge of payroll laws and regulations, multi-state payroll tax rules, wage reporting, SUI/SUTA, and quarter/year end processing. * Demonstrates exceptional attention to detail and strong organizational skills, with the ability to effectively multitask and adapt in a fast-paced environment where payroll and payroll tax regulations are continually evolving. * Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility * Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism * The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies * Detail-oriented with a high degree of accuracy. * Ability to manage multiple priorities simultaneously with ease (and sense of calm) and the ability to re-prioritize quickly. * Strong analytical and organizational skills. * Team player with a cooperative attitude. * Represents Payroll team effectively and professionally in all circumstances and situations with the organization, colleagues, management, internal/ external customers and vendors. * Consistently demonstrates and embodies high integrity, morals and values. * Holds self and team accountable to execute projects, meet deadlines and milestones within project scope. * Inspirational and motivational leader to ensure the success of the individual employee and the * Results and resolution oriented - high sense of urgency. * Promotes, embodies and sets the standard for customer service excellence (internal and external). * Strong team player and promoter of team skill development. * Views talent development and coaching for team members as a strategic imperative and establishes organizational processes to attract and retain best of class talent. * Champions continuous improvement of Payroll processes and individual capabilities and expectations for the team. Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $118k-158k yearly est. Auto-Apply 5d ago
  • Medical Doctor

    American Family Care Rowlett 3.8company rating

    Rowlett, TX job

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, CME stipend, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo provide high-quality care to all patients. To assist in directing staff in the support of the care of our patients. Responsibilities Provide high-quality patient care. Manage all patient care while on shift Supervise all clinical staff while on shift Ensure all charts are filled out and medical records are completed in a timely fashion Process biological specimens when needed Other duties and responsibilities as assigned Qualifications Board Certified/Board Eligible - Emergency Room, Family Practice, or Internal Medicine (w/ER or UC experience) Excellent communicator with staff, patients, and family Professional appearance and attitude Active and current medical licensure in the state of practice, DEA number, and state-controlled substance certificate, as required Ability to multi-task and work independently Compensation: $65.00 - $70.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $65-70 hourly Auto-Apply 60d+ ago
  • Sys - Server & Virtualization Engineer III

    Concentra 4.1company rating

    Addison, TX job

    Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees. The Engineer III, Systems - Server & Virtualization Specialist is responsible for designing, implementing, and managing robust VMware virtualization infrastructures that support Concentra's IT operations. This role involves optimizing server performance through advanced configuration and monitoring techniques, ensuring high availability of critical systems. Colleagues in this position utilize VMware virtualization technologies to create scalable environments that maximize resource utilization while minimizing costs. Responsible for troubleshooting complex issues related to server performance and virtualization platforms and providing solutions that enhance system reliability and efficiency. Responsibilities * Provides Technology Support and Service, Develops and Maintains Systems, Applications, and Infrastructure Support. * Leads\Develops strategies and processes to ensure that stakeholders' needs are identified andmet, commitments are delivered upon and that stakeholders receive superior quality service. * Manages\Develops creative solutions to effectively handle difficult incidents, and various techniques to diffuse situations and keep stakeholder's calm. * Exhibits extensive knowledge of IT systems, applications, cloud computing and/or networks, and utilizes this knowledge to develop training for other technical supporters. * Serves as a role model to others for translating complex and technical information, mentoring to junior engineers and operations teams. * Develops and Maintains Systems, Applications, and Infrastructure. * Follows IT security best practices, policies, and procedures in support of IT security programs. * Analyzes user requirements, develops, and implements functional specifications and configurations for complex systems, and ensures requirements are met. * Champions best practices within functional area to enhance IT solutions and improve processes and results. * Champions recommendations and improvements to system and process performance and functionality. * Monitors and manages overall system and recommends solutions to hardware or software problems and issues. * Maintains IT systems and performs regular proactive maintenance and system updates. * Participates in the planning and execution of platform upgrades, patches, and lifecycle management. * Maintains system documentation, SOPs (Standard Operating Procedures), and architectural diagrams. * Participates in on-call rotation and support incident/problem resolution.Collaborates with other IT infrastructure teams on cross-functional projects and service delivery improvements Qualifications * Education Level: Bachelor's Degree ; Major: Computer Science, Information Technolog * VMware VCP, VCAP or VCIX Certification preferred * Experience in lieu of required education is acceptable * Customarily has at least 10 years of experience that includes: Systems engineering with a focus on VMware technologies, knowledge of server OS (Windows/Linux), and data disaster recovery strategies. * Advanced hands-on experience managing large enterprise VMware vSphere environments based on: vCenter Server, ESXi, vSAN, and associated components. * Familiarity with NSX (policy-based networking, basic troubleshooting). * High-Level experience with administering and handling hardware issues such as on Dell VxRail and Cisco UCS infrastructures. * Exposure to VMware Aria Suite (vAria Operations, Automation, Automation Config (SaltStack) etc.) or similar automation platforms/tools. * Performing virtual server administration in a large (500+) server environment. * Performing virtual server OS/software installation, configuration, and troubleshooting (MS Windows Server 2019/2022/2025, and Linux-Based VMs/Appliances). * Strong understanding of enterprise storage, networking, and data center operations. * General understanding of Active Directory and Group Policy administration. * Experience with scripting (PowerShell/PowerCLI, Python, or similar). * Experience with VMC on AWS (VMware Cloud) is a bonus, not a requirement. * Knowledge of other hypervisors (e.g., Hyper-V, KVM, Nutanix) is preferred but not required. * Experience with VMware Tanzu Platform is nice to have. Job-Related Skills/Competencies * Ability to effectively multi-task and adapt to changing business priorities. * Excellent attention to detail. * Willingness to learn new technologies. * Superior analytical and problem-solving skills. * Ability to identify patterns and logical relationships. * Excellent time management and organizational skills are required. * Proven drive towards continuous improvement. * Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner. * Capable of clearly and accurately describe a design, implementation, configuration, or error when documenting or communicating. * Superior customer service skills. * Must possess a personal sense of urgency. * Requires superior teamwork skills. Additional Data Employee Benefits * 401(k) Retirement Plan with Employer Match * Medical, Vision, Prescription, Telehealth, & Dental Plans * Life & Disability Insurance * Paid Time Off * Colleague Referral Bonus Program * Tuition Reimbursement * Commuter Benefits * Dependent Care Spending Account * Employee Discounts We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required. * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management* Concentra is an Equal Opportunity Employer, including disability/veterans
    $93k-113k yearly est. Auto-Apply 7d ago

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