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Case Coordinator remote jobs - 889 jobs

  • Remote Client Support Coordinator - Flexible Schedule

    Professional Careers

    Remote job

    We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!
    $41k-62k yearly est. 4d ago
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  • Case Manager

    Us Tech Solutions 4.4company rating

    Remote job

    Contract Duration: 03 Months Location: Miami-Dade County (Hialeah: 33010, 33012, 33013, 33014, 33015, 33016, 33018, 33142, 33147). We are seeking a Bilingual Case Management Coordinator (Spanish/English) to support Medicaid Long Term Care/Comprehensive Program members in Miami-Dade County, FL. This is a work-from-home position that requires significant field travel (50-75%) for face-to-face member visits in homes, Assisted Living Facilities, and Skilled Nursing Facilities. The Case Management Coordinator is responsible for assessing, planning, implementing, and coordinating care management activities for members with supportive and medically complex needs. The role focuses on improving short- and long-term health outcomes through care coordination, education, and integration of community resources. Key Job Duties Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program members Conduct telephonic and face-to-face comprehensive member assessments Develop, implement, and monitor individualized care plans Coordinate care with Primary Care Providers, skilled providers, and interdisciplinary teams Facilitate services including prior authorizations, condition management support, medication reviews, and community resources Conduct multidisciplinary reviews to achieve optimal healthcare outcomes Utilize motivational interviewing and influencing skills to promote member engagement and behavior change Educate and empower members to make informed healthcare and lifestyle decisions Experience & Qualifications Required Qualifications Bilingual (Spanish/English) - fluent in speaking, reading, and writing 1+ year of experience in behavioral health, long-term care, or case management Preferred Qualifications Managed care experience Case management and discharge planning experience Long-term care experience Education Bachelor's degree required, preferably in Social Work or a related field About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruter Details: Name: Umar Farooq Email: ********************************** Internal Id #26-00632
    $37k-48k yearly est. 1d ago
  • Roadway Programs Coordinator

    Commonwealth of Pennsylvania 3.9company rating

    Remote job

    NOTE: THIS IS A REPOSTING OF (CS-2025-36997-12518). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM DECEMBER 16, 2025 TO DECEMBER 29, 2025, YOU CANNOT SUBMIT A NEW APPLICATION. Are you eager to elevate your career while showcasing your exceptional knowledge and organizational abilities? The Department of Transportation is on the lookout for a motivated Roadway Programs Coordinator to join the Bureau of Maintenance and Operations' Emergency Incident Management Section. If you are ready to embrace this exciting and rewarding role, we encourage you to apply today! DESCRIPTION OF WORK In this role, you will oversee various programs related to the development, planning, and execution of functions managed by the Emergency and Incident Management Section within the Bureau. Reporting to the Section Chief, your responsibilities will include managing the weather service contract for statewide stockpile-specific point forecasting, assisting Districts and Counties in utilizing the forecasting site, and coordinating user licenses and training. You will also act as Area Commander during emergency and weather events, formulating and implementing immediate plans to address maintenance and traffic concerns, such as detours and travel restrictions. Additionally, you will instruct National Incident Management System courses through PennDOT and coordinate the Disaster Recovery Program. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. This is an essential position and you will be on call on a 24/7 weekly rotation. Overnight travel may occasionally be required. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year of experience as a Roadway Programs Specialist or Roadway Programs Technician Supervisor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Three years of experience in the analysis, development, and implementation of methods and techniques used in a roadway maintenance management system; and an associate's degree in a field of business administration, computer science, highway engineering technology or closely related program; or One year of experience in the analysis, development, and implementation of methods and techniques used in a roadway maintenance management system; and a bachelor's degree in business administration, computer science, mathematics, statistics, or civil engineering related discipline; or Any equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $40k-59k yearly est. 5d ago
  • Care System Liaison (Long Term Care Sales Rep.) - Mid-Atlantic (Remote)

