We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $22-$24 hourly
Starting Pay: $22/hr
At 3 Months: $22.50/hr
At 6 Months: $23/hr
In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an āowner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather
(some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)
.
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card.
This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.ā
$22-24 hourly Auto-Apply 7d ago
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Product Manager, Conversational AI
Carvana 4.1
Carvana job in Los Angeles, CA
āWe believe CVNA is in the early stages of becoming the next U.S. retail category killer.ā
- Stephens Investment Bank, Analyst Report, Sept. 2024
Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500 following only Amazon and Google. Today, we remain founder-lead and as ambitious as ever. In 2024, we have not only emerged as the fastest growing automotive retailer, but also the most profitable thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more.
If you want to grow not just as an Engineer but as a leader and business-builder, Carvana is the place for you. Our technology teams build:
End-to-end ecommerce for both selling and buying cars, including everything you see on Carvana.com and in our mobile apps.
AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform to ensure the most efficient and highest quality customer experience.
360° vehicle photography and interactive merchandising using cutting edge computer vision and AI techniques.
The most sophisticated and self-service automotive lending platform in the world.
Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet of automotive haulers, efficiently managing distribution of our massive inventory to 85% of US driveways.
Enterprise grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow and automation to guide the work for everything mechanical, electrical, and cosmetic needed to bring each car to our high standards.
Early adoption and customization of AI tools for optimizing our Developer efficiency and experience.
And much, much moreā¦
THIS IS A 100% ON-SITE POSITION FROM OUR HQ IN PLAYA VISTA OR TEMPE (Monday through Friday)
About the team and position
The Communication Platform team owns the systems that connect Carvana to its customers, delivering the right message, at the right time, in the right channel. At the center of that ecosystem is Sebastian, our AI-powered conversational agent that helps millions of customers research, buy, sell, and manage their vehicles. Built on top of leading-edge LLMs, Sebastian is evolving into an embedded digital concierge, one that answers questions, compares vehicles, resolves issues, and makes ownership effortless.
We're looking for a Product Manager to own the delivery and continuous improvement of Sebastian, ensuring it becomes the most engaging and trusted self-serve experience in automotive retail. Your mission: help customers accomplish everything they need - research, purchase, sell, and ownership support - through Sebastian.
We're looking for incredibly intelligent, entrepreneurial, hard-working go-getters who are excited about working in a product-driven technology company to help us drive the best customer experience. You're likely a great fit if you have a quantitative background, expertise in designing experiments, and strong product instincts. Ideally, you are fanatical about delighting users, moving huge numbers, and seeing your product vision come to life. You love addressing high-level business problems quickly and autonomously while building deep relationships with stakeholders.
What you'll be doing
You will work closely with engineering, design, and analytics teams to scope and prioritize projects, write clear requirements, analyze data, and continually improve the customer experience with Sebastian, our conversational AI agent. Your focus will be on delivering high-quality, engaging self-serve experiences that help customers research vehicles, complete their purchase, and get support throughout ownership. Most importantly, you will make measurable business impact. As the leader of your area, you are ultimately responsible for the success of your products and the long-term trajectory of key organizational outcomes such as sales, customer satisfaction, and cost per unit sold.
Additionally:
Drive the product roadmap and manage the end-to-end lifecycle for initiatives that enhance Sebastian's ability to help customers research, buy, sell, and own their vehicles.
Partner with product and business teams across Carvana to embed Sebastian into their customer experiences and deliver unified, conversational journeys.
Collaborate with partners to identify opportunities for improvement, prioritize based on impact, and ensure projects align with the broader communication platform strategy.
Be actively involved in interpreting analytics, running experiments, and translating insights into continuous product improvements.
Communicate and collaborate effectively with Carvana's Engineering, Data Science, Design/UX, Analytics, and Customer Care teams.
Work full-time in our Los Angeles or Tempe office.
What you should have
A bachelor's degree in STEM, Economics/Finance, or Design/UX or equivalent experience.
2+ years of work experience, ideally in product, product analytics, or a related discipline.
Proven ability to drive measurable business and customer outcomes. Focus on outcomes and user experience first and foremost.
Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and data tools such as SQL, Tableau, Sigma.
Familiarity with LLM product mechanics - prompting, grounding, evaluation, and safety.
Excellent communication, organizational, and project management skills to maintain strong attention to detail while leading large cross-functional efforts.
Ability to learn and absorb technical concepts and effectively communicate them to a non-technical audience.
Deep product experience at one or more highly successful (and ideally hypergrowth) companies
Opinions - you should be familiar with a lot of products in consumer web/mobile and have some degree of taste around what you do and don't like.
Experience with experiment design and interpretation.
Curiosity, product taste, and an instinct for delightful UX.
Willingness to roll up your sleeves and get it done, no matter what it is, for the sake of the team and our customers.
Sense of humor, self-motivated and able to thrive in a fast-paced environment with ambitious goals.
It would be great if you also have
Strong UX instincts with the ability to understand and anticipate user needs and pain points
Agile methodology experience
Product strategy/road-mapping experience
Experience embedding conversational AI in consumer products.
Knowledge of RAG, tool-calling, or agent frameworks.
What we'll offer in return
Full-Time Salary Position with a competitive salary.
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak and understand English.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who want to excel in a warehouse environment. **Why is Penske Logistics for you?**
We take pride in offering a competitive wage and great benefits including:
**1st Shift:** Tuesday- Saturday 5:00 AM - 1:30 PM (or until all work is complete)
**Pay:** $19.75/hr
**Additional Benefits:**
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401K
- Associate Referral Program
- $125 Boot allowance after 90-days of employment
Our associates also enjoy numerous associate discounts and opportunities to grow with the organization!
