Case coordinator jobs near me

We are seeking professional and reliable individuals to join our remote workforce as Inbound Call Support & Service Records Coordinators. This work-from-home role supports call center operations by assisting customers, coordinating communication records, and maintaining accurate documentation across internal systems. In this role, you will assist customers through inbound phone calls and approved written communication channels. Your responsibilities include responding to general inquiries, providing accurate information, and ensuring each interaction is handled respectfully and professionally. Clear and consistent communication is essential. Alongside customer support, you will manage service coordination tasks. These include recording call summaries, updating internal systems with accurate information, reviewing documentation for completeness, and maintaining organized digital records. Attention to detail is critical, as accurate information supports service quality and internal reporting. This position follows structured procedures and standard operating guidelines. Training materials, call handling instructions, and system access guidance will be provided during onboarding. Although remote, you will stay connected with supervisors and colleagues through digital collaboration platforms. Applicants must have a reliable internet connection, a computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills, including email usage and familiarity with online tools, are required. Strong organizational and time management skills are necessary to succeed. Previous experience in call center operations, customer support, or administrative roles is helpful but not required. Entry-level candidates are encouraged to apply, and full training will be provided. Work schedules may be flexible, including part-time or full-time options based on operational needs. Compensation and scheduling details will be shared during the interview process. No application fees or upfront payments are required.

Duration: 03 Months Job Overview - Case Manager We are seeking a self-motivated, detail-oriented, and highly organized Case Management Coordinator to support Medicaid Long Term Care/Comprehensive Program members in Miami-Dade County, FL. This role is primarily field-based, requiring approximately 75% travel within the assigned region, with 25% work-from-home responsibilities. The coordinator will assess, plan, implement, and coordinate case management services to support members' medical, social, and wellness needs across home, assisted living, and nursing facility settings. Key Job Duties Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program enrollees Conduct telephonic and face-to-face assessments of members in homes, assisted living facilities, and nursing homes Perform comprehensive member evaluations using care management tools and data review Provide coaching, education, and support to empower members to make informed healthcare decisions Monitor, evaluate, and document care activities in compliance with regulatory and accreditation guidelines and internal policies Utilize case management and quality management processes consistently and accurately Experience & Qualifications Required Bachelor's Degree required, preferably in Social Work or a related field Case management experience required Long-term care experience preferred Bilingual Spanish/English strongly Schedule Monday-Friday, 8:00 AM - 5:00 PM (EST) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruter Details: Name: Umar Farooq Email: ********************************** Internal Id #25-55185

Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience. Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus. Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making. Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act. Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity. Principal Accountabilities: Disability-Related Accommodation and Exemption Management 70% * Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students. * Participate in regular Case Review meetings with Accessible NU for high level requests. * Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations. * Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures. * Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests. * Generates creative and practical solutions to address current and emerging accommodation needs. * Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process. * Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.) * Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise. Non-Disability Accommodation and Exemption Management 15% * Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.). * Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process. * Liaise between Residential Services and campus partners. * Create, collect, and track data related to number and type of requests. * Create annual report of all accommodation and exception requests. Special Assignments 5% * Participates in developing and implementing strategic planning goals, objectives, and assessments. * On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating. * Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas. University and Community Resource 5% * Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc. * Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU. * Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities. Professional Development 5% * Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings. * Stays abreast of current research in the field by reviewing publications, journals, technical information, etc. * Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner. * Anticipates future needs and trends of post-secondary disability issues. Minimum Qualifications: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. * Demonstrated experience working effectively with a variety of populations. Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Prior work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Prior Residential Services experience * Proven conflict mediation skills * Adaptability and sensitivity to changing times Minimum Competencies: * Ability to problem solve, collaborate, and negotiate in various situations * Highly developed facilitation skills to foster a safe space for students to share accommodation needs * Highly developed communication skills to foster collaborative partnerships with faculty * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved * Ability to work both independently and in team settings * Proven skills in creating and building processes, procedures, and workflow Preferred Competencies: * Knowledge of learning styles and Universal Design for Learning Working Conditions: * The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. • Salary Range: from $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Communicate with multiple providers and consolidate inquiries for efficiency Maintain professionalism and empathy in all client and provider interactions Participate in daily, weekly, and monthly team meetings Negotiate with providers on behalf of clients after training period Coordinate timely follow-ups with stakeholders Accurately document all findings and interactions in the CRM system Confirm insurance coverage applicability for clients Contact providers on behalf of clients to request and review outstanding invoices and verify balances Requirements: Additional Job Description: • Location: Virginia (Remote support for U.S.-based office) • Time Zone: Eastern Standard Time (EST) • Office Hours: Monday to Friday 8:30 AM - 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos Required Skills: • Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Advanced/native-level English skills (both written and spoken) • Strong attention to detail and organizational skills • Excellent verbal and written communication • Emotional maturity and ability to handle sensitive information • Empathetic and professional demeanor • Ability to work independently and as part of a team • Comfortable with CRM systems and VoIP tools EQUIPMENT REQUIREMENTS: • Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series • 8GB RAM (16GB recommended) • Windows 11 • Internet speed of 15 Mbps upload and download • Headset with microphone (laptop webcam microphones are not acceptable) • Apple's mac OS is not supported Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

