At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Account Liaison I position is responsible for obtaining the information required to begin Caris's testing, assist with the specimen acquisition process, and communicating with clients throughout the Caris testing process. This position is assigned to support accounts/ territories and is responsible for helping build relationships with field teams and clients. Considerable independent judgment is required to carry out assignments that have a significant impact on the client experience.
Job Responsibilities
Facilitates timely and accurately the resolution of 100 or more discrepancies per day.
Quality check new case set-up with a quality average of 95% of better.
As assigned by management, will be responsible for the service team distribution inbox, answer inbound calls and attach incoming docs to existing cases and the patient folder.
Assist other team members with work as needed to ensure full completion of daily caseloads.
Meets all deliverables and goals set by the department Vice President, Director and or supervisor.
Meets all regulatory agency requirements as they pertain to job function.
Maintains accurate and complete documentation in the client and patient records to continuously improve the customer service process and meet regulatory requirements.
Provides support to the ACT team and Caris Labs for rapid resolution of client issues.
Builds strong customer relationships through client focus, professional demeanor, reliability, and timely responsiveness.
Responds to client emails, calls or fax inquiries regarding clinical data, referral tests, analysis, and test ordering requirements.
Exercises problem-solving and analysis skills to rapidly solve specimen and case discrepancy issues.
Analyzes testing information submitted via Caris requisitions and resolves discrepancies.
Utilizes laboratory information system and customer relationship management software to enter, gather, and analyze data.
Provides proactive communication to clients related to case concerns or issues.
Evaluates client concerns, complaints, and trends to recommend changes to accommodate client needs.
Responsible for individual tasks and projects as defined by management.
Executes other activities as assigned by management.
Required Qualifications
High School diploma or equivalent required.
1-3 years of experience in a client services role where deductive reasoning is necessary and compelling evidence of related service skill sets is required.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Conditions of Employment: Individuals must successfully complete the pre-employment process, which includes criminal background check, drug screening, and reference verification.
Preferred Qualifications
1-3 years of experience working in a customer support environment preferred.
1-3 years Laboratory experience.
Bachelor's degree preferred.
1-3 years of experience in a physician office environment, hospital environment or other patient healthcare setting highly preferred.
Proficiency in healthcare and medical terminology required.
Knowledge of HIPAA provisions and importance of privacy of patient data.
Physical Demands
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires periodic travel and some evenings, weekends and/or holidays.
Potential for hybrid work schedule after 3 months of service and meet the eligibility requirements.
This reflects management's assignment of essential functions. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$49k-78k yearly est. Auto-Apply 34d ago
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Director - Diagnostic Quality Analytics & Reporting
Carislifesciences 4.4
Carislifesciences job in Tempe, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Director of Diagnostic Quality Analytics & Reporting will build and lead the data, analytics, and reporting backbone that powers Caris' end-to-end assay quality oversight. This role owns the strategy and execution for data curation, engineering, visualization, and advanced analytics to track, trend, and report daily quality signals-including wet lab bench metrics, sequencing yield, performance of controls and personnel, operator, environmental, and other key performance indicators of the Caris commercial assays. Partnering closely with Quality, Lab Operations/Management, and Executive Leadership, the Director will architect the dashboards, automated alerts, and narrative reporting that drive proactive decision-making, audit readiness, and continuous improvement across lab operations.
Job Responsibilities
Quality Data Platform & Pipelines
Design, implement, and maintain robust data ingestion, transformation, and presentation pipelines that unify assay QC/QM data from LIMS, instruments, environmental sensors, and production systems; ensure, auditability, and SLA-based reliability.
Define canonical data models and metrics dictionaries for assay performance, control behavior, environmental conditions, and process capability; implement versioned datasets with change management.
Establish automated data quality checks, schema validation, and anomaly detection to ensure trustworthy reporting.
Dashboards, Alerts & Reporting
Build and govern enterprise dashboards and self-service data marts that provide run-level to executive-level visibility (daily/real-time where appropriate) into assay health and trends.
Implement SPC charts, capability indices (Cp/Cpk), Pareto analyses, funnel plots, and trend lines to surface emerging issues and variation drivers.
Develop automated alerting/notifications (e.g., threshold or model-based) for abnormal conditions across instruments, operators, sites, and assays.
Produce concise weekly/monthly executive narratives and inspection-ready Quality reports with clear insights, actions, and ownership.
Analytics & Continuous Improvement
Regularly perform exploratory analysis, forecasting, and root-cause investigations; partner with Quality to translate findings into CAPA actions and verify effectiveness via measurable signal shifts.
Lead deep dives on failure modes (by assay step, instrument, reagent lot, operator, or environment) and quantify impact on yield, TAT, and patient-impact risk.
Collaborate with Lab Management to design experiments (e.g., A/B, DoE) for process improvements; quantify ROI and operational impact.
Leadership & Governance
Build and mentor a small, high-performing team.
Own the roadmap, backlog, and operating cadence for quality analytics; define OKRs, uptime/refresh SLAs, and stakeholder satisfaction metrics.
Champion a culture of data integrity, transparency, and continuous improvement.
Required Qualifications
Technical
MS/PhD in Data Science, Biostatistics, Computer Science, Biomedical Engineering, or related field (or BS with significant equivalent experience).
Strong data visualization (ggplot2 preferred, Seaborn, AltAir acceptable).
Experience in creating reports using Tableau (preferred) or PowerBI.
Proficient in extracting data from a variety of sources, including Linux file systems, AWS s3, MySQL databases, ad-hoc Excel spreadsheets and the ability to rapidly visualize desired content.
7+ years building production-grade analytics solutions in diagnostics, medical devices, pharmaceuticals, or high-throughput labs.
Expert Python (pandas, NumPy, SciPy), SQL, and data engineering fundamentals (ETL/ELT, APIs).
Proven expertise with enterprise dashboard packages (data modeling, DAX/LOD, governance, performance tuning, time-series analysis).
Hands-on experience with control charts/SPC, reliability/quality analytics, and statistical testing; familiarity with DoE preferred.
Experience integrating data from LIMS, instruments, and environmental monitoring systems; familiarity with GxP/CSV practices.
Working knowledge of CLIA/CAP, 21 CFR 820, ISO 13485, MDSAP, and IVDR requirements as they relate to data, metrics, and documentation.
Basic understanding of Next Generation Sequencing.
Leadership and Management
Team leadership experience directing the work of technical professionals and developing technical talent in others.
Direct management experience including significant people and project management with individual accountability to deliver large scale project results. Demonstrated track record of success.
Outstanding verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
A motivated, goal-orientated individual who can work effectively, both independently and as part of a team.
A professional outlook and attitude, with superior oral/written communication skills, including strong presentation skills.
Proven ability to manage time effectively, respond quickly to changing priorities, and adapt within a fast-paced environment.
Excellent problem-solving and analytical skills.
Strong knowledge of Microsoft Office Suite, specifically Word, Excel, PowerPoint.
Communication - Proficient verbal and written communication skills; willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and exceeding service and quality expectations.
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
May require occasional after-hours work to meet deadlines and ensure delivery of patient and enterprise data.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$87k-124k yearly est. Auto-Apply 36d ago
Specimen Processing Clerk (2nd Shift)
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Specimen Processing Clerk I is responsible for supporting the department with all clerical and ancillary duties in creating and accessioning clinical cases for patient output. While maintaining job functions, the Specimen Processing Clerk is to progress in their learning of the regulations (CLIA, CAP and NYS) which the laboratory functions. This position works under the direction of the Supervisor and follows standard laboratory procedures and policies.
Job Responsibilities
Open packages and video receipt of all incoming specimens for clinical processing.
Creates and manages patient cases including the setting up of new cases, updating current cases, entering of specimens in case, attaching relevant documents, Quality Control checking information for accuracy and other case management tasks.
Opens and closes specimen and case discrepancies to ensure accurate information and processing of specimens in a timely fashion.
Works cross-functionally with various departments including Customer Support, Molecular - Liquid Profiling, Compliance, Reporting, Patient Billing, PA's, Pharma Research Operations, and Biorepository.
Responsible for filing, tracking, retrieval, and accurate record keeping.
