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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Santa Clarita, CA | $34,528 | $16.60 |
| 2 | New York, NY | $33,103 | $15.91 |
| 3 | Miami, FL | $27,490 | $13.22 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $91,121 | $44 | - |
| 2 | Lead Agent | $66,194 | $32 | - |
| 3 | Customer Care Consultant | $64,520 | $31 | - |
| 4 | Customs Consultant | $61,530 | $30 | - |
| 5 | Customer Solutions Specialist | $61,335 | $29 | - |
| 6 | Customer Retention Representative | $54,606 | $26 | - |
| 7 | Customer Service Senior Associate | $51,776 | $25 | - |
| 8 | Customer Sales Specialist | $51,696 | $25 | - |
| 9 | Customer Service Professional | $50,030 | $24 | - |
| 10 | Operations Agent | $48,912 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Holland America Line | $31,285 | $15 | 13 |
| 2 | Windstar Cruises | $31,218 | $15 | - |
| 3 | Royal Caribbean International | $31,089 | $15 | - |
| 4 | Crystal Cruises | $30,901 | $15 | - |
| 5 | AIDA Cruises | $30,728 | $15 | - |
| 6 | Norwegian Cruise Line | $30,540 | $15 | 1 |
| 7 | Virgin Voyages | $30,465 | $15 | - |
| 8 | Oceania Luxuries Cruises | $30,327 | $15 | - |
| 9 | RCL | $30,089 | $14 | - |
| 10 | Vacation | $30,070 | $14 | 8 |
| 11 | Grand Crowne Resorts | $29,955 | $14 | - |
| 12 | Kings Creek Plantation | $29,735 | $14 | - |
| 13 | Celebrity Cruises | $29,522 | $14 | - |
| 14 | variety | $29,519 | $14 | - |
| 15 | Keans | $29,497 | $14 | - |
| 16 | Summer Winds Resorts | $29,478 | $14 | - |
| 17 | Vegas.com | $29,034 | $14 | - |
| 18 | Princess Cruises | $28,885 | $14 | - |
| 19 | Corner | $28,835 | $14 | - |
| 20 | Haggin Oaks Golf Complex | $26,970 | $13 | - |