Operations Support Specialist jobs at Carnival Cruise Line

The Health Integration and Automation Specialist is responsible for owning cloud environments and managing the ingestion, transformation, and delivery of data from diverse internal and external sources. This role is central to building and maintaining automated pipelines and structured datasets through a medallion architecture (bronze/silver/gold), enabling analytics, dashboards, and application development across departments. The ideal candidate will be a hands-on builder and problem solver with strong experience in cloud data platforms, API integrations, and stakeholder collaboration. Essential Functions: Data Pipeline Development & Automation - Design, build, and maintain automated data pipelines to support both batch and event-based data ingestion. Ensure pipelines are reliable, secure, and tailored to the evolving data needs of analysts, app builders, and business teams. Schedule refreshes, manage connections, and keep datasets consistently available for use. Collaboration & Stakeholder Support - Work closely with analysts, business stakeholders, and cross-functional contributors to understand data requirements and prepare the necessary back end to support their development of dashboards, reporting, apps, etc. Including troubleshoot issues, scheduling data sets, error detection, and support in security configuration. Translate needs into technical action, whether enabling new data, resolving refresh failures, or supporting project-specific builds. Medallion Architecture Implementation - Oversee ingestion and refinement of data through a bronze/silver/gold layered architecture in Microsoft Fabric. Clean, validate, and structure raw data for downstream reporting, ensuring data is consistently trustworthy and analytics-ready. Remote Monitoring & Troubleshooting Hardware - Create guidance documents and work with onboard Medical Teams and IT teams to help setup and troubleshoot medical equipment integrations with computer systems, including using protocols such as APIs, MWL and FHIR. Performance Monitoring & Optimization - Continuously monitor the health, performance, and cost efficiency of pipelines and platform components. Address bottlenecks, support backend performance, and minimize unnecessary compute consumption. Provide guidance on Power BI and Power Apps configuration and cost optimization. Platform Ownership & Governance - Administer platform including lakehouses, workspace configurations, and access management. Implement governance policies, row-level security, and user provisioning to ensure responsible data usage and compliance with standards like HIPAA and GDPR. Documentation & Knowledge Sharing - Maintain clear documentation of data flows, transformations, access configurations, and architecture design. Help users understand the data environment and reduce duplication of effort by being a reliable resource for walkthroughs and clarity. Performs other duties as assigned Qualifications: Bachelor's degree in Computer Science, Information Systems, or a similar field - or equivalent practical experience. Experience configuring complex and dynamic APIs, including reading API documentation and using tools like Postman. 3+ years of experience managing data pipelines, building complex APIs, and python. Knowledge, Skills, and Abilities Has managed data ingestion into cloud platforms like Azure, AWS, or Databricks (training, hands-on experience, or self-taught). Knows how to track, organize, and clean data so others can use it for dashboards, reports, or apps. Able to manage tasks independently, keep documentation, and ask troubleshoot when systems aren't working. Working in a regulated industry experience is preferred but not required. Able to write and read Python scripts for tasks like importing data, calling APIs, or formatting files. Ability to translate complex business requirements, into data sources that others can trust as their single source of truth. Automate processes that can be depended on to refresh automatically to refresh data and prepare in our data platform for others to develop. Managed a platform like Azure, AWS S3, or Databricks. Has set up or managed automated access permissions. Troubleshot real problems like failed data refreshes, missing files, or access errors. Worked with others - business users, analysts, developers - to understand what data is needed and helped make sure it was accurate and on time. Physical Demands: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #Corp #LI-EJ1

JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support. DUTIES & RESPONSIBILITIES: Monitor deployment queue and update priorities as needed. Develop and maintain processes that can help streamline the department and improve efficiency. Review, analyze and streamline both administrative and technical processes. Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries. Create and use Service Now reports to help monitor the department queues. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found. Provide 24/7 support to team members from various time zones and work sites, as necessary. Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios. Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Associate's Degree FIELD(S) OF STUDY: Computer Science or Management Information Systems EXPERIENCE: Minimum 2 years of experience troubleshooting hardware or providing desktop support. Experience using Service Now preferred. COMPETENCIES/SKILLS: Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity. Extensive knowledge in troubleshooting and able to identify options for potential solutions. Ability to conduct research into issues and products independently as required without pervasive supervision. Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation. Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended. Ability to work well in a team-based environment as well as working independently. Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.

