Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Client Relationship Manager III
Management Level
Individual Contributor
Flexible Work Option
Can work remotely anywhere in the specified country
Travel %
Yes, 50% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
The Regional Advocate develops influential relationships with key regional OEM marketing and sales contacts in OEM programs. They leverage those relationships to ensure the ongoing success of Dealer.com by identifying and acting on opportunities to increase retention, product adoption, advertising spend and overall customer satisfaction across OEM programs.
While this is a remote position, candidates near Detroit are encouraged to apply.
Responsibilities:
Provide exceptional service to key regional stakeholders, building trust in our ability to help them solve problems and meet their goals.
Present to National, Regional and Dealership meetings on Best Practices, Industry Trends and Dealer.com solutions both in-person and via webinar.
Identify potential OEM program escalations. Work quickly to find appropriate solutions, bringing together any necessary resources to resolve issues to the OEM stakeholder's satisfaction in a timely manner.
Monitor DDC customer service performance metrics, present service reviews to clients and collaborate with internal and external stakeholders on improvement opportunities.
Develop content including Need to Know Newsletters, Webinars, QBRs, Solution Presentations and other communications that show that we are thought and industry leaders. Leverage industry and market data with news and updates about our own capabilities and performance highlights.
Be the primary point of contact for key OEM Regional stakeholders and engage in daily communication to build and maintain an effective relationship.
Work with Account Directors and Media Sales Directors to deliver company revenue targets through regional engagement.
Spread awareness and generate interest in current National, Regional and Dealership level initiatives and opportunities.
Leverage solutions that include subscription products and services, advertising and Tier 2 advertising initiatives.
Develop and deliver performance analysis reporting and case studies that illustrate best practices and create opportunities to leverage our solutions.
Travel up to 50% of the time.
Minimum Qualifications:
Bachelor's degree in a related discipline and 4 years experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field
Position requires travel (50%), work extended hours and occasional off-hour schedules in order to ensure that program level initiatives and efforts meet client expectations.
Experience with enterprise client programs, OEMs or auto dealerships is expected.
Strong technical knowledge and competency with Digital Marketing tools and solutions
Excellent phone, written and oral communication skills
Polished presentation skills required
Computer proficiency in Microsoft Office - Excel, PowerPoint, Copilot
Familiarity with Copilot or similar AI tools.
Must have the ability to work effectively in a multi-disciplinary team across organizations
Preferred Qualifications
Master 's degree in a related field is strongly preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Application Deadline: 01/20/2026
$67.1k-100.7k yearly Auto-Apply 4d ago
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SEASONAL PARK MAINT - SHELTERS
Shawnee County, Ks 3.6
Topeka, KS jobs
Performs manual work including maintenance, repairs and improvements of shelter houses, campground and amenities located primarily at Lake Shawnee and Gage Park, but will include other locations throughout Shawnee County Parks and Recreation system.
Performs other duties as required.
This position is an Intermittent seasonal, non-benefits eligible position and may not exceed 988 hours of work annually.
Intermittent positions may be ended prior to that without cause at Management's discretion.
MINIMUM QUALIFICATIONS • High School Diploma or GED Certificate.
• Eighteen (18) years of age.
• Previous construction or maintenance experience is preferred • Valid Driver's License and able to operate a County-owned vehicle (HR-2013-2) Full Description in PDF: ************
snco.
us/Home/DownloadJobDocument?job DocumentId=1039
$33k-40k yearly est. 60d+ ago
Mobile Service Coordinator
Griffin Automotive Group 4.4
Fort Atkinson, WI jobs
Griffin Ford in Fort Atkinson is looking for a responsible, organized and people friendly individual to join our team as our Remote Experience Pick Up and Delivery Coordinator.
