Senior Manager jobs at Carnival Cruise Line

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Senior Manager, Entertainment Operations and Programming to fill this role, which is based in our Fort Lauderdale office. The Senior Manager, Entertainment Operations and Programming is responsible for overseeing the development, execution, and management of entertainment programs across the fleet. This role involves leading a team of entertainment professionals, ensuring high-quality performances, and maintaining operational excellence. The Senior Manager will work closely with various departments, including Fleet Operations, Human Resources, and Finance, to achieve the main objectives of delivering exceptional guest experiences and optimizing entertainment resources. The ideal candidate will have extensive experience in entertainment management, strong leadership skills, and a deep understanding of the cruise industry. Here is a summary of what Princess is looking for in its Senior Manager, Entertainment Operations and Programming. Is this you? **Responsibilities** + Lead and manage the entertainment team, including hiring, training, and performance evaluations. + Develop and implement talent development programs to enhance team skills and career growth. + Foster a positive and collaborative work environment, encouraging creativity and innovation. + Coordinate with fleet operations to ensure seamless integration of entertainment programs across all ships. + Collaborate with shipboard teams to address operational challenges and optimize performance. + Monitor and evaluate fleet-wide entertainment activities to ensure consistency and quality. + Develop and manage the entertainment budget, ensuring efficient allocation of resources. + Monitor expenditures and financial performance, adjusting as necessary to stay within budget. + Identify cost-saving opportunities without compromising the quality of entertainment offerings. + Engage with internal and external stakeholders to gather feedback and improve entertainment offerings. + Communicate effectively with senior management, shipboard teams, and external partners. + Represent the entertainment department in meetings and presentations, advocating for resources and support. + Engage with internal and external stakeholders to gather feedback and improve entertainment offerings. + Communicate effectively with senior management, shipboard teams, and external partners. + Represent the entertainment department in meetings and presentations, advocating for resources and support. + Stay updated on industry trends and emerging technologies to innovate entertainment programs. + Conduct research and pilot new entertainment concepts to enhance guest experiences. + Collaborate with creative teams to develop unique and engaging entertainment offerings. **Requirements** + Bachelor's degree in Entertainment Management, Business Administration, or a related field. + Proven leader with the ability to mentor large and diverse teams + Strong project management and organizational skills + Proficient in Microsoft Office; familiarity with tools like Tableau and Clarabridge preferred + Budget management, vendor coordination, and scheduling expertise + 10+ years in entertainment or hospitality leadership, with cruise or theme park experience preferred + 5+ years in senior-level shipboard or shoreside entertainment management + Prior experience with new builds, dry docks, or project-based entertainment execution strongly preferred + Exceptional communication and collaboration skills across departments + Adept at managing multiple priorities in a fast-paced environment + Creative thinker with a strong understanding of guest engagement and brand delivery. + **Beginning in 2028, this position will remain on the same Tuesday-Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.** **What You Can Expect** + Cruise and Travel Privileges for You and Your Family + Health Benefits + 401(k) + Employee Stock Purchase Plan + Training & Professional Development + Tuition & Professional Certification Reimbursement + Rewards & Incentives **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************* Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** **\#PCL**

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Senior Manager, Decision Intelligence to fill this role, which is based in our Doral office. The Senior Manager, Decision Intelligence is a key member of the Strategy & Analytics team, responsible for turning data and analysis into clear, actionable insights for company leaders. This role develops and tracks key metrics, supports executive reporting, and collaborates across departments to guide business strategy and drive organizational success. Working closely with data science and technical analytics teams, the Manager designs analyses, interprets results, and presents recommendations that empower executive decision-making. Here is a summary of what Princess is looking for in its Senior Manager, Decision Intelligence. Is this you? Responsibilities * Analyze internal and external data-including market trends, guest behavior, and operational results-to generate meaningful insights that guide growth-oriented decision making. * Synthesize complex information from diverse sources (e.g., sales data, consumer panels, category deep dives, marketing mix models, macro-economic indicators) into clear recommendations for leadership. * Design and conduct financial and operational analyses to understand performance drivers and identify root causes of changes in business trends. * Develop and maintain interactive dashboards, visual reports, and scorecards to communicate insights to executives and cross-functional teams. * Support strategic deliverables, including Board materials and quarterly business reviews, by providing timely and accurate analytics. * Collaborate with stakeholders to define, develop, and refine key performance indicators (KPIs) that align with business strategy and objectives. * Track and report on KPIs to measure progress, highlight trends, and identify opportunities for improvement. * Ensure accuracy and timeliness of KPI reporting, enabling leadership to make informed decisions. * Continuously improve KPI frameworks and reporting tools to enhance clarity, accountability, and impact across the organization. * Continuously improve analytical processes, reporting tools, and BI infrastructure to enhance clarity, efficiency, and scalability. * Drive adoption of analytics tools and platforms, including automation and AI, to enable data-driven decision making and forecasting. * Contribute to documentation, testing, and tooling efforts aimed at improving data quality and empowering data consumers across the organization. * Work closely with data science, technical analytics, and business teams to ensure analytics efforts are aligned with strategic goals and avoid redundancy. * Collaborate with stakeholders to define KPIs and create actionable reporting solutions that drive business outcomes. * Facilitate training and enablement to empower business users, while maintaining control over analytics assets and data quality. * Mentor and support direct reports, encouraging professional growth and accountability. Requirements * Bachelor's degree required; MBA or equivalent advanced degree preferred. * 5+ years of experience in business intelligence, or an alternative analytical field, preferably in hospitality, cruise, or travel industries. * Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact. * Exceptional leadership, communication, and stakeholder management skills. * Ability to thrive in a fast-paced, matrixed environment. * Strong analytical and problem-solving abilities, with a track record of turning data and insights into actionable plans. * Advanced project management skills, including the ability to coordinate multiple initiatives and drive cross-functional collaboration. * Excellent written and verbal communication skills, with experience preparing presentations and reports for senior audiences. * Ability to synthesize complex information and present it in a clear, compelling manner. * Proficiency in building relationships and working effectively across teams and organizational levels. * Adaptability and resourcefulness in a fast-paced, dynamic environment. * Experience in the travel, hospitality, or consumer experience industries is preferred. * This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #PCL

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Senior Manager, Entertainment Operations and Programming to fill this role, which is based in our Fort Lauderdale office. The Senior Manager, Entertainment Operations and Programming is responsible for overseeing the development, execution, and management of entertainment programs across the fleet. This role involves leading a team of entertainment professionals, ensuring high-quality performances, and maintaining operational excellence. The Senior Manager will work closely with various departments, including Fleet Operations, Human Resources, and Finance, to achieve the main objectives of delivering exceptional guest experiences and optimizing entertainment resources. The ideal candidate will have extensive experience in entertainment management, strong leadership skills, and a deep understanding of the cruise industry. Here is a summary of what Princess is looking for in its Senior Manager, Entertainment Operations and Programming. Is this you? Responsibilities * Lead and manage the entertainment team, including hiring, training, and performance evaluations. * Develop and implement talent development programs to enhance team skills and career growth. * Foster a positive and collaborative work environment, encouraging creativity and innovation. * Coordinate with fleet operations to ensure seamless integration of entertainment programs across all ships. * Collaborate with shipboard teams to address operational challenges and optimize performance. * Monitor and evaluate fleet-wide entertainment activities to ensure consistency and quality. * Develop and manage the entertainment budget, ensuring efficient allocation of resources. * Monitor expenditures and financial performance, adjusting as necessary to stay within budget. * Identify cost-saving opportunities without compromising the quality of entertainment offerings. * Engage with internal and external stakeholders to gather feedback and improve entertainment offerings. * Communicate effectively with senior management, shipboard teams, and external partners. * Represent the entertainment department in meetings and presentations, advocating for resources and support. * Engage with internal and external stakeholders to gather feedback and improve entertainment offerings. * Communicate effectively with senior management, shipboard teams, and external partners. * Represent the entertainment department in meetings and presentations, advocating for resources and support. * Stay updated on industry trends and emerging technologies to innovate entertainment programs. * Conduct research and pilot new entertainment concepts to enhance guest experiences. * Collaborate with creative teams to develop unique and engaging entertainment offerings. Requirements * Bachelor's degree in Entertainment Management, Business Administration, or a related field. * Proven leader with the ability to mentor large and diverse teams * Strong project management and organizational skills * Proficient in Microsoft Office; familiarity with tools like Tableau and Clarabridge preferred * Budget management, vendor coordination, and scheduling expertise * 10+ years in entertainment or hospitality leadership, with cruise or theme park experience preferred * 5+ years in senior-level shipboard or shoreside entertainment management * Prior experience with new builds, dry docks, or project-based entertainment execution strongly preferred * Exceptional communication and collaboration skills across departments * Adept at managing multiple priorities in a fast-paced environment * Creative thinker with a strong understanding of guest engagement and brand delivery. * Beginning in 2028, this position will remain on the same Tuesday-Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area. What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #PCL

