Case management specialist jobs near me - 1,247 jobs

A leading AI incident response platform is seeking a qualified lawyer as their first legal hire in the US. This role involves providing strategic legal support to sales teams, managing SaaS agreements, and navigating data protection issues. Applicants should have a strong background in commercial contracts and thrive in a fast-paced environment. The company offers a competitive salary, generous benefits, and the opportunity to shape their legal function as they scale. Remote working options are available. #J-18808-Ljbffr

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes. Telephonic clinical case management with Medicare population.Uses Motivational Interviewing and engagement interventions to optimize member participation in case management programs. Completes a Comprehensive Assessment and Plan of care.Will document in clinical systems to support legacy Aetna and Coventry membership.Provides BH consultation and collaboration with Aetna partners.Active participation in clinical treatment rounds.Active participation in team activities focused on program development. Innovative thinking expected.The majority of time is spent at a desk on telephonic member outreaches and computer documentation.Assist members with locating community based behavioral health resources.Required Qualifications3+ years of direct clinical practice experience An active and unrestricted clinical behavioral health license in state of residence is required (ex: LPC, LCSW, LMFT, LPCC, LISW, LSW) Required to use a residential broadband service with internet speeds of at least 25 mbps/3mbps in order to ensure sufficient speed to adequately perform work duties. Some candidates may be eligible for partial reimbursement of the cost of residential broadband service Bilingual Spanish and English Preferred QualificationsCrisis intervention skills preferred Managed care/utilization review experience preferred Case management and discharge planning experience preferred Discharge planning experience Utilization review, prior authorization, concurrent review, appeals experience CCM preferred DSNP experience a plus Knowledge of Substance Abuse DisordersEducationMasters Degree in Social Work or Counseling required Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$54,095.00 - $116,760.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

A global legal services organization is seeking a senior commercial attorney to provide interim support for its commercial legal team. The role includes negotiating MSAs for a consumer-facing division and requires strong in-house experience, particularly in regulated environments. Ideal candidates thrive in fast-paced settings and can manage competing priorities. The project is expected to last 2 to 3 months, with a preferred on-site presence in Northbrook, IL or Austin, TX. Compensation ranges from $105 to $115 per hour based on qualifications and experience. #J-18808-Ljbffr

We believe every learner deserves a safe place to grow. At New Story Schools, teams unite academics and therapeutic supports to help students ages 5-21 build skills for life. If collaboration, compassion, and data-informed practice drive you, join us. As an Intervention Specialist at New Story Schools, you will create meaningful learning experiences for students with developmental and learning differences. You'll design instruction aligned with each student's IEP, support their social and academic growth, and collaborate closely with families and multidisciplinary teams. What You'll Need Bachelor's degree in special education or related field from an accredited institution Valid Ohio Intervention Specialist license Demonstrated experience developing and implementing IEPs Strong collaboration and communication skills with families and school teams Dedication to inclusive, student-centered instruction and behavioral support What You'll Do Plan and deliver instruction aligned with each student's IEP goals Conduct assessments to track academic, behavioral, and social progress Collaborate with families and related service providers to ensure consistent support Maintain accurate documentation and progress reports for compliance and evaluation Foster a positive classroom culture that supports learning, independence, and respect Why You'll Love Working Here Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays Wellness perks including gym discounts, mindfulness apps, and prescription savings Tuition reimbursement, career development programs, and leadership training 401(k) retirement savings with a 4% company match and immediate vesting Health, dental, and vision insurance Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you New Story Schools is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.

A mental health services provider in California seeks a Family Partner to empower families, especially parents and caregivers, to actively engage in treatment planning and decision-making. Candidates should have lived experience with adolescent mental health services. The role involves relationship-building, providing support, and navigating county systems. Offering competitive pay, flexible schedules, and comprehensive benefits including medical, dental, and paid time off. #J-18808-Ljbffr