    Jazz Pharmaceuticals 4.8company rating

    Remote job

    If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit *************************** for more information. Brief Description: The Care System Liaison (CSL) will be the point of contact promoting and representing treatment of Individuals with Intellectual/Developmental Disabilities (I/DD) with Lennox-Gastaut Syndrome, Dravet Syndrome, Tuberous Sclerosis Complex in Long Term Care (LTC) facilities, the community housed patients, and personnel affiliated with assigned health care accounts. The CSL will execute provider-, practice-, and facility-level strategies as pre-specified in the strategic plan for the LTC system of care. The CSL will work with the Director, LTC to execute commercial strategic initiatives with affiliated providers, practices, some LTC pharmacies, and facilities. All strategies executed by the CSL will align with patient and account needs in addition to brand and corporate objectives and strategy. The execution of this strategy will drive impact for patients, add value for HCPs and increase performance of our Epilepsy product. The Care System Liaison will own working relationships with neurologists, other important practice-based HCPs affiliated with the IDD/LTC and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups, and facility providers and staff. The CSL will work to alleviate barriers to prescribing medications for appropriate patients and enhance the availability of our Epilepsy product to patients. The CSL will be fully compliant during all sales/promotional activities regarding, state and federal regulations. The Care System Liaison will be assessed on how well he/she achieves key objectives which anchor to the CSL role and implements his/her portion of the strategic plan for the business unit (BU). Essential Functions Develop relationships with practice-based HCPs affiliated with the I/DD, LTC, and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups and facility providers, staff within long term care accounts In partnership with the Director, Long Term Care, develop an account plan with clear objectives and targets Provide insights to evaluate competitive activity, identify key opportunities, and develop specific account or market objectives and tactics that optimize business performance Participate in local business and customer planning sessions and reviews with management and other BU members Partner with Director, Long Term Care and other relevant BU members to design account-specific strategies that support local pull-through of commercial strategies Attain objectives relating to his/her execution of assigned portions of the plan and achievement of goals for the role Develop a robust internal support network that influences brand strategy and executes tactics through frequent meetings and interactions Work cross-functionally with the LTC team to implement plans aligning to the CSL role Accumulate a deep understanding of needs and opportunities with affiliated providers, practices, and facilities, share information and relevant insights with LTC and BU colleagues Collaborate transversally with Government Affairs and Policy, Field Sales, Medical Affairs, Market Access, and Brand Marketing business partners Strong cross functional leadership, strategic thinking, business planning, communication skills, along with the results orientation, and business savvy to manage a complex national and regional market evolution Proactively review performance trends, plan execution and customer needs and opportunities with LTC and BU colleagues Manage accounts by providing and/or facilitating disease state education, market, and product knowledge to increase appropriate product utilization Support national, regional, and local LTC and IDD related organizations Required Knowledge, Skills, and Abilities 10+ years pharmaceutical industry experience preferred 3+ years experience in an I/DD and/or LTC large account access setting preferred. Successful biotech/pharma product launch experience with a documented track record of exceeding goals Demonstrated business acumen and a track record of sustained performance in exceeding goals and achieving objectives Proven experience working within health systems calling on interdisciplinary care teams and within private practice settings Strong analytical skills with the proven ability to effectively analyze data and appropriately integrate into strategic planning High learning agility and demonstrated scientific acumen Outstanding customer relationship, interpersonal and communication skills with the ability to effectively work with diverse audiences and influence cross functionally Must have excellent communication skills (verbal and written) Highly proficient in Microsoft Office (Word, Excel, Power Point, Outlook, CRM) Required/Preferred Education and Licenses Bachelor's degree required, MBA or other advanced degree preferred Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $148,000.00 - $222,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
    $148k-222k yearly 5d ago
  • Design Program Coordinator