Maintains diagnostic viability of all specimens and ensures correct patient labeling of all materials. Routinely checks and verifies accuracy of all information in laboratory information system.
Records in laboratory logs all specimens prepared. Logs appropriate information into the laboratory information system.
Responsible for Quality Assurance (QA)/Quality Control (QC) for all cases, specimens and documentation.
Maintains Supply Inventory, including package receiving and supply chain requests, and submitting orders to Purchasing department, in accordance with established policies and procedures.
Assists as needed to perform other related duties and special projects to support the laboratory as required.
Accepts other duties as assigned.
Required Qualifications
High School diploma or equivalent required.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Preferred Qualifications
One to three years of experience in general laboratory operations preferred.
Physical Demands
Will work at a computer some of the time as well as need to keep inventory and ordering records requiring the use of copiers, fax machines, and PDF scanners.
Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test.
Manual dexterity to use common laboratory equipment and perform sterile techniques as required.
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
May have exposure to high noise levels in the data center, fumes and bio-hazardous material in the lab environment. Exposure to formaldehyde, xylene, DAB and alcohol which emit fumes. The formaldehyde, xylene, and DAB are carcinogenic.
Required to handle blood-borne pathogens and general laboratory reagents.
May have exposure to extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment.
Other
This position may require evenings, weekends and/or Holidays.
Required Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$26k-34k yearly est. Auto-Apply 15d ago
Technical Support Specialist III - Executive Support
Caris Life Sciences 4.4
Caris Life Sciences job in Tempe, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Executive Tech Support Specialist in this role will exhibit advanced skills in troubleshooting complex issues and exceptional interpersonal and customer service abilities. Additionally, they must possess strong and concise communication capabilities, enabling them to explain technical issues clearly and simply to individuals with limited technical knowledge. This role combines high-level technical skills with excellent communication abilities to deliver a streamlined white glove experience by maintaining a forward-thinking proactive approach and taking full ownership to resolve issues comprehensively with a focus of service excellence preventing any further occurrences.
Job Responsibilities
Provide best-in-class IT Support onsite and remote to Executives and VIP personnel with exceptional customer service and support keeping communications fluid throughout the support engagement.
Independently drive complex issues through to resolution while looking for proactive methods to prevent any future occurring event.
Coordinate the design, documentation, deployment, and support for a wide range of technologies used by the executive team.
Make recommendations for new and upgraded technologies that would increase efficiency and/or effectiveness of the executive team.
Ability to anticipate potential technical issues and proactively address them before they impact executives' workflow.
Proactively explain technical issues to executives, sometimes with limited technical knowledge, while maintaining a professional demeanor.
Act as the liaison between various support and engineering teams and executive office to lead problems to resolution.
Assist in building and maintaining support runbooks as it would relate to the executive support model.
Identify critical issues requiring immediate attention and effectively raise awareness to escalate to appropriate teams.
Maintain awareness of events occurring in the executive office that may require raising awareness to leaders for the coordination of additional support or technology.
Collaborate with cross functional teams to troubleshoot complex issues that are impacting executives' workflow.
Continuous engagement fostering open lines of communication with strong relationship building to provide seamless support experience.
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles.
Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow.
Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations.
Perform device imaging, deployment, device migration support, recovery and supports device hardening efforts.
Responsible for inventory accuracy and lifecycle tracking when deploying & recovering assets.
Executes MDM enrollment and provisioning of end user assets.
Responsible for reclamation and secure sanitization of devices sent for disposal.
Provides technical support during refresh and replacement such as but not limited to drive mapping, software licensing transfers and print driver installations.
Performs other related duties as required and assigned in supporting business operations, projects and continuous improvement objectives.
Required Qualifications
Minimum of 7 years end user support, supporting all levels of the organization and 2+ years with a focus of Executive/VIP level support.
Ability to provide hands-on-white-glove support during changes and upgrades throughout the organization with a proactive approach.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent reasoning, problem solving, and decision-making skills.
Strong analytical and problem-solving skills with a superior understanding of computer hardware and software systems.
Excellent time management skills.
Maintain a high level of professionalism, credibility, and patience with users at all levels of the business.
Experience handling sensitive executive data while maintaining strict confidentiality.
Ability to prioritize workload to focus on highest priority.
Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day.
Working knowledgeable in Agile methodologies and ITIL Framework
Ability to diagnose network connectivity from user device and/or jack ID or data port.
Ability to remotely image a desktop computer using Intune.
Experience with O365 applications as well as Azure, Intune, Autopilot and JAMF.
Preferred Qualifications
Experience working in a healthcare or life sciences environment.
Experience working in a fast-paced environment support 1800+ end users
Working knowledge of ServiceNow and Okta Identity platform.
Bachelor's degree in computer science or related technology is preferred.
Experience with conference room A/V technologies.
ITIL V3 or V4 experience
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires on call rotation, periodic travel, some evenings, weekends and/or holidays and other duties as assigned.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$38k-70k yearly est. 22d ago
Account Executive II - Phoenix, AZ
Foundation Medicine 4.8
Phoenix, AZ job
About the Job
The Account Executive II (AE II) is a field-based role with direct customer engagement on the Sales team within Foundation Medicine's Commercial operation. The position is responsible for driving sales volume for Foundation Medicine's suite of products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in a designated geography.
Key Responsibilities
Meet and exceed quarterly and annual sales quotas/objectives for Foundation Medicine's product portfolio.
Create and execute business and account plans to meet and exceed volume objectives, focusing on sales growth, new accounts and customer acquisition and existing customer retainment.
Successfully navigate customers at the account level to understand processes and identify key stakeholders for effective selling engagement.
Effectively engage with key account stakeholders in current and new accounts (e.g., c-suite).
Pull through National Account initiatives and other customer segment strategies (e.g., Academic Medical Centers, pathology pathways/protocols, Federal Account initiatives).
Identify trends through analytics, regular data reviews and non-traditional, less obvious data sources; leverage to drive sales, enhance customer experience, and plan for long-term opportunities.
Assess information relevant to sales, identify key issues, and develop solutions through sales environment adjustments.
Continually leverage an up-to-date, expert level of product and market knowledge to inform all parts of responsibilities, territory strategy, and sales decisions.
Educate and pull through reimbursement and billing services at local level.
Interact with key stakeholders using skill and political savvy: including c- suite, oncologists, pathologists, urologists, admin etc., National Accounts.
Conduct thorough customer analysis by identifying key pieces of information and using available tools to identify potential new business opportunities (Salesforce.com, Power BI, Definitive Healthcare, Hospital Compare, etc.).
Recognize Foundation Medicine-wide opportunities with customers and identify the right products and services mix that will best meet customer needs and provide opportunities for long-term growth.
Build and maintain positive relationships with key day-to-day customer contacts.
Develop clear, concise, and compelling communication plans and customize messages to meet audience needs.
Develop effective sales presentations, respond to difficult questions and overcome customer objections utilizing contingency plans.
Create clear and concise presentations addressing complex issues; takes action to evaluate whether key messages were received and understood.
Negotiate with customers to achieve buy-in and alignment with account plans.
Negotiate alignment between Foundation Medicine and customers to meet account objectives.
Develop new or unique approaches to address and effectively prioritize new business opportunities and develop action plans to pursue accounts.
Develop effective sales strategy based on understanding of goals, objectives, and motivations of key customer decision makers.
Recommend products and services mix that reflects thorough understanding of customer priorities and objectives and grow Foundation Medicine's business.
Monitor and adhere to timelines for plan, adjust based on changing customer or business needs.
Apply business knowledge to make sound decisions, including managing budgets, analyzing financial data, and developing sales plans.
Integrate strong knowledge of brand strategy, trends, and performance information into customer plans.
Integrate relevant competitor information into account plans and presentations.
Utilize the appropriate internal or external data source(s) to identify underlying trends in account data needed to address a specific opportunity or issue.
Conduct comprehensive analysis of Foundation Medicine's, customer, and competition strengths, weaknesses, opportunities, and threats (SWOT).
Use data analysis results from multiple sources to develop and/or adjust account plans and fact-based sales presentations
Travel within assigned territory (per performance standard) and to company meetings (bi-annually). Commitment to travel up to 90% of the time.
