Sr. Manager, Portfolio Analytics & Strategy - Hybrid
Work from home job in Kennesaw, GA
9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! About this job
Each year, CarMax Auto Finance (CAF) helps CarMax customers with vehicle financing and optional protection products. We strive for a simple and seamless consumer experience by offering fast, on-site financing, competitive terms, and convenient payment methods.
The Senior Manager, Portfolio Analytics & Strategy leads strategy development and advanced analytics supporting CAF's Operations and Portfolio Management functions. You will manage a team of Analysts and partner with leaders across Servicing, Legal, Risk, Finance, and Technology to optimize Servicing, pre- and post-charge-off strategy, digital communications, customer treatment models, productivity and loss improvements. This role sits at the intersection of business strategy, customer experience innovation and data science.
You will spend your time
Leading analytics initiatives across operations to monitor portfolio performance, monitor strategies and recommend process and reporting improvements
Guiding the formulation of contact and servicing strategies, portfolio segmentation, and channel optimization to evaluate algorithm performance and identify opportunities for continuous improvement.
Managing and mentoring a high-performing analytics team, providing coaching, feedback, and long-term career development
Designing and executing champion/challenger strategies and data-driven campaigns to improve customer experience and loss outcomes
Partnering with cross-functional teams (Operations, Finance, Technology, Legal, Compliance, Product) to develop and implement portfolio and treatment strategies
Guiding analyst through design, development and deployment of machine learning models across customer treatment, valuation, loss mitigation, and AI-powered decisioning with a hands-on approach
Exploring and implementing opportunities using Generative AI and Large Language Models (LLMs) to modernize operations in partnership with Technology.
Communicating clear, actionable recommendations through dashboards, presentations, and storytelling to senior stakeholders
What you will need to succeed
This role is ideal for an innovative analytics leader ready to shape strategy, apply machine learning techniques, and make a visible impact in Servicing. The ideal candidate combines strong technical skills in data analytics, modeling and AI with vast experience in portfolio performance. They are proven team leaders who can recruit, mentor, and develop talent, and they excel at turning insights into decisions that influence senior leadership. Success in this role requires comfort with fast-paced, ambiguous environments, very strong business acumen in collections and servicing, and expertise in data infrastructure, automation, and performance measurement. They should also be skilled in building complex models, explaining business metrics, and teaching others to do the same.
To be eligible
Bachelor's degree in a quantitative or business field required; advanced degree (MS, MBA, etc.) strongly preferred
5+ years in analytics or strategy, including 2+ years leading teams.
Experience creating and maintaining data science algorithms in business environments and designing and analyzing statistical tests.
Deep working knowledge of Python, SQL, and cloud-based platforms (e.g., Azure); GitHub experience a plus
Strong results focus, project management, & teamwork
Ability to explain complex concepts and communicate business insights to the team, other managers, with similar and different business backgrounds, and Senior Executives alike.
Work Location and Arrangement: This role will be based out of the Kennesaw, GA Office and has a Hybrid work arrangement.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
CarMax Core Values
The Strategy department tackles complex problems while striving to be a great representation of CarMax's 4 core values:
Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work
Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience
Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives
Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as an industry leader
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
Work from home job in Marietta, GA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Project Administrator
Work from home job in Canton, GA
This role is responsible for managing project entry and administrative support for projects company-wide. This role also serves as an auditor, ensuring that projects and the contracts related to them are accurate and that proper procedures are followed to promptly book jobs and initiate billing a payment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
● All team members must embody the company mission to provide protection for people, property, and the environment in all aspects of their job.
● Establish a business relationship with internal and external customers.
● Provide guidance and support to facilitate accurate and timely booking, entry, billing, and collection of payment on installation jobs, company-wide.
● Maintain a continuous and collaborative line of communication internally and externally to clear any open issues delaying customer processing of contracts, booking, and billings related to projects.
● Provides administrative support, coordinates, and communicates professionally with the regional branches.
● Maintain knowledge of and follow customer contracted project requirements, including submission deadlines.
● Performs initial knowledge gathering from customer contracts and customer purchase orders when new projects are acquired to determine project billing requirements.
● Review and approve service contract and install job entry in Accounting system for projects across the country.
● Includes all related paperwork or portals required by the customer to initiate contract and payment (PO, contract, AIAs, Waivers, pulling service reports and inquiring about setting up for automatic sending, etc.).