    Teksystems 4.4company rating

    Remote job

    MUST HAVE EXPERIENCE WITH OPERATIONS ON A UX/PRODUCT DESIGN TEAM The Design Program Coordinator (DPC) will play a key role in supporting design operations across multiple product areas. This role partners closely with Designer Program Managers and crossfunctional design teams to help deliver highquality products and user experiences. The ideal candidate is highly organized, detailoriented, processminded, and an excellent communicator who thrives in dynamic, fastpaced environments. Responsibilities * Track progress and status across various horizontal and vertical product initiatives, surfacing blockers, risks, and dependencies. * Partner with leadership to establish effective team communication practices, information flow, and collaboration models across functions. * Maintain onboarding documentation and ensure smooth distribution and orientation for new team members. * Facilitate team meetings, design reviews, and working sessions by managing agendas, capturing notes, and clearly communicating action items and followups. * Support the development and execution of processes and programs that improve design team efficiency and overall impact, such as quality assurance workflows or approval processes. * Contribute to special projects that strengthen team culture, clarify priorities, and support both inoffice and remote collaboration. * Manage schedules, calendar invites, meeting logistics, room bookings, and workshop planning for design activities. * Help coordinate designdriven initiatives such as offsites, onboarding programs, and community events, including planning, logistics, and asset preparation. Required Skills and Experience * 4-5+ years of project management or program coordination experience within a technology, product, or creative agency environment. * 2-3+ years of experience working directly with Product Design, UX, or Research teams in an enterprise technology setting. * Proven ability to create or refine processes that improve team efficiency and clarity. * Exceptionally organized, detailoriented, proactive, and resourceful. * Strong communication skills and the ability to build trust and relationships with peers and senior stakeholders. * Comfortable operating in fastmoving, often ambiguous environments. * Proficiency with Google Workspace, Excel, and common project management tools. *Job Type & Location*This is a Contract position based out of Menlo Park, CA. *Pay and Benefits*The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $50-60 hourly 2d ago
  • Housing Access Coordinator (Remote)

    Northwestern University 4.6company rating

    Remote job

    Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience. Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus. Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making. Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act. Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity. Principal Accountabilities: Disability-Related Accommodation and Exemption Management 70% * Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students. * Participate in regular Case Review meetings with Accessible NU for high level requests. * Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations. * Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures. * Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests. * Generates creative and practical solutions to address current and emerging accommodation needs. * Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process. * Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.) * Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise. Non-Disability Accommodation and Exemption Management 15% * Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.). * Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process. * Liaise between Residential Services and campus partners. * Create, collect, and track data related to number and type of requests. * Create annual report of all accommodation and exception requests. Special Assignments 5% * Participates in developing and implementing strategic planning goals, objectives, and assessments. * On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating. * Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas. University and Community Resource 5% * Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc. * Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU. * Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities. Professional Development 5% * Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings. * Stays abreast of current research in the field by reviewing publications, journals, technical information, etc. * Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner. * Anticipates future needs and trends of post-secondary disability issues. Minimum Qualifications: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. * Demonstrated experience working effectively with a variety of populations. Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Prior work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Prior Residential Services experience * Proven conflict mediation skills * Adaptability and sensitivity to changing times Minimum Competencies: * Ability to problem solve, collaborate, and negotiate in various situations * Highly developed facilitation skills to foster a safe space for students to share accommodation needs * Highly developed communication skills to foster collaborative partnerships with faculty * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved * Ability to work both independently and in team settings * Proven skills in creating and building processes, procedures, and workflow Preferred Competencies: * Knowledge of learning styles and Universal Design for Learning Working Conditions: * The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1
    $54k-69k yearly est. 36d ago
  • V105 - Legal Case Status Coordinator

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful. • Monthly Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Respond to inquiries with professionalism and care Organize and confirm court dates for attorneys Act as a buffer between clients and attorneys, managing expectations and flow of information Serve as the primary contact for clients, offering clear and compassionate communication Check case statuses with courts and filing services Share instructions and necessary documents for court appearances Manage daily call volume as needed Requirements: 1-2 years of experience in customer support inside a law firm Excellent communication skills in both English and Spanish Strong customer service or client-facing background required Familiarity with assisting clients with legal cases is preferred Ability to work independently and manage tasks without constant supervision Solid writing and organizational abilities Key Skills Clear and confident communication Strong customer service instincts are a must Ability to follow detailed instructions is a must Proactivity is a must Independent thinking and problem-solving Calm and composed under pressure Professional presence and reliability Common sense and attention to detail Tech-savvy Patient and empathetic Self-directed and resourceful Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox Expected call volume: Some calls involved Working Schedule: Monday to Friday Location: Remote || PST (Pacific Standard Time) Work Shift: 8:00 AM - 5:00 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $35k-48k yearly est. Auto-Apply 43d ago
  • Records Case Opening Coordinator

