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Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
Hispanic or Latino11.5%
Black or African American0.6%
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Average Length of Employment
Top Careers Before Career Coordinator
Top Careers After Career Coordinator
University of Phoenix21.7%
Grand Canyon University5.7%
University of Alabama3.8%
Chamberlain College of Nursing3.8%
Southern New Hampshire University3.6%
Arizona State University3.6%
West Virginia University3.1%
University of Central Florida2.9%
East Tennessee State University2.9%
University of Northern Iowa2.9%
State University of New York Stony Brook2.7%
Upper Iowa University2.6%
University of Wisconsin - Milwaukee2.6%
Florida International University2.6%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Concurrent Care Intervention Coordinator||Sutter Tracy Community Hospital||Tracy, CA||May 04, 2010||$88,823|
|Case Manager/Care Coordinator||Essen Medical Associates, P.C.||New York, NY||Jan 11, 2016||$83,480|
|Manager, Care Coordination||House Call Medical Services of New York, PLLC||New York, NY||Jan 13, 2014||$80,000|
|Spiritual Care Coordinator||Lrghealthcare||Laconia, NH||Feb 25, 2014||$68,702|
|Quality Care Coordinator||Mirehab P.C.||Farmington Hills, MI||Sep 13, 2014||$68,000|
|Quality Care Coordinator||Ability Works Rehab Services LLC||Farmington Hills, MI||Sep 12, 2014||$68,000|
|Resident Care Coordinator||Frejen Corporation||Jacksonville, FL||Oct 01, 2015||$65,970|
|Spiritual Care Coordinator||Lrghealthcare||Laconia, NH||Feb 25, 2011||$65,141|
|Resident Care Coordinator||Frejen Corporation||Jacksonville, FL||Sep 18, 2016||$64,697|
|Resident Care Coordinator||Frejen Corporation||Jacksonville, FL||Sep 20, 2016||$64,697|
|Chronic Care Coordinator||SNG-Sohum Southeast Houston Dialysis Center, LP||Houston, TX||Aug 28, 2014||$63,215|
|Chronic Care Coordinator||SNG-Sohum Southeast Houston Dialysis Center, LP||Houston, TX||May 19, 2014||$61,754|
|Chronic Care Coordinator||SNG-Greenville Dialysis Center, LP||Greenville, TX||Apr 28, 2014||$61,754|
|Care Management Coordinator||Park Nicollet Health Services||Saint Louis Park, MN||Oct 01, 2011||$55,307|
|Resident Care Coordinator||Frejen Corporation||Jacksonville, FL||Oct 02, 2012||$53,824|
|Acute Care Coordinator||SNG-Lufkin Dialysis Center, LP||Lufkin, TX||Sep 12, 2013||$52,000|
|Resident Care Coordinator||Frejen Corporation||Jacksonville, FL||Oct 01, 2009||$51,501|
|Nursing Care Coordinator||2Carefor, LLC||Pittsburgh, PA||Oct 01, 2010||$50,627 -
|Care Coordinator||North Suffolk Mental Health Association, Inc.||Chelsea, MA||Sep 23, 2014||$50,597|
|Care Coordinator (Social Work)||Seneca Residential and Day Treatment Center for||San Francisco, CA||Oct 15, 2011||$40,000 -
|Social Worker/Care Coordinator||Senior Options, Inc.||San Francisco, CA||Sep 09, 2010||$39,749|
|Social Worker/Care Coordinator||Home Instead Senior Care||San Francisco, CA||Sep 09, 2010||$39,749|
|Care Coordinator||Hope Community Resources, Inc.||Anchorage, AK||Dec 01, 2014||$39,632|
|Care Coordinator||Hope Community Resources, Inc.||Anchorage, AK||Oct 01, 2014||$39,632|
|Alumni Career Coordinator||Asa Institute||New York, NY||Sep 24, 2013||$38,109|
|Care Coordinator||Hope Community Resources, Inc.||Anchorage, AK||Dec 01, 2011||$38,088|
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