Service Coordinator jobs at Carrier

Concierge Coordinator We're looking for an onsite - Concierge Coordinator - for our client. If you have 3 -5 years of experience in accounts payable, finance, healthcare, medical recalls, or administrative then this is a great opportunity to grow your career with a company known for excellence. What You'll Do Manage and execute critical medical recall processes with accuracy and timeliness. Perform accounts payable (AP) tasks and assist with purchasing activities. Provide support to internal and external partners, ensuring smooth communication and coordination. Handle time-sensitive and high-priority tasks effectively. Maintain compliance with HIPAA or similar regulations when handling confidential information. What You Bring (Must Have) Minimum 3 years of experience in accounts payable, finance, purchasing, healthcare, or a related field. Customer Service Experience, Excel, Microsoft Word, Outlook. Peoplesoft experience a plus. Prior experience in healthcare, medical recalls, or administrative support preferred. Proven ability to manage time-sensitive and high-priority tasks. Strong organizational skills and attention to detail. Experience handling confidential information in compliance with HIPAA or similar regulations. Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness. 📍 Location: Hartford, CT -Onsite 💵 Pay: $20 - $23/hr 📩 Apply now to take the next step in your Customer Care Coordinator career! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Esplanade Equity is a dynamic and growing organization seeking a Transition Coordinator to support our new client accounts. This role is ideal for an energetic candidate who can collaborate effectively with the Executive Vice President of Sales, the Director of Transition, internal staff, and new clients. Position Summary: The Transition Coordinator will lead and execute property launches, develop new business initiatives as directed by the Executive Vice President of Sales and Retention, and implement management strategies that align with the company's goals and core values. General Responsibilities: Office Tasks: - Maintain inventory of business cards, name badges, and portfolios for managers, and inform the relevant personnel when an association should be billed. - Order vendor holiday baskets and mail holiday cards for various vendors and clients. - Track marketing items inventory, including property signage. Transition Tasks: - Enter owner names, phone numbers, and email addresses into Cinc Accounting for new accounts. - Create directories in Cinc WebAxis for homeowners and tenants. - Set up document folders in Cinc WebAxis and upload governing documents, information sheets, association photos, tax returns, financial statements, contracts, and all other pertinent records onto SharePoint and Cinc WebAxis for new accounts. - Add board members and committees into Cinc WebAxis for new accounts. - Craft a new account welcome broadcast message on Cinc WebAxis. - Update current insurance declaration pages and policies in Cinc WebAxis, Homewise, and SharePoint. - Upload governing documents, FAQ sheets, insurance, and other documents into Homewise. - Post FAQs to SharePoint and Homewise. - Register new associations' Federal ID numbers in Cinc Accounting. - Upload associations' W9 forms into SharePoint and Homewise. - Notify banks of mailing address changes for new accounts and update mailing addresses for recurring vendors, including utilities. - Coordinate the transfer of archived boxes for new accounts to storage. Sales & Retention Tasks: - Participate in launch meetings and attend CAI functions, coordinating as necessary. - Generate content and materials as needed. Requirements Skills and Abilities: - Excellent written and verbal communication skills. - Ability to write professional internal and external emails. - Strong multitasking and time management skills, with the ability to prioritize tasks efficiently and accurately. - Problem recognition and solving abilities. - Strong initiative and self-management skills. - Critical thinking and the ability to make independent decisions based on sound judgment. - Proficient in Microsoft Office applications, with a focus on Excel skills, including: - Utilizing formulas across multiple worksheets. - Correlating large amounts of data into Pivot Tables. - Creating visual graphs to display data effectively. Qualifications: - Excellent computer and grammar skills are essential (proficiency in Word, Excel, PowerPoint, and social media platforms). - An LCAM license is preferable but not required. - Occasional local travel and event attendance may be required. Physical Requirements: Ability to sit or stand for extended periods while performing office tasks. Ability to lift and carry up to 25 pounds for tasks such as transporting materials or setting up for events. Capability to perform repetitive tasks, including typing and using office equipment. Occasional local travel may require the ability to navigate various environments and handle transportation logistics. Equal Opportunity Employment: We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate the unique backgrounds, perspectives, and talents of all employees, creating an environment where everyone feels valued, respected, and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by applicable laws and regulations. We comply with all federal, state, and local laws governing nondiscrimination in employment. In addition, we offer competitive salaries commensurate with experience, a comprehensive benefits package including health, dental, and retirement options, professional development opportunities, and a collaborative work environment.