We are seeking a results-driven Manager to lead inventory and supply planning for technical spare parts, driving measurable improvements in service performance, cost efficiency, and operational execution. This role is responsible for optimizing inventory levels, executing replenishment strategies, and aligning cross-functional teams to meet service level agreements while reducing waste. A key player in building and transforming the team, this leader will help reshape how the organization manages spare parts planning through data-driven decision-making, process innovation, and effective S&OP/S&OE execution. The ideal candidate brings strong analytical skills, supply chain planning expertise, and a track record of delivering impactful results. Job Functions: Leadership (40%): Build and lead a team of 3-8 supply planning professionals, providing guidance, mentorship, and support to achieve business objectives. Establish a clear vision and objectives to deliver business outcomes while challenging the team to create effective execution strategies. Closely observe group dynamics to understand the roles, perspectives, priorities, emotions, and motivations of team members, applying this knowledge to facilitate results. Engage in selling and influencing to gain support for the vision, strategy, and initiatives. Develop and benchmark performance measures to track progress and drive continuous improvement (Service, Turnover, OTIF, etc.) Inventory & Supply Planning (30%) Develop and implement inventory and supply planning capabilities to enhance service delivery while reducing inventory levels and associated costs. Foster effective collaboration across departments, including demand planning, logistics, procurement, sourcing, technical operations, and supplier teams. Oversee the creation and execution of inventory and supply plans to ensure the right products are delivered to the right location at the right time, all while minimizing inventory levels and costs Conduct scenario modeling and analysis to provide decision-makers with various options and trade-offs. Support the Sales and Operations Planning process (S&OP) Establish and lead the Sales and Operations Execution (S&OE) process to ensure that the strategic plan is effectively translated into daily operations. Continuous Improvement (10%) Build a culture of continuous improvement Mentor team members on Lean, Six Sigma and other process improvement methodologies. Collaborate with IT and analytics team to automate manual processes and improve systems integration Facilitate regular reviews of planning processes to ensure alignment with business goals. Knowledge, Skills & Abilities: This role directly enhances operational efficiency and service reliability by ensuring the right technical spare parts are available at the right time and location as efficiently as possible. Through optimized inventory planning, strategic replenishment, and cross-functional collaboration, the manager reduces excess stock, lowers carrying costs, improves product availability, and unlocks sourcing and logistics savings. Problem solving: The successful candidate will possess a broad range of technical competencies and problem solving methods to solve complex supply chain challenges, included but not limited to: Availability Challenges: Ensures critical spare parts are available when and where needed by implementing robust planning and replenishment strategies. Inventory Inefficiencies: Reduces excess and dead stock through data-driven inventory optimization and policy alignment, improving working capital utilization. Cross-Functional Misalignment: Bridges gaps between departments (e.g., procurement, logistics, technical operations) to enable coordinated planning and execution. Operational Disruptions: Supports S&OP and leads S&OE processes to proactively manage supply risks and respond quickly to changing operational needs. Process Gaps: Drives continuous improvement initiatives to streamline planning workflows, enhance forecasting accuracy, and improve responsiveness. Team Capability: Builds and transforms the planning team to elevate performance, foster innovation, and support scalable growth. Impact: Improved Service Reliability: Ensures timely availability of critical spare parts, reducing downtime and enhancing operational continuity. Cost & Working Capital Reduction: Optimizes inventory levels and replenishment strategies to lower carrying costs and minimize excess and dead stock. Works cross-functionally to enable sourcing and logistics savings. Operational Efficiency: Streamlines planning processes and drives alignment across departments, improving responsiveness and execution. Strategic Decision Support: Provides data-driven insights and scenario modeling to guide leadership in making informed supply chain decisions. Improved Budgeting & Spend Management: Enable bottoms-up budgeting, and improved spend vs plan visibility through S&OP. Leadership: Strategic Thinking: Ability to align inventory and supply planning with broader business goals, anticipate future needs, and develop scalable solutions. Team Development: Builds and transforms a high-performing team through coaching, mentoring, and talent development. Cross-Functional Collaboration: Effectively partners with procurement, logistics, technical operations, and other stakeholders to drive alignment and execution. Decision-Making & Problem Solving: Uses data and scenario modeling to make informed decisions, resolve supply chain challenges, and improve service levels. Change Leadership: Leads transformation initiatives, adapts to evolving business needs, and drives continuous improvement in planning processes. Influence & Communication: Communicates clearly across all levels, gains buy-in for strategies and fosters a culture of transparency and accountability. Results Orientation: Focuses on measurable outcomes such as cost reduction, inventory optimization, and service reliability. Qualifications: Bachelor's degree in Supply Chain Management, Supply Chain Engineering, or a related field. Certification in supply chain management (e.g., APICS, CSCP) is preferred. Minimum of 5 years of experience in inventory management and supply planning. Proven leadership experience in managing a team within a supply chain environment. Strong analytical skills and proficiency in supply chain management software, preferably Kinaxis. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Hybrid #LI-LS1 #Corp

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Manager, Development Operations to fill this role, which is based in our Fort Lauderdale office. As the Manager of Development Operations for Ecommerce Engineering, you will lead DevOps strategy, cloud infrastructure, and site reliability initiatives to ensure scalable, high-performance platforms. You will mentor engineers, drive Infrastructure as Code (IaC) and automation, and enforce security standards across environments. By collaborating cross-functionally to streamline workflows and monitor system health, you will accelerate delivery and optimize the customer experience. Here is a summary of what Princess is looking for in its Manager, Development Operations. Is this you? Responsibilities Leadership & Team Management * Lead, mentor, and develop a team of DevOps engineers. * Foster a culture of collaboration, innovation, and continuous improvement. * Manage performance reviews, career development, and training initiatives. Strategic Planning & Execution * Define and execute the DevOps strategy aligned with organizational goals. * Drive adoption of modern DevOps practices, tools, and automation frameworks. * Establish KPIs and metrics to measure efficiency, reliability, and delivery speed. Infrastructure & Automation * Oversee design, implementation, and maintenance of cloud and on-prem infrastructure. * Ensure Infrastructure as Code (IaC) practices are standardized and scalable. * Automate repetitive tasks to improve efficiency and reduce manual errors. CI/CD & Release Management * Manage continuous integration and deployment pipelines for multiple applications. * Ensure smooth, reliable, and secure software releases. * Collaborate with development and QA teams to optimize build/test/deploy workflows. Reliability & Security * Implement monitoring, alerting, and incident response processes. * Ensure compliance with security standards and best practices. * Drive initiatives to improve system uptime, resilience, and disaster recovery. Cross-Functional Collaboration * Partner with product, engineering, and IT teams to align DevOps initiatives. * Act as a bridge between development and operations to reduce silos. * Communicate technical strategies and progress to senior leadership. Continuous Improvement * Stay updated on emerging DevOps tools, cloud technologies, and industry trends. * Introduce best practices to enhance scalability, performance, and cost efficiency. * Champion innovation and experimentation within the team. Requirements * Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) * 7+ years of experience in DevOps or Site Reliability Engineering, with 3+ years in a leadership role * Proven expertise in cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes) * Strong background in CI/CD tools (Jenkins, GitLab, GitHub Actions) and scripting (Python, Bash) * Experience supporting ecommerce platforms and high-traffic production environments * Excellent communication, leadership, and stakeholder management skills Essential Requirements: * 5+ years in DevOps or infrastructure engineering, with 2-3 years in leadership roles * Proven success managing large-scale eCommerce platforms and cloud-native environments * Hands-on experience with CI/CD pipelines, IaC, monitoring tools, and security protocols * Track record of mentoring teams, leading incident response, and driving DevOps transformation * This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) * Beginning in 2028, this position will remain on the same Tuesday-Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area. What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com #PCL

This role reports to the Senior Manager of Case Management and oversees the daily operations of crew case management. The Manager leads a team of specialists to ensure timely, empathetic communication and resolution of high-complexity cases involving clinical, legal, and logistical challenges. Key responsibilities include reviewing care plans, coordinating with internal stakeholders, supporting disability claims, and facilitating return-to-work planning. The Manager also escalates high-risk cases, conducts utilization reviews, and represents the company in arbitration when needed. Operationally, the role supports shipboard medical teams, participates in the 24/7 duty rotation, and manages onboard referrals and disembarkations. The Manager monitors performance metrics, drives continuous improvement, and leads the development of the crew health programs, and policy development. This position requires strong knowledge of cruise ship medicine, maritime regulations, and crew health standards, and involves collaboration across brands, medical teams, and external providers. Carnival Corporation is comprised of eight brands with approximately 95 ships carrying over 14 million guests annually and employing over 160,000 crew members. Essential Functions: Case Management Oversight Manage high-complexity cases involving clinical challenges, cases in port, legal and regulatory risks, and logistical constraints. Coordinate and communicate with medical providers, legal, HR, and case management teams to ensure appropriate, timely care delivery. Communicate with seafarers and their families with professionalism and empathy. Review clinical care plans for appropriateness and support the case management team in decision-making. Oversee care coordination for referred and disembarked crew, ensuring adherence to evidence-based and cost-effective practices. Facilitate crew return-to-work planning in compliance with regulations and employment obligations. Support disability claims and benefits review for crew unable to return to duty. Collaborate with the crew health team to assess fitness for duty per International Maritime Health standards. Crew Medical Claims Management Escalate high-risk crew cases to risk management, legal, HR, and clinical governance teams. Review crew claims for relevance and appropriateness in coordination with internal and external legal teams. Represent the corporation in arbitration proceedings related to crew medical cases. Lead investigations into complaints or concerns regarding crew medical issues. Conduct utilization reviews to assess medical necessity and customary costs and contribute to documentation accuracy. Identify areas of improvement with healthcare providers and assistance companies and work with necessary stakeholders to build relationships, improve workflows and grow healthcare networks. Operational Support Provide logistical and clinical support to shipboard medical teams, especially for complex cases. Work with the Health Operations Center to serve as a resource and for medical emergencies, medevacs, public health concerns, and other critical crew health issues. Coordinate onboard care referrals and disembarkation processes. Participate in the 24/7 duty schedule for crew medical support. Support the Senior Manager of Case Management in developing and maintaining policies and procedures for crew health and case management. Conduct quality assurance and patient satisfaction audits to ensure compliance and continuous improvement. Team Management Coach and performance manage the case management team to meet or exceed productivity and quality goals. Establish and promote best practices and workflows for case management, including coordination with assistance companies. Collaborate with internal departments to ensure aligned and well-coordinated health initiatives. Monitor key performance indicators, population health data and produce recurring reports on case management metrics. Crew Health Programs Identify illness trends and lead the development of preventative and screening health programs based on medical evidence. Train and work with shipboard and shoreside medical teams to implement and monitor effects of health programs. Performs other duties as assigned Qualifications: MD / DO required. Medical background with knowledge in occupational health, family practice, legal policies, and procedures. Minimum 3 years supervisory experience and 7 or more years in clinical or related administration position. Preferred to have at least 2 years of clinical practice on cruise ships Knowledge, Skills, and Abilities: Ability to apply analytical and logistic skills; maintain attention to detail and accuracy. Preferable occupational health qualification or experience in occupational health particularly seafarers. Strong understanding and proficiency in using the Microsoft suite such as Excel, Word, Visio etc. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-EJ1 #LI-Hybrid #Corp

