v104 - Case Intake Administrator
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Step into a pivotal role as a Case Intake Administrator with Job Duck, where your expertise will shape the first impression for potential clients. In this position, you'll be the trusted voice guiding individuals through the initial stages of their legal journey. Your ability to listen carefully, ask insightful questions, and capture essential details will ensure every client receives the attention and clarity they deserve. From scheduling consultations to preparing case files, you'll be the cornerstone of an efficient and compassionate intake process. If you thrive in a fast-paced environment, excel at communication, and take pride in delivering exceptional service, this role is your opportunity to make a meaningful impact every day.
Monthly Compensation : 1,150 - 1,220 USD
Responsibilities include, but are not limited to:
Collaborate with attorneys and team members to ensure a seamless intake process
Conduct intake calls and gather essential case details
Evaluate whether callers meet the firm's criteria for representation
Prepare initial case files for review
Manage and execute the client intake process
Serve as the first point of contact for potential clients
Schedule consultations with intake attorneys
Accurately record and organize client-provided details
Maintain accurate records in CRM systems
Requirements:
Key Skills
Detail-oriented with sharp analytical thinking
Minimum 1 year of prior experience in a customer facing role
Assertive and confident in decision-making
Legal background is a plus
Professional demeanour with a positive, upbeat attitude
Organised and proactive
Software
CRM: Clio, integrated with Salesforce
VOIP: Ring phone system
Microsoft suite
Work Schedule: Monday-Friday (may be required to work on Saturdays)
Call Volume: Very high call volume (50+ per day)
Location: Remote Mountain Standard Time [MST]
Work Shift:
8:00 AM - 5:00 PM [MST][MDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplySenior Azure & Office 365 Administrator
Remote job
JDA TSG - Senior Azure & Office 365 Administrator Salary Range: $95,000 - $110,000 per year At JDA TSG, we empower many of the world's leading brands by providing top-tier specialized talent, business process expertise, and innovative solutions that propel their organizations in dynamic new directions. Our reputation is built on delivering exceptional focus, adaptability, and confidence with every client we serve.
We have an immediate opportunity for a Senior Azure & Office 365 Administrator to join our company, working directly with the Director of Technology. This is a full-time, salaried position with a comprehensive benefits package.
The ideal candidate will have hands-on experience managing many aspects of a typical Azure environment, with a heavy focus on Office 365 and Entra ID (Azure AD). This individual should thrive on operational excellence-driving consistency, reliability, and performance across cloud identity, security, and automation systems. They will be adept at maintaining stable environments, streamlining workflows, and ensuring that service delivery meets or exceeds organizational standards through proactive and consultative insight. The role also involves mentoring Level 1 support staff, promoting knowledge transfer, process alignment, and efficient escalation management to strengthen overall team capability.
This position is a strategic business partner at its core, not simply a technical operator. The Level 2 Azure Administrator will embed themselves within business functions, proactively identifying where technology can transform workflows, enhance decision-making, and deliver measurable business outcomes. They will collaborate with department heads to understand future initiatives, bring forward innovative Azure-based solutions, and act as consultants on modernization, automation, and optimization opportunities. The ideal candidate thrives on cross-functional engagement, seeks out ways to add value beyond their defined responsibilities, and takes pride in shaping the technological direction of the organization through insight, foresight, and partnership.
Essential Functions
Azure, Entra ID, and Office 365 Administration
Administer Entra ID (Azure Active Directory), including user lifecycle management, conditional access policies, MFA, role-based access control (RBAC), and identity protection measures.
Manage Azure subscriptions, resource groups, and governance controls to ensure alignment with security and compliance standards.
Oversee Azure SFTP and Azure SQL environments, including provisioning, permissions, monitoring, and ongoing maintenance.
Monitor subscription health, usage, and cost governance, coordinating with application owners to optimize cloud footprint and ensure compliance with policy.
Support Office 365 tenant services including Exchange Online, Teams, SharePoint Online, and OneDrive along with client PC and Mac client integrations.
Manage Teams Voice services such as call routing, auto-attendants, queues, direct routing, and policy configurations.
Security, Compliance, and Governance
Implement and manage Conditional Access policies, Intune (Cloud PC) configurations, and identity protection strategies.
Conduct periodic audits on licensing, compliance, identity configurations, and system health.
Ensure secure configuration and operation of Azure storage and select correct tiers based on cost, retention, and performance requirements.
Support data movement patterns (Azure Data Factory, Logic Apps, Power Automate connectors, SFTP ingestion) at the infrastructure and governance level.
Automation and Workflow Optimization
Partner with senior engineers on automation initiatives using PowerShell, Power Automate, and related tools.
Develop and maintain standard operating procedures (SOPs) for recurring administrative tasks.
Drive improvements in operational efficiency and process standardization across Microsoft cloud platforms.
Cross Department Partnership
Work directly with business stakeholders to understand workflow requirements and propose Azure-based solutions.
Participate in modernization initiatives, cloud migrations, upgrades, and new enterprise deployments.
Align technological capabilities with department roadmaps and provide consultative guidance for future planning.
Team Collaboration and Escalation Support
Mentor Level 1 technicians, providing advanced troubleshooting support and transferring knowledge to improve first-contact resolution.
Serve as the escalation point for identity, access, and cloud system incidents.
Coordinate with vendors, CSP partners, and internal project teams to maintain and improve cloud platforms.
Required Qualifications
Strong experience administering Azure, Entra ID and Office 365 including RBAC, conditional access, MFA, and identity governance.
Hands-on experience with Azure resource management: VMs, networking, storage accounts, access controls, and security.
Ability to configure, secure, and monitor Azure SFTP endpoints and related encryption, retention, and access policies.
Strong PowerShell proficiency for automation, reporting, and troubleshooting.
Strong troubleshooting and root-cause analysis skills across identity, collaboration, networking, and access systems.
Ability to collaborate across departments and translate technical capabilities into business-aligned solutions.
Experience supporting data warehouse planning from the infrastructure perspective (storage lifecycle, capacity planning, and performance).
Strong communication skills and the ability to mentor junior technical staff.
Collaborate with data and analytics teams to support Azure Data Warehouse planning and integration, providing infrastructure-level insight on storage performance, capacity management, and data lifecycle strategies.
Technical Requirements:
Azure Active Directory / Entra ID management
Office 365 Administration
Collaborate with project teams to support cloud migrations, upgrades, and new deployments.