Other duties as assigned.
Qualifications:
Basic Qualifications:
Bachelor's Degree or equivalent experience
6+ years of direct selling diagnostics or life science focusing on the hospital and physician office lab market or equivalent years working in a Complex clinical setting working with physicians and patients
History of proven results and successful performance, including achievement of sales plan
Lives within 50 miles of defined workload center of territory / accounts
Commitment to travel within defined territory
Preferred Qualifications:
8+ years of direct selling experience in diagnostics or life sciences focusing on the hospital and physician lab market
Oncology and/or molecular diagnostic experience
Accurate forecasting capabilities throughout the sales cycle
CRM proficiency: Salesforce.com beneficial
Proficient with MS Office (e.g., Word, Excel, and PowerPoint)
Familiarity with different sales techniques and pipeline management
Demonstrated track record of success selling oncology-based tests or products to medical oncology, urology, and/or pathology
Demonstrated track record of success with customers within the defined territory
Demonstrated attention to detail and strong organizational skills
Demonstrated experience handling multiple tasks at once
Ability to:
access priorities and mobilize a strategic plan
work independently as well as collaborate with peers in a fast-paced and cross-functional team environment
work well under pressure while maintaining a professional demeanor
adapt to changing procedures, policies, and work environment
Exceptional communication and consultative skills to employ solutions-based selling
Excellent listening, verbal and written communication skills
Strong negotiation skills
Understanding of HIPAA and importance of privacy of patient data
Commitment to Foundation Medicine's values: Integrity, Courage, Passion
The expected salary range for this position based on the primary location of Remote is $133,920 - $175,700 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.
#LI-Remote
$46k-67k yearly est. Auto-Apply 23d ago
Facilities Compliance Lead
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Facilities Compliance Lead oversees the processes, documentation, training, and Commissioning, Qualification, and Validation (CQV) activities for Facilities, Utilities, and Equipment (FUE) within a life sciences environment. This includes office spaces, laboratories, GMP manufacturing areas, and research facilities. The role integrates clear, well-defined processes with effective training methods to ensure regulatory compliance, operational readiness, and alignment with organizational goals across all regulated and non-regulated Facilities programs.
Job Responsibilities
Compliance Program Management:
Develop and manage a portfolio of CQV focused Facilities, Utilities, Equipment (FUE) compliance projects that support lifecycle management and strategic organizational initiatives.
Align CQV and FUE lifecycle compliance objectives with corporate priorities, operational needs, and scientific workflows.
Establish governance frameworks, reporting structures, and risk-based validation strategies to ensure effective oversight of CQV and FUE programs.
Define and maintain standards for developing, executing, and controlling CQV and FUE lifecycle documentation, including specifications, protocols, reports, and change controls.
Monitor CQV and FUE program performance metrics and ensure all facilities personnel maintain a strong understanding of regulatory expectations throughout the asset and process lifecycle.
Project Management:
Plan and execute CQV driven Facilities, Utilities, and Equipment (FUE) lifecycle projects from concept and design through commissioning, qualification, validation, and final completion.
Collaborate with technical SMEs and cross-functional stakeholders to ensure lifecycle deliverables meet both technical requirements and CQV/regulatory compliance expectations.
Manage project budgets, schedules, communications, financial reporting, and vendor contracts to support successful delivery of FUE CQV activities across the asset and process lifecycle.
Regulatory and Compliance Oversight:
Ensure adherence to FDA, GMP, ISO, OSHA, CAP, CLIA and other applicable regulatory standards across all Facilities, Utilities, and Equipment (FUE) lifecycle activities.
Develop and maintain documentation, SOPs, and training materials to ensure alignment with regulatory expectations and consistent employee adherence.
Ensure all CQV and FUE compliance efforts are fully aligned with the Caris Quality Management System (QMS), including required protocols and documentation controls.
Provide ongoing updates and training in response to changes in processes, protocols, and regulations to maintain continual compliance and operational readiness.
Serve as the subject matter expert (SME) for internal and external audits, supporting audit preparation, execution, responses, and remediation for all FUE CQV-related areas.
Stakeholder Engagement:
Serve as the primary liaison between Facilities, Utilities, and Equipment (FUE) teams, research groups, executive leadership, Quality, and external contractors for all CQV and compliance-related activities.
Clearly and succinctly communicate new initiatives, lifecycle processes, and program impacts to ensure stakeholders at all levels remain engaged, informed, and aligned.
Provide transparent and timely communication regarding program status, risks, issues, and key milestones to support effective decision-making and oversight.
Conduct meetings and presentations with clarity and confidence, ensuring effective communication of information to diverse audiences.
Risk and Quality Management:
Perform comprehensive risk identification, analysis, and mitigation across the CQV/FUE program portfolio, applying a structured risk-based approach to prioritize activities, allocate resources, and ensure compliant lifecycle outcomes.
Ensure quality standards, commissioning/qualification requirements, and validation expectations are met for all facilities by integrating risk assessments into planning, design, execution, and change control processes.
Conduct ongoing, risk-focused audits of processes, documentation, and lifecycle deliverables to confirm continued compliance, identify gaps, and drive timely corrective and preventive actions (CAPA).
Required Qualifications
Bachelor's degree in Business, Engineering, Science, or a related discipline.
7+ years of experience in quality, CQV, and/or compliance program management within life sciences, pharmaceutical, or biotechnology environments, including direct engagement with external auditors.
Strong knowledge of GMP, laboratory operations, and regulated Facilities, Utilities, and Equipment (FUE) requirements.
Solid understanding of compliance expectations across the full facility and equipment lifecycle, including documentation, qualification, validation, and change control.
High proficiency in process mapping and workflow optimization.
Excellent leadership, communication, collaboration, and strategic planning abilities.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Preferred Qualifications
Master's degree in Business, Engineering, Science, or a related discipline.
Six Sigma training and Green Belt Certification
Physical Demands
Ability to function in dynamic job site environments that may include climbing, lifting, and variable footing situations.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires periodic travel and some evenings, weekends and/or holidays.
Job may require after-hours response to emergency issues.
Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
At times may be required to work weekends/holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$50k-99k yearly est. Auto-Apply 11d ago
Laboratory Operations Specialist
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Laboratory Operations Specialist I is responsible for facilitating the movement of patient samples through the overall laboratory testing process. They support the laboratory with all clerical and ancillary duties including activating cases and printing slides for microtomy, labeling and triaging slides to the Molecular and Immunohistochemistry (IHC) departments for testing, compiling and preparing complete cases for distribution to the Pathology department, and filing stained and unstained slides for long-term storage. Additionally, the Laboratory Operations Specialist is responsible for operating, maintaining, and troubleshooting laboratory equipment including automated H&E and NFR stainers, Whole Slide Scanners, slide printers, label printers, and basic office equipment. This position works under the direction of the Laboratory Operations Supervisor and follows standard laboratory procedures and policies.
Job Responsibilities
Perform Video Receipt of incoming specimens - opening packages and organizing specimens and associated documents for clinical processing.
Activate cases, print slides for microtomy, and order H&E tests.
Transport cases between departments as needed (departments include Accessioning, IHC, PA, Laboratory Operations, Molecular, and Pathologists).
File cases in proper accession number and/or activation date order at various staging areas throughout the laboratory.
Label slides based on ordered tests and triage slides to the Molecular and IHC departments for testing.
Match stained H&Es with their corresponding IHCs, NFRs, and unstained slides, verify sample labeling, and distribute materials to the IHC and Pathology departments.
File glass slides in proper accession number order after IHC/ISH interpretation by a Pathologist.
Retrieve slides from storage for clinical and/or research testing.
Monitor the department email inbox and address inquiries in a timely manner.
Thoroughly document case activities within the Laboratory Information System (LIS) and SharePoint database when necessary.
Operate, maintain, and troubleshoot laboratory equipment including automated H&E and NFR stainers, Whole Slide Scanners, slide printers, label printers, and basic office equipment.
Properly and safely dispose of hazardous waste.
Work cross-functionally with various departments including IHC, Lab Operations, Accessioning, PAs, and Pathologists.
