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Case management specialist work from home jobs

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  • Transitional Case Manager

    Optum 4.4company rating

    Remote job

    Explore opportunities with VNA of Maryland, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Transitional Case Manager (TCM), you will be facilitating seamless transitions for patients from facility settings to post-acute care. You will verify home health orders, assess care requirements, and ensure continuity of care. Your role includes assessing patients' health literacy, involving patients and families in care planning, and providing education to improve outcomes and promote self-management. You will implement rehospitalization reduction initiatives for patients at risk and communicate with healthcare providers throughout the transition. You'll enjoy the flexibility to work remotely as you take on some tough challenges. Primary Responsibilities: Educate patients on post-discharge follow-up, homebound criteria, and obtaining prescriptions Assess readmission risk using the LACE tool Ensure patients and families have agency contact information Coordinate ancillary services (DME, Infusion) as needed Assist in preparing for patient care post-discharge Liaise between the agency and healthcare providers Communicate patient transfers and coordinate resumption of care Provide feedback on readmissions and non-admit decisions Perform other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN, LPN, or SW licensure in state of practice Current CPR certification 1+ years home health experience or 1+ years of hospital case management experience Current driver's license, vehicle insurance, access to a dependable vehicle or public transportation *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $48,700 to $87,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. #LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $48.7k-87k yearly Auto-Apply 5h ago
  • Case Manager

    Us Tech Solutions 4.4company rating

    Remote job

    Duration: 03 Months Job Overview - Case Manager We are seeking a self-motivated, detail-oriented, and highly organized Case Management Coordinator to support Medicaid Long Term Care/Comprehensive Program members in Miami-Dade County, FL. This role is primarily field-based, requiring approximately 75% travel within the assigned region, with 25% work-from-home responsibilities. The coordinator will assess, plan, implement, and coordinate case management services to support members' medical, social, and wellness needs across home, assisted living, and nursing facility settings. Key Job Duties Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program enrollees Conduct telephonic and face-to-face assessments of members in homes, assisted living facilities, and nursing homes Perform comprehensive member evaluations using care management tools and data review Provide coaching, education, and support to empower members to make informed healthcare decisions Monitor, evaluate, and document care activities in compliance with regulatory and accreditation guidelines and internal policies Utilize case management and quality management processes consistently and accurately Experience & Qualifications Required Bachelor's Degree required, preferably in Social Work or a related field Case management experience required Long-term care experience preferred Bilingual Spanish/English strongly Schedule Monday-Friday, 8:00 AM - 5:00 PM (EST) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruter Details: Name: Umar Farooq Email: ********************************** Internal Id #25-55185
    $37k-48k yearly est. 4d ago
  • National Commercial Underwriting Lead - Remote Counsel

    Jobgether

    Remote job

    A leading recruiting platform is seeking a Deputy Chief National Commercial Underwriting Counsel. This remote leadership role involves overseeing commercial underwriting operations, managing a team, and providing guidance on real estate issues. Ideal candidates will have over 10 years of experience in title insurance or real estate and possess a JD degree. The position emphasizes strategic support for underwriting and closing activities, cultivating a high-performing team environment for long-term business growth. #J-18808-Ljbffr
    $106k-182k yearly est. 1d ago
  • Adult Therapy Manager

