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Lead Case Management Training Specialist

General Dynamics Information Technology
Chantilly, VA
**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** None

**Job Family:** Training

The Lead Training Specialist provides training and technical assistance to a federally funded network of care providers. As the Case Management lead, the Specialist leads training in their specialty, prepares and/or conducts training programs, and delivers training programs to train all levels of personnel, including case managers, clinicians, and other staff.

This position is remote and requires frequent travel within the United States.

Duties include:

+ Develops tests and visual aids, conducts training classes, and help develop criteria for evaluating effectiveness of training activities.

+ Contributes to completion of targeted training programs and projects

+ Provides training and technical assistance

+ Support the development and design of training material

+ Oversees the delivery of on-site and/or virtual training classes in their specialty area

+ Maintains current knowledge of policies and procedures applicable to the operations of the care provider network


+ Experience providing training or technical assistance to different audiences

+ Bachelor's degree in Social Work, Social Sciences or a related field with at least 5 years of experience. Master's degree a plus

+ Understanding of different learning styles and ability to adapt delivery/training style as needed

+ Experience providing case management services at a care provider

+ Strong command of policies and procedures as they relate to the duties of a case manager

+ Bilingual English/Spanish a plus

+ Excellent communication skills

+ Must be able to travel within the United States

+ This position requires a Background Check

This position requires being fully vaccinated against COVID-19 by December 8, 2021 or the start date, if after December 8.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
7d ago

Case Management Specialist

Development Infostructure
Arlington, VA
At Development InfoStructure Inc. (Devis) we are dedicated to providing exceptional IT consulting services and solutions to Federal, State and Local Governments as well as the international development community.

Our primary mission is to satisfy the goals and objectives of our customers, and we approach problems as opportunities to invest our time in developing long-term solutions and assets. We are passionate about our work and creating an environment within which everyone is supported to perform in it while maintaining a healthy work-life balance. We know that the best investment we can make is in our people!

We are currently seeking a Case Management Specialist to join our growing organization and help drive our Department of Health and Human Services (HHS) program to success at various locations throughout the United States!
***This will be in support of a proposal effort - contingent offers will be extended***

Specific responsibilities include but not limited to :

+ Ensures case managers initiate and maintains direct contact with each child and the child's family while the child is in ORR care in order to efficiently advance the child's family reunification and release the child from the facility

+ Maintains the ORR Database in accordance with ORR policies and procedures

+ Conduct initial intake assessment of UC upon shelter arrival to include identifying potential sponsorship

+ Ensures assessments are conducted in accordance with ORR policies and procedures

+ Reports significant incidents in accordance with ORR policies and procedures

+ Works closely with counselors and care coordinators to ensure communication

+ Complete UC, Risk and Sponsor Assessments in accordance with the Office of Refugee Resettlement (ORR) policies and procedures

+ Identify and vet potential sponsor for reunification of UC(s) and also alternate/backups in case the initial sponsor is no longer available or able to care for the child

+ Keep the sponsor informed regarding the child's case progress

+ Facilitates the timely release or discharge of children to identified family members or authorized caregiver/custodian and document the provision of services in each child's case file

+ Meet regularly with the UC to discuss progress, ask questions, and make sure they feel they are receiving proper care during their stay at the shelter

+ Provide weekly status updates on progress and/or challenges

Required Skills and Qualifications

+ 2 - 5 years of demonstrated experience in social work

+ 1-2 plus years of experience in Case Management or child welfare with children

+ Bilingual in Spanish and English

+ Bilingual in Dari/English; Pashto/English; Farsi/English; Urdu/English is a plus

+ Excellent verbal communication skills

+ Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills

Education / Certifications

+ Bachelor's Degree in Social Work or an equivalent degree in Psychology, Sociology, or another relevant Behavioral Science

+ Any Case Management Certification (preferred)