**This is a climate-controlled facility.**
**Freezer: 0 - 10° F; Cooler: 42° - 48° F; Warehouse 70° to 80°**
**Job Responsibilities:**
- Accurately match numbers & letters
- Accurately stage and sort products for loading
- Move materials within the warehouse
- Package or kit finished product for shipping (shrink wrapping, boxing, labeling)
- Electronically scan products using a warehouse management system
- Attach identifying tags to containers, or mark them with identifying information
- Record numbers of units handled and moved, using daily production sheets or work tickets
- Pack containers and re-pack damaged containers
- Sorts and stores perishable goods in refrigerated rooms
- Weighs or counts items for distribution within plant to ensure conformance to company standards
- Operate forklifts, pallet jacks and a variety of warehouse mechanical equipment (where applicable)
- Operate forklifts or pallet jacks to transport stored items from warehouse to plant or to pick up items from several
locations for shipment (where applicable)
- Other projects and tasks as assigned by supervisor
Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit *****************************
**Qualifications:**
- No prior warehouse experience required but preferred.
- High school diploma or equivalent preferred
- Proficient reading skills and ability to follow directions required
- Ability to work independently, customer service, dealing with others, multi-tasking skills, organizational skills, flexible, excellent with numbers and time management skills required
- Flexible to work overtime preferred
- Ability to work in non-climate-controlled conditions required
- Regular, predictable, full attendance is an essential function of the job
- Ability to work independently, customer service, multi-tasking skills, organizational skills, flexible, and time management skills required
- Willingness to work the required schedule, work at the specific location required
- Complete a Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
This position is designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to remember and understand certain instructions, guidelines, or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
-While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
**Benefits:**
Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit
*****************************
**Salary: $19.75/hr**
**About Penske Logistics**
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Warehouse
Job Family: Warehouse
Address: 915 East 230th Street
Primary Location: US-CA-Carson
Employer: Penske Logistics LLC
Req ID: 2512556
$19.8 hourly 60d+ ago
Logistics Planner
Penske 4.2
Vernon, CA job
Bilingual (English and Spanish) preferred This role supports development of the logistics design plan for customer inbound supply chain network. The Logistics Planner creates instruction for internal groups and the customer's providers to implement the logistics plan. Identifies opportunities for efficiency improvements and cost savings, undertakes the necessary analysis, and effectively proposes change to the customer.
Shift:
Monday thru Friday 8:00am - 5:00pm. Shift flexibility to meet customer demand
Benefits: Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit *****************************
Pay Range: $54,900 - $72,700
Job Responsibilities:
* Develops all day-to-day route design deliverables for the customer to conform with internal policies and prevailing regulations
* Supports the coordination of the logistics systems implementation with the customer, customer's suppliers, transportation suppliers and Penske team members
* Develops and maintains cross-dock logistics tools and services
* Provides data/information for management reporting on departmental performance
* Utilizes customer's electronic data order interchange
* Provides input into management reporting in support of data-driven decisions
* Other projects as assigned by the supervisor
Qualifications:
* Bilingual (English and Spanish) preferred
* High School diploma or GED equivalent required
* Two year degree / certificate in Supply Chain Management preferred
* Previous experience in transportation / third party logistics discipline required
* Exercise great attention to detail
* Intermediate skills in Microsoft Office, Outlook and Inter / Intranet use
* Strong problem solving and organization skills required
* Ability to work cooperatively and effectively with others in a team environment
* Regular, predictable, full attendance is an essential function of the job
* Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
* The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
* While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Operations
Address: 4401 S Downey Rd
Primary Location: US-CA-Vernon
Employer: Penske Logistics LLC
Req ID: 2513451
$54.9k-72.7k yearly 32d ago
Longo Toyota Parts Runner
Penske 4.2
El Monte, CA job
The Parts Runner is responsible for pulling and delivering parts for the Parts Department. Working closely with the parts countermen to secure, delivery, and maintain parts inventory. This is not a solo position and relies on a team environment to succeed. If you are new to the workforce this position will help you learn on the job while securing a career at the world's largest Toyota dealer. This entry level position will help you gain the skills necessary to truly learn how a parts department operates and succeeds.
Our ideal candidate has great attention to detail, a team player, has excellent communication skills, and approaches every task with a positive attitude. If you have those qualities, we can teach you the rest!
The Parts Runner Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $18.00.
* This position is 100% on site at Longo Toyota in El Monte, CA.
Perks of working with us:
* Weekly Pay - get paid every Friday.
* 401k with a generous Company match
* Vacation (accruals earned on Full Time or Part Time status)
* Vision, dental, and medical care benefits available to any team full time team member
* Team member Referral Bonus Program
* Tuition reimbursement
* Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many moreā¦.
* Development and growth opportunities
* Free Employee Parking
* On-site gym, free of charge to team members
Responsibilities
* Pulls and delivers parts to the technicians.
* Picks-up cores and warranty parts from technicians' stalls.
* Helps with stocking and posting orders when they arrive.
* Picks up and delivers parts and equipment to other dealers' or/and guest when needed.
* Ensures the golf cart is kept clean.
* Helps shipping and receiving when necessary.
* Operates the forklift when necessary.
* Performs other specific administrative functions as directed by management.
* Helps maintain the professional appearance of the parts department.
* Maintains professional appearance at all times.
* Maintains high ethical standards in all actions
Qualifications
* A high school diploma or equivalent.
* Must have a valid CA Driver's License and have and maintain an acceptable, safe driving record.
* A minimum of one 6 months shipping and receiving experience, preferably in a parts department.
* Knowledge of automotive parts; basic mathematical principles (adding, subtracting, multiplying, dividing, and percentages) and application.
* Ability to pay attention to detail; follow-up with internal and external guests; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; read and comprehends instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, Internet and in person; and use standard office equipment.
* Must be able to work Monday-Saturday
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
* Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
* Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
* Adjusting, moving, and lifting objects up to 50 pounds.
* Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
* Remaining in a stationary position, often standing, or sitting for prolonged periods.
* Operating motor vehicles and/or heavy equipment.
* Ascending or descending ladders, stairs, scaffolding, ramps, and poles.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group
BECAUSE WE ARE AWESOME!