Do you have an understanding of vocational rehabilitation services and want to apply that knowledge to assist individuals with blind or visual impairments? If so, take your career up a notch as a Vocational Rehabilitation Counselor in our Harrisburg District Office. The Office of Vocational Rehabilitation (OVR), Bureau of Blindness and Visual Services (BBVS) Office assists individuals in their home and communities work and maintain independent lives. If you are interested in experiencing the satisfaction of public service while enjoying professional career growth, the Department of Labor and Industry has the perfect opportunity for you! DESCRIPTION OF WORK As a Vocational Rehabilitation Counselor, you will be tasked with developing and maintaining referral sources to ensure potential customers are identified, and coordinating the delivery of blindness and visual services to customers. Work involves determining and creating appropriate vocational goals for each individual, providing counseling and guidance services, and assisting with job placement. You will also be responsible for preparing case reports, acting as liaison with agency resources, as well as evaluating and documenting customer progress. Effective communication is essential as you will be explaining eligibility requirements and services to applicants. Upon further discussion with applicants and additional parties, you will have the opportunity to determine the next steps in the rehabilitation process. Unleash your potential with our team that is dedicated to helping individuals work and maintain independent lives! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $59,345.00 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Successful completion of the commonwealth's Vocational Rehabilitation Counselor Intern program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Possession of an active Certified Rehabilitation Counselor certificate issued by the Commission on Rehabilitation Counselor Certification; or Proof of approval to sit for the Commission on Rehabilitation Counselor Certification (CRCC) Certified Rehabilitation Counselor certification examination, provided by the CRCC, and completion of a master's degree; or A master's degree in vocational rehabilitation, mental health, special education, social work, human services, psychology, business administration, human resources, public administration, or a closely related field. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: PA residency requirement is currently waived for this title. You must be able to perform essential job functions. Legal Requirements: This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

A leading insurance and risk management firm is seeking a Privacy, Compliance & Technology Counsel to provide privacy counsel across various technology platforms. This remote position requires a Juris Doctorate and 7+ years of legal experience in privacy and technology-related matters. The successful candidate will advise on compliance with regulatory requirements and emerging business issues, leveraging strong analytical skills and business acumen. This role emphasizes collaboration and impacts the firm's strategic direction while working in a highly regulated environment. #J-18808-Ljbffr

Private practice with no doors and no overhead. BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care - not admin or overhead. You provide the expertise. We handle the rest. Why Join BetterHelp Competitive hourly compensation. $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week No insurance headaches. No clawbacks. No payment delays. We handle everything - you get paid weekly for every session. Ai documentation. Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload. $500 first client bonus* - Earn when you see your first insurance client within 30 days of applying. $2,000 first month bonus* - Providers licensed in NY, VA, MD, DC, can earn an additional $2k in their first month. Additional Benefits Work from the comfort of home (fully remote) Flexible schedule - you set your own hours. Free access to 390+ CEU courses Free BetterHelp membership for self-care Insurance + cash-pay clients available Additional bonuses & incentives for high performers Zero overhead: No fees are collected from the therapist, ever. Autonomy over clinical decisions Access and connect with our community of over 30,000 therapists We're Looking For LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens. Requirements: 3+ years of mental health counseling experience Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision. U.S. residency, private workspace, reliable internet, and liability insurance A private and professional environment for conducting sessions. Excellent written communication. Must have professional liability insurance. Reliable Internet connection. Currently residing in the US. NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens. *The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Bonuses vary state to state and are subject to changes and certain requirements must be met to qualify for bonuses.

Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs. Responsibilities: Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives. Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities. Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives. Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees. Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations. Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner. Support core business initiatives while managing multiple priorities in a fast-paced environment. Requirements: Juris Doctor (JD) required. Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside. 8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred. Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act. Experience advising on pharmaceutical advertising and promotion principles. Experience with state price reporting and/or privacy matters preferred. Proven ability to counsel clients effectively and build strong cross-functional relationships. Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

At The Learning Spectrum, we're committed to your growth. We encourage you to explore roles that align with your skills and career goals. Selection is based on qualifications, performance, and readiness to succeed. As an Intervention Specialist at The Learning Spectrum, you'll design and lead individualized educational programs that integrate academic instruction, functional skill development, and behavior support. You'll collaborate across disciplines to ensure every student receives a whole-child education that empowers independence and success. What You'll Need Valid Ohio Intervention Specialist license and bachelor's degree in special education or related field Experience developing, implementing, and evaluating IEPs for students with autism or developmental disabilities Knowledge of behavior management, sensory regulation, and evidence-based teaching methods Strong data tracking, documentation, and communication skills Commitment to working collaboratively within a multidisciplinary team environment What You'll Do Develop and implement IEPs with measurable goals tailored to academic and behavioral growth Plan and deliver structured lessons that support learning, life skills, and social-emotional development Conduct assessments, record progress, and adjust strategies based on student data and team input Guide and coach paraprofessionals and classroom staff in consistent instructional and behavioral practices Collaborate with families, therapists, and related service providers to ensure holistic student support Why You'll Love Working Here Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays Wellness perks including gym discounts, mindfulness apps, and prescription savings Tuition reimbursement, career development programs, and leadership training 401(k) retirement savings with a 4% company match and immediate vesting Health, dental, and vision insurance Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you The Learning Spectrum is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.

Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.

OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.

An ECM Coordinator supports department staff with administrative tasks related to a member's medical condition(s), department case work, communication with internal and external stakeholders, and manage audits. This role will engage with members to offer support and resources related to their medical condition(s) through Allied Care. ESSENTIAL FUNCTIONS Facilitate reviews, referrals, and outreach for referral-based proprietary strategies as well as engaging with members across Medical Management products Document all engagement accurately and concisely within the Microsoft Customer Relationship Management (CRM) system Manage escalated and time sensitive case management questions received from members, broker relationships, and internal and external Allied stakeholders Collaborate with strategic vendor partners to provide supportive services and support to members Lead and facilitate claims auditing in conjunction with ECM Coordinators. Complete department auditing related to daily tasks to ensure accuracy and identify escalations Identify impactful scenarios through appropriate closing summaries in timely fashion. Share impactful scenarios with the department's leadership team to deliver to internal departments, such as Sales, Operations, and Executive leadership Identifying escalations for department leadership team, as appropriate Other duties as assigned EDUCATION Bachelor's Degree or equivalent work experience, required EXPERIENCE AND SKILLS At least 3-5 years of administrative support experience required. Focus on patient-provider engagement, needs assessments, coordination of care, and or patient treatment adherence within the healthcare or social service industry preferred Understanding of intermittent medical terminology such as CPT, HCPC, and diagnostic codes Understanding of basic benefit plan design terminology such as deductible, out-of-pocket, prescription drugs, physical medicine services, etc. Strong verbal and written communication skills Strong analytical and problem-solving skills COMPETENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is a standard desk role - long periods of sitting and working on a computer are required. WORK ENVIROMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support. Human Services Specialist 3 Job Location: POST-PERMANENCY SUPPORTS (SUBSIDY) 1818 E Sky Harbor Circle North Phoenix, AZ Posting Details: Salary: $22.6003 HRLY/$47,000.62 Salary Grade: 18 Closing Date: January 20, 2026 Job Summary: The Adoption and Guardianship Subsidy Case Manager provides senior-level case management with direct/indirect assistance to hard to place adoptive children and their families. This position reviews applications to determine eligibility for the respective programs, and creates cases in the software systems to allow for payments to be processed and the child to receive insurance coverage. In addition, this position provides ongoing support/advocacy to the family. Job Duties: Determines if hard to place children in adoptive/guardianship homes are eligible for adoption or guardianship assistance respectively using completed federal and state criteria. Supports the integration and stability of the child with the adoptive family. Provides adoptive parents with resources available through public and private entities. Clearly and accurately documents each "special condition' of the child on the adoption subsidy agreement. Provides case management and crisis intervention services to adoptive families of children who meet the "legal definition of a child with special needs". Provides comprehensive senior-level case management services and supports to prevent these adoptions from disrupting and to support the family unit through the provision of needed social services. Consults with the child's behavioral health and medical professionals, adoptive parents, school personnel and Department of Child Safety (DCS) staff to identify the level and frequency of services required to maintain children in their family unit. Completes all required documentation on approved cases to comply with state and federal requirements. Assures that adoption subsidy agreements are executed prior to the finalization of the adoption. If case managers reduce, terminate or deny services for the child, the case manager must inform the adoptive parent of their appeal right/due process, and prepare the case for the appeal hearing. Provides training/technical assistance to adoptive parents and adoption workers on department policies/procedures. Provides DCS permanency staff with ongoing information regarding the adoption subsidy application process, documentation requirements, statutory time frames and prior authorizations requirements. Ensures that all processes are completed timely and accurately in computer software systems that allow for payments to be processed and medical coverage to be in place. Reviews and resolves high profile case-specific issues and concerns. Works with the office of the Attorney General, DCS Central Office administrators, medical and behavioral health professionals and school personnel so that case-specific issues and concerns can be resolved at the lowest level of intervention. Other duties as assigned as related to the position. Knowledge, Skills & Abilities (KSAs): Knowledge of: Complex federal and state adoption laws, regulations and policies Family dynamics Child development and behavior Sources of family conflict Community social service resources to help support adoptive families Awareness of appropriate treatment for approved special service subsidies Skills in: Interviewing and helping adoptive families and their children to understand and address problems which could cause disruption of placement Management to maintain documentation and meet deadlines in processing active cases Establishing and maintaining interpersonal relationships for work with children, families and staff in other professions and agencies Ability to: Establish and maintain effective working relationships Communicate effectively both verbally and in writing Conduct training Interpret program policies, procedures and rules Selective Preference(s): The preferred candidate will have a Bachelor's degree in Social work or other social science program and previous experience in adoptions or child welfare. Pre-Employment Requirements: The ability to secure and maintain clearance from the DCS Central Registry. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: Affordable medical, dental, life, and short-term disability insurance plans Top-ranked retirement and long-term disability plans 10 paid holidays per year Vacation time accrued at 4:00 hours bi-weekly for the first 3 years Sick time accrued at 3:42 hours bi-weekly Deferred compensation plan Wellness plans By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN. - Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs. - Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition. - Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed. - Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan. - Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay. - Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team. - Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and/or progress in TOC goals throughout the day to promote timely discharge. - Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services. DEPARTMENTAL GOALS & OBJECTIVES. - Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed. - Delivers the Medicare "Important Message" (IM) and informs patient or medical facility of their right to appeal their discharge. - Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership. - Actively participates in daily team huddles and CC department meetings. - Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions. - Collaborates with team members on interdependent tasks. - Demonstrates initiative and flexibility in working with intra / interdisciplinary teams. - Actively shares knowledge and information with team members. - Builds and maintains relationships that foster trust and confidence. COMMUNICATION. - Maintains accurate, current and legible documentation according to department standards. - Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient - Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record. - Enters final post-discharge provider and assures closure of discharge cases in Allscripts - Provides clerical support as needed including copying, faxing, scanning and data entry. - Completes all forms required for department reporting CUSTOMER SERVICE. - Demonstrates tact and respect for all customers. - Actively builds positive relationships with all customer and partners. - Uses effective communication skills to resolve issues in a timely, positive and productive manner. - Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders. - Identifies and escalates quality and risk management concerns to CM leadership team. - Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral. SKILLS AND KNOWLEDGE: Oral and written communication skills. Interpersonal and time management skills Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands. Ability to work independently with a minimum of direction. Ability to exercise discretion and prioritize tasks, seeking input as indicated. Intermediate PC skills and word processing skills required. Additional Skills & Qualifications EPIC is not required, but highly preferred Must have health insurance knowledge Must have 1 year of recent healthcare experience within inpatient or outpatient experience High school diploma or equivalent required Great opportunity for someone who eventually wants to got to school for nursing! MUST be open to day and swing shifts MUST sit in OR or NV- please only apply if you are in one of these 2 states Job Type & Location This is a Contract to Hire position based out of Happy Valley, OR. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 27, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful. • Monthly Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Respond to inquiries with professionalism and care Organize and confirm court dates for attorneys Act as a buffer between clients and attorneys, managing expectations and flow of information Serve as the primary contact for clients, offering clear and compassionate communication Check case statuses with courts and filing services Share instructions and necessary documents for court appearances Manage daily call volume as needed Requirements: 1-2 years of experience in customer support inside a law firm Excellent communication skills in both English and Spanish Strong customer service or client-facing background required Familiarity with assisting clients with legal cases is preferred Ability to work independently and manage tasks without constant supervision Solid writing and organizational abilities Key Skills Clear and confident communication Strong customer service instincts are a must Ability to follow detailed instructions is a must Proactivity is a must Independent thinking and problem-solving Calm and composed under pressure Professional presence and reliability Common sense and attention to detail Tech-savvy Patient and empathetic Self-directed and resourceful Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox Expected call volume: Some calls involved Working Schedule: Monday to Friday Location: Remote || PST (Pacific Standard Time) Work Shift: 8:00 AM - 5:00 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Job Summary Perform denial research and follow-up work with insurance companies via phone to resolve appeals that have been submitted but remain without a determination Compile multiple documents into appeal bundles and submit appeal bundles to payers in a timely manner Determine and document appeal timeframes and payer process per facility within CorroHealth proprietary system Transcribe information from clients' EMRs and payer portals into required electronic format; check completed work for accuracy Monitor and complete tasks within shared inboxes and internal request dashboards Receive and document incoming emails, calls, tickets, or voicemails Follow up with the client or internal staff via email or phone for additional information as requested Export and upload documents within CorroHealth proprietary system Cross-trained on various functions within the department to support other teams as needed Other responsibilities as requested by management ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. Location: Remote within US Only Required Schedule: Monday - Friday, 7:00 AM - 4:00 PM EST OR 8:00 AM - 5:00 PM EST Job Summary Perform denial research and follow-up work with insurance companies via phone to resolve appeals that have been submitted but remain without a determination Compile multiple documents into appeal bundles and submit appeal bundles to payers in a timely manner Determine and document appeal