Routinely ensure quality by confirming sample labeling and documentation match the Laboratory Information System (LIS) at all workstations.
Assist as needed to perform other related duties and special projects to support the laboratory as required.
Accepts other duties as assigned.
Required Qualifications
High School diploma or equivalent.
Preferred Qualifications
Previous medical field or laboratory experience.
Physical Demands
Will work at a computer some of the time and use office equipment such as copiers, fax machines, and PDF scanners.
Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test.
Manual dexterity to use common laboratory equipment and perform sterile techniques as required.
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
May have exposure to high noise levels in the data center, fumes and bio-hazardous material in the lab environment. Exposure to formaldehyde, xylene, DAB and alcohol which emit fumes. The formaldehyde, xylene, and DAB are carcinogenic.
May be required to handle blood-borne pathogens and general laboratory reagents.
May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material/chemicals including formalin in the lab environment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position may require some evenings, weekends and/or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$39k-61k yearly est. Auto-Apply 5d ago
Equipment Engineering Technician
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Equipment Engineering Technician installs, maintains, and repairs equipment, performs routine checks, and troubleshoots technical issues to ensure optimal performance and safety. This position is also responsible for assisting in company-wide compliance to all applicable regulatory requirements and assisting with the day-to-day operations of the laboratory's equipment calibration and maintenance program.
Job Responsibilities
Maintain compliance to all applicable regulatory requirements (CLIA, NYS, CAP, ISO, FDA, IVDD, etc.) with regards to laboratory instrumentation calibration and maintenance.
Collaborate with cross-functional teams to achieve defined business objectives.
Manage company records in accordance with regulatory requirements and company policies.
Coordinate with approved vendors and laboratory staff to coordinate equipment calibrations, preventative maintenance, and repairs.
Perform equipment repairs, calibrations, and preventative maintenance, as required.
Use problem solving skills to identify, solve problems, or improve processes.
Author, review, revise, and implement standard operating procedures (SOPs) for the QMS.
Participate in internal and external audits with tasks such as audit preparation, answering questions, and providing documentation to auditors.
Train new hires/other team members on analyst job functions.
Manage equipment projects such as SOP revisions, implementation of new processes, and management of the pipette program.
Required Qualifications
Three years of experience working in a regulated environment (CAP, CLIA, NYS, FDA, ISO, etc.) or Bachelor's degree in a biological science, engineering, or similar field.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Preferred Qualifications
Bachelor's degree and three years of experience working in a quality role within regulated laboratory environment.
A certification by the American Society for Quality (ASQ) or equivalent.
Previous experience in a laboratory (next generation sequencing or related field) or quality assurance role is preferred.
Physical Demands
Employee may be required to lift routine office supplies and/or laboratory equipment.
Employee must be able to use standard office equipment.
While the majority of work is performed in a desk/office environment, employee may be required to spend time in the laboratory and may have exposure to high noise levels, fumes, and biohazardous materials.
Employee must have ability to sit for extended periods of time
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires periodic travel and some evenings, weekends, and/or holidays
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$53k-75k yearly est. Auto-Apply 40d ago
Principal Scientist, Biomarker & Drug Intelligence
Carislifesciences 4.4
Carislifesciences job in Tempe, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Principal Curation Scientist, Biomarker & Drug Intelligence, will serve as a pivotal member of the biomarker and drug intelligence team supporting the Caris Molecular Intelligence (CMI) knowledge base. This role involves working closely with the Vice President of the Biomarker & Drug Intelligence team and collaboratively across internal and cross-functional departments to update and maintain Caris precision-oncology products and services, including the Oncology Precision Medicine report which guides biomarker-driven treatment options for clinical use.
Job Responsibilities
Lead strategic programs that continuously scan scientific, clinical-trial, and regulatory pipelines to surface high-impact biomarkers and drug candidates for precision-oncology products and services.
Architect and govern enterprise-wide knowledge-management frameworks, setting best-practice standards for cataloging, harmonizing, and integrating multi-omic literature so downstream reporting and analytics remain current.
Serve as a scientific spokesperson for designing and delivering high impact presentations and briefings that shape internal product strategy.
Support the quality-management system for medical reporting, authoring and approving SOPs, monitoring key quality indicators, and partnering with Regulatory Affairs to ensure compliance.
Support the vision and methodology for user-acceptance testing (UAT), by defining test architectures, success criteria, and automation roadmaps that guarantee scalable, fault-tolerant clinical-report updates.
Direct cross-functional validation initiatives, unifying data scientists, software engineers, pathologists, and medical directors to stress-test releases and ensure every deliverable meets clinical, operational, and user-experience benchmarks.
Champion organizational learning and external engagement, by mentoring scientists across disciplines, spearheading tumor-board and training curricula, and representing the company in consortia, standards bodies, and key scientific forums.
Required Qualifications
Ph.D., M.D./Ph.D., or Pharm.D. in a Biological Science related to Cancer Biology or Pharmaceutical Sciences.
Minimum of seven years of industry experience in Biopharma, Biotechnology, or a related sector.
The position requires the individual to live within the Phoenix, Arizona metropolitan area.
Proven experience in curating literature using public databases, tools, and resources.
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint), reference management tools (Endnote), virtual meeting platforms and information mapping/visualization software (e.g., MindManager).
Preferred Qualifications
More than ten years of experience in the biotechnology and/or pharmaceutical industries is preferred.
Strong foundation in Cancer Biology, Molecular and Cellular Biology, Genetics, or a related field relevant to precision medicine in oncology.
Familiarity with precision medicine concepts and analytical platforms used to generate proteomic and genomic data for guiding patient therapy.
Exceptional communication and presentation skills, with the ability to synthesize complex scientific information into clear, actionable insights for diverse audiences.
Demonstrated ability to effectively communicate, coordinate, and build strong relationships across diverse teams and departments to achieve shared goals and alignment throughout projects.
Able to analyze complex information, weigh alternatives, and make timely decisions under pressure while considering both short-term impacts and long-term goals.
Dedication to achieving high standards of excellence, contributing to the mission of improving patient outcomes in oncology.
Experience interpreting clinical data in a clear, accurate, and tailored manner to address the needs of diverse stakeholders including but not limited to healthcare professionals, various cross-functional teams, executive leadership and regulatory bodies.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
Periodic travel may be required.
This position requires periodic travel and some evenings, weekends and/or holidays.
Job may require after-hours response to emergency issues.
Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
At times may be required to work weekends/holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$89k-138k yearly est. Auto-Apply 60d+ ago
Laboratory Aide (Part-Time)
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Laboratory Aide is responsible for supporting the department with all clerical and ancillary duties in opening and handling clinical cases for patient output. The Laboratory Aide works cross-functionally and supports the following departments: Accessioning and Block Returns. The Laboratory Aide primary functions include: perform video receipt of incoming specimens (i.e. opening of packages containing patient samples and paperwork), package send-outs, flat slides for Accessioning to process, retrieve cases for Accessioning to activate, transport cases between departments, and perform various audit related tasks (audits trash, biohazard bins, shred bins, etc.). While maintaining job functions, the Laboratory Aide is to progress in their learning of the regulations (CLIA, CAP and NYS) in which the laboratory functions. This position works under the direction of the Supervisor and follows standard laboratory procedures and policies.
Job Responsibilities
Perform Video Receipt of incoming specimens - opening packages and organizing specimens and associated documents for clinical processing.
Responsible for packaging send-outs for Block Returns and documents every specimen shipped out via the video receipt detail camera.
Ensure proper audit and disposal of biohazardous material.
Responsible for disposal of trash in accessioning after verifying trash does not contain any patient sample or information.
Transport cases between departments as needed (departments include Lab Operations, IHC, and PA's).
Responsible for flatting out slides for Accessioning to process in a specific chronological order which will require careful handling and strong attention to detail.
File cases in proper activation date order at various staging areas throughout the laboratory.
Work cross-functionally with various departments including Accessioning and Block Returns.
Maintains diagnostic viability of all specimens.
Thoroughly document case activities within the Laboratory Information System (LIS) and SharePoint database when necessary.
Responsible for following defined protocols.
