Dispatcher jobs at Carter Lumber - 130 jobs

Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************ Job Summary The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers. Job Responsibilities * Liaison between Sales, Customers and Terminal management * Resolve and communicate in a satisfactory and timely manner any customer concerns or issues * Promote a safe work environment and team mentality * Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary * Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance * Work with Terminal management to provide solutions for more effective and efficient output Qualifications * High School diploma or GED required; Bachelor's degree preferred * Bi-lingual in English and Spanish preferred * 2-5 years Customer Service Experience Knowledge, Skills, and Abilities * General knowledge and familiarity with cement and building materials * Proficient in Windows office suite * Knowledge of trucking software preferred * Able to work in a fast paced, high stress office environment Working Conditions * Capable to work extended hours, including weekends, as necessary * Able to work in standard office environment with computer equipment * Capable to work in open office environment Physical Requirements * Requires frequent sitting, standing and walking * Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently * While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates. CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (******************************************************************** EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera. Nearest Major Market: Lakeland

We are Engineered to Serve. Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way. Our employees enjoy benefits including: Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing. Summary of Primary Functions: Take information from jobs to create shipping and product list for prestress to load trucks Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products. Daily: Print tickets for drivers. Put tickets out for drivers that have early appointment times that would leave before dispatcher arrives at plant in the mornings. Redistribute capacity resources to accommodate changing demand. Communicate changes to drivers in route. Have tickets continuously ready throughout the day as loads are ready to leave. Prepares invoices, delivery tickets, and related shipping documents and assigns drivers for scheduled deliveries. Finalize all shipments in IFS. Data entry for IFS. Document and track damaged trailer inventory. Coordinate special materials loads. Daily contact with fellow employees in other units of the company, top management, and vendors/suppliers. Requires ability to make independent decisions including: help determine if jobs are getting what they need and determine load quantities for drivers. As Needed: Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time. Give load list to load crews to establish delivery schedules. Reviews load lists with appropriate Erection Foreman to determine which loads are needed for the job site. Build loads in IFS. Set up deliveries and pick-ups for different departments in the plant. Check routes and mileage for outside loads. Perform other duties as required. Job Specifications or Qualifications Education: High School Diploma or general education degree (GED) is required Experience: Less than 1 year - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are Engineered to Serve. Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way. Our employees enjoy benefits including: Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing. Summary of Primary Functions: Take information from jobs to create shipping and product list for prestress to load trucks Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products. Daily: * Print tickets for drivers. * Put tickets out for drivers that have early appointment times that would leave before dispatcher arrives at plant in the mornings. * Redistribute capacity resources to accommodate changing demand. * Communicate changes to drivers in route. * Have tickets continuously ready throughout the day as loads are ready to leave. * Prepares invoices, delivery tickets, and related shipping documents and assigns drivers for scheduled deliveries. * Finalize all shipments in IFS. * Data entry for IFS. * Document and track damaged trailer inventory. * Coordinate special materials loads. * Daily contact with fellow employees in other units of the company, top management, and vendors/suppliers. * Requires ability to make independent decisions including: help determine if jobs are getting what they need and determine load quantities for drivers. As Needed: * Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time. * Give load list to load crews to establish delivery schedules. * Reviews load lists with appropriate Erection Foreman to determine which loads are needed for the job site. * Build loads in IFS. * Set up deliveries and pick-ups for different departments in the plant. * Check routes and mileage for outside loads. * Perform other duties as required. Job Specifications or Qualifications Education: High School Diploma or general education degree (GED) is required Experience: Less than 1 year * All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.

