7242 - Midlothian - 901 Murray Olds Dr, Midlothian, Virginia, 23114CarMax, the way your career should be!
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.
Principle Duties and Responsibilities:
♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.
♦ Assist Service/Customer Operators with incoming service calls when needed.
♦ Accurately interview and document customer concerns.
♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).
♦ Create repair orders, and route work to technicians or mechanical associates.
♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
♦ Consult with customers regarding needed repairs.
♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .
♦ Close and invoice repair orders.
♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
♦ Collects service payments and manages cash including receiving and counting money.
♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner.
Job Specifications:
Work requires ability to:
♦ Demonstrate exceptional interpersonal, communication, and customer service skills.
♦ Demonstrate exceptional telephone etiquette and active listening skills.
♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
♦ Meet or exceed CarMax guidelines for customer satisfaction.
♦ Read, interpret and transcribe data in order to maintain accurate records.
♦ Intermediate computer skills, including spreadsheet knowledge.
♦ Successfully work with associates in other departments within the store.
♦ Perform multiple duties in a high-energy, fast-paced working environment.
♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
♦ Stay current in CarMax provided training in all areas of the Service process.
Working Conditions:
♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
♦ Requires walking or standing for extended periods of time.
♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$39k-47k yearly est. Auto-Apply 44d ago
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Business Analyst Intern - Richmond, VA
Carmax 4.4
Carmax job in Richmond, VA
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!
Business Analyst Internship Program
The Business Analyst Internship Program offers a unique opportunity for college students to immerse themselves in the world of business analytics. Over 10 weeks, interns will gain practical experience, develop essential skills, and contribute to impactful projects while building a strong foundation for their future career.
The Program:
The Business Analyst Internship Program is a 10-week immersive experience during the summer.
Interns start together as a cohort, fostering a collaborative and supportive environment.
The program emphasizes professional growth through diverse experiences, leadership interactions, formal training, and team-building activities.
Interns engage in real-world projects, developing skills in analytics, strategy, and communication.
Each intern will be paired with a mentor to guide their development and provide insights into the business analyst role.
Successful interns may have the opportunity to continue their careers with us post-internship, often in roles they have explored during the program.
The Role:
Analyze - Use your analytic skills to work with CarMax's industry-leading data while solving unique business challenges. Create insights that drive our success and industry innovation
Collaborate & Influence - Partner to learn about our business and the impact of your insights. Use presentation and communication skills to share analytic findings and effect positive change
Learn & Grow - Benefit from training & experiences that enhance both technical (e.g., coding, analytic methods) and soft skills (e.g., communication, storytelling)
Contribute to our Community - Join a vibrant community of over 200 full-time analysts from diverse backgrounds (including former CarMax interns). Build friendships and professional relationships that will enrich your experience and contribute to your future success.
Our Values:
Our analysts address important business opportunities, embodying CarMax's four core values while bringing analytic solutions to life:
Do the Right Thing: We uphold a culture of integrity, promoting a respectful and inclusive work environment.
Put People First: We prioritize associate development, healthy work culture & ensuring a great experience for our customers.
Win Together: Teamwork is key; we learn from each other and value diverse perspectives.
Go for Greatness: We strive for continuous improvement, enhancing our skills and the products we create & solidifying CarMax's industry leadership.
Core Competencies:
Practical experience (coursework, projects, research, internships)
Enthusiasm for growth, development, and learning
Curiosity and critical thinking skills
Passion for problem-solving and leadership development
Proactivity and commitment to delivering results
Dedication to continuous improvement and innovation
Requirements:
Currently enrolled as a rising junior or rising senior in a Bachelor's Degree or Master's Degree program, in an analytical/quantitative major preferred
Proficiency with computers and database systems and/or software packages preferred (ex. SQL, Snowflake, Python, Tableau, PowerBI, Microsoft Suite)
Excellent verbal, written, and interpersonal skills
Work Authorization:
Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
Work Location:
Associates will have the opportunity to work from our Corporate Headquarters & Technology Innovation Center, both located in Richmond, VA and has a Hybrid work arrangement in office at minimum 2 days a week.
About CarMax:
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 250 locations nationwide.
