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Assistant Community Manager jobs at Cascade Management

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  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $21.00-31.00 Schedule: Monday - Friday (8am-5pm) Hours: 40 Full-Time Properties: Spencer Court, Independence Place, Fairhaven Vista, and Barbara's Place Property Type: Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $21-31 hourly Auto-Apply 47d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $20.00-$30.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Full Time Properties: Legacy Landing & Daggatt Townhomes Property Type: Tax Credit Rent Benefit: No Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $20-30 hourly Auto-Apply 47d ago
  • Community Manager

    Thrive Communities 4.3company rating

    Portland, OR jobs

    Job Description Feel Seen at Thrive! here: ************************* Salary: $68,000 - $70,000 per year Schedule: Full-time; Monday - Friday; 9am - 6pm Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits: 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday Employer matched 401k retirement plan Bonus Potential Leasing & Renewal Commission eligible $0 premium medical, dental, and vision insurance effective 1st of the month following your start date Fully covered Long-term disability insurance for associates Fully covered life insurance policy for associates with supplemental life insurance options 24/7 Everyday Assistance Program (EAP) Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance Pet Insurance discounts Parking & Transit Commuter Benefits Annual professional development reimbursement Training opportunities and career progression/growth plans Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!) Company-wide parties and events Job Responsibilities: Financial Oversight Assist in the formulation of budgets. Responsible for staying within the established budget guidelines. Ensures all rents are collected when due and posted in a timely manner. Makes sure that all bank deposits are made immediately and reported in the appropriate systems. Performs evictions, utility cut-offs and landlord liens as required on delinquent rents. Responsible for ensuring all invoices are submitted and approved in the appropriate system for timely payment. Completes month-end procedures and reports including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity, gross potential rent. Uses and safeguards and reconciles the property credit card in accordance with accounting policies and deadlines. Personnel & Leadership Hires, trains, empowers, motivates, supervises, disciplines (including appropriate documentation) and terminates all on-site staff, as needed and under the advice and approval of leadership and Human Resources, in order to achieve other operational of assigned property. This includes new employee orientation, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines. Conducts on-going training with office staff; e.g., marketing activities, leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis. Provides leadership, coaching, recognition and works towards building strong professional working relationships amongst the team. Administrative/Office/Compliance Ensures that lease files are current, complete, and in compliance with MFTE, Section 8 or other applicable affordable program requirements. Responsible for office opening on schedule, condition of office and model apartments. Attends scheduled corporate management meetings, usually held on a quarterly basis. Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a weekly and monthly basis. Prepare for audits and complete annual reporting. Resident Relations Initiates and perpetuates a true sense of community. Maintains positive customer service attitude. Is responsible for inspections with residents of move-in/move-outs. Reviews all notices to vacate to determine the cause of the move-out. Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc. Maintenance Physically walks and inspects property on a regular basis; Verifies condition of vacant apartments. Updates make-ready board indicating vacancy status on a daily basis. Coordinates with maintenance staff to ensure timely recondition of apartments after move-out. Oversees or delegates to the Maintenance Supervisor all vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. Monitors all maintenance activities. Marketing/Leasing Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions. Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork. Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Safety and Risk Management Reports all liability and property incidents to Regional Manager and other appropriate Home Office departments immediately. Ensures that all workers' compensation claims are reported and proper paperwork is completed. Become familiar with and responsible for all Thrive and any property specific policies on Water Intrusion, AMG (apparent mold growth) or other health or building safety programs. Community Manager completes any pertinent safety checklists with maintenance staff. Insures property has a monthly safety meeting. General Conduct all business in accordance with Company policies and procedures. Performs any additional duties or tasks as assigned by the Regional Manager. Desired Skills & Experience 3+ years of experience in property management or equivalent experience to demonstrate proficiency 6+ months supervisory experience, with demonstrated, strong leadership skills Certified Apartment Manager (CAM) preferred High School Diploma or equivalent preferred Experience with Yardi/CRM and On-Site preferred A history of accuracy in reporting and overseeing a budget Experience in daily pricing and ever changing market demands/trends Desired Competencies Detail oriented with the ability to provide accurate and timely reports. Understanding the basic functions of a property budget, property management accounting and expense control. Must be able to work in a fast-paced and customer service oriented environment. Understanding of industry terms and their meaning. Ability to de-escalate conflict and remain calm and courteous at all times. Respects and understands diverse cultural and socio-economic backgrounds. Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity. Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership. Performs duties under pressure and meets multiple and competing deadlines. Works as part of a team, delegates effectively, as well as works independently. Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude. Exercises strong problem-solving skills. Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Strong time management, organizational and prioritization skills. Strong attention on resident retention. Proficient in Microsoft Word, Outlook and Excel. Ability to read, write, speak and comprehend English using correct grammar and punctuation If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical Requirements This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 60% of time is spent on feet and 40% spent sitting at desk. Constant need to type, write, & grasp (working at a computer and answering phones) Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items) Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs For more information regarding the work environment, physical, and mental requirements, please contact *****************************. Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position. Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact *****************************. The 4-panel drug screen tests for the following: Amphetamines including Methamphetamine Cocaine Metabolites Opiates including Codeine and Morphine Phencyclidine ("PCP") Thrive Communities reserves the right to modify this policy at any time without notice.
    $68k-70k yearly Easy Apply 9d ago
  • Assistant Community Manager

