7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$37k-45k yearly est. Auto-Apply 14d ago
Looking for a job?
Let Zippia find it for you.
Detailer
Carmax 4.4
Carmax job in Greensboro, NC
7185 - GreensboroNC - 3412 W Wendover Ave, Greensboro, North Carolina, 27407CarMax, the way your career should be!
When our vehicles shine, you will shine
CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
What you will do - Essential responsibilities
Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love
Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order
Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new
Follow and promote CarMax's high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.
Qualifications and requirements
Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Customer focus and attention to detail
Possession of valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$28k-33k yearly est. Auto-Apply 60d+ ago
Retail Parts Pro
Advance Auto Parts, Inc. 4.2
Asheboro, NC job
Provide GAS 2 selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of cust Parts, Retail, Manufacturing, Skills
$25k-30k yearly est. 1d ago
Retail Parts Pro Store 8118
Advance Auto Parts 4.2
Greensboro, NC job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$31k-45k yearly est. 2d ago
Retail Sales Specialist - Mobile Phones
Best Buy 4.6
Greensboro, NC job
As a Retail Sales Specialist in our mobile phone department, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you'll lean into your people skills and passion for technology to create unforgettable customer experiences. We'll provide ongoing training and self-guided learning, so you're always ready to showcase the latest mobile phones, accessories and services.
In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices.
What you'll do
* Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
* Use available tools to stay current on promotional initiatives and help drive profitable growth
* Generate future opportunities by discovering customers' current and long-term tech needs
* Embrace our learning culture to continuously improve existing skills while acquiring new ones
* Maintain specified department merchandising and organization
Basic qualifications
* Must be at least 18 years old
* Ability to work successfully as part of a team
Preferred qualifications
* 3 months of experience working in customer service, sales or related fields
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* $5 qualified upgrades and prepaid activations bonus
* $10 New line activation bonus
* $30 lively activations and sim cards bonus
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1011995BR
Location Number 000155 GreensboroNC Store
Address 1701 S 40 Dr$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 7d ago
Kitchen Designer
Home Depot 4.6
Greensboro, NC job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation.
Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals.
Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
$65k-94k yearly est. 60d+ ago
Warehouse Operations
Home Depot 4.6
Greensboro, NC job
Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$31k-37k yearly est. 22d ago
Commercial Specialist
Autozone, Inc. 4.4
Burlington, NC job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 48622
**Job Schedule** Full time
**Pay Basis** Hourly
$34k-41k yearly est. 31d ago
Store Driver
Advance Auto Parts, Inc. 4.2
Winston-Salem, NC job
Position Responsibilities. Pick, stage and safely deliver parts to pro customers Pick up returns and cores. Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts. Build and maintai Driver, Store, Retail, Automotive, Sales, Customer
$19k-23k yearly est. 2d ago
Automotive Technician
Carmax 4.4
Carmax job in Greensboro, NC
7185 - GreensboroNC - 3412 W Wendover Ave, Greensboro, North Carolina, 27407CarMax, the way your career should be!
CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax
Ensure every vehicle is one our customers can rely on
At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- Tuition reimbursement
- and more!
What you will do - Essential responsibilities
Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease
Work as part of a team to solve technical problems quickly and effectively
Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles
Follow and promote our high standards of safety, cleanliness and organization
Be part of a team that cares about customers and their cars
CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.
Qualifications and requirements
Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning
Knowledge of health and safety compliance
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$34k-40k yearly est. Auto-Apply 10d ago
Inventory Associate (Part Time)
Carmax 4.4
Carmax job in Winston-Salem, NC
7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be!
An opportunity in the auto industry you can count on
If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.
What you will do - Essential responsibilities
Log and track deliveries and vehicle inventory
Move cars around the site so they are available for customers to view
Ensure our locations are always welcoming to customers
Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve
Learn about delivering great customer experiences from an expert team
Build your success on ours
Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
Qualifications and requirements
A high level of motivation
Possession of a valid driver's license
Good communication and teamwork skills
Work outdoors in all types of weather
Flexibility to work evenings and weekends
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$32k-37k yearly est. Auto-Apply 60d+ ago
Vehicle Condition Assessor
Carmax 4.4
Carmax job in Winston-Salem, NC
7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be!
The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCA's assist with customer transfers, complete lot merchandising activities, secure vehicles, and assist the Merchandising team with additional daily functions as needed. A VCA may also perform various wholesale auction responsibilities.
Principle Duties and Responsibilities:
• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager's analysis.