Clearance Requirements

+ Must be a U.S. Citizen with the ability to obtain a Public Trust clearance

Additional Perks/Benefits

+ Competitive salary compensation

+ Commuter benefits that include free on-site parking or SmartTrip reimbursement

+ Retirement Savings Plan

+ Flexible, results oriented work environment

+ Performance bonuses

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

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6d ago

Case Management Support Specialist - (PRN)

Novant Health
Manassas, VA
The Case Management Support Specialist is a valued member of the healthcare team at Novant Health. The role is designed to support a wide variety of complex clerical and operational support functions for Utilization Review.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Qualifications Education: High school diploma or GED required.
Experience: Knowledge of Microsoft Office products with proficiency in Excel and Word required. One year of clerical experience required. Health care experience preferred. Additional skills required: Excellent interpersonal and customer service skills. Working knowledge of personal computers and software including specific knowledge of Microsoft office products. Perform clerical duties with accuracy. Proficient spelling and grammatical skills. Attention to detail with excellent planning and organizational skills. Communicate effectively in both oral and written forms. Keyboard/type accurately. Ability to operate standard office equipment including, but not limited to, a calculator, fax machine, copier, printer and scanner. Establish and maintain effective work relationships. Ability to successfully complete generic and department specific skills validation and competency testing. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". We can recommend jobs specifically for you! Click here to get started.
2h ago

Junior Case Management Specialist

Rockville, MD

Junior Case Management Specialist is responsible for processing background check requests for potential sponsors of unaccompanied children. The Case Management Specialists do not participate in adjudication or evaluation of the information they receive, and do not make security recommendations based on this information.

Essential Job Functions:

There are two primary areas that Case Management Specialists will work in:

+ Sponsor Checks

+ Child Abuse and Neglect Checks.

Sponsor Checks focus primarily on matching received request paperwork with Special Agency

Check (SAC) results received from OPM (Office of Personnel Management), and then opening, processing, and closing cases in an the Program Center (PSC) electronic database. There is considerable follow up with prospective States, ACF personnel, and ACF designees.

Child Abuse and Neglect Checks (CA/N) focus primarily on receiving requests and coordinating with state child protective services to receive CA/N records for potential sponsors.

There is considerable follow up with OPM, ACF personnel, and ACF designees.


+ Initiate Sponsor Checks and/or Child Abuse and Neglect Checks on potential sponsors of Unaccompanied Children via already existent PSC-established procedures which includes matching results with the incoming necessary paperwork and enter into PSC database to open cases

+ Interface with the respective Federal and State-level Criminal History and/or Child Protective Services agencies throughout the U.S., ACF personnel and designees, and other PSC staff, as well as PSC customers through OPM or other means to obtain missing results or information to be able to close cases

+ Assess documentation and write summary of investigative findings

+ Responsible for timely email request responses and coordination, as well as evaluating various database searches for potential sponsor information.

+ Overcome obstacles and accomplish the mission of obtaining timely, accurate child abuse and neglect checks on sponsor applicants of Unaccompanied Children.

+ Conduct necessary research on policies and procedures regarding state Child Protective


+ Present PSC/DCS procedures in a classroom setting, via conference call or web

demonstration to DCS customers, ACF personnel or designees, and other federal partners.

+ This position will require less than 5% out of state travel a year to provide or participate in care provider site visits and state agency visits to provide training presentations or other assistance as needed.

Position Requirements :

+ Applicants selected for this position will be required to be vaccinated for COVID-19 absent a need for for an accommodation.

+ Must have a minimum of an Associate's Degree and a minimum of one year of related job experience or an equivalent combination of education and experience

+ Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)

+ Customer-friendly service skills - especially in communication to overcoming obstacles

+ Requires the skills to understand specific rules and procedures to be able to choose between alternative courses of action

+ Must have documented attention to detail experience

+ Must be self-directed and capable of processing and prioritizing multiple tasks, and handling a large and varied workload with minimum supervision.

+ Must have excellent problem solving skills.

+ Must have excellent verbal and written communication, organizational, grammatical, and proofreading skills.

