Case management specialists are tasked with reviewing and documenting cases and related applications, as well as communicating their research to both internal and external departments. They work with a variety of co-workers, including agents and other case managers in separate departments, and much of their work involves documenting and filing data.

Their duties and responsibilities in this capacity include overseeing case management policy and procedures; developing community resource referral relationships; and reviewing, evaluating, and modifying existing and proposed healthcare or social service programs. Case management specialists work with and evaluate cases for health care facilities, which involves a great deal of data analysis and requires basic knowledge of medical conditions and their outcomes. They must also be able to communicate this data both within and outside of their departments and work directly with clients, so strong verbal and written communication skills are important in this position. A high school diploma or a GED may suffice for the position; however, some employers may require an associate's or bachelor's degree in a relevant field.

The average hourly pay for this position is $23.10, which amounts to $48,040 annually. The career is also expected to grow in the near future and create new opportunities all over the United States.

What Does a Case Management Specialist Do

There are certain skills that many case management specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed time-management skills, compassion and interpersonal skills.

Learn more about what a Case Management Specialist does

How To Become a Case Management Specialist

If you're interested in becoming a case management specialist, one of the first things to consider is how much education you need. We've determined that 55.6% of case management specialists have a bachelor's degree. In terms of higher education levels, we found that 14.3% of case management specialists have master's degrees. Even though most case management specialists have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Case Management Specialist

Case Management Specialist Career Paths

Average Salary for a Case Management Specialist

Case Management Specialists in America make an average salary of $41,553 per year or $20 per hour. The top 10 percent makes over $62,000 per year, while the bottom 10 percent under $27,000 per year.
Average Case Management Specialist Salary
$41,553 Yearly
$19.98 hourly
$27,000
10 %
$41,000
Median
$62,000
90 %

What Am I Worth?

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Case Management Specialist Education

Case Management Specialist Majors

25.6 %

Case Management Specialist Degrees

Bachelors

55.6 %

Associate

20.7 %

Masters

14.3 %

Top Colleges for Case Management Specialists

1. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

2. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

7. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Enrollment
31,503

8. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

Top Skills For a Case Management Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.2% of case management specialists listed rn on their resume, but soft skills such as time-management skills and compassion are important as well.

Choose From 10+ Customizable Case Management Specialist Resume templates

Zippia allows you to choose from different easy-to-use Case Management Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Case Management Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Case Management Specialist Demographics

Case Management Specialist Gender Distribution

Female
Female
80%
Male
Male
20%

After extensive research and analysis, Zippia's data science team found that:

  • Among case management specialists, 80.4% of them are women, while 19.6% are men.

  • The most common race/ethnicity among case management specialists is White, which makes up 58.6% of all case management specialists.

  • The most common foreign language among case management specialists is Spanish at 67.2%.

Online Courses For Case Management Specialist That You May Like

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Strengthening Community Health Worker Programs
edX (Global)

Despite medical and technological advances, half of the world’s population lacks access to essential health services, and over 8.9 million preventable deaths occur every year. There is an acute global shortage of health workers, a gap that will grow to 18 million by 2030. Studies show that training high-performing community health workers can help close these gaps and save more than 3 million lives annually. In the past few decades, many community health worker programs across the world have...

Value-Based Care: Population Health
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COURSE 2 of 7. This course is designed to introduce you to the concept of population health and related key terms. Refine your understanding of population health and what influences health care costs. Gain an overview of population health management, beginning with a high-level review of four critical areas: addressing behavioral and social determinants of health, the prevalence of chronic disease, attributes of an aging population, and key barriers of access to health care. Use the Population H...

Crisis Resource Management
edX (Global)

Research suggests that lack of crisis resource management skills in the healthcare profession result in at least 100,000 deaths annually in the United States alone. This course will arm you with the critical skills to effectively make decisions and manage teams in a crisis situation, especially teams of strangers—a common occurrence for many health workers dealing with the COVID-19 pandemic. The course provides real-life examples and simulations for medical professionals to practice these...

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Best States For a Case Management Specialist

Some places are better than others when it comes to starting a career as a case management specialist. The best states for people in this position are Hawaii, California, Nevada, and Texas. Case management specialists make the most in Hawaii with an average salary of $77,054. Whereas in California and Nevada, they would average $69,097 and $55,919, respectively. While case management specialists would only make an average of $55,055 in Texas, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Case Management Specialist Jobs:
8,191
Highest 10% Earn:
$111,000
Location Quotient:
1.25

2. Hawaii

Total Case Management Specialist Jobs:
209
Highest 10% Earn:
$99,000
Location Quotient:
1.11

3. Texas

Total Case Management Specialist Jobs:
4,578
Highest 10% Earn:
$88,000
Location Quotient:
1.01
Full List Of Best States For Case Management Specialists

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Top Case Management Specialist Employers

Most Common Employers For Case Management Specialist

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Sanofi Genzyme$94,149$45.2614
2Heritage Care$68,078$32.739
3Bank of America$59,185$28.4546
4General Dynamics$54,549$26.2310
5Capital One$51,805$24.9115
6Aetna$50,976$24.5114
7MassMutual$50,568$24.3167
8Weltman, Weinberg & Reis Co., LPA$47,816$22.9910
9MetLife$47,803$22.9835
10Blue Cross Blue Shield of North Carolina$45,093$21.6810

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