The Remote Experience Pick Up and Delivery Coordinator is the hub of communication for guests when service or repairs are done away from the dealership, whether it be at their work, home, or elsewhere. They are the liaison between guest, service advisor and technician, serving as the primary point of contact. The Remote Experience Coordinator must listen and thoroughly understand customer concerns, arrange pick up and/or delivery of the guest's vehicle, and arrange appropriate repairs. They ensure the guest knows what repairs are needed and what repairs & maintenance are recommended. Remote Experience Coordinators also take on the role of Pick Up and Delivery drivers, transporting vehicles and guests to and from the dealership. The ideal candidate has a high school diploma or equivalent, at least one year of dealer-level or large facility experience, an unrestricted driver's license & clean driving record, and a strong customer service performance record. The Remote Experience Coordinator must be able to work productively in a fast-paced team environment and must possess a positive attitude, able to maintain constant composure, have a professional appearance, great communication skills, and the ability to deliver world class guest service. This is a FULL TIME position Monday through Friday 7:30am to 5:00pm
Duties
Shuttle guests to and from work, home, etc
Safely operate a delivery vehicle to transport guests to designated locations
Help maintain a secure, organized, clean and safe vehicle
Maintain accurate records of deliveries, mileage and fuel consumption of vehicles
Park and retrieve vehicles on site as needed
Deliver and retrieve vehicles to/from our property as needed
Maintain compliance with all applicable traffic laws
Use software programs and applications necessary to complete all processes within Ford Motor Company and Griffin Ford of Fort Atkinson compliance
Behaviors
Dedicated: Devoted to a task or purpose with loyalty and integrity
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Skills
Ability to drive for extended periods
Commitment to safety
Strong communication and interpersonal skills
Excellent navigational skills
Ability to multitask and be forward thinking
Requirements
VALID Driver's License with CLEAN RECORD
Ability to drive both automatic and manual transmission vehicles
Pass a drug screen
Pass a background check
Technologically inclined to computer, cell phone and tablet based apps (preferred)
Over the age of 18
Job Type: Full-time
Pay: $20.00 per hour
Shift availability: Day Shift (Required)
Ability to Commute: Fort Atkinson, WI 53538 (Required)
Ability to Relocate: Fort Atkinson, WI 53538: Relocate before starting work (Required)
Work Location: In person
$20 hourly Auto-Apply 49d ago
Service Coordinator
Allied Signs 3.9
Vineyard, UT jobs
Job DescriptionAbout Us
Allied Electric Sign & Awning Co. exists to Bring Brands to Life. With over 30 years of experience in sign and awning design, fabrication, installation, and service, we are recognized as one of the safest and most reputable employers in the industry. We are growing and looking for high-quality, motivated individuals to join our team.
Role Summary
The Service Coordinator is responsible for overseeing the daily operations and workflow of the Service Department. This role manages service intake, scheduling, technician coordination, subcontractor assignment, invoicing, collections, client portal compliance, purchasing, and internal reporting. The Service Coordinator serves as the central communication hub for customers, technicians, subcontractors, accounting, and leadership to ensure efficient, accurate, and timely service delivery.
Key Responsibilities
Service Intake & Customer Communication
Receive and respond to all incoming service requests via phone and email.
Assess service needs, determine urgency levels, and initiate appropriate workflow responses.
Provide clients with scheduling details, project updates, delays, and completion confirmations.
Maintain clear, consistent, and professional communication throughout the full service lifecycle.
Scheduling & Technician Coordination
Build and manage daily and weekly service schedules for all service technicians.
Adjust schedules proactively based on technician availability, time-off approvals, or changes in job scope.
Coordinate job details, including scope of work, site access instructions, safety requirements, and client expectations.
Ensure technicians have the required sign-off sheets and adhere to client-specific IVR check-in/check-out processes.
Monitor technician updates regarding late arrivals, early departures, or schedule conflicts and update schedules accordingly.
Invoicing, Billing, & Collections
Prepare and submit all service department invoices accurately and on time.
Validate invoice details against Corrigo documentation, confirming accurate labor, materials, notes, and photos.
Perform collections follow-up for past-due service invoices and maintain communication with clients regarding outstanding balances.
Collaborate with accounting to resolve billing discrepancies or client inquiries.
Client Portals & Compliance
Update and manage required client portals, including:
Vixxo
ServiceChannel
Umbrava
Upload all required documentation, such as:
Job notes
Photos
Check-in/check-out timestamps
Quotes and invoices
Ensure submissions meet each portal's compliance standards and deadlines to prevent delays in payment.
Pricing, Estimating, & Purchasing
Price and quote service jobs using the standard Service Supplies Price Sheet for everyday materials such as LEDs, lamps, and ballasts.
Assist with estimating larger or more complex service projects as needed.