● Review and approve cost estimate sheets for revised estimates.
● Process and file preliminary liens and lien notices based on existing project thresholds.
● Perform reconciliations of JIP billed/unbilled vs. revenue activity.
● Research and resolve unexplained items with local branch.
● Close Install jobs upon notifications from local branch.
● Attend weekly project meetings with the branches as needed.
● Assist with back up billing of Install invoicing and high complexity Install billings.
● Ensure compliance with the Company's financial policies and procedures as they relate to project entry, billing, budgets and AP guidelines.
● Continually assess ongoing processes to identify areas for potential improvement.
● Protects organization's value by keeping information confidential.
● Updates job knowledge by participating in educational opportunities.
● Other duties as assigned.
Knowledge, Skills & Abilities:
Computer Proficiency - Must possess and demonstrate intermediate level (or higher) skillset in MS Office Suite, Adobe Acrobat Pro (or similar), and internet and desktop application navigation. Experience in Procore, Salesforce and Odoo is a plus but is not required. Must possess basic level skills in computer hardware and have the ability to set up their workstation and troubleshoot technology issues remotely with assistance from IT help desk professionals.
Communication Skills:
Strong communication skills are required (both verbal and written). Must be able to compose professional business letters or emails while corresponding with both internal and external customers and possess strong verbal communication skills to engage in weekly project update meetings with the project management team.
Multi-Tasking & Organization skills:
Be proficient in notetaking and organization/prioritization of work tasks; show awareness of time sensitivity; ability to multi-task and pivot as needed to address urgent requests; take the initiative in assigned tasks and provide timely, accurate and consistent follow-up on action items.
Other Administrative Skills:
Experienced in electronic document storage, completing online forms and applications, familiar with online portals, running and analyzing reports and employing root cause research methods; Accounting experience is a plus.
Traits:
• Positive Attitude
• Dependable & Accountable
• Highly self-sufficient and self-motivated
• Ability to work both independently and with a team
• Analytical and Creative Thinker
• Tenacious Problem Solver
Miscellaneous Requirements:
Must have the ability to work remotely with a reliable wi-fi connection and a quiet, dedicated workspace. Must also be able to attend in-person meetings as needed.
Experience:
Must have experience in supporting a team
Associate Degree in Business Administration or similar is preferred
2+ years construction experience or similar industry in an administrative role is required
Remote Equity Trader Position
Work from home job in Marietta, GA
NOW HIRING Proprietary Equity Traders Wanted
T3 Trading Group, LLC (****************** is a registered SEC Broker-Dealer & Member of FINRA SIPC. T3's office headquarters is located at 88 Pine Street in the heart of New York City's famed financial district. We provide aspiring proprietary traders with the education necessary to trade based on risk/reward, probability parameters, and strict money management. In order to maximize the potential of our traders, we will provide:
WE PROVIDE:
Education in technical analysis, tape reading, money management, and market psychology
Daily trading review with experienced traders
Competitive payout structure
Cutting edge technology
Open and friendly team environment
REQUIRED QUALIFICATIONS:
College degree with a competitive GPA
Basic familiarity with the equity markets
Strong analytical skills
Ability to work well in a team environment
A focused, dedicated, and entrepreneurial personality
Enthusiasm for the equity markets
Prior trading experience is not required
We are now accepting applications to join our dedicated and experienced team of professional traders. New and aspiring traders work to reach a level of consistent profitability in their trading through appropriate risk/reward and probability parameters with an eye toward strict money management.
In order to reach this goal, experienced traders work with entry level traders in an extensive trade review program after the market close each day. Traders are educated in the nuances of technical analysis, tape reading, money management, and market psychology.
Traders will learn how to identify and capitalize on stock trends and retracements with a view towards multiple time frames. Each day prospects will work to learn and grow as traders.
Series 57 license required. We will sponsor qualified candidates for this exam.
If interested, please contact Paolo Fontana at ************ or ***************************
Easy ApplyRemote Editorial Specialist
Work from home job in Marietta, GA
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
GEORGIA only - Work at Home Call Center Representative
Work from home job in Rockmart, GA
We will be holding bi-weekly training classes through the week of December 22nd, so apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more .
* Our positions all require sales, whether it be selling memberships, products, or services.
We offer:
* Full-Time Night shift set schedules that enable you to take time off for the things that are important to you.
