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Cart associate skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical cart associate skills. We ranked the top skills for cart associates based on the percentage of resumes they appeared on. For example, 46.7% of cart associate resumes contained customer service as a skill. Continue reading to find out what skills a cart associate needs to be successful in the workplace.

15 cart associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how cart associates use customer service:

Operated a cash register* Provided excellent customer service* Assisted in a variety of tasks around the store* Operated machinery to collect carts
Demonstrated excellent customer service skills while working efficiently with a team

2. Groceries

Here's how cart associates use groceries:

Collect carts, help customers with groceries, and make sure parking lot is clean.
Gather carts, help members load their groceries, and clean up parking lot.

3. Golf Carts

Here's how cart associates use golf carts:

Ensured all golf carts were properly maintained and kept it pristine condition to allow for safe use by customers
Cleaned golf carts, greeted customers, and did general work in order to promote the resort.

4. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how cart associates use customer vehicles:

Loaded merchandise into customer vehicles.
Provide complimentary carry out of both large and small items to customer vehicles.

5. Front End

Here's how cart associates use front end:

Keep parking lot clear of garbage and debris, miscellaneous tasks around front end of store to maintain flow.
Keep the front end running smoothly by checking returns, pushing in carts and setting up breakfast for members.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how cart associates use sales floor:

Use of register at times and worked on sales floor to put product back to its proper location.
Helped customers with products on the sales floor if needed when no other associate was available for assistance.

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7. Customer Satisfaction

Here's how cart associates use customer satisfaction:

Helped customers to their vehicles, providing full customer satisfaction.
Maintained a stocked cart garage for customer satisfaction.

8. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how cart associates use credit card:

Received payments by cash, credit card, and checks.
Filled out charge forms and processed store credit card applications.

9. Electric Carts

Here's how cart associates use electric carts:

Collect carts in the parking lot, put them in the cart bay, and help the elderly get electric carts.
Gather and Organize carts, flatbeds, and electric carts.

10. Customer Assistance

Customer assistance is any help rendered to a customer of a business when the customer needs it. It's a service rendered by brands, businesses, or corporate bodies to those who patronize them. Every customer is entitled to assistance from the company he/she is patronizing during the purchase or after purchase.

Here's how cart associates use customer assistance:

Provide customer assistance with loading and unloading merchandise and maintain a clear parking lot.
Retrieve carts for customers' as-well as providing customer assistance with various tasks.

11. SAM

SAM's Club is a wholesale membership warehouse run by Walmart. They offer services like tire repair at a discount as well as bulk, wholesale products.

Here's how cart associates use sam:

Maintained a clean parking lot by picking up trash so that Sam's Club maintained a professional look.
Helped retrieve shopping carts from Sam's store parking lot.

12. Unload Trucks

Unload trucks is an activity that is undertaken to remove items that have been carried on a truck. It could be raw materials, work-in-stock or finished products. Unloading a truck may require people and some equipment that may help unload items that are too heavy or dangerous for humans to handle.

Here's how cart associates use unload trucks:

Load and unload trucks, order picking, and wrapped boxes to prepare for shipping.
Unload trucks clean parking lot do customer carry outs

13. Store Maintenance

Here's how cart associates use store maintenance:

General in-store maintenance and exterior cleaning and cart management
Assisted Costumers with their shopping needs, performed general store maintenance.

14. Load Merchandise

Here's how cart associates use load merchandise:

Help unload and load merchandise for the store, and shopping members/vendors.
Helped customers to unload merchandise at their vehicles.

15. Pleasant Shopping

Here's how cart associates use pleasant shopping:

Garnered shopping carts from the parking lot Provided customers with pleasant shopping experiences Sanitized the facility and parking lot

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What skills help Cart Associates find jobs?

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What soft skills should all cart associates possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of cart associate skills to add to your resume

The most important skills for a cart associate resume and required skills for a cart associate to have include:

Customer Service
Groceries
Golf Carts
Customer Vehicles
Front End

Sales Floor
Customer Satisfaction
Credit Card
Electric Carts
Customer Assistance

SAM
Unload Trucks
Store Maintenance
Load Merchandise
Pleasant Shopping

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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