Create and issue purchase orders (POs) for service materials and subcontractor work.
Verify materials are ordered, received, and available prior to scheduled service jobs.
Subcontractor Coordination
Source subcontractors when internal technicians are unavailable or when job scope requires specialized support.
Communicate job details, scheduling information, and client requirements to subcontractors.
Issue and manage subcontractor POs and track associated costs.
Collect all required documentation upon job completion, including notes, photos, and sign-offs.
Reporting & Internal Communication
Prepare and distribute a monthly service memo to technicians, including operational updates, performance reminders, policy updates, and upcoming expectations.
Prepare and send a weekly service report to leadership summarizing:
Service call volume
Completion metrics
Open and pending work
Perform regular Corrigo system syncs to maintain accurate service and billing data.
Qualifications
3+ years of experience in management, administrative operations, facilities coordination, or leadership roles.
Strong planning and organizational skills with the ability to manage multiple priorities simultaneously.
Proficiency in Google Workspace and QuickBooks; comfort with spreadsheets, and basic digital communication tools.
Corrigo, Vixxo, ServiceChannel, or Umbrava experience is a plus.
Professional, friendly communication style and strong customer service mindset.
Key Competencies
Strong communication and customer service skills
High accuracy and attention to detail
Ability to manage changing priorities and adjust schedules quickly
Strong organizational and time-management abilities
Ability to work cross-functionally with technicians, accounting, leadership, and external partners
Proficiency in digital platforms and client portals.
Success Metrics
Accurately submit invoices and client details to Corrigo.
Ensure all documentation is compliant in the client portal.
Provide timely and proactive communication with the service team to ensure timely completion of assigned tasks.
Consistently following up with collections to maintain reliable cash flow for the service department.
Work Environment & Schedule
Full-time, on-site position, 7:00 am - 4:00 pm
Must be available for calls and emails after hours for service questions.
Benefits
Allied Electric Sign & Awning Co. offers a comprehensive benefits package, including:
8 Paid Holidays
40 Hours of PTO (with additional PTO available based on tenure and policy)
Company-Paid Life Insurance
401(k) with 25% Company Match
Health Insurance via PeopleKeep ICHRA (flexible reimbursement for employee-selected plans)
Background Check Requirement
Because we prioritize safety, compliance, and trust, all final candidates must complete a background check as part of the hiring process. Employment is contingent upon the results of this screening. Allied Electric Sign & Awning follows Fair Chance hiring practices. This means we consider all qualified applicants, including individuals with prior convictions, and evaluate background check results on a case-by-case basis in accordance with applicable laws. A past conviction does not automatically disqualify a candidate from employment.
EEO Statement
We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.
$26k-34k yearly est. 3d ago
Brand Advocate, Builder Relations - Base44
Wix 4.3
Oregon jobs
Base44 is looking for a Brand Advocate to be the face of our platform for builders worldwide. In this role, you'll create content that educates and inspires - from tutorials and guides to social videos and live demos - helping anyone learn to build with Base44. You'll grow our presence across social channels, engage with our community, and show the world what's possible when anyone can build software at the speed of thought.
We're searching for someone who thrives at the intersection of technology and community, able to explain complex ideas simply, build trust across platforms, and personify Base44's brand with clarity, precision, and flair. Basically, you put the vibe in vibe coding.
This role is essential to unlocking our next phase of adoption, helping us scale from early momentum to a thriving global builder community. On a day-to-day basis, you will:
Be the face of Base44 for builders worldwide: represent our platform in online communities, on social channels, and at events, building authentic relationships and sparking conversations
Create content that educates and inspires: tutorials, guides, demos, blogs, videos, and livestreams that make building with Base44 approachable and exciting
Grow our presence across platforms: engage builders on X, LinkedIn, Discord, Reddit, and beyond, bringing Base44 into the conversations that matter
Keep our community informed: showcase new features, integrations, and community projects in clear, technically accurate, and engaging ways
Surface insights: bring feedback, and emerging needs from builders back to our product, social, and support teams to help shape Base44's roadmap
Qualifications
2+ years of experience as a developer advocate, solutions architect, engineer, or in a technical community-facing role
Proven ability to create credible technical content (blogs, demos, docs, tutorials) that developers and tech-savvy audiences read and use
Strong presence in online communities (X, LinkedIn, Discord, Reddit, etc.) with the ability to add value in conversation rather than just promote a product
Excellent communication skills-able to explain complex technical concepts simply and clearly to different audiences
Comfortable representing a brand publicly, from X posts to reddit threads and more
Entrepreneurial spirit, hands-on mindset, and willingness to experiment and adapt quickly in a fast-moving environment
Curiosity about AI-driven development, no-code platforms, and the future of how people build software-a must
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language-no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
***
Expected base compensation salary range $ 205,000 - $230,000. In addition to base pay you will receive company RSUs as part of the compensation package.