* Part-Time Night shift schedules are offered on a limited basis.
* Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class.
* Virtual Paid Training
* Rewards & Recognition Programs
* Weekly Pay & Bonus potential with access to your pay at anytime!
* Benefits available for Full-time employees including Medical, Dental, Vision, and 401k
Other Requirements:
* Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
* A willingness to learn, as we believe in owning your own success.
* A Home office, or dedicated quiet place to work, that is free from noise and distractions.
* Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
* Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
* Exceptional conversational skills and the ability to multi-task.
InfoCision. Work Happy. Live Happy.
Salary: $9.00 per hour
Work Location: Remote
Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process
Windows PC/Laptop:
* Minimum 14" monitor/screen. Dual monitors are recommended, but not required.
* Windows 11 ONLY
* At least 8GB of RAM (Must have at least 6GB usable RAM)
* Intel or AMD Processor
* Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible.
* Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc)
* Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip.
Internet:
* United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc)
* Minimum of 50 Mbps download speed and 10 Mbps upload speed.
* ISP must be Stable and located within the United States and its territories.
* We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher.
Telephone:
* A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone.
Miscellaneous:
* Web cam
* External speakers or sound on your computer
* External Wired Mouse
* USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection.
Below are examples of what works and what does not.
*
Multi-Functional Manufacturing Supervisor
Work from home job in Marietta, GA
We are Lockheed Martin The story of aviation has always been the story of people who have the perseverance to fail, to try again, and to one day succeed. Since Lockheed Martin's inception and continuing today, the passion to advance aeronautical design and help our customers achieve mission
results has been ingrained in our culture. We
recognize the diverse talents and experiences of
our team members, and we celebrate the unique
contributions each individual brings to the table.
It is that collective passion, combined with a
strategic focus on ever-changing global
opportunities, that shapes our path forward. Join
us as we continue to innovate, inspire, and make
history in the world of aerospace and defense.
Multi-Functional Manufacturing Supervisor (Level
3)
What You Will Be Doing
• Supervises teams of represented employees
charged with the assembly of the F-35 Center
Wing in a production environment.
• Ensures work is accomplished in accordance
with company, customer, and engineering
requirements.
• Responsible for creating and adjusting work
assignments to meet tactical and strategic goals.
• Ensures tasks are completed on schedule and
within budget following established procedures,
schedules, and work plans.
What's In It For You: 3 day weekends
every weekend!
From onsite to remote, we offer flexible work
schedules to comprehensive benefits investing in
your future and security, Learn more about
Lockheed Martin's comprehensive benefits
package here.
Do you want to be part of a company culture
that empowers employees to think big, lead with
a growth mindset, and make the impossible a
reality? We provide the resources and give you
the flexibility to enable inspiration and focus -if
you have the passion and courage to dream big,
work hard, and have fun doing what you love
then we want to build a better tomorrow with
you.
This position is in Marietta, GA Discover Marietta.
Basic Qualifications
• Experience in manufacturing or aircraft
maintenance, modification, repair, &/or overhaul
operations.
• Experience leading a team to meet critical
schedules and resolve complex and/or time
sensitive technical or operational issues.
• Experience reading and interpreting blueprints.
Basic structural knowledge.
Desired skills
• Experience interacting with internal/external
customers.
• 5+ years manufacturing experience with a
degree from an accredited college.
• Experience with Microsoft Office Suite: Word,
Excel, Outlook, and PowerPoint.
• Demonstrated ability to effectively
communicate orally, in writing, and in group
settings as a member or leader.
• Interpersonal skills with the ability to
effectively interact with technical, non-technical,
and business staff at all levels.
• Strong structure assembly background.
• Licensed FAA Airframe and Powerplant
Mechanic or equivalent skill rating.
• Ability to create and utilize metrics related to
performance including Earned Value
Management System (EVMS).
• Lean manufacturing knowledge and application
experience.
• Knowledge of F-35 aircraft build and structure.
• Experience with relevant systems: SFM, QADS,
STK, AMS, ETG, SAP, VAS, PDM, and cost
management.
• Experience in budgeting and staffing.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $73,800 - $130,180. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $84,900 - $147,085. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Sales Outreach Coordinator - Remote - 1099 Commission Only
Work from home job in Kennesaw, GA
Job Description
Most people never reach their potential-not because they aren't capable, but because no one ever hands them a clear path to climb.
