At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$32k-37k yearly est. Auto-Apply 5d ago
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Team Lead, Market Operations
Carvana 4.1
Operations team leader job at Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$32k-37k yearly est. Auto-Apply 5d ago
Team Lead, Market Operations
Carvana 4.1
Operations team leader job at Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? Do you have a proven ability to supervise processes as well as activities and tasks? Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?
Do you a have proven record to motivate, engage, coach, and communicate with team members?
Do you have a demonstrated ability to drive process improvement and lead change?
Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
***High-level requirements*** - Looking for a strong Operations Supervisor Transportation leader. Critical thinker, self-motivated with growth mindset. Overseeing cdl class A drivers and equipment. Preferred DOT regulation knowledge, driver, route, and HOS tracking experience, along with ensuring on-time deliveries. Positive coaching techniques, strong communication and engagement skills. Must oversee payroll, dispatch experience, and supervise the cdl drivers/team. Must be a self-starter, interpersonal, professional, and approach as a team player. Time management skills and the ability to foster positive culture and relationships. Team players, with a strong sense of urgency/responsiveness/attention to detail are needed in the ideal fit. The Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
-Work Schedule: 3
rd
Shift - Monday - Friday 8 pm - 5 am (Flexibility working short staffed/peak season, based on the business needs)
-Salary range - $70,000 - $75,000K - performance bonus - 12% max
Position Summary: Provide operationalleadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc. workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
Major Responsibilities: People - Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives - Establish and sustain that performance standards are communicated that are specific and measurable - Interview hourly associates and provide recommendations for hire - Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates - Motivate and engage associates by focusing on team accomplishments and recognition Operations - Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control - Conduct team meetings - Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training - Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift - Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution - Complete all necessary records and reports in a timely and accurate fashion Finance - Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc. - Understand the relationship between decision-making and profitability - Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets Safety - Ensure day-to-day management and associate activities are aligned with the location safety strategy - Provide associates with communication, training, feedback, and direction to ensure safe performance - Ensure compliance with all applicable regulatory agencies and company policies and procedures - Conduct safety observations Growth / Customer Experience - Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily - Ensure the customer knows that we are committed to helping them meet their objectives - Determine areas that could benefit from Continuous Improvement efforts Fleet/Assets - Properly plan work assignments to ensure effective use of fleet equipment - Work with hourly associates to ensure they understand safe and efficient operation of equipment - Work with vendors to ensure equipment is maintained - Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete - Other projects and tasks as assigned by supervisor
Job Qualifications: - Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers. - Must have ability to work efficiently and independently with strong time management and organizational skills - Strong written/oral communication skills and the ability to actively listen are required- Ability to manage through a problem, think critically, and make decisions independently - Ability to drive process improvement and lead change - Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required- Must demonstrate ownership & responsibility to run the operation with a sense of urgency - High School Diploma or equivalent required- Bachelor's Degree preferred - Regular, predictable, full attendance is an essential function of the job- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Physical Requirements:- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.- While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer.
Provide tactical direction and leadership to staff to ensure customer requirements are met while meeting our Penske goals and objectives. Maintain a professional approach while supporting the solution enabling achievement of all contractual obligations. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. This position may be specific to one customer or group of customers with similar needs. Salary: $97,800 - $132,300; In this role, Sr. Operations Manager will be bonus eligible based on their performance and location performance. Sr. Operations Manager could earn up to 30% of their base for Max Performance. Flexibility required around the peak season, holiday, short staffed, and business needs.
Benefits: Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit *****************************
Major Responsibilities: People: -Ensure that all supervisors understand how their work relates to the customers' business objectives, Interview and hire all associates up to supervisor level. Conduct exit interviews as needed, Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements, Develop direct reports through training and succession planning. Operations: -Interact daily with our local customer to ensure we understand existing and emerging customer needs, Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations, Collaborate with other Penske sites to share best practices, leverage resources/assets, etc. Finance: -Develop and execute annual financial and operating plan, Manage the operation with integrity to meet or exceed the Business Plan targets, Identifies issues with the operating metrics and P&L and responds accordingly, Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L. Safety: -Monitor and improve accident frequency, Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place, Proactively identify and correct unsafe conditions, work processes, and behaviors, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: -Execute a process to track and record value delivered to the customer, Identify and seize profitable business opportunities, Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings. Fleet/Assets: -Monitor and improve fleet/equipment utilization and fuel efficiency, Contribute to equipment specification at time of start-up and renewal, Build a strong working relationship with local PTL district and other equipment vendors.