About This Role: Facilities Building Maintenance is hiring a Lock Systems Specialist. This position provides skilled locksmith services for the University in order to maintain the integrity of the locks security system. This is accomplished by installing and maintaining locks and associated hardware and making security upgrade recommendations where needed. Worksite Options: This position is required to be performed on-site. Work is performed on employer premises or designated assignment locations. Visit this link for K-State's guidance and policies on remote work and flexible work arrangements. Remote work agreements are required for all flexible work arrangements and are subject to review. What You'll Need to Succeed: Minimum Qualifications: Requires six months of relevant experience. Preferred Qualifications: Prefer the ability to read and understand blueprints in addition to keeping and producing accurate reports using a personal computer. Know how to write and set up a bitting chart for a great, great grand master key system. Other Requirements: Have and maintain a valid driver's license. How to Apply: Please submit the following documents: Online application Resume Screening of Applications Begins: Immediately and continues until the position is filled. Anticipated Hiring Pay Range: $18.04 to $20.00 hourly

We are looking for an enthusiastic and driven Tier 2 Technical Support Specialist to join our team! Bolt On Technology is the leader in the development of shop management software for the automotive repair and maintenance industry. We work hard to create software solutions that solve real-world problems for shop owners, advisors, and technicians while simplifying the complicated world of auto repair for their customers. Our partnerships with industry-leading software companies enable us to develop best practices and solutions that have a positive impact on both the repair shop and the vehicle owner. Bolt On's innovative software solutions make it easy for shop owners, advisors, and techs to work together to make their auto repair shop more efficient, profitable, and customer-focused. Our presence in the market is forever growing and our product base expanding, causing a strong need for additional passionate and self-motivated new business development professionals. We are seeking a knowledgeable and customer-focused Tier 2 Technical Support Specialist to provide advanced technical support for our software products. This role involves troubleshooting complex issues, handling escalations, and ensuring timely problem resolution while delivering a best-in-class customer experience. If you are technically savvy, love solving challenging problems, and have a customer-first mindset, we want to hear from you! How You're Measured: Time to First Response Support Response Time Time to Resolution Customer Satisfaction Call Center Metrics What You'll Do: Handle escalated customer issues from Tier 1, performing deep-dive troubleshooting and analysis. Diagnose and resolve complex software, data integration, and system configuration issues. Conduct remote sessions to investigate and resolve customer problems efficiently. Escalate critical issues to Engineering, Product Development, or other relevant teams when necessary. Provide professional, responsive customer service via phone and email. Communicate technical updates and troubleshooting steps clearly to customers. Offer training and best-practice guidance to customers during support interactions. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Share insights from support tickets to improve internal processes and enhance customer experience. Deliver a consistent customer experience with timely resolutions in compliance with SLAs. What You'll Need: 2+ years in a customer-facing role is required Attentive to detail and committed to quality. Excellent problem solving skills and ability to work independently with little supervision. Excellent verbal and written communication skills, with ability to communicate complex technical concepts to both technical and non-technical stakeholders. Software experience with Atlassian Tools (Jira Service Management, Jira Software, and Confluence) preferred. Ability to install and perform routine maintenance for customer data and configurations; identify, analyze, explain, and resolve customer concerns or user problems in Windows devices. Basic technical competence and the ability to patiently train users of all skill levels Experience with LogMeIn or other remote connection tools Deep knowledge of the Windows operating system. At least 2 years of experience with Information Technology Desktop support Experience supporting laptop/desktop workstations and troubleshooting problems related to end-user applications and peripherals What We Offer: Competitive salaries Medical, dental, and vision benefits Company-paid life insurance Flexible schedules Unlimited PTO Sick leave Parental leave 7 company paid holidays The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. Bolt On Technology is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, genetic information, disability status, or any other protected characteristic as outlined by federal, state, or local laws.

We are looking for an enthusiastic and driven Tier 2 Technical Support Specialist to join our team! Bolt On Technology is the leader in the development of shop management software for the automotive repair and maintenance industry. We work hard to create software solutions that solve real-world problems for shop owners, advisors, and technicians while simplifying the complicated world of auto repair for their customers. Our partnerships with industry-leading software companies enable us to develop best practices and solutions that have a positive impact on both the repair shop and the vehicle owner. Bolt Ons innovative software solutions make it easy for shop owners, advisors, and techs to work together to make their auto repair shop more efficient, profitable, and customer-focused. Our presence in the market is forever growing and our product base expanding, causing a strong need for additional passionate and self-motivated new business development professionals. We are seeking a knowledgeable and customer-focused Tier 2 Technical Support Specialist to provide advanced technical support for our software products. This role involves troubleshooting complex issues, handling escalations, and ensuring timely problem resolution while delivering a best-in-class customer experience. If you are technically savvy, love solving challenging problems, and have a customer-first mindset, we want to hear from you! How Youre Measured: Time to First Response Support Response Time Time to Resolution Customer Satisfaction Call Center Metrics What Youll Do: Handle escalated customer issues from Tier 1, performing deep-dive troubleshooting and analysis. Diagnose and resolve complex software, data integration, and system configuration issues. Conduct remote sessions to investigate and resolve customer problems efficiently. Escalate critical issues to Engineering, Product Development, or other relevant teams when necessary. Provide professional, responsive customer service via phone and email. Communicate technical updates and troubleshooting steps clearly to customers. Offer training and best-practice guidance to customers during support interactions. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Share insights from support tickets to improve internal processes and enhance customer experience. Deliver a consistent customer experience with timely resolutions in compliance with SLAs. What Youll Need: 2+ years in a customer-facing role is required Attentive to detail and committed to quality. Excellent problem solving skills and ability to work independently with little supervision. Excellent verbal and written communication skills, with ability to communicate complex technical concepts to both technical and non-technical stakeholders. Software experience with Atlassian Tools (Jira Service Management, Jira Software, and Confluence) preferred. Ability to install and perform routine maintenance for customer data and configurations; identify, analyze, explain, and resolve customer concerns or user problems in Windows devices. Basic technical competence and the ability to patiently train users of all skill levels Experience with LogMeIn or other remote connection tools Deep knowledge of the Windows operating system. At least 2 years of experience with Information Technology Desktop support Experience supporting laptop/desktop workstations and troubleshooting problems related to end-user applications and peripherals What We Offer: Competitive salaries Medical, dental, and vision benefits Company-paid life insurance Flexible schedules Unlimited PTO Sick leave Parental leave 7 company paid holidays The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. Bolt On Technology is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, genetic information, disability status, or any other protected characteristic as outlined by federal, state, or local laws.