Our amazing team of more than 30,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$40k-48k yearly est. Auto-Apply 6d ago
Store Driver
Advance Auto Parts, Inc. 4.2
Richmond, VA job
Position Responsibilities. Pick, stage and safely deliver parts to pro customers Pick up returns and cores. Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts. Build and maintai Driver, Store, Retail, Automotive, Sales, Customer
$24k-29k yearly est. 8d ago
Retail Sales Specialist - Verizon
Best Buy 4.6
Williamsburg, VA job
As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you'll lean into your people skills and passion for technology to create unforgettable customer experiences. We'll provide ongoing training and self-guided learning, so you're always ready to showcase the latest Verizon products and services.
In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).
What you'll do
* Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
* Use available tools to stay current on promotional initiatives and help drive profitable growth
* Generate future opportunities by discovering customers' current and long-term tech needs
* Embrace our learning culture to continuously improve existing skills while acquiring new ones
* Maintain specified department merchandising and organization
Basic qualifications
* Must be at least 18 years old
* Ability to work successfully as part of a team
Preferred qualifications
* 3 months of experience working in customer service, sales or related fields
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* $30 qualified new line activation bonus
* $10 qualified upgrade and tablet activation bonus
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Auto Req. ID1013897BR
Location Number 001444 Williamsburg VA Store
Address 210 Whittakers Trace$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 8d ago
Retail Store Manager
Best Buy Canada 4.6
Richmond, VA job
You'll love it here! We are hiring immediately for a retail store manager to join our team. Your passion for creating amazing customer and employee experiences, leading teams and achieving sales results will result in you making a positive impact for our customers, employees and communities.
Join us and grow your career with our team as a retail store manager (general manager), which we call a store leader at Best Buy.
We ask that you are flexible to travel to the following locations: Cambie, West Vancouver, Robson, Granville, Richmond, South Vancouver, Kingsway, Burnaby. The successful candidate will start as a store leader in training and be assigned a permanent store leader position in one of these locations.
What you'll do as a store leader:
* Oversee all aspects of our store, from leading a team of assistant store leaders, team leads and advisors to partnering with all areas of the business, and vendors
* Motivate, coach, develop and inspire your team to help customers find the perfect product or service
* Cultivate an inclusive team and learning culture while having fun!
* Oversee store KPI's (revenue, merchandising standards, inventory health, health and safety)
* Maintain a healthy profit and loss
What we're looking for:
* 7+ years of retail store manager experience
* 5+ years of experience leading a retail team of at least 50 employees and a $30+ million big box retail store
* 5+ years of experience managing and reviewing operational expenses and revenue
* Proven track record of achieving and exceeding sales goals in a high-sales volume store
* A leader who leads by example on the floor to increase employee engagement, customer experience and revenue opportunities
* Ability to create an inclusive, fun and safe work environment
* In this role you may be placed permanently in any of our store locations in Cambie, West Vancouver, Robson, Granville, Richmond, South Vancouver, Kingsway, Burnaby and ability to commute to those locations is required
Why you'll love it here:
* Ability to work a consistent schedule with flexibility based on business needs
* Competitive wages and benefits
* Employee discounts on awesome tech
* An inclusive, fun, and supportive team
* Training programs to build new and transferable skills
* Internal Professional Coaching Program to further development
Join our amazing team!
We are looking for people just like you.
About Best Buy
As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.
Grow your career in development roles (flagship store leader, district leader). Whatever the role, we strive to give our people the necessary tools and training to make a difference.
Annualized Compensation Range
$65,000.00 - $80,000.00
This job is eligible for a company performance bonus in addition to the compensation range above.
Pay may vary by province. Pay listed is for the location advertised.
2220 Cambie Street, Vancouver, BC V5Z 2T7
This posting is for a vacancy.
$65k-80k yearly Auto-Apply 16d ago
Service Technician, HVAC Repair
Sears 4.3
Richmond, VA job
HVAC Repair Technician Why an HVAC Repair Technician career might be right for you: * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions * You like fixing things - Getting things working again is a satisfying outcome. You did that!
* You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners
* You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes
Why a career with Sears Home Services is right for you:
* Great hourly rates - $22 - $36 / hour base rate salary, depending on experience
* Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
* 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
Flexible schedules - Sears techs are NOT on call.
* Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
* Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
* Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills
* Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
* Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support
$22-36 hourly 60d+ ago
Kitchen Designer
Home Depot 4.6
Richmond, VA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
$62k-91k yearly est. 60d+ ago
FRONT END/ASST DEPT LEADER
Kroger 4.5
Richmond, VA job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Retail or Customer Service experience
Desired
* High school diploma or equivalent
* Management experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
* Assist with monitoring and control supply expenses for the department.
* Assist with managing cash control, sales and cash items and records for the store.
* Manage the scheduling of Front-end associates to provide adequate department coverage.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Assist with creating and execute budgets and scheduling of labor in partnership with store management.
* Assist in the development and implementation of department action plans to achieve desired results.
* Collaborate with Front-end associates and promote teamwork.
* Display a positive attitude.
* Stay current with present, future, seasonal and special ads.
* Adhere to all food safety regulations and guidelines.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Adhere to all local, state and federal laws, and company guidelines.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$27k-43k yearly est. Auto-Apply 60d+ ago
Sr. Data Scientist
Carmax 4.4
Carmax job in Richmond, VA
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!
About this job
It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations.
As a Sr. Data Scientist at CarMax, you'll apply your passion and expertise for data, machine learning, predictive analytics, and entrepreneurship to create data-powered products that enrich CarMax's culture of innovation. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business.
With millions of customer interactions every day, you'll be tapping the industry's best data to develop new algorithms and capabilities to acquire quality customers for CarMax and to enhance how those customers navigate their car buying journey.
What you will do - Essential Responsibilities
Build and enhance algorithms that enable iconic personalized experiences for our customers
Employ a deep command of data science modeling techniques and statistics, leveraging a variety of technologies, open-source languages, and cloud computing platforms
Apply expertise in model design, training, evaluation, and implementation
Unlock insights by analyzing large amounts of complex proprietary customer, website, and transactional data
Identify, prioritize, and design testing opportunities that will inform algorithm enhancements
Partner with cross-functional teams -- eg Product, Operations, Strategy, Data Engineering, to:
Create new use cases for data-powered products
Develop and implement tools that enhance the Customer Experience, the Associate Experience, and our Marketing Acquisitions strategies
Communicate with all levels throughout the organization to understand the business opportunities, explain the models, tell impactful data-driven stories, and influence change
Collaborate within the team to deliver high quality analytics, share best practices, and help each other learn and grow
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Degree in Statistics, Data Science, or a related field
Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Engineering) is preferred
1-2+ years of experience in the following areas:
R, Python, Scala, or other languages appropriate for large scale analysis of numerical and textual data
Data mining, machine learning, statistical modeling tools and underlying algorithms
Data Lake and cloud computing fundamentals
Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving
Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction
Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization
Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment
Experience in Recommender Systems, Search Algorithms, or operationalizing performant algorithms for website integration is a plus
Work Location and Arrangement: This role will be based out of the either the Richmond, VA Home Office, the Dallas, TX Technology Hub or the Atlanta, GA CarMax Auto Finance Office and has a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$88k-113k yearly est. Auto-Apply 48d ago
Asset Protection Specialist
Home Depot 4.6
Richmond, VA job
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
$34k-41k yearly est. 60d+ ago
Part-Time Truck Unloader (Required 6am Start)
Kohl's Corp 4.4
Richmond, VA job
About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do * Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
* Replenish the sales floor as necessary based on sell through and seasonal changes
* Engage customers by greeting them and offering assistance with products and services
* Execute all product protection standards
* Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
* Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
* Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
* Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
* Accomplishing multiple tasks within established timeframes
* Following company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
* Other responsibilities as assigned
What Skills You Have
Required
* Excellent customer service skills and ability to multi-task with strong attention to detail
* Verbal/written communication and interpersonal skills
* No retail experience required
* Must be 16 years of age or older
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift.
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $12.50
$12.5 hourly Auto-Apply 1d ago
Sr. Principal Engineer, Data (Multiple Positions)
Carmax 4.4
Carmax job in Richmond, VA
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!
• Serve as a key individual contributor in the design, development, and optimization of our Enterprise Data Warehouse (EDW), Data Lake, and Lakehouse platforms.
• Independently design and implement scalable and efficient data architectures for Enterprise Data Warehouse (EDW), Data Lake, and Lakehouse solutions with a strong focus on performance, scalability, and cost optimization.
• Architect robust data pipelines, integrating data across various sources and ensuring smooth data flow into Snowflake, Teradata, and other platforms.