    Cuyahoga County Board of Developmental Disabilities 3.6company rating

    Remote job

    The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a manager to plan, direct and manage the provision of occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. Primary liaison to community therapy partners and projects. The nature of work will include, but is not limited to the following: Provide clinical and strategic oversight to occupational, physical and speech therapists serving individuals ages 3 and older (adult therapy staff). Provide direct supervision, performance evaluations, guidance and feedback to OT, PT, and SLP consultative staff and Specialized Services Supervisor. Support the Specialized Services Supervisor in carrying out these responsibilities for the Specialized Services Therapy staff. Oversee and monitor all adult therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethical standards. Review requests, assign referrals and prioritize the caseloads of adult therapists based on emergent needs. Provide support and guidance to Specialized Services Supervisor to assign and manage caseloads for specialized services staff, including direction with recommendations for therapeutic interventions/services/frequencies to best meet the needs outlined in the referral. Manage all activities of the EITS lending library and Mobile Sensory Space, including inventory management and outcome measurements. Build and expand partnerships with community organizations to increase the capacity to serve individuals with developmental disabilities. Develop and maintain relationships with entities including but not limited to private provider agencies, vendors and public school districts. Develop, coordinate and manage training of adult therapists and maintain standards for performance of evaluations, written plans and objectives, record keeping, implementation of treatment, technical competency, review of objectives, plans and treatment. Manage the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes. Monitor elements and implementation of services delivered by adult therapists through analysis of programmatic, productivity and outcome data. Maintain and monitor data from the timekeeping system for consultative adult therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests. Establish and coordinate opportunities to advance the professional growth of all adult therapy staff and Specialized Services Supervisor. Participate in the recruitment and hiring process for adult therapy staff including new employee orientation. Oversee all adult therapy department meetings and develop and coordinate agenda with Specialized Services Supervisor. Co-arrange vendor presentation and clinical in-service opportunities for department. Assist with the Adult Therapy Department budget. Complete initial and ongoing training for PBS-CR and monitor the initial and ongoing training completion for department staff. Coordinate shadowing and internship experiences for adult therapy students (OT, PT and SLP) of approved local colleges and universities outlined in contractual agreements with Cuyahoga DD. Oversee and monitor process for provision of adult therapy services to contracted intermediate care facilities. Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned. As necessary, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics. Provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests. SUPERVISORY DUTIES: Direct supervision of Specialized Services Supervisor and adult consultative Occupational, Physical and Speech therapy staff. FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning: Hybrid work schedule with some flexibility. Over 40 paid days off a year, including holidays. A great government Pension through Ohio PERS. Major Medical insurance. Free Dental, Vision Life, and Temporary disability Insurance Professional Development Reimbursement each year. Membership dues reimbursement each year. Mileage Reimbursement at the IRS rate. Flexible Spending Account Tuition Reimbursement Annual Pay Increases, and so much more. If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information. SALARY: The starting salary for Pay Schedule F is $73,000.00. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team! Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required. Qualifications Ohio license in physical or occupational therapy or speech language pathology required with the corresponding degree. Minimum three years' clinical experience as a Physical Therapist, Occupational Therapist or Speech Language Pathologist required. Minimum three years' clinical experience and at least two years' experience in the direct supervision of employees required. Minimum one year's experience in providing or overseeing direct services to individuals with complex needs. Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred. Valid state of Ohio driver's license and continued maintenance of excellent driving record. Application Procedure: All applicants must apply ONLINE. Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position. External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also encouraged to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration. All candidates are asked to create an online profile and you may be asked to answer a series of questions. Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below. Application Deadline: Open until filled. Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE. - Individuals who may need assistance with the application process should contact Human Resources. - Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R. - All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $73k yearly Auto-Apply 32d ago
  • Insurance Subrogation Case Specialist (Hybrid - Dublin, OH)

    Gainwelltechnologies

    Remote job

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary HMS is hiring an Insurance Subrogation Case Specialist to join our growing team! In this role, you'll help identify, verify, and coordinate healthcare coverage for Medicaid members, while managing subrogation and claims-related cases. If you have experience in insurance, healthcare claims, or call center operations-and you're looking for a mostly remote position with career growth potential-this is a great opportunity to join a mission-driven organization that helps make healthcare more affordable and efficient. Your role in our mission * Investigate and verify healthcare coverage and third-party liability information for Medicaid recipients. * Review and analyze insurance policies, claims, and case documentation. * Manage active subrogation case files and ensure all data is entered accurately and on time. * Communicate with insurance carriers, employers, and members to obtain and confirm coverage details. * Handle a high volume of inbound and outbound calls related to subrogation or claims. * Prepare and maintain reports on open cases, enrollment updates, and payment processing. * Support company goals for revenue recovery, accuracy, and program compliance. What we're looking for * 3-5 years of experience in insurance, healthcare, or government-sponsored programs. * Experience handling customer service or call center inquiries (both inbound and outbound). * Strong attention to detail and accuracy in data entry. * Proficient with Microsoft Excel, Word, and internet research. * Excellent communication, problem-solving, and organizational skills. * Ability to work independently in a remote/hybrid environment. What you should expect in this role * Hybrid role - primarily remote with in-office presence 2 days per month in Dublin, Ohio. * Monday to Friday schedule (daytime business hours). * Video cameras must be used during all interviews, as well as during the initial week of orientation. * To work effectively as a teleworker or hybrid positions with Gainwell, employees must have a broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload. Higher speeds are recommended for optimal performance. * To Test your internet download and upload speed: * Go to Google. * Search for Internet Speed Test or click here. #LI-HYBRID #LI-JA1 #LI-CM1 The pay range for this position is $43,800.00 - $62,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $43.8k-62.5k yearly 60d+ ago
  • Case Management Assistant