    Thrive Communities 4.3company rating

    Bend, OR jobs

    Feel Seen at Thrive! Learn more about Solis at Petrosa here: ***************** Salary: $25 - $28 per hour Schedule: Full-time; Sunday - Thursday 9:00AM - 6:00PM (Flexible) Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits: * 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday) * Housing Discount may be available * Employer matched 401k retirement plan * Bonus Potential * Leasing & Renewal Commission eligible * $0 premium medical, dental, and vision insurance effective 1st of the month following your start date * Fully covered Long-term disability insurance for associates * Fully covered life insurance policy for associates with supplemental life insurance options * 24/7 Everyday Assistance Program (EAP) * Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance * Pet Insurance discounts * Parking & Transit Commuter Benefits * Annual professional development reimbursement * Training opportunities and career progression/growth plans * Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!) * Company-wide parties and events Job Responsibilities: * Income Collection & Accounts Payable * Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos). * Deposits all receipts prior to bank close each day. * Enters invoices daily into appropriate system for timely payment. * May use and reconcile property credit card in accordance with accounting policies and deadlines. * Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent. * Resident Relations * Perpetuates a true sense of community. * Maintains positive customer relations attitude. * Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested. * Marketing * Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services. * Must be knowledgeable of all phases of leasing and resident retention. * Greets prospective clients, shows the community, and performs leasing duties. * Answers and handles incoming phone calls. * Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction. * Maintains a lease closing ratio at a level appropriate for the property and submarket. * Administrative * Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager. * Organizes and files all applicable reports, leases and paperwork. * Proofreads all lease paperwork and processes move-ins and move-outs. * Processes all security deposit move-out reports. * Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed. * General * Performs any additional duties assigned by the Community Manager or Regional Manager Desired Skills and Experience: * 2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service. * Experience with Yardi/CRM and On-Site * Accounts Payable experience or prior experience reviewing and paying/entering invoices. * May require Driver's License and vehicle insurance Desired Competencies: * Highly detail oriented with the ability to provide accurate and timely reports and information. * Comfortable working in a fast-paced, customer service-oriented environment. * Understanding of industry terms. * Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations. * Ability to de-escalate conflict and remain calm and courteous at all times. * Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership. * Respectful and understands diverse cultural and socio-economic backgrounds. * Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity. * Performs duties under pressure and meets multiple and competing deadlines. * Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude. * Exercises strong problem-solving skills. * Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. * Strong time management, organizational and prioritization skills. * Strong attention on resident retention. * Ability to read, write, speak and comprehend English using correct grammar and punctuation. If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical Requirements: * Stand, walk or sit alternatively depending on the specific needs of the day. * Occasional need to perform the following physical activities: * Bend/Stoop/Squat * Climb stairs * Push/Pull * Reach above shoulder * Constant need to write and type using keyboard or pen/paper * Lifting frequently up to 25lbs and occasionally 25 - 40 lbs. * Works both indoors (majority of the time) and outdoors in all weather conditions. * For more information regarding the work environment, physical, and mental requirements, please contact *****************************. Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position. Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact *****************************. The 4-panel drug screen tests for the following: * Amphetamines including Methamphetamine * Cocaine Metabolites * Opiates including Codeine and Morphine * Phencyclidine ("PCP") Thrive Communities reserves the right to modify this policy at any time without notice.
    $25-28 hourly Easy Apply 7d ago
  • Assistant Community Manager

