8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be!
About This Job
It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations.
As a Data Science Manager at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation and drive business results. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business.
With millions of customer interactions every day, and thousands of unique vehicles in inventory, you'll be tapping the industry's best data to develop new algorithms and personalized experiences that help customers efficiently find the right car and navigate their car buying journey.
In This Role You Will
Collaborate with Product teams across CarMax to explore new use cases for our Production-grade Recommendations Service, expanding across digital and physical customer touchpoints.
Lead the end-to-end experimentation lifecycle for Personalization initiatives, from hypothesis generation through A/B test design, analysis, and deployment. You will partner with Product and Strategy teams to identify and prioritize testing opportunities to drive key business metrics like vehicle reservation leads and sales conversion.
Evolve architectural solutions that reflect the unique challenges at CarMax: the length of our customers' consideration phase, the complexity of an omnichannel journey, and the need to balance customer discovery with inventory constraints.
Drive technical innovation and maintain industry awareness of best-in-class recommender systems, personalization techniques, and use of emerging AI. Research and implement relevant approaches - including contextual bandits, two-tower architecture, and next-generation personalization paradigms like LLM integration - to continuously advance CarMax's capabilities and ensure we leverage state-of-the-art approaches that deliver business value.
Qualifications And Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred
3+ years of experience in the following areas:
R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data
Data mining, machine learning, statistical modeling tools and underlying algorithms
Data Lake and cloud computing fundamentals
Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving
Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction
Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization
Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment
Ability to train and mentor others
Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus
Preferred Experience
Experience building and scaling production recommendation systems in retail, e-commerce or marketplace environments.
Hands-on expertise with modern recommender architectures including embedding models, retrieval systems, and rerankers.
Deep understanding of MLOps practices.
Experience with large-scale A/B test design and analysis.
Experience with real-time or near-real-time inference systems and managing latency/throughput tradeoffs at scale.
Familiarity with complex products requiring nuanced personalization (automotive, real estate, high-consideration purchases) or multi-sided marketplace dynamics.
Track record of driving measurable business impact through personalization and experimentation.
Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment To Diversity And Inclusion
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$104k-130k yearly est. 1d ago
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2nd Shift Painter
Carmax 4.4
Carmax job in Dallas, TX
7112 - Fort Worth/Arlington - 8400 Anderson Blvd, Fort Worth, Texas, 76120CarMax, the way your career should be!
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Carry out dent repair, masking, sanding and grinding to ensure sound bodywork
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
In this fast-paced environment you will turn over dozens of cars each week, ensuring each looks and feels as good as the last. That means using your skills to identify problems and find and carry out solutions to provide the highest quality car. You will be part of a team that respects and shares experience and knowledge, working together to deliver great results. Your work and attention to detail will ensure every car our customers buy is safe, reliable and enjoyable to drive. And, as someone who learns fast and communicates well, you will have plenty of opportunities for career development, including the chance to gain new skills and accreditations.
Qualifications and requirements
Experience in one or more of the following: masking, sanding, grinding and applying paint
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
A strong customer focus and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$30k-35k yearly est. Auto-Apply 7d ago
Retail Warehouse Associate
Best Buy Co., Inc. 4.6
Irving, TX job
As a Retail Warehouse Associate, youll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers homes. This includes unloading trucks, replenishing store shelves, tracking i Warehouse Associate, Retail, Warehouse, Associate
$30k-35k yearly est. 8d ago
Retail Sales Associate
Best Buy Co., Inc. 4.6
Irving, TX job
As a Retail Sales Associate, youll be the face of Best Buy for customers who visits our stores. Well train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each persons unique needs. Sales Associate, Retail Sales, Retail, Associate, Sales
$25k-29k yearly est. 8d ago
DRIVER,HUB/FEEDER P-T
Autozone, Inc. 4.4
Arlington, TX job
AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.
Looking for a fast-paced, customer-focused career? Join AutoZone as a Hub Delivery Driver, where you'll apply leadership skills, teamwork, and structured processes to ensure efficient, on-time deliveries while supporting commercial customers and store operations. No CDL required - you'll drive company-provided vehicles to transport parts safely and professionally, all while enjoying career growth with an essential industry leader.
WOW! Customer Service & Communication - Exceed expectations with friendly, professional service during deliveries. Build strong customer relationships with clear, effective communication.