Microsoft 365 administration (Exchange Online, Teams, SharePoint Online, OneDrive)
Azure Networking fundamentals
PowerShell scripting
Security and compliance features (Conditional Access, Defender for Cloud, Identity Protection)
Backup, monitoring, and disaster recovery tools in Azure
Preferred Skillsets
Microsoft Certified: Azure Administrator Associate (AZ-104) or higher certification).
Experience with automation platforms such as Power Automate, n8n or Make.com)
Strong understanding of how mac OS and iOS devices interact with Microsoft 365/Entra ID for authentication, conditional access, and data-access controls, with the ability to troubleshoot escalated identity or connectivity issues.
Familiarity working with CRM platforms such as Salesforce and integrating them with cloud services and automation tools (e.g., Zapier, Make.com, Power Automate), understanding workflow orchestration, API-based data sync, and how these systems align with the broader strategy and business outcomes).
Experience supporting Azure Data Warehouse or modern data-platform initiatives.
Work Environment
This position operates within a cloud-centric enterprise environment, supporting remote and on-site operations. Work is primarily performed remotely; however, the employee may occasionally be required to travel to the NYC office for critical support, projects, or executive initiatives.
The role routinely uses standard enterprise tools such as Azure Portal, Office 365 Admin Center, Teams, and various security administration consoles. Occasional after-hours support is required for essential maintenance, system recovery, or escalation events.
The position reports directly to the Director of Technology and collaborates with departments across the organization, including HR, Finance, Data/Analytics, and Operations.
About JDA TSG:
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful in applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging technologies, and talent solutions.
Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform us of everything that we do. We knew from day one that if we hired smart, passionate people and provided them with meaningful yet challenging roles, we would thrive as an organization.
Benefits and Perks:
Healthcare - Comprehensive coverage for you and your family
Employee Assistance Program - Get support when you or your family need it with counseling and coaching
401K with company match
Paid time off
Paid parental leave
Volunteer Day Off
Life insurance - Protect your loved ones and their future
Business travel accident insurance
JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Administrative Supervisor (Hybrid Opportunity)
Remote job
**School of Medicine, Stanford, California, United States** Administration Post Date Oct 30, 2025 Requisition # 106963 The Division of Cardiovascular Medicineat Stanford University is seeking a dynamic, highly organized Administrative Supervisor to lead and support our incredible team of over 100 faculty, clinician educators, and instructors. As part of a cutting-edge division dedicated to excellence in research, medical education, and clinical care, you'll play a vital role in driving our mission to prevent and treat cardiovascular disease.
In this position, you'll provide an important role supervising administrative staff and managing operations. You will also provide direct administrative support to 1-3 senior faculty members. Your leadership, communication skills, and commitment to taking ownership of tasks and projects will be key in ensuring the continued success of the division's groundbreaking work.
If you're ready to step into a pivotal role in a fast-paced, innovative environment where your contributions directly impact the future of cardiovascular medicine, this is the opportunity for you. Come make a lasting difference with us!
This is a hybrid eligible position.
**Duties include:**
+ Act on behalf of the supervisor, department manager, or chair in regard to establishing priorities and identifying and resolving problems that are administrative in nature.
+ Research and/or write background information for meetings. Participate in meetings on supervisor's behalf, inform after the fact.
+ Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing event within budget.
+ Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial research editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites.
+ Plan and schedule calendar(s) without prior consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.
+ Create complex reports and spreadsheets which may utilize specialized software and systems. Make recommendations based on reports.
+ Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and/or vendor selection.
+ Coordinate complex office moves. Plan and coordinate routine remodeling and renovations.
+ Analyze and review material and extract pertinent information for briefing purposes.
+ Positions at this level also include one or more of the following duties: In conjunction with financial lead and/or principal investigator, assist with sponsored project research proposal submissions and post award administration. Responsible for leading the administrative functions of a program or unit. Perform human resources transactional support and/or faculty affairs support; coordinate or manage the visa process. Serve as building coordinator. Oversee or supervise day-to-day work of other administrative or support staff, student and/or temporary workers, including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, and providing performance review input.
**DESIRED QUALIFICATIONS:**
+ Bachelor's Degree.
+ Experience supervising Non-Exempt Administrative staff.
+ Knowledge of Stanford's financial systems and web applications.
+ Desire to work in an academic environment.
+ Four years of experience as an Executive Assistant or Director-level support.
**EDUCATION & EXPERIENCE (REQUIRED):**
+ High school diploma and six years of administrative experience, or combination of education and relevant experience.
**KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):**
+ Advanced computer skills and demonstrated experience with office software and email applications.
+ Proven success in following through and completing projects.
+ Excellent organizational skills and attention to detail.
+ Excellent verbal and written communication skills.
+ Excellent customer service and interpersonal skills.
+ Ability to prioritize, multi-task, and assign work to others.
+ Ability to take initiative and ownership of projects.
+ Ability to routinely and independently exercise sound judgment in making decisions.
**CERTIFICATIONS & LICENSES:**
+ None
**PHYSICAL REQUIREMENTS*:**
+ Constantly perform desk-based computer tasks.
+ Frequently sitting.
+ Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
+ Rarely twist/bend/stoop/squat, kneel/crawl.
**WORKING STANDARDS:**
+ Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
+ Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
+ Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, ********************************
**The expected pay range for this position is $45.23 to $51.03 per hour.**
**Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.**
**At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (***************************************************** provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.**
**Why Stanford is for You**
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture andunique perksempower you with:
+ **Freedom to grow.** We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
+ **A caring culture.** We provide superb retirement plans, generous time-off, and family care resources.
+ **A healthier you.** Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
+ **Discovery and fun.** Stroll through historic sculptures, trails, and museums.
+ **Enviable resources.** Enjoy free commuter programs, ridesharing incentives, discounts and more.
_Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting acontact form._
_Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law._
_The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned._
Additional Information
+ **Schedule: Full-time**
+ **Job Code: 4099**
+ **Employee Status: Regular**
+ **Grade: G**
+ **Requisition ID: 106963**
+ **Work Arrangement : Hybrid Eligible**
Account Support Administrator
Remote job
Amalgamated Bank seeks an Account Support Administrator provide client and administrative service and support to the Commercial Banking team.
By joining our team, you'll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.