Final package may vary and will be determined by various factors including location the role is expected to be performed, shift, candidate profile and ideal qualifications.
For U.S. employees, this role is currently eligible for a benefit package that includes competitive medical, dental and vision insurance, a retirement savings plan, wellness benefits, travel expenses and subsidized lunch no matter where you live.
Other benefits vary
from country to
country. You'll
get a detailed offer at the final stages of the hiring process, though salary expectations may be discussed earlier in the process.
$32k-41k yearly est. 40d ago
Car Care Specialist
Car Spa Inc. 3.6
Virginia Beach, VA jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist , you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Ensure vehicles are handled with care and returned to customers clean and damage-free
Support team members across car wash operations as needed
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Perform opening, closing, and general facility duties as assigned
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$24k-41k yearly est. Auto-Apply 6d ago
Service Coordinator
Onpoint Group 4.2
Norwalk, CA jobs
The Company Miner Ltd, an OnPoint Company is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management.
Benefits
At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
* Competitive pay, including potential quarterly bonus incentives
* Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage
* PTO and Paid Holidays
* Training and mentoring - Learn from our experts in the industry
* Advancement opportunities
Please view our benefits page to learn more about the Benefits to all Miner employees.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Job Summary
The Service Coordinator is responsible for assisting and effectively communicating to our company's Field Service Technicians as well as our customers. They will assign orders and service calls ensuring that our customers receive prompt customer service on their warehouse equipment.
Key Job Responsibilities
* Review and process service requests, geographically dispatching an appropriate technician with proper skill set, paperwork, parts, and information.
* Strong organizational skills enabling effective communication with customers and technicians to ensure service calls are complete and when required, following up with technicians and other departments to finalize repairs, ensuring total customer satisfaction.
* Scheduling Planned Maintenance with customers.
* Documenting all pertinent information within service/invoicing software for each applicable job, as well as completing various forms, billing, reports, logs, records, etc.
* Prepare and maintain accurate records and data associated with the responsibilities of the department.
* Entering orders into company systems, sourcing materials, creating purchase orders, and tracking and receiving inventory.
* Assisting in accounts payable and receivable duties.
* Scheduling sales appointments for our sales team and working with our Service and Office manager.
* Work with the Service Manager to keep the service department informed of unusual circumstances or the need for additional assistance in order to facilitate and finalize repairs.
* Ensure quoted repairs are communicated thoroughly before the service technician is dispatched. For example: Informing of scope of work; Time allotted; Equipment required; etc.
* Proactively monitoring the service technicians' Work-in-Progress (WIP) to ensure timely completion of jobs and accurate customer invoicing.
* Maintaining vehicle maintenance documentation.
* Perform other duties as assigned by department manager.
Requirements
* Minimum 2 years' experience in a service coordination or service management role.
* Mechanical or technical background is a plus.
* Excellent communication skills, both written and oral. Able to communicate effectively with management and customers - both internal and external.
* Professionalism in an office environment as well as on the phone.
* Ability to thrive in a fast paced, technology driven, service environment.
* Proven organizational and planning skills.
* Ability to prioritize and handle multiple projects.
* Basic knowledge of accounting processes.
* General computer skills with experience in Microsoft Office Products such as: Outlook; Excel; and Word. Also, experience with office operations and equipment including: computers/laptops and keyboards; fax machines; photocopiers; and telephone systems / cellular telephones.
* Needs to be a team player and work well with others.
* Needs to be a self-starter and work with little or no supervision.
* Able to work overtime when assigned and/or required.
* GED or High School degree required.
* The selected candidate will be required to pass a criminal history background check.