Responsible for identifying and utilizing resources to overcome challenges. Resources include documentation (SOPs, Job Aids, etc.) and human resources (peers, trainers, and leaders).
Assists as needed to perform other related duties and special projects to support the laboratory as required.
Accepts other duties as assigned.
Required Qualifications
High School diploma or equivalent.
Years of experience (0-1 years).
Able to work Tuesday-Friday 9am-1pm and Saturdays 11am-3pm.
Preferred Qualifications
Previous medical field or laboratory experience preferred.
Completion of college level courses in a scientific discipline preferred.
Physical Demands
Will be standing most of the time performing package opening and trash QC. Must possess ability to sit and/or stand for long periods of time.
Will use office equipment such as copiers and video receipt cameras.
Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test.
Manual dexterity to use common laboratory equipment and perform sterile techniques as required.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
May have exposure to high noise levels in the data center, fumes and bio-hazardous material in the lab environment. Exposure to formaldehyde, xylene, DAB and alcohol which emit fumes. The formaldehyde, xylene, and DAB are carcinogenic.
May be required to handle blood-borne pathogens and general laboratory reagents.
May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material/chemicals including formalin in the lab environment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position may require periodic travel and some evenings, weekends and/or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Facilities Technician is responsible for performing routine building maintenance tasks. Performance of building maintenance tasks in one or more fields (e.g. carpentry, electrical, heating, ventilation, and air conditioning (HVAC), plumbing, etc.). Performs general cleaning and other tasks as assigned.
Job Responsibilities
Assist with patch and paint of offices and Lab interior walls as assigned.
Assist with maintaining and monitoring all facilities equipment and amenities.
Assist with repair and maintaining onsite plumbing.
Oversees and manages the sites regulated Pest Control Program.
Change of all filters for HVAC as required.
Furniture moves, including office and employee relocations.
Coordinate and manage facilities' vendors.
Change light bulbs, interior and exterior, as assigned.
Set up all offices and conference rooms as assigned.
Inspect and maintain outside property,
Assist with all company events as assigned.
Oversee Janitor Service with daily trash removal, restocking, cleaning restrooms, sweeping, mopping, vacuuming, cleaning exterior entryway, etc.
Performs other work-related duties as assigned.
Required Qualifications
High school diploma or GED
Valid driver's license
2 years of building facilities experience.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Preferred Qualifications
Experience with HVAC equipment.
Carpentry skills.
Experience working in a highly regulated environment.
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemical including formalin in the lab environment.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
Job may require after-hours response to emergency issues.
Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
At times may be required to work weekends/holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$33k-45k yearly est. Auto-Apply 41d ago
Receiving Coordinator and Courier
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Receiving Coordinator and Courier is responsible for receiving deliveries, processing receipts in the ERP system, stocking materials in appropriate storage areas based on temperature requirements, placing materials in quarantine, forwarding samples to labs, releasing inventory, facilitating material transfers, and replenishing material points of use in laboratory and R&D facilities. Duties will also include driving a company vehicle, loading, unloading, and delivering specimen samples, inventory materials, and equipment to receiving, laboratory, and other authorized personnel in a safe, courteous, and timely manner.
Job Responsibilities
Receive, verify, inspect, and sign for deliveries.
Utilize material handling equipment - carts, pallet jack, and/or forklift to safely transport materials.
Use ERP system to review purchase order (PO) and process receipt accordingly.
Use eQMS (electronic Quality Management System) to review and print material specification forms.
Verify that inventory items are delivered and received per specification and acceptance criteria.
Document receipt on packing slips and material specification forms, following Caris Good Documentation Practices (GDP).
Place inventory materials requiring quarantine in designated area and store based on appropriate temperature requirements.
Create and apply inventory identification and material status labels to materials.
Send samples of materials requiring testing to quality control (QC) group.
Compare certificate of analysis (CoA) or conformance (CoC) info to acceptance criteria listed on material specification forms to verify match and passing results.
Use database to record materials requiring testing and material certification verification.
Release inventory materials and move to in-use inventory upon QC pass/QA approval.
Pull and transfer inventory materials from central stores warehouse to stock rooms located at laboratory facilities.
Complete material transfer form and shipping paperwork accurately per established SOP.
Handlle and transport the following types of materials and freight:
Biological specimens (infectious substance, category B - UN 3373)
Hazardous substances (e.g., Dry ice, chemicals)
Temperature controlled items (e.g., refrigerated, frozen)
Inventory materials, equipment, and non-inventory supply
Visually inspect all materials and equipment before loading and report damage to shipper and/or Logistics Supervisor.
Follow appropriate safety procedures for transporting hazardous and non-hazardous materials.
Wear appropriate personal protective equipment (PPE) when handling chemicals and hazardous materials.
Secure transported materials to prevent damage by loading/stacking correctly and using load straps.
Handle shipping/transfer paperwork, maintain chain of custody (when applicable), and fill out paperwork correctly per Caris Standard Operating Procedures and Good Documentation Practices (GDP).
Establish and maintain effective communication and relations with internal and external customers.
Operate with a sense of urgency; understanding that the Courier position plays a vital role supporting lab operations and other departments at Caris (internal customer), ensuring that materials and equipment are delivered in a safe, courteous, and timely manner.
Deliver packages to specific suites, rooms, and storage areas when requested and/or directed by supervisor and manager.
Receive transfers and put away materials in appropriate storage areas in stock rooms based on temperature requirements.
Perform system transactions to reflect movement of materials and to keep accurate inventory.
Pick up and deliver mail between buildings.
Safely operate company vehicles, including material handling equipment (MHE).
Check motorized vehicles to ensure that mechanical, safety, and emergency equipment is in good working order. Report vehicle and equipment issues to the Logistics Supervisor or Manager.
Report vehicle defects, accidents, traffic violations, or damages to company vehicles promptly to Logistics Supervisor or Manager, and Safety Team.
Adhere to Department of Transportation (DOT) and Occupational Safety Health Administration (OSHA) regulatory requirements while performing courier role and responsibilities.
Carry an Emergency Response Guidebook (ERG) while driving company vehicles and know how to use.
Follow Caris Safe Driving Policy and associated company rules and requirements while performing courier job duties.
Keep interior and exterior of truck clean and organized.
Ensure spill kit is carried in company vehicle and inspected monthly.
Follow all safe work practices, policies, and processes. Comply with all safety and health regulations.
Complete a pre and post trip inspection of company vehicle and communicating any need for repairs to the Logistics Supervisor or Manager.
Perform daily/weekly cleaning tasks and maintain cleaning log.
Adhere to good manufacturing practices (GMP).
Maintain organized workstations and warehouse by applying 5S concepts.
Follow established SOP's, work instructions/job-aides, and best practices related to receiving, inventory control, replenishment process, material transfer, courier, and logistics processes.
Complete all training as assigned and being able to demonstrate competency.
Carry out tasks as assigned by the supervisor and /or manager.
Required Qualifications
High school diploma or equivalent.
6 - 12 months of experience in medical, materials management, warehousing, shipping, receiving or related fields.
6 - 12 months of courier delivery experience.
Valid driver's license.
Clean driving record. MVR pulled and reviewed annually.
Basic computer skills. Experience using email and creating/replying to messages in a professional and timely manner.
Good communication skills.
Must be able to work well independently and in the context of team environments.
Preferred Qualifications
1+ year of experience in medical, materials management, warehousing, shipping, receiving or related fields.
1+ year of courier delivery service experience in a manufacturing and/or distribution environment.
Knowledge of inventory management processes related to receiving, quarantine, material release, transfer, and forward replenishment.
Experience using ERP/WMS to receive PO's and perform various inventory transactions.
Parcel shipping experience - packing shipments, creating shipping labels, and scheduling pickups.
Ability and willingness to train new and existing employees on safe material handling, loading, unloading, driving and delivery practices.
Transportation medical card.
Experience transporting materials in a regulated GMP/FDA regulated or diagnostic testing/ pharmaceutical (CAP/CLIA) organization and environment.
Attention to detail and ability to catch discrepancies.
Self-motivated with good communication and interpersonal skills.
PC experience - data entry and communicating via email.
Works well in a team environment.