Benefits of working with us:
* Full suite of medical benefits, which includes health, dental and vision insurance.
* 401K with a generous Company match
* Team member discounts for cars, service, parts, and retail goods
* Tuition reimbursement
* Ongoing training and industry education through our in-house "Penske College" to help advance this position from a job to a career.
* Employee Referral Bonus Program because your friends will want to work where you do.
* Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.
ABOUT US
Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world's largest dealership.
We're looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.
Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn't fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.
If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.
AND A LITTLE MORE ABOUT US
Check us out on YouTube
***********************************************
*******************************************
Look us up on Glassdoor
Want to know what it's like to work here?
Check us out on Glassdoor.com!
*************************************************************************************
$18 hourly 13d ago
Team Lead, Market Operations - Montebello, CA
Carvana 4.1
Carvana job in Montebello, CA
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management⦠also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position: Salary Range: $72,000 - $78,000
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$72k-78k yearly 10d ago
Longo Lexus Master Technician
Penske 4.2
El Monte, CA job
We are looking for a Longo Lexus Master Technician that can thrive in a demanding and fast paced environment as we are the #1 Lexus Dealership in the Western US. The Service Technician is responsible for diagnosing and performing vehicle repairs and maintenance work as assigned; and in accordance with factory and dealership specifications and standards. The Service Technician is also responsible for communicating with the management team and service consultants at all points of service repair and with regard to recommended services.
The Master Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation between $32.00, depending on experience. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
* This position is 100% on site at Longo Lexus in El Monte, CA.
Perks of working with us:
* 401k with a generous Company match
* Vacation (accruals earned on Full Time or Part Time status)
* Vision, dental, and medical care benefits available to any team full time team member
* Team member Referral Bonus Program
* Tuition reimbursement
* Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many moreā¦.
* Development and growth opportunities
* Free Employee Parking
* On-site gym, free of charge to team members
Responsibilities
* Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
* Completes a variety of vehicle repairs from (but not limited to) oil changes to rebuilding a vehicle engine.
* Diagnoses cause of malfunction and perform repairs as needed.
* Repairs vehicles per estimate and according to manufacturer standards
* Road tests vehicles to quality check work performed as required.
* Examines vehicles to determine if additional safety or service work is required.
* Maintains communication with Service Advisors if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
* Completes all work according to the applicable safety requirements and published procedures.
* Documents all work performed and findings on repair orders and inspection sheets.
* Achieves the production objectives set by management.
* Provides the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
* Maintains communication with Parts Department on status or parts.
* Maintains tools and equipment in a proper state of repair.
* Maintains assigned workspace in an organized and clean manner.
* Maintains a high level of grooming, hygiene, and uniform appearance.
* Performs other specific administrative functions as directed by service management.
* Maintains high ethical standards in all actions.
* Reports for work at assigned time in order to provide the level of service the Company's guest expect and deserve.
Qualifications
* Associate degree or equivalent from Automotive Technology
* At least three (3) years of automotive experience (or equivalent)
* A minimum of 4 ASEs
* Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
* Fully proficient in mathematical principles and application (adding, subtracting, dividing, multiplying and percentages)
* Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it.
* Strong ability to coordinate activities with other employees.
* Good attention to detail, and ability to read and comprehend instructions and information in the English language.
* Must have a valid California driver's license and have and maintain an acceptable, safe driving record.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
* Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
* Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
* Adjusting, moving, and lifting objects up to 50 pounds.
* Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
* Remaining in a stationary position, often standing, or sitting for prolonged periods.
* Operating motor vehicles and/or heavy equipment.
* Ascending or descending ladders, stairs, scaffolding, ramps, and poles.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group
BECAUSE WE ARE AWESOME!
Longo Lexus is a proud member of the Penske Motor Group family of automotive dealerships. We take a different approach than others in the industry. We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. Adapting to the ever-changing needs of our guests and providing superior guest service is why Longo Lexus is the #1 Lexus Retailer in the Western Unites States since 1990 and has consistently won the prestigious Elite of Lexus Dealer Award since its inception in 1992.
We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today!
We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.
STILL WANT TO KNOW A LITTLE MORE?
Longo Lexus - We're here for you
Longo Lexus RX350 FSport
Longo 500 - Blast from the Past
$32 hourly 13d ago
Longo Lexus Booker Flagger
Penske 4.2
El Monte, CA job
Our Longo Lexus Booker Flaggers are responsible for prompt and accurate processing of customer pay, internal and external repair orders and determining technicians flagging rate. We are looking for a dedicated individual who shares our passion for delivering exceptional guest service. Come join our team! The Lexus Booker Flaggers Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $19.00.
Perks of working with us:
* Weekly Pay - get paid every Friday.
* 401k with a generous Company match
* Vacation (accruals earned on Full Time or Part Time status)
* Vision, dental, and medical care benefits available to any team full time team member
* Team member Referral Bonus Program
* Tuition reimbursement
* Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many moreā¦.
* Development and growth opportunities
* Free Employee Parking
* On-site gym, free of charge to team members
Responsibilities
* Processes internal and external claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership.
* Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
* Returns improperly completed repair orders to the person originating the document for correction and/or completion, as necessary.
* Determines and enters the applicable labor operation codes, failure codes, parts stamps and/or other administrative data required and enter them on the repair orders.
* Interprets and translated technician's comments into damage codes/operation codes.
* Ensures all correct parts have been charged and if necessary re-priced.
* Locates damage codes for Warranty repairs.
* Flaggs the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
* Supports the Billing clerk with customer pay internal and external repair orders.
* Works alongside the Warranty Administrator to check repair orders against the vehicle's service history to avoid making duplicate claims and technician receiving double payment.
* Stays a breast on product changes, new products and warranties.
* Assist the Service Department, as needed.
* Performs other specific administrative functions as directed by management.
* Maintains high ethical standards in all actions.