Other projects and tasks as assigned by supervisor
Qualifications: -5+years related logistics and supply chain experience required -At least 3 years managerial or supervisory experience required -High School degree or equivalent required -Bachelor's Degree strongly preferred. Degree will be required for advancement to most positions. -Proficiency with computers including Microsoft Outlook, Word, Excel, Access, and Powerpoint required -Strong written/oral communication and organizational skills are required
-Regular, predictable, full attendance is an essential function of the job
-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
$97.8k-132.3k yearly Auto-Apply 19h ago
Senior Operations Manager - 2nd Shift
Carvana 4.1
Operations team leader job at Carvana
The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met.
may require relocation in the future to grow & expand.
What you'll be doing:
Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.
Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite.
Quickly identify bottlenecks that affect site throughput and efficiency. Conduct root cause analysis, develop action plans, and execute with the site leadershipteam and associates.
Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
Guide daily site manager huddles to establish the day's tone and priorities.
Aid in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network, while implementing and training process changes.
Foster growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.
Embody Carvana values through effective leadership, teamwork, and communication on the shop floor.
Uphold Carvana operating standards and processes.
Ensure compliance with all health, safety and loss prevention guidelines.
What the job requires:
Ability to maintain high volume and high-quality content in a fast-paced environment.
Experience leading a team of over 50 associates and a track record of developing employees.
Proven ability to solve urgent operational challenges through root cause analysis.
Excellent communication skills.
8+ years of management experience either in an automotive or lean manufacturing environment.
Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
Must be able to read, write, speak and understand English.
Must be at least 18 years of age.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to work variable schedule(s) as necessary.
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Must be able to walk up to three miles each day.
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak and understand English.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$107k-132k yearly est. Auto-Apply 5d ago
Operations Manager II (Supply Chain/Logistics)
Penske 4.2
Marion, OH jobs
Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments? Do you have a proven ability to recruit, train, develop, communicate with and retain team members? Do you have a demonstrated ability to develop forward looking plans and turn those plans into successful execution? Do you have a proven ability to effectively manage financial resources? Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations. The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Position Summary: Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.
Shift: These roles work hours will be a floating shift; flexibility will be needed as it will be based on business needs.
Salary: $67,600 - $91,200; In this role, Operations Manager will be bonus eligible based on their performance and location performance. Operations Manager could earn up to 30% of their base for Max Performance. Major Responsibilities:
People • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives • Establish and sustain that we recruit, hire, train, develop and retain quality associates. • Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members • Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
Operations • Meet or exceed all customer key performance metrics and objectives • Interact daily with local customer to ensure existing and emerging customer needs are understood • Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations • Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
Finance • Develop and execute annual financial and operating plan • Lead the operation with integrity to meet or exceed the Business Plan targets • Identify issues with the operating metrics and P&L and make required adjustments in a timely manner • Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
Safety • Lead a culture of safety through personal example • Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency • Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place • Proactively identify and correct unsafe conditions, work processes, and behaviors • Ensure compliance with all applicable regulatory agencies and company policies and procedures • Coach through safety observations
Growth/Customer Experience • Identify opportunities for continuous improvement and challenge the status quo • Execute a process to track and record value delivered to the customer • Identify and seize profitable business opportunities for the customer and Penske • Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings. Fleet/Assets • Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency • Contribute to equipment specification at time of start-up and renewal • Build a strong working relationship with local PTL district and other equipment vendors • Other projects and tasks as assigned by supervisor
Qualifications
Qualifications: • 4 - 6 years related functional experience. • 3+ years managerial or supervisory experience with supervising warehouse associates in distribution center management required • High School degree or equivalent required • Bachelor's Degree preferred • Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required • Must have ability to connect and build rapport and relationships with associates and external customers at all levels • Must have ability to work efficiently with time management and organizational skills with follow-up and follow through • Ability to manage through a problem and think and make decisions independently • Demonstrated ability to develop and execute annual financial operating plan • Ability to drive process improvement and lead change • Must demonstrate ownership & responsibility for running the operation with a sense of urgency • Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required • Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Physical Requirements: - The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. - While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. - Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
$67.6k-91.2k yearly Auto-Apply 60d+ ago
Operations Manager II (Supply Chain/Logistics)
Penske 4.2
Marion, OH jobs
Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments?