The Greater Nashville Regional Council (GNRC) is seeking an experienced planner or communications professional to lead public and stakeholder engagement activities for its planning and economic and community development programs. GNRC is responsible for preparing regional plans for transportation, environmental quality, economic development, solid waste and a growing list of additional topics. In addition, GNRC provides support to local governments by providing grant writing assistance, conducting research, and developing plans and public policies. The Outreach Coordinator will be expected to: Build and strengthen relationships with planning partners including elected officials, public agencies, business groups, universities and research institutions, community-based non-profit organizations, and advocates; Develop and implement community and stakeholder engagement plans, methods, and tools for a variety of local and regional planning and policymaking initiatives; Support public relations efforts by helping to draft press releases, maintain media contact lists, track press coverage, and assist with media outreach; Develop, publish, and manage content for social media platforms and agencywide or project-based websites; Assist with developing and/or editing written copy for GNRC materials and publications; Assist with developing and editing presentations and in presenting material to boards, committees, stakeholder organizations, and the general public; Assist with developing visualizations such as renderings, drawings, maps, and other graphics to help 1) communicate planning concepts to a variety of audiences and 2) translate community and stakeholder input for presentation to policymakers; 3) Prepare written reports and presentations on the findings, key takeaways, and lessons learned from outreach activities; Participate in industry associations and continuing education opportunities to remain current on emerging and best practices related community engagement; Work with GNRC management to ensure outreach activities stay coordinated across the organization; and Lead special projects as identified by department heads or the executive team. Qualifications: The preferred candidate will have two or more years of experience in community engagement in support of plans and public policies related to issues of growth and development, urban design, environmental sustainability, or public infrastructure. Strong writing, public speaking, and group facilitation skills are a must. A degree in communications, public relations, urban planning, public policy, public administration or related field is preferred. Foreign degrees and credentials will be considered. Compensation: The minimum starting pay is $70,000. The offered pay rate will be subject to experience and qualifications. GNRC provides a fully paid pension through the Tennessee Consolidated Retirement System and offers a dollar for dollar match to a 401k up to 3% of gross salary. Inquire for more information about benefits. Remote Work Policy: While GNRC provides flexibility for remote/hybrid working conditions, this is not a remote position. The selected candidate will be expected to work from the GNRC office with regularity. Travel Expectations: This position will require regular travel throughout the Middle Tennessee area. A valid driver's license and access to personal transportation is required. GNRC was established by the TN General Assembly as an association of local governments empowered to convene local and state leaders for the purposes of planning and programming state and federal investments into a range of social services and public infrastructure. GNRC serves as the region's federally-recognized Area Agency on Aging and Disability (AAAD), Economic Development District (EDD) and administers the Metropolitan Planning Organization (MPO) on behalf of the Nashville Area MPO Transportation Policy Board . More information is available at GNRC.org. Position open until filled. GNRC is an EOE, AA Employer