Leadership & Teamwork - Collaborate with store managers, teammates, and commercial customers to maintain smooth operations and an engaged work environment.
Metrics Mindedness & Process Orientation - Follow structured delivery processes, ensuring accurate, on-time routes while adhering to fleet safety guidelines.
Timely Deliveries - Drive company vehicles to transport automotive parts to commercial customers and AutoZone stores. Maintain proper documentation for each delivery.
Safety & Compliance - Follow company policies and safety protocols, fleet PPE guidelines, and ensure accident-free transportation.
Vehicle Maintenance & Store Standards - Complete daily vehicle checklists, maintain cleanliness, and report maintenance issues promptly. Support store merchandising standards as needed.
Returns & Restocking - Pick up returns, process merchandise, and restock items from route deliveries efficiently and accurately.
Customer Assistance & Product Knowledge - Assist DIY customers in-store between deliveries, helping locate merchandise, providing product knowledge and offering installation services. Stay informed about current automotive promotions through AutoZone systems.
What We're Looking For
Minimum Age Requirement: Must be at least 21 years old to apply.
Valid Driver's License & Safety Compliance: Must possess a valid driver's license and adhere to AutoZone's driver safety requirements to ensure responsible and secure vehicle operation.
Automotive Knowledge: Basic knowledge of automotive parts is required.
Physical Requirements: Ability to lift, load and deliver merchandise.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You'll Go The Extra Mile If You Have
Education: High school diploma or equivalent (GED)
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail
Hazmat Endorsement Preferred: A valid Hazardous Materials (Hazmat) endorsement is a plus, helping ensure proper handling and transportation of regulated materials in compliance with safety standards.
$36k-48k yearly est. 4d ago
Hub Inventory Specialist (Overnight)
Autozone, Inc. 4.4
Carrollton, TX job
Hub Inventory Specialists leads company initiatives and ensures maximum productivity in a safe environment, controls expenses and shrink, and remains compliant with company procedures in accordance to AutoZones expectation. Hub Inventory Specialists Inventory, Specialist, Overnight, Retail, Automotive, Merchandise
$28k-32k yearly est. 2d ago
Sr. Manager, Master Data Management
Carmax 4.4
Carmax job in Plano, TX
CarMax, the way your career should be!
About this job
The Senior Technology Manager at CarMax helps bring disruptive innovation to life. They foster a solution driven mindset for their teams and partner with stakeholders to provide innovative solutions that deliver CarMax's strategic mission and plans. This Senior Manager grows people, creates teams that solve problems for our Associates and customers and communicates priorities to stakeholders. The empowered teams of engineers they lead follow the Agile framework and leverage best in class technology to solve complex business problems. With these teams of inspired associates, if you have a good idea, this is the place to be.
The Senior Manager of Technology for Master Data Management is a key leader in providing reliable and scalable data management capabilities across the enterprise. The Senior Manager will be responsible for the talent selection and career development of a team of passionate software and data engineers, who closely partner with source data systems to centralize, enrich, and provide additional quality controls of the data that is critical for operational systems that helps build a customer 360 solution . The ideal candidate will have a passion and understanding of Master Data Management and will have the substantial experience in software engineering, data engineering, and cloud engineering practices that are necessary to ensure the data is ready to support mission-critical capabilities that drive CarMax's iconic customer experience.
If you are interested in leading a high performing Technology team that drives building iconic customer experiences by leveraging data, your career search ends now!
Well curated and trusted data is what powers customer experiences at CarMax. As we enable more and more digital experiences for our customers, we need to ensure the data that drives those experiences is comprehensive, accurate, and available. We are looking for a Senior Manager of Technology to lead the Master Data Management team at CarMax!
Essential Responsibilities - What you will do
Strategic planning and Results Focus
Prioritize objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations.
Deliver on commitments by being results focused while efficiently leveraging team talent.
Think strategically - identify goals for the team while working to remove impediments.
Evaluates root cause to multi-layer problems and identifies impacts beyond the immediate team/department. Breaks down complex plan into digestible and manageable action plans.
Communication
Persuasive and influential communicator - able to explain complex or intangible concepts to stakeholders at all levels
Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.
Leverages a balanced network across various levels to influence.
Partner with business stakeholders, peer groups, the IT management team, and key associates to get buy-in on strategic efforts.