+ Must be able to deal effectively and tactfully with a variety of internal and external customers

+ Must coordinate work activities with other individuals and groups

+ Sensitive to other cultures and ethnic groups.

+ Must be a U.S. citizen

+ Must be willing to travel 5%

Position Preferences :

+ Preference for familiarity with Spanish and/or willing to learn.

EEO/Drug Free Workplace Statement:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.

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20d ago

Identity Management Specialist

Engility Corporation
Chantilly, VA
SAIC is seeking an Identity Management Specialist to be responsible for the following:

* Research and write multiple types of analytical products to support both internal and external mission partners. The products may range in length from an email response to a 15 to 20 page paper citing 200 unique sources from open and customer databases
* Complete requests for information across counterintelligence (CI) and counterterrorism (CT) regional areas by a specified due date
* Recommend areas of research to the customer to write additional reporting
* Provide feedback to external groups on their products
* Write requirements to external groups to assist with enhancing intelligence reports
* Work independently and as a team to produce timely intelligence products.
* Provide content to support quick turn research requirements using technical knowledge
* Use Word Track Changes to facilitate comments and changes in products between the editing team and government team.
* Must have a current/active TS/SCI with Polygraph
* Must have a Bachelor's degree from an accredited university or 10 years of experience working in the IC writing intelligence reports
* Requires at least 8 years' experience as an intelligence analyst writing and publishing intelligence products in a variety of formats
* 8 years of experience as an all-source analyst
* Must have minimum of 3 years' experience with Customer analysis tools and databases
* Must have demonstrated research and writing ability skills
* Must have experience with Customer reporting databases, procedures, and style
* Must have familiarity with Customer operations and missions
* Must have experience working in a fast paced, deliverable based environment

COVID Policy: Prospective and/or new employees will be required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us and must have an approved exemption prior to the start of their employment. Customer site vaccination requirements, if more strict, will take precedence over SAIC's vaccination policy.
60d+ ago

Talent Management Specialist

Clark Construction Group
Bethesda, MD
There is a sense of camaraderie that comes with delivering impactful projects as a team. It creates a sense of humility and fosters pride in the work we do. At Clark, we are proud to build what matters, together.

From hospitals and airports to roads and educational facilities, we rely on the leadership, diverse talents, and dedication of the Clark team to deliver assets and infrastructure that are integral to our everyday lives.
Come join the Clark team and help build the world around us.

We are searching for a passionate, innovative and team-oriented Talent Management Specialist who will be central to the facilitation of our company-wide talent management programs. This individual will work with HR and business leaders to ensure programs are delivering outcomes for teams and the company. Our ideal candidate is a skilled communicator, excited to analyze employee talent data and brings organization and creativity to the evolution of our programs.


As part of the Talent Management team, this individual will have the opportunity to be involved in or play a lead role in several of our core talent programs including but not limited to training, performance management, engagement, talent reviews, talent pool development and succession planning. In these areas, responsibilities will require the team member to:

* Collaborate with HR Business Partners and Talent Management leads to define the short-term and long-term program strategy to meet the changing needs of the business
* Develop and manage project plans including communications, system setup, training, process execution, progress monitoring and reporting.
* Utilize existing functionality as well as collaborate with our HRIS team and external partners to optimize use of our Glint engagement platform and Workday system.
* Enable employee performance by educating employees and managers on goal setting, feedback, development planning and recognition tools and processes.
* Coordinate execution of annual employee Talent Profile update and manager talent assessment process, audits and ongoing refresh of the data
* Work with talent management team members and broader HR team to review, modify or create new programs to improve talent management processes and the employee experience; identify ways talent data can support HR strategic priorities


* Minimum of 3-5 years of experience in Talent Management, Training & Development, Organizational Development, or related field working with team and leadership dynamics
* Bachelor's degree in Human Resources, I/O Psychology, Organizational Development, or other relevant field is required; Master's degree preferred.
* Excellent communication and meeting facilitation skills
* Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions and present recommendations
* Resourceful and able to think critically in order to solve problems creatively and independently
* Self-directed, skilled planner and comfortable dealing with ambiguity
* Ability to manage multiple projects and demands
* Experience with Workday and Glint a plus



Equal Opportunity Employer:

Clark Construction Group, LLC, (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Clark Construction promotes a drug-free workplace.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).