    Magna Legal Services 3.2company rating

    Remote job

    About Us: Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings. Job Description: Job Title: Records Case Opening Coordinator Position Summary: Magna Legal Services is seeking a Records Case Opening Coordinator to join our team. This person will be responsible for reviewing and adding client orders to the system and court subpoenas that are submitted the client. This person will also communicate with the client and answer their questions daily. We are looking for someone that has great client service skills and strong attention to detail. Key Responsibilities Review and add new client orders to the system Review, prepare and scan authorizations submitted by clients Learn and apply various court subpoena rules Review and understand court service lists Review, prepare and scan court subpoenas submitted by clients Contact with clients regarding questions on orders and document deficiencies Problem solve client inquiries/issues regarding orders Prioritize assignments Assist with confirming where requests should be sent to obtain records Qualifications Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area. Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook. Outstanding verbal and written communication abilities. Detail-oriented and self-organized Capable of managing multiple tasks and prioritizing responsibilities effectively. Ability to participate in a team atmosphere and fast-paced environment Excellent problem-solving skills Strong capacity for retaining and applying knowledge. Compensation: USD $16.00 - $20.00 per hour. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees. Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $16-20 hourly Auto-Apply 60d+ ago
  • Intake Specialist

    Vital Connect 4.6company rating

    Remote job

    Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
  • Clinical Case Coordinator

    Cases 4.1company rating

    Remote job

    Job Title: Clinical Case Coordinator CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. The Clinical Case Coordinator will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for the Clinical Case Coordinator role is $69,010 per year. Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 151 Lawrence Street, 4th Floor, Brooklyn, NY 11201. Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What you will be doing: Provide supervision and community-based services to a caseload of pretrial participants. Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan. Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case. Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests. On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment. Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services. Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers). Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: Master's degree in social work, Mental Health Counseling or comparable professional degree. Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system. Extensive knowledge of community treatment, support services and resources Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services Experience using databases such as Salesforce Must be able to sit for extended periods. Additional, preferred skills we are looking for but are not required: NYS Licensure preferred Bilingual Spanish and English preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off - starting at 25 days 12 Paid Holidays per year. Retirement 403(b) Competitive matching up to 6%. Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #tr3r
    $69k yearly Auto-Apply 7d ago
  • Clinical Case Coordinator

    Center for Alternative 4.2company rating

    Remote job

    Job Title: Clinical Case Coordinator CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. The Clinical Case Coordinator will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for the Clinical Case Coordinator role is $69,010 per year. Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 151 Lawrence Street, 4th Floor, Brooklyn, NY 11201. Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What you will be doing: Provide supervision and community-based services to a caseload of pretrial participants. Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan. Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case. Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests. On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment. Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services. Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers). Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: Master's degree in social work, Mental Health Counseling or comparable professional degree. Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system. Extensive knowledge of community treatment, support services and resources Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services Experience using databases such as Salesforce Must be able to sit for extended periods. Additional, preferred skills we are looking for but are not required: NYS Licensure preferred Bilingual Spanish and English preferred Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off - starting at 25 days 12 Paid Holidays per year. Retirement 403(b) Competitive matching up to 6%. Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #tr3r Monday through Friday, 9am - 5pm ET 35 hours per week excluding breaks.
    $69k yearly Auto-Apply 6d ago
  • Claimant Outreach & Intake Specialist

    Advocates 4.4company rating

    Remote job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Housing Coordinator