We are seeking a results-driven Manager to lead inventory and supply planning for technical spare parts, driving measurable improvements in service performance, cost efficiency, and operational execution. This role is responsible for optimizing inventory levels, executing replenishment strategies, and aligning cross-functional teams to meet service level agreements while reducing waste. A key player in building and transforming the team, this leader will help reshape how the organization manages spare parts planning through data-driven decision-making, process innovation, and effective S&OP/S&OE execution. The ideal candidate brings strong analytical skills, supply chain planning expertise, and a track record of delivering impactful results. Job Functions: Leadership (40%): * Build and lead a team of 3-8 supply planning professionals, providing guidance, mentorship, and support to achieve business objectives. * Establish a clear vision and objectives to deliver business outcomes while challenging the team to create effective execution strategies. * Closely observe group dynamics to understand the roles, perspectives, priorities, emotions, and motivations of team members, applying this knowledge to facilitate results. * Engage in selling and influencing to gain support for the vision, strategy, and initiatives. * Develop and benchmark performance measures to track progress and drive continuous improvement (Service, Turnover, OTIF, etc.) Inventory & Supply Planning (30%) * Develop and implement inventory and supply planning capabilities to enhance service delivery while reducing inventory levels and associated costs. * Foster effective collaboration across departments, including demand planning, logistics, procurement, sourcing, technical operations, and supplier teams. * Oversee the creation and execution of inventory and supply plans to ensure the right products are delivered to the right location at the right time, all while minimizing inventory levels and costs * Conduct scenario modeling and analysis to provide decision-makers with various options and trade-offs. * Support the Sales and Operations Planning process (S&OP) * Establish and lead the Sales and Operations Execution (S&OE) process to ensure that the strategic plan is effectively translated into daily operations. Continuous Improvement (10%) * Build a culture of continuous improvement * Mentor team members on Lean, Six Sigma and other process improvement methodologies. * Collaborate with IT and analytics team to automate manual processes and improve systems integration * Facilitate regular reviews of planning processes to ensure alignment with business goals. Knowledge, Skills & Abilities: This role directly enhances operational efficiency and service reliability by ensuring the right technical spare parts are available at the right time and location as efficiently as possible. Through optimized inventory planning, strategic replenishment, and cross-functional collaboration, the manager reduces excess stock, lowers carrying costs, improves product availability, and unlocks sourcing and logistics savings. Problem solving: The successful candidate will possess a broad range of technical competencies and problem solving methods to solve complex supply chain challenges, included but not limited to: * Availability Challenges: Ensures critical spare parts are available when and where needed by implementing robust planning and replenishment strategies. * Inventory Inefficiencies: Reduces excess and dead stock through data-driven inventory optimization and policy alignment, improving working capital utilization. * Cross-Functional Misalignment: Bridges gaps between departments (e.g., procurement, logistics, technical operations) to enable coordinated planning and execution. * Operational Disruptions: Supports S&OP and leads S&OE processes to proactively manage supply risks and respond quickly to changing operational needs. * Process Gaps: Drives continuous improvement initiatives to streamline planning workflows, enhance forecasting accuracy, and improve responsiveness. * Team Capability: Builds and transforms the planning team to elevate performance, foster innovation, and support scalable growth. Impact: * Improved Service Reliability: Ensures timely availability of critical spare parts, reducing downtime and enhancing operational continuity. * Cost & Working Capital Reduction: Optimizes inventory levels and replenishment strategies to lower carrying costs and minimize excess and dead stock. Works cross-functionally to enable sourcing and logistics savings. * Operational Efficiency: Streamlines planning processes and drives alignment across departments, improving responsiveness and execution. * Strategic Decision Support: Provides data-driven insights and scenario modeling to guide leadership in making informed supply chain decisions. * Improved Budgeting & Spend Management: Enable bottoms-up budgeting, and improved spend vs plan visibility through S&OP. Leadership: * Strategic Thinking: Ability to align inventory and supply planning with broader business goals, anticipate future needs, and develop scalable solutions. * Team Development: Builds and transforms a high-performing team through coaching, mentoring, and talent development. * Cross-Functional Collaboration: Effectively partners with procurement, logistics, technical operations, and other stakeholders to drive alignment and execution. * Decision-Making & Problem Solving: Uses data and scenario modeling to make informed decisions, resolve supply chain challenges, and improve service levels. * Change Leadership: Leads transformation initiatives, adapts to evolving business needs, and drives continuous improvement in planning processes. * Influence & Communication: Communicates clearly across all levels, gains buy-in for strategies and fosters a culture of transparency and accountability. * Results Orientation: Focuses on measurable outcomes such as cost reduction, inventory optimization, and service reliability. Qualifications: * Bachelor's degree in Supply Chain Management, Supply Chain Engineering, or a related field. * Certification in supply chain management (e.g., APICS, CSCP) is preferred. * Minimum of 5 years of experience in inventory management and supply planning. * Proven leadership experience in managing a team within a supply chain environment. * Strong analytical skills and proficiency in supply chain management software, preferably Kinaxis. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel: Less than 25% with shipboard travel likely Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Hybrid #LI-LS1 #Corp About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Sr. Mgr Loyalty Operations is responsible for managing all operational setup and management of Carnival Rewards Loyalty program ( VIFP until 2026). This role involves setup and delivery of all member benefits onboard and shoreside, this also involves the management of all guest facing touchpoints onboard and through contact center. The Sr Mgr. will manage the loyalty relationships with Senior leaders of Shipboard operations, Contact center operations and IT to deliver seamless operational excellence and top guest experience for all our members, also managing our Top Tier Status program and Milestone programs that take care of our best guests who generate the most revenue. The ideal candidate will have strong experience working with Hotel operations or Contact center operations with possible compliance or training backgrounds and also have interpersonal skills to manage and communicate with large groups of stakeholders internally and externally while having the ability to manage the benefits budget and external vendor relationships to delivery seamless experience across channels to all members. Essential Functions: Manage and own Member Benefit strategy onboard and shoreside working alongside the SVP and VP of Onboard functions such as Housekeeping, Beverage Ops, Dining, Guest services, Entertainment and Retail including all Tier Benefits, Milestone program , Diamond Desk and its delivery and maintenance across all channels to more than 30+ Million guests in the program. Work with VP and Sr Director of IT Operations onboard and for Contact center IT to ensure Compliant delivery of benefits and accurate reporting of all functions. Manage all shipboard operations for all 29 ships, port operations for all our ports of call (15+), Destination operations for all Carnival Cruise line operated destinations including Celebration Key, Half-Moon Cay and Isla Tropicale for Loyalty working directly with VP of Port Ops, VP of Destinations, Sr Director of Guest services, the GOL and VP of Guest Services and Ports. Create and manage the Compliance / training and setup presence and manage the 35+ Loyalty champions across our fleet of 29+ ships to ensure program communication across the ships through all avenues shipboard. Manage all different SOP for Loyalty launch and related benefits with all shipboard operations team. Manage all contact center operations for Loyalty working directly with VP of Contact center and VP of Sales. Manage the creation of the Compliance process, training and setup of all the 30+ Loyalty Champions across the different contact centers, PVP and guest care teams. Manage the team of 20+ individuals managing the Diamond Desk by giving them guidance ensuring compliance of all benefits and messages to our guests in orderly fashion. Manage and Own 20+ external and internal vendor relationships managing the Contracts, compliance, onboarding and reporting along with setup within our invoicing systems. Manage the delivery of the benefits for Tier and status members onboard and at home. Manage the strategy, execution and reporting of the $10M+ Milestone program , including creation and management of process for proper handling of all inventory and cost needs. Manage the $80M+ budget for benefits delivery onboard and shoreside involved in Tier Benefits and Milestone program with the finance teams working with the Sr Director of Accounting. Plus, manage the operational budget and liability management of more than $200M+ while accounting for the Loyalty P&L keeping leadership up to speed on all loyalty related costs and impacts. Performs other duties as assigned Qualifications: Bachelor's degree in business, Marketing or Economics A minimum of 8 years of experience in a variety of increasingly responsible positions with proven P&L responsibility, managing revenue and / or exposure to a variety of industries. A minimum of 3 years of experience leading a team of 2+ in Operations / marketing . Experience with Loyalty or travel brands a major plus. Knowledge, Skills, and Abilities: Good system knowledge and strong analytical skills Manage a complex system and the P/L that will execute a substantial portion of the program's operational budget. Quality assurance, testing and ability to coordinate across departments Physical Demands: Requires regular movement throughout company facilities. Travel: 25-50% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus LI-Hybrid #CCL #LI-SR1