Do you have a proven ability to recruit, train, develop, communicate with and retain team members?
Do you have a demonstrated ability to develop forward looking plans and turn those plans into successful execution?
Do you have a proven ability to effectively manage financial resources?
Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations.
The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Position Summary:
Lead teams in a dynamic operational environment, to consistently exceed established goals, demonstrate a commitment to customers and a dedication to excellence and innovation. Develop forward looking plans and turn those plans into successful execution. Effectively manage resources to achieve operational excellence and meet or exceed the site financial operating plan. Implement and maintain an incident free safety culture at the operation.
Shift : These roles work hours will be a floating shift; flexibility will be needed as it will be based on business needs.
Salary : $67,600 - $91,200; In this role, Operations Manager will be bonus eligible based on their performance and location performance. Operations Manager could earn up to 30% of their base for Max Performance.
Major Responsibilities:
People
* Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
* Establish and sustain that we recruit, hire, train, develop and retain quality associates.
* Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members
* Establish and sustain strong and effective relationships with associates, the customer, and supporting departments
Operations
* Meet or exceed all customer key performance metrics and objectives
* Interact daily with local customer to ensure existing and emerging customer needs are understood
* Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations
* Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
Finance
* Develop and execute annual financial and operating plan
* Lead the operation with integrity to meet or exceed the Business Plan targets
* Identify issues with the operating metrics and P&L and make required adjustments in a timely manner
* Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
Safety
* Lead a culture of safety through personal example
* Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency
* Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place
* Proactively identify and correct unsafe conditions, work processes, and behaviors
* Ensure compliance with all applicable regulatory agencies and company policies and procedures
* Coach through safety observations
Growth/Customer Experience
* Identify opportunities for continuous improvement and challenge the status quo
* Execute a process to track and record value delivered to the customer
* Identify and seize profitable business opportunities for the customer and Penske
* Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
Fleet/Assets
* Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency
* Contribute to equipment specification at time of start-up and renewal
* Build a strong working relationship with local PTL district and other equipment vendors
* Other projects and tasks as assigned by supervisor
Qualifications:
* 4 - 6 years related functional experience.
* 3+ years managerial or supervisory experience with supervising warehouse associates in distribution center management required
* High School degree or equivalent required
* Bachelor's Degree preferred
* Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required
* Must have ability to connect and build rapport and relationships with associates and external customers at all levels
* Must have ability to work efficiently with time management and organizational skills with follow-up and follow through
* Ability to manage through a problem and think and make decisions independently
* Demonstrated ability to develop and execute annual financial operating plan
* Ability to drive process improvement and lead change
* Must demonstrate ownership & responsibility for running the operation with a sense of urgency
* Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required
* Regular, predictable, full attendance is an essential function of the job
* Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements:
* The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
* While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Category: Logistics/Supply Chain
Job Family: Operations
Address: 1650 Marion-Agosta Rd.