    Thrive Communities 4.3company rating

    Bend, OR jobs

    Job Description Feel Seen at Thrive! Learn more about Solis at Petrosa here: ***************** Salary: $25 - $28 per hour Schedule: Full-time; Sunday - Thursday 9:00AM - 6:00PM (Flexible) Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits: 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday) Housing Discount may be available Employer matched 401k retirement plan Bonus Potential Leasing & Renewal Commission eligible $0 premium medical, dental, and vision insurance effective 1st of the month following your start date Fully covered Long-term disability insurance for associates Fully covered life insurance policy for associates with supplemental life insurance options 24/7 Everyday Assistance Program (EAP) Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance Pet Insurance discounts Parking & Transit Commuter Benefits Annual professional development reimbursement Training opportunities and career progression/growth plans Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!) Company-wide parties and events Job Responsibilities: Income Collection & Accounts Payable Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos). Deposits all receipts prior to bank close each day. Enters invoices daily into appropriate system for timely payment. May use and reconcile property credit card in accordance with accounting policies and deadlines. Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent. Resident Relations Perpetuates a true sense of community. Maintains positive customer relations attitude. Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested. Marketing Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services. Must be knowledgeable of all phases of leasing and resident retention. Greets prospective clients, shows the community, and performs leasing duties. Answers and handles incoming phone calls. Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction. Maintains a lease closing ratio at a level appropriate for the property and submarket. Administrative Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager. Organizes and files all applicable reports, leases and paperwork. Proofreads all lease paperwork and processes move-ins and move-outs. Processes all security deposit move-out reports. Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed. General Performs any additional duties assigned by the Community Manager or Regional Manager Desired Skills and Experience: 2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service. Experience with Yardi/CRM and On-Site Accounts Payable experience or prior experience reviewing and paying/entering invoices. May require Driver's License and vehicle insurance Desired Competencies: Highly detail oriented with the ability to provide accurate and timely reports and information. Comfortable working in a fast-paced, customer service-oriented environment. Understanding of industry terms. Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations. Ability to de-escalate conflict and remain calm and courteous at all times. Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership. Respectful and understands diverse cultural and socio-economic backgrounds. Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity. Performs duties under pressure and meets multiple and competing deadlines. Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude. Exercises strong problem-solving skills. Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Strong time management, organizational and prioritization skills. Strong attention on resident retention. Ability to read, write, speak and comprehend English using correct grammar and punctuation. If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical Requirements: Stand, walk or sit alternatively depending on the specific needs of the day. Occasional need to perform the following physical activities: Bend/Stoop/Squat Climb stairs Push/Pull Reach above shoulder Constant need to write and type using keyboard or pen/paper Lifting frequently up to 25lbs and occasionally 25 - 40 lbs. Works both indoors (majority of the time) and outdoors in all weather conditions. For more information regarding the work environment, physical, and mental requirements, please contact *****************************. Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position. Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact *****************************. The 4-panel drug screen tests for the following: Amphetamines including Methamphetamine Cocaine Metabolites Opiates including Codeine and Morphine Phencyclidine ("PCP") Thrive Communities reserves the right to modify this policy at any time without notice.
    $25-28 hourly Easy Apply 12d ago
  • Community Manager

    Princeton Property Management 4.3company rating

    Portland, OR jobs

    Princeton Property Management is looking for an experienced and motivated Multi-Site Community Manager to join our team! We are seeking candidates with proven property management and Yardi experience. The ideal candidate will possess strong marketing and leasing skills and be highly motivated to enhance property performance. Exceptional leadership and communication abilities are essential, along with a solid understanding of budget parameters and the expectations of Owners and Portfolio Managers. The schedule is Monday through Friday, and some Saturdays if needed for leasing at 40 hours a week. We are offering $29 to $30 an hour for this full-time position, along with $75 phone reimbursement each month. All offers will vary based on applicant experience, skills, abilities, internal equity, and alignment with market data. What we need from you: Two or more years of experience as a Community Manager in property management. Manage day-to-day operations of two properties. Screen new rental applications by running credit checks and confirming employment and prior rental history. Enforce the community policies to ensure quality living standards in your community. Oversee and/or prepare all legal notices then issue them accordingly. Supervise, train, and develop team members. Assure all income is deposited daily and applied correctly to the resident's ledger. Be familiar with the property budget and work with the Portfolio Manager to minimize expenses. Ensure all resident files are complete at move-in and at move-out discarding old files according to policy and procedures. Market the apartment community and oversee leasing duties to achieve the highest possible occupancy. Perform leasing functions as needed at each individual community and/or assist the leasing staff when needed. Review all advertising on a weekly basis. Ensure the highest standard of curb appeal by walking the property daily. Operate property management software program. Resolve resident issues and document incidents. Approve or oversee invoices and ensure timely submission to corporate. Prepare and/or oversee the weekly and monthly reports for accuracy and submit to corporate per company policies. Inspect all vacant and rent ready units ensuring that all maintenance is completed prior to move-in. Assume primary responsibility for all proper documentation in the community. Report all on-site injuries to Corporate immediately and the response to injury folder must be adhered to. Ensure work orders are completed in a timely fashion and in accordance with company policy. Be knowledgeable about the emergency plan and confirm that the team is trained and capable of carrying out requirements. Perform all other duties assigned by Supervisor. What you get from us besides a great place to work: Competitive wages Monthly phone reimbursement & auto reimbursement for all mobile positions Medical, Dental, Life Insurance, and Vision Outstanding Pharmacy Coverage Co Pays Optional Voluntary Life Insurance Plans 401K with a generous employer match Profit Sharing Generous Vacation Time Off Paid holidays, sick time, and family leave Earn more $ with our bonus structure! What are you waiting for? Apply today!
    $29-30 hourly 49d ago
  • Assistant Community Manager - Mobile

