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CarMax Overview

CarMax is the United States' largest used-car retailer and a Fortune 500 company. The corporate entity behind the formation of CarMax was Circuit City Stores, Inc. The first CarMax used-car store opened in September 1993, 1.7 miles from Circuit City's corporate offices in Richmond, Virginia.
The staff at CarMax come from unusually diverse demographic backgrounds. The company is 32.9% female and 42.5% ethnic minorities. Even though it has great demographic diversity, CarMax notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 68.1%. Despite having coworkers who agree with each other about politics, employees at CarMax tend to have relatively short tenures. Staff members usually stay with the company for 2.6 years. The average employee at CarMax makes $41,926 per year. In comparison, some of its highest paying competitors, like CarGurus, Cars.com, and Sonic Automotive, pay $104,451, $59,483, and $51,250, respectively.
Based in Virginia, CarMax is an industry leader with 25,000 employees and an annual revenue of $17.1B.

The Organization’s Mission

To provide our customers great quality cars at great prices with exceptional customer service.

Industry

Autos

Revenue

$17.1B

Employees

25,000

Founded in

1993

Headquarters

Richmond, VA

Website

carmax.com

Organization Type

Public

Is This Your Company?

The Team At CarMax

Key People
  • William Nash (ceo)
  • Tom Reedy (CFO)
  • Bill Nash (Chairman)

The Culture At CarMax

Information provided by the company
We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.
We are seeking innovative leaders that are passionate about wanting to create world-class digital experiences for our customers.
You will share our passion for helping customers by being empowered to make a difference.
CarMax is committed to hiring innovative people with strong values of integrity, transparency and respect.
You will have the opportunity to make a difference in the analyst community by working on real projects that have an impact on CarMax.
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CarMax Reviews

Zippia Official Logo

3.0

Zippia UserMarch 2021

3.0

Zippia Official LogoZippia UserMarch 2021

What Do You Like About Working There?

Great benefits,flexible schedule Show More

What DON'T You Like About Working There?

Micromanaging, favoritism in the workplace Show More

What Are Your Favorite Benefits/Perks?

President club Show More
Zippia Official Logo

5.0

Zippia UserMarch 2021

5.0

Zippia Official LogoZippia UserMarch 2021

What Do You Like About Working There?

The culture and the growth mindset mentality Show More

What DON'T You Like About Working There?

I would say the store is limited on growth in El Paso, the company as a whole has many opportunities for growth. Show More

What Are Your Favorite Benefits/Perks?

Student Tuition Reimbursement and having Christmas eve and day off Show More
Zippia Official Logo

5.0

Zippia UserDecember 2020

5.0

Zippia Official LogoZippia UserDecember 2020

What Do You Like About Working There?

The pleasant environment Show More

What DON'T You Like About Working There?

Nothing it’s a great place to work Show More

What Are Your Favorite Benefits/Perks?

Being able to do community work Show More
Zippia Official Logo

5.0

Zippia UserDecember 2020

5.0

Zippia Official LogoZippia UserDecember 2020

What Do You Like About Working There?

Store review. People are nice and generally work well together. Clear understand of roles and expectations. Leadership generally consistent and sensitive to employees. Show More

What DON'T You Like About Working There?

Pay is not exceptional Show More

What Are Your Favorite Benefits/Perks?

The do have a number of meal gatherings and other events to encourage employee connectivity. Show More
Zippia Official Logo

1.0

Zippia UserSeptember 2020

1.0

Zippia Official LogoZippia UserSeptember 2020

What Do You Like About Working There?

air condition, free food, easy work Show More

What DON'T You Like About Working There?

