Dispatcher jobs at Carter Lumber

Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************ Job Summary The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers. Job Responsibilities * Liaison between Sales, Customers and Terminal management * Resolve and communicate in a satisfactory and timely manner any customer concerns or issues * Promote a safe work environment and team mentality * Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary * Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance * Work with Terminal management to provide solutions for more effective and efficient output Qualifications * High School diploma or GED required; Bachelor's degree preferred * Bi-lingual in English and Spanish preferred * 2-5 years Customer Service Experience Knowledge, Skills, and Abilities * General knowledge and familiarity with cement and building materials * Proficient in Windows office suite * Knowledge of trucking software preferred * Able to work in a fast paced, high stress office environment Working Conditions * Capable to work extended hours, including weekends, as necessary * Able to work in standard office environment with computer equipment * Capable to work in open office environment Physical Requirements * Requires frequent sitting, standing and walking * Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently * While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates. CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (******************************************************************** EEO Statement - En Español CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera. Nearest Major Market: Miami

careersite--jobs--form-overlay#show FormOverlay" data-careersite--jobs--form-overlay-target="cover Button"> Apply for this job blocks--cover--scroll#handle ScrollDown" title="Scroll to content"> Service Dispatcher Wage: $22-$31 DOE The Service Dispatcher will be responsible for supporting service technicians with the following tasks including but not limited to: * Maintain the service technician's daily schedules and dispatch the technicians as service calls are completed * Schedule return trips with customers when parts are in * Maintain the on-call schedule for service technicians * Maintain customer database with current information * Keep customers appraised as to company schedule and requested lead-times * Provide accounting with maintenance contract billing information * Prepare service invoices and timecards for processing * Take incoming customer calls * Create, schedule, and coordinate service orders as calls are received * Respond to all messages left overnight * Maintain the dispatch board / schedule * Forecast workload for 2 - 3+ days out * Prepare paperwork for all manufacture warranty parts * Facilitate return of warranty parts * Train technicians on current field software * Update service database from service ticket * Process weekly timecards * Take customer payments over the phone * Other duties as assigned Skills and Qualifications * Communicate clearly with department managers, employees, and company customers * Advanced customer service skills * Effective leader with superb communications skills * Ability to multi-task in faced-paced environment * Organized and detail oriented. * Knowledge of industry is recommended * Computer skills- Proficient in Microsoft Office Education and Experience * High school diploma or general education degree (GED) * Minimum of two years related experience and/or training in customer service, dispatching, or project management or equivalent combination of education and experience Benefits Offered: * Medical, Dental, and Vision * 401K with Company Match * STD, LTD, Voluntary Life benefits * Paid Time off Affirmative Action/EEO statement As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors "Apollo" ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates. All employees are subject to a pre-employment drug screen. Department TRADE Role Lead Service Dispatcher Locations Spokane About Apollo Mechanical Contractors Apollo Mechanical Contractors is a Native American-owned business that officially began operations in 1981 under the guidance and vision of owner Bruce Ratchford. Apollo is based in Kennewick, Washington, performing Full Mechanical projects across the United States and around the world. Apollo employs over 2000 people, with annual revenues of over $600 Million. Apollo Sheet Metal officially began operations in 1981, building on a vision that originated in the mid-1970s by owner Bruce Ratchford. With a decade of experience and expertise in mechanical design and business management, Mr. Ratchford incorporated Apollo in Richland Washington, to serve the Tri-Cities' construction needs. Since 1981, Apollo has expanded its market to include locations across the United States and multiple countries. Apollo has progressively grown larger than its original scope and has expanded its operations to specialize in mechanical construction for correctional facilities, hospitals, laboratories, high tech data centers, schools, and industrial facilities. careersite--jobs--form-overlay#show FormOverlay">Apply for this job TRADE · Spokane Service Dispatcher Loading application form jobs--overlay#close Overlay">