    Princeton Property Management 4.3company rating

    Portland, OR jobs

    Princeton Property Management is searching for an experienced Mobile Assistant Community Manager to support three properties for 30 to 35 hours per week. Wage is $21 to $24 an hour at 30 to 35 hours per week. Proficiency with Yardi software Thrives in a team environment Self-motivated, deadline-driven, and highly organized Excellent customer service and administrative skills Duties and Responsibilities: Greet potential residents, provide information and show apartments available for rent. Attend and assist in the coordination and organization of resident relations and activities. Maintain accurate and in-depth knowledge of the community, particularly in areas such as rent and pricing, vacancies, apartment availability, lease expirations, etc. Answer and follow up on all telephone and on-site traffic, in accordance with company policy and all Fair Housing Laws. Complete a “Guest Card”; obtain a completed and legible “Rental Application” from prospective residents. Forward completed application materials to the screening company. Refer prospects to other Princeton properties as needed. Upon prospects approval, execute and complete all applicable paperwork and processes. Complete reporting and enter traffic daily as required. Ensure curb appeal and community appearance as assigned. Complete Market Surveys on a quarterly basis. Maintain current and correct property files and records. Maintain a clean and organized workspace. Collect monies, fees, or any other amounts owed, and bank daily. Accompany vendors and contractors to resident apartments as needed. Assist the Community Manager in completing all turnover processes. Any and all other duties as required by your supervisor. Marketing: Maintain accurate and current information regarding community services, stores, churches, and public facilities in the neighborhood. Prepare advertising materials relative to vacant units. All online advertising must be updated daily (at minimum). Greet potential residents, provide information, and show apartments. Attend and assist in the coordination and organization of resident relations. Maintain accurate and in-depth knowledge of the property. Upon prospects' approval, execute and complete all applicable processes. Complete Market Surveys on a quarterly basis.  Princeton Property Management strives to offer the best benefits possible for our employees as we are invested in not only your overall health, but your future! Medical, Dental, Life Insurance and Vision Outstanding Pharmacy Coverage Co Pays Optional Voluntary Life Insurance Plans 401K with a generous employer match Profit Sharing Generous Vacation Paid Sick Leave Paid Holidays Supplemental Coverage Offered Monthly Bonuses
    $21-24 hourly 11d ago
  • Assistant Community Manager - Multi Site