do others jobs, do unsafe repairs, leads pass defects to get cars out, glue is CarMax friend. install junk yard parts even if they have been in accident, leads have favorites and will throw other under the bus if you stand up to their bullying, managers lie and have favorites, you cannot work their if you have a DUI but if your a favorite of managers they will let you stay, they order used carpets and if they do not match the same color they have paint department paint it black, a lot of repair lines are canceled cause techs not want to do the work, lube techs do not change oil filters on some cars cause they are scared, majority of the cars have bent wheels but leads will say balance and move path, if you go to management with issues they pretend to care but do nothing, CarMax pays the lowest to their techs in the industry, they glue boots on suspension parts instead of replacing at times. if tire has side wall damage leads tell techs to turn it inside out, wheel repairs are done very bad, often leads will tell tech to move path and if customer notices they will bring it back to let retail deal with it, managers will judge employees all the time. saw manager cut a wrong seat frame and drill holes to make it fit on current seat. air bag wiring is repaired, your told to replace one brake rotor and resurface the other to save money, i been told to shave down brake pads to make it fit in caliper by leads, managers see damage and say its fine specially if its friday, tail lamps that are broken are glued if can be, holes are drilled on lights to drain water and then glued, Show More

What Are Your Favorite Benefits/Perks?

80% of the employees, free food, air condition Show More
Anonymous review of CarMax

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CarMax Rankings

CarMax is ranked #12 on the Best Automotive Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

CarMax Salaries

How much does CarMax pay?
The national average salary for a CarMax employee in the United States is $41,926 per year. Employees in the top 10 percent can make over $78,000 per year, while employees at the bottom 10 percent earn less than $22,000 per year.
9.4
Salary Score
Average Employee Earnings

CarMax Salaries By Job Title

While the average employee salary at CarMax is $41,926, there is a big variation in pay depending on the role. Some of the job titles with high salaries at CarMax are senior sales representative, service operator, operations manager, and buyer. A typical senior sales representative salary at CarMax is $115,963. Some of the other roles at CarMax are inventory associate and detailer. A worker with the title inventory associate at CarMax earns an average salary of $25,677 per year.
Job Title
Title
ascdesc
Average Salarydesc
Senior Sales Representative
Salary Range111k - 120k$116k$115,963
Service Operator
Salary Range60k - 96k$76k$76,294
Operations Manager
Salary Range52k - 77k$64k$63,728
Buyer
Salary Range51k - 63k$57k$57,268
Production Manager
Salary Range49k - 62k$55k$55,244
Business Office Associate
Salary Range42k - 47k$45k$45,186
Sales Consultant
Salary Range29k - 64k$44k$43,759
Cosmetics Supervisor
Salary Range37k - 47k$42k$42,451
Mechanic
Salary Range37k - 45k$41k$41,239
Service Advisor
Salary Range37k - 40k$39k$38,952
$23k
$120k

CarMax Careers

On average, employees at CarMax stay with the company for 2.6 years. Employees most commonly join CarMax after leaving Walmart. When they leave CarMax, they most frequently get their next job at Verizon Communications.

Average Length of Employment

Saturn
3.8 years
Cars.com
2.6 years
CarMax
2.6 years
AutoNation
2.5 years

Top Employers Before CarMax

Walmart
11.9 %
Target
6.8 %

Top Employers After CarMax

Walmart
8.5 %
AT&T
7.3 %

CarMax Employee Demographics

9.5
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

CarMax Employees Education

Of the 25,000 employees at CarMax, 9.8% attended Virginia Commonwealth University. Employees at CarMax most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

Do you Work At CarMax?

Help us make this company more transparent.

CarMax Employee Political Affiliation

CarMax employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a CarMax employee was by Joseph Kunkel. Joseph Kunkel donated $11,000 to the Democratic Party.