* This job description is subject to change at any time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. The noise level in the work environment is low to moderate.
Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
Disclaimer
This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group's Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.
Salary Range
The pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.
Salary Description
$26.00 - $32.00 per hour
$26-32 hourly 40d ago
Outside Service Coordinator (Manheim)
Cox Holdings, Inc. 4.4
Hattiesburg, MS jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account Operations Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Position Type: Outdoor Role
Job Responsibilities:
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
Proficiency with computer software including Microsoft Office applications and other internal business platforms.
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
Perform any other duties assigned.
Minimum Qualifications:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
OR 5 years' experience in a related field
Safe drivers needed; valid driver's license required
Preferred Qualifications:
Self-starter with ability to work with minimal supervision preferred.
Ability to handle multiple tasks simultaneously.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Excellent verbal and written skills preferred.
Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 7d ago
Car Care Specialist
Car Spa, Inc. 3.6
Plano, TX jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist, you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$26k-37k yearly est. Auto-Apply 60d+ ago
Car Care Specialist
Car Spa, Inc. 3.6
Houston, TX jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist , you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$26k-40k yearly est. Auto-Apply 20d ago
Car Care Specialist
Car Spa, Inc. 3.6
Houston, TX jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist, you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$26k-40k yearly est. Auto-Apply 54d ago
Car Care Specialist
Car Spa, Inc. 3.6
Jacksonville, FL jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist, you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$23k-35k yearly est. Auto-Apply 60d+ ago
Service Coordinator
SPM 4.4
Deerfield Beach, FL jobs
SPM, LLC - B'nai B'rith III, Deerfield Beach, FL Empower lives. Connect with purpose. Create a community that CARES. Ready to Be a Difference-Maker? Are you passionate about helping others live independently and connecting people to life-changing resources? Do you thrive on making a meaningful impact every single day?
At SPM, LLC, we're not just managing properties, we're building community. With over 45 years of excellence and more than 200 thriving communities nationwide, we know that strong communities start with strong people, like YOU.
If you're ready to use your heart, your skills, and your voice to uplift residents and empower independence, the Service Coordinator role at B'nai B'rith III is your next big opportunity!
What You'll Do:
* Empower residents to live independently by connecting them with essential services and support programs.
* Build and maintain a robust network of local agencies, providers, and wellness resources.
* Educate and guide residents and families through Federal, State, and local programs tailored to senior adults.
* Organize and promote fun, engaging wellness activities that build connection and health.
* Be the go-to liaison between residents and service providers, ensuring timely and quality support.
* Collaborate with the management team to identify residents in need and provide proactive assistance.
* Monitor service delivery to ensure residents receive high-quality, timely care.
* Advocate and negotiate on behalf of residents for cost-effective and adequate services.
* Create and maintain an up-to-date directory of community resources for residents and staff.
What You'll Bring:
* Bachelor's degree in Social Work, Gerontology, Psychology, or related field (Required)
* A heart for helping others and a passion for community connection
* Knowledge of local services, state and federal programs, and senior resources
* Excellent communication and relationship-building skills
* Problem-solving mindset and a team-oriented attitude
* Organized, resourceful, and ready to take initiative
What You'll Get:
* Full benefits package: Medical, Dental & Vision Insurance
* Voluntary Life & Disability Insurance to protect what matters most
* Paid holidays, personal, vacation, and sick time - because YOU matter too
* 401(k) with Employer Match - invest in your future with confidence
* Immediate Pay Access - transfer your earned wages when YOU need them
* Employee Assistance and Health & Wellness Programs - we're here for you
Why You'll Love Working with Us:
* Work in a warm, supportive environment where your impact is deeply valued
* Grow your career with real training and advancement opportunities
* Be part of a company where PEOPLE and COMMUNITY always come first
* Make every day meaningful - for yourself and for the residents who rely on you
SPM, LLC is an Equal Opportunity Employer and maintains a drug-free workplace.
$35k-48k yearly est. 4d ago
Car Care Specialist
Car Spa Inc. 3.6
Dallas, TX jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist , you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$26k-38k yearly est. Auto-Apply 5d ago
High School Service Department Work Study Findlay - Millstream
Reineke Family Dealerships 3.8
Findlay, OH jobs
The service department is one of the busiest departments in the dealership. More customers are seen daily than any other department in the organization. During this 10-week work-study program, you will gain a high-level understanding of how to engage a customer, how to repair an engine and more.