    Princeton Property Management 4.3company rating

    Salem, OR jobs

    Are you a motivated, customer-focused professional with an interest in property management? Princeton Property Management is seeking a part-time Assistant Community Manager to support three apartment communities in the Salem area. 📠Schedule: Monday, Wednesday, Friday 24-26 hours per week 💵 Pay: $20 to $22 per hour Based on experience $25 phone and $150 auto reimbursement If you're dependable, motivated, and ready to contribute to a great team, we'd love to hear from you! Princeton Property Management strives to offer the best benefits possible for our employees as we are invested in not only your overall health, but your future! Medical, Dental, Life Insurance and Vision Outstanding Pharmacy Coverage Co Pays Optional Voluntary Life Insurance Plans 401K with a generous employer match Profit Sharing Generous Vacation Paid Sick Leave Paid Holidays Supplemental Coverage Offered Monthly Bonuses Paid Family Leave for Oregon and Washington! Duties and Responsibilities: Greet potential residents, provide information and show apartments available for rent. Attend and assist in the coordination and organization of resident relations and activities Maintain accurate and in-depth knowledge of the community, particularly in areas such as rent and pricing, vacancies, apartment availability, lease expirations, etc. Answer and follow up on all telephone and on-site traffic, in accordance with company policy and all Fair Housing Laws. Complete a “Guest Card”; obtain a completed and legible “Rental Application” from prospective residents. Forward completed application materials to the screening company. Refer prospects to other Princeton properties as needed. Upon prospects approval, execute and complete all applicable paperwork and processes. Complete reporting and enter traffic daily as required. Ensure curb appeal and community appearance as assigned. Complete Market Surveys on a quarterly basis. Maintain current and correct property files and records. Maintain a clean and organized workspace. Collect monies, fees, or any other amounts owed, and bank daily. Accompany vendors and contractors to resident apartments as needed. Assist the Community Manager in completing all turnover processes. Any and all other duties as required by your supervisor. Marketing: Maintain accurate and current information regarding community services, stores, churches, and public facilities in the neighborhood  Prepare advertising materials relative to vacant units  All online advertising must be updated daily (at minimum)  Greet potential residents, provide information, and show apartments Attend and assist in the coordination and organization of resident relations Maintain accurate and in-depth knowledge of the community Upon prospects approval, execute and complete all applicable processes  Complete Market Surveys on a quarterly basis 
    $20-22 hourly 18d ago
  • Assistant Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $18.00-28.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Full-Time Properties: 333 Oak Property Type:HUD & Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Assistant Community Manager assists the Community Manager with coordinating business operations of HUD/RD or Tax Credit properties, providing eligible individuals with unfurnished housing in multi-family dwellings. Essential Duties: 1. Assist Community Manager with overseeing complex operations, ensuring that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan.* 2. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 3. Implement CMI's policies as found in the MPM.* 4. Ensure compliance with applicable federal and state regulations associated with business operations; ensure that the Grievances and Appeals Procedure is posted in the office as well as the "Equal Housing Opportunity", "Justice for ALL", and labor posters.* 5. Notify residents of Rental Assistance when assigned by the corporate office.* 6. Transfer of over/under-housed residents by moving residents to properly sized housing unit.* 7. Show apartments, accept applications, and screen applicants (verify and certify each resident's income at initial, interim, and annual recertification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 8. Understand rental agreement and residency policies and be able to explain them to residents.* 9. Handle resident evictions along with the service and preparation of appropriate notices.* 10. Maintain waiting list files of eligible applicants and files of removed/rejected applicants (25% of total units is used to determine how many eligible applicants should be available at all times).* 11. Collect rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner; log and collect late charges, NSF, and other charges; deliver rent increase notices to residents.* 12. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 13. Prepare budget recommendations and submit to Community Manager for review as part of annual budget process.* 14. Promote harmonious relations among tenants, employees, owners, and the local community.* 15. Enforce house rules in accordance with company policies and procedures; maintain a pleasant, helpful manner at all times and know the number of adults and/or children in the complex along with their name and apartment number.* 16. Make recommendations to management for improvement of company policies, procedures, and practices.* 17. Regular and reliable attendance during scheduled hours* 18. Travel as required for in person classes and annual education conferences* 19. Perform other duties as required. *Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $18-28 hourly Auto-Apply 18d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: 21.00-31.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Full-Time Properties: Chennai Landing, Canyone East, Menta Park, Casa Sonada, and Rolling Sage Property Type: RD, Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit Bilingual: Spanish/English Strongly Preferred * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $30k-41k yearly est. Auto-Apply 9d ago
  • Community Manager