* Maintains a professional appearance at all times.
Qualifications
* A high school diploma or equivalent
* A minimum of one (1) year dealership service administration experience desried.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records; dealership warranty and administrative policies and procedures; mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
* Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public.
* Must have a valid driver's license and have and maintain an acceptable, safe driving record.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
* Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
* Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
* Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
* Remaining in a stationary position, often standing, or sitting for prolonged periods.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group
BECAUSE WE ARE AWESOME!
Longo Lexus is a proud member of the Penske Motor Group family of automotive dealerships. We take a different approach than others in the industry. We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. Adapting to the ever-changing needs of our guests and providing superior guest service is why Longo Lexus is the #1 Lexus Retailer in the Western Unites States since 1990 and has consistently won the prestigious Elite of Lexus Dealer Award since its inception in 1992.
We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today!
We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.
STILL WANT TO KNOW A LITTLE MORE?
Longo Lexus - We're here for you
Longo Lexus RX350 FSport
Longo 500 - Blast from the Past
$19 hourly 3d ago
Associate Director, West Region - ADESA (Can live anywhere in MT or PT Time Zone)
Adesa 4.8
Los Angeles, CA job
Travel: 75% required
*Can live anywhere in the Mountain Time Zone, Pacific Time Zone, or Central Time Zone
*Must live within a commutable distance to a major airport
Salary Range: $170,000-200,000 + Bonus and Equity Eligibility
About Us
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!
Role and Team
As a Regional Auction Associate Director, you will lead a high performing team of General Managers across your assigned auction sites. Our Regional AD's display an elevated level of understanding of operational, sales, and financial processes of our auction business and provide senior level leadership to their regions in delivering results on key business initiatives. This leader is expected to be a functional expert with the proven ability to foster meaningful and collaborative relationships cross-functionally across various levels of leadership and customer groups. The role involves up to 60% travel to provide ongoing site support. This role reports to the Regional Director and will be responsible for approximately 10 locations with General Managers reporting into them.
Responsibilities
Provide local auction leadership senior level direction to support business goals and initiatives, auction processes, customer and team member engagement.
Build and leverage strong relationships throughout the organization and with key customers to deliver results.
Strategically work through and with various teams to identify project prioritization and drive key business initiatives across the region.
Participate in the development and implementation of strategic plans, goals, and objectives for the regional operations, ensuring alignment with broader organizational goals and objectives.
Advise senior leaders on strategic goals by gathering and analyzing pertinent business, financial, and operational information from the region.
Utilize data to quickly identify areas of opportunity and recommend solutions to improve business activities and performance within the region.
Ensure efficient and economical performance of the regional operations and individual locations in accordance with strategic plans, goals, and objectives.
Partner with project management and operations teams to ensure change management initiatives are effectively executed across the region and its locations.
Provide mentoring and accountability to a team of General Managers (Senior Leaders). Successfully execute efficient succession planning through appropriate coaching, leadership development, and performance management for the General Managers.
Act as a key point-of-contact and change agent for other business groups throughout the organization regarding the regional operations.
Partner cross-functionally to clearly conceptualize and build new processes, systems, programs/platforms to be effective in the regional operation.
Ensure Auction team members and General Managers adhere to established safety policies and procedures, promoting a safe working environment.
Skills and Attributes
Demonstrated expertise in ADESA General Manager Core Competencies: Process Execution, Business Acumen, Change Management, Team Development, Communication, Reasoning.
Excellent communication skills, including written, verbal, and interpersonal, with the ability to interact effectively and courteously with others.
Strong organizational skills, demonstrating an organized, systematic, and forward-thinking approach to work.
Proficiency in Google Suite and related business and communication tools.
Effectively manage remote teams, including delegation.
Talent Development and Leadership skills, including Change Management skills.
Accounting and Financial skills.
Highly detail-oriented and consistent in the execution of job duties.
Self-motivated, with a drive to deliver the best customer experience possible.
Demonstrated ability to follow through with both internal partners and external customers.
Excels in a fast-paced, high-pressure environment where speed and quality are paramount.
Qualifications
Bachelor's degree required.
Must live in the Pacific or Mountain Time Zone or be open to relocating to an area within one of these time zones.
Ability to travel up to 60% of the time, as indicated for the Associate Director role supporting sites.
Minimum of 8 years of experience leading complex business transformation initiatives, developing people, and solving complex operational problems in a high-volume environment, potentially drawing on experience in areas like lean manufacturing.
Knowledge and understanding of key operations principles (e.g., Lean Manufacturing, Six Sigma, etc.) is beneficial.
Strategic data analysis.
Proven ability to quickly identify areas of opportunity and independently recommend viable solutions, change management, and leadership.
Strong leadership skills - lead through encouragement and coaching, navigates conflict through positive conflict resolution.
A strong understanding and an excellent track record of leading operations, specifically Auction Operations.
A proven track record of leading and growing exempt-level leaders while seamlessly implementing key changes and growth or efficiency initiatives.
Proven ability to resolve complex issues without guidance from others and to guide others through complex issue resolution and lead change.
Highly proficient with computer systems and applications.
Ability to read, write, speak and understand English.
Ability to work in a fast-paced, ever-changing production environment.
Proven ability to provide valuable and actionable feedback.
Ability to work variable schedule(s) as necessary.
Must be qualified to operate a motor vehicle and possess a valid driver's license.
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Constant - standing, watching, touching, listening, walking, talking
Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting driving
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions:
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$109k-155k yearly est. 4d ago
Hotshot Driver - Class A required - 043
Copart 4.8
Los Angeles, CA job
Copart is now seeking hotshot transport drivers, in select markets, for their FlexForce team. This team will drive hotshot-style trucks with 4/5 car trailers. These drivers will support the local Copart facility in moving vehicles to and from other Copart locations as needed. In addition, the candidate will operate one of our frontend loaders to load/unload and move cars about the facility when not driving. During a special project or catastrophe, the drivers will be deployed to various locations across the country to assist in Catastrophe Response (hurricane, hail, flooding). Overnight travel is expected to be 25-50+% of the time and catastrophe response travel will be mandatory.
