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Become A Case Aide

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Working As A Case Aide

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Case Aide Do At Bay Cove Human Services

* Check patient's schedule for the day.
* Assist with and/or perform procedures with proper instruction and supervision, such as: admitting, transferring, discharging patients, observing and caring for patients in isolation, seeing that safety devices and precautions are being used.
* Responsible for client’s receipt of Andrew House Orientation Packet, the Client Handbook.
* Observe patients and note physical condition, attitude, reactions, etc and report unusual findings to charge nurse.
* Chart information in orderly log and sign entry.
* Participate in general ward cleaning duties.
* Attend in-service trainings and daily case conferences as directed by supervisor.
* Assist in providing non-professional nursing or other supportive care under the direction and supervision of professional nurses/counselors.
* Maintain proper care and use of supplies and equipment.
* Drive patients to appointments or discharge destination in the absence of the driver

What Does A Case Aide Do At State of Arizona

* Under immediate supervision, provides a variety of services to families, children and adults in various social services in DCS
* Assists clients with application processes; provides case management assistance to participants involved in child protective services
* Provides clerical support
* Transports DCS clients to scheduled appointments
* Supervises child/parent visits
* Teaches home management, parenting skills, child development and budgeting for DCS clients
* Participates in a variety of meetings and/or client hearings, as requested
* Performs other duties appropriate to the assignment

What Does A Case Aide Do At Cayuga Centers

* To support staff in supervising, transporting, and communicating with program youth as assigned.
* Transport youth as assigned
* Respectfully communicate with children, foster parents, and colleagues.
* Assist team during case emergencies.
* Pick up or deliver possessions as assigned.
* Accompany youth to appointments as needed.
* Assist within the Cayuga Centers tutoring program as needed.
* Assist with the intake process as needed.
* Assist with case documentation as needed.
* Supervise youth as assigned.
* Shopping as assigned.
* Must handle confidential material in a responsible manner.
* Attend required training.
* Read required books.
* Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA.
* Access to Protected Health Information is limited to the extent required to perform responsibilities effectively and efficiently.
* No access will be permitted unnecessarily.
* These essential job functions dictate the level of access, use, and disclosure of confidential information.
* Perform other duties as requested by your immediate supervisor or the Chief Executive Officer

What Does A Case Aide Do At Graham Windham

* Supports the mission, vision and philosophy of
* Graham Windham.
* Complies willingly
* with all organizational policies and procedures.
* Supports all functions that attain and maintain
* accreditation and compliance with all regulatory agencies, including NYC
* Children’s Services (NYCCS), the NYS Office of Children and Family
* Services (OCFS) and the Council on Accreditation (CoA).
* Participate in appropriate professional development activities to attain and maintain competency.
* This competency includes the appropriate provision of services for the specific populations served.
* Effectively manages financial, information, and
* physical resources to achieve the organization’s objectives.
* Reports incidents of suspected
* abuse/neglect/maltreatment involving children and families to the
* appropriate supervisor.
* Maintain good working relationship with administrative,
* clerical and program staff within the Division of Family & Community
* Support Services, the other divisions and programs of Graham
* Windham, and
* with staff of community agencies.
* Position Specific
* Duties/Responsibilities:
* Responsible for recording phone messages,
* handling correspondence, ordering supplies, and performing other essential
* day to day activities, which include but are not limited to:
* o Maintaining sign in/ out sheet
* o Updating program’s office calendar
* o Tracking staff schedules
* Establish and maintain
* an administrative filing system within the office.
* Oversee records
* management, including off-site storage
* o Create and maintain case records
* o Process new referrals and create intake packets.
* o Support Program Director and Program Supervisor in
* ensuring that PROMIS and CONNECTIONS systems are updated regularly.
* Maintain a
* clearinghouse of all forms and resources being used by Graham Windham
* Preventive Services.
* o Updating Shared Drive
* o Collecting information regarding community resources
* and disseminating said information to staff and client families.
* Responsible for
* the development of various types of logs and systems in order to monitor
* program activities and outcomes
* o Update and maintain client roster, FASP
* due date list, and administrative binders
* o Collect educational data (including report
* cards and attendance records) and maintaining client roster.
* o Provide administrative support to Program
* Director and Program Supervisor to ensure that program is in compliance with
* OCFS and NYC Children’s Services’ policies and protocols.
* Provide training
* and technical assistance to program staff in the areas of clerical and
* administrative function and to provide clerical support on emergency
* situations.
* o Orient new staff and interns
* o Enroll staff and interns in trainings and workshops
* using STARS and other systems
* Monitor the
* submission of and follow-up regarding time sheets, purchase orders, check requests
* and other correspondences to other agency departments.
* Taking minutes at
* staff meetings
* Ensure that all
* office equipment is functional at all times and follow up with repairs when
* necessary.
* Support program
* staff by making casework contacts, including covering home visits and other collateral
* contacts when necessary
* o Cover home visits when program is understaffed
* o Make school visits to help collect educational data
* Complete other
* tasks as assigned by the Program Director.
* Related Duties and
* Responsibilities:
* Promotes the
* Program Performance process by assisting in collecting data to demonstrate
* program-related outcomes
* Maintains
* relationship with community resources related to foster care prevention,
* including schools, hospitals, other community-based organizations / institutions
* and other child welfare agencies.
* Coordinates job
* tasks for maximum productivity.
* Maintains communication
* with administrative staff in coordinating case planning activities.
* Facilitates other
* projects as assigned.
* Qualifications
* High School
* diploma
* Knowledge of MS
* Word, Excel and similar word processing programs and equipment.
* The ability to
* organize, manage and teach others in various Administrative and Clerical
* functions.
* The ability to
* work in a team format.
* Excellent
* communication (written & verbal) skills.
* A strong interest
* in the enhancement of the quality of life for those who depend upon agency’s
* services.
* Bilingual
* preferred.
* Physical and Sensory