    Thrive Communities 4.3company rating

    Portland, OR jobs

    Feel Seen at Thrive! here: ************************* Salary: $68,000 - $70,000 per year Schedule: Full-time; Monday - Friday; 9am - 6pm Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits: * 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday * Employer matched 401k retirement plan * Bonus Potential * Leasing & Renewal Commission eligible * $0 premium medical, dental, and vision insurance effective 1st of the month following your start date * Fully covered Long-term disability insurance for associates * Fully covered life insurance policy for associates with supplemental life insurance options * 24/7 Everyday Assistance Program (EAP) * Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance * Pet Insurance discounts * Parking & Transit Commuter Benefits * Annual professional development reimbursement * Training opportunities and career progression/growth plans * Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!) * Company-wide parties and events Job Responsibilities: Financial Oversight * Assist in the formulation of budgets. * Responsible for staying within the established budget guidelines. * Ensures all rents are collected when due and posted in a timely manner. Makes sure that all bank deposits are made immediately and reported in the appropriate systems. * Performs evictions, utility cut-offs and landlord liens as required on delinquent rents. * Responsible for ensuring all invoices are submitted and approved in the appropriate system for timely payment. * Completes month-end procedures and reports including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity, gross potential rent. * Uses and safeguards and reconciles the property credit card in accordance with accounting policies and deadlines. Personnel & Leadership * Hires, trains, empowers, motivates, supervises, disciplines (including appropriate documentation) and terminates all on-site staff, as needed and under the advice and approval of leadership and Human Resources, in order to achieve other operational of assigned property. This includes new employee orientation, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines. * Conducts on-going training with office staff; e.g., marketing activities, leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis. Provides leadership, coaching, recognition and works towards building strong professional working relationships amongst the team. Administrative/Office/Compliance * Ensures that lease files are current, complete, and in compliance with MFTE, Section 8 or other applicable affordable program requirements. * Responsible for office opening on schedule, condition of office and model apartments. * Attends scheduled corporate management meetings, usually held on a quarterly basis. * Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a weekly and monthly basis. * Prepare for audits and complete annual reporting. Resident Relations * Initiates and perpetuates a true sense of community. * Maintains positive customer service attitude. * Is responsible for inspections with residents of move-in/move-outs. * Reviews all notices to vacate to determine the cause of the move-out. * Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc. Maintenance * Physically walks and inspects property on a regular basis; Verifies condition of vacant apartments. * Updates make-ready board indicating vacancy status on a daily basis. Coordinates with maintenance staff to ensure timely recondition of apartments after move-out. * Oversees or delegates to the Maintenance Supervisor all vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. * Monitors all maintenance activities. Marketing/Leasing * Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions. Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork. * Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Safety and Risk Management * Reports all liability and property incidents to Regional Manager and other appropriate Home Office departments immediately. Ensures that all workers' compensation claims are reported and proper paperwork is completed. * Become familiar with and responsible for all Thrive and any property specific policies on Water Intrusion, AMG (apparent mold growth) or other health or building safety programs. * Community Manager completes any pertinent safety checklists with maintenance staff. Insures property has a monthly safety meeting. General * Conduct all business in accordance with Company policies and procedures. * Performs any additional duties or tasks as assigned by the Regional Manager. Desired Skills & Experience * 3+ years of experience in property management or equivalent experience to demonstrate proficiency * 6+ months supervisory experience, with demonstrated, strong leadership skills * Certified Apartment Manager (CAM) preferred * High School Diploma or equivalent preferred * Experience with Yardi/CRM and On-Site preferred * A history of accuracy in reporting and overseeing a budget * Experience in daily pricing and ever changing market demands/trends Desired Competencies * Detail oriented with the ability to provide accurate and timely reports. * Understanding the basic functions of a property budget, property management accounting and expense control. * Must be able to work in a fast-paced and customer service oriented environment. * Understanding of industry terms and their meaning. * Ability to de-escalate conflict and remain calm and courteous at all times. * Respects and understands diverse cultural and socio-economic backgrounds. * Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity. * Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership. * Performs duties under pressure and meets multiple and competing deadlines. * Works as part of a team, delegates effectively, as well as works independently. * Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude. * Exercises strong problem-solving skills. * Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. * Strong time management, organizational and prioritization skills. * Strong attention on resident retention. * Proficient in Microsoft Word, Outlook and Excel. * Ability to read, write, speak and comprehend English using correct grammar and punctuation If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical Requirements * This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 60% of time is spent on feet and 40% spent sitting at desk. * Constant need to type, write, & grasp (working at a computer and answering phones) * Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items) * Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs * For more information regarding the work environment, physical, and mental requirements, please contact *****************************. Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position. Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact *****************************. The 4-panel drug screen tests for the following: * Amphetamines including Methamphetamine * Cocaine Metabolites * Opiates including Codeine and Morphine * Phencyclidine ("PCP") Thrive Communities reserves the right to modify this policy at any time without notice.
    $68k-70k yearly Easy Apply 7d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $21.00-28.00 Hours: 40 Full-time Properties: Conifer Gardens Property Type: Tax Credit & HUD Rent Benefit: Yes, Onsite required. 1 bedroom apartment included in overall compensation Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $21-28 hourly Auto-Apply 37d ago
  • Assistant Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $16.00-25.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Properties: Surf View Village Property Type: Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Assistant Community Manager assists the Community Manager with coordinating business operations of HUD/RD or Tax Credit properties, providing eligible individuals with unfurnished housing in multi-family dwellings. Essential Duties: 1. Assist Community Manager with overseeing complex operations, ensuring that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan.* 2. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 3. Implement CMI's policies as found in the MPM.* 4. Ensure compliance with applicable federal and state regulations associated with business operations; ensure that the Grievances and Appeals Procedure is posted in the office as well as the "Equal Housing Opportunity", "Justice for ALL", and labor posters.* 5. Notify residents of Rental Assistance when assigned by the corporate office.* 6. Transfer of over/under-housed residents by moving residents to properly sized housing unit.* 7. Show apartments, accept applications, and screen applicants (verify and certify each resident's income at initial, interim, and annual recertification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 8. Understand rental agreement and residency policies and be able to explain them to residents.* 9. Handle resident evictions along with the service and preparation of appropriate notices.* 10. Maintain waiting list files of eligible applicants and files of removed/rejected applicants (25% of total units is used to determine how many eligible applicants should be available at all times).* 11. Collect rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner; log and collect late charges, NSF, and other charges; deliver rent increase notices to residents.* 12. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 13. Prepare budget recommendations and submit to Community Manager for review as part of annual budget process.* 14. Promote harmonious relations among tenants, employees, owners, and the local community.* 15. Enforce house rules in accordance with company policies and procedures; maintain a pleasant, helpful manner at all times and know the number of adults and/or children in the complex along with their name and apartment number.* 16. Make recommendations to management for improvement of company policies, procedures, and practices.* 17. Regular and reliable attendance during scheduled hours* 18. Travel as required for in person classes and annual education conferences* 19. Perform other duties as required. *Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $16-25 hourly Auto-Apply 26d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $18.00-30.00 Schedule: Monday-Friday (8am-1:00pm) Hours: 25 Part-Time Properties: Sandhill Property Type: Tax Credit and HUD Rent Benefit: Yes, Onsite living required. 2 Bedroom apartment is considered as part of your total compensation. Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $18-30 hourly Auto-Apply 12d ago