We are currently looking for a motivated, innovative, and experienced Conflict Analyst/New Business Intake Specialist. The position will include conflicts analysis, data entry, database management and general office work. The energetic individual will work in the Conflicts/New Business Intake Department reporting to the Director of Operations. The Conflicts Analyst is responsible for providing Conflict of Interest searches regarding new business and be responsible for processing the Firm's new matter forms. Essential Functions: • Conduct thorough research, analysis and documentation of potential conflicts of interest associated with new clients and matters. • Perform various duties such as filing and scanning, data entry, cross-referencing, copying, and retrieval. • Review documents submitted for new client and existing client/matter acceptance. • Perform conflict of interest search for Attorneys and staff members and resolving conflicts. • Timely responsiveness to Attorney, Paralegals and Legal Assistants with conflict interest checks, client/matter status and support. • Ensure all firm policies and procedures are adhered to before new clients are opened. • Maintain accurate conflict database and provide excellent customer service to legal assistants and attorneys. • Working knowledge of professional responsibility and legal ethic rules pertaining to conflicts. • Employ and enforce risk management processes and procedures. • Contribute to new business conflicts and intake process, procedure and technology improvement to enhance efficiency and manage risk • Other duties and responsibilities as assigned. Competencies: • Exceptional attention to detail. • Excellent communication and interpersonal skills. • Strong work ethic. • Ability to handle confidential and sensitive information with the appropriate discretion • Sound judgement and problem solving skills. • Strong organizational and time-management skills. • Ability to work independently, handle a high volume of work efficiently, and accept a high degree of accountability. • Ability to multitask and prioritize assignments while consistently delivering quality work product • Proven experience performing under pressure in a fast-paced environment, both individually and within a team setting. • Proficiency with Microsoft Office, particularly with Excel and Access and Intapp Conflicts, and Aderant preferred • Must have ability and willingness to work outside normal business hours as needed. Education and Experience: • 2+ years of conflict experience in the legal industry • Bachelor's degree

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Child Welfare Case Managers who wants to make an impact in the lives of others. Purpose & Impact: The purpose of the Child Welfare Case Manager is to provide full wrap around case management services to LSF clients and families while establishing a relationship with them and living the agency's core values. Essential Functions: Accept all cases assigned by unit supervisor and meet with children in their primary residence within 2 working days of ITR staffing and with identified parents in sufficient time to complete a Family Assessment within 15 working days of ITR staffing. Negotiate and develop a case plan based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately document all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submit service requests to the lead agency Utilization Management Department and provide clients with timely referrals to services. Develop and maintain knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintain regular contact with service providers and document service progress in FSFN. Complete and submit court documentation within in required time frames. Prepare for, attend, and participate in all court activities as necessary. Arrange for, attend, and participate in individual case staffing as necessary. Complete all required staffing and application packets. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective caregivers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport children as needed. Ensure that all Independent Living functions are completed as required. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Works cooperatively with Program Directors, with other Case Managers, with placement staff, with Protective Investigators, with Child Welfare Legal staff and with agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat clients, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses such as the PDC Assessment and successfully passes the PDC examination, Pre-service Training. MAPP Training, In-service, etc., within the probationary period and as scheduled thereafter. The successful completion of the Field-Based Performance Assessment is an essential performance standard required for continued employment in the class of Case Manager. Confidentiality: Adhere to all confidentiality rules. Qualifications Physical Requirements: Valid Florida Driver's License and Insurance Ability to travel locally, and out of the area, in the execution of professional duties, trainings and/or conferences. Ability to operate a computer, sit for long periods of time, and develop coherent written correspondence and progress notes. Ability to adapt to irregular hours, perform some light lifting, and be flexible to rotate on call, as needed. Certified First Aid/CPR, and crisis intervention. Education/Experience Must have a minimum of one year of relevant experience and certified or become certified within one year. Must possess a bachelor's degree in a Human Services field. Degree in Social Work preferred. Skills/Abilities: Excellent written and verbal communication skills. Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What we expect The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced State Code Coordinator in Oakland, CA. ESSENTIAL JOB FUNCTIONS: Generates proposals for code compliance and state work. Coordinates work with branch service superintendent, repair manager and service technician. Communicates with customers on the items to be completed by customer and what items the Company will complete. Processes all preliminary orders as they are sent. Ensures mechanics have copies of preliminary orders; sends letters and proposals (if needed) to the customer. Keeps records of the progress of the work to be completed. Sends letters of compliance to the State and to the customer when the Company's portion of the work is completed. Files when completed. Researches and responds to all inquiries regarding permits, preliminary orders and testing. Works with Regional repair coordinators; provides completed booking packages. Pulls permits and schedules vendors (drilling, cab, phones, etc). Follows up with customer prior to billing to verify work completed, billing address, etc. Performs other duties as assigned. Who we are looking for EDUCATION & EXPERIENCE: High school diploma or GED (general education degree); one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or equivalent combination of education and experience Three to six months related experience and/or training Ability to utilize a laptop, desktop computer, or tablet, cell phone if needed PREFERRED EXPERIENCE: Previous elevator experience Budget-conscious System database knowledge What we offer Salary range: $32.00-$42.00 per hour with an annual bonus program of 0% - 8% Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Who we are Contact To apply to a position, please click on the Apply Now button. For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference. ...@tkelevator.com

Brokerage Coordinator - Temp-to-Hire Opportunity - Start before the holidays! Schedule: Monday-Friday, 8:00 AM - 5:00 PM Compensation: $28-$33/hr + overtime eligible About the Role We're seeking a highly organized and proactive Brokerage Coordinator to join our client's dynamic commercial real estate team. This is a temp-to-hire position offering the chance to transition into a permanent role with a leading firm in the industry. As a Brokerage Coordinator, you'll be the backbone of the team-providing critical administrative and marketing support to brokers, ensuring smooth operations, and helping drive success in a fast-paced environment. What You'll Do Prepare proposals, presentations, and marketing collateral Coordinate invoicing, deal tracking, and follow-up Support brokers with administrative tasks and client deliverables Maintain accuracy in internal systems and documentation What We're Looking For Must-Haves:Proficiency in MS Word and Excel 1+ years of relevant professional or customer service experience Experience with invoicing and strong attention to detail Excellent communication skills and ability to prioritize under pressure Nice-to-Have:Familiarity with Adobe InDesign and other creative tools Commercial real estate experience Why You'll Love This Role Opportunity to transition to permanent employment with a respected industry leader Collaborative team environment with strong mentorship Competitive hourly pay with overtime potential Business casual dress code and covered parking Ideal Candidate You thrive in a professional setting, adapt easily to shifting priorities, and communicate effectively in person. If you're detail-oriented, resourceful, and eager to learn, this role offers a clear path for growth. Benefits Medical, Dental, and Vision Insurance, Paid Time Off (PTO) and Holidays, Life and Disability Coverage Ready to take the next step? Apply today and start building your career in commercial real estate! Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

BIM Coordinator Company: Loenbro The BIM Coordinator manages a project's digital Building Information Modeling (BIM) processes from design through construction, ensuring models are accurate, coordinated between disciplines, and compliant with standards. Key responsibilities include developing and implementing the BIM Execution Plan (BEP), coordinating model development, conducting clash detection to resolve design conflicts, providing training to project teams, facilitating collaboration among stakeholders, and ensuring timely delivery of project information to clients. Essential Duties and Responsibilities BIM Execution Plan (BEP) Development: Create and manage the BEP, outlining BIM standards, protocols, and workflows for the project team Model Coordination: Oversee the integration and collaboration of 3D models from various disciplines (e.g., architectural, structural, mechanical). Clash Detection & Issue Resolution: Perform clash detection to identify conflicts between different models and coordinate the resolution of these design issues. Standards Compliance: Ensure that all project models and data adhere to the established BIM standards, naming conventions, and quality requirements. Training and Support: Provide training and technical support to project teams on BIM software, best practices, and workflows. Collaboration and Communication: Facilitate communication and collaboration among project stakeholders, leading coordination meetings and serving as a central point of contact for BIM-related information. Quality Assurance: Conduct quality checks and audits of BIM models to ensure they meet the required level of detail (LOD) and are free of conflicts. Information Management: Manage and maintain project BIM data, including generating documentation and ensuring systematic storage of project information. Other: Performs other related duties as assigned. Knowledge Skills And Abilities: BIM Software proficiency: Expertise in BIM authoring tools like Autodesk Revit and Navisworks. Technical Skills: Knowledge of BIM technologies, interoperability, and model-related problem-solving. Communication Skills: Ability to effectively communicate technical information to diverse project teams and stakeholders. Project Management Understanding: Knowledge of project workflows and the ability to manage BIM activities within project schedules and budgets. Interpersonal Skills: The ability to foster collaboration and support cross-team communication for a smooth project workflow. Experience: 5-7 years of experience preferred. Work Environment: Office setting with occasional site visits.