If you're the kind of person who knows deep down you were built for more, but you're stuck building someone else's dream… Talent Find Professional exists for one reason:
To give driven people the roadmap, coaching, and tools to finally win on their own terms.
This role isn't about clocking in.
It's about taking ownership of your future with a proven system that rewards effort, grit, and follow-through.
If you've ever wanted:
More control over your time
More upside than a traditional job will ever allow
More meaning in the work you do
…then you're exactly who this opportunity is designed for.
What You'll Do (The Plan That Makes You the Hero)
Using our training and support system, you will:
Connect with individuals who have already asked for information
Walk them through a simple, structured process
Schedule and run consultations by phone or video
Help clients understand which protection options best fit their needs
Build long-term relationships by providing exceptional service
Follow a proven weekly routine that keeps you focused and winning
No cold calling. No chasing strangers.
Just real conversations with real people who requested help.
Who Thrives Here
You don't need experience - you need hunger.
If you bring the work ethic, we bring the strategy.
People succeed here when they are:
Competitive and internally driven
Coachable and willing to follow a winning system
Confident communicators on phone and video
Organized, consistent, and disciplined
Goal-oriented with a strong desire to grow personally and financially
If that sounds like you, you will likely dominate in this environment.
Compensation
This is a 1099 independent contractor role.
Compensation is commission-based, tied directly to performance.
There are three possible ways to earn:
Active income from helping clients
Passive income from ongoing client relationships
Leadership overrides as you grow and mentor others
There is no base salary, and income is not guaranteed - but effort is rewarded with real upward potential. We discuss what's possible financially in our interviews, however, there is no cap on income whatsoever.
Training & Support
Daily development calls
Step-by-step training resources
Leadership guidance
A clear advancement track
A community where winners are built, supported, and celebrated
You bring the intensity.
We bring the blueprint.
Requirements
Ability to pass a background check
Access to a phone, computer, and stable internet
Willingness to obtain a state license (we'll guide you through it)
Consistent weekly availability
Commitment to personal and professional growth
Your Next Step
If you're tired of being overlooked, underpaid, or stuck in a role that doesn't match your ambition…
If you want a chance to actually build something meaningful…
Then it's time.
Apply today, and bring the work ethic.
We'll show you how to turn it into results.
Rope Access Technician - Level 1 (part-time)
Work from home job in Marietta, GA
Job Details MARIETTA - MARIETTA, GA Fully Remote Part Time $25.00 - $36.00 HourlyDescription
Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,300 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
We are seeking a Rope Access Technician - Level 1 to join our team at Applied Technical Services (ATS). This position performs a variety of rope access work on suspended access and fall protection systems, supporting inspections, testing, and safety projects. The ideal candidate demonstrates strong technical skills, attention to safety, and a collaborative mindset, with the willingness to travel and work in dynamic environments.
Responsibilities:
Perform professional rope access work on ATS projects in accordance with company and industry safety standards.
Serve as an assistant instructor within the ATS rope access training program.
Conduct daily Competent Person inspections of all rope access and safety equipment.
Support project management and ensure on-site safety compliance with ATS standards and applicable codes.
Serve as a positive and professional point of contact for ATS clients.
Perform inspections on suspended access and fall protection equipment in compliance with OSHA, ASTM, ISO, ANSI, IWCA, and ASME standards (additional training provided).
Understand and assist in the load-testing of anchors and suspended access systems (additional training provided).
Conduct inspections on other equipment as needed (additional training provided).
Maintain current SPRAT Level I or IRATA Level I certification.
Work occasional night and weekend shifts as project needs require.
Maintain a team-oriented attitude and represent ATS in a professional and positive manner.
Adhere to all company policies and safety procedures.
Qualifications
Required Experience and Skills:
High school diploma or equivalent (GED) required.
1-5 years of work experience preferred; will consider motivated candidates with less experience or new graduates.
Current SPRAT Level I or IRATA Level I certification (or willingness to obtain).
Strong commitment to safety and teamwork.
Excellent communication and client interaction skills.
Willingness to travel and work flexible hours as needed. Site duration is typically 1 week.
Prior experience in construction, inspection, or industrial safety is a plus.