If you're seeking competitive pay in the auto transportation industry, look no further. At Copart, we believe in rewarding hard work, and with our piece rate-based pay system, the right person has the potential to earn $85,000/year, while traveling and assisting other facilities. Copart's top performers earn $100,000/year. When you are not driving you will earn an hourly rate of $27.33. Drivers will receive additional compensation as well as a $45/day in per diem when traveling.
What qualities do we seek in our drivers?
We value professionalism, hard work, focus, and teamwork. Class A driver's license is required, we will provide comprehensive training to equip you with everything you need to succeed.
What will we bring to the table?
We have everything you need to get started - Newly delivered trucks and 4 and 5-car transports, insurance, training, and advancement opportunities. Copart offers health insurance (vision, dental available), life insurance, 401k match, employee assistance program, flexible spending account, paid time off, and our employee stock purchase program!
Responsibilities and Duties:
Must be willing to travel nationally on short notice for extended periods of time
Deploy to catastrophe events within 24 hours when directed to do so
Pick-up and delivery of vehicles to designated Copart facility
Load/unload vehicles safely and free of damage
Operate company equipment in compliance with safety regulations
Maintain and assure good operating condition of all equipment and facilities
Other tasks as assigned by the manager in support of daily auctions
Skills & Experience
Must meet background screening criteria
Must possess a Class A Driver's License issued by your state of residence
Ability to travel by plane
Military applicants are strongly encouraged to apply
Completive piece-rate pay
Must be able to work long hours 12+ hours per day
Be able to travel with 24 hours or less notice
Ability to work in extreme conditions, weather and terrain
Occasional overtime as needed.
Travel will be required
Benefits include:
Medical, Dental, & Vision
401 (K)
Employee Stock Purchase Plan
Flexible Spending Accounts and Health Savings Account
Life & AD&D
PHYSICAL REQUIREMENTS:
STANDING: 20%
SITTING: 50%
WALKING: 20%
BENDING: 5%
STOOPING:5%
CLIMBING: 10%
TRAVEL: 50% +
LIFTING: 35 Pounds
$85k-100k yearly 9d ago
Kitchen Designer
Home Depot 4.6
Brea, CA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation.
Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals.
Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors.
Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment.
Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
$76k-121k yearly est. 60d+ ago
Consultant Repair Scheduling - Long Beach
Mercedes-Benz Group 4.4
Long Beach, CA job
Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks.
Job Overview
Salary Range: $70-80K
Perform the scheduling, tracking and verification of damages, factory modifications and campaigns at the VPC utilizing the appropriate MBUSA and Daimler systems according to priorities and procedures regarding vehicles that are processed, repaired and stored at VPCs. Create, run and maintain reports using MBUSA systems to support the mechanical repair and body shops vehicle flow needed to support the wholesale. Create and provide reports as needed to VPC management concerning repair and scheduling activities for the VPC. Produce and distribute the VPC Daily Production Plan as a backup in support for the VPC Management as needed. Support the Repair Shop Forepersons as a backup as needed.
Responsibilities:
* Assign repair work to Body/Paint and/or Mechanical Repair Shop personnel by entering the appropriate information into IVIS service scheduling according to VPC procedures.
* Ensure the proper assignments based on priorities.
* Provide/create and maintain reports concerning repair/scheduling activities for VPC management as requested.
* Provide vehicle status information as requested. Create and monitor Long Term Storage and Modification reports.
* Track and ensure deadlines are met for special event cars.
* Communicate to all involved when priority one cars cannot be made ready in a timely manor.
* Update Estimated Ready Dates in IVIS.
* Ensure adherence to ISO9001 standard.
Qualifikationen
Qualifications:
Education:
* High School Diploma (GED) or equivalent work experience
* Must have 3-5 years' experience in the following:
o Processing: General Knowledge of processes, quality control, costs, and other techniques in order to achieve maximum efficiency
* Must be able to work flexible hours/work schedule
* Requires valid driver's license
* Work weekends and Holidays when required
EEO Statement
Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
$70k-80k yearly 4d ago
Inventory Specialist
Copart 4.8
Long Beach, CA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Inventory Specialist will be responsible for the inventory of all vehicles at the facility within company timelines. Through the use of company provided tools, the Inventory Specialist will document vehicle condition within company standards which includes a complete inventory and supporting photographs of each vehicle. In addition, by using a system of priorities, the Inventory Specialist will be responsible for directing the flow of traffic in the receiving area to ensure timely processing of vehicle inventory. Finally, through a thorough understanding of Copart policy, the Inventory Specialist will be responsible for facilitating the Copart experience by offering solutions to meet customer's needs.
* Monitor, maintain and organize the receiving area.
* Operate camera and utilize a handheld inventory device to process incoming vehicles.
* Determine operational capability of motor vehicles Complete vehicle inspection inventories (TLEs) on required vehicles.
* Maintain inventory of all materials used.
* Compliance to company policies and procedures Compliance to safety requirements.
* Perform other duties as assigned.
Required Skills and Experience:
* Must be 18 years or older
* Ability to work outdoors in all seasons
* General automotive knowledge/mechanical aptitude preferred
* Basic computer proficiency, with the ability to operate handheld devices preferred
* Strong attention to detail
* Ability to work in a team environment
* Driver's license preferred
* Bilingual skill a plus.
Pay $20.03 - $22.58 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
$20-22.6 hourly Auto-Apply 10d ago
Pre-owned Sales Consultant
Penske 4.2
Santa Ana, CA job
Crevier BMW, a Penske Automotive Group dealership located in Santa Ana, CA, is looking for a Used Car Sales Consultant to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day.
Pay for this position is minimum wage plus commission. The expected pay is $60,000 to $200,000 per year.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
* Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
* Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
* Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal and organizational skills.
* Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
* Excellence: Provide an unparalleled level of knowledge, expertise, and authenticity to help customers find the vehicle they're looking for.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
* Initiative: Bring new business to the dealership through referrals, networking and repeat business.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining us on the Penske Automotive Group team. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Able to establish personal sales goals and implement a plan of action to achieve goals
* Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
* Computer proficiency
* Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to process data and organize it for management analysis
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
* Ability to understand and follow work rules and procedures
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
* Ability to interact well with others and be a positive influence on morale of department, dealership, and organization
Supervisory Responsibility
None
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.
This position requires a good deal of walking or standing, 50 percent of the time or greater will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift.
This position may include prolonged periods of sitting with some pushing and pulling of arm or leg controls.
This position requires climb, stoop, and kneel.
This position requires the ability to hear and talk.
This position requires the ability to have sufficient foot/hand/eye coordination to safely drive a vehicle.
Will spend time out-doors, under varying climate conditions, subject to the elements, and may experience extreme heat and extreme cold and will also spend time indoors in air-conditioned areas.
During winter months, will assist in cleaning vehicles from snow, if applicable to the local climate.
Position Type/Expected Hours of Work
Schedule may vary from week to week depending on operational needs.
Works evenings, weekends, and holidays as required.
Required Education and Experience
No prior experience or training is required
High school diploma or general education degree (GED) or equivalent combination of education and experience
Preferred Education and Experience
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License
Driving Record the meets insurance requirements and company policy
Current and active Sales License, in states where applicable
$59k-100k yearly est. 16d ago
Multi-Site Functional Lead
Carvana 4.1
Carvana job in Westminster, CA
Pay Range: $66,000-$71,500 annually
If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!
We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here.
About the team and position
The Safe & Secure Team helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams, the Safe & Secure Team delivers strategic planning, operational risk program development, operational Safe & Secure processes, data analytics, inventory reconciliation and control, learning and awareness program support, and project management. In partnership with the Field and Operations Team, the Safe & Secure Support Team plays an integral function in delivering our mission to every associate at every site.
The Area Lead will be a part of the Field Safe & Secure Team providing execution of core Safe & Secure routines to deliver upon the team's mission while providing support to Market Operations and Logistics partners. The Area Lead will work closely with teams and leaders in an assigned geographical area in supporting the safety of our people and the protection of our assets in a dynamic working environment. The Area Lead will be responsible for executing key tactics defined within the Safe & Secure/Market Operations Partnership Guide focusing on safety, physical security, environmental support, fraud resolution and other processes. This position will provide day to day on-site support in primarily high-risk locations within their assigned geographical area. The ideal candidate possesses strong leadership, strong communication skills, quantitative rigor, ability to execute quickly and efficiently, and must be able to exercise independent judgment while working collaboratively with Carvana's varied operational functions. Most importantly, the Area Lead will see their insights have an immediate, tangible impact every day in a disruptive and rapidly growing company. The position is field based and reports directly to the Area Manager, Field Safe & Secure.
What you'll be doing
Travel between sites in assigned geographical area according to risk level and on-site support needed. Determination of travel schedule to be done in collaboration with Area Manager.
Availability to work non-standard hours, including evenings, weekends and holidays to meet business needs. Flexibility to respond to incidents at sites outside of standard business hours.
Helps troubleshoot scanning and inventory control concerns as they arise at all assigned locations. Lead efforts to track and reduce unit loss due to missing units, forcible removals, or fraud-related activity.
Execution of Incident Management Program, focusing on sustainable awareness and effective preparedness. Key supporter in an emergency situation for sites.
In partnership with the Inventory Control team, supports execution of efforts relating to the identification and tracking of units taken āoff lot,ā to ensure effective inventory controls are in place.
Execution of efforts relating to fraud mitigation to ensure adherence to downstream tactics and in support of overall unit loss reduction.
Champions a culture of safety by executing initiatives relating to incident reduction and leading by example. Ensures engagement of field teams through leading various EH&S and Safety compliance programs from training and implementation to application.
Directly lead the processes related to our Safe & Secure Technology that supports the site. Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine.
Ensure all āAclaimantā incidents are properly recorded and system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Area Manager.
Utilize data to assess the Safe & Secure business at the site reporting key wins and opportunities to the Area Manager. As directed, provides support to specific tasks that need to be completed to drive metric improvement.
Foster open and productive working relationships with other applicable company departments.
Exercise prudent discretion regarding confidential and sensitive personnel information.
Perform other duties as assigned.
Key Metrics
Unit Loss tracking
Completion percentage of EH&S Training
Inventory Scanning percentage and scan frequency tracking
Inventory reconciliation in partnership with Inventory Control Team
Completion percentage of after incident Safety reviews and suggestions for improvement
Safety incident reduction and root cause analysis
Hauler safety observation completion
Fraud unit reduction
Improvement of Driver Safety Scores
What you should know/have
High School Diploma or equivalent is required.
At least 5 years of Security/Asset Protection experience.
At least 1 year of multi-site leadership experience.
Excellent verbal and written communication skills.
Strong analytical and data-driven skill set.
Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines; Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.
Experience investigating and resolving theft and fraud issues.
Able to help create, develop and implement process improvement(s).
Exceptional organizational skills with attention to detail and ability to prioritize multiple tasks.
Crisis Management/Incident Response experience.
Must promote the company culture and mission to all employees, vendors, clients, and business partners.
Knowledge of how to utilize Google Microsoft systems.
Valid driver's license, and insurable DMV required.
Must live within the assigned geographical area and work out of a Carvana location when not traveling between sites.
Domestic travel required - 60-75%.
We'd love it if you also have
Bachelor's degree from an accredited college or university preferred.
Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
Crisis Management Leadership experience.
Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
OSHA 10 Hour Training Certification preferred.
What we'll offer in return
Full-Time Salary Position with a competitive salary
Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skill set and share your knowledge with others across the organization.