Work Study Timeline:
Week 1 - General Dealership Training - How all departments within a dealership work together for the customer
Week 2 - Wash Rack - Wash/detail vehicles for delivery, move vehicles (within the lot)
Week 3 & 4 - Service Business Development Representative (BDR) - Shadow and work with the Service BDR to understand how to set customer service appointments. Service Advisor - Shadow and work with a seasoned service advisor to understand the customer facing side of the service department.
Week 5 & 6 - Maintenance - Shadow and work with a Technician to understand how to fill out a multi-point inspection by inspecting brakes, batteries, tires, etc. and complete an oil change
Week 7 & 8 - Repair - Shadow and work with a Master Certified Technician with hands-on learning as applicable.
Week 9 & 10 - One-on-One meeting with Management to discuss area of greatest interest. The remainder of the program, the student will be focused here.
$20k-31k yearly est. 9d ago
Service Coordinator
SPM 4.4
Homestead, FL jobs
SPM, LLC - Deedco Gardens, Homestead, FL Empower lives. Connect with purpose. Create a community that CARES. Ready to Be a Difference-Maker? Are you passionate about helping others live independently and connecting people to life-changing resources? Do you thrive on making a meaningful impact every single day?
At SPM, LLC, we're not just managing properties, we're building community. With over 45 years of excellence and more than 200 thriving communities nationwide, we know that strong communities start with strong people, like YOU.
If you're ready to use your heart, your skills, and your voice to uplift residents and empower independence, the Service Coordinator role at Deedco Gardens is your next big opportunity!
What You'll Do:
* Empower residents to live independently by connecting them with essential services and support programs.
* Build and maintain a robust network of local agencies, providers, and wellness resources.
* Educate and guide residents and families through Federal, State, and local programs tailored to senior adults.
* Organize and promote fun, engaging wellness activities that build connection and health.
* Be the go-to liaison between residents and service providers, ensuring timely and quality support.
* Collaborate with the management team to identify residents in need and provide proactive assistance.
* Monitor service delivery to ensure residents receive high-quality, timely care.
* Advocate and negotiate on behalf of residents for cost-effective and adequate services.
* Create and maintain an up-to-date directory of community resources for residents and staff.
What You'll Bring:
* Bachelor's degree in Social Work, Gerontology, Psychology, or related field (Required)
* A heart for helping others and a passion for community connection
* Knowledge of local services, state and federal programs, and senior resources
* Excellent communication and relationship-building skills
* Problem-solving mindset and a team-oriented attitude
* Organized, resourceful, and ready to take initiative
What You'll Get:
* Full benefits package: Medical, Dental & Vision Insurance
* Voluntary Life & Disability Insurance to protect what matters most
* Paid holidays, personal, vacation, and sick time - because YOU matter too
* 401(k) with Employer Match - invest in your future with confidence
* Immediate Pay Access - transfer your earned wages when YOU need them
* Employee Assistance and Health & Wellness Programs - we're here for you
Why You'll Love Working with Us:
* Work in a warm, supportive environment where your impact is deeply valued
* Grow your career with real training and advancement opportunities
* Be part of a company where PEOPLE and COMMUNITY always come first
* Make every day meaningful - for yourself and for the residents who rely on you
SPM, LLC is an Equal Opportunity Employer and maintains a drug-free workplace.
$35k-48k yearly est. 51d ago
Car Care Specialist
Car Spa, Inc. 3.6
Marietta, GA jobs
Join Our Team at Car Spa, Inc.!
Are you looking for a great entry-level opportunity where you can stay active, work outdoors, and be part of a supportive team? At Car Spa, Inc., we're dedicated to delivering top-quality service and maintaining a positive, fast-paced work environment. Whether you're starting your first job or gaining experience, we'd love to have you on board.
Position Overview
This is an entry-level position. As a Car Care Specialist , you'll play a key role in delivering a great customer experience by ensuring every vehicle leaves looking its best. This is a hands-on position that requires physical activity, attention to detail, and a commitment to cleanliness and customer satisfaction.