We are Engineered to Serve. Tindall Corporation is a leading Precast Concrete Manufacturer, with locations throughout the Southeastern U.S. Our mission is to support our customers, create remarkable structures, and deliver never-before-seen solutions every step of the way. Our employees enjoy benefits including: Low Cost Employee Health plan, Dental, Vision, STD/LTD, Fully-paid Basic Life, Voluntary Life, Whole Life, Accident, Hospitalization, Critical Illness, EAP and a 401k Plan with Company Match & Profit Sharing. Summary of Primary Functions: Take information from jobs to create shipping and product list for prestress to load trucks Essential Duties and Responsibilities: All employees are required to follow all Safety and Quality rules and processes to ensure a safe working environment, and the production of high-quality products. Daily: Print tickets for drivers. Put tickets out for drivers that have early appointment times that would leave before dispatcher arrives at plant in the mornings. Redistribute capacity resources to accommodate changing demand. Communicate changes to drivers in route. Have tickets continuously ready throughout the day as loads are ready to leave. Prepares invoices, delivery tickets, and related shipping documents and assigns drivers for scheduled deliveries. Finalize all shipments in IFS. Data entry for IFS. Document and track damaged trailer inventory. Coordinate special materials loads. Daily contact with fellow employees in other units of the company, top management, and vendors/suppliers. Requires ability to make independent decisions including: help determine if jobs are getting what they need and determine load quantities for drivers. As Needed: Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time. Give load list to load crews to establish delivery schedules. Reviews load lists with appropriate Erection Foreman to determine which loads are needed for the job site. Build loads in IFS. Set up deliveries and pick-ups for different departments in the plant. Check routes and mileage for outside loads. Perform other duties as required. Job Specifications or Qualifications Education: High School Diploma or general education degree (GED) is required Experience: Less than 1 year - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Elite Flooring Install Coordinator Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996. Job Description: Install Coordinator Reports To: Installation Manager Assignment Focus: We have an immediate opening for an Install Coordinator. The Install Coordinator will work directly with the Installation Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment. Primary Responsibilities: Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base Desired Skills and Experience: Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Bilingual a MUST! Salary & Benefits Salary will be commensurate with experience 401k with company contribution of $0.50 on the dollar up to 6% for matching First year 12 days paid time off, after second year 18 days paid time off Medical paid by employer at 75% Great corporate culture and working environment

HVAC DISPATCHER Job Description & Responsibilities Job Type: Full-time In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required. Primary responsibility is customer service. Communicates with customers to determine their needs. Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software. Receives check-in calls from the service technicians and informs workers of the next job to respond to. Supports service technicians. Maintains customer repair records using the computer database to give a detailed history of the work performed at their sites. Maintains dispatching board to ensure the maximum efficient capacity of technicians. Manage on-call schedule and notify technicians of their assigned weeks. Notify the answering service of the schedule and numbers to call in case of emergency. Know and understand service work order module and service contract. Active in all facets of dispatch. Various reporting responsibilities as needed. Job Requirements Requirements needed in order to be considered for this position: Requires a high school diploma...additional education a plus. Previous dispatching/customer service experience. Experience and utilize judgment in order to plan and accomplish goals. Follow up and follow through with technicians and customers to help maintain good customer relationships. Ideal candidates will have the following customer service-related skills: A professional and courteous telephone manner. Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians. Patience and endurance to sit/stand behind a desk all day. Able to identify and handle the urgency of each task, and work in a high-stress position. Is detail-oriented with the ability to multi-task. Basic computer skills include the following: Proficient w/Microsoft outlook, excel, and word. Strong interpersonal skills such as communication, problem-solving, and organization. Perform a variety of tasks; work under the general supervision of the service manager. ● General office duties may include filing, sorting, answering phones in a CSR role, greeting customers, etc. Additional skills that will be considered: Previous HVAC, Plumbing, and/or Electrical knowledge or experience helpful. Familiar with standard concepts of HVAC, Plumbing, and/or Electrical helpful. Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Retirement Benefit We provide paid training and continuous education. Weekly training and coaching support. Winning team atmosphere Paid Holidays Aire Serv of Chesapeake Team Compensation: $35,000.00 - $50,000.00 per year Shaw Boiler and Mechanical (SBM) is the Hampton Roads region's premier Boiler, Pipe Fabrication, Welding, Commercial HVAC, and Mechanical Contractor. For decades, our team has delivered complex, high-demand projects across hospitals, manufacturing facilities, industrial plants, and commercial buildings. At SBM, we pride ourselves on quality work that is second to none. Our reputation is built on excellence, reliability, and craftsmanship - values that drive every project we take on. We don't just build systems; we build trust with our clients and create long-lasting solutions that keep their facilities running safely and efficiently. As an employer, we are committed to fostering a workplace where talented professionals can grow, learn, and excel. We offer opportunities to work with cutting-edge equipment, challenging projects, and a team of skilled tradespeople who take pride in their work. If you're passionate about your craft and want to be part of a company that values excellence, teamwork, and integrity, Shaw Boiler and Mechanical is the place for you. Join us and help deliver Complete Mechanical Solutions for a Changing World. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology and Plumbing Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Skill and ability to sell service jobs and service contracts, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR and Plumbing industries. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) drivers license.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Job Description Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. Train or instruct employees in job duties or company policies. Implement departmental policies, procedures, and standards in conjunction with management. Establish and maintain customer files and storage, as necessary. Respond to customer concern inquiries in a timely manner. Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. Monitor employees' work levels and review work performance. A minimum of two years office/customer service experience A professional appearance Excellent interpersonal skills with the ability to interact with all types of customers Strong customer service attitude. Able to plan and schedule work rather than just react. Able to "think on your feet" to provide customers with needed information for their specific installation or repair. Ability to work as part of a team. Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Other duties as assigned. Competency Statement(s) Communication, Written - Ability to communicate in writing clearly and concisely. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Communication, Oral - Ability to communicate effectively with others using the spoken word. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Responsible - Ability to be held accountable or answerable for one's conduct. Reliability - The trait of being dependable and trustworthy. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Project Management - Ability to organize and direct a project to completion. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Interpersonal - Ability to get along well with a variety of personalities and individuals. Job Posted by ApplicantPro

