Case management specialist resume examples from 2025
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How to write a case management specialist resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in case management specialist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the case management specialist position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a case management specialist resume:
- Patients
- Social Work
- Mental Health
- Community Resources
- Patient Care
- Crisis Intervention
- Discharge Planning
- Substance Abuse
- Care Coordination
- Financial Assistance
- Management Services
- Primary Care
- Group Therapy
- Utilization Review
- InterQual
- Medical Necessity
- Social Services
- Support Services
- Utilization Management
- Medical Services
- Medical Care
- Community Agencies
- Mental Illness
- IV
- Community Services
- Social Security
- Durable Medical Equipment
- Management System
- CPR
- HIPAA
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the case management specialist.
How to write case management specialist experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from case management specialist resumes:
Work history example #1
Home Health Nurse
Banfield Pet Hospital
- Called MD with any concerns.
- Assessed patients and family members learning needs, as well as documenting educational interventions.
- Followed through with any and all orders concerning admitted patient that maybe be of stat nature by admitting physician.
- Maintained CPR certification, Neonatal Rescucitation certification and Continuing Education requirements.
- Administered oral and assisted with intravenous medications as directed by hospice.
Work history example #2
Intensive In-Home Counselor
Youth Villages
- Served as a Family Counselor under a Home-Based Counseling program provided intensive in-home counseling services to troubled children and their families.
- Developed ISP and maintained completion of daily progress notes and quarterly assessments for a caseload of 5-6.
- Provided Multi-Systemic Therapy (MST) to targeted children and adolescents ages 5-21.
- Utilized CPI nonviolent crisis intervention protocol to intervene with unsafe client behavior.
- Provided TF-CBT to youth assessed for this need.
Work history example #3
Residence Counselor
Pressley Ridge
- Experienced and trained in advanced techniques of suicide prevention, away from supervision/ runaway procedures, and first aid/CPR tactics.
- Completed each child's team papers monthly, attended Individualized Education Program (IEP) and clinical meetings.
- Attended Individualized Service Plan (ISP) meetings as part of a treatment team, and maintained communication with families.
- Acquired CPR and Behavior Modification certification.
- Participated in student sessions - Helped in developing IEP's for students - Participated in Parent/Teacher conferences - Monitored Student
Work history example #4
Community Liaison
HCR ManorCare
- Promoted Hospice services to medical staff and community through facility visits and community outreach programs.
- Tailored individual plans for accounts to identify hospice eligible patients by recommending win-win solutions, driving increase of referrals.
- Created and delivered presentations using PowerPoint, posters and white boards.
- Educated and supported patients and families on hospice philosophy, services provided, level of care options, and symptom management.
- Facilitated and drove training and communication for their major human resource and payroll technological initiative.
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Add an education section to your resume
- The highest degree you have achieved.
- TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
- TField of study
- TAny honors, relevant coursework, achievements, or pertinent activities
Here are some examples of good education entries for resumes:
Master's Degree in psychology
Ashford University, San Diego, CA
2009 - 2010
High School Diploma
2006 - 2006
Highlight your case management specialist certifications on your resume
If you have any additional certifications, add them to the certification section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on case management specialist resumes:
- Medical Assistant
- Certified Case Manager (ACM)
- Certified Nurse Assistant (CNA)
- Certified Billing and Coding Specialist (CBCS)
- Certified Manager Certification (CM)
- Certified Professional - Human Resource (IPMA-CP)
- Certified Management Accountant (CMA)
- Certified Nurse Educator (CNE)
- Certified Coding Specialist (CCS)
- Certified Resume Specialist: Accounting and Finance (CRS+AF)