    Actalent

    Remote job

    Helping with UR transmission. Working high volume of faxes and voice mails. Data entry. Coordinates and implements the transition of care (TOC) / Discharge (DC) plan for ambulatory patients. Prioritizes and coordinates the plan across the care of continuum through critical thinking, teamwork, and communication between care providers, patients, families and external vendors to ensure timely discharge. JOB ACCOUNTABILITIES: COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN. - Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs. - Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition. - Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed. - Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan. - Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay. - Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team. - Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and/or progress in TOC goals throughout the day to promote timely discharge. - Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services. DEPARTMENTAL GOALS & OBJECTIVES. - Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed. - Delivers the Medicare "Important Message" (IM) and informs patient or medical facility of their right to appeal their discharge. - Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership. - Actively participates in daily team huddles and CC department meetings. - Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions. - Collaborates with team members on interdependent tasks. - Demonstrates initiative and flexibility in working with intra / interdisciplinary teams. - Actively shares knowledge and information with team members. - Builds and maintains relationships that foster trust and confidence. COMMUNICATION. - Maintains accurate, current and legible documentation according to department standards. - Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient - Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record. - Enters final post-discharge provider and assures closure of discharge cases in Allscripts - Provides clerical support as needed including copying, faxing, scanning and data entry. - Completes all forms required for department reporting CUSTOMER SERVICE. - Demonstrates tact and respect for all customers. - Actively builds positive relationships with all customer and partners. - Uses effective communication skills to resolve issues in a timely, positive and productive manner. - Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders. - Identifies and escalates quality and risk management concerns to CM leadership team. - Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral. .SKILLS AND KNOWLEDGE: Oral and written communication skills. Interpersonal and time management skills Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands. Ability to work independently with a minimum of direction. Ability to exercise discretion and prioritize tasks, seeking input as indicated. Intermediate PC skills and word processing skills required. Skills ehr, emr, customer service, HIPAA, healthcare, medical, health plan, insurance, patient care, data entry, call center customer service, front desk, microsoft office, EPIC, healthcare systems, patient access, patient registration, patient scheduling, administrative support, medical terminology, insurance verification Top Skills Details ehr,emr,customer service,HIPAA,healthcare,medical,health plan,insurance,patient care,data entry Additional Skills & Qualifications EPIC is required Must have health insurance knowledge Must have 1 year of recent healthcare experience within inpatient or outpatient experience High school diploma or equivalent Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Reno, NV. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 6, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
    $18-18 hourly 5d ago
  • Claimant Outreach & Intake Specialist

    Advocates 4.4company rating

    Remote job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

    RSi 4.0company rating

    Remote job

    Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
    $21-22.8 hourly 60d+ ago
  • Crisis Intervention Specialist

    Mercyfirst

    Remote job

    REPORTS TO: Campus Support Team Supervisor DEPARTMENT: LI Residential CST SCHEDULE: Full-Time / Onsite $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst helps more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: Enhanced Hard-to-Place (HTP) Group Home program, providing specialized residential services to adolescents, between the ages of 13 to 18, in 2 gender-specific homes, with a maximum capacity of 8 in each house. The group home offers community-based, home-like atmosphere while providing a structured and therapeutic environment to meet the residents' needs. The program is designed for individuals with a history of behavioral difficulties that cannot be successfully maintained in their family home setting, a history of multiple unsuccessful placements, as well as victims of abuse/maltreatment and trauma. The program provides individual, group, and family therapy with 24-hour supervision within a highly structured therapeutic milieu POSITION SUMMARY: Under the supervision of the Enhanced Support Team Supervisor, the Crisis Intervention Specialist supervises clients, provides a safe and secure environment and applies agency-approved methods of behavior modification including the point system, verbal de-escalation techniques, and physical intervention if needed. Shifts assigned may vary and change according to Agency needs. REQUIRED QUALIFICATIONS: High School Diploma or Equivalent or a Bachelor's Degree in a related field. If no Bachelor's degree, 1+ years experience in residential care with children and / or adolescents. Must have and maintain a valid NYS Driver's License with a satisfactory driving record. RESPONSIBILITIES: Maintain a safe and secure environment for clients on campus and in group settings. Respond to crises. Assess situation and make determinations of safest alternative according to TCI protocol. Use verbal de-escalation techniques. Use safe and approved physical interventions, when necessary. Communicate with AOD. Demonstrate knowledge of human development stages. Report behaviors believed to be symptomatic or emotional, physical, or psychological disturbances. Document clients' behaviors and activities in CST/group home log. Complete critical incident reports. Maintain appropriate boundaries. Complete CFTSS documentation for individual and group sessions. BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required) • 403B retirement benefits • Employer-paid life insurance and long-term disability insurance • Generous paid time off (vacation, personal, 12 paid holidays for fulltime employees, sick leave based on hours worked) • Free employee assistance program through National EAP • Insurance discounts for our staff and their families • Trainings to support professional and personal development • Employee wellness program • Employee recognition activities Hourly Rate: $24.00/Hour Hiring Incentive of $1,000 after 500 worked hours. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
    $55k-78k yearly est. 60d+ ago
  • Bilingual Client Intake Specialist - Remote