Primary Location: US-OH-Marion
Employer: Penske Logistics LLC
Req ID: 2510667
$67.6k-91.2k yearly 60d+ ago
Team Lead, Market Operations - Lorain, OH
Carvana 4.1
Operations team leader job at Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$32k-37k yearly est. Auto-Apply 5d ago
Team Lead, Market Operations - Lorain, OH
Carvana 4.1
Operations team leader job at Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$32k-37k yearly est. Auto-Apply 60d+ ago
Team Lead, Market Operations - Lorain, OH
Carvana 4.1
Operations team leader job at Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$32k-37k yearly est. 9d ago
3rd Shift DC Supervisor
Advance Auto Parts 4.2
Delaware, OH jobs
3rd Shift Hours: Sunday-Thursday 10pm-6:30am DC Supervisor Job Duties include, but are not limited to: * Supervises the daily work schedules of warehouse employees involved in performing a combination of: shipping, receiving, loading and unloading trucks, stacking, picking and palletizing finished products.
* Determines space requirements for storage and schedules delivery and distribution of products, parts, and accessories to achieve distribution objectives and meet customer requirements and certify that all store material is organized and clearly identified.
* Ensures maintenance of equipment, including company vehicles, in compliance with city, state, and federal laws, and ensures a safe, clean environment with the ability to enforce all company work and safety rules, including the proper handling and recording of all hazardous materials.
* Monitors employee attendance, productivity, and other performance markers and provides counseling to employees, as required.
* Coordinates work with warehouse and operations manager, telephone sales and other supervisors concerning shipments being shipped in accordance with designated cut-off times, merchandise shortages, etc.
* Maintains various records and reports, such as lost sales, error report, and production report.
* Recommends changes in procedures to improve the operating efficiency of the unit.
Required Experience:
* 1 to 3 years prior work experience in a warehouse related field.
* Previous work experience in a warehouse or distribution center including material handling, inventory tracking, and providing work direction to other teammates.
Education:
* Associate Degree, or equivalent experience.
* Bi-Lingual skills preferred, but not required.
Compensation Range
60,500.00 USD PER YEAR - 70,625.00 USD PER YEAR
Benefits Information
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$30k-34k yearly est. 60d ago
Operations Manager
Carmax 4.4
Cincinnati, OH jobs
7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240CarMax, the way your career should be!
The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture.
Principle Duties and Responsibilities:
Management of team and processes associated with vehicle production and servicing
Utilizes reports, analyzes information and monitors trends to identify opportunities in the business
Displays financial responsibility through P&L management
Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
Interviews, hires, trains, and promotes associates to support Service Operations and company growth
Serves as member of senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to team
Champions and implements both company and store initiatives for consistent execution and procedures
Resolves customer and associate issues
Facilitates and participates in meetings and conference calls
Associate Development
Qualifications:
Work requires ability to:
Read, interpret and transcribe data in order to maintain accurate records
Complete CarMax provided training in all areas of the Inventory, Cosmetic, and Production processes
Multi-task in a high energy, fast-paced work environment
Speak, listen, and write effectively in dealing with customers and associates across departments
Make independent judgments regarding critical business decisions • Identify business opportunities and suggest improvements
Education and/or Experience:
3+ Years of experience as a Manager, retail management preferred
Bachelor's Degree a plus
Intermediate computer skills
Competencies:
This position is assigned to the CarMax Senior Manager Competencies (see CarMax Way for list of competencies)
Working Conditions:
May require walking or standing for an extended period of time
Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
Rotating schedule with shifts that will include nights, weekends, holidays and 12-hour days
Occasional travel for meetings, training, and special assignments
Flexibility to work at multiple locations or relocate
Wears CarMax clothing (acquired through the company) at all times while working in the store
Disclaimer and Approvals:
This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.
This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.
CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$74k-101k yearly est. Auto-Apply 5d ago
Remote Supervisor (Transit Pros)
Copart 4.8
Remote
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Remote Office Supervisor is responsible for leading a team of remote office staff to achieve customer service goals and ensure Copart processes are implemented and followed. The team that the remote OS oversees may have one or a variety of process areas they may be asked to support. Through a thorough understanding of Copart practices, the Office Supervisor will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality, and service expectations while working directly with any/all peer managers.**This position will work directly with the Transit Pros Team**Job Duties:
Hire, train, develop and motivate staff members.