Essential Job Functions:
1.Work closely with the Account Executive team to provide client support where required
2.Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation including but not limited to: Commercial, Commercial Real Estate and Nursing Homes segments
3.Review Account Opening Packages for accuracy prior to activating accounts in Horizon
4.Open and maintain all Commercial Real Estate tenant accounts
5.Assist in maintaining and monitoring Nursing Home accounts
6.Process client refunds and waivers as required
7.Process RSA token requests coordinating with Account Executive and Info Security teams
8.Setup clients in account analysis system (XAA) as prescribed by billing setup forms
9.Process monthly billing including but not limited to: running preliminary billing cycle, making adjustments as necessary and processing final billing
10.Review daily and monthly reports including, but not limited to: new accounts, account maintenance, XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits
11.Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc.
12.Process credit report request as needed by underwriting and relationship team(s)
13.Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems
14.Start all Commercial Real Estate loan packages by processing initial deposit, assigning mortgage number, creating digital loan file, etc.
15.Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews.
16.Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures
17.Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution
18.Order checkbooks and deposit slips for clients
19.Maintain attendance records and complete weekly timesheets
20.Prepare department invoices within Concur
21.Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle
22.Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping
23.Support the retail branch by performing both teller and customer service functions according to needs (DC and SF branches only).
24.Open and close the branch in the absence of the branch officers (DC and SF branches only).
25.Perform other duties as directed.
Knowledge, Skills and Experience Requirements:
1.College bachelor's degree, preferred but not required.
2.Two to three years general office experience in a fast paced atmosphere.
3.Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook).
4.Exceptional verbal, written communication and interpersonal skills.
5.Strong attention to detail and accuracy.
Our job titles may span more than one career level. The starting base salary for this role is between $25.00 - $30.00 per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.
Hybrid Work Model
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”.
Search Firm Representatives- Please Read Carefully
Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Auto-ApplyClinical and Administrative Supervisor
Remote job
The Joe Torre Safe At Home Foundation helps young people heal from trauma, including domestic violence, sexual assault, child abuse, relationship abuse, and community violence through its comprehensive youth programming. Its signature program, Margaret's Place, is a school-based violence intervention and prevention program designed to help students, faculty, and families address violence in school, at home and in the community. The Margaret's Place program addresses the underlying causes of violence and the impact of victimization through a variety of counseling and psycho-educational modalities including art-based interventions: an interactive trauma education/violence prevention curriculum; individual and group counseling; a peer leadership program; school staff, parent and community workshops/outreach; anti-violence campaigns, and more.
This is a grant-funded, hybrid position.
Travel to the Antelope Valley Union HS District Schools is required.
Summary:
The Clinical and Administrative Supervisor will oversee the services provided by clinical staff at our Margaret's Place sites in the Antelope Valley/ Lancaster area and will provide direct administrative, programmatic, and clinical supervision. The Supervisor will provide support and guidance to clinical staff to ensure successful delivery of services to youth exposed to violence. The position requires familiarity and compliance with all relevant agencies and state licensure regulations. The ideal candidate will understand violence intervention and prevention work.
POSITION RESPONSIBILITIES:
Clinical/Administrative Management:
• Provide clinical and administrative supervision to assigned program staff and maintain up-to-date clinical supervision records.
• Participate in various meetings including weekly group supervision.
• Provide support and guidance for crisis intervention cases.
• Assist in conducting and arranging staff training & professional development and conduct performance appraisals.
• Assist in developing and implementing clinical material for program components (e.g. counseling groups, school-wide campaigns, etc.).
• Ensure staff compliance with clinical best practices.
• Assist program leadership in ensuring compliance with program and contract
expectations, including funder requirements.
Review clinical records to ensure compliance with federal, state and city regulations for services and licensure, as well as internal data collection and management system.
• Participate in professional development related to job responsibilities and professional growth.
Program Management:
• Oversee youth services provided by MP Counselor at host school sites.
• Maintain mutually supportive partnerships between Margaret's Place staff and host site leadership.
• Act as point person for MP Program host sites.
• Foster collaborative community partnerships.
• Assist in coordination of special events as they relate to Margaret's Place staff and participants such as cross-site Peer Leadership events and scheduling guest speakers for host-schools and communities.
• Ensure all sites have materials and equipment needed to provide program services, including program start up and on-going ordering.
• Manage program budgets.
• Assist in on-boarding new staff.
• Provide program coverage, as needed.
• Perform other duties as assigned.
REQUIRED SKILLS/QUALIFICATIONS:
• Master's Degree in Social Work, Marriage and Family Therapy, or a related field, from an accredited program.
• Active, unrestricted CA-license in a behavioral health discipline (e.g., LCSW, LMFT, etc.). Must be registered with the BBS and be at least 2 years post-licensed.
• Must have a minimum of 5 years in the field, and at least 2 years of supervisory experience, preferred.
• An understanding of trauma, violence prevention, and victimization.
• Experience providing culturally sensitive and relevant services and working with a diverse population.
• Knowledge of school-based program delivery, preferred.
• Exhibit creativity in approach to job tasks and challenges and be self-motivated.
• Ability to manage multi-faceted programming and competing demands.
• Strong clinical, administrative, and oral/written communication skills.
• Demonstrate ability to be flexible, and to work both independently and collaboratively.
• Exhibit professional and ethical behavior.
• Present with the professional capability to support staff who work with youth exposed to violence and traumatization, as well as other programmatic and administrative stressors, in a professional manner.
• This position is hybrid - much work will be performed remotely in combination with on-site meetings and supervision.
Administrative Support Coordinator
Remote job
Administrative Support Coordinator (ASC I)
Compensation and Benefits
Anticipated Hiring Salary Range: $4,047 - $4,128 per month
This is a full-time, probationary, non-exempt position.
Positions at Fresno State are to perform their work onsite. Some positions, depending upon University needs and operations, may be eligible for remote work, one day per week, pursuant to Fresno State's remote work guidelines and the CSU policy.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general supervision of the Program Coordinators for the Africana Studies Program and the Bachelor's of Art in Social Sciences Program, the individual will provide administrative and clerical support for both programs. With similar responsibilities in each program, the successful individual will serve both, with time split between both programs at 50%. The successful individual will assist the coordinators and faculty to ensure that all University, College, and Partner requirements and deadlines are accurately and promptly met. This position requires considerable discretion and judgment in order to effectively coordinate and support all functions related to delivery of essential academic programming and services. This individual will serve as the office coordinator.
Key Qualifications
Knowledge of standard office methods, procedures, and practices, including principles of customer service.
Thorough knowledge of English grammar, spelling and punctuation, and be able to clearly communicate orally and in writing.
Working knowledge of budget policies and procedures.
Knowledge of office systems and ability to use office technology, equipment, systems, and software packages (Microsoft Office Suite, Google applications).
Ability to draft and compose documents, reports and correspondence in clear and correct English.