    Keches Law Group PC 3.9company rating

    Remote job

    Job DescriptionDescription: Keches Law Group, P.C. is a well-established, 50 attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, medical malpractice, and discrimination. We are seeking bilingual Client Intake Specialists to join our team. This is a remote position. Duties: Receiving incoming client calls and initiates outbound calls to potential clients, as received electronically and by live transfer Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics Using the firm software to enter all case and client details, and maintains detailed logs and task history within the database Conveying accurate information to clients with regard to different case types with confidence and assurance Setting the tone and pace of all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential clients Demonstrating the ability to converse with varying client personalities to collect pertinent details to determine the viability of their claims Maintaining client confidence by keeping client information confidential Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position Requirements: Skills/Qualifications: High School diploma or equivalent 1-2 years of customer service/call center experience or law firm experience is preferred Multi-lingual abilities are required (Haitian Creole, Cape Verdean Creole, Spanish, or Portuguese require) Ability to accurately translate verbal information into written correspondence Ability to prioritize and escalate client calls appropriately Strong phone, typing, and computer skills are a must; experience with Microsoft Office Suite is preferred Ability to absorb, retain, and apply new information Strong attention to detail Ability to interact professionally and appropriately with clients, attorneys, and others Must be energetic, well organized, and have the ability to multi-task Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy Ability to work in a high intensity, high stress environment Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the firm Excellent verbal and written communication skills Excellent problem-solving, analytical, and evaluative skills Schedule Remote Monday - Friday 8:30am - 5:00pm (EST) Benefits Health, Dental, and Vision Insurance 401(k) Plan with Profit Sharing Flexible Spending Account Paid Time Off Paid Holidays Basic Life Insurance Long Term Disability Employee Referral Bonuses The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $38,000.00 - $41,000.00 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds. AAP/EEO Statement Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.
    $38k-41k yearly 1d ago
  • Wound Specialist - Virtual Wound Care (REMOTE)

