Customer Delivery Driver (11am - 9pm)
Carvana job in Phoenix, AZ
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $19-$22.50 hourly
Starting Pay: $19/hr
At 1 Month: $20/hr (for team members in good standing)
At 3 Months: $21/hr (as part of our Careers Not Jobs merit program)
At 6 Months: $21.50/hr
At 9 Months: $22/hr
In your first 3 months, you'll move from $19.00/hr to $21.00/hr. After this initial period, you'll be eligible for a $0.50 merit increase every 90 days through our Careers Not Jobs program, based on your performance.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
*California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Experienced Auto Body Repair Technician - $4,000 Bonus
Carvana job in Phoenix, AZ
We're looking for Autobody Preppers with a minimum of 3 years of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.
As a Experienced Auto Body Repair Technician, you'll be expected to perform bodywork on multiple panels, including:
Heavy plastic welding
Minor metal pulling
Roof and rocker panel repair
Large area, heavy bodywork (including Bondo repair)
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
Schedule:
We do everything we can to deliver an exceptional customer experience, and that includes delivering great vehicles when expected. If we're in a pinch, mandatory overtime is one way in which we can follow-through on this commitment to our customers. We're looking for team players who are all in on our mission and are able to work mandatory overtime based on our business needs.
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
Not a match for this role?
We have a variety of prep roles available, depending on your experience - look below to see what you'll be doing to help us get our low-mileage, late-model cars ready for our customers:
Entry-Level Prepper (min 1 year professional experience): perform light bodywork, including prepping, sanding, and buffing vehicles, removing and installing bumpers, single panel repair (including Bondo repair), and minor plastic welding
Mid-Level Prepper (min 3-5 years professional experience): perform bodywork on multiple panels, including heavy plastic welding, minor metal pulling, roof and rocker panel repair, stud welding, and large area heavy bodywork (including Bondo repair)
Experienced Prepper (min 5 years professional experience): train other autobody technicians and perform extensive bodywork on multiple panels, including plastic welding, metal pulling, roof and rocker panel repair, and stud welding
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Operations Manager - Day and Night Shift Availability
Carvana job in Avondale, AZ
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid driver's license with a clean driving record (no DUIs and no more than two moving
violations in the last 3 years).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
Warehouse Associate
Tolleson, AZ job
Are you a strong communicator, adaptable leader, and team player looking for a fast-paced, hands-on role in warehouse operations? AutoZone is hiring Warehouse Associates to support order fulfillment, inventory management, logistics, and customer service in our state-of-the-art distribution centers. No experience? No problem! We provide comprehensive training to set you up for success. What We Are Looking For:
Minimum Age Requirement: Must be at least 18 years old to apply.
Physical Requirements: Ability to lift, load and deliver merchandise.
Flexible Schedule: Availability for various shift schedules.
Fast-Paced Environment: Understand the demands of a dynamic work setting.
You'll Go The Extra Mile If You Have:
Education: High school diploma or equivalent (GED)
PIE Operation: Prior experience operating Power Industrial Equipment like forklifts, electric pallet jacks, reach trucks and stackers.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
High Volume: Prior warehouse experience in a high-volume distribution or logistics environment.
Collaborate as a team player, ensuring warehouse operations run smoothly.
Communicate effectively, working with team members to streamline processes.
Maintain adaptability, thriving in a fast-paced environment and learning new skills.
Ensure outstanding customer service, fulfilling orders with speed and accuracy.
Receive & inspect orders, verifying shipments for quality and compliance.
Pull and pack inventory, ensuring efficiency in order fulfillment.
Stock and replenish products, maintaining proper inventory levels.
Coordinate outbound shipping, supporting retail distribution and logistics.
Perform cycle counting, ensuring inventory accuracy.
Operate Powered Industrial Equipment (PIE) safely (forklifts, pallet jacks, reach trucks).
Maintain warehouse safety standards, following safety-sensitive protocols.
Automotive Wheel Repair Technician
Carvana job in Phoenix, AZ
We're looking for Autobody Technicians with a minimum of 1 year of professional experience in wheel/rim repair to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500.
As an Automotive Wheel Repair Technician, you'll be expected to repair deep wheel damage, use a wheel repair machine, and paint and clear-coat wheels.
At Carvana, you'll receive a competitive wage and amazing perks - including a 401(k) with Carvana match and even a vehicle purchase discount - all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company.