• Drive data integration strategies across structured, semi-structured, and unstructured data sources using Azure, Snowflake, Hadoop, Spark, and other relevant tools.
• Develop, maintain, and optimize high- performance data pipelines, leveraging cloud technologies such as Azure, Snowflake, and Big Data frameworks to process large datasets efficiently.
• Continuously optimize data ingestion, transformation, and storage pipelines for enhanced performance, ensuring they are scalable, cost-effective, and adhere to organizational SLAs.
• Write efficient Python code for automating data workflows and integrating various data sources.
• Apply advanced performance optimization techniques to improve query execution times and reduce resource consumption, focusing on query tuning, indexing, partitioning, and caching strategies.
• Optimize data queries within Snowflake and Teradata to ensure they are processed in the most efficient way possible, minimizing compute costs and time.
• Troubleshoot and resolve complex performance issues within large-scale distributed data systems.
• Collaborate closely with business and strategy teams to understand data requirements and ensure that the data architecture aligns with business objectives.
• Provide data engineering expertise in meetings with stakeholders, translating business needs into actionable data solutions and identifying opportunities for optimization.
• Work with data scientists, analysts, and other engineers to ensure that data pipelines meet the needs of analytical and reporting use cases.
• Mentor junior data engineers by providing guidance on best practices, helping them solve complex technical challenges, and assisting in their professional development.
• Stay up to date with the latest trends and technologies in data engineering, big data, cloud computing, and performance optimization. Evaluate and integrate new tools, techniques, and technologies into the existing data infrastructure to drive continuous improvement and innovation.
Qualifications:
Bachelor's degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Eight (8) years of experience in the job offered or related occupation in which the required experience was gained. In lieu of a Bachelor's degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Eight (8) years of experience, the employer will also accept a Master's degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Six (6) years of experience in the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience with the following: Building and optimizing data platforms at scale; Azure, Snowflake, Teradata, Hadoop, Spark, and other Big Data technologies; Data pipeline development, data integration, data quality and optimization in cloud environments; Cloud-based computer architecture, Snowflake, and Teradata architecture; Performance tuning, query optimization, and cost management, particularly in Snowflake and Teradata; Using Python for automation, data transformations, and workflow management; and Advanced SQL skills for complex query writing and optimization in large-scale data environments.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$134k-173k yearly est. Auto-Apply 38d ago
Sr. Manager, Data Science - Logistics Modeling
Carmax 4.4
Carmax job in Richmond, VA
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! About the Team
The primary responsibility of the Logistics Modeling team is to intelligently and efficiently plan how CarMax moves vehicles across its nationwide network. Each year, CarMax completes over 2 million vehicle moves, and our data scientists develop algorithms that determine which moves are executed by CarMax and which are handled by third-party logistics partners. For the moves CarMax completes, the team generates detailed plans specifying exactly which vehicles each driver will transport and when. To be successful, these plans must optimize efficiency while ensuring vehicles arrive on time to meet customer and operational needs.
What You Will Do - Essential Responsibilities
Develop optimal planning strategies that meet both short and long term business objectives
Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal logistics planning strategies
Develop right optimization strategy given CarMax's unique business model
Leverage strong analytic communication skills to gain broad buy-in to planning strategies and goals at all levels of the organization
Continuously improve our logistics strategy by delivering $10-25MM/yr of incremental value
Build a highly engaged team of 4-7 Data Scientists with the skills to implement our logistics strategies across millions of moves each year
Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists
Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today's business needs.
Set specific, actionable short and mid-term goals for each team member
Challenge, develop & recognize team members when they achieve their goals
Lead the building of Artificial Intelligence to autonomously plan every move in an optimal way
Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated planning models that autonomously implement our strategies
Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal logistics plan for each move and (b) Delivers that plan to the logistics team in seconds
Lead cross functional efforts to implement new models with IT and the field
Apply exceptional experiment test and design skills in order to measure the business impact of different planning changes
Purpose of the Role
CarMax relies on algorithms to efficiently move vehicles across our network of 200+ stores, ensuring optimal routes, driver utilization, and on-time delivery while minimizing transportation costs. Doing so ensures that we have the right cars at the right prices at the right time and place to meet our customers' needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations.
Qualifications and Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master's/Ph.D.) is a plus.