    Redesign Health 4.2company rating

    Remote job

    The Wound Care Nurse provides quality, cost-effective management of a caseload of patients via telehealth and remote encounters for patients across multiple states who have complex wound care needs. Upon referral from StealthCo partner physicians, the wound care nurse provides comprehensive patient care (treating the whole patient). Leveraging our tech stack, they can assess, formulate, and execute plans of care, using image-based remote patient monitoring to regularly adjust care plans, triage, and coordinate care for accelerated healing. You will provide expert consultation, coordination of services and education for patients, families and the healthcare team to achieve optimal patient care.The major clinical focus of this position is providing wrap-around services and management of the treatment journey virtually. You will report to and work with the Chief Medical Officer. (Note: this position has the opportunity to become full-time.) What you'll do: Wound Care Collaborates with partner physicians, coordinates referrals, DME, and prescriptions to drive positive outcomes. Assesses, examines, counsels, and determines a plan of care for prevention and healing of wounds. Determines and orders appropriate topical products, compression therapy, sharp debridement, referrals to specialty providers, labs and x-rays and protocols based on established evidence-based guidelines and algorithms Organizes and forms the plan of care for patients and rehabilitation through assessment, examination, teaching, counseling and recommending treatment and product use. Leverages image-based remote patient monitoring to continually inform treatment and care management. Wound Education and Consultation Consults with contracted home health agencies, primary care clinicians, wound care clinics, and partner physicians regarding appropriate clinical wound care and utilization for home care and outpatient services. Informs treatment protocols and patient engagement plans Consults with DME, Materials Management regarding optimum use of supplies and equipment Quality Management/Utilization: Participates in quality management/improvement activities including occurrence reporting, focused studies, process and outcome measurement and continuous quality improvement projects. Performs other duties as assigned. What you'll need: Background Nursing Degree Minimum four (4) years of wocn or NP experience Minimum two (2) years of wound care experience. License, Certification, Registration: This job requires licensure and credentials in Colorado, with the capability to be licensed and credentialed in multiple states in the future (Support to be provided) National Provider Identifier/ WOCN certification Misc. Skills Current evidence-based knowledge of wound nursing practice. Experience with wound assessments, Experience working with multiple technology platforms Knowledge/experience with all kinds debridement including sharp wound debridement. Ability to complete concise, thorough clinical documentation of patient assessments and care. Working knowledge of quality management and resource utilization methodologies. Thorough knowledge of universal infection control Presents in-service training Strong verbal and communication skills. Problem-solving, organizational and time management skills. Ability to work in interdisciplinary team as a consultant and direct care provider. Able to provide continuous patient education in alliance with WOCN standards Demonstration of customer-focused service skills. Ability to proficiently operate personal computer, technology platforms, virtual conferencing, and remote image support
    $29k-42k yearly est. Auto-Apply 60d+ ago
  • 988 Crisis Call Specialist

    Western Montana Mental Health Center 3.5company rating

    Remote job

    988 Crisis Call Specialist Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help! With training in the following tasks, you will be able to serve your community members. Triage incoming Lifeline calls and obtain caller information. Conduct assessments and dispatch appropriate interventions when needed. Deescalate callers in crisis over the phone. Develop appropriate and realistic safety plans and complete appropriate follow up tasks. Knowledge and familiarity with community resources Complete documentation in an accurate and thorough manner. Location: Remote* only after training and available to come into office when needed. We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights. Overnights shifts offer a pay differential. *Remote work is available after completion of training. Qualifications High School diploma or equivalent Ability to pass background check Provide proof of auto liability insurance coverage per Western's policies Montana Driver's License with a good driving record 1-year related work experience in human services, preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as low as $5 per pay period Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $44k-55k yearly est. Auto-Apply 60d+ ago
  • Employment Assessment Specialist

    Opportunity Interactive

    Remote job

    Opportunity Interactive has an opening for an Employment Assessment Specialist in our Recruit4Business division! We are looking for a motivated Employment Assessment Specialist to support our assessment services for hiring, development, and internal talent initiatives. This is a fast-paced, exciting position that consults clients on assessments results related to role fit, team dynamics, leadership potential, and training needs. About Us: Recruit4Business is a leader in providing Recruiting and HR services to small businesses. We are not a staffing agency or Headhunters. We are hired by our clients to be an integral part of their business, by bringing our expertise in recruiting and HR. We have our own proprietary recruiting systems and processes that give our clients an advantage in their markets. Our consistent growth has come almost exclusively from referrals. We are passionate about our clients, recruiting and HR, if you are too, we have a career for you! Why Work for Us: * Opportunity to work from home after training. Our entire team works remotely! * Company-paid lunch and training for once a month in office meetings * Fully funded Company funded HSA - For 2026, this amount will be $4,400 for employees only, and $8,750 for families. * Gift cards for employee recognition and birthdays * Company parties when we hit our goals * Great place for career progression * Long-term clients and employees * You're not just a number, but an important part of a small business! Pay Scale: $27.00 - $35.00/hr. Benefits: * 100% covered Medical, Dental & Vision Insurance (100% covered for employee premiums) * Fully funded HSA employer contribution - For 2026, this amount will be $4,400 for employees only, and $8,750 for families. * 401K with up to 4% Company Match * 120 hours of Paid Vacation * 24 hours of paid sick leave * 7 Paid Holidays Work Hours: 6:00AM - 3:00PM PST. Monday - Friday, some OT as required. Position Summary: As an Employment Assessment Specialist, you will work closely with our recruiting team providing administrative support on assessments and conducting client assessment reviews. Responsibilities: * Provide clients with guidance on how assessment results relate to role fit, team dynamics, leadership potential, and training needs * Collaborate with internal teams to ensure assessments align with job roles, competencies, and organizational goals. * Process assessments * Schedule and review personality assessments with clients through video calls * Maintaining various logs used by the department * Set up new recruiting accounts into the system * Conduct assessment audits * Daily billing Required Qualifications: * Bachelor's Degree in Psychology or Industrial/Organizational Psychology * Experience in psychometrics * Experience with administering and interpreting assessments * Excellent attention to detail and commitment to data accuracy * Comfortable in a client-facing or consultative role. * 2+ years' experience working in a busy office setting * Experience working with an applicant tracking system * Effective communication skills both verbally and in writing * Strong computer skills in Word, Excel, Outlook
    $27-35 hourly 60d+ ago
  • Intake Specialist