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
A seat in one of the fastest-growing companies in the country.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak and understand English.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$66k-71.5k yearly Auto-Apply 7d ago
Automotive Acquisition Specialist
Penske 4.2
Santa Ana, CA job
Crevier BMW, a Penske Automotive Group dealership, is looking for an experienced Acquisition Specialist to join our team and help deliver extraordinary customer experiences while growing our vehicle inventory through service-lane engagement and client outreach.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Acquisition Specialist creates a VIP experience in the service drive by engaging customers, offering complimentary vehicle appraisals, and assisting clients interested in selling or upgrading their vehicles while supporting overall dealership sales efforts.
Pay for this position is $17 per hour plus commission. The expected pay is $45,000 to $100,000 per year.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the Best Dealerships to Work For and OC Best Places to work 2024, 2025.
* Proudly named to Glassdoor's Best Places to Work.
* Top-rated Google Dealership in the Country 4.8 Stars 6,000 reviews
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional, VIP-level customer experience.
* Automotive Experience not required, but a drive to succeed is!
* Strong communication skills with the ability to confidently engage customers in person, over the phone, via email, and text.
* Strong work ethic with the ability to perform in a fast-paced, results-driven environment.
* Ability to follow directions, remain coachable, open-minded, driven, and eager to learn.
* Solid computer skills and comfort working with CRM systems and digital tools.
WHAT YOU CAN BRING TO THE TABLE
* Customer Experience: Deliver a VIP Service Drive experience by greeting service customers, building rapport, and offering complimentary vehicle appraisals and upgrade opportunities.
* Outreach & Marketing: Proactively contact service clients through phone calls, emails, and text messages to generate acquisition and upgrade opportunities.
* Inventory Growth: Assist in appraising vehicles and acquiring customer-owned vehicles for dealership inventory.
* Sales Support: Sell vehicles and support customers interested in selling or upgrading their current vehicles while in service.
* Growth Mindset: Strive to grow the dealership and your career by achieving individual and team performance goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation, benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen.
Be a part of the best customer experience team in the automotive industry -- apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
* Ability to demonstrate the feature, benefits and value of vehicles using print, digital and in person communication
* Ability to vary communication style to the needs of the customer
* Ability to understand, keeps abreast of, and comply with federal, state, and local regulations that impact business
* Computer proficiency
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to process data and organize it for management analysis
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
* Ability to understand and follow work rules and procedures
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
* Ability to interact well with others
Supervisory Responsibility
N/A
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds
This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position requires the ability to hear and to talk
This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day)
This position may encounter heat and cold when demonstrating vehicles to customers
This position may work in on both a covered area (showroom) and outdoor area when vehicles may be stored or on display
Position Type/Expected Hours of Work
Work evening, weekend and holiday work hours as required.
Required Education and Experience
High School Diploma or equivalent; and one to two year related experience and/or training; or equivalent combination of education and experience. Prior retail experience is required.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent; and one to three year related experience and/or training; or equivalent combination of education and experience. Prior retail experience in a dealership is preferred.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Manufacturer training is preferred but not required
$45k-100k yearly 13d ago
ADESA - Detailer
Carvana 4.1
Carvana job in Los Angeles, CA
The Detailers role is to prepare vehicles for the auction by performing a variety of vehicle reconditioning tasks including interior detailing, upholstery cleaning, window cleaning, pre-wash, buffer, and quality control.
Hourly Rate: $17.00
Schedule: Monday through Friday 7am-4:30pm, every other Saturday 6am-2pm
**Clean Background & Valid Drivers License w/ Clean Driving Record Required**
:
Detail Technician I (Entry level)
Work in team units tasked with vehicle cleaning, detailing, and sale ready prep
Learn & apply proper techniques for exterior and interior cleaning processes
Learn & apply vehicle inspection techniques to maintain proper standards
Preparation for advanced techniques
See us in action: Detailing and Reconditioning Work at ADESA
ADESA is looking for great people to join our Vehicle Detail Team! Our detail centers are the last stop in the vehicle processing lifecycle and play a vital role in sale ready preparation. Whether you're brand new to auto detailing, consider yourself an expert, or are somewhere in the middle, we'd love to talk with you.
It'd be a great fit if you're:
Motivated by staying busy
Interested in an automotive career
Enjoy working with friendly people
Wanting to contribute your way to upward mobility and growth.
PERKS & BENEFITS:
Medical, Dental, and Vision benefits.
401K with company match.
Generous PTO (paid time off).
A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.
Access to opportunities to expand your skillset and share your knowledge with others across the organization.
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$17 hourly 4d ago
Longo Toyota Express Service Consultant
Penske 4.2
El Monte, CA job
Are you a natural listener? Do you enjoy working in a collaborative and fast paced environment? At Longo Toyota, our Service Drive will see on average 400 -500 guests a day from all over the world. The Express Service Consultant is the first and last impression our guests have, ensuring the best preventative automotive maintenance repairs and expressing vehicle related concerns.
Our ideal candidate will act as a liaison between the guest and technician when it comes to communicating and writing service repair orders. Our team goes above and beyond to exceed our guests' expectations and treat every guest, like a guest in our own home. This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills (in person, online, over the phone) when updating our guests.
We are looking for a dedicated individual as this is a full-time position and will require working weekends (schedule varies). If you speak another language let us know! We are searching for men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team!
The Service Express Consultant position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $19.00.
Perks of working with us:
* Weekly Pay - get paid every Friday.
* 401k with a generous Company match
* Vacation (accruals earned on Full Time or Part Time status)
* Vision, dental, and medical care benefits available to any team full time team member
* Team member Referral Bonus Program
* Tuition reimbursement
* Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many moreā¦.