  • Lease-Up Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $65,000 - $90,000 Annually Schedule: Monday - Friday (8am-5pm) Hours: 40 Full Time Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Lease-Up Manager is responsible for the successful planning, coordination and completion of all lease-up projects. This includes assuming all functions of the lease up process, training of all lease up staff, and is responsible for the direct oversight of all temp or permeant leasing and/or support staff for projects in their lease-up and stabilization process. An ideal candidate will be an expert in communication, project management and motivation of staff.This manager will have the ability to effectively report on simultaneous projects from inception to completion and be a self-directed and driven. Essential Duties and Responsibilities: 1. Responsible for managing and coordinating lease-up projects from beginning to end. 2. Responsible for assisting with development and update of policies, procedures, processes, and forms relating to the lease up. 3. Responsible for overseeing the lease up team and communicating with ownership groups and interior stakeholders on the progress of the lease-up. 4. Perform various outreach activities throughout the states where the lease-up work is taking place. 5. Develop and maintain close relationships with resources and advocacy agencies in the industry. 6. Communicate effectively and frequently as the Project Lead with clients, developers, investors, internal department directors, and executives. 7. Provide a variety of reports to internal and external stakeholders. 8. Develop and maintain the lease-up budget for each project including invoicing, billing, tracking payments, and allocating funds. 9. Develop positive business relationships with primary vendors, resources and clients through regular interactions via industry events, sponsorships, or phone and email communications.* 10. Coordinate the production of a wide range of marketing communications.* 11. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial) to determine eligibility in accordance with company policies and procedures and applicable regulations. 12. Review all rental applications for criminal and credit background history and lease forms for accuracy and compliance with resident policy; check all leases for accuracy and completion. 13. Complete resident lease signing and move-in sheet with resident as needed. 14. Understand rental agreement and residency policies and be able to explain them to residents. 15. Maintain waiting list files of eligible applicants, files of removed/rejected applicants and all other details tracked from beginning to end of lease-up period. 16. Collect rents, ensure proper accounting of monies collected, and make deposits in a timely manner. 17. Maintain accurate accounting records. 18. Report and approve timecards for accurate payroll information to the Payroll Department in a timely manner. 19. Maintain property files and records. 20. Prepare daily, weekly, and monthly reports for review. 21. Supervise the handling of any emergency that may arise on-site. 22. Communicate all concerns and make recommendations to supervisor in a reasonable timeframe. 23. Provide satisfactory documentation to ensure fair and timely resolution of disputes or issues with residents, employees, or others. 24. Demonstrate leadership and promote professionalism through appearance, attitude, and communication skills. 25. Ensure compliance with applicable federal and state regulations associated with business operations. Perform other duties as assigned. * Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities Directly supervise 2-5 employees. Carry out supervisory responsibilities in accordance with CMI policies, procedures and applicable laws. Travel Requirements Moderate travel is required depending on project location and need. Education and/or Education Bachelor's degree (B.A./B.S.) from four-year college or university preferred. Experience with LIHTC required. Prior experience with lease-ups required. Experience with project management, HUD, RD, or Farmworker funding programs in a lease-up setting preferred. Strong communication skills, 2 years minimum in management and 3-5 years of multifamily housing industry experience required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual strongly preferred. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, and Registrations Valid Driver's License and vehicle insurance is required. Other Qualifications Ability to operate basic office equipment such as telephones, 10 key, scanner/ photocopier, and fax machine. Microsoft Office Suite proficiency with significant experience in Excel, Word, and Outlook Calendaring. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $65k-90k yearly Auto-Apply 60d+ ago
  • Roving Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Rate of Pay: $25.00-32.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Full-Time Properties: Central Oregon Portfolio. Travel requirements vary, but may be 60 - 80% of the time. Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities This position will serve as a Roving Manager, providing support to a variety of properties and special projects. Utilizes proven skills and knowledge to readily adapt to the challenges that accompany supporting different communities, as assigned. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. While covering properties, the Roving Community Manager is responsible for all community operations and team member management, providing superior customer service to residents. Essential Duties: 1. Assist with special projects such as, but not limited to, due diligence and set up of new acquisitions, lease-up of new developments, and training of new hire/ newly promoted employees.* 2. Cover Community Manager positions as assigned.* 3. Manage community activities, including oversight of maintenance, management, and leasing teams.* 4. Effective marketing of the apartment community including successful relationship building with local businesses and corporate outreach. 5. Financial reporting, including owner reports and budget creation.* 6. Frequent communication with teams and management. 7. Oversee the day-to-day financial, sales, marketing, maintenance, and administrative operations of the community.* 8. Maintain the highest level of customer service for prospects, residents, vendors, and corporate departments.* 9. Manage financial performance and remain current on market conditions. 10. Comply with company standards as defined by Cascade Management Inc.'s Policies and Procedures and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, and OSHA.* 11. Perform other duties as assigned. 12. Regular and reliable attendance during scheduled hours* *Essential Duties Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities May directly supervise between 1 and 10 employees. Travel Requirements Travel requirements vary, but may be 60 - 80% of the time. Travel as required for in person classes and annual education conferences. Education and/or Education High school diploma or general education degree (GED). 3+ years of Community Manager experience with 150 units or more. 3+ years of Tax Credit, HUD and/or affordable housing required. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $25-32 hourly Auto-Apply 44d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $21.00-31.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Full-Time Properties: Cedarwest Apartments Property Type: Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $21-31 hourly Auto-Apply 53d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $21.00-31.00 Schedule: Hours may vary Hours: Part-Time Properties: Ochoco Manor Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $21-31 hourly Auto-Apply 9d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: $19.00-29.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Full-Time Properties: South Hill Commons Property Type: Tax Credit Rent Benefit: Yes, Onsite living required. 2 bedroom apartment included in overall compensation. Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $19-29 hourly Auto-Apply 20d ago
  • Community Manager