Other perks of the Job
100% company-paid healthcare premiums
Generous paid-time off and your birthday is a holiday!
ASE and tool reimbursement programs
Tuition reimbursement and student loan repayment
Schedule:
We do everything we can to deliver an exceptional customer experience, and that includes delivering great vehicles when expected. If we're in a pinch, mandatory overtime is one way in which we can follow-through on this commitment to our customers. We're looking for team players who are all in on our mission and are able to work mandatory overtime based on our business needs.
How To Get Started
Join the Carvana team by applying on this page, or call one of our recruiters by phone at (888) ###-####, Monday through Friday, between 6 AM and 4 PM PT (9AM to 7PM ET).
We also have a variety of other automotive roles available in one of our 18 locations across the country - take a look at our Careers site to apply for one of the following roles:
Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles
Auto Technician/Mechanic roles: Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles
Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles
General qualifications and requirements
Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently
Must be at least 18 years of age and possess a valid driver's license. Some positions may be subject to an Motor Vehicle Records (MVR) check
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver's license. Must be able to read, write, speak and understand English.
Retail Print Sales Supervisor
Mesa, AZ job
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Play a key role in helping your store, your people and your customers win.
Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Be flexible to perform other duties as assigned
Lead and develop a team committed to operational excellence in driving profitable sales & margin
Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Essential skills and experience:
Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyReconditioning Manager - Day and Night Shift Availability
Carvana job in Phoenix, AZ
Hours for Night Shift will be 4PM - 3AM At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country,
where our cars are inspected, perfected, and photographed before reaching the Carvana
website. Using our Carvana Certified 150-point inspection process, we're able to verify that
every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a
no-hassle, better car buying experience. We are actively looking for passionate and talented
individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking
for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations
within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle
reconditioning process and directs at least five leads and up to 70 front line associates in a lean
manufacturing environment. This role will be responsible for maintaining a culture of continuous
improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through
appropriate coaching, leadership development and training, and performance management.
• Participate in the development and execution of strategic plans, goals, and objectives, ensuring
alignment with those of the company.
• Ensure adherence to operating standards, systems, policies, procedures, and performance
standards.
• Create a work and team environment that inspires positive communication, team cohesion, and
adherence to Carvana's Values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates by providing competency-based feedback.
• Ensure adequate production capacity levels for each line and assist with production planning.
• Ensure compliance with all health and safety and loss prevention guidelines.
• Provide vision and guidance to the reconditioning team in meeting performance metrics.
• Positively reinforce and engage the team regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• 5 years of management experience either in automotive or a lean manufacturing environment.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid driver's license with a clean driving record (no DUIs and no more than two moving
violations in the last 3 years).
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.
• Requires standing for extended periods of time with frequent stretching, reaching, walking,
stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and
may have fumes or odors due to vehicle maintenance.
• Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder
heights; other lifting required from various levels.
• Requires use of safety equipment and PPO that may include but not limited to face shield or
goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa
sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for
employment without regard to race, color, religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or physical disability, protected veteran
status, or genetic information, or any other basis protected by applicable law. Carvana also
prohibits harassment of applicants or employees based on any of these protected categories.
ADESA Special Operation Lead - ADESA
Tempe, AZ job
The Lead for the Auction Special Operations (ASO) team will play a pivotal role in creating new processes, establishing production operations at new launches, and supporting ongoing training at existing integrations as we continue to build our aligned retail & wholesale capacity. This role will require frequent travel. This role is not visa eligible.
What you'll be doing
Travel to future/planned integration sites to evaluate and document existing processes and structures to determine operational opportunities and devise plans for alignment, efficiency and standardization.
Travel to current integration sites to assess performance, provide insight and coaching to leaders and teams to improve performance and standardize processes.
Identify, develop, test and implement continuous improvement efforts across Auction Operations and in partnership with partner operations teams (Reconditioning, Wholesale, Logistics, Market Operations, and Safe and Secure).
Work successfully and collaboratively with cross-functional teams in search of shared wins and process improvements.
Continue to leverage and improve on Carvana/ADESA operating standards and other work flow processes to ensure each aspect of Auction operations continues to meet speed, cost and quality objectives as the company continues to scale
Effectively train and develop Auction teams to meet or exceed department production goals and to successfully execute the Carvana/ADESA operating system and philosophy in a new site integration environment on a daily, weekly and monthly basis
Serve as process/performance optimization coach, sharing best practices, providing feedback, implementing measurements, and standardizing operations and procedures.