* Development and growth opportunities
* Free Employee Parking
* On-site gym, free of charge to team members
Responsibilities
* Assists guest with minor vehicle maintenance repairs such as oil changes and 5k
* Managers the vehicle service repair process from the moment guest arrives at the drive, to when the vehicle is being repaired, until the vehicle is returned to the guest
* Offers logical diagnostic services or repairs to satisfy guests concerns
* Present a service menu of recommended maintenance services to every service guest
* Promotes the sales of and provides estimates for labor, parts, and accessories
* Properly, thoroughly, and legibly writes repair orders for all guest services
* Carefully inspects every finished repair order for proper completion, pricing accuracy, and legibility
* Maintain communication with guests regarding any changes in the estimate and/or promised time
* Maintains communication with the technical staff regarding job status and changes
* Answers guest questions over the phone, Internet, and in person
* Performs other specific administrative functions as directed by service management
* Achieves the production and customer satisfaction objectives set by management
* Maintains assigned workspace in an organized and clean manner
* Maintains high ethical standards in all actions
Qualifications
* Must be able to communicate effectively in Mandarin and/or Cantonese
* A high school diploma or equivalent
* A minimum of one (1) year of automotive diagnosis experience; Associate degree (A. A.) or equivalent from two-year college or technical school desired
* Knowledge of vehicle products and warranties; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages)
* Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; coordinate activities with other employees; use good judgment in challenging situations; read and interpret documents such as operating and maintenance instructions, and procedure manuals; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional man Must have a valid sales driver's license and maintain an acceptable and safe driving record
* Must have a valid sales driver's license and maintain an acceptable and safe driving record
Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
* Frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.
* Work in all weather conditions.
* Perform phyiscal activities that require considerable use of arms and legs.
* Stand for long periods of time.
* Exerts maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, bending, reaching and squating.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group
BECAUSE WE ARE AWESOME!
Benefits of working with us:
* Full suite of medical benefits, which includes health, dental and vision insurance.
* 401K with a generous Company match
* Team member discounts for cars, service, parts, and retail goods
* Tuition reimbursement
* Ongoing training and industry education through our in-house "Penske College" to help advance this position from a job to a career.
* Employee Referral Bonus Program because your friends will want to work where you do.
* Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.
ABOUT US
Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world's largest dealership.
We're looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.
Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn't fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.
If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.
AND A LITTLE MORE ABOUT US
Check us out on YouTube
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Look us up on Glassdoor
Want to know what it's like to work here?
Check us out on Glassdoor.com!
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$19 hourly 13d ago
CDS Account Manager - 097
Copart 4.8
Rancho Cucamonga, CA job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The CDS Account Manager (Field) position is an outside sales position that enables qualified individuals to take charge of their sales career. This position is best suited for someone who is hard-working and driven, with a desire to maximize an opportunity that offers unlimited earning potential. Only individuals with an entrepreneurial mindset motivated by limitless opportunities should apply.
Compensation and FLSA Classification:
Exempt under Outside Sales Exemption, paid salary plus commission until certain thresholds are achieved, then pure commission per the CDS Account Manager (Field) Compensation Plan.
Company-provided cell phone, Surface Pro, monthly car allowance, and fuel card also included. Essential functions of CDS Account Manager (Field)
Position:
* Responsible for establishing new business and expanding the existing client base of automotive dealerships in assigned territory, while promoting Copart Dealer "Remarketing" Services.
* Continuously develop prospects, leads, and new sales opportunities.
* Grasp new concepts quickly and effectively communicate the Copart Dealer Terms & amp; Conditions of Service to customers and prospective customers.
* Create, maintain, and provide accurate and timely sales forecasts within assigned territory.
* Work independently and within a team, supporting a unified approach to delivering customer solutions.
Work environment:
Employees work independently in the field within an assigned territory, and report to the location of multiple clients and potential clients on a daily basis, which requires driving, sitting, standing, and using mobile communication devices.
Hours of work:
The position is full-time, 40 hours per week, Monday through Friday; however, employees are expected to address customer needs as they arise, regardless of the day or time.
Travel:
Employees will travel daily to client locations, and once annually for a multi-day departmental conference.
Required skills and experience:
* Excellent negotiation skills between multiple parties, as well as a proven track record of success at closing deals.
* Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills.
* Ability to work well independently and as a team player to achieve aggressive sales quotas.
* Excellent time-management, organizational, and problem-solving skills.
* Successfully work in a fast-paced environment and meet demanding deadlines.
* Strong judgment to manage competing priorities, including understanding the scope and urgency of requests and responding appropriately.
* Tremendous work ethic and strong analytical skills.
EEO Statement: Copart is an Equal Employment Opportunity employer, as described in the Copart Employee Handbook.
Other duties:
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of or may be assigned to the employee. Duties, responsibilities and activities may change, may vary based on CDS client demands and expectations, or new ones may be assigned at any time.
Compensation: $60,000 salary plus commission paid bi-weekly
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
$60k yearly Auto-Apply 60d+ ago
Commercial Specialist
Autozone, Inc. 4.4
Los Angeles, CA job
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
* Assist commercial customers with product selection and order management.
* Maintain accurate billing records and ensure on-time deliveries.
* Conduct account visits to build relationships and ensure service quality.
* Generate new business through outbound calls and in-person outreach.
* Follow cash handling procedures, including deposits and collections.
* Document and inspect all deliveries for accuracy and condition.
* Monitor and report on vehicle maintenance and safety.
* Manage battery consignment inventory and perform weekly stock checks.
* Handle returns and accident procedures according to company policy.
* Lead the commercial department in the absence of the Commercial Sales Manager.
* Promote a safe and compliant work environment for all team members.
What We Are Looking For
* Strong customer service and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Familiarity with billing, inventory, and delivery processes.
* Commitment to safety and compliance with company procedures.
* Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
* Previous experience in commercial sales or automotive retail.
* Knowledge of AutoZone systems and procedures.
* Experience managing or supporting a team.
* Strong organizational and problem-solving skills.
* Exceptional Communication: Strong people skills and effective communication in both Spanish and English.