Drive customer service by auditing call quality
Drive productivity and quality by auditing files via the system
Drive "1
st
call resolution" by reporting and auditing
Manage day to day needs of all position managed.
Ensure teams performance is within company standards.
Provide direction to team regarding all duties and goals.
Employee scheduling and attendance management.
Conduct employee performance reviews in a timely manner.
Give continual coaching to employees to foster transparent communication.
Ability to complete job task for position supervised.
Lead team to meet or exceed business goals.
Plan and lead virtual team meetings per company standards.
Handle employee/customer service issues
Other duties as assigned.
Required Skills and Experience:
High School Degree (GED), some college preferred
Three (3) years office management or equivalent experience
Computer Proficiency (MS Office Suite)
Excellent communication skills -- verbal and written
Excellent customer service skills
Ability to hire, train and develop employees
Typing at least 45 Words Per Minute
Basic 10 Key proficiency
Ability to multitask in a fast-paced environment
Ability to manage expenses with basic accounting and inventory management skills
Ability to work in a fast-paced environment
Managing multiple processes for employees
Conflict management skills
Valid Driver's license
Ability to travel as needed
Ability to respond to alarm calls as needed
Bilingual skill a plus
Pay: $21.88 - $27.53 hourly For locations in California, Colorado, New York, Washington, pay rate ranges from $27.33 - $30.76 hourly
Benefits Summary:
Medical/Dental/Vision
401k plus a company match
ESPP - Employee Stock Purchase Plan
EAP - Employee Assistance Program
10 Vacation days per year
7 Paid Company Holidays
Life and AD&D Insurance
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$21.9-27.5 hourly Auto-Apply 33d ago
Post Production Manager - Trenton
Carvana 4.1
Operations team leader job at Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Post Production Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver's license with a clean driving record in the last 3 years.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.
Ability to work overtime and on weekends.
Ability to walk up to three miles each day.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
$34k-41k yearly est. Auto-Apply 21h ago
Warehouse Shipping Part Time 2nd Shift
Staples 4.4
London, OH jobs
4:30pm-9:00pm/Monday-Friday
Staples is business to business. You're what binds us together.
Join our Staples World Class Supply Chain Team and deliver essential products to our customers.
What you'll be doing:
As a warehouse associate you may work in one of the following six areas:
Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment.
Shipping: You'll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You'll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go.
Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed.
You will be essential to the success of Staples Supply Chain as we deliver to our customers.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture.
What you bring to the table:
An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment.
An ability and willingness to keep work area clean.
An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues.
An ability to adopt our safety procedures quickly and ensure safe work practices.
An ability to work in a warehouse environment with seasonal temperature variations.
What's needed- Basic Qualifications:
Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience.
Ability to pass a drug screen to the extent permissible legally.
Basic English language skills (both verbal and written communications).
If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.
Ability to work at heights up to 60 feet or more as needed.
An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand.
Must wear safety composite shoes.
Ability to walk and stand 100% of the time.
You must be at least 18 years old.
What's needed- Preferred Qualifications:
High School Diploma/GED or equivalent work experience.
Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We Offer:
Competitive Pay Rate: $22.50/hour (includes $1.00/hour Shift Differential)
Receive a pair of work shoes after 60 days.
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!
$22.5 hourly Auto-Apply 11d ago
Warehouse Lean Replenishment Full Time 3rd Shift
Staples 4.4
London, OH jobs
10:00pm-8:15am/Sunday; Tuesday-Thursday - with day off TBD
Staples is business to business. You're what binds us together.
Join our Staples World Class Supply Chain Team and deliver essential products to our customers.
What you'll be doing:
As a warehouse associate you may work in one of the following four areas:
Order Picker: You will pick and prepare customer orders accurately and timely to meet daily production goals. At times you will be picking above ground level while adhering to safety procedures.
Restocker: You will scan labels, cut boxes, and restock shelves to prep your work area for the next shift while adhering to safety procedures.
