Research Summary. We analyzed 1,461 case coordinator resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like AmerisourceBergen and Rehabilitation Support Services. Here are the key facts about case coordinator resumes to help you get the job:

  • The average case coordinator resume is 418 words long
  • The average case coordinator resume is 0.9 pages long based on 450 words per page.
  • Patients is the most common skill found on a case coordinator resume. It appears on 18.3% of resumes.
After learning about how to write a professional case coordinator resume, you can make sure your resume checks all the boxes with our resume builder.


Case Coordinator Resume Example

Choose From 10+ Customizable Case Coordinator Resume templates

Zippia allows you to choose from different easy-to-use Case Coordinator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Case Coordinator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Case Coordinator Resume Format And Sections


1. Add Contact Information To Your Case Coordinator Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Case Coordinator Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Case Coordinator Resume Relevant Education Example #1

Master's Degree In Psychology 2007 - 2008

University of Central Florida Orlando, FL

Case Coordinator Resume Relevant Education Example #2

Master's Degree In Psychology 2017 - 2018

Liberty University Lynchburg, VA


3. Next, Create A Case Coordinator Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Case Coordinator Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Community Resources Skills

    Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

  • Patient Care Skills

    Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Child Abuse Skills

    When a child who is under 18 is mistreated by an adult, it is considered child abuse. There are many forms of intentional harm and mistreatment for example physical abuse, sexual abuse, emotional abuse, medical abuse, and neglect in providing adequate basic life necessities.

  • Mental Health Skills

    Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Top Skills for a Case Coordinator

  • Patients, 18.3%
  • Social Work, 13.7%
  • Customer Service, 8.1%
  • Home Health, 5.4%
  • Other Skills, 54.5%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Case Coordinator Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Miami-Dade County Public Schools
  • Developed and maintained procedures to ensure Program remains in compliance with regulatory changes.
  • Directed truck docking activity ensuring appropriate safety procedures were followed in accordance with scheduling and zoning requirements.
  • Edited and submitted all job requisitions using Staffing Express/Resumix ATS system.
  • Implemented updated computerized collection procedures for payment, increasing on-time payments.
  • Created powerpoint presentations for technical presentation.
Work History Example # 2
Case Coordinator
Ally Financial
  • Adhered to guidelines to maintain internal operational and financial controls within modification policy and procedures.
  • Provided direction and assistance to clients who needed help applying for Medicaid.
  • Exercised independent judgment in making day-to-day decisions where alternatives were limited and standard practices and policies established.
  • Provided support to other Regional Coordinators in their absence.
  • Conferred and cooperates with management and other in formulating and implementing administrative, operational and customer relations, policies and procedures
Work History Example # 3
Case Coordinator (Part-Time)
Children's Home Society
  • Maintained excellent communication with local program staff providers to facilitate accurate interpretation and implementation of state mandates.
  • Maintained good communication between department heads, medical staff and governing boards by attending review meetings and conducting joint supportive supervisions.
  • Helped community members become informed of different health care options through navigating the various available resources.
  • Provided Medicaid Service Coordination and case management services to adults with developmental disabilities living in scattered site housing.
  • Responded to correspondence from families and maintained communication log.
Work History Example # 4
Foster Care Worker
Children's Bureau
  • Implemented and measured policy and procedures for the Permanency Unit as mandated by the Adoption Safe and Family Act, 1997.
  • Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Facilitated supportive services/counseling for client family members to address special concerns and ease the transition.
  • Co-supervised a MSW intern and provided her with training on social work and Child Welfare.
  • Authorized and monitored CCAD services to determine if services are meeting the individual s needs.

5. Highlight Your Case Coordinator Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your case coordinator resume:

  1. Certified Nurse Assistant (CNA)
  2. Certified Medical Administrative Assistant (CMAA)
  3. Certified Medical Interpreter - Spanish (CMI)
  4. Registered Medical Assistant
  5. Certified Medical Office Manager (CMOM)
  6. Nationally Certified Medical Office Assistant (NCMOA)
  7. Medication Aide Certification (MACE)


6. Finally, Add a Case Coordinator Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. General Dynamics Jobs (26)
  2. NAM Jobs (15)
  3. QTC Management Jobs (48)
  4. Cambridge Health Alliance Jobs (18)
  5. CVS Health Jobs (19)

Common Case Coordinator Resume Skills

  • Patients
  • Social Work
  • Customer Service
  • Home Health
  • Community Resources
  • Patient Care
  • Data Entry
  • Discharge Planning
  • Crisis Intervention
  • Child Abuse
  • Medicaid
  • Strong Customer Service
  • Mental Health
  • Substance Abuse
  • Management System
  • Developmental Disabilities
  • Psychosocial Assessments
  • CPT
  • Medical Services
  • Payer Research
  • Program Inquiries
  • Mental Illness
  • CMS
  • Law Enforcement
  • Insurance Benefits
  • Social Security
  • Inbound Calls
  • Support Services
  • Hippa
  • Forensic Interviews
  • Court Testimony
  • Community Agencies
  • Court Hearings
  • ISP
  • Outbound Calls
  • Client Service
  • Domestic Violence
  • DCF
  • Financial Assistance
  • Arbitration
  • Court Reports
  • Veterans
  • Computer System
  • HHA
  • Clinical Data
  • Enrollment Forms
  • Educational Materials
  • Medical Appointments

Case Coordinator Jobs