Ability to perform standard business math, such as calculating ratios and percentages and tracking financial data.
Ability to effectively handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature.
Demonstrated competence in understanding and communicating procedures, policies, information, ideas, and instructions.
Demonstrated ability to tackle complex academic projects utilizing organizational skills to independently plan, prioritize, and coordinate and support a team-based work environment.
Ability to apply independently a wide variety of policies and procedures.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
High school diploma or GED equivalent, and five years of office equivalent training and work experience.
Three years of progressively responsible general office experience, which includes full functional knowledge of and skill in standard administrative office procedures, practices and equipment; as well as the ability to understand and operate in a variety of organizational structures.
Deadline & Application Instructions
Applications received by September 11, 2025, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity Information
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.
Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
Easy ApplyGCM Client Administrator II
Remote job
Job DescriptionJob Title: GCM Client Administrator IILocation: Baltimore, MDHire Type: ContingentPay Range: $30.00 - $35.00/hr Work Type: Full-time Work Model: hybrid (three days onsite, two remote) Work Schedule: Monday - Friday, 8am - 5pm Recruiter Contact: Natalie Dunn, natalie@marykraft.com Nature & Scope:Positional OverviewAssists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports less experienced account relationship managers with limited supervision. May serve as administrator for medium to large (as defined by business) and/or highly complex clients. Serves as point of contact for clients regarding daily administration. Maintains daily contact with clients to address general inquiries and/or facilitate client requests. Processes all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations. Ensures proper administrative management for accounts under responsibility.Role & Responsibility:Tasks That Will Lead to Your Success
Oversee client relationships, making appropriate recommendations for routine internal business activities.
Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings. Manage daily implementation of client strategies.
Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance client experience. Resolve problems and respond to client requests in a timely manner.
Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.
Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role.
Provide and maintain appropriate levels of control to minimize losses.
Provide effective support for team members.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the company's brand.
Maintain company internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Skills & ExperienceQualifications That Will Help You Thrive
A combined minimum of 4 years of higher education and/or relevant work experience.
At least 1 year of relevant work experience with direct client contact.
Strong customer service orientation and focus on client satisfaction.
Excellent verbal and written communication skills.
Knowledge of corporate policies and procedures, especially around administration and risk controls.
Ability to manage client relationships and serve as a point of contact for client inquiries.
Ability to process complex transactions, such as cash disbursements, trades, account maintenance, and trust terminations.
Understanding of and adherence to risk and regulatory standards and internal controls.
Bachelor's degree in Finance, Business, Economics, or Accounting.
Certification: CCTS (Certified Corporate Trust Specialist), especially if trust focus.
Strong software application skills, and willingness/ability to learn new systems.
Experience working in a team environment.
Strong interpersonal skills, ability to build trust with clients.
Analytical ability to interpret financial or trust-related data.
Proven ability to build working relationships with support areas within the business.
Professionalism and integrity demonstrated in past roles.
Commercial Insurance Account Administrator - Hybrid
Remote job
Commercial Lines Account Administrator - Hybrid
Seeking a detail-oriented and experienced Commercial Lines Account Administrator to join a dynamic team. The ideal candidate will thrive in a high-volume, fast-paced environment and possess a strong background in processing certificates, maintaining client files, and supporting Account Managers and Account Executives.
Compensation Package
Salary Range: $55,000 - $65,000 (depending on experience)
Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Responsibilities
Process certificates of insurance and endorsements with accuracy and efficiency.
Maintain and update client files in the EPIC system.
Support Account Managers and Account Executives with renewals, endorsements, and other administrative tasks.
Assist with quoting new and renewal business.
Ensure timely and accurate handling of client requests in a high-volume environment.
Focus on professional liability accounts, the firm's largest line of coverage.
Qualifications/Requirements
Licensure: Active Property & Casualty (P&C) license required.
Education: Bachelor's degree is a plus but not required.
Experience: Minimum of 3 years in a similar role, with demonstrated expertise in processing certificates, renewals, and endorsements.
Software Proficiency: Experience with EPIC software is highly preferred.
Skills: Strong organizational skills, attention to detail, and ability to work effectively in a fast-paced environment.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Field Admin Support
Remote job
This position provides administrative support to accounting, procurement, IT, project administration and project management in a field setting or outside the corporate office. The Field Admin Support provides administrative support to complete projects. This position is a respected member of the team and participates during all phases of the project life cycle. Under the direction of project administration and/ or management, the Field Admin Support is responsible for facilitating, reporting and analyzing projects and all relevant documents. This position will also require to learn how to coordinate, plan, and eventually lead computer related activities in our organization. At times, the Field Admin Support may be called upon to assist in field support tasks related documentation and administrative such as receiving deliveries, picking up materials from a vendor, load & unload materials, and other related tasks as needed. Being able to adapt to new technology and adopting digital mediums that further enhances our operations is a quality needed for this position.
Supervisory Responsibilities:
* None.
Duties & Responsibilities:
* Coordinates and gathers contract documents with Project Managers and administrative staff.
* Sets up and maintains neat, orderly, complete documents and project contracts.
* Sets up projects within accounting.
* Helps move projects towards completion by performing project and office administration tasks.
* Maintains accurate records of all information related to projects for documentation, clarification, and presentation.
* Assists in monitoring and tracking project progress, scheduling, and project.
* Provides support with miscellaneous data.
* Performs general administrative duties to the Office Administration.
* Coordinates with others using video conferencing applications such MS Teams and Zoom.
* Performs other related duties as assigned.
Required Skills & Abilities:
* Excellent client-facing and internal communication skills.
* Excellent verbal and written communication skills.
* Solid organizational and time management skills, including attention to detail.
* Must be able to work independently, as well as in groups.
* Has ability to work and function in a changing and often stressful environment.
* Understanding of basic office and computer fundamentals.
* Coordinating and assist in support of technical writing and proposals.
* Successful at building relationships and establishing a connection with team members.
* Understanding of Foundation, Procore, and Arcoro Software preferred.
* Proficient with Microsoft Office Suite or related software.
Education & Experience:
* Associate's degree or equivalent from a two-year College or technical school or equivalent combination of education and experience preferred.
* Prior experience with Certified Payroll preferred.
* Prior military experience preferred.
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
Work Environment:
* This job operates in a professional office environment.
* This is an onsite position, but remote work may be authorized.
* Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary functions.
Benefits:
* Health Insurance, paid in part by the Company.
* Supplemental Insurance is available.
* Dental and Vision Insurance is available.