Positively reinforce and engage the ASO team, including providing appropriate training, development and coaching to the ASO team, including robust, timely, and consistent feedback.
Learn how the ASO team operates and leverage technical knowledge and skill to identify gaps in current training efforts and provide realistic solutions our teams can execute.
Act ethically, and portray a positive image of Carvana/ADESA by displaying the values, leadership principles, and competencies daily.
Other job duties as assigned.
What the Job Requires
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
High School Diploma or GED equivalent.
Vocational/Technical degree preferred, but not required.
Demonstrated functional knowledge in one or more areas pertaining to ADESA's Auction operations, procedures and workflows.
Experience supervising/managing a team (preferably in a production environment)
Excellent organization skills.
Ability to communicate and interact with others effectively in a professional, courteous manner.
Willing and able to speak in front of groups as large as 20-30 people.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to move in and out of vehicles regularly.
Ability to multitask and prioritize effectively.
Ability to occasionally pull and lift up to 20 lbs.
Ability to read, write, speak and understand English.
Ability to resolve complex issues and conflicts with guidance from others.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Ability to travel up to 75% of the time.
Ability to work outdoors regularly for extended periods of time in all weather conditions.
Ability to work overtime and on weekends.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Landscaper
Phoenix, AZ job
Penske Automotive Group is seeking a reliable and motivated Landscaper to maintain the appearance and health of our dealership grounds. This role involves lawn care, planting, trimming, and general grounds maintenance to keep our properties clean, safe, and visually appealing year-round. The ideal candidate has hands-on landscaping and irrigation experience, strong attention to detail, and takes pride in their work.
Responsibilities:
* Maintain lawns, plants, trees, and shrubbery through mowing, trimming, pruning, and planting
* Install and repair irrigation systems
* Apply fertilizers, herbicides, and pesticides as directed
* Remove debris, empty trash, and maintain cleanliness of grounds
* Operate and perform basic maintenance on landscaping equipment
* Ensure all work meets safety and company standards
* Other duties as assigned
Qualifications:
* Experience in landscaping and irrigation systems
* Strong attention to detail and commitment to quality
* Positive attitude, teamwork, and strong communication skills
* Ability to work outdoors in varying conditions
Schedule:
* Monday--Friday | 5:00 AM -- 2:00 PM
Why Join Us:
* Competitive pay & benefits (health, dental, vision, 401k w/ match)
* Career growth opportunities with a Fortune 500 company
* Named one of the "Best Dealerships to Work For" by Automotive News
* Supportive, values-driven work culture
If you're passionate about landscaping and want to be part of a high-performing team, apply today and help us maintain world-class dealership facilities!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Competencies
* Ability to establish personal performance goals that are consistent with the organizations standards of productivity and devise a strategy to meet those goals
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to process data and organize it for management analysis
* Ability to apply common sense understanding to carry out detailed written or oral instructions
* Ability to deal with standardized situations with only occasional or no variables
* Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to use independent judgement and discretion to accomplish departmental and organizational goals
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
* Ability to interact with a diverse group of people and be a positive influence on employee morale throughout the organization
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Heavy Work-May lift over 100 lbs. occasionally. Will frequently lift over 50 pounds at a time
This position will include a good deal of walking or standing
This position may involve sitting from time to time with some pushing and pulling of arm or leg controls
This position requires vision abilities for close up, distance, color, peripheral vision, depth perception, and ability focus intently
This position requires the ability to climb, push, pull, stoop, kneel, reach, grasp
This position involves repetitive motion
This position requires the ability to talk and hear
This position may be exposed to outdoor weather conditions including wet and humid weather
This position may be exposed to a high level of noise
This position may be exposed to dusty environments
This position may be exposed to hazardous materials
Position Type/Expected Hours of Work
Standard Business Hours with ability to work nights, weekends, and holidays as required.
Required Education and Experience
High School graduate. Previous maintenance experience. Strong ability for on the job training. General Construction background desired.
Preferred Education and Experience
Associates degree or equivalent; and three to five year's related experience and/or training; or equivalent combination of education and experience.
Automotive dealership facility experience.
Electrical and electronic principles.