Ability to read and follow SOP's, process flowcharts, and work instructions/job-aides.
Safe driving skills, basic knowledge of DOT regulations, and traffic laws
Self-motivated with excellent communication and interpersonal skills.
Experience operating material handling equipment (e.g., pallet jack, walkie/stacker, forklift).
Physical Demands
Visual acuity and analytical skill to distinguish fine detail.
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 50 pounds.
May be exposed to blood-borne pathogens, extreme temperatures, high noise levels, fumes, and bio-hazardous material/chemicals.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this position.
Other
This position will require working occasional evenings, weekends and/or holidays.
Annual motor vehicle record checks for courier drivers will be conducted.
Adherence to Caris drug test policy, code of conduct, applicable regulatory requirements, and law.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$29k-37k yearly est. Auto-Apply 60d+ ago
IT Asset Technical Coordinator
Caris Life Sciences 4.4
Caris Life Sciences job in Phoenix, AZ
**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
**Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.**
**Position Summary**
The IT Asset Technical Coordinator maintains the daily lifecycle of company-issued technology, including tracking, inventory, deployment, reclamation, and secure disposal. You'll maintain accurate asset records, ensure license compliance, and support productivity for both onsite and remote users. Responsibilities include coordinating hardware and software inventories and procurement needs with senior ITAM staff, suggesting requirement changes, and processing secure asset disposition tasks. As part of the ITAM team, this role acts as a liaison providing functional and operational logistics between IT Specialists, the ITAM team, and business units to optimize asset usage and availability, performance monitoring and inventory management.
**Job Responsibilities**
+ Maintain and update comprehensive inventory of all IT assets, including computers, servers, network devices, software licenses, peripherals, and mobile devices.
+ Coordinate the procurement, deployment, transfer, and retirement of IT assets, following established procedures and best practices.
+ Conduct regular audits of asset inventory to ensure accuracy and compliance with audit and compliance requirements.
+ Monitor asset utilization to identify underused or obsolete equipment, recommending appropriate actions for optimization or disposal.
+ Work closely with IT support teams to facilitate asset installations, upgrades, repairs, and replacements.
+ Develop and maintain asset management documentation, including standard operating procedures, user guides, and compliance reports.
+ Support software license management and ensure compliance with vendor agreements and legal requirements.
+ Respond to asset-related inquiries and provide technical guidance as needed.
+ Assist in planning and executing IT asset refresh projects and technology rollouts.
+ Provide hands-on technical assistance for IT projects, including but not limited to setup for equipment such as trade shows, conferences and office moves.
+ Participate in technology road mapping and UAT for new or changes in the technology offerings.
+ Maintain standard software catalogs, coordinating with Information Security for approved applications.
+ Receive, stage, and kit equipment; organize stockroom locations; handle RMAs and depot repairs.
+ Prepare and ship equipment to other Caris office locations as needed with appropriate documentation and tracking coordinating with site recipients for receipt.
+ Perform secure data sanitization and assist with e waste secure disposal through approved recycle vendors obtaining certificates of destruction that meet necessary regulatory and compliance requirements.
+ Support and provide necessary documentation for internal/external audits and IT controls monitoring.
+ Assist with the fulfillment of asset requests and break/fix tickets within SLAs; partnering with Technical Specialists and cross-functional team members.
+ Publish weekly/monthly dashboards on inventory accuracy, fulfillment times, license usage, refresh status, and ongoing spending bringing visibility to any changes in trends for budgeting considerations.
**Required Qualifications**
+ High School diploma or associate degree combined with 4+ years' relevant experience managing hardware and software fulfillment, tracking and inventory.
+ 2+ years of experience in IT asset management, inventory control, technical coordination or Technical Specialist role.
+ Strong understanding of IT hardware and software concepts, asset lifecycle management, and industry best practices.
+ Proficiency with asset management systems, stockroom efficiency for streamlined fulfillment and maintaining IT asset audit and compliant controls.
+ Excellent organizational and analytical skills with attention to detail.
+ Effective communication and interpersonal abilities to interact with diverse teams.
+ Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
+ Familiarity with ITIL or similar frameworks is a plus.
**Preferred Skills**
+ Experience with asset lifecycle tracking and CMDB.
+ Knowledge of software licensing models and compliance requirements.
+ Problem-solving aptitude and proactive approach to process improvement.
+ Ability to train staff on asset management policies and tools.
+ Certifications: ITIL 4 Foundation; IAITAM (CSAM/CHAMP/CITAM); CompTIA A+, JAMF 200+.
+ PowerShell/Bash/Python basics for automation and reporting.
**Training**
+ All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
**Physical Demands**
+ Must possess the ability to sit, stand, and/or work at a computer for long periods of time.
+ Ability to lift items up to 35 lbs. is required when installing some IT equipment if necessary.
+ This role must be prepared to be on call at any time and will also be periodically expected to work off-hours to support projects or emergent events necessitating expedited hardware fulfillments.
**Other**
+ Job may require after-hours response to emergency issues.
+ Job may require travel to other site locations.
+ Other duties as assigned.
**Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
$44k-64k yearly est. 14d ago
Events & Trade Shows Coordinator
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Job Responsibilities
Reserve meeting spaces, gather flight information, send out calendar invites, update hotel room accommodation changes, manage event spreadsheets for all on-site lab tours.
Assist the team with National Trade Shows, National Sales Meetings and Sales Leadership Meetings as needed.
Support logistics of pre and post events and other corporate events.
Keep detailed files on all aspects of communication, correspondence, attendee lists, training session, and financial documents relating to each program, including records of contracts and payments.
Assist as needed with exhibit material orders, including placing orders, monitoring shipment status, and communicating shipment details to the attending team to confirm materials arrive as scheduled.
Manage deadlines and multi-task while consistently maintaining attention to detail and providing timely and accurate reporting to marketing and sales leadership.
Manage check and ACH payment requests, including new vendor setup submissions, while following all required internal procedures.
Continue expanding knowledge of internal processes across Accounting, T&E, and Supplier Setup, and communicate process updates to the team.
Required Qualifications
1-3 years of meeting planning/Meeting management.
Possess knowledge of trade show and events processes, operations and vendor relations.
Bachelor of Science/Arts degree from an accredited university or college in related field.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening and reference verification.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Preferred Qualifications
Prior experience in healthcare or life sciences preferred.
Physical Demands
Employee may be required to lift routine office supplies and use standard office equipment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
Travel 2-3 times a year for larger events
PHX applicants only - must be able to go into the office for events and any other marketing support
Hybrid Role
Required to go to the Phoenix locations periodically to help support events.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$33k-43k yearly est. Auto-Apply 40d ago
Facilities Program Manager
Caris Life Sciences 4.4
Caris Life Sciences job in Phoenix, AZ
**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
**Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.**
**Position Summary**
The Facilities Program Manager oversees the process planning, solution design, and execution of multiple programs and projects within a life sciences environment, including office space, laboratories, GMP manufacturing spaces, and research facilities. This role combines project-level oversight with program-level coordination to ensure alignment with organizational goals, regulatory compliance, and operational readiness.
**Job Responsibilities**
Program Management
+ Develop and manage a portfolio of projects supporting strategic initiatives.
+ Align project objectives with corporate priorities and scientific operations.
+ Establish governance frameworks, reporting structures, and risk management strategies.
+ Develop standards for the development of facility programs and solutions.
+ Monitor program performance metrics and ensure resource optimization across projects.
Project Management
+ Plan and execute individual projects from concept through completion.
+ Coordinate with technical SME's and stakeholders to meet technical and compliance requirements.
+ Manage budgets, schedules, communications, financial reporting, and vendor contracts for each project.
Regulatory & Compliance Oversight
+ Ensure adherence to FDA, GMP, ISO, and other regulatory standards.
+ Implement environmental health and safety protocols for all projects.
+ Ensure all projects are aligned with Caris Quality Management System expectations and protocols.
Stakeholder Engagement
+ Serve as the primary liaison between facilities, research teams, executive leadership, and contractors for program and projects.
+ Ability to frame projects clearly and succinctly to ensure users and leaders are engaged and aware at the right level.
+ Provide transparent communication on program status, risks, and milestones.