timeframes and payer process per facility within CorroHealth proprietary system Transcribe information from clients' EMRs and payer portals into required electronic format; check completed work for accuracy Monitor and complete tasks within shared inboxes and internal request dashboards Receive and document incoming emails, calls, tickets, or voicemails Follow up with the client or internal staff via email or phone for additional information as requested Export and upload documents within CorroHealth proprietary system Cross-trained on various functions within the department to support other teams as needed Other responsibilities as requested by management Minimum Qualifications: Must love communicating with others over the phone Computer proficient. Must have intermediate skills with Outlook and Excel. Must be able to schedule meetings, log onto Teams for meetings. Must be able to open a new excel workbook, use formulas such as; adding and subtracting, copying and pasting. Must be able to type a minimum of 25wpm Detail oriented Shows initiative and responsibility in taking the necessary steps towards problem resolution Works independently, but is a team player Able to work in a fast-paced environment Possess good verbal and written communication skills Required to keep all client and sensitive information confidential Strict adherence to HIPAA/HITECH compliance Education/Experience Required: High School Diploma or equivalent required Bachelor's degree preferred Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines Prior experience of accessing hospital EMR's and Payer Portals preferred Proficient in MS Word and Excel. Needs to be able to open a new excel workbook, copy and paste, do basic formulas such as adding, subtracting and copying and pasting. Must have basic skils in Outlook. Should be able to create a meeting invitation, accept a meeting invitation, receive and respond ot email and set up folders. Must be able to type a minimum of 25 wpm with a 90% accuracy rate. What we offer: Hourly salary starting at: $19.00 Medical/Dental/Vision Insurance Equipment provided 401k matching (up to 2%) PTO: 80 hours accrued, annually 9 paid holidays Tuition reimbursement Professional growth and more! PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Lines for Life Remote Crisis Intervention Specialist Status: Full time/Non-Exempt Reports To: Crisis Lines Shift Supervisor Compensation: $23.00 hr - $25.00 hr. The starting wage for the Remote Crisis Intervention Specialist position is $25.00/hr. for individuals with graduate degrees in a related field and $23.00/hr. for individuals with bachelor's degrees. Oregon Premium Differential : Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon. Start Date: March 9, 2026 About the Organization: Lines for Life is a regional non-profit that is dedicated to preventing substance abuse and suicide. We offer help and hope to individuals and communities and promote mental health for all. Our work addresses a spectrum of needs that include intervention, prevention, and advocacy. We educate, train, and advocate to prevent issues of substance abuse, mental illness, and thoughts of suicide from reaching crisis levels. But when a crisis arises or support is needed, we are available 24/7/365 to intervene with personalized help. Remote Crisis Intervention Specialist Position Summary: Remote Crisis Intervention Specialists answer incoming crisis contacts to all Lines for Life crisis and referral helplines with care and compassion, and within the scope of each helpline program. Remote Crisis Intervention Specialists receive extensive clinical skills training in alignment with current best practices in suicide prevention and intervention. Remote Crisis Intervention Specialist Responsibilities: Demonstrate the culture of Lines for Life by modeling behavior that supports the organization's goals and philosophies. Answer crisis helplines with compassion in accordance with the organization's training expectations and scope. Remote Crisis Intervention Specialists receive crisis contacts on over 30 different crisis lines including but not limited to: the National Suicide Prevention Lifeline, veterans and military crisis lines, its YouthLine, its Senior Loneliness Line, an alcohol and drug helpline, hospital mental health crisis lines and behavioral health scheduling calls, as well as county mental health crisis lines. Document crisis contacts in an accurate and timely manner with relevant clinical information in an electronic health record system. Place follow-up calls to crisis contacts as scheduled by the shift supervisor. Assist with placing rescue calls as needed when other crisis lines staff or volunteers are on acute crisis contacts requiring emergency assistance. Triage crisis contacts and collaborate with coworkers to manage crisis contact flow and ensure that the lines remain available for contacts in escalated crisis. Complete mandatory trainings and workshops to continue learning the latest policies and protocols and stay up to date on crisis intervention tools & techniques. Communicate with peers and supervisors via phone and/or chat effectively Perform other duties, such as administrative and organizational tasks as needed. Remote Crisis Intervention Specialist Required Qualifications: Able to meet Qualified Mental Health Associate requirements (************************************************ Crisis intervention knowledge Strong empathy, communication, teamwork and interpersonal skills Able to handle high levels of stress Proficient in web-based computer environment and multi-line phone system Understanding of and ability to apply mental health assessment, treatment and service terminology Able to implement skill development strategies and to identify, implement and coordinate the services and supports identified in Individual Service and Support Plan (ISSP) Able to independently triage crisis contacts so that lines remain available for crisis contacts in escalated crisis Strong attendance & punctuality - able to consistently show up on time, work the full scheduled shifts, and provide at least 2 weeks' notice for time off requests or as soon as possible in the event of an emergency Remote Crisis Intervention Specialist Preferred Qualifications: Graduate degree in psychology; social work; or a behavioral science field OR CADC/Bachelor's degree in psychology; social work; or a behavioral science field AND relevant crisis intervention experience Veterans preferred ASIST certification CADC