Key Responsibilities
Perform vacuuming, drying, window cleaning etc.
Perform quality control checks on every vehicle.
Interact with customers as needed to answer questions.
Maintain appearance and functionality of facility by picking up trash, sweeping, cleaning windows, cleaning vacuum lines etc.
Wash and fold towels.
Maintain supply of towels and cleaning chemicals needed to perform job.
Performing job functions safely, in accordance with safety guidelines.
Other duties as assigned.
What We're Looking For
No prior experience required - training will be provided
Applicants must be at least 16 years old
Reliable, coachable, and eager to learn
Comfortable working outdoors and on your feet
Work Environment
Outdoor, active role in all weather conditions
Frequent physical activity is required: bending, reaching, stooping, stretching, and stepping in and out of vehicles.
Safety is a prime concern; you must be alert, move safely around moving cars, and be able to step up into and down out of vehicles.
Perks and Incentives
Employee Discounts start right away!
Employee Referrals -Earn up to $200 per referral! Terms & Conditions Apply
Benefits (After 1 Year & Meeting Requirements)
Health, Dental & Vision Insurance
Flexible & Dependent Care Spending Accounts
Paid Time Off
No experience? No problem-apply today!
Car Spa, Inc. is an Equal Opportunity Employer.
$21k-31k yearly est. Auto-Apply 13d ago
PT SOCIAL WORKER - MSW
Shawnee County, Ks 3.6
Topeka, KS jobs
Under general supervision, this position provides case management services to pregnant and postpartum women, infants, toddlers, and their families in homes and community settings This includes counseling, client/patient education, and referral for health care and social services.
Performs other duties as required.
This position is supervised by the Maternal Child Health Outreach Health Services Team Leader.
This position is a Union, Non-exempt permanent Part-Time Position with Retirement.
It is a permanent position requiring between 988 hours and 1,559.
99 hours of work per year on a regular basis.
A part-Time Position with Retirement is eligible for all benefits, except for medical and life insurance.
(See Position Description below for Minimum Qualifications) Full Description in PDF: ************
snco.
us/Home/DownloadJobDocument?job DocumentId=1111
$51k-62k yearly est. 60d+ ago
Day Services Counselor (Autism)
Special Citizens Futures Unlimited 4.0
New York, NY jobs
Salary: $18.15 per hour plus full benefits!
Schedule: Monday to Friday 7:30am-4:00pm
As a Day Services Counselor, you will be assisting individuals with Autism to acquire, retain or improve their socialization, communication, and travel skills through recreational activities and community outings.
Once those residing in our communities have aged out of school-based programs, our Day Services continue to reinforce the everyday skills necessary to successfully function in the world around us. We focus strongly on ensuring all program participants spend time in their local communities learning life skills, functional academics, and experiencing volunteerism along with a variety of sports and recreational activities.
This is a great position to grow in -- we provide free portable training and certifications!
Requirements:
Valid Driver's License and High School Diploma/GED.
Must be able to attend orientation before starting official shift. This paid training is located at our main office in the Bronx.
Must be able to submit a PPD test by the time of hire.
Comfortable driving a 15-passenger van - you will be road tested prior to starting.
Must attend additional trainings within 6 months of hired (CPR, SCIP, AMAP).
Comfortable with daily use of technology (computer, email, phone, typing etc).
Effective verbal and written communication.
Benefits:
17 days of PTO in your first year
4 Personal Days
10 Agency Paid Holidays
Low Cost Medical Insurance, Dental, Vision Coverage, & Life Insurance
403 B Retirement Plans (3% match)
Professional Development
Employee Discount Programs
Special Citizens Futures Unlimited, Inc. provides equal employment opportunities (EEO).
JOB CODE: DHC12032025
$18.2 hourly 4d ago
Outside Service Coordinator (Manheim)
Cox Enterprises 4.4
Hattiesburg, MS jobs
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Position Type: Outdoor Role
Job Responsibilities:
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications and other internal business platforms.
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
* Perform any other duties assigned.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
* OR 5 years' experience in a related field
* Safe drivers needed; valid driver's license required
Preferred Qualifications:
* Self-starter with ability to work with minimal supervision preferred.
* Ability to handle multiple tasks simultaneously.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Excellent verbal and written skills preferred.
* Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.