• Accurate optioning of vehicles during assessments and CarMax inventory.
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
• Complete vehicle walkarounds including communicating information accurately and in a timely manner.
• Assist Merchandising Department with maintaining inventory and executing customer transfers.
• Complete final condition verifications on inventory acquired through online customer channels.
• Assist in the preparation and operation of the wholesale auction.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Merchandising Department with various other projects and office duties, as needed.
• Assist with on-boarding of new associates.
• Complete assigned tasks independently and follow up after completion.
Job Specifications:
• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
Ability to follow detailed, standardized processes to complete work.
• Read, interpret, and transcribe data to maintain accurate records.
• Multi-task in a high energy, fast-pace work environment.
• Speak and listen effectively when dealing with internal and external customers.
• Function effectively within other departments in a team-oriented environment.
• Successfully complete all required Workday training.
• Position requires a valid driver's license.
Working Conditions:
• Requires walking, bending, kneeling or standing for extended periods of time.
• Ability to work outdoors or in any inclement weather environment for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays.
• Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).
• Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$32k-41k yearly est. Auto-Apply 60d+ ago
Business Office Associate - Full Time
Carmax 4.4
Carmax job in Greensboro, NC
7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be! Provide an iconic customer experience - Summary:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
What you will do - Essential Responsibilities:
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
Seeks win/win solutions for the customer and partners appropriately
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with
considerations to security and loss prevention.
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.
Learn and succeed as part of a team:
Pleasant, but noisy office environment
Numerous distractions and disruptions due to incoming communication
May require walking or standing for extended periods of time
Variety of work schedules with shifts that do include nights, weekends, and holidays.
Wear CarMax clothing (acquired through the company) at all times while working in the store
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Use resources and partnership to balance the needs of the customer and the business
Understand numeric filing system
Use word processing, spreadsheet and other programs, displaying intermediate PC skills
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
Lift objects that weigh as much as 15-20 lbs
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
Complete CarMax provided training as required
Develop partnerships with Sales team and other departments in order to provide quality customer service
Maintain confidentiality of all records, files and reports within the scope of the position
Report Asset Protection and/or Human Resource related issues to management
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$32k-37k yearly est. Auto-Apply 38d ago
Sales Consultant - Part-Time
Carmax 4.4
Carmax job in Greensboro, NC
7185 - GreensboroNC - 3412 W Wendover Ave, Greensboro, North Carolina, 27407CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$37k-45k yearly est. Auto-Apply 60d+ ago
Class A Commercial Driver - Night Shift
Carmax 4.4
Carmax job in Winston-Salem, NC
7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be!
CarMax is now hiring Fleet Drivers! Start loving what you do at CarMax
Delivering satisfaction, every day
At CarMax, we're not just moving vehicles-we're moving an industry forward. As a Fleet Driver, you'll play a key role in transporting our vehicle inventory across our logistics network while representing a company known for integrity and safety. We value our drivers and provide consistent schedules, competitive pay, and routes designed to get you home daily.
You will also enjoy a generous range of company benefits including:
- Paid time off
- Medical / dental coverage
- 401k with company match
- Vehicle discount
- and more!
What you will do - Essential responsibilities
Safely load, secure, transport, and offload CarMax vehicles between stores, auctions, vendors, and logistics hubs using a company-assigned car hauler.
Ensure timely and accurate delivery of vehicles to support inventory movement and customer satisfaction
Operate equipment with a strong focus on safety, efficiency, and cleanliness, maintaining a well-kept truck and trailer.
Conduct thorough pre-trip and post-trip inspections of assigned equipment in accordance with DOT and CarMax standards
Maintain accurate and compliant DOT logs and documentation
Represent CarMax professionally with vendors, store associates, and the general public
Be part of the team that's driving up standards
At CarMax, Fleet Drivers are trusted professionals who keep our operations moving smoothly and safely. You'll play a vital role in our logistics network, helping ensure the right vehicles are where they need to be-on time and ready for our customers. This is more than a driving job; it's an opportunity to represent a brand built on trust, teamwork, and doing the right thing, every time.
Qualifications and requirements
Valid state-issued commercial driver's license Class A (CDL) Required.
2+ years Class A CDL Driving experience required. Military (Heavy/Medium Tactical Vehicle) driving experience will be considered.
