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Case management assistant resume examples from 2026

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a case management assistant resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in case management assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some case management assistant interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical case management assistant skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some case management assistant interviews.

Here are example skills to include in your “Area of Expertise” on a case management assistant resume:

  • Patients
  • Home Health
  • Social Work
  • Community Resources
  • Patient Care
  • Discharge Planning
  • Data Entry
  • Durable Medical Equipment
  • Mental Health
  • Rehabilitation
  • Litigation
  • Social Services
  • Support Services
  • Office Equipment
  • Utilization Review
  • Paralegals
  • Medicaid
  • Word Processing
  • Clerical Support
  • Crisis Intervention
  • Medical Charts
  • Trial Preparation
  • Scheduling Appointments
  • Community Agencies
  • Substance Abuse
  • HIPAA
  • PCP
  • SNF
  • Administrative Tasks
  • Telephone Calls

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write case management assistant experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great case management assistant resumes:

Work history example #1

Case Management Assistant

TRUE

  • Completed CCNAX boot camp training Completed Microsoft Windows Server 2000 training Experience with Oracle databases for job documentation and billing purposes.
  • Maintained open communication with clients family and support networks.
  • Achieved a spotless safety record through the strategic development and implementation of proactive risk management and accident prevention programs.
  • Prepared Excel spreadsheets, PowerPoint presentations, and Word documents for departmental needs and correspondence sent to all 256 field locations.
  • Promoted to Project Manager for Standby Battery repair and replacement program for Telecommunication batteries and UPS Backup system.

Work history example #2

Student/Clinical Rotation

Baptist Hospital

  • Assisted with RN/LPN orientations and conducted documentation support.
  • Rotated through Medical-Surgical, Cardiac Care, GI-Suite, Surgical and Maternity Units.
  • Conducted rounds with physicians and ensured exceptional communication with co-workers, patients and family members.
  • Identified learning deficits of patients and caregivers and provided resource materials as needed.
  • Performed Well-Baby assessments and Special Care Nursery newborn assessments.

Work history example #3

Case Management Assistant

North Central Health Services

  • Ensured foreign partners are informed on key procedures, and were provided with documentation necessary to authorize transplants.
  • Created, organized and successfully implemented use of the Clinical Operations SharePoint Site in its entirety.
  • Managed site tours for interested medical facility parties and coordinated detailed travel arrangements for Senior Management.
  • Implemented/monitored HIPAA compliance issues within the program.
  • Educated providers as to medicare/medicaid as well as qualified health plan benefits.

Work history example #4

Case Management Assistant

New Alternatives

  • Updated, Input, Edited, and Refined clients information through HMIS, Microsoft Excel, and Outlook.
  • Developed a resource spreadsheet now utilized by agencies county-wide, including the Veterans Administration Behavioral Health Recovery and Reintegration Services clinic.
  • Coordinated with Program Directors to facilitate Behavior Reviews in accordance with restrictive controls procedures within assigned jurisdiction.
  • Recommended and assisted in developing administrative policies and procedures.
  • Advanced staff to increasingly responsible positions, culminating in management roles with oversight for a full-service telecommunications office.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Master's Degree in social work

Springfield College, Springfield, MA

2014 - 2015

Highlight your case management assistant certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your case management assistant resume:

  1. Medical Assistant
  2. Certified Nurse Assistant (CNA)
  3. Certified Management Accountant (CMA)
  4. Certified Medical Interpreter - Spanish (CMI)
  5. Certified Clinical Research Coordinator (CCRC)
  6. Certified Medical Administrative Assistant (CMAA)

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