Blueprint and electrical schematic reading.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Must be certified in both Electrical and HVAC repair
Valid driver's license with clean driving record
Certification of taking a 20 Hour OSHA class
Fork Lift certification
Aerial Lift Certification
Automotive Painter Assistant
Phoenix, AZ job
Summary/Objective The Painter Helper assists in the refinishing of damaged body parts and bodies of vehicles in accordance with manufacturer and dealership quality specifications and time standards. Essential Functions * Performs vehicle inspections, marks areas for dent repair, body work, refinishing, buffing, waxing and painting
* Removes rust from metal, and grease and dirt from work surface prior to painting
* Masks and protects parts that are not to be painted or coated
* Fills cavities and dents with appropriate filler material to attain smooth surface
* Mixes paint according to manufacturer's specifications
* Selects and mixes coating liquid to produce desired color
* Paints surface using sprayer or brush as appropriate to achieve quality repair
* Inspects painted units for quality of workmanship, noting any runs, sags, and unpainted area and corrects
* Heats and sprays wax or other appropriate coatings onto vehicles and products after they are tested
* Operates all required equipment to perform necessary repairs in a safe manner and in accordance with company policies and applicable local, state and federal regulations
* Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer and in accordance with company policies
* Complies with all laws and regulations pertaining to paint, thinners, and other hazardous materials. Reports any deviations to management immediately
* Communicates with service advisor and/or dispatcher if additional work is needed
* Ensures that customer vehicles kept clean during repair process
* Examines assigned vehicle to determine if further safety or service work is required or recommended and communicates this information as needed to appropriate body shop or service personnel
* Verifies that repairs and painting are complete and to quality standards prior to submitting for final approval
* Contains costs by using warranty or insurance as needed; evaluating service and parts options for repairs
* Keeps supplies ready by inventorying stock; placing orders; verifying receipt of parts, paints and supplies
* Maintain a clean, efficient work area and assist in keeping the shop neat and organized
* Documents all work performed and recommended on the repair order in accordance with operating procedures
* Understands the terminology of the automobile business and keep abreast of technology changes
* Follows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons
* Follows the Company Code of Business Ethics and Conduct
* Understands and follow all work rules and procedures and follows lawful directions from Supervisors
* Upholds the company's non-disclosure and confidentiality policies and agreements
* Maintains a professional appearance in accordance with company policy
* Attends pertinent training on request
* Attends company meetings as required
* Other duties as assigned
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Competencies
* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to perform quality refinishing of vehicle in accordance with company standards
* Good communication skills including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools and repair processes
* Outstanding attention to detail with an commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize
Supervisory Responsibility
None
Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time. This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.
Must be able to wear all required personal protective equipment.
Position Type/Expected Hours of Work
Work evening, weekend and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and 6 months related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferred
Client Support Specialist (ADESA)
Tempe, AZ job
About Us
ADESA, a Carvana-owned company, currently operates over 50 locations throughout the U.S. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services that surround our wholesale vehicle remarketing efforts, including retail and wholesale reconditioning, transportation, keys, data analytics, and many of our sites serve as market hub distribution centers for Carvana. We remarket hundreds of thousands of vehicles across North America from Dealers, Commercial Lenders, Manufacturers & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive, and filled with the best people who are passionate about what they do. We're also excited about the future! As an industry leader, ADESA is poised for expansion, including investments in facilities, sales growth, and an ever-increasing growth in customer inventory of vehicles for us to remarket! We are looking for great people who want to take this journey with us!
Role and Team
We are seeking a highly motivated and customer-focused Client Support Specialist (Advocate, Buyer Engagement), to join the ADESA Central Operations team. This role is crucial for connecting buyers with relevant marketing information, promoting active participation, and addressing diverse inventory and service needs across all ADESA platforms, with a strong emphasis on ADESA Clear. The Advocate will primarily conduct outbound outreach to a diverse portfolio of buyers, serving as an educator, customer service agent, and problem-solver to address concerns, provide value, and encourage continued purchasing activity.
Responsibilities
Make high-volume outbound calls to auction buyers
Utilize a consultative approach to educate buyers on the ADESA value proposition, highlighting its benefits and features while building rapport and addressing objections through active listening.
Encourage buyer participation across all of our ADESA platforms.