The Senior Manager, Maritime Cyber Safety Operations is responsible for leading the operations and management of Operational Technology (OT) cybersecurity tools and processes designed to protect critical systems across Carnival Corporation's Operating Units (OUs). This role ensures the effective operational implementation and optimization of OT cybersecurity solutions, guaranteeing that both new and existing cyber defense systems are fully operationalized. This position collaborates closely with the GCS Threat Intelligence & Security Operations team to develop and maintain an operational framework for mitigating OT cyber risks, leading incident response efforts, and ensuring effective alert management for OT cybersecurity issues. Additionally, the Senior Manager oversees and manages OT engagements with Managed Security Services Providers (MSSPs) and offshore/nearshore security service resources. Essential Functions Implement and operate OT security monitoring, incident response, and threat detection for all OT cyber safety tools delivered across the global fleet. Establish and maintain SLAs that align with GCS Threat and Intel Operations metrics to measure KRIs and KPIs for OT cyber operations. Establish and manage a global service delivery model to monitor, respond to, and mitigate OT cybersecurity threats aligned with the NIST framework. Manage OT security operational processes, including stakeholder management, to ensure effective OT cyber safety alert resolution. This includes cross departmental and cross brand collaboration and reporting. Build and or maintain a comprehensive inventory of critical OT assets and ensure accurate risk ranking and vulnerability alerting against each asset. Develop and maintain effective support process for OT Cyber safety defense tools such as remote access, backup and recovery, removeable media scanners, anti-virus, patching, etc. Build, develop, and lead a global team of OT security analysts to maintain a high standard of operational support. This team must adhere to GCS's Threat Intel and Operations support standards and guidelines. Act as an escalation point for critical OT cybersecurity incidents, ensuring swift mitigation and communication with stakeholders. Maintain knowledge of and implement operational standards in line with industry regulations and guidelines (e.g., CLIA, BIMCO, IMO, MSC-FAL.1/Circ.3). Qualifications Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Security, Business Informatics, Business administration. Minimum 3+ Years leading an IT/Cybersecurity Operations Environment Desired to have one of or more of the following certificates: CISSP, GSLC, GSOC, GCTI, or CISM Expertise in OT Cyber Operations Management, OT Network Design Concepts, and OT System Architecture Design Principles, with additional knowledge of maritime communication systems, bridge systems, propulsion and machinery management systems, power control systems, access control systems, and cargo management systems being a plus. Knowledge, Skills, and Abilities The Senior Manager, Maritime Cyber Safety Operations plays a critical role in ensuring that cybersecurity tools are fully operationalized to protect Carnival Corporation's global fleet. This position oversees OT shipboard cyber defense critical systems, providing strategic direction, leadership, and operation management of OT cybersecurity initiatives. The role has a global impact, directly influencing fleet safety and helping to ensure compliance with international guidelines and regulations, such as IMO and Class Societies. By collaborating across functional and geographical boundaries, this position is responsible for implementing robust cybersecurity measures, maintaining OT system integrity, and mitigating cyber risks to safeguard operational technology assets. This role requires advanced problem-solving capabilities to navigate highly complex challenges in a dynamic, high-stakes environment. The Senior Manager must analyze large amounts of cybersecurity data and incident reports to identify vulnerabilities, trends, and emerging threats. Responsibilities include researching and implementing innovative OT cybersecurity operations KRIs, KPIs, and designing strategic processes to reduce risk. The role often involves addressing unique and unprecedented cybersecurity challenges, requiring an understanding of OT systems, cross-functional collaboration, and swift decision-making under pressure. This role has a direct impact on the security, compliance, and operational reliability of the company's global fleet. By developing and enforcing cybersecurity standards, the Senior Manager ensures the protection of critical maritime OT systems, minimizing operational disruptions and financial losses. Additionally, this position sets the benchmark for OT cybersecurity best practices, influencing policymaking and fostering a security-first culture across the organization. This role demands strong leadership to manage and mentor a global team of OT security analysts, fostering a culture of excellence, accountability, and continuous improvement. Although this position operates under the Maritime Cyber Safety team, it must also adhere to the standards and guidelines set by the Global Threat Intelligence & Security Operations team, requiring a flexible mindset to navigate a dual reporting structure. The role requires a 24/7 cybersecurity operations mindset, with the ability to guide cross-functional teams, both directly and indirectly. As a subject matter expert (SME), the Senior Manager provides strategic guidance to senior leadership and key stakeholders while collaborating with Managed Security Services Providers (MSSPs) to ensure seamless service delivery. This position emphasizes talent development, cross-departmental collaboration, and the establishment of a high-performing cybersecurity organization to strengthen Carnival Corporation's maritime cyber resilience. Physical Demands: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Travel: 25-50% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as “in-office.” As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-SH1 #LI-Hybrid #Corp

The Sr. Mgr Loyalty Operations is responsible for managing all operational setup and management of Carnival Rewards Loyalty program ( VIFP until 2026). This role involves setup and delivery of all member benefits onboard and shoreside, this also involves the management of all guest facing touchpoints onboard and through contact center. The Sr Mgr. will manage the loyalty relationships with Senior leaders of Shipboard operations, Contact center operations and IT to deliver seamless operational excellence and top guest experience for all our members, also managing our Top Tier Status program and Milestone programs that take care of our best guests who generate the most revenue. The ideal candidate will have strong experience working with Hotel operations or Contact center operations with possible compliance or training backgrounds and also have interpersonal skills to manage and communicate with large groups of stakeholders internally and externally while having the ability to manage the benefits budget and external vendor relationships to delivery seamless experience across channels to all members. **Essential Functions:** + Manage and own Member Benefit strategy onboard and shoreside working alongside the SVP and VP of Onboard functions such as Housekeeping, Beverage Ops, Dining, Guest services, Entertainment and Retail including all Tier Benefits, Milestone program , Diamond Desk and its delivery and maintenance across all channels to more than 30+ Million guests in the program. + Work with VP and Sr Director of IT Operations onboard and for Contact center IT to ensure Compliant delivery of benefits and accurate reporting of all functions. + Manage all shipboard operations for all 29 ships, port operations for all our ports of call (15+), Destination operations for all Carnival Cruise line operated destinations including Celebration Key, Half-Moon Cay and Isla Tropicale for Loyalty working directly with VP of Port Ops, VP of Destinations, Sr Director of Guest services, the GOL and VP of Guest Services and Ports. + Create and manage the Compliance / training and setup presence and manage the 35+ Loyalty champions across our fleet of 29+ ships to ensure program communication across the ships through all avenues shipboard. Manage all different SOP for Loyalty launch and related benefits with all shipboard operations team. + Manage all contact center operations for Loyalty working directly with VP of Contact center and VP of Sales. + Manage the creation of the Compliance process, training and setup of all the 30+ Loyalty Champions across the different contact centers, PVP and guest care teams. + Manage the team of 20+ individuals managing the Diamond Desk by giving them guidance ensuring compliance of all benefits and messages to our guests in orderly fashion. + Manage and Own 20+ external and internal vendor relationships managing the Contracts, compliance, onboarding and reporting along with setup within our invoicing systems. Manage the delivery of the benefits for Tier and status members onboard and at home. + Manage the strategy, execution and reporting of the $10M+ Milestone program , including creation and management of process for proper handling of all inventory and cost needs. + Manage the $80M+ budget for benefits delivery onboard and shoreside involved in Tier Benefits and Milestone program with the finance teams working with the Sr Director of Accounting. Plus, manage the operational budget and liability management of more than $200M+ while accounting for the Loyalty P&L keeping leadership up to speed on all loyalty related costs and impacts. + Performs other duties as assigned **Qualifications:** + Bachelor's degree in business, Marketing or Economics + A minimum of 8 years of experience in a variety of increasingly responsible positions with proven P&L responsibility, managing revenue and / or exposure to a variety of industries. + A minimum of 3 years of experience leading a team of 2+ in Operations / marketing . + Experience with Loyalty or travel brands a major plus. **Knowledge, Skills, and Abilities:** + Good system knowledge and strong analytical skills + Manage a complex system and the P/L that will execute a substantial portion of the program's operational budget. + Quality assurance, testing and ability to coordinate across departments Physical Demands: Requires regular movement throughout company facilities. Travel: 25-50% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site Fitness center at our Miami campus LI-Hybrid \#CCL \#LI-SR1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Senior Manager, Maritime Cyber Safety Operations is responsible for leading the operations and management of Operational Technology (OT) cybersecurity tools and processes designed to protect critical systems across Carnival Corporation's Operating Units (OUs). This role ensures the effective operational implementation and optimization of OT cybersecurity solutions, guaranteeing that both new and existing cyber defense systems are fully operationalized. This position collaborates closely with the GCS Threat Intelligence & Security Operations team to develop and maintain an operational framework for mitigating OT cyber risks, leading incident response efforts, and ensuring effective alert management for OT cybersecurity issues. Additionally, the Senior Manager oversees and manages OT engagements with Managed Security Services Providers (MSSPs) and offshore/nearshore security service resources. **Essential Functions** + Implement and operate OT security monitoring, incident response, and threat detection for all OT cyber safety tools delivered across the global fleet. + Establish and maintain SLAs that align with GCS Threat and Intel Operations metrics to measure KRIs and KPIs for OT cyber operations. + Establish and manage a global service delivery model to monitor, respond to, and mitigate OT cybersecurity threats aligned with the NIST framework. + Manage OT security operational processes, including stakeholder management, to ensure effective OT cyber safety alert resolution. This includes cross departmental and cross brand collaboration and reporting. + Build and or maintain a comprehensive inventory of critical OT assets and ensure accurate risk ranking and vulnerability alerting against each asset. + Develop and maintain effective support process for OT Cyber safety defense tools such as remote access, backup and recovery, removeable media scanners, anti-virus, patching, etc. + Build, develop, and lead a global team of OT security analysts to maintain a high standard of operational support. This team must adhere to GCS's Threat Intel and Operations support standards and guidelines. + Act as an escalation point for critical OT cybersecurity incidents, ensuring swift mitigation and communication with stakeholders. + Maintain knowledge of and implement operational standards in line with industry regulations and guidelines (e.g., CLIA, BIMCO, IMO, MSC-FAL.1/Circ.3). **Qualifications** + Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Information Security, Business Informatics, Business administration. + Minimum 3+ Years leading an IT/Cybersecurity Operations Environment + Desired to have one of or more of the following certificates: CISSP, GSLC, GSOC, GCTI, or CISM + Expertise in OT Cyber Operations Management, OT Network Design Concepts, and OT System Architecture Design Principles, with additional knowledge of maritime communication systems, bridge systems, propulsion and machinery management systems, power control systems, access control systems, and cargo management systems being a plus. **Knowledge, Skills, and Abilities** + The Senior Manager, Maritime Cyber Safety Operations plays a critical role in ensuring that cybersecurity tools are fully operationalized to protect Carnival Corporation's global fleet. This position oversees OT shipboard cyber defense critical systems, providing strategic direction, leadership, and operation management of OT cybersecurity initiatives. The role has a global impact, directly influencing fleet safety and helping to ensure compliance with international guidelines and regulations, such as IMO and Class Societies. By collaborating across functional and geographical boundaries, this position is responsible for implementing robust cybersecurity measures, maintaining OT system integrity, and mitigating cyber risks to safeguard operational technology assets. + This role requires advanced problem-solving capabilities to navigate highly complex challenges in a dynamic, high-stakes environment. The Senior Manager must analyze large amounts of cybersecurity data and incident reports to identify vulnerabilities, trends, and emerging threats. Responsibilities include researching and implementing innovative OT cybersecurity operations KRIs, KPIs, and designing strategic processes to reduce risk. The role often involves addressing unique and unprecedented cybersecurity challenges, requiring an understanding of OT systems, cross-functional collaboration, and swift decision-making under pressure. + This role has a direct impact on the security, compliance, and operational reliability of the company's global fleet. By developing and enforcing cybersecurity standards, the Senior Manager ensures the protection of critical maritime OT systems, minimizing operational disruptions and financial losses. Additionally, this position sets the benchmark for OT cybersecurity best practices, influencing policymaking and fostering a security-first culture across the organization. + This role demands strong leadership to manage and mentor a global team of OT security analysts, fostering a culture of excellence, accountability, and continuous improvement. Although this position operates under the Maritime Cyber Safety team, it must also adhere to the standards and guidelines set by the Global Threat Intelligence & Security Operations team, requiring a flexible mindset to navigate a dual reporting structure. The role requires a 24/7 cybersecurity operations mindset, with the ability to guide cross-functional teams, both directly and indirectly. + As a subject matter expert (SME), the Senior Manager provides strategic guidance to senior leadership and key stakeholders while collaborating with Managed Security Services Providers (MSSPs) to ensure seamless service delivery. This position emphasizes talent development, cross-departmental collaboration, and the establishment of a high-performing cybersecurity organization to strengthen Carnival Corporation's maritime cyber resilience. Physical Demands: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Travel: 25-50% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site Fitness center at our Miami campus \#LI-SH1 \#LI-Hybrid \#Corp About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