Bulk Selector: You will be responsible for selecting product, pulling, and packing totes, as well as cutting cases of merchandise and/or stocking product. You will move full totes and cases onto a conveyor belt while adhering to safety procedures.
Custodian: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility. In this role, you will clean and sanitize restrooms, vacuum, and remove spots from carpet, sweep and mop floors, clean and dust chairs, partition walls and other miscellaneous furniture, clean windows and brass and collect and remove trash from the warehouse while adhering to safety procedures.
Please note, as an SC1 associate you may be moved into any of the above roles as needed.
You will be essential to the success of Staples Supply Chain as we deliver to our customers.
Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture.
What you bring to the table:
An ability to count and use basic arithmetic skills.
An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues.
An ability to adopt our safety procedures quickly and ensure safe work practices.
An ability to work in a warehouse environment with seasonal temperature variations.
What's needed- Basic Qualifications:
Ability to work assigned schedule and be accountable for assigned tasks.
Ability to understand and adhere to all job requirements and safety guidelines.
Basic English language skills (both verbal and written communications).
If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.
An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand.
Must wear safety composite shoes.
Ability to walk and stand 100% of the time.
Must be at least 18 years old.
What's needed- Preferred Qualifications:
High School Diploma/GED or equivalent work experience.
Prior warehouse or applicable experience to include, but not limited to: fast-food (utilizing headset a plus), stockroom, working with racking systems, customer service, package handling, etc.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We Offer:
Competitive Pay: $22.25/hour (includes $2.00/hour Shift Differential)
Receive a pair of work shoes after 60 days.
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more!
$22.3 hourly Auto-Apply 5d ago
Team Lead, Wholesale
Carvana 4.1
Operations team leader job at Carvana
This supervisory position manages a team of Wholesale Advocates to ensure that the daily operating procedures run smoothly and efficiently while working closely with the Wholesale Operations Manager. This position is not eligible for visa sponsorship.
Salary: The Team Lead role starts at $50,000+ annually
What you'll be doing:
Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
Actively train, manage and develop the team by providing in the moment coaching, feedback and mentorship related to operations and customer experience; regularly communicating and coaching employees.
Lead Associate Director, Area Manager and Operations Manager site visits and keep leaders up to speed on any changes occurring at the site level.
Work with leadership to define team objectives.
Generate, monitor and understand reports to support business needs while presenting to upper management.
Provide vision and guidance for site specific “Areas of Responsibility”.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Regularly participate in recruiting and communicating with external candidates.
Actively participate in the development and growth of the team.
Manage site operations, consumer outreach, employee development and a portfolio of non-retail vehicles.
Identify and make important strategic decisions within the scope of the role.
Serve as a subject matter expert on vehicle trade intake operations and validation procedures.
Address and effectively manage complex and sensitive customer- facing issues.
Monitor the transportation of all inbound and outbound wholesale inventory.
Develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
Manage daily workload and goals and create a strong and positive morale and spirit throughout the team.
Maintain site integrity by accurately tracking vehicles and ensuring regular upkeep of facilities.
What the Job Requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Bachelor's Degree, or equivalent work experience, in Supply Chain or similar field
5+ years work experience in a customer facing team environment
3+ years of leadership experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Valid driver's license with a clean driving record, compliant with Company guidelines.
Ability to operate a computer and/or tablet
Ability to effectively delegate tasks to team members
Ability to work as a team player and interact with customers, managers and coworkers in a positive, professional and courteous manner
Ability to multitask, problem solve, and prioritize effectively
Ability to frequently stand, sit, walk, bend, stoop, squat, and lift up to 40 lbs
Ability to frequently drive
Ability to push and pull in an environment that could be cold, hot, wet or noisy
Ability to be around fumes or odors that are from vehicles under maintenance
Ability to work in various weather conditions such as: rain, snow, heat, etc
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$50k yearly Auto-Apply 4d ago
Team Lead, Wholesale
Carvana 4.1
Operations team leader job at Carvana
This supervisory position manages a team of Wholesale Advocates to ensure that the daily operating procedures run smoothly and efficiently while working closely with the Wholesale Operations Manager. This position is not eligible for visa sponsorship.