Hiring Company: Delicatessen Services Co., LLCOverview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes, procedures, and technical support for the Service Desk. As such, this individual, having demonstrated in-depth experience, capability and judgment, will serve as the escalation point for issues within our Enterprise Environment.Job Description: Essential Duties and Responsibilities Installs, modifies, configures, and repairs computer hardware and software systems, and provides Tier, I, II, and III technical assistance to system users and technical peers. Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. Installs, configures, troubleshoots, and upgrades computer-related production equipment, end user computing devices, mobile devices, telephony devices, conference room hardware, focusing on Continuous Improvement, Innovation, and supporting Technical & Functional Testing of new technologies. Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems related to telephony and voicemail systems. Installs and maintains extensions, phone lines, and fax devices as needed. Acts as liaison between equipment vendors and the company. Ensures workarounds and permanent fixes are documented and communicated to Service Desk Specialists. Creates, Updates, and maintains Standard Operating Procedures, How To Documents and Work Instructions at the direction and/or request of the IT Service Support Supervisor, IT Systems Support Manager, or Director. Reviews documentation for accuracy and integration into Knowledge Management System. Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Service Support Supervisor, , Director, and/or Network & Security Team. Implements, Maintains, & Supports any future electronic or technical systems as may be required. Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers and/or Multi-Function Devices. Installs, configures, supports, provides guidance for standard or specific software packages, such as operating systems, standard applications that include but are not limited to Microsoft Office Suite Applications, O365, Edge or On-Prem applications, SaaS applications, LP Vendor Systems Support, ERP applications, or custom applications, etc. Instructs users in use of equipment, software, and manuals, including one on one training, and the creation of value-added documentation. Provides additional and continued training as need in support of integrated hardware & software systems. Performs infrastructure troubleshooting to isolate and diagnose common network related problems, creates relevant documentation, such as network diagrams and maintains accuracy of data in IPAM Tool or relevant management systems. Support IT Technical & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc.. Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks. Monitor functioning of equipment, including mobile devices, to ensure systems operation & function within compliance with OEM specifications. Site administration of the local and enterprise CMDB, documentation and allocation of assets within the asset lifecycle. Perform or Assist in the Preventive Maintenance on computers, & printing devices, peripherals, etc. Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis. Education and Experience High School Diploma Required; Associates/Bachelor's Degree Preferred One (3) to three (5) years of proven experience in a Manufacturing or Distribution environment. Support of ERP/MSC preferred. A+ Certification or equivalent Network + CCENT Certifications and/or equivalent ITIL Foundations or Equivalent Certification a plus Additional Responsibilities Additional responsibilities as directed by the BTS Service Support Supervisor, BTS Service Support Manager, Director, Automation and BTS, and IT Leadership. Work Environment Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on needs: will include extended hours and weekend work. Ability to work in confined areas, ceilings, and attic spaces to run wire for system integration or telecommunications. Ability to lift up to 50 lbs. in order to move and/or install necessary equipment. Ability to work in high temperature areas (attic space) for prolonged periods. Willing to travel if necessary for training & on-site systems support. Willing to be included in the on-call support rotation. This is a Work From Office position. Location:Sarasota, FLTime Type:Full time Department:Management Information Systems

