CarMax CEO and leadership

benefits were good, fellow employees were great to work with, you get a bi-weekly paycheck

upper management is not on your side, HR does not care about you, the family atmosphere is BS, pay is minimal, they look to get new employees in the door and than proceed to ignore you, sales consultants are underpaid by half vs a traditional dealership, healthcare is expensive, sometimes more than if purchased separately

40k was good

nothing, they care more about their shareholders than actually making the company successful

be a actual manager of people, get your head out of the sand , care about your employees and help them grow

good luck

It's easy to communicate with management and upper level management are pretty easy going and approachable.

Cec is fairly new therefore certain procedures are still being tested

I don't feel like they treat me as if "I'm easily replaceable"

The pay is okay

Forced overtime with no breaks for months at a time, moral at all times low because of this. Managers play favorites all the time, if you stand up for your self you are instantly on their bad side. They don’t care about lower levels employees at all and will often ignore input. They have an open door policy but it’s almost impossible to ever get management to adhere to it.

The healthcare is not the worst

air condition, free food, easy work

do others jobs, do unsafe repairs, leads pass defects to get cars out, glue is CarMax friend. install junk yard parts even if they have been in accident, leads have favorites and will throw other under the bus if you stand up to their bullying, managers lie and have favorites, you cannot work their if you have a DUI but if your a favorite of managers they will let you stay, they order used carpets and if they do not match the same color they have paint department paint it black, a lot of repair lines are canceled cause techs not want to do the work, lube techs do not change oil filters on some cars cause they are scared, majority of the cars have bent wheels but leads will say balance and move path, if you go to management with issues they pretend to care but do nothing, CarMax pays the lowest to their techs in the industry, they glue boots on suspension parts instead of replacing at times. if tire has side wall damage leads tell techs to turn it inside out, wheel repairs are done very bad, often leads will tell tech to move path and if customer notices they will bring it back to let retail deal with it, managers will judge employees all the time. saw manager cut a wrong seat frame and drill holes to make it fit on current seat. air bag wiring is repaired, your told to replace one brake rotor and resurface the other to save money, i been told to shave down brake pads to make it fit in caliper by leads, managers see damage and say its fine specially if its friday, tail lamps that are broken are glued if can be, holes are drilled on lights to drain water and then glued,

80% of the employees, free food, air condition

The company culture is wonderful! There is tons of opportunity for growth. CarMax develops it's associates which makes us better professionally and personally.

Regular associates aren't paid well till they get to a manager position.

I love every single person that I work with. They only hire kind caring people which makes for a pleasant working environment. I love our open door policy. I love that we get new personal goals.

Loved the work environment. The managers and employees were amazing on training someone new

Didn’t have a set schedule

Health insurance And payed vacation

Helping people finding what they were looking for and selling a quality product.

The management was condescending and disingenuous.

Employee discount.