Salary: The Team Lead role starts at $50,000+ annually
What you'll be doing:
Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
Actively train, manage and develop the team by providing in the moment coaching, feedback and mentorship related to operations and customer experience; regularly communicating and coaching employees.
Lead Associate Director, Area Manager and Operations Manager site visits and keep leaders up to speed on any changes occurring at the site level.
Work with leadership to define team objectives.
Generate, monitor and understand reports to support business needs while presenting to upper management.
Provide vision and guidance for site specific "Areas of Responsibility".
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Regularly participate in recruiting and communicating with external candidates.
Actively participate in the development and growth of the team.
Manage site operations, consumer outreach, employee development and a portfolio of non-retail vehicles.
Identify and make important strategic decisions within the scope of the role.
Serve as a subject matter expert on vehicle trade intake operations and validation procedures.
Address and effectively manage complex and sensitive customer- facing issues.
Monitor the transportation of all inbound and outbound wholesale inventory.
Develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
Manage daily workload and goals and create a strong and positive morale and spirit throughout the team.
Maintain site integrity by accurately tracking vehicles and ensuring regular upkeep of facilities.
What the Job Requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Bachelor's Degree, or equivalent work experience, in Supply Chain or similar field
5+ years work experience in a customer facing team environment
3+ years of leadership experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Valid driver's license with a clean driving record, compliant with Company guidelines.
Ability to operate a computer and/or tablet
Ability to effectively delegate tasks to team members
Ability to work as a team player and interact with customers, managers and coworkers in a positive, professional and courteous manner
Ability to multitask, problem solve, and prioritize effectively
Ability to frequently stand, sit, walk, bend, stoop, squat, and lift up to 40 lbs
Ability to frequently drive
Ability to push and pull in an environment that could be cold, hot, wet or noisy
Ability to be around fumes or odors that are from vehicles under maintenance
Ability to work in various weather conditions such as: rain, snow, heat, etc
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$50k yearly 13d ago
Hub Supervisor
O'Reilly Auto Parts 4.3
Dayton, OH jobs
Compensation Pay Range: $10.70 - $16.70 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher(s), hub delivery specialists and any other team members assigned to hub.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions.
Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores.
Investigate all shipping and inventory discrepancies related to hub - make sure they are corrected in a timely manner.
Assist with monthly cycle counts and other inventory control duties as assigned. 5. Make sure all hub stockers and related personnel are checking in and putting up stock orders in an accurate and timely manner.
Ensure proper shrinkage focus and tools are in place to minimize the store's exposure to theft and paperwork shortages.
Responsible for oversight of all hub delivery routes under his or her responsibility. Make sure all routes are followed and efficiency is maximized, while costs are minimized.
Ensure safe driving practices are followed as well as all policies related to delivery service. Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.
Maintain an organized, clean city delivery area divided into areas/bins for each spoke store. Schedule hub employees to ensure adequate coverage while meeting payroll budget.
Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists. Ensure all team members are clocking in and out according to company policy.
Ensure city delivery dispatcher is monitoring delivery specialist's route schedule, while communicating any delays to stores remaining on the route.
Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists. Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately. Ensure mileage is being entered into the asset management system daily.
Provide input to store manager with regard to city delivery dispatcher and delivery specialists' performance in preparation for performance evaluations.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure that all new driver training occurs timely, and that ongoing training is completed as required.
Make sure that all drivers have "passed" their pre-employment drug test and that their MVR is approved through Risk Management prior to employment.
Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to operate effectively in a fast-paced environment
Good organizational and planning skills
Ability to analyze and solve problems
Excellent interpersonal skills
Must be an effective communicator
Ability to quickly match alphanumeric sequences
Desired:
Familiar with automotive parts
Supervisor and/or manager experience
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option 1, and provide your requested accommodation, and position details.