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The differences between cargo agents and freight agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cargo agent has an average salary of $35,411, which is higher than the $34,524 average annual salary of a freight agent.
The top three skills for a cargo agent include security procedures, data entry and customer service. The most important skills for a freight agent are logistics, DOT, and data entry.
| Cargo Agent | Freight Agent | |
| Yearly salary | $35,411 | $34,524 |
| Hourly rate | $17.02 | $16.60 |
| Growth rate | 1% | -3% |
| Number of jobs | 27,874 | 32,620 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 40% | Bachelor's Degree, 37% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A cargo agent is primarily in charge of facilitating cargo shipments, ensuring the cargo gets to their destination timely and accurately. They are responsible for preparing and processing the necessary documents and fees, routing shipments and arranging the shipping methods, weighing the parcels, and coordinating the logistics and transportation details. They also negotiate postal and shipping rates, prepare invoices, and maintain records of all transactions and necessary information. Moreover, a cargo agent communicates with clients to answer inquiries, notify them of any delays, and provide updates regularly.
Freight agents are independent contractors who help shippers to connect with carriers willing to haul the freight. They work with a freight broker and play a role in the movement of freight, and have to find available carriers to ship a client's freight. Being a freight agent no longer requires a license, does not require a freight broker bond, and does not assume the risk of the client's creditworthiness in terms of invoice collections. The agents use load boards to find a carrier. This provides them with a marketplace to post their client's freight for potential carriers to agree to haul.
Cargo agents and freight agents have different pay scales, as shown below.
| Cargo Agent | Freight Agent | |
| Average salary | $35,411 | $34,524 |
| Salary range | Between $27,000 And $45,000 | Between $24,000 And $49,000 |
| Highest paying City | San Diego, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | United Service Technologies | TPI |
| Best paying industry | Transportation | Transportation |
There are a few differences between a cargo agent and a freight agent in terms of educational background:
| Cargo Agent | Freight Agent | |
| Most common degree | High School Diploma, 40% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between cargo agents' and freight agents' demographics:
| Cargo Agent | Freight Agent | |
| Average age | 43 | 43 |
| Gender ratio | Male, 68.6% Female, 31.4% | Male, 61.9% Female, 38.1% |
| Race ratio | Black or African American, 6.0% Unknown, 7.1% Hispanic or Latino, 27.5% Asian, 14.1% White, 44.5% American Indian and Alaska Native, 0.8% | Black or African American, 6.2% Unknown, 7.4% Hispanic or Latino, 19.3% Asian, 14.2% White, 51.8% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 11% | 11% |