Team Leadership and Development
Lead and empower a team of Engineers with varying levels of experience.
Demonstrate the ability to connect the daily work to the organizational vision and inspires the team to contribute by sharing the “why”.
Attract, recruit, retain and coach a strong team of skilled and engaged associates.
Create clear role expectations and develop associates to reach their full potential - understand their goals and needs, partner in their development, provide advice, feedback, training, and advocacy.
Drive associate engagement while leading through other leaders where necessary.
Technology and Methods:
Our Master Data Management engineering team leverages a broad complement of best-in-class systems, methodologies and technology including:
MDM tool - Reltio
Integration patterns including REST APIs, Eventing, Bulk Uploads
DevOps Practices and Culture
Dual-Track Agile
Net/.Net Core, Azure, Microservices Architecture, Snowflake
While this role is not “hands on keyboard,” we challenge our Sr. Managers to remain curious of innovative technology while also broadening their knowledge of CarMax functional areas.
Qualifications - What do you bring.
Passionate about information technology, data management, and data pipelines.
Persuasive communicator - able to explain complex or intangible concepts to stakeholders at all levels.
Good listener - weighs input from multiple perspectives when forming opinions and recommendations.
Collaborative and team-oriented work approach.
Experience gaining buy-in among a large, diverse group of stakeholders.
Experience managing, training and mentoring others in software and data engineering.
Able to easily motivate and inspire team members, peers, stakeholders, and executives.
Innovative; thinks beyond boundaries.
Analytical; solves problems at root cause and prioritizes effectively.
Continuous learner and improvement mentality; never satisfied.
Comfortable speaking to large audiences and executives.
Flexible and open-minded; proactively seeks input from others.
Entrepreneurial drive and spirit; enjoys working in a fast-paced environment.
Handles constructive criticism with ease; adapts easily and efficiently to change.
Education and Experience:
BS degree in Computer Science or Engineering
7+ years of experience in Information Technology with 5+ years of Technology development and implementation
5+ years of experience managing direct reports.
5+ years of experience required leading software projects leveraging Agile practices, required.
Experience with any MDM tool like Reltio/Informatica/Microsoft Dynamics etc. preferred.
Understanding of Data Governance/Data stewardship concepts
Experience with building a customer 360 solution and/or Product Information System a plus.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
Work Location and Arrangement: This role will be based out of one of the following locations and have a Hybrid work arrangement:
• Dallas, TX Technology Hub
• Richmond, VA Technology Innovation Center
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$109k-137k yearly est. 2d ago
Shift Supervisor (Full Time)
Autozone, Inc. 4.4
Grand Prairie, TX job
AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaini Shift Supervisor, Store Manager, Supervisor, Customer Service, Automotive
$28k-33k yearly est. 3d ago
Sr. Data Scientist
Carmax 4.4
Carmax job in Dallas, TX
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!
About this job
It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations.
As a Sr. Data Scientist at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business.
With millions of customer interactions every day, you'll be tapping the industry's best data to develop new algorithms and capabilities to acquire quality customers for CarMax and to enhance how those customers navigate their car buying journey.
What you will do - Essential Responsibilities
Build and enhance algorithms that enable iconic personalized experiences for our customers
Employ a deep command of data science modeling techniques and statistics, leveraging a variety of technologies, open-source languages, and cloud computing platforms
Apply expertise in model design, training, evaluation, and implementation
Unlock insights by analyzing large amounts of complex proprietary customer, website, and transactional data
Identify, prioritize, and design testing opportunities that will inform algorithm enhancements
Partner with cross-functional teams -- eg Product, Operations, Strategy, Data Engineering, to:
Create new use cases for data-powered products
Develop and implement tools that enhance the Customer Experience, the Associate Experience, and our Marketing Acquisitions strategies
Communicate with all levels throughout the organization to understand the business opportunities, explain the models, tell impactful data-driven stories, and influence change
Collaborate within the team to deliver high quality analytics, share best practices, and help each other learn and grow
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Degree in Statistics, Data Science, or a related field
Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred
1-2+ years of experience in the following areas:
R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data
Data mining, machine learning, statistical modeling tools and underlying algorithms
Data Lake and cloud computing fundamentals
Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving
Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction
Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization
Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment
Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus
Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$93k-120k yearly est. Auto-Apply 55d ago
LG Home Theater Specialist
Best Buy 4.6
Frisco, TX job
As an LG Home Theater Expert, you'll work in one of our retail stores to promote, demonstrate and sell home theater products with an emphasis on the LG brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand each product's unique value. You'll also work closely with sales associates as you share your knowledge about LG products and ensure the team is ready to assist customers with the brand.