* Long-Term Disability (LTD) Insurance paid by the Company.
* Employee Assistance Program from Guidance Resources for emotional support, work and lifestyle support, and financial resources and legal guidance.
* Company 401(k) plan, with competitive company match.
* 5 paid holidays a year with 2 floating holidays.
* Continuing education and tuition assistance programs to assist in furthering your career with Venergy Group.
* Competitive PTO and Sick time.
* Year-end bonus eligibility based on annual performance reviews.
* Pet Insurance through Nationwide Pet Insurance.
SELECT INPUT METHOD: If a candidate uploads or copies/pastes their resume, there may be instances where the page will freeze or not continue. In this instance, do not attach a resume that is a screenshot or image pasted file. It can produce errors. The following files are permitted.
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Equal Opportunity Employer, including disabled and veterans.
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Warranty Administrator
Remote job
We are a leading technology company at the forefront of innovation, specializing in warranty processing for automotive dealerships and OEMs. Our cutting-edge proprietary software enables efficient processing of warranty claims, delivering unparalleled warranty claim results. We are seeking a proactive and tech-savvy individual to join our team as a Warranty Administrator.
Top Reasons to Work with Us:
Be part of our team that is first to market and the future of warranty claims processing
100% Remote opportunity
Competitive salary + bonus + home office stipend
Free employee health insurance
401K with employer match
Chance to work with first-of-its-kind AI/ML technology
Awesome company culture that is flexible, humble, and kind, where input is valued and teams are supportive
What our Warranty Administrators enjoy about WarrCloud:
“Every single person I interact with at WarrCloud treats me like a professional”
“My stress level at work dropped 90%, I love the automated software and friendly team”
“No more massive pile of paperwork sitting on my desk, it feels less daunting to work with a screen and have electronic repair orders”
Responsibilities:
Using experience and knowledge, review and analyze submitted claims (particularly with respect to complex claims) to consider whether additional revenue opportunities exist for the customer.
Determine additional information to obtain from the customer, review additional information provided, and determine if the additional information obtained is sufficient or if further clarification or details are advisable to obtain from the dealership in order to achieve maximum payment on the claim for the dealership.
Utilize proprietary software to review, validate, and process warranty claims accurately and efficiently.
Conduct a thorough analysis of warranty claims, including reviewing labor operations, warranty terms, customer details, and paying technicians accordingly.
Communicate with customers and other relevant stakeholders to gather necessary information and resolve warranty claim issues.
Document all warranty claim activities, including approvals, rejections, and resolutions, ensuring compliance with company and OEM policies and procedures.
Ensure accuracy and make corrections to warranty claims.
Schedule hygiene: Maintain customer's warranty receivables schedule, ensure all items have been reconciled with the OEM, and communicate adjustments with appropriate parties.
Collaborate with cross-functional teams, including customer success, technical support, product, and development, to address warranty claim trends and drive process improvements.
Provide timely and professional responses to customer inquiries regarding warranty claims status, eligibility, and resolution.
Stay up-to-date on product knowledge, OEM warranty policies, and industry regulations to provide accurate information and support to customers and internal teams.
Maintain training and certification(s).
Assist in the development and implementation of training materials and documentation for warranty claim processing procedures.
Contribute to the overall success of the warranty administration team by participating in team meetings, sharing best practices, and supporting colleagues as needed.
Perform other relevant duties as assigned.
Commission:
We offer commission payments to employees of $500 for introducing any new automotive dealership or dealership group account that becomes and remains a customer of the Company for at least 90 days. Additionally, the Company will make commission payments to employees of $1,500 for introducing any new Warranty Administrator who becomes and remains an employee of WarrCloud for at least 90 days.
Requirements
What You Need for this Position:
Minimum of 3 years of automotive warranty administration experience, preferably with high-volume dealerships or with a warranty processing company.
Excellent attention to detail and analytical skills, with the ability to review and interpret complex warranty terms and conditions.
Strong technical aptitude and proficiency in Google Workspace, Jira, and proprietary software and comfortable with learning new technology quickly and embracing change.
Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Self-motivated and proactive, with the ability to work independently from home, and collaborate effectively in a remote team environment.
Effective communication skills, both verbal and written, with the ability to interact professionally with customers and internal teams.
Reliable, high-speed home internet with a minimum of 100 Mbps download and 10 Mbps upload.
Benefits
As a valued employee, you will be able to enroll in benefits immediately upon hire that takes effect the first day of the month following your start date.
You get to enjoy 10 days of Paid Time Off per year.
We also recognize 10 major holidays per year.
Lastly, you will receive a monthly stipend of $100 to offset the expenses for your home workspace including high-speed internet, use of personal phone, and ink and paper replenishments.
Auto-ApplyEpic Resolute Client Administrator
Remote job
Job Description
We are seeking an experienced Epic Resolute Client Administrator with deep expertise in Hospital and Professional Billing (HB/PB). The ideal candidate will have a strong technical background, proven experience in Epic build/configuration, and the ability to support claims and revenue cycle operations across healthcare systems.
Key Responsibilities
Configure, build, and maintain Epic Resolute applications for Hospital Billing (HB) and Professional Billing (PB).
Manage and troubleshoot claims workflows, PPE/HPE, and related billing components.
Collaborate with revenue cycle teams to ensure accurate billing, posting, and claims processing.
Implement and support system enhancements, updates, and integrations with third-party systems.
Perform unit and integrated testing to validate configuration changes.
Provide end-user support and documentation for new builds or system changes.
Work closely with stakeholders to ensure alignment with compliance and organizational goals.
Required Qualifications
Active Epic Resolute Certification in:
Hospital Billing (HB)
Professional Billing (PB)
Minimum 10 years of hands-on experience in Epic build and configuration.
Strong understanding of claims processing and revenue cycle workflows.
Proven ability to analyze, design, and optimize billing operations using Epic tools.
Excellent problem-solving and communication skills.
Must be a technical resource (not primarily ambulatory services).
Remote work capability with reliable access and collaboration tools.
Accounts Receivable Admin
Remote job
Dealership:L0105 Lithia Home Office
Accounts Receivable Administrator
Compensation: The full salary range for this position is $16.85-24.05/hr. The anticipated starting pay is $16.85-$21.00/hr, determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We'd love to have you join us on our journey!
As an Accounts Receivable (AR) Administrator, you'll be a key liaison between Lithia Motors and our valued customers. You'll ensure payments are processed accurately and credit lines are maintained efficiently-all while delivering outstanding support to both internal teams and external clients.