Ability to navigate multiple systems to serve customer needs and leverage technology to solve problems. (Salesforce experience a PLUS)
Utilize internal systems to understand buyer needs and document conversations in Salesforce.
Assist buyers with inventory needs and general inquiries.
Investigate and resolve root causes for decreased buying activity and buyer concerns.
Share feedback and insights on the buyer experience with internal teams like Arbitration and Customer Experience (CX).
Collaborate with the Arbitration and CX teams to address and resolve customer service issues.
Balance teamwork with individual accountability for achieving results.
Adapt quickly and positively to change, showing flexibility in a dynamic environment
Qualifications
High School diploma or equivalent required; Bachelor's degree preferred.
Strong communication skills: Ability to quickly build rapport, apply a consultative approach, handle and overcome objections, and demonstrate curiosity through probing questions to understand buyer needs.
Ability to leverage data to support unique needs of the customer and consistently follow through with commitments.
High level of attention to detail, flexibility in adapting and adjusting to change, and ability to efficiently drive execution on tasks and projects.
Ability to navigate multiple systems to serve customer needs and leverage technology to solve problems.
Salesforce experience is a plus.
1-2 years of previous customer service experience.
Marketing experience is a PLUS.
Experience with data analytics in a customer service role is a PLUS.
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Must be able to read, write, speak, and understand English.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Advocate, Buyer Engagement (ADESA)
Tempe, AZ job
About Us
ADESA, a Carvana-owned company, currently operates over 50 locations throughout the U.S. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services that surround our wholesale vehicle remarketing efforts, including retail and wholesale reconditioning, transportation, keys, data analytics, and many of our sites serve as market hub distribution centers for Carvana. We remarket hundreds of thousands of vehicles across North America from Dealers, Commercial Lenders, Manufacturers & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive, and filled with the best people who are passionate about what they do. We're also excited about the future! As an industry leader, ADESA is poised for expansion, including investments in facilities, sales growth, and an ever-increasing growth in customer inventory of vehicles for us to remarket! We are looking for great people who want to take this journey with us!
Role and Team
We are seeking a highly motivated and customer-focused Advocate, Buyer Engagement, to join the ADESA Central Operations team. This role is crucial for connecting buyers with relevant marketing information, promoting active participation, and addressing diverse inventory and service needs across all ADESA platforms, with a strong emphasis on ADESA Clear. The Advocate will primarily conduct outbound outreach to a diverse portfolio of buyers, serving as an educator, customer service agent, and problem-solver to address concerns, provide value, and encourage continued purchasing activity.
Responsibilities
Make high-volume outbound calls to auction buyers
Utilize a consultative approach to educate buyers on the ADESA value proposition, highlighting its benefits and features while building rapport and addressing objections through active listening.
Encourage buyer participation across all of our ADESA platforms.
Ability to navigate multiple systems to serve customer needs and leverage technology to solve problems. (Salesforce experience a PLUS)
Utilize internal systems to understand buyer needs and document conversations in Salesforce.
Assist buyers with inventory needs and general inquiries.
Investigate and resolve root causes for decreased buying activity and buyer concerns.
Share feedback and insights on the buyer experience with internal teams like Arbitration and Customer Experience (CX).
Collaborate with the Arbitration and CX teams to address and resolve customer service issues.
Balance teamwork with individual accountability for achieving results.
Adapt quickly and positively to change, showing flexibility in a dynamic environment
Qualifications
High School diploma or equivalent required; Bachelor's degree preferred.
Strong communication skills: Ability to quickly build rapport, apply a consultative approach, handle and overcome objections, and demonstrate curiosity through probing questions to understand buyer needs.
Ability to leverage data to support unique needs of the customer and consistently follow through with commitments.
High level of attention to detail, flexibility in adapting and adjusting to change, and ability to efficiently drive execution on tasks and projects.
Ability to navigate multiple systems to serve customer needs and leverage technology to solve problems.
Salesforce experience is a plus.
1-2 years of previous customer service experience.
Marketing experience is a PLUS.
Experience with data analytics in a customer service role is a PLUS.
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Must be able to read, write, speak, and understand English.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Product Specialist
Phoenix, AZ job
BMW North Scottsdale, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Product Specialist you will professionally and courteously help customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
* Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
* Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal and organizational skills.
* Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
* Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.