Risk & Quality Management
+ Identify and mitigate risks across the program portfolio.
+ Ensure quality standards and validation requirements are met for all facilities.
+ High degree of safety management throughout the project.
**Required Qualifications**
+ Bachelor's degree in Business, Engineering, or related field.
+ 7+ years of experience in program management within life sciences, pharmaceutical, or biotech environments.
+ Strong knowledge of GMP and laboratory requirements.
+ Proficiency in program and project management tools as well as a high degree of technology understanding.
+ Highly proficient in process mapping. Six Sigma background and Green Belt Certification preferred.
+ Excellent leadership, communication, collaboration, and strategic planning skills.
+ Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and working knowledge of Internet for business use.
**Preferred Qualifications**
+ Masters Degree
+ Six Sigma Green Belt
**Physical Demands**
+ Ability to function in dynamic job site environments that may include climbing, lifting, and variable footing situations.
**Training**
+ All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
**Other**
+ This position requires periodic travel and some evenings, weekends and/or holidays.
+ Job may require after-hours response to emergency issues.
+ Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
+ At times may be required to work weekends/holidays.
**Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.
$72k-116k yearly est. 6d ago
Process Quality Engineer
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Process Quality Engineer ensures on-going product quality through continuous process and product monitoring, statistical analysis, and continual quality improvement initiatives.
The Process Quality Engineer is primarily responsible for the development and implementation of methods and procedures for process control, process improvement, testing and inspection to ensure that the products continue to meet design and product specifications. This role also performs statistical analysis to maintain quality levels and minimize defects and failure rates, including on-going review of Quality Control testing for material release and resulting data to determine trends and recommend corrective actions. The Process Quality Engineer coordinates activities of the Material Review Board (MRB) and ensures appropriate material dispositions. The role collaborates as necessary, with operational stakeholders on quality problems, ensures that effective corrective actions are implemented and contributes to Operations Quality improvement programs.
Job Responsibilities
Work closely with operations and the business functions to ensure quality performance of product and processes.
Collaborates with Divisional QA, cross-functional groups, and supplier teams to address quality issues.
Support implementation and/or verification of material and/or equipment specifications.
Reviews incoming inventory material receiving records, and quality control testing documentation to release the materials for production use
Accountable for Material and Product releases through review and release of kit manufacturing and batch manufacturing records
Support execution of PFMEA, DFMEA and SOP generation associated with design transfers and product launch
Support execution and analysis of manufacturing related complaints and product field actions.
Execute internal quality deliverables associated with operational changes, manufacturing transfers and supplier-initiated changes.
Participates and may lead change control management; creation and/or review of new or modified procedures.
Maintain KPIs for monitoring of process and/or product quality, perform analysis, and interpret trends, identifying and activating appropriate actions as necessary.
Own or support identified internal NCs, Deviations, Quality events, CAPAs, and manage to timely root cause investigation, implementation and closure.
Work to introduce and implement Six sigma, process improvement, statistical and problem-solving tools and methodologies
Support the development and review of production processes and for feedback through Measurement System Analysis (MSA) using DMAIC and tools.
Applies statistical methods of analysis and process control to current operations.
Develop understanding of risk management practices and concepts and applies knowledge to manufacturing operations.
Responsible for initiation, internal containment, communication, and support of Commercial Holds for potential product escapes.
Ensure adherence to GMP and safety procedures.
Required Qualifications
Bachelor's degree in engineering/science or related discipline with 2+ years' experience in a regulated environment OR High School diploma with 5+ years of experience in a regulated environment.
Demonstrated knowledge of quality assurance principles.
Demonstrated knowledge of improvement and statistical tools/methods used within process excellence activities.
Good knowledge of quality control and monitoring methodologies.
Experience in executing problem solving techniques related to manufacturing/design technical issues.
Proven ability to drive and develop improvement of critical business metrics.
Preferred Qualifications
High School Diploma with 8+ years' experience in a regulated environment, or Bachelors degree with 5+ years' experience, or Master's Degree with 2+ years' experience.
A minimum of 2 years of experience working within FDA regulated (Medical Device, Pharmaceutical) highly preferred and/or regulated industries (Automotive, Aerospace) preferred.
Experience in change management, as well as ensuring assets are appropriately addressed to remain in a validated state.
A Green Belt Certification in Six Sigma or similar certification preferred.
Demonstrated organizational, interpersonal, oral and written skills.
Physical Demands
Employee may be required to lift routine office supplies and use standard office equipment.
Ability to sit for extended periods of time.
Majority of work is performed in a desk/cubicle environment, but at times, may have exposure to high noise levels in the data center, fumes and bio-hazardous material in the lab environment.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires some evenings, weekends and/or Holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$67k-86k yearly est. Auto-Apply 26d ago
Intake Coordinator I Oncology - Customer Support
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Intake Coordinator I - Oncology acts on behalf of Caris as the first touch point for all oncology clients' requests for molecular testing. Responsible for the creation of electronic orders utilizing the Caris laboratory information system, and the initiation of the specimen acquisition process. This position plays a crucial role in ensuring a timely and efficient process of procuring material for the Caris laboratory. Intake Coordinators respond to internal and external inquiries, and other support needs, and analyze all inbound supplemental documentation for existing patient cases awaiting missing information for case activation. Considerable independent judgment is required to carry out assignments that have a significant impact on clients and their patients.
Job Responsibilities
Meets all deliverables and goals set by department.
Meets all regulatory agency requirements as they pertain to job function.
Maintains accurate and complete documentation in client and patient records in order to continuously improve the customer service process and meet regulation requirements.
Reviews incoming documents and determines action needed for information received.
Utilizes multiple computer-based systems simultaneously, such as Office 365 applications, Salesforce, laboratory information system, etc. to organize client and patient documentation for processing and filing.
Processes cases from documentation to setup within laboratory information system.
Gathers, analyzes, and enters data according to documentation received from oncology- and pathology-related organizations.
Coordinates with pathology departments nationwide for specimen procurement and shipment.
Exercises problem-solving and analysis skills to rapidly solve specimen and case discrepancy issues.
Facilitates timely and accurate resolution of case discrepancies for missing information.
Analyzes testing information submitted via Caris requisitions.
Reviews diagnostics of pathology material to vet adequacy for testing.
Investigates and interprets patient case status by reviewing notations made by laboratory and other departments.
Professionally communicates with other operational groups including pathologists, clinicians, clients and other integral departments as needed to facilitate customer needs.
Serves as client support for medical, technical, sales and support services providing timely resolution to client issues via email and fax.
Supports requests for shipments of supplies, pathology materials, specimens, reports, etc.
Responds and facilitates communication to clients relating to case concerns or issues.
Demonstrated attention to detail and is organized and able to prioritize duties.
Willingness to learn and understand the complexity of precision medicine industry and business.
Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement.
Communication - Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.
Customer Service Focus - Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
Required Qualifications
High School diploma or equivalent required
One to three years of experience in a customer support role where deductive reasoning is necessary and strong evidence of related service skill sets are required.
Conditions of Employment: Individuals must successfully complete pre-employment process, which includes criminal background check, drug screening, and reference verification.
Preferred Qualifications
Understands HIPAA and importance of privacy of patient data.
Proficiency in medical and healthcare terminology.
Experience with both hands-on and phone-based support of PC based hardware, Windows operating systems, and productivity software, specifically Word, Outlook, customer relationship management applications and general working knowledge of Internet for business use.
Associate or bachelor's degree preferred.
Experience in a physician office environment, hospital environment, or other health care setting preferred.
Physical Demands
This role involves extensive computer-based tasks and requires working at a computer for the majority of the workday.
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires periodic travel and some evenings, weekends and/or holidays.