    Modern Family Law 3.7company rating

    Remote job

    Modern Family Law, a rapidly expanding law firm specializing in Family Law, is seeking a remote Intake Specialist to join our sales team in Colorado, Texas or Georgia. This candidate will be required to work an MT timezone shift. If you are a dedicated professional seeking a dynamic and rewarding career in client services, this is your opportunity to shine with a leading firm. As a key member of our intake department, you will play a critical role in welcoming potential clients and guiding them through their initialinteractions with the firm. Your ability to communicate clearly and empathetically, manage client records with precision, and collaborate with other departments will ensure a positive and seamless intake experience. Primary Duties: Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm's services and setting expectations for the intake process. Conduct conflict checks to ensure compliance with firm policies. Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitatingretainer fee transactions. Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. Track and log follow-up activities to maintain a complete record in the CRM. Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences. Requirements Two to Five (2-5) years of experience in sales, customer service, or a related field, with a proven track record of client engagement and follow-up. Experience in legal intake or a client service role is a plus. As our culture is remote-first, all employees are expected to have the ability to work from home with a reliable internet connection and to set up a workstation that supports productive work during normal business hours. Proficiency with Apple products and CRM systems, with a typing speed of 50 WPM or higher and excellent attention to detail. Ability to communicate calmly and effectively with clients in stressful situations, demonstrating empathy and professionalism. Strong organizational skills and the ability to prioritize multiple competing tasks in a fast-paced environment. Client-focused mindset, dedicated to delivering exceptional service and fostering positive client relationships. Skills and Competencies: Excellent written and verbal communication skills with the ability to handle client interactions with care and clarity. Strong organizational skills, with the ability to handle multiple priorities and meet tight deadlines. High attention to detail, ensuring accuracy in client records, communications, and transaction processing. Ability to collaborate effectively within a supportive, professional work culture. Adaptability and flexibility, thriving in both remote work and in-person settings when required. Proficiency in CRM systems and technology used in remote client management. Mandatory Notices for Applicants: ADA Compliance: All candidates and incumbents are expected to perform the duties as assigned so long as they can meet the expectations set forth with or without reasonable accommodations. Should a candidate require accommodation, they need to advise the Director of People & Culture in advance. Compensation: $20- $24 per hour. The range presented is a reliable estimate of the base salary that this individual is expected to receive. Actual pay will be adjusted based on experience, location, internal and external pay equity, and other job-related factors as permitted by law. Full-time employees may be eligible for health insurance with an optional Flexible Spending Account or a Health Savings Account, short-term disability, long-term disability, dental insurance, vision care, life insurance, 401(k) Retirement, vacation, sick time, and an employee assistance program to support the personal wellness needs of our employees. Additional voluntary programs are available and include voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. Additionally, in some markets, commuter and transit benefit programs are available. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work from Anywhere -- eligible after 6 months.
    $20-24 hourly Auto-Apply 17d ago
  • V105 - Legal Case Status Coordinator