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary HMS is hiring an Insurance Subrogation Case Specialist to join our growing team! In this role, you'll help identify, verify, and coordinate healthcare coverage for Medicaid members, while managing subrogation and claims-related cases. If you have experience in insurance, healthcare claims, or call center operations-and you're looking for a mostly remote position with career growth potential-this is a great opportunity to join a mission-driven organization that helps make healthcare more affordable and efficient. Your role in our mission * Investigate and verify healthcare coverage and third-party liability information for Medicaid recipients. * Review and analyze insurance policies, claims, and case documentation. * Manage active subrogation case files and ensure all data is entered accurately and on time. * Communicate with insurance carriers, employers, and members to obtain and confirm coverage details. * Handle a high volume of inbound and outbound calls related to subrogation or claims. * Prepare and maintain reports on open cases, enrollment updates, and payment processing. * Support company goals for revenue recovery, accuracy, and program compliance. What we're looking for * 3-5 years of experience in insurance, healthcare, or government-sponsored programs. * Experience handling customer service or call center inquiries (both inbound and outbound). * Strong attention to detail and accuracy in data entry. * Proficient with Microsoft Excel, Word, and internet research. * Excellent communication, problem-solving, and organizational skills. * Ability to work independently in a remote/hybrid environment. What you should expect in this role * Hybrid role - primarily remote with in-office presence 2 days per month in Dublin, Ohio. * Monday to Friday schedule (daytime business hours). * Video cameras must be used during all interviews, as well as during the initial week of orientation. * To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance. * To Test your internet download and upload speed: * Go to Google. * Search for Internet Speed Test or click here. #LI-HYBRID #LI-JA1 #LI-CM1 The pay range for this position is $43,800.00 - $62,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

Helping with UR transmission. Working high volume of faxes and voice mails. Data entry. Coordinates and implements the transition of care (TOC) / Discharge (DC) plan for ambulatory patients. Prioritizes and coordinates the plan across the care of continuum through critical thinking, teamwork, and communication between care providers, patients, families and external vendors to ensure timely discharge. JOB ACCOUNTABILITIES: COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN. * Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs. * Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition. * Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed. * Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan. * Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay. * Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team. * Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and/or progress in TOC goals throughout the day to promote timely discharge. * Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services. DEPARTMENTAL GOALS & OBJECTIVES. * Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed. * Delivers the Medicare "Important Message" (IM) and informs patient or medical facility of their right to appeal their discharge. * Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership. * Actively participates in daily team huddles and CC department meetings. * Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions. * Collaborates with team members on interdependent tasks. * Demonstrates initiative and flexibility in working with intra / interdisciplinary teams. * Actively shares knowledge and information with team members. * Builds and maintains relationships that foster trust and confidence. COMMUNICATION. * Maintains accurate, current and legible documentation according to department standards. * Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient * Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record. * Enters final post-discharge provider and assures closure of discharge cases in Allscripts * Provides clerical support as needed including copying, faxing, scanning and data entry. * Completes all forms required for department reporting CUSTOMER SERVICE. * Demonstrates tact and respect for all customers. * Actively builds positive relationships with all customer and partners. * Uses effective communication skills to resolve issues in a timely, positive and productive manner. * Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders. * Identifies and escalates quality and risk management concerns to CM leadership team. * Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral. .SKILLS AND KNOWLEDGE: Oral and written communication skills. Interpersonal and time management skills Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands. Ability to work independently with a minimum of direction. Ability to exercise discretion and prioritize tasks, seeking input as indicated. Intermediate PC skills and word processing skills required. Skills ehr, emr, customer service, HIPAA, healthcare, medical, health plan, insurance, patient care, data entry, call center customer service, front desk, microsoft office, EPIC, healthcare systems, patient access, patient registration, patient scheduling, administrative support, medical terminology, insurance verification Top Skills Details ehr,emr,customer service,HIPAA,healthcare,medical,health plan,insurance,patient care,data entry Additional Skills & Qualifications EPIC is required Must have health insurance knowledge Must have 1 year of recent healthcare experience within inpatient or outpatient experience High school diploma or equivalent Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Reno, NV. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 6, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!