ESSENTIAL RESPONSIBILITIES AND DUTIESSummary/Objective:The Dispatcher is responsible for receiving, accurately entering and processing customer orders for concrete and aggregates while ensuring quality service and the timely delivery of ordered products. Essential Functions:Receive customer orders over the phone for shipment of concrete and sand and gravel. Enter customer orders in computer system and ensure information is entered accurately to avoid erroneous deliveries and errors. Review information with customer to ensure sufficient quantities and materials are ordered. Verify delivery dates and times, delivery addresses, directions and any special instructions are accurate. Educate customers on products and make recommendations. Provide customers with the company website for valuable customer tools and resources. Process COD orders which includes quoting prices and quantities according to zones. Verify and approve all necessary information for credit card charges. Process credit card sales through telecheck machine. Interact daily with CSC personnel, customers, delivery professionals and plant personnel to ensure efficient and effective deliveries. Monitor daily KPI dashboards. Troubleshoot customer complaints and provide an appropriate resolution to the problem. Document and if necessary elevate to Manager and/or other appropriate manager (Sales, Operations, CCO, Safety) for resolution and follow-up. Promptly notify Safety, Operations Manager and/or other appropriate personnel of any accidents, material spills, or job site safety issues which may arise. Assign delivery professionals to specific jobs. Dispatch trucks to appropriate plants and delivery sites. Forward information to plant for filling orders. Monitor truck activity to maintain timely schedules and delivery of orders. Develop schedules for next assignments so that trucks are dispatched based on availability. Other duties as assigned. Non-Essential Functions:Maintain customer relations with all customers. Perform miscellaneous administrative functions as required. Assist Customer Service Representatives as needed. JOB SPECIFICATIONSWork Environment:Work time will be indoors/office. Noise level will be moderate. Physical Demands:Sit approximately 8 hours per day. ADDITIONAL QUALIFICATIONSExperience:Previous experience in a logistics or dispatch environment. Special Skills:Written communication, verbal communication, and basic mathematical skills. Ability to use a computer including Microsoft Office, Dispatch system. Data entry skills. Excellent interpersonal skills. Ability to work in a high-stress, fast-paced environment. Able to read maps and provide written and verbal directions. Familiar with on-line tools for maps and directions. Excellent organizational skills. Must be able to identify and resolve problems in a timely manner. Certifications:N/AIndustry Related Experience or Skills:Background in concrete, sand and gravel or transportation (preferred). Education Required: High SchoolPreferred Education: N/ABilingual in Spanish Preferred: Yes

Job Description: Dispatch Coordinat Reports To: Dispatch Manager Assignment Focus: The Dispatch Coordinator will work directly with the Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast-paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast-paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays

Job Description: Dispatch Coordinat Reports To: Dispatch Manager Assignment Focus: The Dispatch Coordinator will work directly with the Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast-paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast-paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage Paid Holidays Powered by JazzHR WXOwJ3KoRF

Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.

The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Responsibilities: * Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements * Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations * Able to remain calm and decisive in a potentially high stress/fast-paced work environment * Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers * Must be familiar with our delivery areas and must be able to assist drivers in finding job sites * Must be able to determine travel time to jobs and best plant locations to service the job * Accurately and promptly input orders to customer specifications for delivery * Review and verify accurate delivery and product information on orders prior to delivery * Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office * Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days * Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: * A minimum of 3 years customer service experience preferred * High School diploma or general education degree (GED) required * Prior dispatch experience, tracking and scheduling is preferred * Bi-Lingual (Spanish/English) will be highly looked upon * Computer Skills: typing skills, internet navigation Benefits * Consistent work, with a work/life balance * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong. Req #: 2307

Residential HVAC CSR/Dispatcher Oliver Heating & Cooling, Morton PA has been providing premium service in HVAC, Plumbing, Electrical and Home Remodeling to the Delaware Valley for over 50 years. We currently have an opportunity for a Residential Home Service Customer Service Representative/Dispatcher to schedule, manage and dispatch technicians and to meet the expectations of our clients. We are a Golden Rule company looking for a person with top notch customer care skills and strong character traits to provide the best customer experience in the industry. At Oliver Heating & Cooling, our greatest asset is our people. We pride ourselves on cultivating a supportive and dynamic work culture that not only values each individual but also encourages professional development. Here, you'll find a team-oriented environment where growth is not just encouraged but actively promoted. Join us and experience how a commitment to our employees translates into success for everyone. Job functions: Schedule and book the service appointments with our clients. Anticipate and mitigate conflicts in allocations of resources before it affects the client's experience. Confirm appointments with the clients prior to the arrival of our staff and inform them if technician is running late. Follow up with phone calls upon completion of work performed. When an issue arises with client dissatisfaction, take immediate action to resolve it. Call customers to confirm maintenance appointments and reschedule as necessary. Work closely with the customer service department to coordinate scheduling. Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate. Ensure the accurate capture, data entry and maintenance of customer information. Be familiar with Oliver's, products/service plans, and services. Coordinate with technicians when parts for their job arrive and where the Technician can find it. Alert managers quickly to significant customer issues, serving as a champion of the client. Dispatching and scheduling of service technicians and based on skill set need and geographic locations. Qualifications Knowledge of Excel and Word is required, Service Titan experience strongly preferred. Able to work a Tuesday - Saturday schedule. Perform customer satisfaction calls after each visit. Have a good working knowledge of our products and services being offered. Communicate effectively with associates, superiors, and customers. Possess superior interpersonal skills with our customers. Have strong organizational skills, and ability to prioritize. Efficiently manage time and schedules. Ability to adapt to new AI software. Must be capable of understanding client needs then organize the available techs to location of the customer. Minimum of 3-5 years office/customer service experience (dispatch experience is plus) Able to "think on your feet" to provide customers with needed information for their specific installation or repair. Physical Requirements: sitting prolong periods, standing, bend, type, hear, ability to communicate effectively both verbally and written, typing/data entry. We offer an excellent benefits package, including comprehensive medical/dental, 401(k) with a company match, short/long term disability, life insurance, paid time off and holidays. The Oliver Way: To provide the best service in the industry Investment in our people Career path to advancement opportunities Give back to the community. Golden Rule commitment Open door policy to ownership Family-owned business over 50 years We offer an excellent benefits package, including comprehensive medical/dental, 401(k) with a company match, short/long term disability, life insurance, paid time off and holidays. ***Salary commensurate with experience***

Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities * Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements * Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations * Able to remain calm and decisive in a potentially high stress/fast-paced work environment * Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers * Must be familiar with our delivery areas and must be able to assist drivers in finding job sites * Must be able to determine travel time to jobs and best plant locations to service the job * Accurately and promptly input orders to customer specifications for delivery * Review and verify accurate delivery and product information on orders prior to delivery * Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office * Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days * Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: * A minimum of 3 years customer service experience preferred * High School diploma or general education degree (GED) required * Prior dispatch experience, tracking and scheduling is preferred * Bi-Lingual (Spanish/English) will be highly looked upon * Computer Skills: typing skills, internet navigation Benefits * Consistent work, with a work/life balance * Paid Holidays * Paid Time Off * 401(k) Plan w/ employer match contribution * Medical / Dental / Vision plan offered * Life Insurance - Company Paid * Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process * Background Check * Motor Vehicle Record Check * 5-Panel Drug Screen * Fit for Duty Baseline Physical (if applicable) * A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong. Req #: 2311

HVAC DISPATCHER Job Description & Responsibilities Job Type: Full-time In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required. Primary responsibility is customer service. Communicates with customers to determine their needs. Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software. Receives check-in calls from the service technicians and informs workers of the next job to respond to. Supports service technicians. Maintains customer repair records using the computer database to give a detailed history of the work performed at their sites. Maintains dispatching board to ensure the maximum efficient capacity of technicians. Manage on-call schedule and notify technicians of their assigned weeks. Notify the answering service of the schedule and numbers to call in case of emergency. Know and understand service work order module and service contract. Active in all facets of dispatch. Various reporting responsibilities as needed. Job Requirements Requirements needed in order to be considered for this position: Requires a high school diploma...additional education a plus. Previous dispatching/customer service experience. Experience and utilize judgment in order to plan and accomplish goals. Follow up and follow through with technicians and customers to help maintain good customer relationships. Ideal candidates will have the following customer service-related skills: A professional and courteous telephone manner. Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians. Patience and endurance to sit/stand behind a desk all day. Able to identify and handle the urgency of each task, and work in a high-stress position. Is detail-oriented with the ability to multi-task. Basic computer skills include the following: Proficient w/Microsoft outlook, excel, and word. Strong interpersonal skills such as communication, problem-solving, and organization. Perform a variety of tasks; work under the general supervision of the service manager. ● General office duties may include filing, sorting, answering phones in a CSR role, greeting customers, etc. Additional skills that will be considered: Previous HVAC, Plumbing, and/or Electrical knowledge or experience helpful. Familiar with standard concepts of HVAC, Plumbing, and/or Electrical helpful. Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Retirement Benefit We provide paid training and continuous education. Weekly training and coaching support. Winning team atmosphere Paid Holidays Aire Serv of Chesapeake Team Compensation: $35,000.00 - $50,000.00 per year Shaw Boiler and Mechanical (SBM) is the Hampton Roads region's premier Boiler, Pipe Fabrication, Welding, Commercial HVAC, and Mechanical Contractor. For decades, our team has delivered complex, high-demand projects across hospitals, manufacturing facilities, industrial plants, and commercial buildings. At SBM, we pride ourselves on quality work that is second to none. Our reputation is built on excellence, reliability, and craftsmanship - values that drive every project we take on. We don't just build systems; we build trust with our clients and create long-lasting solutions that keep their facilities running safely and efficiently. As an employer, we are committed to fostering a workplace where talented professionals can grow, learn, and excel. We offer opportunities to work with cutting-edge equipment, challenging projects, and a team of skilled tradespeople who take pride in their work. If you're passionate about your craft and want to be part of a company that values excellence, teamwork, and integrity, Shaw Boiler and Mechanical is the place for you. Join us and help deliver Complete Mechanical Solutions for a Changing World. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Job Description Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations-connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you! What You'll Do Coordinate Garage Door Installations Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules. Communicate with Customers Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed. Work Within Our Scheduling System Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text. Stay Ahead of the Curve Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency. What We're Looking For Strong organizational and communication skills Ability to confidently guide conversations and control scheduling flow Comfortable using scheduling software (ServiceTitan experience is a plus!) Detail-oriented mindset-understanding the impact of tags, locations, skill levels, and delivery logistics Team player who's also self-motivated and proactive Ability to prioritize under pressure and pivot as needed Bonus If You Have: Experience in dispatch, operations, or field service scheduling Knowledge of garage door types, installation steps, or related services Bilingual in English and Spanish (preferred, not required) Why Work With Us? Be part of a respected, nationwide brand with a strong reputation Join a supportive and tight-knit team Opportunity for growth and cross-training Full benefits package, paid time off, and more Make a real difference every single day! Ready to schedule your next career move? Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!

