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Case investigator skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical case investigator skills. We ranked the top skills for case investigators based on the percentage of resumes they appeared on. For example, 74.0% of case investigator resumes contained management system as a skill. Continue reading to find out what skills a case investigator needs to be successful in the workplace.

15 case investigator skills for your resume and career

1. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how case investigators use management system:

Documented and reported investigation findings in the Case Management System and prepared reports to management as required.
Collaborated with Emergency Manager on Emergency Preparedness Plan, Incident Management System (ARCHER) implementation.

2. Litigation

Here's how case investigators use litigation:

Researched information for class action securities, insurance, products liability, and shareholder derivatives litigation.
Requested medical records and other important documentation from clients in preparation for litigation.

3. Background Investigations

Here's how case investigators use background investigations:

Processed information furnished by defendants after performing comprehensive criminal background investigations, criminal record checks, and verification of information.
Background Investigations Division (1979-1986)Provided secretarial support for a unit of Investigators.

4. Law Enforcement Agencies

Here's how case investigators use law enforcement agencies:

Collaborate with various law enforcement agencies and court services in the gathering and sharing of pertinent information for court functions.
Established relationships with various law enforcement agencies and made presentations to high level officials for participation in those task forces.

5. SAR

SAR is a measure of the rate of radiofrequency energy is absorbed per unit mass by a human body from the source being measured. This provides a simple way of measuring the RF exposure of cell phones to confirm if they are within the safety regulations set by the FCC. SSAR is averaged either over the entire body, or a little sample volume that is 1 g/10 g of tissue.

Here's how case investigators use sar:

Draft reports with recommendations to the Suspicious Activity Report (SAR) team.
Created cases utilizing HALO (Case and SAR information storage system).

6. BSA

Here's how case investigators use bsa:

Monitored an internal report for potential BSA related money laundering and other suspicious activity.
Write a detailed case report, and attach all supporting documentation necessary to write up SAR's where necessary per BSA.

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7. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how case investigators use hippa:

Prepared HIPPA compliant requests for medical and insurance records.

8. Background Checks

Here's how case investigators use background checks:

Complete background checks for new employees, new clients and all parties included in any cases.
Investigate credit checks, record searches, residential and medical background checks.

9. Physical Evidence

Here's how case investigators use physical evidence:

Conducted interviews, gathered physical evidence, organized and prepared documentation and called upon to give expert testimony in court.
Recorded, identified and maintained integrity of all physical evidence until each case reached final disposition under due process criteria.

10. Computer Software

Here's how case investigators use computer software:

Exhibited exceptional computer skills when using computer software specifically designed for Phia and their clients.

11. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how case investigators use fda:

Prepared necessary documentation for IRB/ FDA submission, budgets for upcoming studies, and assisted in protocol preparation.
Maintained Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations.

12. Child Abuse Cases

Here's how case investigators use child abuse cases:

Investigated child abuse cases in Osceola County.

13. AML

AML refers to the rules and systems set up by governments, financial institutions, or organizations to prevent fraudulent economic activities.

Here's how case investigators use aml:

Analyze alerts identified in the internal wire system and AML monitoring system queue.
Appointed by management to review cases performed by incoming AML Case Investigators.

14. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how case investigators use community resources:

Leveraged and effectively utilized knowledge in local cultural and ethnic groups as well as community resources.
Developed and maintained effective working relationships with law enforcement, judicial officials, medical professionals, and community resources.

15. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how case investigators use subpoenas:

Developed procedures for and reviewed incoming referrals from internal departments and subpoenas to determine if a full investigation was warranted.
Drafted subpoenas, reviewed documents, interviewed witnesses for special investigation into allegations of corruption in 1996 election for Teamster president.

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What skills help Case Investigators find jobs?

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List of case investigator skills to add to your resume

The most important skills for a case investigator resume and required skills for a case investigator to have include:

Management System
Litigation
Background Investigations
Law Enforcement Agencies
SAR
BSA

Hippa
Background Checks
Physical Evidence
Computer Software
FDA
Child Abuse Cases

AML
Community Resources
Subpoenas
Status Reports

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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