The Sr. Mgr Loyalty Operations is responsible for managing all operational setup and management of Carnival Rewards Loyalty program ( VIFP until 2026). This role involves setup and delivery of all member benefits onboard and shoreside, this also involves the management of all guest facing touchpoints onboard and through contact center. The Sr Mgr. will manage the loyalty relationships with Senior leaders of Shipboard operations, Contact center operations and IT to deliver seamless operational excellence and top guest experience for all our members, also managing our Top Tier Status program and Milestone programs that take care of our best guests who generate the most revenue. The ideal candidate will have strong experience working with Hotel operations or Contact center operations with possible compliance or training backgrounds and also have interpersonal skills to manage and communicate with large groups of stakeholders internally and externally while having the ability to manage the benefits budget and external vendor relationships to delivery seamless experience across channels to all members. Essential Functions: * Manage and own Member Benefit strategy onboard and shoreside working alongside the SVP and VP of Onboard functions such as Housekeeping, Beverage Ops, Dining, Guest services, Entertainment and Retail including all Tier Benefits, Milestone program , Diamond Desk and its delivery and maintenance across all channels to more than 30+ Million guests in the program. * Work with VP and Sr Director of IT Operations onboard and for Contact center IT to ensure Compliant delivery of benefits and accurate reporting of all functions. * Manage all shipboard operations for all 29 ships, port operations for all our ports of call (15+), Destination operations for all Carnival Cruise line operated destinations including Celebration Key, Half-Moon Cay and Isla Tropicale for Loyalty working directly with VP of Port Ops, VP of Destinations, Sr Director of Guest services, the GOL and VP of Guest Services and Ports. * Create and manage the Compliance / training and setup presence and manage the 35+ Loyalty champions across our fleet of 29+ ships to ensure program communication across the ships through all avenues shipboard. Manage all different SOP for Loyalty launch and related benefits with all shipboard operations team. * Manage all contact center operations for Loyalty working directly with VP of Contact center and VP of Sales. * Manage the creation of the Compliance process, training and setup of all the 30+ Loyalty Champions across the different contact centers, PVP and guest care teams. * Manage the team of 20+ individuals managing the Diamond Desk by giving them guidance ensuring compliance of all benefits and messages to our guests in orderly fashion. * Manage and Own 20+ external and internal vendor relationships managing the Contracts, compliance, onboarding and reporting along with setup within our invoicing systems. Manage the delivery of the benefits for Tier and status members onboard and at home. * Manage the strategy, execution and reporting of the $10M+ Milestone program , including creation and management of process for proper handling of all inventory and cost needs. * Manage the $80M+ budget for benefits delivery onboard and shoreside involved in Tier Benefits and Milestone program with the finance teams working with the Sr Director of Accounting. Plus, manage the operational budget and liability management of more than $200M+ while accounting for the Loyalty P&L keeping leadership up to speed on all loyalty related costs and impacts. * Performs other duties as assigned Qualifications: * Bachelor's degree in business, Marketing or Economics * A minimum of 8 years of experience in a variety of increasingly responsible positions with proven P&L responsibility, managing revenue and / or exposure to a variety of industries. * A minimum of 3 years of experience leading a team of 2+ in Operations / marketing . * Experience with Loyalty or travel brands a major plus. Knowledge, Skills, and Abilities: * Good system knowledge and strong analytical skills * Manage a complex system and the P/L that will execute a substantial portion of the program's operational budget. * Quality assurance, testing and ability to coordinate across departments Physical Demands: Requires regular movement throughout company facilities. Travel: 25-50% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus LI-Hybrid #CCL #LI-SR1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Manager, Development Operations to fill this role, which is based in our Fort Lauderdale office. As the Manager of Development Operations for Ecommerce Engineering, you will lead DevOps strategy, cloud infrastructure, and site reliability initiatives to ensure scalable, high-performance platforms. You will mentor engineers, drive Infrastructure as Code (IaC) and automation, and enforce security standards across environments. By collaborating cross-functionally to streamline workflows and monitor system health, you will accelerate delivery and optimize the customer experience. Here is a summary of what Princess is looking for in its Manager, Development Operations. Is this you? Responsibilities Leadership & Team Management Lead, mentor, and develop a team of DevOps engineers. Foster a culture of collaboration, innovation, and continuous improvement. Manage performance reviews, career development, and training initiatives. Strategic Planning & Execution Define and execute the DevOps strategy aligned with organizational goals. Drive adoption of modern DevOps practices, tools, and automation frameworks. Establish KPIs and metrics to measure efficiency, reliability, and delivery speed. Infrastructure & Automation Oversee design, implementation, and maintenance of cloud and on-prem infrastructure. Ensure Infrastructure as Code (IaC) practices are standardized and scalable. Automate repetitive tasks to improve efficiency and reduce manual errors. CI/CD & Release Management Manage continuous integration and deployment pipelines for multiple applications. Ensure smooth, reliable, and secure software releases. Collaborate with development and QA teams to optimize build/test/deploy workflows. Reliability & Security Implement monitoring, alerting, and incident response processes. Ensure compliance with security standards and best practices. Drive initiatives to improve system uptime, resilience, and disaster recovery. Cross-Functional Collaboration Partner with product, engineering, and IT teams to align DevOps initiatives. Act as a bridge between development and operations to reduce silos. Communicate technical strategies and progress to senior leadership. Continuous Improvement Stay updated on emerging DevOps tools, cloud technologies, and industry trends. Introduce best practices to enhance scalability, performance, and cost efficiency. Champion innovation and experimentation within the team. Requirements Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) 7+ years of experience in DevOps or Site Reliability Engineering, with 3+ years in a leadership role Proven expertise in cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes) Strong background in CI/CD tools (Jenkins, GitLab, GitHub Actions) and scripting (Python, Bash) Experience supporting ecommerce platforms and high-traffic production environments Excellent communication, leadership, and stakeholder management skills Essential Requirements: 5+ years in DevOps or infrastructure engineering, with 2-3 years in leadership roles Proven success managing large-scale eCommerce platforms and cloud-native environments Hands-on experience with CI/CD pipelines, IaC, monitoring tools, and security protocols Track record of mentoring teams, leading incident response, and driving DevOps transformation This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) Beginning in 2028, this position will remain on the same Tuesday-Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area. What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************** Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #PCL

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Manager, Development Operations to fill this role, which is based in our Fort Lauderdale office. As the Manager of Development Operations for Ecommerce Engineering, you will lead DevOps strategy, cloud infrastructure, and site reliability initiatives to ensure scalable, high-performance platforms. You will mentor engineers, drive Infrastructure as Code (IaC) and automation, and enforce security standards across environments. By collaborating cross-functionally to streamline workflows and monitor system health, you will accelerate delivery and optimize the customer experience. Here is a summary of what Princess is looking for in its Manager, Development Operations. Is this you? **Responsibilities** Leadership & Team Management + Lead, mentor, and develop a team of DevOps engineers. + Foster a culture of collaboration, innovation, and continuous improvement. + Manage performance reviews, career development, and training initiatives. Strategic Planning & Execution + Define and execute the DevOps strategy aligned with organizational goals. + Drive adoption of modern DevOps practices, tools, and automation frameworks. + Establish KPIs and metrics to measure efficiency, reliability, and delivery speed. Infrastructure & Automation + Oversee design, implementation, and maintenance of cloud and on-prem infrastructure. + Ensure Infrastructure as Code (IaC) practices are standardized and scalable. + Automate repetitive tasks to improve efficiency and reduce manual errors. CI/CD & Release Management + Manage continuous integration and deployment pipelines for multiple applications. + Ensure smooth, reliable, and secure software releases. + Collaborate with development and QA teams to optimize build/test/deploy workflows. Reliability & Security + Implement monitoring, alerting, and incident response processes. + Ensure compliance with security standards and best practices. + Drive initiatives to improve system uptime, resilience, and disaster recovery. Cross-Functional Collaboration + Partner with product, engineering, and IT teams to align DevOps initiatives. + Act as a bridge between development and operations to reduce silos. + Communicate technical strategies and progress to senior leadership. Continuous Improvement + Stay updated on emerging DevOps tools, cloud technologies, and industry trends. + Introduce best practices to enhance scalability, performance, and cost efficiency. + Champion innovation and experimentation within the team. **Requirements** + Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) + 7+ years of experience in DevOps or Site Reliability Engineering, with 3+ years in a leadership role + Proven expertise in cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes) + Strong background in CI/CD tools (Jenkins, GitLab, GitHub Actions) and scripting (Python, Bash) + Experience supporting ecommerce platforms and high-traffic production environments + Excellent communication, leadership, and stakeholder management skills Essential Requirements: + 5+ years in DevOps or infrastructure engineering, with 2-3 years in leadership roles + Proven success managing large-scale eCommerce platforms and cloud-native environments + Hands-on experience with CI/CD pipelines, IaC, monitoring tools, and security protocols + Track record of mentoring teams, leading incident response, and driving DevOps transformation + **This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday)** + **Beginning in 2028, this position will remain on the same Tuesday-Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.** **What You Can Expect** + Cruise and Travel Privileges for You and Your Family + Health Benefits + 401(k) + Employee Stock Purchase Plan + Training & Professional Development + Tuition & Professional Certification Reimbursement + Rewards & Incentives **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************* Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** **\#PCL**