U.S. Persons Only
A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
EOE/AA/M/F/Vet/Disability
Applied Technical Services, LLC is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Experienced HVAC Salesman
Work from home job in Acworth, GA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Free uniforms
Opportunity for advancement
AMS is need of a an experienced HVAC salesman with a minimum of at least 3 years of sale experience. Must have a go getter attitude , clean driving record, be able to pass a drug test , understand financing offers and most important be responsive..
Flexible work from home options available.
Virtual Data Collection Intern (Work-at-Home)
Work from home job in Marietta, GA
Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote - Earn Immediately
Hello and thank you for your interest! We are a growing company that connects job seekers with cash earning solutions to supplement their current income.
Our work from home gigs are designed for the job seeker who needs to earn cash between jobs. Unlike gigs that require you face to face with customers or drive and deliver, you work from the privacy of your own location.
Here's why we need great people to perform data entry tasks.
Every major company relies on feedback . When you buy a product or service online you're asked for a review or to take a survey. In some cases a company needs to do due diligence before launching a product or to see how well their product or service is perceived by the public - this is where you come in. We connect you with these companies. You help them and they pay you.
**limited spaces - apply early**
Most studies and surveys take place online so you'll almost never need to leave the house. Occasionally a company will reach out for an in person focus group or clinical trial.
Job Details:
Earn by taking studies
Various payment methods, including Paypal, direct check, or on-line virtual gift card codes
Opportunity to win rewards
Keep the products you try*! This is a great way to get free stuff.
*You MUST actually use products and/or services, if provided and be ready to discuss BEFORE the meeting day.
Requirements:
Smartphone with working camera or webcam on desktop/laptop. If you're not comfortable using a webcam within a group study you can always pass and choose a different research study
You'll need to have access to a reliable Internet connection
You'll need to understand, as well as follow oral and written guidelines & instructions.
Job Advantages:
Flexibility to participate in discussions on-line or in-person.
No commute needed if you choose to work from home.
Participate when you want, you pick when and why.
Enjoy free samples from our sponsors and partners for your sincere feedback of their products.
Ready to get started? Apply Online Today.
Gigs open to anybody looking for temporary, work from home, part-time or full-time work. The hours are adaptable with zero no previous experience required.
Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, phone call facility representative, etc.
If you are seeking a versatile part time remote, work at home job, then this is a great position for making great supplemental income.
Thank you for your interest - apply now and check your email for further instructions from us.
Times Changed, We Changed with Them...Maybe You Should, Too
Work from home job in Marietta, GA
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland.
Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world!
Preferred Qualifications:• Positive attitude• Ability to make connections with people• Fast learner• Adaptable
We Offer:• Work from home or anywhere!• Flexible schedule• Weekly pay• Industry-leading workshops and trainings• Leadership conventions and conferences
*In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing
Auto-ApplyRemote Psychiatric Preceptors (04232021Avenia)
Work from home job in Marietta, GA
Reports to: Chief Executive Officer and/or Training Director
Scope of work: Provides monitoring and clinical skills training & exposure to nurse practitioner and physician assistant students.
Education: M.D. from accredited University or Medical School
Completion of a Psychiatric Residency Program
Experience:
Has experience in mental health services
Has medical license within the U.S.
Responsibilities:
Provide monitors and proctors nurse practitioner and physicians assistant students in psychiatric services
Provides feedback and training on clinical skills development with NP and PA students
Developer Services Project Coordinator - Hybrid
Work from home job in Woodstock, GA
The Erosion Company is the largest and most experienced contractor in providing comprehensive erosion control services, specialty materials, forestry, and other site clean-up services to clients throughout the Southeast. TEC offers excellent pay based on experience and great long-term career potential for top performers!
The Erosion Company (TEC) is hiring Project Coordinator to be part of its Developer Services Team. The ideal candidate will travel weekly to job sites throughout our area of operation, performing jobs as part of the Developer Services division.
Job Description:
* Hybrid 50% travel, 50% work from home
* Assist the in the development of project management documents such as project budgets, project schedules, scope statements and project plans
* Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents
* Supervise the project procurement process
* Meeting with project clients to assess their needs and define project requirements, acceptance criteria and project timelines, engineering
* Coordinate the allocation of project resources to ensure the project team has what's needed at the right time
* Assign tasks to team members and help them understand what's expected from them in terms of project milestones and deliverables
* Be the liaison between the production project team and project clients throughout the project life cycle
* Help project managers monitor project progress and team members' performance and provide updates to project stakeholders
* Schedule stakeholder meetings, document and generate reports
* Foster cross-team collaboration to help project team members complete project tasks and produce deliverables
* Work with Sales Manager and Sales Agents to confirm scope of work, and any design specifications or details that need to be identified
* Work with estimation to push the work order through sales and confirming scope of work and client expectation
* Assist in procurement and material acquisition and pricing. ( stays ahead of all purchasing items , sourcing , etc..