Job DescriptionDescription: Keches Law Group, P.C. is a well-established, 50 attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, medical malpractice, and discrimination. We are seeking bilingual Client Intake Specialists to join our team. This is a remote position. Duties: Receiving incoming client calls and initiates outbound calls to potential clients, as received electronically and by live transfer Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics Using the firm software to enter all case and client details, and maintains detailed logs and task history within the database Conveying accurate information to clients with regard to different case types with confidence and assurance Setting the tone and pace of all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential clients Demonstrating the ability to converse with varying client personalities to collect pertinent details to determine the viability of their claims Maintaining client confidence by keeping client information confidential Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position Requirements: Skills/Qualifications: High School diploma or equivalent 1-2 years of customer service/call center experience or law firm experience is preferred Multi-lingual abilities are required (Haitian Creole, Cape Verdean Creole, Spanish, or Portuguese require) Ability to accurately translate verbal information into written correspondence Ability to prioritize and escalate client calls appropriately Strong phone, typing, and computer skills are a must; experience with Microsoft Office Suite is preferred Ability to absorb, retain, and apply new information Strong attention to detail Ability to interact professionally and appropriately with clients, attorneys, and others Must be energetic, well organized, and have the ability to multi-task Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy Ability to work in a high intensity, high stress environment Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the firm Excellent verbal and written communication skills Excellent problem-solving, analytical, and evaluative skills Schedule Remote Monday - Friday 8:30am - 5:00pm (EST) Benefits Health, Dental, and Vision Insurance 401(k) Plan with Profit Sharing Flexible Spending Account Paid Time Off Paid Holidays Basic Life Insurance Long Term Disability Employee Referral Bonuses The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $38,000.00 - $41,000.00 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds. AAP/EEO Statement Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.

Modern Family Law, a rapidly expanding law firm specializing in Family Law, is seeking a remote Intake Specialist to join our sales team in Colorado, Texas or Georgia. This candidate will be required to work an MT timezone shift. If you are a dedicated professional seeking a dynamic and rewarding career in client services, this is your opportunity to shine with a leading firm. As a key member of our intake department, you will play a critical role in welcoming potential clients and guiding them through their initialinteractions with the firm. Your ability to communicate clearly and empathetically, manage client records with precision, and collaborate with other departments will ensure a positive and seamless intake experience. Primary Duties: Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm's services and setting expectations for the intake process. Conduct conflict checks to ensure compliance with firm policies. Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitatingretainer fee transactions. Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. Track and log follow-up activities to maintain a complete record in the CRM. Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences. Requirements Two to Five (2-5) years of experience in sales, customer service, or a related field, with a proven track record of client engagement and follow-up. Experience in legal intake or a client service role is a plus. As our culture is remote-first, all employees are expected to have the ability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours. Proficiency with Apple products and CRM systems, with a typing speed of 50 WPM or higher and excellent attention to detail. Ability to communicate calmly and effectively with clients in stressful situations, demonstrating empathy and professionalism. Strong organizational skills and the ability to prioritize multiple competing tasks in a fast-paced environment. Client-focused mindset, dedicated to delivering exceptional service and fostering positive client relationships. Skills and Competencies: Excellent written and verbal communication skills with the ability to handle client interactions with care and clarity. Strong organizational skills, with the ability to handle multiple priorities and meet tight deadlines. High attention to detail, ensuring accuracy in client records, communications, and transaction processing. Ability to collaborate effectively within a supportive, professional work culture. Adaptability and flexibility, thriving in both remote work and in-person settings when required. Proficiency in CRM systems and technology used in remote client management. Mandatory Notices for Applicants: ADA Compliance: All candidates and incumbents are expected to perform the duties as assigned so long as they can meet the expectations set forth with or without reasonable accommodations. Should a candidate require accommodation, they need to advise the Director of People & Culture in advance. Compensation: $20- $24 per hour. The range presented is a reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, internal and external pay equity, and other job-related factors as permitted by law. Full-time employees may be eligible for health insurance with an optional Flexible Spending Account or a Health Savings Account, short-term disability, long-term disability, dental insurance, vision care, life insurance, 401(k) Retirement, vacation, sick time, and an employee assistance program to support the personal wellness needs of our employees. Additional voluntary programs are available and include voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. Additionally, in some markets, commuter and transit benefit programs are available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work from Anywhere -- eligible after 6 months.