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Manager, Development Operations to fill this role, which is based in our Fort Lauderdale office. As the Manager of Development Operations for Ecommerce Engineering, you will lead DevOps strategy, cloud infrastructure, and site reliability initiatives to ensure scalable, high-performance platforms. You will mentor engineers, drive Infrastructure as Code (IaC) and automation, and enforce security standards across environments. By collaborating cross-functionally to streamline workflows and monitor system health, you will accelerate delivery and optimize the customer experience. Here is a summary of what Princess is looking for in its Manager, Development Operations. Is this you? Responsibilities Leadership & Team Management * Lead, mentor, and develop a team of DevOps engineers. * Foster a culture of collaboration, innovation, and continuous improvement. * Manage performance reviews, career development, and training initiatives. Strategic Planning & Execution * Define and execute the DevOps strategy aligned with organizational goals. * Drive adoption of modern DevOps practices, tools, and automation frameworks. * Establish KPIs and metrics to measure efficiency, reliability, and delivery speed. Infrastructure & Automation * Oversee design, implementation, and maintenance of cloud and on-prem infrastructure. * Ensure Infrastructure as Code (IaC) practices are standardized and scalable. * Automate repetitive tasks to improve efficiency and reduce manual errors. CI/CD & Release Management * Manage continuous integration and deployment pipelines for multiple applications. * Ensure smooth, reliable, and secure software releases. * Collaborate with development and QA teams to optimize build/test/deploy workflows. Reliability & Security * Implement monitoring, alerting, and incident response processes. * Ensure compliance with security standards and best practices. * Drive initiatives to improve system uptime, resilience, and disaster recovery. Cross-Functional Collaboration * Partner with product, engineering, and IT teams to align DevOps initiatives. * Act as a bridge between development and operations to reduce silos. * Communicate technical strategies and progress to senior leadership. Continuous Improvement * Stay updated on emerging DevOps tools, cloud technologies, and industry trends. * Introduce best practices to enhance scalability, performance, and cost efficiency. * Champion innovation and experimentation within the team. Requirements * Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) * 7+ years of experience in DevOps or Site Reliability Engineering, with 3+ years in a leadership role * Proven expertise in cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes) * Strong background in CI/CD tools (Jenkins, GitLab, GitHub Actions) and scripting (Python, Bash) * Experience supporting ecommerce platforms and high-traffic production environments * Excellent communication, leadership, and stakeholder management skills Essential Requirements: * 5+ years in DevOps or infrastructure engineering, with 2-3 years in leadership roles * Proven success managing large-scale eCommerce platforms and cloud-native environments * Hands-on experience with CI/CD pipelines, IaC, monitoring tools, and security protocols * Track record of mentoring teams, leading incident response, and driving DevOps transformation * This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday) * Beginning in 2028, this position will remain on the same Tuesday-Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area. What You Can Expect * Cruise and Travel Privileges for You and Your Family * Health Benefits * 401(k) * Employee Stock Purchase Plan * Training & Professional Development * Tuition & Professional Certification Reimbursement * Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************** Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** #PCL

Oversee the daily operations of Carnival's rehearsal facility, Carnival Studios, and related apartments. Provide a safe, efficient, and positive working environment at the Studios for all rehearsing shipboard team members and shoreside staff. The Manager, Studio Operations is responsible for the daily studio operations, ensuring efficient rehearsals by collaborating with managers and supervisors of production shows, music, technical, and casting. Responsibilities include managing the master schedule for rehearsals and onboard contracts and conducting regular facility reviews to maintain optimal conditions and compliance with health and safety standards, and assisting with transportation logistics, including driving employees and/or equipment between apartments and the studio to ensure timely and safe arrival for rehearsals. Additionally, the role is responsible for logistics involved with housing, team logistics and ensuring the safe arrival of team members for rehearsals. **Essential Functions:** + **Program, Operations & Innovation:** + **Operations:** Oversee daily studio operations by collaborating with managers and supervisors of production shows, music, technical, and casting teams to ensure efficient rehearsals. Conduct regular facility inspections and preventive maintenance to ensure optimal conditions and compliance with health and safety standards. + **Team Logistics:** Track arrivals and departures in CPS, ensuring the safe arrival of all team members for rehearsals and scheduling transportation as needed. Assist with travel disruptions, deliver orientation sessions for new arrivals, conduct document checks for visas, passports, and Medical Fit For Duties, and arrange appointments with CBP for visa corrections. Provide in-person support for all team members and staff during operational hours. + **Contract Scheduling:** Partner with Casting and Booking leadership to plan and manage the primary schedule for rehearsals and onboard contracts for performers, technicians, and musicians.Meet regularly with C&B to coordinate contract scheduling for team members rehearsing in studios. + **Apartment Management:** Ensure health and safety standards at partnering apartment complexes. Oversee the well-being of team members residing at Carnival Studios and partnering apartment complexes. Communicate regularly with property managers. + **Building Safety and Security:** Conduct routine checks to ensure the safety and security of Carnival Studios during operations. Partner with a security vendor to establish comprehensive safety measures. + **Team Leadership and Development** : + **Shoreside Leadership** : Provide leadership to the Carnival Studios Operations team, fostering a collaborative, high-performance culture that supports entertainment operations. Lead by example with clear communication, accountability, and a commitment to operational excellence. + **Cultural Essentials:** Organize the monthly "Studio Star" to recognize outstanding team members. Promote Carnival's expected behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. + **Human Resources:** Collaborate with Shipboard HR to ensure shipboard protocols, celebrations, and initiatives are implemented at Carnival Studios. + **DEI** : Integrate diversity, equity, and inclusion (DEI) into all Production meetings and day to day operation to foster an inclusive workplace culture. Ensure each production aligns with the company's DEI initiative, offering diverse entertainment that is relatable for both talent and guests. + **Collaborate:** + **Cross-Functional:** Work with other Entertainment departments to support the alignment and consistency of studios operations. + **Senior Leadership:** Work with entertainment teams and shoreside directors to align strategies with broader business goals, including NPS improvements and hotel operations. + **Inter Company** : Foster cross-functional collaboration with internal and external stakeholders including Facilities, Shipboard HR, Medical, Travel, Legal teams to ensure best practices and proper procedures are implemented and followed for team members while they are at Carnival Studios.Maintain relationship with sisterliness to share best practices. + **Policy and Compliance:** + **Safety Practices:** Manage the Studios' business continuity and hurricane/emergency action plans. Review and refine safety practices, create and enforce training programs, ensuring the highest level of guest and crew safety while maintaining operational integrity. Ensure teams are prepared to fulfill onboard safety-related duties. + **Health** : Lead regular review of facilities to ensure compliance with health and safety standards. + **Compliance Adherence:** Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) OSHA and ADA guidelines. + **Data Privacy and Background Checks** : Protect personal information and support background checks for all vendors, partners, and contractors. + **Immigration and Legal Compliance:** Ensure the adherence of the immigration laws and regulations for each country so our Team Members are legally permitted to work onboard. + **Program Evaluation** + **Data-Driven Decision Making:** Leverage data and analytics to inform decisions and refine programs based on performance insights. KPI, Track trends, team member surveys, and operational metrics to enhance service delivery and team satisfaction. Modify operations to optimize guest satisfaction and operational efficiency. + **Financial Accountability** + **Plan:** Prepare and propose financial plans operating expenses exceeding $2M. Continuously monitor and adjust plans based on guest behavior, sourcing, and operational dynamics. + **Resource Management:** Establish clear usage guidelines for resources, inventory, and supplies to maximize efficiency for high-visibility events, seasonal holidays, and branded activations, ensuring timely and budget-compliant delivery. Lead initiatives focused on streamlining process and reducing expenses. + **Vendor Management** : Partner with Sourcing, Procurement, Purchasing, Legal, and Compliance teams to develop strategies, negotiate contracts, and manage vendor relationships. Optimize cost savings, ensure high-quality service, and identify and mitigate supply chain risks. + **Travel and Expense:** Manage personal and direct reports' travel arrangements and expenses in line with Carnival Cruise Line's policies. Ensure all travel is cost-effective and compliant, and submit expense reports promptly. **Qualifications:** + Bachelor's degree in Performing Arts, Music, Theater, Production and Business, Facility Management + 5+ years of relevant experience + Must have a valid Florida driver's license and a clean driving record. + Must provide proof of valid car insurance. + Must have their own form of transportation. + Taking a pre-employment drug test, the result of which must be negative. **Knowledge, Skills, and Abilities:** + **Adaptability:** Flexible and capable of adjusting to changing circumstances and challenges. Attention to Detail: Precision in analyzing data and preparing reports to ensure accuracy and reliability + **Advanced Time Management:** Expertise in prioritizing tasks and managing time efficiently to meet deadlines. Communication Skills: Clearly conveying information and expectations to team members and stakeholders. + **Conflict Resolution:** Proficient in addressing and resolving conflicts constructively + **Data Analysis** : Proficiency in analysing large datasets using tools like Excel, SQL, and data visualization software (e.g., Tableau, Power BI, Clarabridge, AirTable) to identify revenue trends and opportunities. + **Decision-Making:** Making informed and timely decisions that benefit the team and organization. Diplomacy: Mature and adept at maintaining confidentiality and handling sensitive information. + **Emotional Intelligence:** Skilled in understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others. + **Financial Principles:** Understanding of financial statements, accounting principles, and revenue recognition standards. + **Interpersonal Skills:** Strong ability to build and maintain positive relationships and foster a collaborative team environment. To give and receive constructive feedback and must have the ability to interact and partner with people at all levels. + **Mentorship:** Experienced in providing guidance and support to help team members grow and develop their skills through constructive feedback. Problem-Solving: Aptitude for identifying issues and developing effective solutions. + **Project Management** : Planning, executing, and overseeing projects to ensure they are completed on time and within budget. Strategic Planning: Competent in planning and executing strategies to achieve long-term organizational objectives. + **Software Proficiency:** Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point. + **Specialty Platform Experience:** Experience with music software, scheduling software, and guest satisfaction surveys a plus Industry Experience: Experience managing music operations on a large-scale. A comprehensive understanding of the performance process from rehearsal to final product. Experience in cruise industry preferred. Preferred Education: Bachelor's Degree - Music Performance, Music Business and/or Education, Entertainment Management. 5-7+ years experience in a leadership role in a music institution. Inspiring and guiding the team towards achieving goals. Self-Directed: Capable of handling multiple tasks and projects independently. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time. Travel: No or very little travel likely Work Conditions: Work primarily in a climate controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. This position is classified as "in-office." Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site Fitness center at our Miami campus \#LI-Onsite \#CCL \#LI-TM1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