    Cascade Management 3.6company rating

    Assistant community manager job at Cascade Management

    About Us Compensation: 20.00-36.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Fulltime Properties: The Valfre at Avenida, Van Rich, and Kaybern Terrace Property Type: Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures. Essential Duties: 1 Implement strategies for enhancing the value of the assets.* 2. Process rent increase notices, track and implement when scheduled. 3. Responsible for tracking and reconciling properties' Accounts Receivables. * 4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. * 5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. * 6. Manage all property staff with guidance from Portfolio Managers. 7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. * 8. Complete and submit timely weekly reports; maintain neat and legible records at all times.* 9. Assist Portfolio Managers in preparing for property inspections. * 10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.* 1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.* 12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.* 13. Implement CMI's policies as found in the Operations Manual.* 14. Ensure compliance with applicable federal and state regulations associated with business operations. 15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.* 17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.* 18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.* 19. Responsible for responding to resident complaints. * 20. Understand rental agreement and residency policies and be able to explain them to residents. * 21. Regular and reliable attendance during scheduled hours* 22. Travel as required for in person classes and annual education conferences* 23. Perform other duties as assigned. * Essential Functions Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred. Certificates, Licenses, and Registrations Valid Driver's License and insurance is required. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Other Qualifications Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
    $33k-49k yearly est. Auto-Apply 60d+ ago

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