A well-known apparel brand is seeking a highly organized and detail-oriented Freelance/Part-Time Sample Coordinator to support the Product Development team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working cross-functionally, and has strong communication and organizational skills. Responsibilities: • Coordinate salesman sample orders and update tracking tools (Excel and PLM) • Manage receipt, organization, and storage of Proto through SMS samples • Prepare samples for fittings, meetings, and seasonal presentations • Maintain sample libraries, tagging, hanging, labeling, and shipment records • Communicate with overseas vendors regarding sample delivery schedules • Track and report vendor on-time performance and identify timing risks • Support Merchandising, Creative, PD, Production, and Technical Design teams • Prepare, ship, and receive sample packages (DHL) Qualifications: • 1-2 years of experience in the apparel industry preferred • Strong organizational skills with the ability to manage multiple priorities • Excellent attention to detail and follow-through • Strong communication skills, both written and verbal • Proficiency in Microsoft Office (Excel, Outlook, Word) • PLM system experience is a plus • Understanding of garment construction and product development processes preferred

We are seeking a highly organized and detail-oriented Trims Coordinator to join the trims team. This role will support development sampling, sourcing, tracking, and execution of trims across product categories. You will work closely with Design, Product Development, and Technical Design to ensure trims meet quality standards, align with brand aesthetics, and deliver on production timelines. Job Summary: Organize all trim types (labels, zippers, snaps, buttons, hangtags, drawcords, etc.) in inventory, trim library, and PLM Import TDS, testing reports, and images into PLM Coordinate sample submissions and TDS/testing with global vendors and suppliers Manage incoming/outgoing packages and shuttle trims to internal offices Provide internal updates via Asana and maintain trim reference binders Organize trims presentations and sample reviews with cross-functional teams Support the Trims Manager and team with special projects and developments Create ART codes for trim references in PLM Key Qualifications: Associate's degree in Fashion, Product Development, Textiles, or related field (or equivalent experience) 2+ years of trims development, sourcing, or production coordination (apparel industry preferred) Strong understanding of trims components, processes, and quality standards Proficient in Excel, PLM systems, Asana, SharePoint, and Adobe Suite Excellent organizational skills, attention to detail, and communication with vendors Ability to thrive in a fast-paced environment with tight deadlines Passion for product, innovation, and design

We are seeking a detail-oriented and organized Merchandise Sample Admin to support a fast-paced apparel headquarters team. This role is ideal for someone who enjoys hands-on work, thrives in a collaborative environment, and is comfortable managing multiple priorities and deadlines. Responsibilities: • Receive, process, and distribute all incoming and outgoing product samples across multiple categories • Manage internal tracking systems to maintain real-time sample status and accuracy • Perform monthly inventory and organization of sample closets • Pull, prepare, and hand off product samples for fittings, marketing, and cross-functional use • Partner with Product Development, Technical Design, Merchandising, Marketing, and PR teams to ensure seamless sample flow • Support team operations with Excel tracking, system updates, and clear communication across departments • Must be able to stand or move around 70-90% of the time, depending on system proficiency Qualifications: • High school diploma or equivalent required; college coursework preferred • Strong organizational skills and ability to manage multiple priorities • Proficiency in Microsoft Excel, Word, and Outlook • Excellent attention to detail and time management • Comfortable working in a physical, fast-paced environment Schedule: Monday-Friday, Full-Time (40 hours per week) Duration: 3 months (with potential to extend) Work Environment: 100% On-site

Job Title: Textile Coordinator (Contract - 2-3 Months) Type: W2 Contract Duration: 2-3 Months Pay Rate: $15-$20 per hour (W2) About the Role We are seeking a Textile Coordinator to support the textile development team in all aspects of fabric and color development. This role is ideal for someone with a background in textiles who enjoys hands-on work with materials, maintaining organization, and supporting technical processes that ensure high-quality finished products. You will work closely with Textile Technologists and product development teams to ensure fabrics, colors, and components meet performance and quality standards before they move into production. Key Responsibilities Assist in all stages of fabric development, including organization of swatches, reviewing fabric submissions, and helping evaluate performance and quality. Support the color development process by tracking lab dips, maintaining color libraries, and organizing color submissions/approvals. Prepare fabric and trim samples for testing; assist with basic textile quality checks such as shrinkage, colorfastness, and hand-feel evaluations. Maintain accurate records and documentation within internal systems, spreadsheets, and tracking tools. Coordinate sample shipments, deliveries, and vendor submissions as needed. Help maintain the fabric library, color standards, and sample room organization. Provide day-to-day administrative and operational support to the Textile Technologists and product development team. Ensure all materials meet quality requirements before approval for production. Required Qualifications Degree in Textile Science or equivalent experience in textile materials, textile R&D, or fabric development. 