How to hire a case analyst

How to hire a case analyst, step by step

Here's a step-by-step case analyst hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a case analyst job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new case analyst
• Step 8: Go through the hiring process checklist

What does a case analyst do?

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1. Identify your hiring needs

   Before you start hiring a case analyst, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A case analyst's background is also an important factor in determining whether they'll be a good fit for the position. For example, case analysts from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of case analysts.

   Type of Case Analyst	Description	Hourly rate
   Case Analyst	Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.	$14-30
   Business Analyst/Quality Analyst	A business analyst/quality analyst is responsible for evaluating business outputs and operational processes to ensure that everything adheres to the quality standards and business regulations. Business analysts/quality analysts support senior management in determining solutions to improve the company's services and provide the highest satisfaction for the customers and clients... Show more	$27-46
   Information Technology Analyst	An information technology analyst is responsible for identifying business opportunities by creating and designing technology systems that would help business operations perform efficiently and accurately. Information technology analysts manage systems maintenance, upgrade and install updates for better optimization, and perform feature revisions and adjustments based on the end-user experience... Show more	$29-53

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Management System
   • Business Procedures
   • DOD
   • SharePoint
   • Medicaid
   • Telephone Inquiries
   • Child Support Cases
   • Background Investigations
   • Appropriate Research
   • Outbound Calls
   • Technical Knowledge
   • Law Enforcement
   • Court Orders
   • CMS

   Check all skills

   Responsibilities:

   • Manage a variety of special project task that are request from CMS, and provide by a very strict deadline.
   • Assist in the development and implementation of new documentation processes, coordinate workflow and manage credit derivatives documentation backlog.
   • Assist investigators (USIS, FIS, DOD, USAF, OPM, FBI, etc . )
   • Conduct onsite admission assessments, and concurrent reviews on each member using Milliman criteria.
   • Create a 'living' spreadsheet that consolidates key document information and hyperlinks back to the original SharePoint file.
   • Calculate reduction for attorney's fees and costs, used diagnosis codes (ICD-9) for relate injuries.

   More case analyst duties

3. Make a budget

   Including a salary range in your case analyst job description is a great way to entice the best and brightest candidates. A case analyst salary can vary based on several factors:

   • Location. For example, case analysts' average salary in maine is 40% less than in california.
   • Seniority. Entry-level case analysts earn 53% less than senior-level case analysts.
   • Certifications. A case analyst with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a case analyst's salary.

   Average case analyst salary

   $44,146yearly

   $21.22 hourly rate

   ---

   Entry-level case analyst salary

   $30,000 yearly salary

   Updated December 24, 2025

   Average case analyst salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$59,805	$29
   2	Arizona	$51,572	$25
   3	District of Columbia	$50,322	$24
   4	New Jersey	$48,616	$23
   5	Massachusetts	$48,315	$23
   6	Pennsylvania	$48,288	$23
   7	New York	$47,909	$23
   8	Connecticut	$47,711	$23
   9	Mississippi	$46,481	$22
   10	Illinois	$46,194	$22
   11	Arkansas	$46,055	$22
   12	Colorado	$45,318	$22
   13	Virginia	$43,761	$21
   14	Kansas	$43,526	$21
   15	Ohio	$43,466	$21
   16	Florida	$42,326	$20
   17	North Carolina	$41,020	$20

   Average case analyst salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Standard Chartered	$62,649	$30.12	2
   2	Western & Southern Financial Group	$59,038	$28.38	4
   3	Morgan Borszcz Consulting	$55,888	$26.87	4
   4	CVS Health	$55,183	$26.53	734
   5	Nationwide	$51,069	$24.55	9
   6	Enova	$49,353	$23.73
   7	Beth Israel Lahey Health	$48,724	$23.43	41
   8	Colorado State Express	$48,724	$23.43
   9	Aetna	$47,784	$22.97	7
   10	Uphold	$47,532	$22.85
   11	MetLife	$46,645	$22.43	12
   12	Booz Allen Hamilton	$45,795	$22.02	29
   13	Randstad North America, Inc.	$42,399	$20.38	7
   14	INDUS Technology	$41,684	$20.04	4
   15	Robert Half	$41,563	$19.98	48
   16	Daily Journal	$40,806	$19.62
   17	Alvarez & Marsal	$40,379	$19.41
   18	Renasant Bank	$39,714	$19.09	1
   19	Lahey Health Behavioral Services	$39,662	$19.07
   20	NC.gov	$34,204	$16.44	10

4. Writing a case analyst job description

   A good case analyst job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a case analyst job description:

   Case analyst job description example

   • Minimum Associates Degree, but Bachelor is preferred
   • Must have experience with any of the following:
     • claims analyst
     • claims examining
     • medical coding
     • grievances appeals
     • medical billing
     • healthcare policy work

   100% REMOTE!!

   Pay rate determined by experience

   About Aston Carter:

   Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

   At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

   Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

   The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

   If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

   Copy this example

   

5. Post your job

   There are a few common ways to find case analysts for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your case analyst job on Zippia to find and recruit case analyst candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit case analysts, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   Sometimes, it's not enough to interview case analyst candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new case analyst

   Once you've selected the best case analyst candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new case analyst. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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