* Technical Expertise: Understand and use MS Office Suite and any other CRM and lead management tools to accurately manage inquiries and update customer files.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
* Ability to demonstrate the feature, benefits and value of vehicles using print, digital and in person communication
* Ability to vary communication style to the needs of the customer
* Ability to understand, keeps abreast of, and comply with federal, state, and local regulations that impact business
* Computer proficiency
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to process data and organize it for management analysis
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
* Ability to understand and follow work rules and procedures
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
* Ability to interact well with others
Supervisory Responsibility
N/A
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds
This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position requires the ability to hear and to talk
This position requires the ability to perform repetitive motion (doing the same activity over and over throughout the day)
This position may encounter heat and cold when demonstrating vehicles to customers
This position may work in on both a covered area (showroom) and outdoor area when vehicles may be stored or on display
Position Type/Expected Hours of Work
Work evening, weekend and holiday work hours as required.
Required Education and Experience
High School Diploma or equivalent; and one to two year related experience and/or training; or equivalent combination of education and experience. Prior retail experience is required.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent; and one to three year related experience and/or training; or equivalent combination of education and experience. Prior retail experience in a dealership is preferred.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Manufacturer training is preferred but not required
Apprentice Technician
Phoenix, AZ job
Lexus of Madison, a Penske Automotive Group dealership, is looking for an Hourly Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Hourly Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.
* State-of-the-art facilities and excellent working conditions.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.
* Safe working knowledge of shop tools and equipment, and dealership experience. Brand knowledge is preferred, but not required.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
* Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
* Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
* Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
* Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.
Competencies
* Exceptional customer service skills
* Knowledge of automotive systems
* Ability to use technical reference materials and technical manuals
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Ability to read and comprehend instructions and information
* Ability to listen to customer and determine how to assist them
* Maintains positive attitude
* Time management skills and ability to prioritize
* Excellent communication skills and works well in a team environment
Supervisory Responsibility
None
Work Environment
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, stoop, kneel, reach, grasp, and walk on a regular basis
This position involves repetitive motion
This position requires the ability to talk and hear
Position Type/Expected Hours of Work
Shop Business Hours with ability to work nights, weekends, and holidays as required
Required Education and Experience
High school diploma or equivalent. Safe working knowledge of shop tools and equipment. One to two years of related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience
Previous Automotive Technician experience or recent completion of automotive tech trade school preferred
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License
Customer Service Representative
Phoenix, AZ job
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
One year of office support experience in a customer service role preferred
High School diploma
Excellent customer service skills and attitude
Excellent written and verbal skills
Proficient with office equipment
Attention to detail
Problem-solving
Computer proficiency - MS Suite
Typing speed 45WPM
Professional appearance
Ability to multi-task in a fast-paced environment
Bilingual skills a plus
Occasional overtime as needed
Pay $18.00 - $20.29 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyAutomotive Detailer
Phoenix, AZ job
Penske Rapid Repair, a Penske Automotive Group dealership, is looking for experienced Detailers to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Detailer, you will support the Sales and Service Departments with clean and finely detailed vehicles, and get to work with the best luxury brands in the market.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
* Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
* Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal and organizational skills.
* Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
* Exceptional attention to detail.
* Self-starter with confidence to work independently to complete assigned tasks.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class experience at every step along their journey.
* Excellence: Provide an unparalleled level of quality and attention to detail when preparing and presenting vehicles to customers or potential customers.
* Growth Mindset: Strive to grow the dealership and your career by hitting monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Competencies
* Highly productive
* Good communication skills
* Good customer services skills
* Ability to perform basic math
* Ability to understand and follow work rules and procedure
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
* Ability to interact well with others
* Exceptional attention to detail
* Works well in a team environment
* Able to work well with a diverse group of people
Supervisory Responsibility
No
Physical Demands/Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Heavy Work- high physical demand level, best described as lifting, puling or pushing up to 100 pounds of force occasionally, or up to 50 pounds frequently, or 20 pounds constantly as required to move objects.
This position requires the ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp.
This position requires the ability to talk and hear.
This position involves repetitive motion.
This position works in a covered area but will also work outside and could experience heat and cold, hazards and noise.