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Production Support Specialist within PNC's Midland organization, you will be based in office within the PNC Midland footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. + Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management. + Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. + Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. + Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) **Competencies** Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures **Work Experience** Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Salary Range: $85-115K The Senior Application Support Specialist is responsible for the support, configuration, maintenance, and optimization of enterprise business applications, including Human Capital Management (HCM) systems and related tools. This role serves as a key liaison between business stakeholders, IT teams, and third-party vendors to ensure applications align with business objectives, perform reliably, and evolve with organizational needs. The specialist plays a critical role in process improvement, system enhancements, and data integrity across the full application lifecycle, from day-to-day operations through upgrades and new implementations. Responsibilities: * Administer, configure, and support enterprise business applications (e.g., HCM, ERP, CRM, GIS). * Act as a subject matter expert (SME) for assigned applications, providing functional and technical guidance to stakeholders. * Analyze business processes and translate organizational needs into effective system configurations and enhancements. * Partner with business units, IT teams, and external vendors to gather requirements, troubleshoot issues, and implement solutions. * Provide functional and technical support to end users, resolving issues and escalating complex problems as appropriate. * Support data governance and data integrity initiatives, including auditing, reporting, and data quality assurance. * Develop and maintain system documentation, including configuration changes, workflows, integrations, and release notes. * Create and maintain custom reports and dashboards to support operational and strategic decision-making. * Develop and deliver user documentation, job aids, and training materials to promote system adoption and efficient use. * Assist in planning and executing system upgrades, patches, testing, and new application implementations. * Monitor vendor releases and updates; assess impact, coordinate testing, and manage deployment of new functionality. * Maintain a consistent support presence for functional leaders and end users, ensuring clear communication and timely issue resolution. * Contribute to the strategic technology roadmap by recommending improvements aligned with IT standards and organizational goals. * Build and maintain strong working relationships across all levels of the organization to ensure effective collaboration and communication. * Ensure timely, accurate, and professional responses to all system-related requests and inquiries. Qualifications: * Bachelor's degree in Information Systems, Business Administration, or a related field (or equivalent experience). * Minimum of 5 years of experience working in a systems analyst, administrator, or application support role. * Minimum of 5 years of experience supporting system implementations, upgrades, or enhancements. * Hands-on experience with at least one major HCM, ERP, or CRM platform. * Demonstrated ability to support enterprise applications in a complex, cross-functional environment. Work Experience * Minimum 5 years of experience working with systems in an analyst or administrator role. * Minimum 5 years of experience in system implementation or upgrades. * Prior work experience with at least one major HCM, ERP, and CRM platform. Category Code: JN008 #LI-AK1

**Time Type:** Full time **Remote Type:** **Job Family Group:** Market Operations The primary purpose of this position is to execute key analysis and provide budget analytics for the Operations function of our business. The ideal candidate must have an expert knowledge of Excel, and previous experience with SAP. The candidate must reside in the Greater Tampa area as this role is Monday - Friday at our office in the Brandon/Riverview area. Core hours are 8 am to 5 pm but must be flexible depending on the needs of the business. **:** **Job Responsibilities:** Perform expense variance analysis across consolidated beverage group including critical analysis of trends, variances, and key metrics with an eye towards improvement. + Analyze various detailed trackers for T&E, headcount, OT, and capital spending. + Assist in monthly forecasting and the annual expense budgeting process. + Develop, analyze, and report key bailment process metrics and monitor adherence to key performance indicators (service, system inventory, open orders, supply risks, forecast accuracy). + Develop and implement recommendations to improve performance and/or compliance Ensure precise fulfillment, adequate inventory levels and accurate claims or vendor notices. + Review forecast data. Address critical fulfillment, inventory risk, and ensure inventory levels are met. Develop alternate supply plans to maintain contractual timelines and ensure levels are met. + Monitor withdrawals and supplier PO confirmations, adjusting delivery dates as needed. Troubleshoot undelivered orders. + Resolve freight claims, unpaid vendor notices and inventory exceptions. Manage unlisted and obsolete inventory + Work with suppliers and carriers to return delisted product out of the bailment warehouses. + Actively manage the slow-moving and obsolete inventory at each warehouse to ensure aged inventory levels remain low. Partner and communicate with various teams. + Finance Planning and Analysis team to provide regular feedback to ensure proper classification of expenses. Including conducting business case and financial modeling. + Develop appropriate meeting cadence and content with Commercial teams to maintain seamless communication regarding priorities, risks and process improvements. Other duties, as assigned by the jobholder's supervisor, may also be required. **Minimum Qualifications:** + Bachelor's degree in Supply Chain, Finance or Accounting and/or equivalent training and work experience + Minimum of 3 year of professional experience in accounting, FP&A function, or Operations + Advanced PC skills using MS Office and other various computer programs including presentation software + Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills + Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines + Analytic and Reporting skills + Utilize sound judgement and problem-solving skills + Ability to work in fast-paced, high-volume, team environment **Preferred Qualifications:** + Experience with an ERP accounting system + Financial modeling experience + Knowledge in advanced financial reporting and budgeting tools such as Hyperion Essbase, and BI360 **Physical Requirements:** + While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone **Competencies:** + Accountable for results which impact the department. + Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations. _This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description._ - Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here (*********************************************************************************************** . If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************** and let us know the nature of your request and your contact information.

