Case aide job description

The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.

Under general direction of the Child Support Supervisor, performs a variety of tasks related to the management of a caseload: enters data into the computer system for case initiation; interviews obligees/obligors to gather the maximum amount of information for the system; monitors child support cases for compliance with court ordered payment plans and support obligations, as established by the court; assists in advanced location efforts; assists with interstate document processing and direct income withholding, and performs other related work as assigned.

Pay range listed is hiring range. Full range is $22.83 to $34.26 per hour with outstanding performance.
Performs process serving of legal documents and follow up activities.

Schedules and completes intake interviews with applicants to obtain factual information in completing the necessary paperwork to open and maintain cases. Enters data into the computer system.

Manages the arrears only and monitor only cases for payments and compliance with court orders. Makes recommendations to Child Support Officers in regard to delinquent accounts to proceed with appropriate court action. Negotiates with customers to increase compliance with payments and money owed.

Reviews files and contacts parties and/or employers to obtain additional information regarding employment status, availability of health insurance, address information, and updating the necessary computer system to reflect changes.

Processes public assistance and foster care referrals to assure cases are properly set up in the computer system.

Works on special projects and reports as assigned.

Attends meetings, workshops, trainings, and conferences at the discretion of the supervisor.

Works the hours and/or shifts assigned and begins and ends work on time.Occasional training in St. Paul is required.

Performs other related duties as required or assigned.

Minimum Qualifications

Requires equivalency of high school graduation and four years related legal (family law), administrative, customer services, or human services experience in a direct or support service function. A bachelor's degree in a human services program, paralegal, or related field may substitute for the experience. Preference given for county or state child support, case aide, or collections experience, court/family lawexperience with service of process and court filings. Computer experience and ability to multi-task in a demand-driven work environment is a must!

Selection Process

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments.Final selection will include a background check and approval by the County Board.

HOURS AVAILABLE : 20 hours/week

JOB SUMMARY : Thomas Allen provides person-centered services to individuals with disabilities. As a Case Aide, you will work with either Developmental Disability or Long Term Care Case Managers and assist them in an administrative capacity that does not involve contact with individuals served.

DUTIES INCLUDE :

• Help case managers compile information for billing reports
• Data entry and report distribution
• Maintaining and distributing division client and client coverage lists
• Filing, faxing, paperwork and file preparation, mail-outs, and other administrative duties
• Assist case managers with obtaining forms and information from providers
• Remain abreast of industry changes, DHS changes, and contractual requirements
• Other duties as assigned

REQUIREMENTS :

• High School diploma required; Associate's degree is preferred
• 1 year of post-secondary education OR administrative assistant, office/clerical work experience, case aide or closely related experience
• Experience in the Human Services field preferred, but not required
• Required to be able to carry/lift 30 pounds
• Proficient computer skills, ability to work independently, able to meet deadlines, and excellent attention to detail
• Background clearance
• Ability to effectively communicate in English, written and verbal
• Driver's license, acceptable driving record and proof of auto insurance required
• Must be at least 18 years of age

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Thomas Allen, Inc. is a social services agency that provides a variety of person-centered services to individuals with disabilities throughout the state of Minnesota. Our team of nearly 800 employees are key players in assisting individuals served with group home support, semi-independent and independent living, case management, care coordination, and guardianship. As our agency continues to grow, we are looking for team members with diverse perspectives and backgrounds who are passionate about providing services that empower those we support.

Thomas Allen, Inc. is an Equal Opportunity and Affirmative Action Employer of all people without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran's status, membership or activity in a local human rights commission, or status with regard to public assistance.

Join our team and make a difference!

admin, administrative support

Job Posted by ApplicantPro

• Minimum age requirement is 21 years old.
• A minimum of two years of experience in driving
• Ability to drive an 8-12 passenger vehicle
• Strong interpersonal relationship and communication skills necessary.
• Valid PA driver’s license with excellent driving record
• Must demonstrate an understanding of and respect for the cultural diversity of clients
• Ability to make safe and appropriate decisions during times of crisis

Clearances Required: PA Act 33 (Child Abuse) / Act 34 (Criminal History) / Federal Criminal History Record (FBI Fingerprint) / National Sex Offender Registry

Other Skills/Abilities:

• Must demonstrate an understanding of and respect for the cultural diversity of clients
• Ability to make safe and appropriate decisions during times of crisis

Position Summary:

• Provides transportation for clients to and from the afterschool program, group activities and other transportation needs. May also provide transportation assistance to other programs, as needed.
• Provide transportation updates to staff about girl’s behaviors and interactions during transports.
• Provides supervision on clients during the afterschool program or community events, as applicable.
• Incorporates Sanctuary tools and practices into everyday interactions to create a trauma-informed environment. Upholds the principles of Sanctuary to provide a therapeutic framework and culture.
• Actively participates in all required team meetings, trainings and supervisory sessions. Meets regularly with supervisor, communicates openly needs, concerns, and ideas; utilizes feedback given in supervisory sessions.
• Performs in accordance with established system-wide competencies and receives satisfactory performance evaluations annually.
• Performs other duties as assigned.

Work Environment:

Works in an afterschool setting with adolescent girls with adverse backgrounds. Staff must be prepared to engage in verbal and physical interventions in the event of a crisis.

Physical Requirements: Sitting, standing, kneeling, bending, stooping, reaching over head, speaking, hearing, reading comprehension and the ability to lift and carry 50 pounds.

General Requirements: 1) Indoors in busy office, working in close proximity to co-workers; 2) Frequently required to work at a fast pace; 3) Requires considerable concentration and creativity; 4) Weekend and evening work required; 5) Travel required (transporting clients).