certification strongly preferred Experience in a call center environment Remote Crisis Intervention Specialist Training Lines for Life requires extensive Crisis Lines Onboarding training, which can be completed remotely. New hires must attend 5 weeks of paid crisis lines onboarding training. The next training begins March 9th and consists of 3 weeks between 8:30am - 5:00pm Pacific Time, Monday through Friday, plus 2 weeks of additional precepting training. The schedule for precepting can vary as we are a 24/7, 365 day a year operation, so flexibility in your availability is needed to complete the precepting portion of the training. We want to make sure that all candidates understand that while you do get a scheduled lunch break, even missing half hour portions of these trainings can result in training expectations not being met. Due to the trainings being group trainings, there is generally no flexibility for each candidate to be able to take their breaks at different times. Training requires participation, full engagement without distractions, and being on camera over Zoom. Equipment is provided. The provided PC is Windows based. You must have private high speed internet and a confidential place to take crisis contacts to meet security and technical requirements. Remote Crisis Intervention Specialist Interview Interviews are conducted via Zoom with a Lines for Life supervisor and HR team members and are recorded so that members of the Hiring Committee who are unable to attend the live interview are able to watch the recording and give feedback afterwards. Remote Crisis Intervention Specialist Location: Lines for Life is seeking to hire Remote Crisis intervention Specialists throughout the 50 United States. We currently cannot support outer territories. There is also an option to work directly in our Portland office. Remote Crisis Intervention Specialist Work Schedule: Our crisis lines are operated 24/7. This position requires working some holidays and working weekends. We want all candidates to know that there is the possibility of occasionally needing to stay a little later after your scheduled shift has ended due to wrapping up calls and documentation. The work schedule will be determined at the time of offer and is based upon Lines for Life's crisis contact volume trends. All full time employees are required to work at least 1 weekend shift per week. We are currently hiring for these shifts which are all in Pacific time. (Please note due to overtime laws, we can only offer Alaska, California, and Nevada candidates shifts that are 8 hours or less) Saturday -Wednesday 3:30pm-12:00am Pacific time (40 hours) Thursday -Monday 3:30pm - 12:00am Pacific time (40 hours) Remote Crisis Intervention Specialist Physical Requirements: Work is primarily conducted in a home office environment and requires the ability to sit or stand and work on a computer for long periods of time. This position requires high energy, patience and controlling one's emotions, as well as the ability to think analytically. Remote Crisis Intervention Specialist Remote Work: Daily tasks require a stable and consistent internet speed of 10 Mbps for both Upload and Download speeds, as well as Jitter below 20. Packet Loss should be 0%. You may test if your network requirements are met by doing a speed test here: ***************************** Private highspeed internet is required for a HIPAA compliant workspace Telecommuting requires passing a clinical and technical evaluation, having a HIPAA compliant workspace at home, and meeting technology requirements. Supervisors provide support to telecommuters by listening in on acute crisis contacts and using an internal messaging system (Microsoft Teams) to communicate. Lines for Life utilizes Windows based PCs Quality Assurance: We want to let you know that all crisis contacts are recorded - inbound and outbound. We review them regularly to ensure safety and quality assurance and for training and supervisory purposes. What this means is that you will have crisis contacts randomly picked for review and you will receive clinical feedback on how you are doing. This happens every few weeks and is one way that we ensure professional growth of our team. Another aspect of this technology is that while you are taking crisis contacts, supervisors can listen in to provide support if a crisis contact is particularly challenging or high risk. This supports our Crisis Intervention Specialists so they are not alone and ensures safety for our crisis contacts. Remote Crisis Intervention Specialist Compensation Package: The starting wage for the Remote Crisis Intervention Specialist position is $25.00/hr. for individuals with graduate degrees in a related field and $23.00/hr. for individuals with bachelor's degrees. Employees who live and work from the state of Oregon are eligible for a 2% differential over their base rate of pay for hours worked in Oregon. There is a $2/hr. overnight shift differential when working between the hours of 10 pm - 5 am Pacific Time and time and a half holiday pay when required to work holidays. Lines for Life offers a great benefits package valued at over $14,750 per year, including $11,400 in premium coverage for employee health, vision and dental coverage, full coverage of short and long-term disability and life insurance premiums; a matching 401K plan equivalent to 3% of the annual salary during the first 2 years of employment after passing the match eligibility date; as well as a flexible spending plan; an employee assistance program; and a free Fitbit. If you need reasonable accommodations to participate in the application process or interview, including any pre-employment testing, please inform us by contacting *******************. This job description is not meant to be an all-inclusive list of duties and responsibilities but, constitutes a general definition of the position's scope and function in the company. EEO: Lines for Life strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. Lines for Life shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. However, it shall not be a violation of this clause for Lines for Life to extend a publicly announced preference in employment to Indians living on or near an Indian reservation, in connection with employment opportunities on or near an Indian reservation, as permitted by 41 CFR 60-1.5 All Lines for Life employees must be approved to work by the Oregon Department of Human Services' Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.