Position Type/Expected Hours of Work
Standard Business Hours with ability to work nights, weekends, and holidays as required
Required Education and Experience
High School Diploma or equivalent; and six month or more related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience
High School Diploma or equivalent; one year of related experience and/or training; or equivalent combination of education and experience. Previous detailing experience is preferred.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid driver's license
Kitchen Designer
Phoenix, AZ job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Sales Consultant
Tempe, AZ job
Tempe Honda, a Penske Automotive Group dealership, is looking for Sales Associates to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM Here at Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, as we aim to deliver the very best experience possible to our customers. We are looking for dependable and committed professionals who share that same passion to join our sales team.
Come join our team and serve our communities' essential transportation needs in a clean, friendly, and safe environment with a top automotive brand and a Fortune 500 company. We are seeking committed, passionate, and enthusiastic individuals with a great work ethic, the highest degree of integrity, and excellent customer and interpersonal skills to join our team and deliver a world-class car buying experience to our valued clients. Our sales professionals can earn upwards of $100k per year and advancement opportunities are unlimited within the organization.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
* Excellence: Provide an unparalleled level of knowledge, expertise, and authenticity to help customers find the vehicle they're looking for.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
* Initiative: Bring new business to the dealership through referrals, networking, and repeat business.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining us on the Penske Automotive Group team. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Able to establish personal sales goals and implement a plan of action to achieve goals
* Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales
* Computer proficiency
* Good communication skills, both oral and written, with the ability to effectively communicate via face-to-face, phone, or by other means of communication
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to process data and organize it for management analysis
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
* Ability to understand and follow work rules and procedures
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
* Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
* Ability to interact well with others and be a positive influence on morale of department, dealership and organization
Supervisory Responsibility
None unless otherwise stated
Work Environment/Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.
This position requires a good deal of walking or standing, 50 percent of the time or greater will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift
This position may include prolonged periods of sitting with some pushing and pulling of arm or leg controls
This position requires climb, stoop, and kneel
This position requires the ability to hear and talk
This position requires the ability to have sufficient foot/hand/eye coordination to safely drive a vehicle
Will spend time outdoors, under varying climate conditions, subject to the elements, and may experience extreme heat and extreme cold and will also spend time indoors in air-conditioned areas
During winter months, will assist in cleaning vehicles from snow if applicable to the local climate
Position Type/Expected Hours of Work
Schedule may vary from week to week depending on operational needs.
Works evenings, weekends, and holidays as required.
Required Education and Experience
No prior experience or training is required
High school diploma or general education degree (GED) or equivalent combination of education and experience
Preferred Education and Experience
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License
Driving Record the meets insurance requirements and company policy
Current and active Sales License, in states where applicable
Asset Protection/Loss Prevention
Scottsdale, AZ job
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
Major Tasks, Responsibilities & Key Accountabilities:
The APS will utilize tools to minimize Company loss, responsibilities including but not limited to:
* Identify (external and internal) incidents of theft and fraud. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions. Minimize risk of injuries during apprehensions.
* Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud.
* Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations. Monitor criminalprosecutions, appear in court when required, testify and represent the Company in a professional manner.
* Monitor the store's physical security. Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards.
* Teach, coach, and train associates on proper operational processes as well as store safety compliance standards.
Nature and Scope:
Typically reports to store APM: In stores without APM: Multi - APM & Store Manager
This position has no direct reports.
Typically will have frequent contact outside the workgroup.
Typically procedures for analyzing situations and making conclusions are diverse.
Typically considers several options and past practice when solving problems.
Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures.
Environmental Job Requirements:
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Commercial Specialist
Phoenix, AZ job
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.
* Assist commercial customers with product selection and order management.
* Maintain accurate billing records and ensure on-time deliveries.
* Conduct account visits to build relationships and ensure service quality.
* Generate new business through outbound calls and in-person outreach.
* Follow cash handling procedures, including deposits and collections.
* Document and inspect all deliveries for accuracy and condition.
* Monitor and report on vehicle maintenance and safety.
* Manage battery consignment inventory and perform weekly stock checks.
* Handle returns and accident procedures according to company policy.
* Lead the commercial department in the absence of the Commercial Sales Manager.
* Promote a safe and compliant work environment for all team members.
What We Are Looking For
* Strong customer service and communication skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Familiarity with billing, inventory, and delivery processes.
* Commitment to safety and compliance with company procedures.
* Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
* Previous experience in commercial sales or automotive retail.
* Knowledge of AutoZone systems and procedures.
* Experience managing or supporting a team.
* Strong organizational and problem-solving skills.
* Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
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