What you'll do
Maintain a high level of product knowledge about new home theater technology
Ensure the department remains organized and ready to serve customers
Educate other team members about LG home theater products
Provide feedback on products and customer engagement through calls and in person meetings with vendor partners and market teams
Basic qualifications
Must be at least 18 years old
1 year of experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
Prior experience serving as a specialist in premium, luxury or complex technology solutions
1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$27k-32k yearly est. 2d ago
Sr. Engineer, AI & ML
Carmax 4.4
Carmax job in Dallas, TX
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!
About this job
At CarMax, a
Senior Engineer, Artificial Intelligence
is a technologist with domain-specific expertise in Generative AI, able to address advanced concepts and feature designs for hosting deep-learning models that generate content with processes and tools for testing, evaluating, and analyzing the AI system. As a member of the GenAI team
,
you will have a direct impact on improving the performance of our business through machine learning and Generative AI system implementations that drive CarMax's iconic omni-channel customer experience.
Essential Responsibilities:
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!
The Senior Engineer in the Data Science and Machine Learning Engineering team at CarMax will be responsible for in providing reliable and scalable machine-learning capabilities across the organization. This role will closely partner with Data Scientists to design and productionalize machine learning models, including testing and monitoring of the applications and front-end experiences. The ideal candidate will have the substantial experience in software engineering and cloud engineering that is necessary to turn machine learning models into highly visible, mission-critical capabilities that drive CarMax's iconic customer experience and will have a passion for Data Science and Machine Learning.
Minimum Qualifications:
5+ years' software-engineering experience in an enterprise-level environment
2+ years' experience designing and developing on distributed architectures (microservices, Kubernetes, etc.)
2+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
Proficient in the Python programming language
2+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
Experience in DevOps practices, testing frameworks, and CI/CD
Excellent communication skills, adapting to various audience types
Experience on a fast-paced, highly collaborative agile team within a Product-oriented organization
Ability to positively influence team norms, culture, and technical vision
Bachelor's Degree in Computer Science or related Technology field or equivalent experience
Preferred Qualifications:
Master's in Computer Science, Engineering, Decision Sciences or equivalent area
Proficient in an object-oriented programming language (i.e. C#, Java)
Proficient in writing production level code in python (services, applications, etc.)
Experience in machine-learning and/or AIaaS with demonstrated knowledge or projects
Familiarity with MLOps and industry-standard machine-learning Python libraries
Enthusiastic about the vision of building an augmented algorithmic organization
Model Development and Deployment (MLFlow, Azure ML, Sage Maker, or others)
Data Science Libraries and Algorithms (TensorFlow, Scikit, PyTorch, etc)
Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.
Associates based in Richmond work onsite 5 days per week.
Associates based in Plano work onsite 2 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 250 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$101k-123k yearly est. Auto-Apply 55d ago
Delivery Driver
Advance Auto Parts 4.2
Fort Worth, TX job
Responsibilities
Pick, stage and safely deliver parts to pro customers
Pick up returns and cores
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Daily collection of credit accounts
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
Assist in upselling and cross-selling products to increase average transaction value
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
General stocking including truck stocking, back stock and cycle counts
Maintain knowledge of product inventory and new arrivals to assist with sales
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Other duties as assigned
Success Factors
Safe driving and navigation ability
Ability to use delivery board system
Friendly and persuasive communication
Ability to locate and stock parts Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Sales aptitude and customer service orientation
Ability to identify customer needs and recommend solutions
Essential Job Skills Necessary for Success as a Driver
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
Confidence in engaging customers and promoting products
Willing to learn about new products and sales techniques
Prior Experience that Sets a Driver up for Success
* Automotive parts experience is preferred
Education
* High school diploma or equivalent
Certificates, Licenses, Registrations
* Must have a valid driver's license with an acceptable driving record
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
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$26k-32k yearly est. 3d ago
Retail Parts Pro
Advance Auto Parts, Inc. 4.2
Mansfield, TX job
Provide GAS 2 selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of cust Parts, Retail, Manufacturing, Skills
$25k-29k yearly est. 6d ago
Commercial Specialist
Autozone, Inc. 4.4
North Richland Hills, TX job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 60260
**Job Schedule** Full time
**Pay Basis** Hourly
$39k-48k yearly est. 4d ago
FRONT END/ASST DEPT LEADER
Kroger 4.5
Plano, TX job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Retail or Customer Service experience
Desired
High school diploma or equivalent
Management experience
Second language (speaking, reading and/or writing)
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Assist with monitoring and control supply expenses for the department.