Time Type: Full time Remote Type: Job Family Group: Market Operations The primary purpose of this position is to execute key analysis and provide budget analytics for the Operations function of our business. The ideal candidate must have an expert knowledge of Excel, and previous experience with SAP. The candidate must reside in the Greater Tampa area as this role is Monday - Friday at our office in the Brandon/Riverview area. Core hours are 8 am to 5 pm but must be flexible depending on the needs of the business. : Job Responsibilities: Perform expense variance analysis across consolidated beverage group including critical analysis of trends, variances, and key metrics with an eye towards improvement. Analyze various detailed trackers for T&E, headcount, OT, and capital spending. Assist in monthly forecasting and the annual expense budgeting process. Develop, analyze, and report key bailment process metrics and monitor adherence to key performance indicators (service, system inventory, open orders, supply risks, forecast accuracy). Develop and implement recommendations to improve performance and/or compliance Ensure precise fulfillment, adequate inventory levels and accurate claims or vendor notices. Review forecast data. Address critical fulfillment, inventory risk, and ensure inventory levels are met. Develop alternate supply plans to maintain contractual timelines and ensure levels are met. Monitor withdrawals and supplier PO confirmations, adjusting delivery dates as needed. Troubleshoot undelivered orders. Resolve freight claims, unpaid vendor notices and inventory exceptions. Manage unlisted and obsolete inventory Work with suppliers and carriers to return delisted product out of the bailment warehouses. Actively manage the slow-moving and obsolete inventory at each warehouse to ensure aged inventory levels remain low. Partner and communicate with various teams. Finance Planning and Analysis team to provide regular feedback to ensure proper classification of expenses. Including conducting business case and financial modeling. Develop appropriate meeting cadence and content with Commercial teams to maintain seamless communication regarding priorities, risks and process improvements. Other duties, as assigned by the jobholder's supervisor, may also be required. Minimum Qualifications: Bachelor's degree in Supply Chain, Finance or Accounting and/or equivalent training and work experience Minimum of 3 year of professional experience in accounting, FP&A function, or Operations Advanced PC skills using MS Office and other various computer programs including presentation software Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines Analytic and Reporting skills Utilize sound judgement and problem-solving skills Ability to work in fast-paced, high-volume, team environment Preferred Qualifications: Experience with an ERP accounting system Financial modeling experience Knowledge in advanced financial reporting and budgeting tools such as Hyperion Essbase, and BI360 Physical Requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone Competencies: Accountable for results which impact the department. Selects best option from a set of defined procedures/ solutions using common sense and experience of similar situations. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description. - Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call ************** and let us know the nature of your request and your contact information.

Job Title: Vacation Support Specialist (Remote) Job Type: Flexible Schedule / Independent Contractor Turn Your Passion for Travel Into a Rewarding Career Are you passionate about helping others explore the world? We're looking for friendly, detail-oriented individuals to join our team as Vacation Support Specialists. Work from anywhere with Wi-Fi and help clients create unforgettable travel experiences. As part of a leading travel services team, you'll provide personalized support to clients booking everything from quick getaways to dream vacations. If you enjoy delivering excellent customer service and solving problems with a smile, we'd love to meet you! Key Responsibilities: Provide professional customer service via phone, email, and chat Assist with travel reservations including flights, hotels, car rentals, and vacation packages Manage booking changes and itinerary updates with efficiency and care Educate clients on travel policies, promotions, and procedures Resolve issues and escalate as needed, ensuring a smooth experience for every traveler Collaborate with internal teams to deliver top-tier support Qualifications: High school diploma or equivalent Reliable internet connection, smartphone, and computer Excellent communication and problem-solving skills Self-starter who can work independently and manage time effectively Comfortable in a fast-paced, customer-focused environment Eagerness to learn - no prior travel industry experience required 1+ year of experience in customer service, sales, or hospitality (preferred) Multilingual abilities are a plus What We Offer: Remote, flexible work schedule Access to exclusive travel discounts and perks Ongoing training, mentorship, and support Opportunity to grow within the travel industry Apply today and start your journey in travel!

Duration: Pay Rate: $25.00/hr Responsibilities * Provide Operations support to branch management * Assist with customer billing * Complete Inventory receiving and cycle counts * Assist with procurement issues and collaborate with purchasing department for timely resolution * Research and resolve supplier invoicing discrepancies and provide accounts payable support * Provide order management support * Assist with inventory management * Assist with safety and regulatory compliance * Build sustainable relationships and trust with customers through open and interactive communication * Other duties as required Qualifications: * Education and/or Experience: High school diploma or GED required * Bachelor's degree, or equivalent work experience in a Business oriented discipline preferred * Excellent organizational and time management skills * Back up support for other locations may be required * Must have intermediate Microsoft Office (Word, Excel, Outlook) skills * Must be able to efficiently use a Windows-based computer * Ability to prioritize and complete assignments accurately and in a timely manner * Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment * Strong interpersonal, organizational, oral, and written communications skills * Must be able to work alone, and with a team * Must be able to read and communicate in English, for safe and effective performance of the job and business operations * Must be able to pass a drug screen and criminal background check Category Code: JN044 #LI-AD1