    Penn State University

    Remote job

    APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Pennsylvania State University is seeking a candidate for a Housing Services Coordinator for the Housing Assignment Office. The Housing Assignment Office manages on-campus housing at University Park for over 15,500 residents. The Housing Services Coordinator provides customer service to current and prospective students and their families. This position will perform complex tasks with minimal supervision. The successful candidate will be responsible for the following: * Answer telephone calls; greet and refer visitors * Setup and maintenance of Housing and Food Service (HFS) Contracts in eLiving * Maintain activity schedule in eLiving * Evaluate student preferences and process room assignments for student groups * Coordinate special housing needs, such as Resident Assistants, athletes, etc. * Generate and process daily reports through various University systems, such as LionPATH, eLiving, iTwo, etc. * Create and maintain files, databases, and reports * Process payments through Point-of-Sale system * Respond to routine and moderately complex questions/issues concerning unit/University policies, processes, and procedures from internal and external contacts and ensure adherence to FERPA guidelines * Contact different University departments and units to help assist student inquiries * Represent Housing at Admissions or Housing events * May assist in the supervision and training of students and assigned support staff * Support the planning and coordination of moderately complex projects * Serve on various committees; prepare agendas, take and compose minutes * Serve as a resource to others on a variety of subjects including office equipment, software application usage, and information processing procedures It is essential that the candidate have excellent written and verbal communication skills, the ability to use good judgment when dealing with sensitive and confidential information, be able to manage multiple tasks and deadlines, and thrives in collaborative settings, building strong connections across various roles and backgrounds. The successful candidate must have excellent skills utilizing Microsoft Office programs such as Word, Excel, and PowerPoint. Normal work hours are on-site, Monday - Friday 8 a.m. - 5 p.m., with additional evening and weekend work required as necessary for Housing and Admission events. There is an opportunity for a limited flexible work arrangement with this position. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines
    $38.3k-55.5k yearly Auto-Apply 39d ago
  • Housing Coordinator

    Mentoring Prof Dba Oak Tree Support Services

    Remote job

    The Housing Coordinator enables people to establish or maintain housing. Supervisory Responsibilities: None. Duties/Responsibilities: Assist clients in locating suitable housing in the community Complete person-centered housing plan Assist client in locating community resources Performs outreach to the community and other appropriate agencies regarding Housing Communicates regularly with clients and their support teams to discuss progress, problems, and plans Take clients to tour potential housing sites Assist clients in completing housing application Assist with packing and move coordination Follow up on a regular basis once move is completed to assist in housing stability Maintain progress notes as required Attend weekly team meeting and one on one meetings as required Have a solid internet connection if intending to work remote Required Skills/Abilities: Completion of HSS DHS training within the first week of employment Completion of mandated reporter vulnerable adult training within the first week of employment The ability to pass a DHS background check Knowledge of person-centered thinking and practices General knowledge of the housing search process and subsidized housing types Excellent verbal and written communication skills. Embodies the core values of Mentoring Professionals: We are change We do the right thing (when no one is looking) We listen to help We bring joy We don't give up on people Able to perform independent tasks without supervision Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Competencies: Integrity when interacting with clients and their support team The ability to work independently and complete task in a timely manner Ability to work in a team-based environment, share resources, and cooperate with others Punctual to all appointments Education and Experience: High school diploma or equivalent required Valid driver's license required Ability to pass DHS background check required Experience working with vulnerable adults preferred
    $34k-48k yearly est. Auto-Apply 60d+ ago
  • Temp - Case Management Coordinator - Hybrid - New York City

    Stone Search

    Remote job

    This position is responsible for obtaining and logging case management (CM) assessments/reassessments and progress notes received from external case management agencies, by educating sites and collecting documentation; conducting assessments/reassessments via telephone with members who have declined referrals to case management sites; conducting clinical profile reviews in care coordination system to determine areas where intervention is needed; and make other outreaches to members as needed to assist them with linkage to community resources. Qualifications Bachelor's degree in social work or a bachelor's degree plus at least one (1) year of relevant work experience in a human services field. One (1) year of experience working with HIV Case Managers, Care Coordinators, and/or Primary Care Providers in a social service or medical setting. Demonstrated knowledge of case management with focus on HIV-specific case management preferred. Strong knowledge of Microsoft Office (Word, Excel, and PowerPoint). Demonstrated judgment of safety and confidentiality issues. Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts. Demonstrate appropriate behaviors in accordance with the organization's vision, mission, and values. Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-69k yearly est. 5h ago
  • Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

    RSi 4.0company rating

    Remote job

    Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
    $21-22.8 hourly 60d+ ago
  • Case Management Assistant-remote