What Does A Case Aide Do At MVM Inc.

* Collect, bag, and label with child’s A-number any belongings (money, jewelry, etc.) from UC when they arrive at the shelter and log it into the UC portal.
* Consistently monitor email to receive tasks from Case Managers in a timely manner.
* Assist Case Managers with any and all tasks and requests, including but not limited to: Running background checks, national and/or state sex offender checks; conducting address verifications via Google Earth and Google Maps; scheduling fingerprint appointments; creating Excel tables to track UC Length of Stay (LOS) for Case Manager caseloads; locating and escorting UCs to and from Case Manager if needed; prepping documents in the FRP for the Case Manager if possible; assisting with any other reasonable assistance requests from Case Managers

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How To Become A Case Aide

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Case Aide jobs

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Case Aide Career Paths

Case Aide
Specialist Account Manager Billing Specialist
Business Office Manager
8 Yearsyrs
Counselor Case Manager
Career Manager
6 Yearsyrs
Family Support Specialist Family Support Worker
Case Manager
5 Yearsyrs
Family Support Specialist Program Coordinator Assistant Director
Center Director
7 Yearsyrs
Case Manager Therapist
Clinical Director
9 Yearsyrs
Foster Care Case Manager Child Welfare Specialist Case Manager
Clinical Manager
8 Yearsyrs
Service Coordinator Registered Nurse Nursing Director
Clinical Services Director
11 Yearsyrs
Social Worker Therapist
Clinical Supervisor
8 Yearsyrs
Family Support Worker Program Manager Associate Director
Director Of Admissions
7 Yearsyrs
Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Program Assistant Assistant Director Director
Executive Director
10 Yearsyrs
Program Coordinator Home Health Aid Career Manager
Health Care Manager
8 Yearsyrs
Residential Counselor Licensed Practical Nurse Occupational Health Nurse
Health Services Manager
7 Yearsyrs
Social Worker Program Manager Senior Project Manager
Project Director
8 Yearsyrs
Service Coordinator Sales Coordinator Front Office Manager
Resident Manager
5 Yearsyrs
Family Support Worker Specialist Direct Support Professional
Residential Manager
5 Yearsyrs
Specialist Case Manager
Service Director
9 Yearsyrs
Foster Care Case Manager Career Specialist Social Worker
Social Services Manager
5 Yearsyrs
Program Assistant Program Coordinator Social Worker
Social Work Case Manager
6 Yearsyrs
Counselor Social Worker
Social Work Supervisor
7 Yearsyrs
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Case Aide Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Japanese

  • Mandarin

  • Arabic

  • Khmer

  • Somali

  • Chinese

  • Turkish

  • German

  • Tigrinya

  • Amharic

  • Hmong

  • Dari

  • Carrier

  • Cantonese

  • Croatian

  • Afar

  • Korean

  • Italian

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Case Aide Education

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Top Skills for A Case Aide


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Top Case Aide Skills

  1. Transport Children
  2. Supervise
  3. Financial Assistance
You can check out examples of real life uses of top skills on resumes here:
  • Transport children to their appointments for physical abuse and foster care health screens.
  • Escorted and transported foster children in visits to their natural parents, and supervise the visit.
  • Handled confidential financial assistance paperwork in reference to state and government funds.
  • Respect the visitation site location rules regarding visitation procedures; and Abide by the Department of Child Safety s confidentiality standards
  • Provided documents to caseworkers, including home visit summaries, intake physicals and other medical documents.

Top Case Aide Employers

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