Oversee the daily operations of Carnival's rehearsal facility, Carnival Studios, and related apartments. Provide a safe, efficient, and positive working environment at the Studios for all rehearsing shipboard team members and shoreside staff. The Manager, Studio Operations is responsible for the daily studio operations, ensuring efficient rehearsals by collaborating with managers and supervisors of production shows, music, technical, and casting. Responsibilities include managing the master schedule for rehearsals and onboard contracts and conducting regular facility reviews to maintain optimal conditions and compliance with health and safety standards, and assisting with transportation logistics, including driving employees and/or equipment between apartments and the studio to ensure timely and safe arrival for rehearsals. Additionally, the role is responsible for logistics involved with housing, team logistics and ensuring the safe arrival of team members for rehearsals. Essential Functions: * Program, Operations & Innovation: * Operations: Oversee daily studio operations by collaborating with managers and supervisors of production shows, music, technical, and casting teams to ensure efficient rehearsals. Conduct regular facility inspections and preventive maintenance to ensure optimal conditions and compliance with health and safety standards. * Team Logistics: Track arrivals and departures in CPS, ensuring the safe arrival of all team members for rehearsals and scheduling transportation as needed. Assist with travel disruptions, deliver orientation sessions for new arrivals, conduct document checks for visas, passports, and Medical Fit For Duties, and arrange appointments with CBP for visa corrections. Provide in-person support for all team members and staff during operational hours. * Contract Scheduling: Partner with Casting and Booking leadership to plan and manage the primary schedule for rehearsals and onboard contracts for performers, technicians, and musicians. Meet regularly with C&B to coordinate contract scheduling for team members rehearsing in studios. * Apartment Management: Ensure health and safety standards at partnering apartment complexes. Oversee the well-being of team members residing at Carnival Studios and partnering apartment complexes. Communicate regularly with property managers. * Building Safety and Security: Conduct routine checks to ensure the safety and security of Carnival Studios during operations. Partner with a security vendor to establish comprehensive safety measures. * Team Leadership and Development: * Shoreside Leadership: Provide leadership to the Carnival Studios Operations team, fostering a collaborative, high-performance culture that supports entertainment operations. Lead by example with clear communication, accountability, and a commitment to operational excellence. * Cultural Essentials: Organize the monthly 'Studio Star' to recognize outstanding team members. Promote Carnival's expected behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. * Human Resources: Collaborate with Shipboard HR to ensure shipboard protocols, celebrations, and initiatives are implemented at Carnival Studios. * DEI: Integrate diversity, equity, and inclusion (DEI) into all Production meetings and day to day operation to foster an inclusive workplace culture. Ensure each production aligns with the company's DEI initiative, offering diverse entertainment that is relatable for both talent and guests. * Collaborate: * Cross-Functional: Work with other Entertainment departments to support the alignment and consistency of studios operations. * Senior Leadership: Work with entertainment teams and shoreside directors to align strategies with broader business goals, including NPS improvements and hotel operations. * Inter Company: Foster cross-functional collaboration with internal and external stakeholders including Facilities, Shipboard HR, Medical, Travel, Legal teams to ensure best practices and proper procedures are implemented and followed for team members while they are at Carnival Studios. Maintain relationship with sisterliness to share best practices. * Policy and Compliance: * Safety Practices: Manage the Studios' business continuity and hurricane/emergency action plans. Review and refine safety practices, create and enforce training programs, ensuring the highest level of guest and crew safety while maintaining operational integrity. Ensure teams are prepared to fulfill onboard safety-related duties. * Health: Lead regular review of facilities to ensure compliance with health and safety standards. * Compliance Adherence: Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) OSHA and ADA guidelines. * Data Privacy and Background Checks: Protect personal information and support background checks for all vendors, partners, and contractors. * Immigration and Legal Compliance: Ensure the adherence of the immigration laws and regulations for each country so our Team Members are legally permitted to work onboard. * Program Evaluation * Data-Driven Decision Making: Leverage data and analytics to inform decisions and refine programs based on performance insights. KPI, Track trends, team member surveys, and operational metrics to enhance service delivery and team satisfaction. Modify operations to optimize guest satisfaction and operational efficiency. * Financial Accountability * Plan: Prepare and propose financial plans operating expenses exceeding $2M. Continuously monitor and adjust plans based on guest behavior, sourcing, and operational dynamics. * Resource Management: Establish clear usage guidelines for resources, inventory, and supplies to maximize efficiency for high-visibility events, seasonal holidays, and branded activations, ensuring timely and budget-compliant delivery. Lead initiatives focused on streamlining process and reducing expenses. * Vendor Management: Partner with Sourcing, Procurement, Purchasing, Legal, and Compliance teams to develop strategies, negotiate contracts, and manage vendor relationships. Optimize cost savings, ensure high-quality service, and identify and mitigate supply chain risks. * Travel and Expense: Manage personal and direct reports' travel arrangements and expenses in line with Carnival Cruise Line's policies. Ensure all travel is cost-effective and compliant, and submit expense reports promptly. Qualifications: * Bachelor's degree in Performing Arts, Music, Theater, Production and Business, Facility Management * 5+ years of relevant experience * Must have a valid Florida driver's license and a clean driving record. * Must provide proof of valid car insurance. * Must have their own form of transportation. * Taking a pre-employment drug test, the result of which must be negative. Knowledge, Skills, and Abilities: * Adaptability: Flexible and capable of adjusting to changing circumstances and challenges. Attention to Detail: Precision in analyzing data and preparing reports to ensure accuracy and reliability * Advanced Time Management: Expertise in prioritizing tasks and managing time efficiently to meet deadlines. Communication Skills: Clearly conveying information and expectations to team members and stakeholders. * Conflict Resolution: Proficient in addressing and resolving conflicts constructively * Data Analysis: Proficiency in analysing large datasets using tools like Excel, SQL, and data visualization software (e.g., Tableau, Power BI, Clarabridge, AirTable) to identify revenue trends and opportunities. * Decision-Making: Making informed and timely decisions that benefit the team and organization. Diplomacy: Mature and adept at maintaining confidentiality and handling sensitive information. * Emotional Intelligence: Skilled in understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others. * Financial Principles: Understanding of financial statements, accounting principles, and revenue recognition standards. * Interpersonal Skills: Strong ability to build and maintain positive relationships and foster a collaborative team environment. To give and receive constructive feedback and must have the ability to interact and partner with people at all levels. * Mentorship: Experienced in providing guidance and support to help team members grow and develop their skills through constructive feedback. Problem-Solving: Aptitude for identifying issues and developing effective solutions. * Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. Strategic Planning: Competent in planning and executing strategies to achieve long-term organizational objectives. * Software Proficiency: Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point. * Specialty Platform Experience: Experience with music software, scheduling software, and guest satisfaction surveys a plus Industry Experience: Experience managing music operations on a large-scale. A comprehensive understanding of the performance process from rehearsal to final product. Experience in cruise industry preferred. Preferred Education: Bachelor's Degree - Music Performance, Music Business and/or Education, Entertainment Management. 5-7+ years experience in a leadership role in a music institution. Inspiring and guiding the team towards achieving goals. Self-Directed: Capable of handling multiple tasks and projects independently. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time. Travel: No or very little travel likely Work Conditions: Work primarily in a climate controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. This position is classified as "in-office." Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: * Health Benefits: * Cost-effective medical, dental and vision plans * Employee Assistance Program and other mental health resources * Additional programs include company paid term life insurance and disability coverage * Financial Benefits: * 401(k) plan that includes a company match * Employee Stock Purchase plan * Paid Time Off * Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. * Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. * Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. * Other Benefits * Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends * Personal and professional learning and development resources including tuition reimbursement * On-site Fitness center at our Miami campus #LI-Onsite #CCL #LI-TM1 About Us At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. ***************************************************************** ******************************************************************