    Actalent

    Remote job

    COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN. * Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs. * Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition. * Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed. * Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan. * Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay. * Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team. * Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and/or progress in TOC goals throughout the day to promote timely discharge. * Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services. DEPARTMENTAL GOALS & OBJECTIVES. * Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed. * Delivers the Medicare "Important Message" (IM) and informs patient or medical facility of their right to appeal their discharge. * Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership. * Actively participates in daily team huddles and CC department meetings. * Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions. * Collaborates with team members on interdependent tasks. * Demonstrates initiative and flexibility in working with intra / interdisciplinary teams. * Actively shares knowledge and information with team members. * Builds and maintains relationships that foster trust and confidence. COMMUNICATION. * Maintains accurate, current and legible documentation according to department standards. * Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient * Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record. * Enters final post-discharge provider and assures closure of discharge cases in Allscripts * Provides clerical support as needed including copying, faxing, scanning and data entry. * Completes all forms required for department reporting CUSTOMER SERVICE. * Demonstrates tact and respect for all customers. * Actively builds positive relationships with all customer and partners. * Uses effective communication skills to resolve issues in a timely, positive and productive manner. * Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders. * Identifies and escalates quality and risk management concerns to CM leadership team. * Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral. SKILLS AND KNOWLEDGE: Oral and written communication skills. Interpersonal and time management skills Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands. Ability to work independently with a minimum of direction. Ability to exercise discretion and prioritize tasks, seeking input as indicated. Intermediate PC skills and word processing skills required. Additional Skills & Qualifications EPIC is not required, but highly preferred Must have health insurance knowledge Must have 1 year of recent healthcare experience within inpatient or outpatient experience High school diploma or equivalent required Great opportunity for someone who eventually wants to got to school for nursing! MUST be open to day and swing shifts MUST sit in OR or NV- please only apply if you are in one of these 2 states Job Type & Location This is a Contract to Hire position based out of Reno, NV. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 27, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $18-18 hourly 6d ago
  • Client Intake Specialist- Law Firm

    Legal Services of North Florida 3.8company rating

    Remote job

    ←Back to all jobs at Legal Services of North Florida Client Intake Specialist- Law Firm Legal Services of North Florida has an opening for a full-time (35 hours/week) Intake Specialist to support the firm's client intake in our Tallahassee office. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Work for a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results in civil legal matters for vulnerable members of our community. As the first point of contact for individuals seeking help, Intake Specialists play a key role in connecting people with the legal support they need. They engage directly with potential clients to collect initial information about their legal problems, income, and personal circumstances, often during times of stress or crisis. Through active listening and clear documentation, Intake Specialists lay the groundwork for our attorneys to assess and respond to each client's situation. The ideal candidate will be a skilled typist with strong grammar and writing skills, high attention to detail, and the ability to listen carefully and ask clear, thoughtful follow-up questions. Applicants should be comfortable working with individuals in high-stress or emotional situations and able to collaborate effectively with others in both local and remote team settings. Qualified applicants must have a high-level of comfort with the Microsoft Office Suite and use of technology. Preference for candidates who are fluent in a second language or have experience working with victims or individuals who are experiencing trauma. Applicants must complete a Legal Services of North Florida online employment application and submit a resume to be considered for this position. Entry level salary of $34,000 is negotiable, depending on experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverage is also available. Flexible Work Plans including remote work options available after 6 months of employment To learn more about Legal Services of North Florida: ********************* ****************************** ***************************************************** ************************************** This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.
    $34k yearly 7d ago
  • Case Aide