* Knowledgeable about site development, processes and systems,
Responsibilities include, but are not limited to:
* Must be readily available to travel 50% of the work time.
* Coordinate daily tasks according to scheduled routes.
* Review daily work orders, inspect, and verify that the materials loaded into the vehicle are adequate to complete the daily assignment.
* Adhere to Company Safety Standards and promote a safety culture among crew members, including adequately using machinery and equipment and resolving problems when they arise.
Required Qualifications:
* Must have a valid driver's license and three years of verifiable Motor Vehicle Record (MVR)
* Must pass a DOT Physical and Drug Screen.
* Ability to understand/follow directions and take instructions in English.
* Physically able to walk, bend, squat, and lift up to 50 lbs.
* Work under inclement weather conditions like rain, heat, and cold.
* Must have prior work experience as a Foreman or Crew Lead.
* Prior experience driving ½ or ¾ ton trucks, with a 20+ foot trailer attached, fully loaded.
* Bi-lingual (English / Spanish) is a plus.
Work is available immediately for qualified candidates!
Weekly overtime
Health Insurance and 401k Retirement plans are available.
This organization participates in E-Verify / Equal Opportunity Employer.
Equal Opportunity Employer, including disabled and veterans.
To see other positions, click here.
Remote Writing Coach
Work from home job in Marietta, GA
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Quick Service Technician
Work from home job in Kennesaw, GA
A technician that can perform common light duty services or repairs in an efficient manner Education High School Experience 1-3 years Additional Information The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, McLaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
We are currently seeking express technicians who appreciate a fast pace environment with a healthy work/ home life balance. Come check out our 4 day work week schedule that includes 5 consecutive days off every three weeks!!
What we offer:
>Medical, Dental, Vision Insurance
>401k
>Paid Vacations
>Holiday lunches/grill outs
>Employee appreciation celebrations
>4 day work week
>Heated and Cooled shop
Responsibilities
>Test to check systems and components are secure and working properly
>Isolate the systems or components that might have caused the problem
>Drive the vehicle for testing purposes and inspect and refill fluid levels as necessary
>Ensure tire pressure for proper inflation, clean and lubricate fittings as needed
>Install a new oil drain plug and new oil filter and communicate oil levels to teammates
>Maintain efficiency and accuracy in diagnosing as well as repairing vehicles
>Repair or replace worn parts ahead of the vehicle's breakdown or damage
>Use power tools, machine tools, and common hand tools to perform various tasks
Qualifications
>Deep understanding of automobiles and speedy diagnostic abilities
>Effective analytical and communication skills and eagerness to improve
>Ability to learn new technology, repair and service procedures and specifications
>Ability to operate electronic diagnostic equipment
>High School Diploma or GED (required)
>ASE Certification/Technical degree (preferred)
>One year in a service department
>Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Position: Full Time
Salary:
$0.00 - $0.00 Hourly
Salary is not negotiable.
Zip Code: 30144
Representative, Commercial Inside Sales - REMOTE
Work from home job in Canton, GA
Are you the next Ubique Group Employee? Come be a part of our dynamic team!
Ubique Group is a digital-forward, consumer-driven powerhouse with an expansive portfolio of furniture brands. For over 20 years, we've built multiple brands from inception to success, offering a wide range of furniture solutions that balance form, function, and style. We don't just keep a finger on the pulse of the marketplace - we anticipate it, transforming the typical point-and-click shopping experience into an inspired, rewarding consumer journey.
At Ubique Group, we're more than a company; we're a community of passionate, hardworking, and supportive people who believe in our business and in one another. We champion individual strengths, value the power of the team, and extend that commitment to our families and communities.
