Caribou Coffee overview

Caribou Coffee Company, Inc. owns and operates coffeehouses. The company operates in three segments: Retail, Commercial, and Franchise. The Retail segment offers premium coffee and espresso-based beverages, food, specialty teas, whole bean coffee, branded merchandise, and related products. The Commercial segment sells whole bean and ground coffee to grocery stores, mass merchandisers, club stores, office coffee and foodservice providers, hotels, entertainment venues, and on-line customers. This segment also sells blended coffees and licenses its Caribou Coffee brand to Keurig, Inc. for sale and use in its K-Cup single serve line of business. The Franchise segment franchises its brand to partners to operate Caribou Coffee branded coffeehouses in domestic and international markets, as well as sells Caribou Coffee branded products to partners for resale in these franchised locations. As of September 30, 2012, it had 610 coffeehouses, including 202 franchised locations, in 22 states, the District of Columbia, as well as in 10 international markets. Caribou Coffee Company, Inc. was founded in 1992 and is headquartered in Minneapolis, Minnesota. As of January 22, 2013, Caribou Coffee Company, Inc. was taken private.
Founded in 1992, Caribou Coffee is an established company that loves to hire graduates from University of Minnesota - Twin Cities, with 12.2% of its employees having attended University of Minnesota - Twin Cities. Caribou Coffee has established itself as a great place to work in Minnesota, and it is number 1 on Zippia's list of Best Companies to Work for in Alexandria, MN. The average employee at Caribou Coffee makes $33,932 per year. In comparison, some of its highest paying competitors, like Teavana, Movie Gallery, and Jamba Juice Company, pay $52,262, $38,620, and $36,478, respectively.
Based in Minnesota, Caribou Coffee is a key player in the hospitality industry with 3,912 employees.

The Organization’s Mission

A company that believes excellence is a product of hard work, and that life is too short for anything else.







Founded in



Alexandria, MN


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The team at Caribou Coffee

Caribou Coffee Reviews

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Reddit UserDecember 2012
Zippia Official LogoReddit UserDecember 2012

Past barista here! Loved working at the coffee shop I was at (locally owned), but pay wasn't great unfortunately. Ever have cappuccino making competitions when it's slow?

Haha no, we try to waste as little product as possible at our Caribou so we don't usually have opportunities to do stuff like that. Some people like making designs in the froth on lattes if we are serving people while it is slow.
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Reddit UserDecember 2012
Zippia Official LogoReddit UserDecember 2012

Would you say that all of the pastries/other foods are served to customers within their expiration dates? What happens to all of the uneaten stuff?

We try our best to make sure everything stays as fresh as possible by the time you eat it. I'd suggest requesting to warm up our breads/scones in the oven before eating them. If something expires we throw it out no matter what (or if it's night, some people will occasionally take it home to eat), we don't want to risk somebody getting sick.
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Reddit UserDecember 2012
Zippia Official LogoReddit UserDecember 2012

Do customers order using terminology from other cofee chains often?

The only terminology that I've heard commonly is when they use Starbucks cup sizes. Most people don't get angry over it, we know their sizes so we just change it to ours since we use Small/Medium/Large.
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Reddit UserDecember 2012
Zippia Official LogoReddit UserDecember 2012

What is your most annoying customer?

Just the other night a man came into the cafe, picked up a newspaper that was on a table and threw it across the cafe right while I was in the middle of cleaning the floors (It was about an hour before closing). He came up to order and when I was looking behind my back he took 3 of the free samples we had out and he stayed ~10 minutes after we closed after we asked him to leave multiple times. One of my coworkers said that when she worked in a drive through, one of the customers threw the drink right back at her and burned her right after they received it without tasting it or anything.
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Caribou Coffee Rankings

Caribou Coffee is ranked #31 on the Best Companies to Work For in Minnesota list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

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Caribou Coffee Salaries

How much does Caribou Coffee pay?
The national average salary for a Caribou Coffee employee in the United States is $33,932 per year. Employees in the top 10 percent can make over $51,000 per year, while employees at the bottom 10 percent earn less than $22,000 per year.
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Average Employee Earnings

Caribou Coffee Salaries By Job Title

While Caribou Coffee employees earn an average yearly salary of $33,932, different roles can command different wages. Some of the positions that earn high wages at Caribou Coffee include Team Leader, Store Manager, Barista, and Shift Supervisor. A typical Team Leader salary at Caribou Coffee is $56,736. Other roles at Caribou Coffee include Cashier and Crew Member. A Cashier at Caribou Coffee earns an average yearly salary of $22,248.

Caribou Coffee careers

On average, employees at Caribou Coffee stay with the company for 2.0 years. Employees most commonly join Caribou Coffee after leaving Starbucks. When they leave Caribou Coffee, they most frequently get their next job at Starbucks.

Average Length of Employment

Caribou Coffee

2.0 years
Peet's Coffee1.8 years
Top Employers Before Caribou Coffee
Starbucks19.7 %
Target10.5 %
Subway5.7 %
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Top Employers After Caribou Coffee
Starbucks21.6 %
Target7.1 %
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Caribou Coffee Financial Performance

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Caribou Coffee Competitors

Some of the competitors of Caribou Coffee are Teavana, Movie Gallery, and Jamba Juice Company. The wages at Teavana average higher than the other similar companies, where the median salary is $52,262 per year. The salaries at Movie Gallery average $38,620 per year, and the salaries at Jamba Juice Company come in at $36,478 per year.

Frequently Asked Questions about Caribou Coffee

When was Caribou Coffee founded?

Caribou Coffee was founded in 1992.

How many Employees does Caribou Coffee have?

Caribou Coffee has 3,912 employees.

What industry is Caribou Coffee in?

Caribou Coffee is in the retail industry.

What is Caribou Coffee's mission?

Caribou Coffee's mission statement is "A company that believes excellence is a product of hard work, and that life is too short for anything else."

What type of company is Caribou Coffee?

Caribou Coffee is a private company.

Who are Caribou Coffee's competitors?

Caribou Coffee competitors include Peet's Coffee, It's a Grind Coffee House, Jamba Juice Company, Coffee Beanery, Dunn Brothers Coffee, Movie Gallery, CINNABON BAKERIES, Paper Source, Country Fair, Cafe, Love's Travel Stops & Country Stores, Family Video, Aldi, Spinx, Sheetz, iParty, Cold Stone Creamery, Pilot Travel Centers, Teavana, Trader Joe's.

Where is Caribou Coffee's headquarters?

Caribou Coffee's headquarters is in Alexandria, MN.

What is Caribou Coffee's website?

You can find the Caribou Coffee website at

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You can find out what it is like to work at Caribou Coffee, also known as CARIBOU COFFEE, Caribou Coffee and Caribou Coffee Company Inc.

Zippia gives an in-depth look into the details of Caribou Coffee, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Caribou Coffee. The employee data is based on information from people who have self-reported their past or current employments at Caribou Coffee. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of Caribou Coffee and its employees or that of Zippia.