Assist with managing cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Assist with creating and execute budgets and scheduling of labor in partnership with store management.
Assist in the development and implementation of department action plans to achieve desired results.
Collaborate with Front-end associates and promote teamwork.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Adhere to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
$27k-37k yearly est. 3d ago
Retail Parts Pro Store 7670
Advance Auto Parts 4.2
Garland, TX job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$33k-46k yearly est. 8d ago
Automotive Painter
Carmax 4.4
Carmax job in Midlothian, TX
4026 - Midlothian TX - 4100 Power Way, Midlothian, Texas, 76065CarMax, the way your career should be!
Under general supervision, this position is responsible for all aspects of the paint application process, minor repairs, sanding, grinding, and paint preparation.
On as needed basis, also responsible for Cosmetic Reconditioning Associate II, Flow Inventory Associate II, Senior Reconditioning Associate, and Senior Reconditioning Associate I duties.
Principal Duties and Responsibilities:
Complete paint application
Complete minor repairs, including sanding and grinding
Complete paint preparation, including color matching and mixing
Participate in problem-solving and continuous improvement activities with team
Execute standardized work as defined
Ensure that all vehicles meet CarMax Paint Standards
Ensure all equipment is maintained, repaired, and cleaned as required
Ensure proper inventory levels of all personal protective equipment, tools, and chemicals required to carry out paint process for all Senior Reconditioning Associates
Ensure workplace cleanliness and organization in accordance with CarMax 5S standards
Provide outstanding customer service to both internal and external customers
Interior and exterior detailing, interior repair, inventory, and paint preparation functions
Complete duties as assigned by Managers
Job Specifications:
Position requires the following pre-requisites and abilities:
New Associate Orientation Training - Operations
Accountable to Associate 1 Competency Model
Kronos Training for Hourly Associates
Meet Cosmetic Reconditioning Associate II, Flow Inventory Associate II, Senior Reconditioning Associate and Senior Reconditioning Associate I Performance Standards
Successfully complete Cosmetic Reconditioning Associate II, Flow Inventory Associate II, II Senior Reconditioning Associate, Senior Reconditioning Associate I and II Workstation Certifications
Read, interpret and transcribe data in order to maintain accurate records
Discern appropriate paint colors for purposes of painting and reconditioning vehicles to meet CarMax standards
Perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of reconditioning process, allowing for cross-training and full coverage of all areas
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions
Adhere to all CarMax policies including, but not limited to: Time and Attendance Policy, Asset Protection, Culture of Integrity and Standards of Professional Appearance
Follow all government regulations including, but not limited to, OSHA and EPA standards
Requires walking or standing for an extended period of time.
Variable work schedules with shifts that may include nights, weekends, holidays, and 12+ hour days
Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.
CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.
This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$35k-42k yearly est. Auto-Apply 60d+ ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Frisco, TX job
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014694BR
Location Number 001773 Eldorado TX Pkwy Store
Address 5299 Eldorado Pkwy$15 - $19.22 /hr
Pay Range $15 - $19.22 /hr
$15-19.2 hourly 7d ago
Store Driver Store 2075
Advance Auto Parts 4.2
Fort Worth, TX job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Store Driver?
Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.
Primary Responsibilities
Safely deliver parts to customers as needed
Pick and stage parts for customer orders
Pick up returns and cores
Drop off weekly / monthly sales flyer
Daily collection of credit accounts
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems (Back stock) and store equipment
Essential Job Skills Necessary for Success as a Driver
Communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Driver up for Success
Automotive parts experience is preferred
Certificates, Licenses, Registrations
Must have a valid driver's license and be fleet safety certified
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$23k-29k yearly est. 8d ago
Service Consultant
Carmax 4.4
Carmax job in Plano, TX
7207 - Plano - 4448 W Plano Pkwy, Plano, Texas, 75093CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.