Mathematical, modeling, and reasoning skills in order to build complex planning models
4+ years' experience in strategy, analytics and/or data science
Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems
Computer programming skills in order to turn the mathematical model into Artificial Intelligence
Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new logistics models and strategies
Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas.
Experience managing highly analytical projects and people.
Work Location and Arrangement: This role will be based out of the Richmond, VA Office and has a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$94k-119k yearly est. Auto-Apply 7d ago
Auditor II, Internal Audit
Carmax 4.4
Carmax job in Richmond, VA
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!
The Auditor II, Internal Audit is responsible for assisting in the development and execution of the CarMax internal audit plan. This responsibility includes determining internal audit scope, performing audit procedures and preparing audit reports reflecting the results of the work performed for review by management and the Audit Committee. Work will be performed under the supervision of the Senior Internal Auditor or other Internal Audit management. Work performed will include financial, consumer compliance, operational, inventory audits of various functions and other special projects. The work performed will better ensure accuracy of financial information, effective internal controls and compliance with company policies and applicable laws, rules and regulations, including regulatory oversight by the CFPB.
ESSENTIAL RESPONSIBILITIES:
Performing audits of internal control over financial reporting for management assessment under Section 404 of the Sarbanes-Oxley Act (“SOX”); includes meeting with different departments to understand key business processes, testing of key controls and making recommendations for improvements in internal controls
With guidance from senior auditor, and sometimes manager, reviewing press releases, 10-Q's, the annual report and 10-K, proxy and testing significant quarterly internal controls
With guidance from senior auditor, and sometimes manager, performing walkthroughs and audits to determine adherence to consumer compliance laws and regulations. Remaining current in knowledge of regulatory requirements that impact CarMax
Performing audits or special projects, including integrated audits with the IT audit team
Work Location and Arrangement: This role will be based out of the CarMax Home Office in Richmond, VA and have a Hybrid work arrangement.
Associates based in Richmond work onsite 5 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
QUALIFICATIONS AND REQUIREMENTS:
Bachelor degree in Accounting
Certified Public Accountant (“CPA”) preferred
Minimum of 1-2 years of auditing experience with a public accounting firm, preferably one of the “Big 4”
A strong background in internal controls and compliance
Experience with SOX 404 compliance
Financial Reporting experience for a publicly listed company is preferred
Significant retail industry knowledge and experience is preferred
Strong PC skills
Tableau experience is a plus
Strong time management skills
Perform multiple projects concurrently to meet deadlines
Work in a team setting as well as independently
Effective planning and project management skills
Excellent interpersonal, written and verbal communication skills
Strong attention to detail
Interact effectively with various levels of management and the operational areas
Create appropriate written reports and process narratives
Prepare appropriate workpaper documentation evidencing procedures performed
Effective presentation skills
Express and explain clearly and effectively
Analyze and inquire clearly and effectively (know what to ask)
Work with mathematical concepts as they relate to auditing, accounting, budget and financial analysis
Analyze data independently
Identify errors, omissions, deficiencies, and/or opportunities for improvement
Evaluate the action plans to address the matters identified
Define problems, collect data, establish facts and draw valid conclusions
Innovative problem-solving, critical thinking and analytical skills
Identify and utilize available resources
Act with good judgment
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$59k-73k yearly est. Auto-Apply 31d ago
e-COMMERCE/DEPARTMENT LEAD
Kroger 4.5
Richmond, VA job
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
MINIMUM
* Proven supervisory experience
* Ability to read shelf tags
* Basic knowledge of computers
* Excellent oral/written communication skills
* Basic math skills (i.e., counting, addition, and subtraction)
* Self-directed, ability to execute projects with minimal supervision
DESIRED
* Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
* Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
* Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
* Perform responsibilities required of selectors and customer attendants as needed per company guidelines
* Train all functions and duties of the selector and customer attendant roles
* Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
* Assist with scheduling to meet operational and associates' needs
* Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
* Print and distribute order labels, including orders for perishable departments
* Troubleshoot e-Commerce equipment and devices
* Maintain level of supplies needed to perform necessary duties
* Maintain organization and cleanliness of staging areas and equipment
* Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
* Perform required opening and closing procedures
* Learn and implement process improvements as directed by division or enterprise e-Commerce team
* Provide feedback on team members daily performance and annual performance reviews
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
$31k-42k yearly est. Auto-Apply 20d ago
Principal Software Engineer, Integrations
Carmax 4.4
Carmax job in Richmond, VA
8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!