What You'll Do:
Process payments and refunds accurately and on time
Reconcile AR schedules in accordance with company policy
Provide support to store locations as needed
Review and input credit application details into internal systems
Investigate and resolve account discrepancies and billing issues
Respond to service and parts customer inquiries within service level agreements
Collaborate with internal stakeholders to ensure smooth AR operations
Other administrative and support duties as assigned
What You'll Bring:
High attention to detail and a proactive, deadline-driven mindset
Strong written and verbal communication skills
Customer service experience, preferably in a fast-paced or call center environment
Confidence making outbound calls; collections experience is a plus
Critical thinking and active listening skills
Ability to prioritize tasks and manage time independently
Proficiency in Microsoft Excel, including experience with functions like XLOOKUP
A collaborative attitude and commitment to excellent service
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyArea Parts & Warranty Administrator (Remote - East Coast)
Remote job
National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.
Purpose: The Area Parts and Warranty Administrator is responsible for the day-to-day administrative guidance and support for all locations within an assigned maintenance area. Parts and Warranty support includes reviewing work order documentation, inventory counts and reconciliations, parts purchases, and transactional data to ensure locations are aligned with parts and warranty policy and procedure, and performing administrative tasks that provide control and reporting surrounding parts and warranty transactions. This also includes providing communication of compliance performance to the field for improvement.
Duties & Responsibilities:
* Effectively facilitate and manage the flow of parts & warranty information across multiple Maintenance facilities, acting as the first-line support for any parts & warranty questions from the assigned area.
* Processing and tracking internal parts transfers from one location to another within multiple inventory systems.
* Review repair orders with status of complete and closed for any missing or incorrect information that would prevent warrantable claims from being paid such as: missing Complaint/Cause/Correction comments, missing parts, or missing labor hours; communicating daily with Maintenance Supervisors within the area any changes or updates that are needed.
* Maintain strong knowledge of internal parts catalog and process requests to add parts to internal catalog for purchase, which requires building strong knowledge of parts searching and cross referencing across many online resources.
* Maintain knowledge of and drive culture of 5S practices in relation to physical inventory storerooms.
* Review inventory storeroom data within the system and advise Maintenance Supervisors on suggested stocking levels.
* Assist field locations in parts lookup and sourcing when availability poses an issue.
* Follow up on back ordered parts or work orders waiting on parts for extended periods.
* Encouraging compliance with company policies and procedures where warranty, parts, and inventory are concerned.
* May require quarterly travel to locations within the area to assist in performing/auditing parts and asset inventories.
* Always maintain a safety-oriented mindset and follow all safety rules & policies.
* Other administrative duties as assigned.
* High School Diploma or equivalent - associate or bachelor's degree in a quantitative discipline preferred.
* Two to five years' experience in one or more of the following environments:
o Parts or Service center
o Warehouse/PDC environment
o Parts Management Systems: DealerConnect, RepairLink, DealerTrak, Motor, AssetWorks, Maximo, etc.)
o Inventory control/storeroom management
* Acquire and maintain ASE Parts Certification within a reasonable timeframe after onboarding.
* Familiarity with labor operations and repair procedure documents preferred.
* Familiarity with industry Vehicle Maintenace Reporting Standards (VMRS) coding.
* Demonstrate adequate data entry/Office/computer skills.
* Demonstrate a strong customer service attitude.
* Strong ability to plan, organize, and respond proactively to the needs of others.
* Demonstrate ability to prioritize and manage multiple tasks.
* Must have excellent communication abilities (verbal, listening, and written.)
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.
Retirement Plan Account Administrator - PA2025BPO-R-006
Remote job
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Retirement Plan Account Administrator, Command Center
Location: Florida | Remote
Get To Know Us:
SS&C Retirement Solutions Team. A full suite of solutions for core recordkeeping to help firms master complexities across the retirement lifecycle from accumulation to drawdown.
The Retirement Solutions Group is seeking experienced account administrator to join our rapidly growing Relationship Management Team. In this role, you will be the primary contact on an assigned “book of business” of small asset, complex and sensitive plan sponsors and brokers. Account administrators are the liaison between the plan sponsors and various internal groups.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Serves as the primary contact and resource for plan sponsors, Third Party Administrators, broker/dealers, and other financial intermediaries regarding all retirement plan account administration aspects.
Coordinates various administrative tasks, fulfills requests from internal and external contacts, and researches and resolves plan issues as they arise.
Promotes customer satisfaction through effective service delivery and demonstrates a complete understanding of the plan sponsor and their plan, including the administration of the plan as well as the client's sensitivities, needs, and objectives concerning the plan.
Intermediate professional working on projects of moderate scope or varied tasks requiring resourcefulness, self-initiative, and significant independent judgment
Demonstrates a developing functional knowledge to evaluate the implications of issues and make solutions recommendations. Guides less experienced team members.
Develop and recommend improvements to workflows and procedures to increase efficiency and client satisfaction.
Assist in the collection, review and preparation of client information used for compliance testing and filings.
Communicate with Compliance Testing and Reporting specialists regarding testing and 5500 results or issues and is responsible for final review of each plan sponsor's compliance package.
Promote customer satisfaction through proactive and effective service delivery and ensure prompt and effective response to all plan sponsor inquiries.
What You Will Bring:
Bachelor's degree or a Master's degree with work-related experience
3-5 years of defined contribution plan administration/ management experience, with a strong background in customer service/relationship management required.
Advanced knowledge of Microsoft Office Applications; specifically Excel and PowerPoint.
Advanced knowledge of Employee Retirement Income Security Act (ERISA), Department of Labor (DOL), and Internal Revenue Service (IRS) regulatory issues highly desired.
Strong understanding of TPA, Plan Sponsor, broker, and participant roles and responsibilities in qualified plans, as well as understanding of testing and plan documents.
Possess a strong understanding of governmental plans (ex. 403(b) and 457 plans)
Able to work hybrid in local office 6 days per month.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************
#LI-JS1
#LI-Hybrid
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Auto-ApplySenior Administrative Program Coordinator, CPAN/PeriPAN Outreach
Remote job
Job Posting Title:
Senior Administrative Program Coordinator, CPAN/PeriPAN Outreach
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Hiring Department:
Department of Psychiatry
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All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue Until Aug 31, 2026
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Location:
AUSTIN, TX
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Job Details:
General Notes
The Department of Psychiatry and Behavioral Sciences at the Dell Medical School is seeking an Outreach Associate to work for the Child Psychiatry Access Network (CPAN), the Perinatal Psychiatry Access Network (PeriPAN), and other related programs.