Job Title: Service Dispatcher Reports to: Service Manager FLSA Status: Exempt Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates- A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website: Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: · Provide customer coordination and scheduling for service request received through our Service phone line and email. · Support the customer service process by working extensively with all departments as necessary. · Provide superior customer service to both external and internal customers by exceeding their expectations by communicating clearly and effectively. · Coordinate equipment startup and service with our Service Technicians and Customers. · Provide timely project documentation to HVAC Technicians in response to customer equipment startup requests. · Completed required data entry for the purposes of billing to the customers and documenting warranty claims. · Manage material procurement with manufacturers, ordering, release, and warranty management. · Follow up consistently to complete assigned duties. · Coordinate the transportation movements of the Technician teams. · Forecast workload for 2-3 days out. · Invoice fully executed work orders to the customer. · Keep Operations forecast up to date and report it to Operations VP. Experience and Requirements: The best candidate for this position will meet the following requirements: · 2+ years experience dispatching teams and/or similar scheduling. · Must demonstrate excellent communication skills and a positive and friendly customer service manner. · Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities. · Must be a detail-oriented, organized, results-driven individual with the ability to work well in a fast-paced environment. · Required to use computer software and must be adept at learning new systems and tools. Geographical knowledge of service area or map reading skills is an additional requirement. · HVAC parts/equipment experience preferred. · Experience with FACTS Accounting Software preferred. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance EAP Pet Insurance STD/LTD Critical Illness/Accident PTO Employee Development Air Control Concepts & Operating Company are Equal Opportunity Employers.

Job DescriptionJob Title: Service Dispatcher Reports to: Service Manager FLSA Status: Exempt Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates- A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website: Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: · Provide customer coordination and scheduling for service request received through our Service phone line and email. · Support the customer service process by working extensively with all departments as necessary. · Provide superior customer service to both external and internal customers by exceeding their expectations by communicating clearly and effectively. · Coordinate equipment startup and service with our Service Technicians and Customers. · Provide timely project documentation to HVAC Technicians in response to customer equipment startup requests. · Completed required data entry for the purposes of billing to the customers and documenting warranty claims. · Manage material procurement with manufacturers, ordering, release, and warranty management. · Follow up consistently to complete assigned duties. · Coordinate the transportation movements of the Technician teams. · Forecast workload for 2-3 days out. · Invoice fully executed work orders to the customer. · Keep Operations forecast up to date and report it to Operations VP. Experience and Requirements: The best candidate for this position will meet the following requirements: · 2+ years experience dispatching teams and/or similar scheduling. · Must demonstrate excellent communication skills and a positive and friendly customer service manner. · Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities. · Must be a detail-oriented, organized, results-driven individual with the ability to work well in a fast-paced environment. · Required to use computer software and must be adept at learning new systems and tools. Geographical knowledge of service area or map reading skills is an additional requirement. · HVAC parts/equipment experience preferred. · Experience with FACTS Accounting Software preferred. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance EAP Pet Insurance STD/LTD Critical Illness/Accident PTO Employee Development Air Control Concepts & Operating Company are Equal Opportunity Employers. Powered by JazzHR REhAKZS5cb

Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Windsor Mill, MD location. We are seeking someone to work Monday-Friday 6:30 am - 2:30 pm or Tuesday - Saturday 8 am - 4 pm Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers. This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation. Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess: • a minimum of two years office/customer service experience (dispatch experience is preferred) • A professional appearance • Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude. • Able to plan and schedule work rather than just react. • Able to "think on your feet" to provide customers with needed information for their specific installation or repair. • Ability to work as part of a team. • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.

Key Responsibilities: Schedule and dispatch Field Technicians for daily assignments. Prioritize service calls based on urgency and impact. Coordinate all on-site work scheduling with customers. Manage job setup, technician time tracking, and updates Communicate between field and office to ensure workflow continuity. Monitor parts/materials availability and inform technicians. Issue and track purchase orders; reconcile PO logs. Maintain truck inventory and ensure accurate billing/payroll prep. Support cost control across PM contracts, repairs, and projects. Maintain service contract logs and assist with monthly revenue forecasts. Follow up with customers to ensure satisfaction. Participate in team meetings and assist with ordering parts and contract renewals.

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!