Principal Software Engineer, Oracle Integrations
About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new cloud platforms. Working on many different aspects of the customer and associate experience, our Senior Engineers research and discover new opportunities and shape the cloud platform to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them and our associates can efficiently support the customer experience!
What you will do - Essential Responsibilities
Take a lead role in building, implementing, and executing both internal and external integrations in/out of an Oracle Fusion platform, using best practice integration and implementation methods. Will partner with our Systems integrator, other technology teams and internal SMEs to help design, build, and scale our new platform that integrates with multiple external systems.
Deep and thorough understanding of Cloud architecture integrations and legacy third party systems and will be the point of contact for all integration related tasks.
Design and develop complex integrations, using a simplistic and methodical approach, which can be easily changed/added to for future business growth.
Work with fellow CarMax associates to understand the real-life process and data challenges and discover what they need to create a seamless customer experience and an efficient associate experience.
Collaborate with colleagues in product design, product management, systems architecture, and various operational and technical teams to develop solutions and bring great ideas to life.
Market your innovative ideas internally and evolve them according to feedback and critique within an agile environment.
Stay on top of industry trends and best practice to continuously improve what we do and ensure our customer and associate experience is the best it can be.
Building complex integrations with a simple, methodical approach. Building foundational low maintenance integrations, which require minimal changes to support future growth.
Purpose of the role
It takes a passion for technology to develop elegant solutions. Working collaboratively and creatively as part of a close-knit delivery team, you will be part of the development process from end to end: consulting users, carrying out experiments, tackling complex business problems and implementing new solutions. You can balance customer and associate needs with business goals and know how to deliver technical solutions that enhance business value. Creative, curious, and highly analytical, you never stop learning and thrive on constant change.
Qualifications and Requirements
Basic Qualifications
Bachelor's Degree in Computer Science, related field, or equivalent alternative education, skills, and/or practical experience is required.
7+ years of relevant work experience
Experience with integration of Oracle SaaS applications, primarily Supply Chain Management (Manufacturing, Maintenance, Quality Management), Procurement, financials, and inventory management.
Extensive experience building UI's within Oracle via VBCS.
Expertise in building integrations using Oracle middleware platforms such as Oracle Integration Cloud (OIC), FBDI, Oracle DI etc.
Experience in building integrations utilizing Oracle Autonomous transaction processing (ATP), Autonomous database
Design, development, and deployment of Integration solutions in a cloud environment
Experience in Supply Chain Management, Cloud ERP, or other Oracle Fusion Implementations
Preferred Qualifications
Hands on experience managing PaaS/SaaS integration tool suites and Oracle cloud capabilities (ATPDB, OIC, Agents)
Experience with REST, SOAP API, web microservices, and event-driven architecture technology
SQL language proficiency with at least one of the common database platforms such as SQL Server, Oracle, MySQL, and/or DB2 database management systems
Familiarity with the Microsoft Azure Cloud platform utilizing modern microservices and serverless approaches is a highly desirable.
Experience with integrating to various Artificial Intelligence (AI) platforms
Experience with DevOps practices
Software Specific Qualifications and Requirements
Experience in the following required:
API designs (REST & SOAP)
Advanced Microsoft .NET (C#) or similar Object Oriented
Microsoft SQL Server Scripting and Data Models
Extract Transform Load (ETL)
Process Automation
Security and Data Protection
Data Storage Solutions
Reusable Code and Libraries
Database Schemas
Data Integration, Migration and Scripting
Authentication/Authorization
Security Compliance
Unit Testing
Experience in the following preferred:
Automated/Performance Testing
Stateless/Sessions Design
Distributed Servers/Azure Integration
Continuous Integration
Web Server/IIS Configuration
Internet of Things (IoT)
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas, TX Technology Hub.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$118k-145k yearly est. Auto-Apply 49d ago
FROZEN FOOD/CLERK
Kroger 4.5
Brandermill, VA job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired
* Retail experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Inform customers of frozen food specials.
* Recommend frozen food items to customers to ensure they get the products they want and need.
* Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Display a positive attitude.
* Stay current with present, future, seasonal and special ads.