CPAN and PeriPAN are interdisciplinary clinical services programs intended to offer primary care clinic providers and OBGYNs prompt access to on-call psychiatrists to provide expertise in assessment, treatment, and referrals for pediatric and/or perinatal patients identified as having a mental health challenge. The Outreach Associate will also work on the Safety-A program, an evidence-based intervention the trains clinicians how to identify and respond to suicide risk.
This is a state and federally funded position sponsored by the Texas Child Mental Health Care Consortium (TCMHCC). TCMHCC was created by the 86th Texas Legislature to leverage the expertise and capacity of the health-related institutions of higher education to address urgent mental health challenges and improve the mental health care system in this state in relation to children, adolescents, and perinatal women. The University of Texas Dell Medical School (DMS) is a Health Related Institution (HRI) for the TCMHCC.
A flexible working arrangement agreement can be accommodated based upon the needs of the program and with supervisor approval. This position may require occasional work on-site for some of the scheduled work week. Remote work will require reliable internet access and a suitable private workspace free from distractions. This position has an end date of 8/31/2026, but may be renewable based upon availability of funding, work performance, and progress toward goals.
Purpose
Execute and deliver on outreach strategies that elevate impact and visibility of CPAN, PeriPAN, and other related programs aimed at improving mental health access and care for children, adolescents, and perinatal women in central Texas.
Responsibilities
Recruit and retain institutional partnerships such as physicians, medical practices, and other relationships to enhance program utilization and sustainability. Identify and prospect for interested medical and/or institutional partners and find contact information. Conduct outreach by visiting Central Texas medical offices (including but not limited to Pediatricians, OBGYNs, Family Medicine) in the 13 counties included in the DMS catchment area.
Coordinate and facilitate virtual and in-person presentations, webinars, meetings, and special events that expand program visibility and impact.
Assist in data entry and collection to aid in monitoring and evaluating outreach practices and program strategies to ensure consistency, effectiveness, and alignment with legislative mandates and institutional goals. Maintain accurate and timely documentation of outreach activities and data to support reporting, auditing, and continuous improvement efforts.
With guidance from program leadership, represent CPAN, PeriPAN, Safety-A, and associated Consortium programs in various capacities, including tabling, resource fairs, meetings, events, and workshops. Engage with external stakeholders across the medical, non-profit, government, and educational sectors to promote program visibility and collaboration. Assists with scheduling faculty, clinicians, and staff for outreach-related events, workshops, and meetings.
Assist with the management of paper and promotional supply inventory by developing estimates, organizing purchase requests, and coordinating purchase orders. Other duties and special projects as assigned.
Relevant education and experience may be substituted as appropriate.
Required Qualifications
Bachelor's degree and five years of professional experience, or master's degree and 3 years of professional experience, coordinating or managing a program.
One year of experience must be in a medical, educational, or non-profit setting. Excellent communication skills.
Strong interpersonal skills with the ability to interact effectively with medical providers and work independently with strong attention to detail.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Knowledge of state and federal policies, agencies, and/or resources related to pediatric mental health.
Experience in developing and delivering educational content or workshops is highly desirable.
Proficiency in using digital tools and technology for content creation and workshop facilitation.
Salary Range
$56,000 + depending on qualifications
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Climbing of ladders
Lifting and moving
Occasional weekend, overtime and evening work to meet deadlines
Occasional interstate, intrastate and international travel
Field work as necessary
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
E-Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Auto-ApplyCustom Support Administrator (Lafayette, LA)
Remote job
About Us:
Golfballs.com is the World Leader in Golf Customization; and offers a complete selection of balls, clubs, shoes, apparel, and more from golf's top brands. Golfballs.com sells and prints over 300,000 customized golf balls each week, utilizing our proprietary visualization and fulfillment platforms.
Job Summary:
We are seeking a diligent and organized Custom Support Administrator to join our team. The Custom Logo Support Team, comprised of dedicated agents and graphic design artists, collaborates to seamlessly process orders from Sales, through Production, and finally Delivery to our valued customers. As a Custom Support Administrator, you will interface directly with our Sales Team and Vendors, facilitating order processing and ensuring the prompt delivery of personalized golf products to our clientele. If you possess a keen eye for detail, excellent organizational skills, and thrive in a collaborative environment, Apply Now!
Key Responsibilities:
· Customer Communication:
o Collect logo files from customers, request proofs from the Art Team, and obtain logo approval from customers.
o Facilitate payment collection from customers.
o Coordinate with vendors to procure products, arrange decoration, and organize delivery schedules.
o Address and resolve order issues promptly by liaising with Customers, Sales Team, IT Support, and Production Team.
· System Operations:
o Utilize GBC Admin Site (Management System) to process all orders efficiently.
o Monitor and track the progress of vendor orders.
o Maintain detailed records and notes regarding order progression and communication within the system.
· Team Collaboration:
o Foster a positive team atmosphere and culture.
o Provide support to other departments during peak seasons or based on workload and staffing levels.
Qualifications:
· High school diploma or equivalent preferred.
· Strong professional communication and customer service abilities.
· Proficient computer operation skills.
· Interpersonal skills, including self-motivation, multitasking, and attention to detail.
· Previous experience with data-management software and Microsoft Outlook preferred.
· Alignment with Golfballs.com core values: Teamwork, Accountability, Innovation, Exceeding Expectations, and Positive Energy.
Schedule/Location:
· Operational Hours:
o Monday - Friday: 7am - 6pm
o 9-hour shift within this timeframe with a 1-hour lunch
o Limited weekend hours, upon request
· Workplace Setting:
o Office Seating with assigned workstations (cubicles)
o Limited remote work available as needed and subject to Manager's Approval
Compensation:
· $15/hour
Benefits:
· Health and dental insurance
· Retirement plan options
· Paid time off and flexible work arrangements
· Opportunities for professional development and training
Join our team as a Custom Support Administrator and play a vital role in Golfballs.com's operations by supporting the Custom Logo Support Team. Collaborate with our Sales Team and Vendors to process orders seamlessly, ensuring timely delivery of customized golf products to our valued customers. If you have excellent communication skills, a knack for organization, and enjoy contributing to a dynamic team environment, we encourage you to apply today!
View all jobs at this company
Needed Branch Office Administrator (Remote)
Remote job
The Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with Financial Advisors to help clients achieve their long-term financial goals. Were proud to serve over seven million clients. Our BOAs are a valued part of the client team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Well give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
Youll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyones different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your familys well-being
Full-time Associates receive the following benefits:
A compensation package that includes bonus potential, profit sharing, a 401k (U.S.) or Group RRSP (Canada) and comprehensive and competitive health benefits. Read more about our total compensation approach.