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become an IT Help Desk Support. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES Under general supervision, provide technical software, and hardware problem resolution to all end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a help desk environment; clearly communicate technical solutions in a user-friendly, professional manner; pass more complex end-user problems on; Documents, Tracks and Monitors all computer system work requests through the use of the ticket tracking software to ensure a timely resolution to end-users. Answers and problem-solves help desk tickets by email, phone or other forms of communication. Communicate with technology users and staff to understand, identify, document, and resolve problems; escalating where necessary Communicates in a friendly manner all pertinent information in a timely and accurate fashion. Uses department resources to locate answers for end-users. Coordinates timely repair of computer equipment covered by third-party vendor maintenance agreements. Document, Tracks and Monitors all computer system work orders through the ticket tracking software, including detail information about the issue/problem and a complete resolution to the issue/problem. Install and perform minor repairs to hardware, software or peripheral equipment following design or installation specifications. Installs, configures, maintains, and troubleshoots a wide range of software and hardware used throughout casino operations. Investigates appropriate areas of potential problems, investigates error messages and determines resolution Maintains up-to-date expertise in the operation and application of the casino standard computer software and a working knowledge of a wide variety of commonly used hardware and software. Performs hardware/software upgrades to computer equipment as needed. Responds to user requests for service and determines nature and extent of support needed. Sets up equipment for team member use, insuring proper installation of cables and software. Support basic Microsoft related technologies such as Windows Server, Exchange, SharePoint, Office, etc. Tags assets, set up, and assists in the configuration of new and used end-user computers hardware/software including peripherals. Trains users in use of hardware and software Transport, adjust, clean and install/configure computing and related equipment. Maintain inventory of all equipment Provide computer troubleshooting and maintenance. Via telephone or In-person; identifies, diagnoses, and resolves issues for end-users having computer software or hardware issues; communicates solutions to the end-users Maintain strict confidentiality Ensures cleanliness of assigned area, reporting issues to supervisor Calmly, tactfully and professionally handle complaints and concerns, assisting resolution whenever possible, directing to supervisor when not able to assist Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests. Regular punctual attendance Ability to work required overtime Performs other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Minimum of 2+ years guest service experience Minimum of 1+ years entry level knowledge of Microsoft Windows workstation & server environment experience Previous casino experience preferred Prefer knowledge of how to assemble and disassemble computer components, including network cabling. Requires the ability to independently perform all of the duties of the position efficiently and effectively. Prefer ability to install, configure, troubleshoot many of the software applications and peripheral equipment used at the casino Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse internal and external community Strong computer skills with highly accurate data entry Able to maintain the highest level of confidentiality Ability to work as a team Highly organized and detail oriented Able to quickly adapt to changing priorities Excellent communication and problem-solving skills CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance SummaryThe Franchise Support Specialist at Jeremiah's Italian Ice serves as a vital link between the corporate support center and franchisees. This role is responsible for ensuring consistent communication and compliance with brand requirements, and providing support across a variety of franchise projects and initiatives, including but not limited to new store openings. This role is pivotal in ensuring a smooth and successful integration of new franchisees into the Jeremiah's Italian Ice system while fostering long-term franchisee success and brand growth. This is a full-time, Orlando-based position that requires flexibility in schedule, including early mornings, evenings, weekends, and holidays as needed. Essential Functions Act as a liaison between franchisees and the corporate support center, ensuring clear and timely communication. Serve as the primary point of contact for new franchisees providing timely and accurate information. Support cross-functional teams to ensure successful implementation of projects. Build and maintain strong relationships with franchisees to foster a collaborative and supportive network. Maintain positive working relationships with all departments and franchises within the company. Provide comprehensive administrative support to the franchise operations team. Onboard, coordinate and support new store openings, working closely with franchisees to ensure a smooth launch. Manage multiple franchise integration projects simultaneously; ensuring timelines and deliverables are met. Monitor and report on the progress of each franchisee's integration, identifying and addressing any issues promptly. Track project progress and provide regular updates to senior management. Oversee the assigned Franchise locations and ensure franchisees adhere to company policies and brand standards. Conduct regular compliance reviews and audits, documenting findings and collaborating with Franchise Business Consultants for corrective actions. Manage and maintain detailed records, including franchise agreements, compliance documents, and operational reports. Develop, update, and monitor standard operating procedures (SOPs). Ensure proper documentation and enforcement of franchise agreements. Collaborate with cross-functional teams to deliver consistent support and resources to franchisees. Coordinate and schedule meetings, training sessions, and conference calls between corporate and franchisees. Gather feedback from franchisees to identify areas for improvement and innovation. Reduce costs by adhering to budget. Maintain a record of each franchisee's build-out costs and other financial data on shared platforms. Monitor and conduct routine reports on Franchise Owners store unit financials. Qualifications Education & Experience: Strong background in restaurant or food service operations. Minimum of 3 years of experience in franchise operations, preferably in the food and beverage industry. Bachelor's degree in Business, Hospitality, or a related field preferred. Strong understanding of franchising, operational standards, and compliance requirements. Knowledge, Skills & Abilities: Excellent communication, interpersonal, and organizational skills. Exceptional problem-solving and decision-making abilities. Strong leadership and team management skills. Ability to effectively problem solve and meet the demands of multiple projects and deadlines effectively. High level of attention to detail and commitment to quality. Strong analytical skills with the ability to interpret data and make informed decisions. Great time management and reasoning skills. Strong detail-oriented skills. Ability to be discrete with confidential information. Professional, passionate and friendly attitude both over the phone and in person. Must be able to work independently with minimal supervision. Must be a hands-on self-starter and self-motivated. Ability to effectively communicate with individuals at all levels of the organization orally and in written format, including employees, leadership team, vendors and any other individual(s) you would come in contact with through the course of business. Proficiency in Microsoft Office Suite and experience with franchise management software. Physical Demands: Primarily an office-based role requiring prolonged periods of sitting, with occasional standing or walking. Ability to perform repetitive movements with arms, hands, and wrists. Ability to communicate effectively verbally and perceive sound by ear. Manual dexterity and hand-eye coordination, including occasional work with hands above shoulder level. Ability to lift, carry, push, or pull objects occasionally, up to 50 pounds. Ability to tolerate exposure to varying temperatures and noise levels. Occasional twisting, turning, or bending of the body as needed. Compensation: $50,000.00 - $55,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Jeremiah's Frog Squad is always on the lookout for fun and upbeat individuals interested in joining our exciting team. Join Jeremiah's Ice as we scoop up our tasty frozen treats with a smile. It's truly a rewarding experience to brighten a customer's day with one of our colorful, delicious treats! Apply today to Live Life to the Coolest with the Frog Squad!

Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at ******************* Follow @blackstone on LinkedIn, X, and Instagram. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion. Expected annual base salary range: $100,000 - $125,000 Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables. Additional compensation: Base salary does not include other forms of compensation or benefits offered in connection with the advertised role. Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy. If you need a reasonable accommodation to complete your application, please email Human Resources at *************************************. Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.

Job DescriptionIntegrated Pest Management (IPM) Specialist Imperial Golf Club - Naples, Florida About the Role Imperial Golf Club is seeking an Integrated Pest Management (IPM) Specialist to oversee and perform all pesticide applications across our two 18-hole golf courses and clubhouse grounds. This is a hands-on, working position responsible for ensuring safe and effective pest management practices while supervising two IPM Technicians. This role is critical to maintaining the health, safety, and playability of our courses and requires someone who is self-directed, detail-oriented, and committed to excellence. The IPM Specialist will report to the First Assistant Superintendent and Golf Course Superintendent and will take ownership of all IPM-related operations, equipment, and compliance. Key Responsibilities Perform and oversee pesticide applications across golf courses and grounds Supervise and train two IPM Technicians in safe handling and application practices Maintain pesticide inventory, equipment calibration, and compliance with state and federal safety standards Identify and treat pest, weed, and turfgrass disease issues Ensure environmental and personal safety in all IPM operations Qualifications Valid Florida Pesticide Applicators License (or ability to obtain within 6 months) Agricultural degree preferred; 5-6 years of turfgrass experience may qualify Strong knowledge of pesticide applications, turfgrass science, and safety standards Ability to train, supervise, and lead a small team Highly self-motivated and detail-oriented, with strong problem-solving skills Compensation & Benefits Competitive base salary Health, Dental, and Vision Insurance Company-paid Life Insurance, Short-Term Disability, and Long-Term Disability 401(k) Retirement Plan with company match Paid vacation, Sick and holiday time About Imperial Golf Club Imperial Golf Club, located in Naples, Florida, is a premier private club featuring two championship 18-hole golf courses, a newly renovated clubhouse, and a welcoming, team-oriented culture. We are proud to offer opportunities for professional growth and a supportive environment where employees are recognized and valued. The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Equal Opportunity Employer Drug-Free Workplace We participate in E-Verify

