Cargo agent job description

must be available to work 2nd shift

Responsibilities include processing of direct/indirect international terminating paperwork including Sabre input in the I-Field the storage start date and charges, notification of domestic freight, assisting customers over the phone, resolve customs holds.

Planning the flights, manifesting, planning refusal. Also, reporting freight for European flights and flights to Mexico. Breaking paperwork, creating trip file, etc.

Processing of inbound customer’s paperwork/shipments. Responsible for collecting proper charges and direct follow-up with customers when failing to do so. Complete final disposition of AWBs by the end of shift and deposit the customers’ checks.

Extremely important function. ACE Agent must report to US Customs all freight arriving to the United States from foreign countries. All freight must be reported within a specific time frame – after aircraft’s take off time and before aircraft lands at the US port of entry.

Truck Agent must maintain the movement of freight that has to be trucked from the local station. Truck Agent will also inventory the truck area and dispatch the trucks.

Agent delivers International paperwork to the departing flight as well as retrieves the paperwork from arriving international flights. Also, Agent must deliver and pick up the paperwork from the US Customs office.

International Runner must meet and pick up documents from international flights and report them to Customs. Also, International Runner will deliver documents to outbound international flights.

The function of the International Documents Runner is to meet every inbound and outbound international flight of American and any carriers handled by AA Cargo for the purpose of retrieving or delivering the International paperwork, when cargo is on board. The international Documents runner function must be handled without delay to flight departures, U.S. Customs, to U.S. Department of Agriculture and U.S. Department of Public Health as required.

Inbound:

1. The assigned runner must meet and retrieve international documents from any international flight with cargo on board. The runner will receive the documents from the Premium Flight Attendant at the door of the aircraft.

2. The runner must deliver the retrieved documents to the Immigration Office, US Customs, to US Department of Agriculture, to US Department of Public Health as required and American Manifesting Agent at the Cargo Office.

3. The Runner must sign the log at the Cargo office indicating which flight documents were delivered from and the time of delivery.

4. When documents are not retrieved from flight for any reason, a report must be completed by the runner with detailed explanation and furnish to Cargo Operation Manager, where it will remain on file for period of five years.

Outbound:

1. The runner will obtain processed and pouched international documents from Export Office at Cargo facility for delivery to the appropriate flight.

2. The runner will access SABRE to obtain current flight information to include departure time, gate and tail number. A hard copy of said information is to be printed and attached to Premium Flight Attendant Acknowledgment form.

3. The runner will deliver documents to the appropriate flight, verifying tail number, in a time frame that departure delays are not incurred.

4. The runner will deliver documents to the aircraft door, present to the Premium Flight Attendant and obtain Premium Flight Attendant signature of acknowledgement receipt form for that particular flight.

5. The Premium Acknowledgement of receipt form for that particular flight information attached will be returned to the Export office at the Cargo Facility for filing with flight manifest.

Agent will accept the freight form the drivers/customers and process the paperwork. Also, this function requires security paperwork processing. Agent will accept both cargo and PPS shipments.

Trace Agent is responsible for looking for the missing freight and updating the system. Trace Agent conducts and reconciles freight inventory.

The function of the Cargo Screening Employees is to provide Verification Screening of Cargo shipments by operating screening equipment at the Cargo Facility within requirements of TSA Regulations per AOSSP as currently amended from time to time.

Service Detail:

1. Screeners shall take responsible action in response to threats considered to be against aircrafts or flights

2. Screen all shipments accordingly per TSA requirements and maintain Security files in order.

3. Challenge any unauthorized personnel in Cargo Facility.

4. Perform on daily basis daily and periodic equipment test as required by the TSA or American requirements and specifications.

Company DescriptionProspect Airport Services has over five decades of experience in the airline industry. With over 8,000 motivated associates and cutting-edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top-quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.

Senior Cargo Agent
Working Hours: Work rotating shiftsincluding days, nights, weekends, and holidays
Working Location: ORD
FLSA: Non-Exempt, Full-Time (8 hours)
Hourly Pay: $21/hr

A major airline is now seeking a Senior Cargo Agent. The applicants have to be some experience in the Airline Cargo position.

Responsibilities:

Operate import and export airline cargo Prepare relevant cargo flight documents Handle cargo loading and cargo reservations Assist, monitor and supervise the flight and cargo handling. Interact with customers, other locations/branches and government agencies, and ground handling management and staff. Conduct procedural and informational briefing with the ground handling staff and supervise the office, warehouse, and ramp operation. Coordinate the local standard cargo operation procedures with the assigned handling agents and sub-tenants Perform all other duties assigned or delegated by managers
Qualifications
Minimum 2 years of experience in the Carog position International cargo handling experience also is a plus.
Must be flexible with work schedule and available on call 24/7 Must have a valid Driver's License to operate company vehicles Ability to work rotating shifts including days, overnights, weekends holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary


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Company DescriptionLet’s find your next job – together. Whether you’re looking for temporary work or a direct-hire job, Pro Staff will connect you to an opportunity that closely matches your interests and skills. Pro Staff is a proud member of Staffmark Group, an award-winning family of staffing brands with a national network of 450+ offices. We connect over 250,000 people to jobs each year, and we’re ready to put this expertise to work for you! Learn more at www.prostaff.com.

The lead cargo agent (office) will compile documents on import or export cargo shipments. Expedites shipment of cargo from warehouse and assist customers in tracking their shipments. Deals directly with customers either by telephone or in person.
Main accountabilities include:

+ Supervise employees assigned to work specific jobs at front counter or on airline accounts and assist with ongoing service performance.

+ Ensures that employees are fully trained on company policies and procedures including telephone, IT and accounting procedures, security processes and policies and operation of customer and in-house cargo systems.

+ Ensure that customers service issues are addressed, and corrective action taken to ensure quality of service.

+ Ensure proper recording and management of cargo for accounting purposes.

+ Oversee regulatory procedures are followed in relation to cargo shipments processed, and ensure effective communication with customer and warehouse for same.

+ Perform new employee introduction to work area, explain work rules, uniform policy, time clock processes, office-terminal procedures and provides overview of department operations.

+ Train employees on specifics or assigns employees to work with an experienced representative.

+ Manage employee rosters and time and attendance disciplines.

+ Other duties as assigned.

Qualifications and Experience:

+ One year college certificate or technical school, six months related experience or equivalent combination of education and experience.

+ Ability to lead a team of cargo agents.

+ Must have current driver's license with no violations over the past 5 years.

+ Familiarity with operational processes and ability to work within airline cargo systems.

+ Must be able to work different shifts as operational needs require.

+ Must be 18 years or older.

+ Must pass pre-employment background, Drug Screen and a physical.

+ Mus obtain Airport Badge and US Customs access.

Qualifications

Behaviors

Preferred

+ Dedicated: Devoted to a task or purpose with loyalty or integrity

+ Enthusiastic: Shows intense and eager enjoyment and interest

+ Team Player: Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)