In lieu of having Class A CDL Driving experience, current CarMax Associates are eligible to apply when they have met the following criteria:
A valid state-issued Class A Commercial Driver's License (CDL)
2+ years of Commercial Motor Vehicle (CMV) driving experience at CarMax - non-Class A CMV experience is acceptable
No preventable safety incidents in the past 2 years (validated by the Safety & Compliance Team)
Clean driving record with no serious violations in the past three years; candidates must meet CarMax's Driver Safety Evaluation criteria.
Ability to meet DOT & FMCSA qualification requirements.
Lift heavy objects and winch transported vehicles during the loading process.
Proficiency in operating a 10-speed transmission.
Willingness to work outdoors in various weather conditions.
Good communication skills.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$36k-45k yearly est. Auto-Apply 47d ago
Kitchen Designer
Home Depot 4.6
Hillsborough, NC job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$65k-95k yearly est. 22d ago
Retail Parts Pro
Advance Auto Parts, Inc. 4.2
Mocksville, NC job
Provide GAS 2 selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wiper installs, etc. - Ensure high standards of cust Parts, Retail, Manufacturing, Skills
$25k-30k yearly est. 2d ago
Automotive Technician
Carmax 4.4
Carmax job in Winston-Salem, NC
7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be!
Tune up your skills in vehicle repair and build a great career
If you want to learn how to repair and recondition vehicles to the highest standards, CarMax is the place to be. You will use your skills to get vehicles ready for our customers, ensuring they are safe and reliable. The Automotive Apprentice will learn to repair engines, adjust steering and suspension, fix heating and air conditioning and more. In return, you will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts.
What you will do - Essential responsibilities
Build confidence, experience and skills as an automotive mechanic across a wide range of domestic and foreign vehicles
Work as part of a team to solve technical problems quickly and effectively
Follow and promote our high standards of safety, cleanliness and organization
Learn from a team that cares about customers and their cars
CarMax Apprentice Techs work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. The work environment is clean, modern, and climate-controlled, where you can work comfortably all year. We're ready to invest in you so you can build a future with CarMax.
Qualifications and requirements
Some knowledge and experience of repairing vehicles
Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time
Manage multiple tasks in a fast-paced environment
Good communication skills and attention to detail
Possession of a valid driver's license
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$34k-40k yearly est. Auto-Apply 60d+ ago
Commercial Specialist
Autozone, Inc. 4.4
Haw River, NC job
**Responsibilities** + Assistcommercial customerswith product selection and order management. + Maintain accuratebilling recordsand ensureon-time deliveries. + Conductaccount visitsto build relationships and ensure service quality. + Generate new business throughoutbound callsandin-person outreach.
+ Followcash handling procedures, including deposits and collections.
+ Document and inspect all deliveries for accuracy and condition.
+ Monitor and report onvehicle maintenance and safety.
+ Managebattery consignment inventoryand perform weekly stock checks.
+ Handlereturns and accident proceduresaccording to company policy.
+ Lead the commercial department in the absence of the Commercial Sales Manager.
+ Promote asafe and compliant work environmentfor all team members.
**Qualifications**
**What We Are Looking For**
+ Strong customer service and communication skills.
+ Ability to manage multiple tasks in a fast-paced environment.
+ Familiarity with billing, inventory, and delivery processes.
+ Commitment to safety and compliance with company procedures.
+ Valid driver's license and a clean driving record.
**You'll Go the Extra Mile If You Have**
+ Previous experience in commercial sales or automotive retail.
+ Knowledge of AutoZone systems and procedures.
+ Experience managing or supporting a team.
+ Strong organizational and problem-solving skills.
+ Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
**About Autozone**
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
**Benefits at AutoZone**
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.
**All AutoZoners (Full-Time and Part-Time):**
+ Competitive pay
+ Unrivaled company culture
+ Medical, dental and vision plans
+ Exclusive discounts and perks, including an AutoZone in-store discount
+ 401(k) with company match and Stock Purchase Plan
+ AutoZoners Living Well Program for free mental health support
+ Opportunities for career growth
**Additional Benefits for Full-Time AutoZoners:**
+ Paid time off
+ Life, and short- and long-term disability insurance options
+ Health Savings and Flexible Spending Accounts with wellness rewards
+ Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
**Fair Chance:**
An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf
**Online Application:**
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
**Job Identification** 48625
**Job Schedule** Full time
**Pay Basis** Hourly
$34k-41k yearly est. 31d ago
Service Consultant
Carmax 4.4
Carmax job in Winston-Salem, NC
7278 - Winston-Salem - 1580 Hanes Mall Blvd, Winston Salem, North Carolina, 27103CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.