About the Role:
The Commercial Inside Sales Representative will be responsible for driving sales growth through inbound leads received via phone and website for both our DTC and Flash Furniture divisions. This role manages a robust pipeline of leads through both inbound and outbound sales efforts while delivering an exceptional customer experience. Success is measured against monthly sales budgets and daily activity KPIs. This is a fast-paced position requiring strong time management, organization, and prioritization skills.
Key Responsibilities:
Demonstrate command-level product knowledge for Tier A and B items, including differentiation from competitors.
Quickly and accurately qualify customer needs (product, competitor comparisons, timelines, etc.).
Record customer notes and follow-up tasks clearly and succinctly within the CRM.
Manage inbound calls and emails, along with outbound follow-up tasks, ensuring effective pipeline management.
Communicate customer needs to management, including requests related to discounts, expedited delivery, or custom products.
Maintain and update the order backlog, ensuring customers are informed of estimated arrival dates.
Provide product substitution options when appropriate.
Deliver strong written and verbal communication throughout the sales cycle.
Additional Support Activities:
Commercial Inside Sales Representatives may also assist with:
Customer service needs related to payment processing and shipping status.
Preparing sell sheets and fabric swatch requests.
Other duties or projects that arise within the organization.
Requirements
Minimum 3 years of sales experience.
Minimum 3 years in a high-call-volume, competitive sales environment.
Experience using and logging data in a CRM system.
Ability to thrive both independently and in a team environment.
Proficiency in MS Office applications (Word, Excel, etc.).
Bachelor's degree or equivalent business experience.
Strong professional presence and business acumen.
Understanding of sales strategies and closing techniques.
Preferred Qualifications:
Experience with Salesforce.com.
Outbound sales experience with proven closing strategies.
Knowledge of the furniture industry (Office, Rental, Residential, Public Sector).
Physical Requirements:
Prolonged periods of sitting and computer work.
Must be able to lift up to 15 pounds.
Benefits:
We offer a competitive benefit package that includes:
Fully remote position.
Major medical, dental, and vision benefits available day one - no waiting period.
Company-paid life insurance and Employee Assistance Program.
401(k) with company match.
Employee discount on Ubique Group products.
Free office chair and desk for remote employees.
Ubique Cares employee-led organization hosting monthly and quarterly engagement activities with fun and giveaways.
9 paid holidays + 1 floating holiday, and up to 13 accrued PTO days per year.
D/V/F/M EOE
Auto-ApplyDirector of Field Operations
Work from home job in Woodstock, GA
Job DescriptionBenefits:
Bonus based on performance
Company car
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Reports To:Chief Operating Officer
Location: Woodstock, GA (On-Site & Hybrid Work, Full-Time)
Compensation: $50,000$60,000 base salary + performance-based incentives (OTE $80,000$90,000+)
Position Summary
The Director of Field Operations serves as the right hand to the COO, leading all aspects of daily operations and field performance for Hoods Unlimited. This role bridges the gap between strategic leadership and frontline execution ensuring our teams deliver top-tier service, complete every job on time, and operate at maximum profitability.
This position is ideal for a driven, people-smart, and process-focused leader who knows how to build strong teams, enforce accountability, and create scalable systems. The Director of Field Operations will mentor the next generation of leaders, strengthen company culture, and ensure operational excellence across every crew and department.
Key Responsibilities
Operational Leadership
Oversee daily operations across scheduling, customer service, warehouse, fleet, and field technician teams.
Supervise Drew (Fleet & Assets) and ensure all company vehicles, equipment, and supplies are maintained, organized, and ready for use.
Monitor field completion rates and revenue performance across 13+ crews ensuring we consistently exceed the companys 82% completion goal.
Partner closely with the Director of Sales and Director of Finance to align operational performance with profitability goals.
Identify and address operational inefficiencies, eliminate recurring technician issues, and ensure accountability across all field teams.
Build backup lead technicians and structured crew pipelines to eliminate bottlenecks.
People & Training Development
Lead the hiring, onboarding, and training of all new technicians.
Develop and oversee a structured Technician School of Business a hands-on training and advancement program that builds skill, leadership, and company loyalty.
Mentor, coach, and empower team members to grow into future Regional Managers as the company expands.
Reinforce a high-performance, no-nonsense culture rooted in accountability, teamwork, and excellence.
Understand internal management dynamics (the politics) and work with wisdom, tact, and leadership maturity.
Customer Experience & Quality Assurance
Oversee resolution of all customer complaints, callbacks, and service issues ensuring full satisfaction and minimal rework.