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.

Job Description Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. Train or instruct employees in job duties or company policies. Implement departmental policies, procedures, and standards in conjunction with management. Establish and maintain customer files and storage, as necessary. Respond to customer concern inquiries in a timely manner. Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. Monitor employees' work levels and review work performance. A minimum of two years office/customer service experience A professional appearance Excellent interpersonal skills with the ability to interact with all types of customers Strong customer service attitude. Able to plan and schedule work rather than just react. Able to "think on your feet" to provide customers with needed information for their specific installation or repair. Ability to work as part of a team. Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. Other duties as assigned. Competency Statement(s) Communication, Written - Ability to communicate in writing clearly and concisely. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Communication, Oral - Ability to communicate effectively with others using the spoken word. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Responsible - Ability to be held accountable or answerable for one's conduct. Reliability - The trait of being dependable and trustworthy. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Project Management - Ability to organize and direct a project to completion. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Interpersonal - Ability to get along well with a variety of personalities and individuals. Job Posted by ApplicantPro

Directly supervise and coordinate the activities of customer service dispatch. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Supervise the work of customer service/dispatch personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. The Dispatch Service Supervisor is responsible for developing and maintaining professional relationship with the Purchasing, Quality Control, Warehouse, branch office personnel, and customer account representatives to resolve account discrepancies or issues efficiently; and for maintaining Customer records and/or resolving customer needs and concerns. Essential Functions Statement(s) Supervise the work of Dispatch/Customer Service personnel to ensure adherence to quality and company standards, deadlines, and procedures, correcting errors or problems. * Train or instruct employees in job duties or company policies. * Implement departmental policies, procedures, and standards in conjunction with management. * Establish and maintain customer files and storage, as necessary. * Respond to customer concern inquiries in a timely manner. * Determine schedules, sequences, and assignments for work activities, based on work priority, and skill of personnel. * Monitor employees' work levels and review work performance. * A minimum of two years office/customer service experience * A professional appearance * Excellent interpersonal skills with the ability to interact with all types of customers * Strong customer service attitude. * Able to plan and schedule work rather than just react. * Able to "think on your feet" to provide customers with needed information for their specific installation or repair. * Ability to work as part of a team. * Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software. * Other duties as assigned. Competency Statement(s) * Communication, Written - Ability to communicate in writing clearly and concisely. * Analytical Skills - Ability to use thinking and reasoning to solve a problem. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. * Responsible - Ability to be held accountable or answerable for one's conduct. * Reliability - The trait of being dependable and trustworthy. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Loyal - The trait of feeling a duty to the employer. * Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. * Project Management - Ability to organize and direct a project to completion. * Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. * Interpersonal - Ability to get along well with a variety of personalities and individuals.