7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties and Responsibilities:
Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.
Assist Customer Advisors/Service Consultants with customers when needed.
Answer basic service department questions, schedule service appointments, route customers' calls.
Provide written messages to the responsible party in a timely manner.
Complete reminder calls for customers scheduled for an appointment
Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments
Contact customers with Repair Requests to schedule appointments
File repair orders and all supporting documentation daily.
Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines.
Ensure the loaner log and dealer tags are always in compliance with audit requirements.
Job Specifications:
Accountable to Associate 1 Competency Model
Demonstrate exceptional interpersonal, communication, and customer service skills.
Demonstrate exceptional telephone etiquette and active listening skills.
Execute Retail Service Standardized Work
Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
Maintain or exceed the CarMax guidelines for customer satisfaction.
Read, interpret and transcribe data in order to maintain proper records.
Intermediate computer skills including spreadsheet knowledge.
Customer Operator Job Description
Successfully work with associates in other departments within the store.
Perform multiple duties in a high-energy, fast-paced working environment.
Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
Stay current in CarMax provided training in all areas of the Service process.
Possess intermediate computer skills
Working Conditions:
Primarily indoor environment; may include working at times in noisy conditions.
May require sitting or standing for extended periods of time.
Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$36k-43k yearly est. Auto-Apply 60d+ ago
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Service Consultant
Carmax 4.4
Carmax job in Austin, TX
7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$39k-46k yearly est. Auto-Apply 60d+ ago
Store Driver
Advance Auto Parts 4.2
Austin, TX job
Responsibilities
Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned
Success Factors
Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Essential Job Skills Necessary for Success as a Driver
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Prior Experience that Sets a Driver up for Success
* Automotive parts experience is preferred
Education
* High school diploma or equivalent
Certificates, Licenses, Registrations
* Must have a valid driver's license with an acceptable driving record
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
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$23k-29k yearly est. 2d ago
Retail Parts Pro Store 8143
Advance Auto Parts 4.2
Austin, TX job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$34k-47k yearly est. 2d ago
Retail Sales Associate
Best Buy 4.6
Bastrop, TX job
As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each person's unique needs. If you have a passion for sales or just helping people, this role is great for you.
What you'll do
* Welcome and engage with customers in a warm, friendly manner
* Perform product demos, answer questions and make recommendations that meet customers' needs across all departments
* Complete cashier duties for purchases, returns and exchanges
* Maintain appropriate knowledge and expertise through ongoing learning and development
* Help keep the sales floor clean and well stocked
* Assist with in-store pickup and curbside pickup orders
Basic qualifications
* 3 months of experience working in retail or another fast-paced, team-oriented environment
* Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1012983BR
Location Number 001516 Bastrop TX Store
Address 761 Hwy 71 W$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 20d ago
Retail Warehouse Associate
Best Buy 4.6
Bee Cave, TX job
As a Retail Warehouse Associate, you'll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers' homes. This includes unloading trucks, replenishing store shelves, tracking inventory levels, and pulling and boxing products for delivery. You'll also directly assist customers with in-store pickup and curbside pickup orders.
What you'll do
Unload trucks and record store inventory
Prepare products to be shipped to other stores and customers' homes
Stock shelves and organize merchandise displays
Follow established safety guidelines while operating store equipment
Process online orders and assist with store pickup orders
Basic qualifications
3 months of experience working in a retail, warehouse or operations role
Ability to work a flexible schedule, including holidays, nights and weekends
Ability to move up to 100 pounds with or without accommodation
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$30k-35k yearly est. 11d ago
Car Electronics Installer
Best Buy 4.6
Bee Cave, TX job
As a Car Electronics Installer, you'll install new technology into customers' vehicles in the installation bay of our local Best Buy store. You'll also share advice, best practices and product recommendations with customers and other employees. If you have a passion for cars and tech, we'll provide the trainings and certifications you need to perform at an expert level. Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to Autotech Agent Level 2.
What you'll do
* Install car electronics, including T-harness remote starts, stereos, speakers, dash cameras, backup cameras, amplifiers and in-dash units
* Use provided guides to identify compatible mobile electronic products and complete installation projects
* Verify vehicle make and model and communicate any compatibility concerns prior to installation
* Provide a high level of customer service
* Complete required trainings and certifications
Basic qualifications
* Current, valid driver's license
* Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
Preferred qualifications
* Prior experience installing car electronics
* Prior retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1010557BR
Location Number 001083 Bee Cave TX Store
Address 12909 Shops Pkwy Ste 100$15 - $21.21 /hr
Pay Range $15 - $21.21 /hr
$15-21.2 hourly 25d ago
Kitchen Designer
Home Depot 4.6
Bastrop, TX job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation.
Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals.
Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
$58k-90k yearly est. 60d+ ago
Auto Parts Associate
Carmax 4.4
Carmax job in Austin, TX
7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753CarMax, the way your career should be!
Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service.
Principle Duties And Responsibilities:
♦Provide customers (both internal and external) with the correct part(s) for their vehicle.
♦Locate and receive shipment of parts.
♦Receive parts into inventory.
♦Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
♦Control service supplies to minimize waste.
♦Allocate parts in the AutoMation system.
♦Return incorrect and/or defective parts to parts vendor or manufacturer.
♦Meets all requirements of OSHA/EPA guidelines.
♦Provide outstanding customer service at all times.
Job Specifications:
Work requires ability to:
♦Read, interpret and transcribe data in order to maintain accurate records.
♦Intermediate PC Skills with spreadsheet knowledge.
♦Successfully work with and through associates of other departments within the Store.
♦Required performing multiple duties in a high-energy, fast-paced working environment.
♦Lift objects that weigh as much as 50 lbs.
♦Understand numeric filing system.
♦Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
♦Complete CarMax provided training in all areas of the Parts process.
Working Conditions:
♦ Primarily indoor office environment. May include working at times in noisy conditions and/or inclement weather.
♦ May require walking or standing for an extended time.
♦ Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.
♦ Wears CarMax clothing (acquired through the company) at all times while working in the store.
Disclaimer And Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.
This document has been reviewed and approved by management and Human Resources and can not be modified without written consent by a member of management authorized to modify any such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$30k-35k yearly est. Auto-Apply 3d ago
Appraisal Specialist
Carmax 4.4
Carmax job in Austin, TX
7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753CarMax, the way your career should be!
Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals.
Principle Duties and Responsibilities:
Providing exceptional service throughout the customer's experience.
Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process
Communicating effectively both in-person and over the phone to discover the customer's motivation to sell their car and follow up with customers still deciding.
Serving as an advocate for CarMax by sharing what makes us the smart choice.
Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections.
The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that.
Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered
Collecting and transcribing data in order to accurately input information for the appraisal offer.
Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback.
Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour.
Building and maintaining strong relationships and demonstrating excellent teamwork.
Ability to follow up and re-engage with customers to stay in continuous contact with them.
Building and maintaining strong relationships and demonstrating excellent teamwork.
Job Specifications:
Work requires ability to:
Deliver exceptional customer service
Read, interpret and transcribe data in order to maintain accurate records
Multi-task in a high energy, fast-pace work environment
Speak and listen effectively when dealing with internal and external customers
Complete CarMax provided training and attend scheduled meetings
Working Conditions:
Pleasant but busy at times noisy sales floor
Requires walking, bending or standing for extended periods of time
Ability to work outdoors or in any inclement weather for several hours
Flexible work hours with shifts that may include nights, weekends, holidays
Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store)
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$38k-48k yearly est. Auto-Apply 22d ago
Sr. Manager, Inside Sales
Office Depot 4.2
Austin, TX job
Job Description: The primary role of the Senior Manager, Inside Sales - Adjacencies is to effectively manage a district of 12-14 Inside Sales Representatives (ISR's) who manage $28 million + of business consisting of small, medium, and large companies. The Senior Manager, Inside Sales is responsible for meeting all objectives including sales, margin, and retention. The Senior Manager, Inside Sales - Adjacencies is responsible for hands-on coaching to develop sales skills that will ensure that reps increase share of wallet and grow sales. Sr. Manager, Inside Sales - Adjacencies takes a lead role in identifying the critical success factors that will help motivate and guide all inside sales representatives in their daily activities. S/he is likely a successor to a Director, Inside Sales. The Senior Manager, Inside Sales - Adjacencies is expected to lead with integrity, by adhering to ethical standards of personal conduct and business rules when making decisions or executing tasks and incorporating quality considerations into decision making.