2-3 years of experience working in textiles, raw materials, fabric testing, product development, or a related technical field. Strong understanding of fibers, yarns, fabric construction, dyes, finishes, and basic textile testing methods. Excellent attention to detail, organizational skills, and time-management abilities. Ability to work hands-on with fabrics, swatches, and color samples in a fast-paced environment. Proficiency in Excel and basic tracking tools; familiarity with PLM systems is a plus. Who Will Succeed in This Role Someone early in their career with strong technical textile knowledge. A candidate who enjoys working with materials and colors in a structured, detail-driven environment. Individuals who can multitask, stay organized, and support multiple development tasks simultaneously. Work Environment This is a fully onsite role in Manhattan, NY. You will work in a collaborative product development environment with daily interaction with the textile/materials team. Benefits that Russell Tobin offers: Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The Academic Coordinator develops, administers and advises on academic opportunities for program participants. They also work with faculty to provide one-on-one strategies to assist program participants in university courses. This position will also teach program specific courses focused on functional academics, independent living, and socialization. The academic coordinator position additionally helps promote and market the A.C.C.E.S.S. (Academics, Campus Life, Community Involvement, Employment Opportunities, Socialization, and Self-Awareness) Program in the state and develop academic related trainings both on and off campus. Employees hired into Intermittent positions are limited to working no more than 720 hours per fiscal year. Salary Grade: 14 Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department. Department Profile: The A.C.C.E.S.S. Program is a four-year postsecondary education program dedicated to ensuring students with intellectual and developmental disabilities receive a quality education through experiences in academics, career development, and independent living. The A.C.C.E.S.S. Program is housed within the College of Education's Mississippi Institute on Disabilities which represents an interdisciplinary hub focused on innovative and convergent research, service, and training to support individuals with disabilities. Essential Duties and Responsibilities: 1. Serves as lead instructor for ACCESS on campus courses. 2. Advises ACCESS students on appropriate college courses to take that align with areas of interest. 3. Assists with curriculum development and revisions for ACCESS courses. 4. Serves as an academic liaison for college professors, MSU staff, and student academic tutors. 5. Facilitates person-centered planning meetings for ACCESS students to identify and monitor goals. 6. Collaborates with school systems statewide to participate in transition fairs and also to enhance recruitment efforts for students with intellectual disabilities into the ACCESS program. 7. Provide information via webinars, workshops, and direct support to school systems in Mississippi on the effective implementation of person-centered planning. 8. Works closely with relevant agencies such as the Mississippi Department of Rehabilitation Services, Mississippi Partnerships for Employment, Mississippi Council on Developmental Disabilities, the Institute for Disability Studies, Disability Rights Mississippi, and Advanced Training for a Powerful Workforce (Mississippi Community Colleges) to support successful transition out of the program and into the workforce. Minimum Qualifications: Bachelor's degree in Education, Psychology, or related field Three years experience working with students who exhibit intellectual disabilities Preferred Qualifications: Master's degree in education, psychology, or related field. Two years teaching experience with students who are intellectually disabled Knowledge, Skills, and Abilities: 1. Excellent oral and written communication skills. 2. Ability to pay attention to details with strong planning and organizational skills. 3. Ability to understand and execute complex instructions. 4. Exemplary communication and interpersonal skills. 5. Ability to use a variety of database and spreadsheet programs. 6. Strong technological skills. 7. Comfortable with multi-tasking and meeting stringent deadlines. 8. History of teaching persons with intellectual disabilities functional skills (employment, daily living, etc.) 9. Ability to differentially instruct students within the same classroom. Working Conditions and Physical Effort 1. Requires limited lifting of files and records up to 25 pounds. Work is primarily performed in an indoor temperature-controlled facility. 2. Must be able to move across campus quickly, take occasional evening and weekend on-call services. 3. Frequent external imposed deadlines; interruptions influence priorities; difficult to anticipate nature or volume of work with certainty beyond a few days; meeting of deadlines and coordination of unrelated activities are key to position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis while supporting students. 4. Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands. 5. Frequent travel within the local area is required and successful applicant must have reliable transportation. Infrequent travel outside the area for professional development is also necessary. At this time, MSU is unable to offer H-1B visa sponsorship for this role. This applies until further notice. Instructions for Applying: Link to apply: *********************************** Applicants must apply online and attach a resume, cover letter, unofficial transcripts (please redact social security numbers) and the complete contact information for three professional references. Restricted Clause: Position is contingent upon continued availability of funding. Equal Employment Opportunity Statement: Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, **************. What do I do if I need an accommodation? In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: ************** or *******************. If you have any questions regarding this policy, contact the Department of Human Resources Management at ************** or *******************. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.