Employee Political Donations

NameascdescJob TitleascdescPartyascdescDonationascdesc
Joseph KunkelExecutive
Joseph Kunkel
Executive
Executive
Democratic Party
Democratic Party
$11,000Democratic Party
$11,000
William LigonPresident
William Ligon
President
President
Democratic Party
Democratic Party
$4,800Democratic Party
$4,800
William TiefelDirector
William Tiefel
Director
Director
Democratic Party
Democratic Party
$3,600Democratic Party
$3,600
Richard SharpChief Executive Officer
Richard Sharp
Chief Executive Officer
Chief Executive Officer
Republican Party
Republican Party
$2,700Republican Party
$2,700
AMY OcallaghanProduct Manager
AMY Ocallaghan
Product Manager
Product Manager
Democratic Party
Democratic Party
$2,500Democratic Party
$2,500
Thomas FolliardChief Executive Officer
Thomas Folliard
Chief Executive Officer
Chief Executive Officer
Republican Party
Republican Party
$2,400Republican Party
$2,400
William BarlowSales Consultant
William Barlow
Sales Consultant
Sales Consultant
Democratic Party
Democratic Party
$1,497Democratic Party
$1,497
Roger WatsonAccounts Receivable Specialist
Roger Watson
Accounts Receivable Specialist
Accounts Receivable Specialist
Republican Party
Republican Party
$1,149Republican Party
$1,149
Allison DexterProgram Manager
Allison Dexter
Program Manager
Program Manager
Democratic Party
Democratic Party
$816Democratic Party
$816
Daniel BurgessQuality Engineer
Daniel Burgess
Quality Engineer
Quality Engineer
Democratic Party
Democratic Party
$770Democratic Party
$770
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CarMax Employment Videos

CarMax Financial Performance

9.9
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1993

Organization type

Public

How Would You Rate The Company Culture Of CarMax?

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CarMax Competitors

Competitors of CarMax include CarGurus, Cars.com, and Sonic Automotive. The wages at CarGurus average higher than the other similar companies, where the median salary is $104,451 per year. The employees at Cars.com earn an average yearly salary of $59,483 per year, and the salaries at Sonic Automotive average $51,250 per year.
Companydesc
Average Salarydesc
CarGurus
Salary Range81k - 134k$104k$104,451
Cars.com
Salary Range43k - 82k$59k$59,483
Sonic Automotive
Salary Range36k - 71k$51k$51,250
Saturn
Salary Range38k - 63k$49k$49,203
AutoNation
Salary Range31k - 61k$44k$44,082

Bravo Cadillac and Used Car Depot

Salary Range29k - 60k$42k$42,460

Reed Nissan

Salary Range29k - 60k$42k$42,316
Harley-Davidson
Salary Range29k - 59k$42k$41,800

Allen Samuels Chevrolet Buick GMC

Salary Range31k - 54k$42k$41,737
Lithia Motors
Salary Range30k - 57k$42k$41,726
$26k
$134k

Frequently Asked Questions about CarMax

When was CarMax founded?

CarMax was founded in 1993.

How many Employees does CarMax have?

CarMax has 25,000 employees.

How much money does CarMax make?

CarMax generates $17.1B in revenue.

What industry is CarMax in?

CarMax is in the autos industry.

What is CarMax's mission?

CarMax's mission statement is "To provide our customers great quality cars at great prices with exceptional customer service."

What type of company is CarMax?

CarMax is a public company.

Who are CarMax's competitors?

CarMax competitors include AutoNation, Cars.com, Saturn, Lithia Motors, Harley-Davidson, Sonic Automotive, CarGurus, LKQ, BUTLER TOYOTA, Smith Motors, Dave Sinclair Automotive Group, Allen Samuels Chevrolet Buick GMC, Beaver Toyota, Gwinnett Place Ford, Bravo Cadillac and Used Car Depot, Reed Nissan, Deery Brothers, Performance Honda, Lee Motors, Bentley Auto.

Who works at CarMax?

William Nash (ceo)

Tom Reedy (CFO)

Bill Nash (Chairman)

Are You An Executive, HR Leader, Or Brand Manager At CarMax?

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Updated December 31, 2020

Zippia gives an in-depth look into the details of CarMax, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CarMax. The employee data is based on information from people who have self-reported their past or current employments at CarMax. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of CarMax and its employees or that of Zippia.

CarMax may also be known as or be related to CARMAX INC, CarMax, CarMax Inc, CarMax, Inc. and carmax auto superstores.