Primary Responsibilities: 1. Leadership: • Successfully lead the sales efforts of a team of 12-14 ISR's. • Hire, train, and motivate staff to effectively grow the revenue within the Inside Sales Organization (ISO). Expected results is a team of above plan performers with several individuals eligible for promotion within the appropriate timeframe. • Manage performance, enhance knowledge, and provide on-going training, coaching, and technical assistance to ISR's resulting in increased customer penetration and growth. • Work with relevant internal and external partners. Effectively communicate change when warranted. 2. Strategy and Tactics: • Participate in the development and execution of the ISO sales and margin plans. Expected results are plan achievement that are accomplished in compliance with all selling activities to Company standards and all federal and state regulations. • Stay in tune with the changing demands of the marketplace and customer business issues by using various technologies (i.e. Twitter, FB, etc.) and/or through following news and notes. Provide senior leadership with recommendations for assortment and service enhancement. • Evaluate customer experiences by assessing the effectiveness and positive impact of solutions offered. Effectively communicate results to stakeholders. Communicate performance in terms of the ISO's key performance drivers. • Coordinate efforts with all other relevant Office Depot Sales organizations to create a unified and professional customer-facing presentation of our capabilities, resulting in a cohesive selling approach that drives profitable growth. • Define business priorities through a broad and far vision to include initiating and managing business development activities that will strengthen, expand, and drive market penetration. • Understand and analyze customer data to determine business needs, identify expansion activities and opportunities, and align Office Depot resources where mutually beneficial. 3. Drive for Performance: • Develop and implement systems and processes to optimize sales strategies and tactics. • Review and leverage weekly sales-to-goal reports to drive performance. • Conduct quarterly performance reviews with direct reports. • Uncover new business opportunities and present business case to senior leadership to improve BSD Field Sales and Inside Sales profitability. • Collaborate with Sales Directors and peers to develop strategies that will maximize new business development.
Education & Experience: High School Diploma or GED; Bachelor's Degree (BA/BS) preferred
Area of Study: Business/Sales/Marketing
Years of Experience: Minimum seven (7) years with the types shown below
Type of Experience: • Experience managing a sales team • Experience managing business relationships • Must understand basic selling principles in B2B environment or have the ability to learn • Proven track record of staffing, developing and managing an effective and successful sales team with a high customer relationship focus • Must have strong coaching/development/motivational skills
Language Skills: • English - verbal and written Technical Competencies: • MS Office
Skills and Ability: • Executive level presentation skills require excellent verbal and written communication skills. • P&L orientation with focus on profitability. • Demonstrated ability to influence senior level management, executives, and key clients. Strong Business acumen. • Leadership skills (mentoring, coaching, counseling) • Organizational skills • Advanced selling and negotiation skills • Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of action. • Ability to work cross-functionally • Mission-based philosophy • Execute new solutions effectively • Lead a team selling approach
Information Systems: • Aops • Gmillennia • Cognos • Oracle Fusion • Salesforce (SFDC)
Personal Attributes: • Must have strong drive for achievement • Must have strong concern for quality and sense of urgency • Orientation for customer satisfaction • Leading associates to success in absence of defined processes • Coaching, Counseling, and Developing team
Other/Preferred: • This position will have regular contact with the ISO Leadership team, Human Resources, Sales Support, Training, and ISO sales management teams
About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability
How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753CarMax, the way your career should be!
When our vehicles shine, you will shine
CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.
Qualifications and requirements
Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Customer focus and attention to detail
Possession of valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$26k-31k yearly est. Auto-Apply 60d+ ago
Vehicle Condition Assessor
Carmax 4.4
Carmax job in Austin, TX
7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753CarMax, the way your career should be!
Provide an iconic customer experience
At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.
Principle Duties and Responsibilities:
• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager's analysis.
• Accurate optioning of vehicles during assessments and CarMax inventory.
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
• Complete vehicle walkarounds including communicating information accurately and in a timely manner.
• Assist Merchandising Department with maintaining inventory and executing customer transfers.
• Complete final condition verifications on inventory acquired through online customer channels.
• Assist in the preparation and operation of the wholesale auction.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Merchandising Department with various other projects and office duties, as needed.
• Assist with on-boarding of new associates.
• Complete assigned tasks independently and follow up after completion.
Job Specifications:
• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
Ability to follow detailed, standardized processes to complete work.
• Read, interpret, and transcribe data to maintain accurate records.
• Multi-task in a high energy, fast-pace work environment.
• Speak and listen effectively when dealing with internal and external customers.
• Function effectively within other departments in a team-oriented environment.
• Successfully complete all required Workday training.
• Position requires a valid driver's license.
Working Conditions:
• Requires walking, bending, kneeling or standing for extended periods of time.
• Ability to work outdoors or in any inclement weather environment for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays.
• Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).
• Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$43k-57k yearly est. Auto-Apply 60d+ ago
Customer Service
Home Depot 4.6
Austin, TX job
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
$26k-32k yearly est. 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Austin, TX job
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Basic qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$24k-27k yearly est. 9d ago
Geek Squad Advanced Repair Technician
Best Buy 4.6
Georgetown, TX job
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
Maintain knowledge, skillsets and certifications through training courses
Basic qualifications
6 months of experience diagnosing, troubleshooting or repairing technology products
Experience actively using and learning about consumer electronics
Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
Strong ability to prioritize and multi-task in a fast-paced environment
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$32k-38k yearly est. 7d ago
Commercial Specialist
Autozone, Inc. 4.4
Austin, TX job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 57282
**Job Schedule** Full time
**Pay Basis** Hourly
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
$40k-49k yearly est. 6d ago
Automotive Technician
Carmax 4.4
Carmax job in Austin, TX
7190 - Austin South - 4400 S Interstate 35, Austin, Texas, 78745CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$34k-41k yearly est. Auto-Apply 60d+ ago
Field Sales Consultant, Interiors - Pflugerville, Tx
Home Depot 4.6
Pflugerville, TX job
A Home Services Sales Consultant is responsible for selling the Company's exterior and interior products and services to customers. The Sales Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Sales Consultant will spend the majority of their working time traveling and away from a dedicated office environment.
Sales Consultants will travel to customers' homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs, and maintain/drive profitability. The Sales Consultant will also complete required sales contracts and paperwork, and take measurements using industry-standard methods to ensure orders meet required installation specifications.
The Sales Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Sales Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
**Key Responsibilities:**
+ 100% - Customer Service -Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
**Direct Manager/Direct Reports:**
+ This Position typically reports to the Sales Manager
+ This position has no Direct Reports
**Travel Requirements:**
+ Typically requires overnight travel 5% of the time.
**Physical Requirements:**
+ Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
**Working Conditions:**
+ Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
**Minimum Qualifications:**
+ Must be 18 years of age or older
+ Must be legally permitted to work in the United States
**Preferred Qualifications:**
+ Prior in-home or virtual sales experience
+ Prior home improvement industry experience
+ Prior experience with successful lead generation
+ Computer and application skills and use of varied technology (email, iPad, apps, etc.)
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ Minimal or no education requirements
**Minimum Years of Work Experience:**
+ 1 + years of previous related work experience
**Preferred Years of Work Experience:**
+ 1 + years of previous related work experience
**Minimum Leadership Experience:**
+ No previous leadership experience
**Preferred Leadership Experience:**
+ No previous leadership experience
**Certifications:**
+ None
**Competencies:**
+ Action Oriented
+ Communicates Effectively
+ Customer Focus
+ Drives Results
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
$32k-52k yearly est. 3d ago
Inventory Specialist
Advance Auto Parts 4.2
Austin, TX job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
An Inventory Specialist works with and reports to the General Manager and is responsible for HUB operation while performing the following duties. Other duties may be assigned.
Primary Duties and Responsibilities
* Pull and ship HUB orders on time.
* If HUB order can't be filled, call servicing store before next HUB run explaining how to reorder.
* Working with store management team, complete all parts department cycle counts including OUTS.
* Work with store management team to complete all parts department plan-o-grams.
* Work with store management team to stock all parts department parts.
* Work with store management team to complete all parts department callbacks.
* Work with store management team to complete MAXI changes in parts department.
* Comply with all federal, state and local laws.
* Comply with all company policies and procedures.
* Complete all required training materials, attend all scheduled store meetings.
* At General Manager's direction, train and develop Team Members to help assure the HUB is operated according to company policies and procedures.
* Coordinate through General Manager the delivery of product, maintaining inventories, keeping operating records, or preparing daily record of transactions.
* Help to ensure compliance of established security, customer service and record keeping policies and procedures.
Key Holder Responsibilities:
* Task assignment and completion, safety, open/close duties.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be competent at oral and written communications and handle basic math computations.
* Should have prior retail experience, including basic merchandising and inventory management skills.
* Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack.
* Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner.
* Previous work records should demonstrate stability and performance results.
* Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends.
* Immediately report to General Manager and/or District Manager any violation of company policy or procedure.
EDUCATION and/or EXPERIENCE
* High school diploma or GED equivalent
PHYSICAL DEMANDS
* Almost constant standing or walking.
* Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
* Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception and ability to adjust focus.
* Requires good manual skills (gross and fine finger dexterity).
* Must be able to reach above shoulder level.
* Must be capable of squatting, bending and reaching.
* Must be capable of climbing, stooping, kneeling, and crouching on an occasional basis.
WORK ENVIRONMENT
Inside approximately 95 % of the time; depending upon the time of year, the store is air conditioned or heated accordingly. No particular hazards are involved except exposure to battery acid (eye protection and aprons should be used when handling batteries, although not mandatory). An Inventory Specialist must also adhere to safety precautions when operating a forklift or hand pallet jack.
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