Paid time off including vacation, sick, holidays and personal days
What characteristics would make you a successful BOA?
Ability to deepen and broaden client relationships
Ability to identify opportunities to create efficiency
Strong ability to work independently
Ability to manage multiple priorities in a deadline driven environment
Proficient in current and new office technology
Willingness to learn how financial services/markets work.
Deal Desk Administrator
Remote job
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world's leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments-testing AI agents with AI agents to catch what scripts can't. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us? Check out: *************
Cyara's Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Cyara's Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone-we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
We are seeking a Deal Desk Administrator to join our Revenue Operations team. The Deal Desk Administrator is responsible for providing crucial administration and operational support to the sales team to facilitate quote and order execution while enhancing efficiency. They will actively work with sales, legal, finance, and other cross functional teams to ensure compliance and optimize operational processes to drive successful order execution.
This role requires candidates to be based in the Eastern or Central time zone to support team collaboration.
You will be responsible for:
Quote and Contract Processing: Provide day-to-day support to the sales team by reviewing and processing sales quotes, contracts, and proposals, ensuring timely and accurate execution.
Cross-Functional Collaboration: Liaising with sales, legal, finance, and other departments to ensure all deal requirements are met and facilitate seamless deal closures.
Documentation Management: Assist with preparation and maintenance of all deal-related documentation, including contracts, quotes, special pricing requests, and other relevant records.
Compliance Checks: Help ensure compliance with pricing guidelines, approval processes, and standard terms and conditions.
Process Improvement: Assisting in identifying inefficiencies within the deal process and contributing to continuous improvements to streamline operations.
Deal Validation: Verifying deal information for accuracy and completeness, ensuring it aligns with company policies and legal requirements.
Let's talk about your skills/expertise:
Bachelor's degree or global equivalent experience preferred.
Minimum of 3 years' experience in Sales Operations, Deal Support, or Commercial support.
Minimum of 3 years' experience using Salesforce.com, CPQ, Docusign CLM (or similar order creation/execution tools).
Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements.
Continuous improvement mindset with a focus on process optimization.
Experience supporting Revenue teams in a B2B Software company.
Clear communicator with excellent written, verbal, and listening skills.
Ability to build relationships effectively across global teams.
Strong diagnostic and problem-solving skills.
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Why you should join us: At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.
Cyara cares for its own - you'll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we've built our business on four essential values that we live and breathe every day: Deliver Excellence Innovate BoldlyIntegrity FirstEmbrace Curiosity
Interested? Know someone who might be? Apply online now.
Agencies: Thanks, but we've got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
Auto-ApplySenior Admin Coordinator-Credentialing-hybrid
Remote job
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a **Senior Administrative Coordinator** to join our team in **Cumberland, RI** .
Senior Administrative Coordinator- Medical Staff Office
Location: Cumberland, RI/ Hybrid (Onsite Tuesday)
Pay Rate: $24.99 per hour
Start Date: 1/05/2026
Shift: M-F 8:00-5:00pm EST
Employment Type: Long Term Contract /Not a Direct Hire
Position Summary:
The Medical Staff Office Senior Coordinator has primary responsibility for the non-clinical aspects of physician operations. In this role you will be a part of a collaborative cross-functional team charged with ensuring that the evolving administrative physician operations which support the organization comply with internal and external regulations, standards, and practices.
Primary Duties and Responsibilities:
- Support provider and Collaborating Physician applications to the Georgia Composite Medical Board for prescriptive authority and prescriptive authority documents are fully executed, filed, and maintained as applicable.
- Utilize the MDStaff database to record and maintain pertinent information
- Assist in various projects
- Participates in other departmental activities as assigned
Required Qualifications:
- Strong organizational skills and impeccable attention to detail is a priority
- The ability to focus on details in a dynamic ever evolving fast-paced environment
- Ability to work collaboratively in a team environment.
- Excellent customer service, verbal, and written communication skills.
- Proficiency with Microsoft Office especially Excel
- Comfortable with learning new software applications.
Preferred Qualifications:
- 3+ years of experience working in a fast-paced, complex administrative environment.
- 3+ years' Experience in a healthcare environment.
- Easily adapt to change in an energetic environment.
- Comfortable with communicating at all levels in the organization.
- Motivated to establish, maintain, and manage working relationships with colleagues, external vendors, and contracted physicians.
- Strong problem-solving skills.
- Must be able to assess situations and make decisions, independently at times.
- Project management experience
Education:
- Verifiable High School Diploma or GED required
- Bachelor's degree preferred
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Manager, Client Administration
Remote job
External Description:
Manages a Retirement Plan Management team responsible for providing high-quality operational and administrative support to clients. Responsible for ensuring that good client relations are maintained and that client retirement plans are operating efficiently and effectively.
Responsibilities
Fosters a culture of strong accountability while ensuring the team consistently follows established operational and administrative processes.
Analyzes trends and recommends process enhancements to improve team performance.
Acts as an escalation point for complex problems that less experienced resources cannot solve.
Provides input into decision-making processes.
Communicates with clients and prospects to support their operational and administrative needs and ensure high client satisfaction.
Partners alongside service teams, including relationship managers, to engage clients on proactive plan reviews, issue remediation and ongoing service.
Tracks and reports on team deliverables.
Coaches and guides assigned staff to improve the execution of security and business continuity activities and achievement of goals.
Manages staff development and talent management processes.
Coaches and counsel' staff as well as determine staffing and compensation recommendations, and participates in hiring and termination decisions.
Provides subject matter expertise and leadership support for business initiatives.
Drives adoption and execution of business initiatives.
Qualifications
Required:
Bachelor's degree or the equivalent combination of education and relevant experience AND
5+ years of total relevant work experience
Preferred:
ASPPA Credentials such as QKA, QPA, etc. or certificates such as RPF or similar Foundational Retirement plan knowledge
Account management experience
Project management experience
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to one day per week from home.
City:
State:
Community / Marketing Title: Manager, Client Administration
Company Profile:
Location_formattedLocationLong: Maryland, US
CountryEEOText_Description: Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. Benefits: We invest in our people through a wide range of programs and benefits, including: • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions • Flexible and remote work opportunities • Health care benefits (medical, dental, vision) • Tuition assistance • Wellness programs (fitness reimbursement, Employee Assistance Program) Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.