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Become A Case Administrator

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Working As A Case Administrator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $68,000

    Average Salary

What Does A Case Administrator Do At Unitedhealth Group

* Promotes customer service by establishing and maintaining quality control standards and checkpoints, monitoring the progress of all cases to ensure work is being completed according to Optum Settlement Solutions standards and customer specifications
* Fosters and maintains a productive working relationship with assigned MSA Specialists and with all production personnel.
* Works to maintain outstanding customer relationships
* Communicates with clients on case progress
* Works with MSA Specialists to prioritize and re-prioritize daily “to-dos.”Handles all case management client contacts for MSA Specialist.
* Obtains additional or missing information needed to complete the MSA report on set deadline
* Prepares all assigned MSA cases in a timely and efficient order
* Studies, analyzes and interprets complex instructions while balancing and prioritizing multiple projects
* Accurately and timely entering information into Client Profiles System on each case and manage all diaries
* Ensures Special Handling Instructions are followed throughout the MSA process
* Works with management on projects when selected and be able to provide informative and useful feedback

What Does A Case Administrator Do At Hanger, Inc.

* Pre–prosthetic consultation – provides the patient with a full comprehensive overview of the pre-operative and post-operative pathways
* First responder for the patient's prosthetic needs through the first 120 days.
* Secures all patient demographics and family contact details.
* Remains in contact with the patient/family for the first 120 days ensuring that the patient makes all appointments
* Keeps a daily log of patient activities.
* Forwards a report daily to the clinic office administrator.
* Visits patients in the hospital, in clinic and in their homes on an as-needed basis or by request.
* Works closely with the referring physicians, social workers, discharge, nursing and physical therapists.
* Works closely with the AEP coordinator – upon request coordinates AEP essential functions.
* Provides monthly reports / updates on patient progress to the Business Development Manager

What Does A Case Administrator Do At QTC, A Lockheed Martin Company

Ability to effectively manage competing priorities in a fast paced environment, and superior follow through skills Possess excellent verbal and written communication skills Demonstrate superior customer service skills Knowledge and understanding of medical terminology preferred Knowledge of Windows 7 Operating System, Microsoft Office, Outlook, Excel, Word, Internet Explorer Detail oriented and possess the ability to effectively plan, prioritize, and organize their work Must be self-motivated, and possess exceptional interpersonal skills

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Case Administrator Career Paths

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Do you work as a Case Administrator?

Case Administrator Demographics

Gender

Female

68.7%

Male

28.7%

Unknown

2.6%
Ethnicity

White

60.2%

Hispanic or Latino

18.1%

Black or African American

11.8%

Asian

6.4%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

65.5%

Mandarin

10.3%

Chinese

6.9%

Dutch

3.4%

Lithuanian

3.4%

French

3.4%

Greek

3.4%

Russian

3.4%
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Case Administrator Education

Schools

University of Phoenix

14.3%

Northeastern University

12.7%

New York University

6.3%

Wichita State University

6.3%

Ashford University

6.3%

Boston University

4.8%

University of Cincinnati

4.8%

Michigan State University

4.8%

Southern New Hampshire University

4.8%

Texas Southern University

3.2%

Troy University

3.2%

University of Maryland - University College

3.2%

Louisiana Tech University

3.2%

Virginia Commonwealth University

3.2%

Indiana University Bloomington

3.2%

Ohio State University

3.2%

Liberty University

3.2%

Savannah State University

3.2%

California State University - Chico

3.2%

Fullerton College

3.2%
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Majors

Business

19.4%

Legal Support Services

15.1%

Criminal Justice

8.3%

Law

7.5%

Political Science

4.8%

Legal Studies

3.6%

English

3.6%

Communication

3.6%

Marketing

3.6%

Accounting

3.6%

Legal Research And Advanced Professional Studies

3.2%

Social Work

3.2%

Education

3.2%

Health Care Administration

3.2%

Nursing

2.8%

Management

2.8%

Psychology

2.8%

General Studies

2.0%

Finance

2.0%

Human Resources Management

2.0%
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Degrees

Bachelors

42.1%

Other

19.8%

Masters

13.8%

Associate

9.2%

Certificate

7.2%

Doctorate

6.6%

Diploma

1.1%

License

0.3%
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Top Skills for A Case Administrator

  1. Court Hearings
  2. Bankruptcy Cases
  3. Debtors
You can check out examples of real life uses of top skills on resumes here:
  • Court room deputy, electronic court recording, docketing, proofing, intake and tagging of exhibits for court hearings.
  • Prepared necessary orders and notices on reopened and reinstated bankruptcy cases and adversary proceedings.
  • Assist a diverse population of debtors and bankruptcy attorneys with initializing electronically filed cases.
  • Monitored assigned cases to ensure completion of required procedural steps.
  • Assist attorneys at Confirmation Hearings, prepare for creditor meetings.

How Would You Rate Working As a Case Administrator?

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Top Case Administrator Employers

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