Apply now Back to search results Job no: 534826 Work type: Staff Senior management: Executive VP & Provost Department: Career & Professional Development Job Description Provide support to Professional Development and Experiential Learning Programs by collecting, disseminating, and providing information and advice to students, faculty, staff, employers, and the general public regarding the Cooperative Education and Internship Program (CEIP) requirements, processes and procedures. Manage enrollment procedures and processes for all CEIP, manage Experiences module in Handshake, create and coordinate Canvas course content for each section of CEP course, and generate all CEIP data and reports. Create and present information and orientation sessions to students and meet individually and in small groups with prospective and enrolled students. Coordinate communication, as well as schedule meetings with prospective and current program employer partners. Coordinate program marketing and promotional collateral. Serve as a member of the Professional Development and Experiential Programs team. Required Qualifications Must be able to work independently, as well as part of a team, take initiative and demonstrate leadership. Ability to meet deadlines and set work priorities. Outstanding customer service skills, excellent communication skills, both verbal and written to a diverse group of people in a friendly, courteous manner. Extensive experience engaging with the public and stakeholders. Proficiency with current office computer software including word processing, spreadsheets, and publication software (ex. Microsoft Outlook, Word, Excel) and experience collecting and sharing data. Ability to create presentations. Preferred Qualifications Bachelor's degree. Working knowledge of registration, enrollment, and learning management systems (ex: Banner, Handshake, and Canvas or other LMS). Experience meeting with or advising students. Experience with marketing and communications, Canva, and delivering presentations. Pay Band 4 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information 48,000 - 52,000 Hours per week 40 Review Date 12/4/2025 Additional Information Cover Letter and Resume required The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact (Sue Ellen Crocker) at (***************) during regular business hours at least 10 business days prior to the event. Advertised: November 13, 2025 Applications close:

Apply now Back to search results Job no: 534987 Work type: Hourly Wage/Part-Time Senior management: President Department: Athletic Department Job Description The Virginia Tech Department of Athletics embraces the core values of Integrity, Service, Honor, Excellence, and Strong Together. Guided by our motto, Ut Prosim (That I May Serve), we are committed to fostering a culture that accepts, affirms, and values all individuals and their unique contributions to the department, university, and broader community. This internship experience is designed to provide an individual the opportunity to grow and develop the necessary skills needed to advance their career into the field of student athlete academic support. Reporting to the Assistant Director of SAASS, the Assistant Academic Coordinator / Football will work with a SAASS team to provide academic support for assigned Football student athletes. The Assistant Academic Coordinator / Football will assist in monitoring assigned student athletes academic progress, with regards to University and NCAA academic eligibility requirements. The Assistant Academic Coordinator / Football will also help facilitate recruitment of prospective student athletes. This position will require the ability to work a flexible schedule, to include nights and weekends. Required Qualifications Completion of a related master's degree, active progress towards completing a master's degree, or an active plan to obtain a master's degree or possess an equivalent level of training and or experience. Proficient in Microsoft Office with the ability to develop reports. Strong interpersonal and communication skills with attention to detail. Ability to work collaboratively and effectively with various stakeholders in a time sensitive environment. Ability to work independently and as a part of a cohesive team. Preferred Qualifications Working knowledge of NCAA eligibility bylaws. Experience in student athlete academic support services. Pay Band 4 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information $21.25 per hour Hours per week Up to 40 hours per week. Maximum of 1,500 hours per year Review Date 12/17/25 Additional Information SEE MORE ABOUT WORKING IN VT ATHLETICS AT ****************************** The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Stuart Cochran at ************* during regular business hours at least 10 business days prior to the event. Advertised: December 4, 2025 Applications close:

Job Description Job Title: Student Staff Reports To: Assistant Director of Residence Life not eligible for benefits. FLSA Status: Student Non-Exempt Company Information: Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary: The Student Staff is responsible for assisting operations of the HRL team. Essential Duties and Responsibilities: Maintaining confidentiality in all matters concerning student/staff discipline and any other matters. Remaining behind the front desk to monitor all building access. Answering the desk phones professionally. Assisting residents with work order requests. Checking in/out loan keys to residents. Adhering to employment schedule and dress code. Enforcing policies/procedures of the residence halls and the university (including campus, state, and federal regulations). Other tasks as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) is required. Current student at Cornish College of the Arts Demonstrate proficiency in verbal communication. Possess strong customer service skills. Must have troubleshooting and diagnostic skills. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This position is not eligible for benefits. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Job Title: Student Staff Reports To: Assistant Director of Residence Life not eligible for benefits. FLSA Status: Student Non-Exempt Company Information: Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary: The Student Staff is responsible for assisting operations of the HRL team. Essential Duties and Responsibilities: Maintaining confidentiality in all matters concerning student/staff discipline and any other matters. Remaining behind the front desk to monitor all building access. Answering the desk phones professionally. Assisting residents with work order requests. Checking in/out loan keys to residents. Adhering to employment schedule and dress code. Enforcing policies/procedures of the residence halls and the university (including campus, state, and federal regulations). Other tasks as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) is required. Current student at Cornish College of the Arts Demonstrate proficiency in verbal communication. Possess strong customer service skills. Must have troubleshooting and diagnostic skills. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This position is not eligible for benefits. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Working/Functional Title Academic Coordinator for Football The responsibilities of the Academic Coordinator for Football will include, but are not limited to: Plan and coordinate academic support for student-athletes in football and other sports as assigned, to provide opportunities to maximize their use of University academic support resources. Provide ongoing academic counseling, Big Ten Conference and NCAA continuing eligibility education and monitoring. Maintain regular contact with student-athletes, coaches and university staff. Develop and maintain a collegial relationship with MSU faculty and staff and instruct student-athletes on how to use SASS and campus academic support resources. Under the direction of the Associate Director of SASS/Head Football Academic Coordinator, assign tutorial support and provide detailed monitoring of assigned student-athletes. Monitor course performance through inspection of professor progress reports and student feedback and relay appropriate information to pertinent staff. Participate in the on-campus and virtual recruitment of prospective student-athletes by conducting individual meetings, group presentations and/or campus and departmental tours. Assist the Director of Student-Athlete Development as needed. Other duties as assigned by the Executive Director of Student-Athlete Support Services. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Counseling, College Student Personnel, Education or related field Minimum Requirements A master's degree in counseling, College Student Personnel, Education, or related field. A minimum of 1 years working in a Division I Intercollegiate Athletics program required. Working knowledge of NCAA rules and regulations required. Candidate must have proven attention to detail (particularly with regard to maintaining accurate documentation concerning steps taken to assist student-athletes with resolving academic issues, and advice given to make progress toward a degree at MSU) and excellent written and verbal communication skills. Working knowledge of computer technology designed for word processing and database management. Must be available to work evenings and weekends. Desired Qualifications Experience successfully providing academic support to collegiate student-athletes Required Application Materials Resume Cover Letter Special Instructions Job is not remote. Review of Applications Begins On 10/31/2025 Website SASS.MSU.EDU MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.