Job DescriptionBenefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Summary The Franchise Support Specialist at Jeremiahs Italian Ice serves as a vital link between the corporate support center and franchisees. This role is responsible for ensuring consistent communication and compliance with brand requirements, and providing support across a variety of franchise projects and initiatives, including but not limited to new store openings. This role is pivotal in ensuring a smooth and successful integration of new franchisees into the Jeremiahs Italian Ice system while fostering long-term franchisee success and brand growth. This is a full-time, Orlando-based position that requires flexibility in schedule, including early mornings, evenings, weekends, and holidays as needed. Essential Functions Act as a liaison between franchisees and the corporate support center, ensuring clear and timely communication. Serve as the primary point of contact for new franchisees providing timely and accurate information. Support cross-functional teams to ensure successful implementation of projects. Build and maintain strong relationships with franchisees to foster a collaborative and supportive network. Maintain positive working relationships with all departments and franchises within the company. Provide comprehensive administrative support to the franchise operations team. Onboard, coordinate and support new store openings, working closely with franchisees to ensure a smooth launch. Manage multiple franchise integration projects simultaneously; ensuring timelines and deliverables are met. Monitor and report on the progress of each franchisees integration, identifying and addressing any issues promptly. Track project progress and provide regular updates to senior management. Oversee the assigned Franchise locations and ensure franchisees adhere to company policies and brand standards. Conduct regular compliance reviews and audits, documenting findings and collaborating with Franchise Business Consultants for corrective actions. Manage and maintain detailed records, including franchise agreements, compliance documents, and operational reports. Develop, update, and monitor standard operating procedures (SOPs). Ensure proper documentation and enforcement of franchise agreements. Collaborate with cross-functional teams to deliver consistent support and resources to franchisees. Coordinate and schedule meetings, training sessions, and conference calls between corporate and franchisees. Gather feedback from franchisees to identify areas for improvement and innovation. Reduce costs by adhering to budget. Maintain a record of each franchisees build-out costs and other financial data on shared platforms. Monitor and conduct routine reports on Franchise Owners store unit financials. Qualifications Education & Experience: Strong background in restaurant or food service operations. Minimum of 3 years of experience in franchise operations, preferably in the food and beverage industry. Bachelors degree in Business, Hospitality, or a related field preferred. Strong understanding of franchising, operational standards, and compliance requirements. Knowledge, Skills & Abilities: Excellent communication, interpersonal, and organizational skills. Exceptional problem-solving and decision-making abilities. Strong leadership and team management skills. Ability to effectively problem solve and meet the demands of multiple projects and deadlines effectively. High level of attention to detail and commitment to quality. Strong analytical skills with the ability to interpret data and make informed decisions. Great time management and reasoning skills. Strong detail-oriented skills. Ability to be discrete with confidential information. Professional, passionate and friendly attitude both over the phone and in person. Must be able to work independently with minimal supervision. Must be a hands-on self-starter and self-motivated. Ability to effectively communicate with individuals at all levels of the organization orally and in written format, including employees, leadership team, vendors and any other individual(s) you would come in contact with through the course of business. Proficiency in Microsoft Office Suite and experience with franchise management software. Physical Demands: Primarily an office-based role requiring prolonged periods of sitting, with occasional standing or walking. Ability to perform repetitive movements with arms, hands, and wrists. Ability to communicate effectively verbally and perceive sound by ear. Manual dexterity and hand-eye coordination, including occasional work with hands above shoulder level. Ability to lift, carry, push, or pull objects occasionally, up to 50 pounds. Ability to tolerate exposure to varying temperatures and noise levels. Occasional twisting, turning, or bending of the body as needed.

Bring your curiosity and determination to make a positive impact on the future of transport, and we'll help you go all the way. Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond. Who are we looking for? ADA Engineering, a GHD company, is currently looking for a CEI Assistant Contract Support Specialist to join their Florida based team! In this role, you will work closely with experienced construction managers and contribute to initiatives that enhance transportation and public safety across the State. These projects include roadway, drainage, and traffic signal improvements. You will provide comprehensive administrative support to keep projects running smoothly. From managing daily office tasks and maintaining precise document control to ensuring work orders are accurate and fees are verified, your organizational skills will be essential. You'll confirm funding availability for project execution, assist with processing payment requisitions, and prepare weekly reports that keep supervisors informed. Leveraging tools such as INFORMS and Public Works Systems, you'll help streamline workflows and maintain data integrity, ensuring every project meets its goals efficiently and effectively. This role provides you with the opportunity to work on meaningful infrastructure projects that serve your local community while having access to GHD's global technical expertise and resources! Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: * Document Preparation: Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports. * Administration: Produce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes. * Data Collection and Analysis: Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats. * Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. * Operational Compliance: Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate. * Project Reporting and Review: Draft elements of project review reports and presentations to support delivery of the review process. What you'll bring to the team: * Experience working on roadway and drainage projects is preferred * Prior experience in contract administration, procurement and project control * Proficiency utilizing Microsoft 365 is required * Proficiency utilizing INFORMS and Public Works Systems is preferred * Willing and able to work in the field the majority of the time #LI-JK1 As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities An Airline and Cruise Support Specialist is primarily responsible for checking-in passengers for their airline reservations and ensuring passengers have all their proper documentation for travel from their cruise. Additionally, this role will support cruise line representatives and offsite check-in locations managing all their all-airline check-in issues, isolate problems, determine and implement solutions as well as diagnosis and dispatch to additional support staff. Qualified candidates must be self-motivated, organized, and have strong customer service skills. Manage the check-in process, ensuring that customers have the proper documentation for travel for Cruise Line Passengers. Manage and support cruise line representatives to ensure airline check-in service is provided correctly and efficiently. Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude Answer incoming technical requests, quickly analyze, test, and resolve the calls Create requests using our ticketed tracking system to create and track the progress of request Process requests that are created via email and communicate with end-users Escalate incidents to correct higher level position when the needs arise and work with the escalation employee to resolve and test all issues Grow the knowledgebase by using resolutions of successfully closed requests Monitor queue and track inbound calls. Provide communication and follow up to ensure representatives are fully informed of all new information related to, procedures, customer needs, and company-related issues, changes, or actions. Create and send daily reports to the airline, TSA, CBP, and other government agencies. Qualifications Exceptional written and verbal communication skills. Ability to work collaboratively in a team environment and support team decisions. Solid multi-tasking, prioritization, and organizational skills. Must be Proficient in Microsoft Excel Continuously reviews and implements process improvements. Plans direct and evaluates the workflow, as well as coordinates work activities to achieve expected service goals. Travel Industry experience is a plus Must be available to work holidays and weekends Must be available to work various shifts in the morning or evening hours Salary Range: $16.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.