This position offers a hybrid work schedule for eligible employees.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$32k-42k yearly est. Auto-Apply 34d ago
Senior HVAC Technician ($5K Sign-On Bonus)
Caris Life Sciences 4.4
Caris Life Sciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Senior HVAC Technician is responsible in ensuring the functionality and regulatory compliance of heating, ventilation, and air conditioning systems critical to maintaining the integrity of scientific environments. Your responsibilities will involve installing, inspecting, and repairing HVAC systems adhering to stringent industry standards and safety protocols. With a keen eye for detail and a strong grasp of mechanical systems, you'll collaborate with facility managers and quality systems to optimize environmental conditions. This position also includes working with facility technicians supporting building maintenance functions. In addition, the Senior HVAC Technician will be responsible for developing programs, budgets, and project plans for new construction, relocation, and expansions for a multi-site healthcare company with operations in Dallas, TX, Phoenix, AZ. This position will further be responsible for maintaining optimal functioning of current building HVAC systems.
Job Responsibilities
Establishing relationships with key departmental leads, developing, and implementing facilities requirements for emerging and expanding business units.
Installs, maintains, and repairs heating, ventilating, and air conditioning systems.
Monitors HVAC systems and operations and ensures that routine preventive maintenance is performed according to established schedules and standards.
Responds to hot and cold calls and resolve issues.
Vendor Management and oversight responsibility.
Checks, repairs and/or replaces valves, motors, controls, switches, gauges, wiring, fans, pumps, compressors, condensers, and other functional components of an HVAC system.
Performs all work in accordance with established safety procedures.
Documents all work in the Computerized Maintenance Management System (CMMS).
Participates in regular safety meetings, safety training and hazard assessments.
Applies all applicable OSHA and related local safety requirements to all assigned work.
Estimates time and material costs on HVAC projects.
Verify and implement preventive maintenance standards on all HVAC equipment.
Operate and maintain the building automation system.
May perform other duties and responsibilities as assigned.
Ability to work a flexible schedule.
Required Qualifications
High School diploma or GED
5 years of related work experience.
EPA CFC Universal Certificate.
Building Management System (BMS) operation and controls.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
Conditions of Employment: Individuals must successfully complete pre-employment process, which includes criminal background check, drug screening, and reference check.
Preferred Qualifications
Experience working in a highly regulated environment.
HVAC in critical environments such as clean rooms and or HVAC within the life sciences industry.
Building facility maintenance (Drywall, plumbing, and other tasks associated with the upkeep of a facility).
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemical including formalin in the lab environment.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
This position requires periodic travel and some evenings, weekends and/or holidays.
Job may require after-hours response to emergency issues.
Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
At times may be required to work weekends/holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$37k-58k yearly est. 34d ago
Molecular Training Specialist, Molecular Operations Liquid Profiling (3rd Shift)
Carislifesciences 4.4
Carislifesciences job in Phoenix, AZ
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
Molecular Training Specialist is responsible for developing and executing training procedures for the molecular department.
Job Responsibilities
Maintain regulatory compliance to all applicable regulatory requirements (FDA, CLIA, NYS, ISO, CAP, etc.)
Maintains exceptional quality standards for all molecular analysis.
Initializes, tracks and documents the creation of competency samples.
Initializes, tracks and documents the progress of employee training, including the review of cap checklists.
Assists in high complexity projects and process improvements.
Initializes, tracks and documents continuing education hours.
Meets all deliverables and goals set by department. Adheres to the laboratory's quality control policies, documents all quality control activities, instrument and procedural calibrations and maintenance performed
Documents all corrective action taken when a test system deviates from the laboratory's established performance specifications.
Assists with the tracking, accumulation, and computation of performance metrics to include turnaround times, issue reviews and case tracking.
Documents and reviews all accreditation agency pre-inspection paperwork and mandatory checklists.
Performs periodic audits within the Molecular Department to ensure we maintain compliance.
Participate in Quality Control / Quality Assurance process improvements.
Capture, trend and analyze quality data monthly. Drive identified actions.
Provide departmental and companywide training on regulatory requirements and quality control processes.
Accepts other duties as assigned.
Required Qualifications
Bachelor's or Master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution.
2+ years clinical lab experience with at least 1 year being high complexity molecular testing.
Strong knowledge quality control and monitoring methodologies.
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, general working knowledge of Internet for business use, and skilled in operating office equipment such as fax machines and copiers.
Preferred Qualifications
Master's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution.
Experience in FDA regulated industries.
Ability to work in a fast-paced, deadline driven environment.
Knowledge of laboratory safety procedures for biohazards and chemicals, as well as quality control procedures and regulations.
Physical Demands
Will work at a computer some of the time as well as need to keep inventory and ordering records requiring the use of copiers, fax machines, and PDF scanners.
Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test.
Manual dexterity to use common laboratory equipment and perform sterile techniques as required.
Must possess ability to sit and/or stand for long periods of time.
Must possess ability to perform repetitive motion.
Ability to lift up to 30 pounds.
May have exposure to high noise levels, fumes, and bio-hazardous material in the lab environment. Exposure to formaldehyde, xylene, Clorox Bleach, DAB and alcohol which emit fumes. The formaldehyde, xylene, and DAB are carcinogenic.
May be required to handle blood-borne pathogens and general laboratory reagents. May have exposure to extreme temperatures, high noise levels, fumes, and bio-hazardous material/chemicals including formalin in the lab environment.
Required Training
All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$43k-67k yearly est. Auto-Apply 28d ago
Director of Product Marketing - Caris ChromoSeq
Caris Life Sciences 4.4
Caris Life Sciences job in Tempe, AZ
**At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.** We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: _"What would I do if this patient were my mom?"_ That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
**Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.**
**Position Summary**
The Director of Product Marketing - Caris ChromoSeq will be responsible for developing and executing the end-to-end marketing strategy for ChromoSeq, driving product adoption, awareness, and advocacy. This position blends strategic market planning with hands-on execution, requiring the ability to translate complex scientific information into compelling, differentiated messaging that resonates with oncologists, hematologists, pathologists, and healthcare decision-makers.
This role will serve as a visible leader in building the brand, supporting commercial teams, cultivating KOL relationships, and ensuring that market insights inform product positioning and growth strategy.
**Job Responsibilities**
Strategic Planning & Market Insights:
+ Develop and own the integrated marketing strategy for ChromoSeq to achieve brand, revenue, and adoption goals.
+ Conduct deep market and competitive analysis to identify growth opportunities, customer needs, payer dynamics, and emerging trends in myeloid malignancy diagnostics.
+ Partner with Product Management, Medical Affairs, and Commercial Strategy to align marketing plans with clinical data releases, product updates, and pipeline priorities.
Brand Positioning & Messaging:
+ Create compelling, clinically accurate messaging that differentiates ChromoSeq from competitors and positions Caris as a leader in oncology LDT innovation.
+ Ensure messaging consistency across channels, campaigns, and audiences.
+ Oversee development of impactful marketing materials-including brochures, sales aids, white papers, videos, website content, and digital campaigns.
KOL Engagement & Advocacy Development:
+ Identify, cultivate, and manage relationships with key opinion leaders in hematology and oncology.
+ Plan and execute advisory boards, symposia, and scientific exchange events to support education and advocacy.
+ Leverage KOL networks for peer-to-peer education, conference presentations, and publications.
Commercial Enablement & Events:
+ Partner with Sales to deliver effective training, tools, and campaigns to support customer engagement.
+ Lead Caris' ChromoSeq presence at key industry conferences, including booth strategy, speaker programs, and scientific sessions.
Performance Measurement & Optimization:
+ Track and analyze campaign effectiveness, adoption metrics, and market feedback to inform continuous improvement.
+ Apply data-driven insights to refine targeting, messaging, and resource allocation.
**Required Qualifications**
+ Bachelor's degree in Marketing, Life Sciences, or related field.
+ 5+ years of marketing experience in the life sciences industry, with 3+ years in oncology diagnostics or molecular testing.
+ Proven expertise with laboratory-developed tests (LDTs) and oncology market dynamics.
+ Demonstrated ability to translate complex scientific data into clear, compelling marketing content.
+ Track record of KOL relationship development and advocacy program execution.
+ Strong project management and cross-functional leadership skills in a fast-paced environment.
+ Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
**Preferred Qualifications**
+ Advanced degree (MBA, MS, or PhD) preferred.
**Training**
+ All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
**Other**
+ Excellent written, verbal, and presentation skills.
+ This position requires periodic travel and some evenings, weekends and/or holidays.
+ Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
+ At times may be required to work weekends/holidays.
**Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.