Job Description Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support health plans, health systems, and value-based organizations by reaching members where they are - in their homes and communities - to improve access, close care gaps, and reduce avoidable utilization. As a tech-enabled, field-based care delivery organization, our teams provide a range of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational excellence, and coordinated care across clinical, administrative, and remote teams. Position Summary The Transition of Care Coordinator (Clinical) is responsible for reviewing daily hospital discharge notifications (ADT feeds), triaging member needs, and coordinating timely post-discharge in-home or telehealth visits. This role serves as the clinical support layer for TCC's Engagement and Care Coordination teams and plays a critical part in ensuring a safe transition for members returning home after hospitalization. Compensation Salary $60,000 - $65,000, commensurate with experience. Key Responsibilities Clinical Triage Review daily ADT/discharge alerts to identify eligible members. Assess discharge diagnoses, risk level, and clinical appropriateness for TCC services. Prioritize outreach based on clinical needs and post-acute risk factors. Determine the appropriate intervention pathway Member Engagement & Coordination Conduct initial outreach to recently discharged members. Confirm discharge details, evaluate immediate needs, and assess potential barriers to care. Coordinate with the Care Coordination team to ensure visits are scheduled within required timeframes (24-72 hours). Support members with education, planning, and navigation during early post-discharge periods. Communication & Partner Support Serve as a clinical liaison to health plan case managers, hospital teams, and discharge planners. Provide status updates and close-loop communication back to referral partners. Ensure accurate documentation in TCC's care platform and maintain program compliance. Program Support & Workflow Development Assist in building and improving TOC workflows, SOPs, and process standards. Monitor TOC metrics including engagement rates, timeliness of visits, and readmission risk indicators. Collaborate across internal teams to improve operational effectiveness. Qualifications Required (one of the following): Licensed Practical Nurse (LPN), or Medical Assistant (MA) with strong post-acute or hospital experience, or Experience in Case Management Preferred: Experience reviewing ADT feeds or discharge summaries. Familiarity with Medicaid and DSNP populations. Experience in home-based care, case management, community paramedicine, or value-based care. Strong communication and documentation skills. Why This Role Matters This role ensures members have a safe, supported transition from hospital to home and enables TCC to deliver timely post-acute care. The Coordinator directly impacts readmission reduction, quality outcomes, and care continuity for our health plan and provider partners. Powered by JazzHR X49JOv5R9l

The Housing Coordinator enables people to establish or maintain housing. Supervisory Responsibilities: None. Duties/Responsibilities: Assist clients in locating suitable housing in the community Complete person-centered housing plan Assist client in locating community resources Performs outreach to the community and other appropriate agencies regarding Housing Communicates regularly with clients and their support teams to discuss progress, problems, and plans Take clients to tour potential housing sites Assist clients in completing housing application Assist with packing and move coordination Follow up on a regular basis once move is completed to assist in housing stability Maintain progress notes as required Attend weekly team meeting and one on one meetings as required Have a solid internet connection if intending to work remote Required Skills/Abilities: Completion of HSS DHS training within the first week of employment Completion of mandated reporter vulnerable adult training within the first week of employment The ability to pass a DHS background check Knowledge of person-centered thinking and practices General knowledge of the housing search process and subsidized housing types Excellent verbal and written communication skills. Embodies the core values of Mentoring Professionals: We are change We do the right thing (when no one is looking) We listen to help We bring joy We don't give up on people Able to perform independent tasks without supervision Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Competencies: Integrity when interacting with clients and their support team The ability to work independently and complete task in a timely manner Ability to work in a team-based environment, share resources, and cooperate with others Punctual to all appointments Education and Experience: High school diploma or equivalent required Valid driver's license required Ability to pass DHS background check required Experience working with vulnerable adults preferred

Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas. This position builds and maintains relationships with property owners willing to provide emergency and/or permanent housing to clients of Volunteers of America Ohio and Indiana's Supportive Services for Veterans Families (SSVF) program. This position assists veteran families in securing permanent housing. In addition to activities that build relationships with prospective landlords, this position will conduct tasks necessary for the selection of a rental unit by clients; specifically, touring inventory, lease negotiation, and pre-move-in inspection of units. The Housing Coordinator will work with case management to facilitate resolution of issues between landlord and client during tenancy, including maintenance disagreements or non-compliance with lease agreements. We offer a generous benefits package including paid time off, medical, dental, vision and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services. Bachelor's degree (B.A.) or equivalent from four-year college or technical school preferred and three to five years related experience and/or training; or equivalent combination of education and experience. Previous experience negotiating contracts, lease terms, and agreements, strongly preferred. Public Housing Authority or real estate/property management experience preferred.

As a key nursing leader, the House Coordinator provides both direct and indirect supervision for staff across all shifts - days, evenings, nights, weekends, and holidays. This role ensures the smooth operation of hospital services by overseeing staffing, resource management, and patient flow, maintaining continuity of care in the absence of Department Directors or Managers. The House Coordinator serves as a central decision-maker, acting independently or in collaboration with other leaders, while occasionally providing direct patient care. This role is also responsible for maintaining confidentiality of employee and organizational information and functions under the direct supervision of the Nurse Manager of Float Pool/House Coordinator. In addition, this position offers cross-training and dual responsibilities within the Transfer Center, providing professional growth and expanded leadership opportunities. Why Join Us as a House Coordinator? Lead and support nursing teams across the hospital to ensure safe, high-quality patient care. Strengthen your leadership skills in a collaborative, fast-paced environment. Gain valuable cross-training in the Transfer Center, broadening your clinical and administrative expertise. Make a meaningful impact by ensuring resources, staffing, and patient care needs are met at all times. Qualifications Education: Graduate of an Accredited Nursing Program BSN required within 3 years of hire Licenses & Certifications: Current RN license in Ohio CPR, ACLS, and PALS certifications (required) Code Violet training within 6 months of hire and annually thereafter NIH Stroke Scale (NIHSS) certification (required annually) Experience: Clinical experience in an acute care setting Demonstrated leadership or management skills

Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas

The Housing Coordinator is responsible for coordinating exceptional and empathetic customer service and supporting the implementation of student housing processes for the Residential Communities & Housing Department at Denison University. In addition, they coordinate the residential building access controls, including creating student IDs, printing University employee name tags, troubleshooting student residential access questions, and tracking the physical residential keys. The Housing Coordinator is responsible for supporting the financial management of the department including tracking budget expenses and implementing budgetary processes. The Housing Coordinator also supports the Senior Director with departmental planning, projects, and initiatives. The Housing Coordinator is responsible for coordinating exceptional and empathetic customer service and supporting the implementation of student housing processes for the Residential Communities & Housing Department at Denison University. In addition, they coordinate the residential building access controls, including creating student IDs, printing University employee name tags, troubleshooting student residential access questions, and tracking the physical residential keys. The Housing Coordinator is responsible for supporting the financial management of the department including tracking budget expenses and implementing budgetary processes. The Housing Coordinator also supports the Senior Director with departmental planning, projects, and initiatives. Essential Functions: Communicate empathetically, effectively and professionally (i.e., via telephone, email, and in-person correspondence) with various constituents (i.e., students, parents, faculty, staff); Resolve non-routine problems to ensure questions are answered accurately and issues resolved in a timely manner; Collaborate various campus constituencies regarding campus policies & procedures at various times throughout the year. Assist with responding to emails regarding housing concerns; Assist with typing, proofreading, duplication, distribution of housing related communication, materials, and forms; Navigate multiple technology platforms that support departmental projects including (The Housing Director, Workday, MyDenison, Campus Groups, Qualtrics, Google-suite products, and Cbord). Manage building access controls including ID printing, Mobile ID troubleshooting, and programming for campus IDs for all faculty, staff, and students, athletics; Track, inventory and coordinate the distribution of the physical keys for residential spaces including processing lost key requests. Maintain departmental budgets including tracking purchases, processing purchase orders, invoices & check requests; Assist with processing departmental credit card reconciliations and budget transfers. Collaborate with campus partners in preparation and planning for Break Housing; Coordinate access and key distribution to summer conference directors, including printing and troubleshooting prox cards for residential spaces. In partnership with departmental staff, manage our Emergency Single inventory providing bed packs, coordinating access and cleaning; Assist with occupancy checks after mid-year room changes, as needed. Support the creation of a welcoming, inclusive, professional and helpful office environment for students to come with their housing concerns; Coordinate functions within the department in collaboration with office staff to ensure efficient operations establishing new office procedures as needed. Support 2-4 summer student office workers toward accomplishing departmental goals; train & supervise student workers in collaboration with other office staff.