For more information on Equal Opportunity, you may visit this link.
15d ago

Federal - Government Access Management Specialist

Arlington, VA
We are:

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, VA, San Antonio, TX, and St. Louis, MO. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It's what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world's leading businesses, we use agile approaches to help clients solve their toughest problems fast-the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 9,000 dedicated colleagues and change makers work with our clients at the heart of the nation's priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

You are:

A Government Access Management Specialist who will work as a member of the Information Security Strategy and Compliance team in the Security and Intelligence Directorate. You will be responsible for supporting the continual improvement of governance, risk and compliance program, endpoint management solution, and support the execution of key access management initiatives.

The work:

* Provide oversight over, and outreach for, AFS endpoints, including compliance, vulnerability management, and access management

* Coordination with IT and Security stakeholders for process improvements and access reviews

* Ensure completion of projects, special assignments, and other ad hoc activities as required

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Here's what you need:

* U.S. Citizenship required

* 3 years experience working in information security, information technology, or access management

* Strong understanding of access management best practices

* Microsoft Office experience

* Strong written documentation and communication skills

Other required skills:

* Advanced problem-solving skills

* Ability to multi-task and manage multiple projects simultaneously

Bonus points if you have:

* Experience with Microsoft security tools

* ServiceNow workflow experience

* Business process modelling experience

* Demonstrated team leadership

* Security+ or equivalent certifications

As required by the Colorado Equal Pay Transparency Act, Accenture Federal Services provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $80,300 - $112,399 and information on benefits offered is here.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
10d ago

Case Management Expert, USAID/Jordan Survivor's Access to Protection from Domestic Violence Activity (Himaya), Amman, Jordan

Tetra Tech, Inc.
Arlington, VA
Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at

USAID/Jordan is planning to fund a five-year activity to advance women's rights, enhance access to quality protection services and expand social services to women who are at risk of, or victims of, domestic violence. The Himaya ("Protection") Activity will enhance the availability and quality of essential protection services (physical and mental health, justice, policing, and social services) for survivors of domestic violence. The Activity will: (1) build human resource capacity for medical, legal, judicial, police, and social work professionals, (2) build institutional capacity of and coordination among a variety of government ministries and CSOs to provide services, and (3) improve legislation, policy framework, and protocols to advance the protection framework and response to violence.

The Case Management Expert will report to the Deputy Chief of Party This position is responsible for ensuring that shelters and other safe spaces serving survivors of domestic violence have adequate resources to provide services. They will also serve as the primary liaison to CSOs to ensure they have the resources and training to improve service delivery.
Responsibilities: * Supervise 2-3 Specialists * Select new shelter sites * Assess needs of existing shelters; oversee procurement of equipment and infrastructure upgrades to shelters * Provide trauma-informed care (TIC) training to case managers and shelter staff * Ensure shelter staff have an appropriate level of access to the Electronic Referral System (ERS) and receive training on the system Qualifications: * Bachelor's Degree in Social Work required; advanced degree preferred * Minimum of eight (8) years of experience as a practicing social worker * Extensive knowledge of domestic violence and intimate partner violence in the Jordanian context * Experience training and mentoring counterparts; formal curriculum development preferred * Demonstrated knowledge of approaches to overcoming barriers for marginalized populations to access to justice and issues impacting survivors of SGBV * Knowledge of Shari'a law as it relates to divorce and child custody * Basic knowledge of trauma informed care (TIC) as it applies to representing survivors of Sexual & Gender-Based Violence (SGBV)/Intimate Partner Violence (IPV)/Domestic Violence (DV) * Arabic fluency and English working proficiency (speaking, reading, and writing) required MSI is an equal opportunity employer that values diversity and inclusion. We strive to develop and maintain a culture that honors the perspectives and identities of our employees, our communities and those impacted by our work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer. Reasonable Accommodations: MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please email with "Reasonable Accommodations" in the title. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates. Only candidates who have been selected for an interview will be contacted. No phone calls, please. Additional Information * Organization: 216 MSI
26d ago