The Coordinator of Student Services supports the Director of Student Services to develop and maintain programs and projects related to student issues. Knowledge, Experience and Abilities: * Be initial contact for staff on the floor; provide consultation for staff when working with challenging behaviors of students. Consult with the Director of Student Services on student disciplinary, behavior incidents, and other situations * Hires, fires, demotes, evaluates and provides supervision, evaluation, and development for school personnel including school support Personnel, certified, and paraprofessional staff * Promote and model principles of Crisis Prevention Institute (CPI), Collaborative Problem Solving, and Ukeru. Model and coach prescribed interventions for staff. * Collaborate with school team regarding individual student behavior issues. Facilitate pod and debrief meetings and share updates with necessary team members. * Facilitate student conferences and reentries as applicable and share updates with necessary team members. * Participate in administrative team, including all required meetings. Plan and co-facilitate department meetings. * Assign and communicate paraprofessional staff coverage in the event of staff absences in a timely manner prior to the start of the school day. * Process incident reports, suspension letter, restraint form and other legal documents in partnership with the Director of Student Services absence. * Provide coverage on the floor when member absence cannot be covered otherwise. * Assist in developing and providing staff training for behavior intervention, including but not limited to TCI program. * Successfully complete and maintain certification in CPI and Ukeru. * When students' behaviors pose a danger to themselves or others, use and model CPI and Ukeru prescribed physical intervention techniques with students who are a variety of heights, weights, and strength capacities. This task may involve taking the student from a standing position to the floor; deflecting hits, kicks, and other physically aggressive acts; and moving furniture or other large, heavy objects in order to clear a space in which the student can be safely restrained. * Other duties as assigned QUALIFICATIONS * Bachelor's degree in education, school support services, related field, or experience commensurate with experience with current or projected enrollment in program to further education in applicable * At least 5+ plus years of experience working with Special Education population and/or in a Therapeutic environment. * Must be able to successfully complete CPI and Ukeru training within 30 days of the hire date. This is a non-bargaining unit position. What you'll love about us: * Time off: Paid time off varies by position - includes vacation days, sick days, paid federal holidays, and paid Jewish holidays. * Benefit eligibility begins when working full time including Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more. * Compensation: The minimum compensation for this position is starting at $58,500 annually. Final compensation will be determined based on experience. * Must be legally authorized to work in the United States without sponsorship*. Please visit us at ******************* EEO Statement: Jewish Child and Family Services is an Equal Employment Opportunity ("EEO") employer. JCFS prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance. Accredited by COA, Charter member of CWLA, licensed by DCFS.

Job Title: Case Management Coordinator of Family & Perinatal Department: Direct Services Job Status: Full-Time, Monday through Friday 9:30am-5pm Classification: Non-Exempt, Salaried Reports To: Assistant Director of Client Services Effective Date : November 18, 2025 Job Summary: The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs. As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives. Essential Job Duties: Supervision and Quality Assurance Supervise case management staff and monitor the timeliness and quality of services provided. Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff. Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week. Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations. Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans). Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual. Take a strengths-based approach to supervision, fostering growth and resilience. Client Services & Documentation Document all client-related interactions in the agency's client database. Ensure intake coverage on designated days and assign staff for intake support when necessary. Interface with other AIDS service providers to coordinate comprehensive client care. Program Support and Coordination Actively participate in Coordinator and Operations meetings to align on goals and strategies. Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly. Consult with other departments and staff to ensure effective communication and collaboration. Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement. Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs. May be responsible for managing all aspects of one or more program related initiatives. Offer back-up coverage for case managers and intake services as needed. Collaboration & Communication Interface with other AIDS service providers to coordinate comprehensive client care. Consult with internal resources to ensure effective communication and service integration. Coaching & Performance Management Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence. Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes. Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions. Collaborate with staff to address performance gaps, and celebrate achievements. Ensure performance reviews are timely, constructive, and aligned with organizational goals and values. Timesheet Oversight & Accuracy Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies. Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed. Ensure timely submission and approval of timesheets to support payroll and reporting processes. Knowledge, Skills and Abilities Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services. Adapt to changing client and program needs with creativity and initiative. Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches. Proven ability to work effectively with diverse populations, including in critical and emergency situations. Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care. Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers. Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid). Solid knowledge of the agency's policies, procedures, and performance metrics. Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery. Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal. Lead with a strengths-based, supportive approach to staff supervision. Must be able to maintain confidentiality and professionalism in all interactions. Strong organizational and time management skills to balance supervision, documentation, and program coordination. Excellent analytical skills to review charts, monitor service quality, and interpret performance data. Effective meeting facilitation and group supervision techniques. Excellent written and verbal communication skills for internal coordination and external collaboration. Prioritize equity, inclusion, and client empowerment in service delivery. Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic). Education and Experience Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required. Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health. Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services. Supervisory Responsibilities Case Managers and possibly other Direct Service staff Physical Demands Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch. Able to lift occasionally up to 15-20 pounds. Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care. Working Environment Must be able to respond to critical or emergency situations with professionalism and composure. Must maintain confidentiality and comply with HIPAA and other privacy standards. Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives. May be exposed to hot or cold temperatures or noise levels that are distracting. Occasional evenings and weekends for outreach events or agency functions. Occasional local travel throughout Philadelphia to engage with clients. Disclaimer The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position. Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation. No phone calls please. Salary range: $52k-57k