* Adhere to all food safety regulations and guidelines.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
$25k-30k yearly est. Auto-Apply 60d+ ago
Paint Prep Technician
Carmax 4.4
Carmax job in New Kent, VA
4007 - New Kent - 16749 Weir Creek Blvd, West Point, Virginia, 23181CarMax, the way your career should be! Now offering a $5,000 Sign-On BonusOnly candidates external to Carmax who are hired will qualify to receive the sign-on bonus.
Temporary address:
16931 Eltham Rd.
Barhamsville, VA 23181
Get to know our vehicles inside and out
At CarMax, we create exceptional experiences for our customers. That means preparing every one of our vehicles for sale with quality care. Working alongside a team of experienced technicians, you will ensure the paintwork is finished to CarMax's high standards. We'll help bring out the best in you with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.
General Summary:
Under general supervision, responsible for completion of all aspects of the paint preparation process.
On as needed basis, responsible for Cosmetic Reconditioning Associate II, Flow Inventory Associate II duties.
Principal Duties and Responsibilities:
Complete body repairs, including masking, sanding, and grinding
Apply primer
Remove and replace parts
Repair plastic and substrate damage
Post-paint refinish and defect correction
Ensure that all vehicles meet CarMax Paint Standards
Maintain, repair, and clean special equipment
Ensure workplace cleanliness and organization in accordance with CarMax 5S standards
Provide outstanding customer service to both internal and external customers
Complete duties as assigned by Managers
Job Specifications:
Position requires the following pre-requisites and ability:
New Associate Orientation Training - Operations
Accountable to Associate 1 Competency Model
Kronos Training for Hourly Associates
Meet Cosmetic Reconditioning Associate II and Flow Inventory Associate II Performance Standards
Complete Cosmetic Reconditioning Associate II, Flow Inventory Associate II, and Senior Reconditioning Associate Workstation Certifications
Read, interpret, and transcribe data in order to maintain accurate records
Perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area
Working Conditions:
Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
Requires walking or standing for extended periods of time. Variable work schedules with shifts that may include nights, weekends, holidays, and 12-hour days.
Wears CarMax clothing (acquired through the company) at all times working in the store.
Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment and proper waste disposal in required areas.
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.
Disclaimer And Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.
This document has been reviewed and approved by management and Human Resources and can not be modified without written consent by a member of management authorized to modify any such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$32k-37k yearly est. Auto-Apply 16d ago
Vehicle Condition Assessor
Carmax 4.4
Carmax job in Richmond, VA
7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060CarMax, the way your career should be!
Provide an iconic customer experience
At CarMax, we make selling a car an easy and convenient process for our customers. You will be an essential part of our Purchasing team, collecting the information needed for Buyers to generate accurate appraisal offers. By communicating clearly with business partners and customers, you will help to ensure that each customer leaves satisfied with their car selling experience. We've developed a reputation for being an honest and transparent place to sell a car, and those same traits will help you succeed, too.
Principle Duties and Responsibilities:
• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager's analysis.
• Accurate optioning of vehicles during assessments and CarMax inventory.
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
• Complete vehicle walkarounds including communicating information accurately and in a timely manner.
• Assist Merchandising Department with maintaining inventory and executing customer transfers.
• Complete final condition verifications on inventory acquired through online customer channels.
• Assist in the preparation and operation of the wholesale auction.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Merchandising Department with various other projects and office duties, as needed.
• Assist with on-boarding of new associates.
• Complete assigned tasks independently and follow up after completion.
Job Specifications:
• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
Ability to follow detailed, standardized processes to complete work.
• Read, interpret, and transcribe data to maintain accurate records.
• Multi-task in a high energy, fast-pace work environment.
• Speak and listen effectively when dealing with internal and external customers.
• Function effectively within other departments in a team-oriented environment.
• Successfully complete all required Workday training.
• Position requires a valid driver's license.
Working Conditions:
• Requires walking, bending, kneeling or standing for extended periods of time.
• Ability to work outdoors or in any inclement weather environment for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays.
• Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).
• Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$38k-49k yearly est. Auto-Apply 9d ago
Sales Consultant - Part Time
Carmax 4.4
Carmax job in Richmond, VA
7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060CarMax, the way your career should be!
Driven by the desire to provide an iconic customer experience
At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do - Essential responsibilities
Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
Complete all relevant records and documentation to ensure smooth transactions for our customers
CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.
Learn and succeed as part of a team
This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Good listening skills and a strong customer focus
High level of self-motivation
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.