Specialist Leader - Investment Management

Arlington, VA
Specialist Leader - Core Industry Solutions - Investment Management As a global leader in providing consulting services to the asset management industry, Deloitte works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers.
The team

Core Industry Solutions

Our Core Industry Solutions practice encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core of the business. Examples of the type of work we deliver to our clients includes Digital CARE (Epic), Insurance CST (Guidewire), and Digital Banking Solutions (nCino).

The team brings experience from across Deloitte to leverage common approaches, best practices, and strategic investments to scale these solutions by industry strategy. Professionals will focus on key client issues that are at the core of the business by integrating our industry expertise with deep technical and operational transformation capabilities.

Work you'll do

As a Manager you will bring considerable technical expertise to deliver effective solutions to clients.

+ Manage day to day interactions with executive clients and sponsors

+ Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies.

+ Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

+ Develop and maintain contact with top decision makers at key clients; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies


Managers are required to have:

+ To qualify for this position, a manager MUST have experience with various sector packages preferably including at least one of the following: Aladdin, Charles River, Fidessa, EZE, Calypso / Murex, Bloomberg AIM, Portware, FlexTrade, Simcorp, FIS, Eagle PACE, IMS Markit EDM, Data Science platform buildout, Ipreo (iLevel and ival), eFront, Investran, Workday, SalesForce, Market Intelligence experience: DST SalesConnect, Market Metrics Matrix, Fishtank.

+ 8+ years of relevant consulting or investment management industry experience.

+ 8+ years of experience in translating requirements into optimized designs, and identifying design alternatives and implications on functionality, effort, performance and operations.

+ Experience with various phases of the implementation lifecycle, from system selection, to implementation sequencing and planning, project management, application & technical design, interface & data conversion, application build, environment management, testing, go live planning, etc.

+ Managers will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. Managers can lead small engagements or components of large, complex engagements.

+ Manager level responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.

+ Managers participate in the development and presentation of proposals for business development activities.

+ A Bachelor's Degree is required.

+ Limited immigration sponsorship may be available.

+ Travel 80 - 100% of the time (While 80-100% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice).


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
60d+ ago

Regulator Case Management Expert (Remote)

