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What is a case management coordinator and how to become one
A company without good managment cannot expect good income. As a case management coordinator, you help master good management. You play a critical role in maintaining and organizing company records, including documentation of transactions, cases, complaints, and other information. The company needs to maintain access to these important documents. In your role, you comb through company documents to identify errors and to ensure adherence to company standards and policies.
Case management coordinators fulfill a crucial position in companies and organizations within many different sectors, such as business, social work, healthcare, and education. You not only look at documentation during the workday, but you also develop new policies and procedures to implement smooth recording and management systems. Your work helps to provide good customer service to an organization's clients.
You may be a newbie or more senior coordinator - companies recruit case management coordinators with varied levels of experience. Some organziations consider candidates who have more work experience as more highly-qualified for the position. Educational qualifications vary for case management coordinators based on their seniority in the field, but you must have a bachelor's degree to get started. You might earn an annual average salary of $50,953.
What's a day at work look like for a case management coordinator?
Sonja Armbruster
Health Sciences Educator, Wichita State University
Avg. Salary $47,063
Avg. Salary $59,228
Growth rate 12%
Growth rate 0.3%
American Indian and Alaska Native 2.16%
Asian 6.57%
Black or African American 11.93%
Hispanic or Latino 20.38%
Unknown 5.18%
White 53.79%
Genderfemale 69.96%
male 30.04%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
Case management coordinator career paths
Key steps to become a case management coordinator
Explore case management coordinator education requirements
Start to develop specific case management coordinator skills
Skills Percentages Social Work 16.36% Patients 13.99% Customer Service 9.66% Patient Care 6.15% Care Coordination 5.56% Complete relevant case management coordinator training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New case management coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a case management coordinator based on U.S. Bureau of Labor Statistics data and data from real case management coordinator resumes.Research case management coordinator duties and responsibilities
- Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
- Discharge planning including but not limit to rehabilitation, durable medical equipment and home healthcare.
- Provide counseling support to clients with mental illness, HIV/AIDS, autism, and handicaps.
- Act as medical resource for appeals function.
Prepare your case management coordinator resume
When your background is strong enough, you can start writing your case management coordinator resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a case management coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable case management coordinator resume templates
Build a professional case management coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your case management coordinator resume.
Apply for case management coordinator jobs
Now it's time to start searching for a case management coordinator job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first case management coordinator job
Are you a case management coordinator?
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Average case management coordinator salary
The average case management coordinator salary in the United States is $47,063 per year or $23 per hour. Case management coordinator salaries range between $33,000 and $65,000 per year.
What am I worth?
How do case management coordinators rate their job?
Case management coordinator reviews
Fulfilling, has a flexible schedule, and very team-oriented environment.
Helping others
The company I work for is it very small company but very generous to its employees. Has great benefits that start out right away wonderful training programs. And does a great service for our community.
I I wish the wages were a little higher.
Updated January 8, 2025