Description JOIN OUR TEAM! Community Health Care is a privately owned corporation that has a 39-year history of providing our patients with the highest quality of innovative, comprehensive health care, and health care services, that are compassionate, support, personal, convenient, and cost effective. We are actively engaged in the communities that we serve and strive to recruit the finest staff possible, giving maximum support and encouragement to foster growth and pride in the organization. Community Health Care Canal Fulton is looking for an in-office Transition of Care Coordinator (LPN) with a passion for helping others by coordinating patient transitions of care from an inpatient setting to improve patient care and outcomes. Our office is energetic, team oriented, and dedicated to providing excellent patient-centered care. If you would like to work for an established medical practice that values both patients and employees, please apply today! Responsibilities: Patient care Conduct post-discharge patient interview via phone Assess and identify patient needs post-discharge Reconcile medication list post-discharge Coordinate patient care such as home care or medical equipment Work collaboratively with hospital-based transition of care nurses and staff Act as patient advocate Organizational tasks Identify patients who have had a transition of care Contact patients within 48 hours of inpatient discharge or within 7 days of Emergency Room visit Follow patient course of stay while in Skilled Nursing Facility until discharge to home Retrieve patient records from multiple hospital systems, review records, update patient chart Concurrent documentation in telephone encounters in patient chart Refer patients to long-term care management when appropriate Requirements: Education: Licensed Practical Nurse (LPN) Specialized knowledge: comprehensive knowledge of area hospital systems and skilled nursing facilities; medication reconciliation; ability to work in multiple Electronic Health Record platforms Skills: clinical decision making; critical thinking for individualized patient care; ability to teach others, including patients, peers, and staff Abilities: self-motivated; strong verbal and written communication skills; flexible; teamwork within individual offices and care management team In office setting Benefits: Medical insurance 401(k) and Roth 401(k) 401(k) employer match Dental insurance Term Life Insurance Vision insurance Wellness benefits Paid time off Personal days Short term disability Long Term disability Paid holidays Employee assistance program Travel assistance program

Job Description We are seeking a Care Management Intake Specialist! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. The salary range for this position is $22.93- $25.38 per hour based on experience. Essential Functions: Processes youth assigned to ISBH for OhioRISE care coordination to ensure each client is eligible, set up, and referred to care coordinators within the established program timelines. Manages transfers of care and ensures documentation is completed according to program standards Provides follow-up for any missing information when necessary. Documents all youth information in our data systems. Manages communication from ISBH staff, guardians, community, and state partners via phone, text, and email. Interacts with ISBH staff and external partners in a positive manner, providing excellent customer service. Maintains advanced knowledge of OhioRISE assignment processes and systems, including but not limited to CareLogic software, Ohio MCO referral requirements, ISBH, and the partner required content. Performs other related duties as required. Minimum Requirements: High School diploma or GED. Three years of experience working in a medical referral position and/or nonprofit administrative management environment required. Demonstrated a high degree of cultural awareness. Ability to use appropriate databases, spreadsheets, and other software. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Must be able to attend all trainings in-person Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.