Why Ability Matters is Different: Are you outgoing and looking to be involved in the community? Are you dedicated, timely and focused on the success of others? Ability Matters is a mission driven, high-end agency founded to support people with autism and other neurological disabilities through education, housing, intervention and day services support. · Over 160 families served · A team of over 330 professionals · 191% growth over the last 5 years · Twice recognized by the Better Business Bureau for Ethics · Awarded the Diversity in Business Award · Awarded the SMART 50 for Innovation Why You'll Love Working Here Best-in-Class Pay & Benefits Work-Life Balance Career Growth & Training Supportive & Inclusive Culture Purpose-Driven Work Position Details Position Type: Administrative / Coordination Total Hours: 40 hours weekly Pay Rate: $20.00 per hour Shift Differential: Additional $1.00 per hour for weekend shifts worked with individuals Position Summary The Attendance Management Coordinator (AMC) plays a critical role in supporting services for individuals with developmental disabilities by managing staff attendance, responding to call-offs, and coordinating coverage to maintain continuity of care. This position works closely with schedulers and leadership to ensure staffing needs are met while following established attendance and coverage protocols. Scheduled Work Hours On-Site Shift Coverage (24 hours): Friday: 3:00 PM - 11:00 PM Saturday: 7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Sunday: 7:00 AM - 3:00 PM 3:00 PM - 11:00 PM Remote Administrative Hours (16 hours): Remote administrative and on-call support hours are completed over the weekend and aligned with assigned shift coverage. Ability Matters is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company