Work directly with the Client Services Manager to ensure communication, scheduling, and customer follow-ups are timely and professional.
Ensure all field work meets or exceeds company standards, safety policies, and compliance requirements.
Systems, Process, and Performance Management
Create and implement standard operating procedures (SOPs) for field operations, training, and fleet management.
Monitor weekly and monthly operational metrics including completion rates, revenue targets, and profitability.
Collaborate with leadership to ensure each department operates efficiently and within budget.
Drive continuous improvement initiatives that enhance efficiency, reduce waste, and improve technician performance.
Qualifications
Experience in operations management, preferably in a service-based or field operations environment.
Proven track record of leading teams, driving performance, and improving operational metrics.
Strong leadership and communication skills with the ability to motivate, coach, and hold others accountable.
Experience developing and implementing training programs.
Highly organized, detail-oriented, and process-driven.
Comfortable managing multiple priorities in a fast-paced, dynamic environment.
Knowledge of ServiceTrade, ADP, or similar systems is a plus.
Flexible work from home options available.
Systems Engineer - REMOTE
Work from home job in Marietta, GA
JOB TITLE: Systems Engineer - REMOTE PAY RATE: $96/hour
We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.
Job Details:
Job Type: Contract (12 months with potential for extension)
Industry: Aerospace / Defense / Aviation
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority access via Tier 1 supplier
Openings Nationwide: Thousands of opportunities across the U.S.
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Provide hands-on support for our IBM Cloud Pak for Data platform.
This role requires a strong foundation in OpenShift administration, Linux systems, and container orchestration, with a focus on maintaining performance, scalability, and security in a production environment.
Provide administration and support for IBM Cloud Pak for Data running on OpenShift.
Monitor and troubleshoot infrastructure issues, ensuring high availability and performance.
Collaborate with cross-functional teams to deploy, scale, and maintain applications.
Support container orchestration, automation, and CI/CD practices.
Implement best practices for security, backup, and disaster recovery.
Requirements:
Strong Linux (RHEL) administration skills with troubleshooting and Python/Bash scripting
Proficient in containerization and orchestration: Docker, Podman, Kubernetes, and OpenShift (CLI, architecture, RBAC, image/app management)
Solid knowledge of networking and security: TCP/IP, DNS, firewalls, load balancing, and OpenShift security configurations
Hands-on experience with automation and DevOps tools: Ansible, CI/CD pipelines, Agile methodologies
Familiarity with monitoring and performance tools: Prometheus, Grafana, ELK stack; ability to optimize and scale clusters
Preferred experience supporting IBM Cloud Pak for Data (CP4D) and watsonx.ai platforms
Knowledge of backup and restore strategies for OpenShift and etcd
Certifications preferred: Red Hat Certified Specialist in OpenShift Administration, Certified Kubernetes Administrator (CKA)
Excellent communication and teamwork skills
Proactive, independent work ethic
Must be a U.S. Person as defined by ITAR
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights-apply today!
Patient Access & Care Team Representative| PRN
Work from home job in Rome, GA
Department:
09110 Enterprise Corporate - Call Center
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
Hybrid Work Schedule: Work from the office in Rome area for 3-6 months; then Work from Home with regards to the telecommuter policy.
Pay Range
$18.50 - $27.75
Major Responsibilities:
Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.
Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.
Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.
Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.
Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.
Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.
Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.
Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.
Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.
Performs additional duties based on department needs.
Maintains knowledge and efficient utilization of all information systems utilized by the department.
Licensure, Registration, and/or Certification Required:
None
Education Required:
High School Graduate
Experience Required:
Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area
Knowledge, Skills & Abilities Required:
Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment
Basic knowledge of medical terminology is helpful but not required.
Basic understanding of computers and desktop software packages.
Ability to work in a fast-paced environment, handling a variety of customer/patient needs.
Basic multitasking and problem-solving skills, as well as organization and prioritization skills.
Ability to use/manage a multiple-line telephone system.
Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.
Strong verbal communication skills and ability to interact with a diverse customer population.
Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.
Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.
Ability to work a variety of hours based on departmental business needs.
Physical Requirements and Working Conditions:
Must have functional vision, touch, speech, and hearing.
Required to sit most of the workday.
Operates all equipment necessary to perform the job.
Exposed to normal office environment and/or remote work environments
This indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-Apply