    Urban Strategies LLC 4.0company rating

    Remote job

    Job Description: Case Aide JOB TITLE Case Aide PROGRAM Refugio Unaccompanied Children Shelter REPORTS TO Program Director SALARY $20.86 LOCATION Alamo, TX JOB TYPE Full-Time WORK SCHEDULE Five Days per week, 40 Hours per week, 12 Months per year General Description The Case Aide is assigned to provide support to a program and is responsible for assisting in the day to day tasks to ensure that services are provided in a timely manner. The Case Aide is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours and weekends. About You The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children, staff, and external stakeholders. You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet our internal Urban Strategies goals. You have the following Competencies: Ability to provide guidance and support to staff. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and ability to maintain accurate records. Adapt to unexpected circumstances, think critically and is resourceful. Ability to work well under pressure and manage multiple tasks simultaneously. Adapt to frequent changes and bring new ideas and innovations to the workplace. Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork. Minimum Qualifications Education: High School Diploma or GED Experience: 30 hours of higher education or 1 year experience working in education or social services. Fluent in English and Spanish (verbal/written). Effective communication and interpersonal skills to successfully interact with caseworkers, and other stakeholders. Strong organizational and problem-solving skills to manage multiple tasks and priorities. Ability to handle sensitive and confidential information with discretion. Proficiency in Microsoft Office and data entry systems. A valid driver's license, available to travel for meetings or training. What You'll Be Doing Perform secretarial and administrative duties for program staff including answering telephone, filing, drafting, and preparing correspondence/memorandums, and compiling a variety of reports. Perform general office duties, such as ordering supplies, submitting requisitions, and maintaining records management database systems. Manage, track, approve and complete appropriate forms for procurement and maintain inventory of items and supplies for the program. Notify, coordinate and schedule staff for training. Maintain employee training records and due dates and collaborate with the Training Department for compliance. Coordinate a variety of practices and procedures regarding human resources administration, such as assisting with onboarding, orientation, and timekeeping. Help maintain the program's daily calendar and assist with scheduling and securing travel arrangements for staff. Maintain accurate and current information for billing, travel expenses, data collection, quarterly stats, accounts, and budget. Research, develop, and implement systems to aid the program's functionality to become more operationally efficient. Provide effective support by being actively involved in tracking and implementation of department strategic goals. Maintain an elevated level of knowledge of all departments' functions and activities in order to respond to internal and external inquiries and requests for information and departmental support. Responsible for assisting with cross-departmental communication and helping facilitate information, as needed. Monitor and maintain compliance with the organization's policies, funding sources, and licensing, as applicable. Provide scheduling support, assist in prioritizing, and organizing projects to meet required time frames. Assist in coordinating various meetings and events in compliance with program needs. Develop agendas, take notes, and manage action items for meetings. Develop and improve processes, in collaboration with other departments to eliminate complexity, ensuring workflows are streamlined and easy to understand for all staff. Manage, develop, and implement an efficient and confidential filing system to include case files, documents, records, and reports. Other duties as assigned to meet programmatic needs. Other Functions: Develop and maintain productive relations with local, state, and federal contacts. Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by the program director. Must be available to travel to other cities, and community sites as needed to support necessary program operations and for required training and implementation of new initiatives About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth. Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities. Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential. BENEFITS Remote work for eligible positions. Medical and Dental is paid 95% by company and 5% by employee (individual or family). Vision is covered 100% (individual or family). 401K matched contributions up to 4%. Employee Assistance Program. Vacation time is generous but varies depending on program and position. 9 Sick Days and 11 Holidays. Every teammate gets long and short-term disability free. Positions that require laptops, the company provides one. Positions that require cellphone, company issues one. PERKS Meaningful employee engagement programs. Education discounts (BA-PhD) with a variety of education partners. OTHER Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit ****************************** Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer
    $20.9 hourly Auto-Apply 3d ago
  • Family Vacation Coordinator (Remote)

    Reed's Adventures

    Remote job

    About the Role: Join our team as a Family Vacation Coordinator, assisting parents and families in planning trips that balance relaxation, fun, and convenience. Youll recommend destinations, arrange bookings, and handle the details so families can enjoy stress-free getaways. Responsibilities: Help families choose vacation destinations, resorts, and activities. Coordinate bookings for accommodations, transportation, and excursions. Provide recommendations for family-friendly experiences. Manage reservations, documentation, and payment processes. Maintain clear and supportive communication with clients. Qualifications: Strong communication and customer service skills. Organized, detail-oriented, and reliable. Comfortable working remotely and independently. Interest in family-oriented travel planning. What We Offer: Comprehensive training for new coordinators. Flexible scheduling with remote work. Performance-based pay structure. Ongoing mentorship and professional support. Access to family travel resources and perks.
    $26k-37k yearly est. 22d ago

Learn more about case coordinator jobs

Top companies hiring case coordinators for remote work

Most common employers for case coordinator

RankCompanyAverage salaryHourly rateJob openings
1General Dynamics$48,933$23.538
2Financial Industry Regulatory Authority (finra)$42,186$20.280
3Nes Holdings$41,071$19.750
4Equitable Holdings$40,434$19.440
5The State of Oregon$40,197$19.334
6University of Oklahoma$37,302$17.9315

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