Remote or Arizona
Hi, we're Oscar. We're hiring a Regulator Case Management Expert to join our Complaints Grievances & Appeals (CGA) Team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.
About the role: This position is responsible for interaction with various external agencies including Attorneys General, the Better Business Bureau, state and federal regulators and other third parties responsible for health plan administration. You will be investigating and responding to inquiries, complaints and appeals from these entities, ensuring a thorough understanding of the underlying issues. You will be acting as the Oscar's representative with these regulatory bodies which requires excellence in communication and thoroughness in the investigation and resolution process. You will report into the CGA Operations Manager. This is a remote role, you are able to work remotely in one of the following states: Arizona, California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, or Washington. Note, this list of states is subject to change. Responsibilities: Addressing complaints, inquiries and appeals received from Regulators and other external entities Complete and thorough investigation of all cases Gather case documents and provide clear and accurate documentation in the ticketing system as to the progress and status of your work Seek complete and timely resolution by establishing strong relationships and setting expectations with internal partners and delegated vendors Interact with colleagues and act swiftly to address the needs of the case Pinpoint and identify the underlying questions being posed by the regulator and address both the de facto complaint as well as the underlying operational questions Ensure cases are responded to correctly, accurately, and within set timeframes Make outbound calls to members and providers, as necessary, to aid in your research and resolution process Work as a team to complete departmental tasks to meet deadlines and accomplish department objectives. This may include evenings, weekends and holidays Acts as a liaison on appeal and grievance activities with all state Departments of Insurance Coordinate with Compliance, Legal and/or Regulatory Affairs as needed to address the needs of the case and interrogatories by the Regulator Coordinate, participate in and lead calls with regulators regarding assigned cases, as requested Communicate Regulator directives by state to the CGA Team and create awareness to all stakeholders to ensure said directives are incorporated into documented procedures Develop and sustain effective and professional working relationships with peers, leaders, and delegated vendors Identify operational issues and trends within Oscar or with delegates, communicate these issues, and assist in formulating appropriate remediation plans with CGA Leadership Assist CGA Leadership and peers with special projects, and complete projects within the proposed deadline(s), set by management, as necessary Attend, actively participate in, and occasionally lead team meetings, operational meetings, and/or training Requirements: Bachelor's degree or 3 years of work experience 2+ years healthcare experience in a Complaints, Grievances and Appeals role 1+ years experience working with Regulators (state or federal) in a healthcare setting Knowledge of insurance industry and regulatory compliance to applicable state and federal laws 1+ years experience writing in a professional setting Bonus points: Prior audit experience Strong proficiency navigating and working in multi-system environment (customer service, case management, claims) Life at Oscar: At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. We aim to make health care affordable and accessible for all, and apply this same vision to our perks and benefits, including: medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( to make the need for an accommodation known. Pay Transparency Policy: Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here. Life at Oscar: At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. We aim to make health care affordable and accessible for all, and apply this same vision to our perks and benefits, including: medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( to make the need for an accommodation known. Pay Transparency Policy: Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here. COVID-19 vaccine requirements for in-person work: To protect the health and safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at to submit an accommodations request. *Note: In-person work includes: employees required to work from our offices, employees conducting sales work in the field and employees conducting at-home or in-person visits with members.
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19h ago
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Average Salary For a Case Management Specialist

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Case Management Specialist is $61,031 per year or $29 per hour. The highest paying Case Management Specialist jobs have a salary over $78,000 per year while the lowest paying Case Management Specialist jobs pay $47,000 per year

Average Case Management Specialist Salary
$61,000 yearly
$29 hourly
Updated October 23, 2021
10 %
90 %

Highest Paying Cities For Case Management Specialist

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CityascdescAvg. salaryascdescHourly rateascdesc
San Mateo, CA
Annapolis, MD
Arlington, VA
New York, NY
Portland, OR
Denver, CO

5 Common Career Paths For a Case Management Specialist

Case Manager

A case manager is responsible for giving advice, handling plans for the client's recovery, and connecting with other human service professionals to ask for further options and recommendations for the client's concerns. Case managers should have excellent communication and listening skills to evaluate the client's needs, ensuring that they will have the utmost care and safety through efficient advocacy. A case manager should be able to provide a reliable support system for the client and monitor progress to achieve wellness and guarantee satisfaction.

Registered Nurse Case Manager

A registered nurse is responsible for providing medical services to patients, assisting doctors in hospitals, clinics, and other health centers. Registered nurses' duties include monitoring the condition of admitted patients, operating medical equipment, responding to patients' inquiries, assisting on physical exams and medications, keeping medical records, and observing strict hygienic standards. A registered nurse must display strong communication and organizational skills, as well as the ability to multi-task, attend to patients' needs, and adjust to different conditions.


A therapist is responsible for improving the patients' health conditions by evaluating their needs and providing physical and mental support. Therapists are licensed, medical professionals who specialize in different areas to perform treatments and bring relief to patients. Some of their duties include diagnosing patient's problems, performing counseling services, monitoring medication progress, customizing therapy activities for pain management, and consulting other health professionals as needed. Therapists must have extensive knowledge with the medical industry to detect patients' conditions easily and provide effective medications.


Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Office Manager

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Illustrated Career Paths For a Case Management Specialist