Oversee the daily operations of Carnival's rehearsal facility, Carnival Studios, and related apartments. Provide a safe, efficient, and positive working environment at the Studios for all rehearsing shipboard team members and shoreside staff. The Manager, Studio Operations is responsible for the daily studio operations, ensuring efficient rehearsals by collaborating with managers and supervisors of production shows, music, technical, and casting. Responsibilities include managing the master schedule for rehearsals and onboard contracts and conducting regular facility reviews to maintain optimal conditions and compliance with health and safety standards, and assisting with transportation logistics, including driving employees and/or equipment between apartments and the studio to ensure timely and safe arrival for rehearsals. Additionally, the role is responsible for logistics involved with housing, team logistics and ensuring the safe arrival of team members for rehearsals. Essential Functions: Program, Operations & Innovation: Operations: Oversee daily studio operations by collaborating with managers and supervisors of production shows, music, technical, and casting teams to ensure efficient rehearsals. Conduct regular facility inspections and preventive maintenance to ensure optimal conditions and compliance with health and safety standards. Team Logistics: Track arrivals and departures in CPS, ensuring the safe arrival of all team members for rehearsals and scheduling transportation as needed. Assist with travel disruptions, deliver orientation sessions for new arrivals, conduct document checks for visas, passports, and Medical Fit For Duties, and arrange appointments with CBP for visa corrections. Provide in-person support for all team members and staff during operational hours. Contract Scheduling: Partner with Casting and Booking leadership to plan and manage the primary schedule for rehearsals and onboard contracts for performers, technicians, and musicians. Meet regularly with C&B to coordinate contract scheduling for team members rehearsing in studios. Apartment Management: Ensure health and safety standards at partnering apartment complexes. Oversee the well-being of team members residing at Carnival Studios and partnering apartment complexes. Communicate regularly with property managers. Building Safety and Security: Conduct routine checks to ensure the safety and security of Carnival Studios during operations. Partner with a security vendor to establish comprehensive safety measures. Team Leadership and Development: Shoreside Leadership: Provide leadership to the Carnival Studios Operations team, fostering a collaborative, high-performance culture that supports entertainment operations. Lead by example with clear communication, accountability, and a commitment to operational excellence. Cultural Essentials: Organize the monthly "Studio Star" to recognize outstanding team members. Promote Carnival's expected behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering. Encourage team members to share insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts. Human Resources: Collaborate with Shipboard HR to ensure shipboard protocols, celebrations, and initiatives are implemented at Carnival Studios. DEI: Integrate diversity, equity, and inclusion (DEI) into all Production meetings and day to day operation to foster an inclusive workplace culture. Ensure each production aligns with the company's DEI initiative, offering diverse entertainment that is relatable for both talent and guests. Collaborate: Cross-Functional: Work with other Entertainment departments to support the alignment and consistency of studios operations. Senior Leadership: Work with entertainment teams and shoreside directors to align strategies with broader business goals, including NPS improvements and hotel operations. Inter Company: Foster cross-functional collaboration with internal and external stakeholders including Facilities, Shipboard HR, Medical, Travel, Legal teams to ensure best practices and proper procedures are implemented and followed for team members while they are at Carnival Studios. Maintain relationship with sisterliness to share best practices. Policy and Compliance: Safety Practices: Manage the Studios' business continuity and hurricane/emergency action plans. Review and refine safety practices, create and enforce training programs, ensuring the highest level of guest and crew safety while maintaining operational integrity. Ensure teams are prepared to fulfill onboard safety-related duties. Health: Lead regular review of facilities to ensure compliance with health and safety standards. Compliance Adherence: Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) OSHA and ADA guidelines. Data Privacy and Background Checks: Protect personal information and support background checks for all vendors, partners, and contractors. Immigration and Legal Compliance: Ensure the adherence of the immigration laws and regulations for each country so our Team Members are legally permitted to work onboard. Program Evaluation Data-Driven Decision Making: Leverage data and analytics to inform decisions and refine programs based on performance insights. KPI, Track trends, team member surveys, and operational metrics to enhance service delivery and team satisfaction. Modify operations to optimize guest satisfaction and operational efficiency. Financial Accountability Plan: Prepare and propose financial plans operating expenses exceeding $2M. Continuously monitor and adjust plans based on guest behavior, sourcing, and operational dynamics. Resource Management: Establish clear usage guidelines for resources, inventory, and supplies to maximize efficiency for high-visibility events, seasonal holidays, and branded activations, ensuring timely and budget-compliant delivery. Lead initiatives focused on streamlining process and reducing expenses. Vendor Management: Partner with Sourcing, Procurement, Purchasing, Legal, and Compliance teams to develop strategies, negotiate contracts, and manage vendor relationships. Optimize cost savings, ensure high-quality service, and identify and mitigate supply chain risks. Travel and Expense: Manage personal and direct reports' travel arrangements and expenses in line with Carnival Cruise Line's policies. Ensure all travel is cost-effective and compliant, and submit expense reports promptly. Qualifications: Bachelor's degree in Performing Arts, Music, Theater, Production and Business, Facility Management 5+ years of relevant experience Must have a valid Florida driver's license and a clean driving record. Must provide proof of valid car insurance. Must have their own form of transportation. Taking a pre-employment drug test, the result of which must be negative. Knowledge, Skills, and Abilities: Adaptability: Flexible and capable of adjusting to changing circumstances and challenges. Attention to Detail: Precision in analyzing data and preparing reports to ensure accuracy and reliability Advanced Time Management: Expertise in prioritizing tasks and managing time efficiently to meet deadlines. Communication Skills: Clearly conveying information and expectations to team members and stakeholders. Conflict Resolution: Proficient in addressing and resolving conflicts constructively Data Analysis: Proficiency in analysing large datasets using tools like Excel, SQL, and data visualization software (e.g., Tableau, Power BI, Clarabridge, AirTable) to identify revenue trends and opportunities. Decision-Making: Making informed and timely decisions that benefit the team and organization. Diplomacy: Mature and adept at maintaining confidentiality and handling sensitive information. Emotional Intelligence: Skilled in understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others. Financial Principles: Understanding of financial statements, accounting principles, and revenue recognition standards. Interpersonal Skills: Strong ability to build and maintain positive relationships and foster a collaborative team environment. To give and receive constructive feedback and must have the ability to interact and partner with people at all levels. Mentorship: Experienced in providing guidance and support to help team members grow and develop their skills through constructive feedback. Problem-Solving: Aptitude for identifying issues and developing effective solutions. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. Strategic Planning: Competent in planning and executing strategies to achieve long-term organizational objectives. Software Proficiency: Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point. Specialty Platform Experience: Experience with music software, scheduling software, and guest satisfaction surveys a plus Industry Experience: Experience managing music operations on a large-scale. A comprehensive understanding of the performance process from rehearsal to final product. Experience in cruise industry preferred. Preferred Education: Bachelor's Degree - Music Performance, Music Business and/or Education, Entertainment Management. 5-7+ years experience in a leadership role in a music institution. Inspiring and guiding the team towards achieving goals. Self-Directed: Capable of handling multiple tasks and projects independently. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time. Travel: No or very little travel likely Work Conditions: Work primarily in a climate controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. This position is classified as “in-office.” Because of the nature of the role, employees are required to work from a designated Carnival office in South Florida five days each week. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus #LI-Onsite #CCL #LI-TM1

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Sr Manager, Technical Projects to fill this role, which is based in our Doral office. You will be responsible for oversees fleet safety, environmental, and energy-saving projects, ensuring alignment with corporate goals and regulations. Collaborates across shipboard teams, brands, and contractors to drive sustainable initiatives and improve operational efficiency. Here is a summary of what Princess is looking for in its Sr Manager, Technical Projects Is this you? **Responsibilities** + Responsible for leading the development of projects and managing them in accordance with company policies, procedures, maritime legislation, flag, and classification requirements + Manages the implementation and completion of projects by collaborating with suppliers, contractors, shipyards, and various departments both shoreside and shipboard + Development and management of financial plans for projects and collaborates with the financial planning and supply chain teams. + Manages the progress of projects and the control action plans while providing regular updates to senior management by utilizing multiple project management tools. + Submits all required regulatory documents and plans to appropriate Classification Society for review and plan approval. + Implements and executes plans for project and equipment procurement in collaboration with logistics and contractors to establish an efficient & cost-effective shipping program + Ensures materials and equipment follow regulatory and statutory requirements and company policies. + Collaborates with shipboard management, shipyards, contractors and classification representatives to ensure a fully integrated and safe project solution. + The role requires complex problem-solving involving technical, regulatory, and operational challenges. It includes project planning, cost analysis, and coordination with multiple stakeholders to ensure compliance and efficiency in project execution. + The role significantly impacts the company's sustainability, safety, and operational efficiency goals. It influences fleet-wide initiatives and supports compliance with evolving environmental regulations. + The role manages 2+ direct reports and leads cross-functional project teams. It requires strong leadership, collaboration, and communication skills to coordinate with internal and external stakeholders, including shipyards and vendors. **Requirements** + Bachelor's Degree or equivalent experience in Marine Engineering, Technology, Project Management, Industrial. + Certifications: Marine Engineer, Marine Electro-technical, Marine Technology, Marine / Engineering or Electrical Degree & or Class 1 qualifications & or PMP. + Highly proficient in business applications and project management tools. Strong communication, interpersonal, and leadership skills. + Knowledge of marine regulations and vendor collaboration. + 8 years in cruise ship, naval or offshore industry technical and commercial leadership, marine operations, and project management. + **This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday)** **What You Can Expect** + Cruise and Travel Privileges for You and Your Family + Health Benefits + 401(k) + Employee Stock Purchase Plan + Training & Professional Development + Tuition & Professional Certification Reimbursement + Rewards & Incentives **Our Culture... Stronger Together** Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: ******************************************************* Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. **Americans with Disabilities Act (ADA)** Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** **\#PCL**