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Step into a role where your communication skills and calm demeanor make a real difference every day. As a Legal Case Status Coordinator with Job Duck, you'll be the steady point of contact for clients, helping them feel supported and informed while attorneys focus on their cases. You'll coordinate court dates, manage case statuses, and ensure attorneys have the right documents and instructions before heading to court. This position is perfect for someone who enjoys solving problems independently, thrives in fast-paced environments, and brings empathy and professionalism to every interaction. If you're resourceful, tech-savvy, and comfortable working with clients in distress, you'll find this role both rewarding and impactful. • Monthly Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: Respond to inquiries with professionalism and care Organize and confirm court dates for attorneys Act as a buffer between clients and attorneys, managing expectations and flow of information Serve as the primary contact for clients, offering clear and compassionate communication Check case statuses with courts and filing services Share instructions and necessary documents for court appearances Manage daily call volume as needed Requirements: 1-2 years of experience in customer support inside a law firm Excellent communication skills in both English and Spanish Strong customer service or client-facing background required Familiarity with assisting clients with legal cases is preferred Ability to work independently and manage tasks without constant supervision Solid writing and organizational abilities Key Skills Clear and confident communication Strong customer service instincts are a must Ability to follow detailed instructions is a must Proactivity is a must Independent thinking and problem-solving Calm and composed under pressure Professional presence and reliability Common sense and attention to detail Tech-savvy Patient and empathetic Self-directed and resourceful Software: CRM familiarity is a plus, OpenPhone, Slack, Google Suite, Dropbox Expected call volume: Some calls involved Working Schedule: Monday to Friday Location: Remote || PST (Pacific Standard Time) Work Shift: 8:00 AM - 5:00 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $35k-48k yearly est. Auto-Apply 21d ago
  • Assessment Specialist

    Cottonwood Springs

    Remote job

    Facility Name: Cottonwood Spring Behavioral Health Assessment Specialist Your experience matters Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Specialist RN joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team: Cottonwood Springs is a behavioral health hospital located in Olathe, KS, part of the greater Kansas City metropolitan area. We provide inpatient and outpatient programming for those facing mental health and addiction challenges. Our programs offer caring, compassionate treatment for adults (18+) and include inpatient mental health and addiction treatment and detox, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP). Our BH is a very fast-paced yet fun environment with endless opportunities to learn and grow! What we're looking for: We are looking for a dynamic assessment specialist that is passionate about helping people and is a team player. Reports to: Assessment Manager/Supervisor What will you do in this role: This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence. Qualifications Education: Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required. Experience: Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Experience in patient assessments, family motivations, treatment planning and communication with external review organizations or comparable entities. License: Current clinical, social work, or RN license as required by state regulations. Certifications: CPR and De-escalation certification required or obtain within 30 days of hire. Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Experience in patient assessments, family motivations, treatment planning and communication with external review organizations or comparable entities is strongly preferred. Why Join us: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - tailored benefit options for part-time and PRN employees, and more. • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). • Professional Development: Ongoing learning and career advancement opportunities. EEOC Statement Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment
    $55k-75k yearly est. Auto-Apply 27d ago
  • Crisis Intervention Specialist (part-time)

    Charlie Health

    Remote job

    Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. JOB SUMMARY: Intro to the Crisis Prevention and Response (CPR) Team Our Crisis Response and Prevention team envisions and enables our mission of A World Without Suicide. It is our goal that all of our clients find unwavering support and hope. Rooted in our core values of Connection, Commitment, and Congruence, we strive to transform crises into opportunities for growth and healing. With cutting-edge best practices and compassionate care, our team empowers individuals to seek help fearlessly. Our clients never give up, and neither do we. Together, we are driving the democratization of mental health treatment each and every day. Why is the CPR Team important? Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval. Safety and Stabilization: Ensuring the well-being and stability of participants during critical situations. Continuity of Care: Ensuring support during acute moments whilst in treatment ensuring continuity from the group experience to the individual/family experience. Preventing Relapses and Hospitalizations: Reducing the risk of relapses and the need for hospitalizations. Suicide and Self-Harm Prevention: Identifying warning signs and intervening to prevent self-harm or suicide. What does a Crisis Intervention Specialist do? A part time Crisis Intervention Specialist at Charlie Health plays a crucial role in ensuring the safety and stability of our clients during acute mental health crises. They are responsible for immediate screening and intervention when clients exhibit severe emotional distress or harmful behaviors. Crisis Intervention Specialists collaborate with the clinical team to screen risk of highly acute clients, develop crisis intervention plans, de-escalate dysregulated clients, and connect patients with appropriate resources to facilitate their recovery and well-being within the IOP setting. DUTIES & ESSENTIAL JOB FUNCTIONS: Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions Responds to inbound crisis calls providing real-time risk assessment, de-escalation, and safety planning Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others Completes all required documentation in alignment with compliance standards and Charlie Health's best practices Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches Conducts case consults with Care Team members as needed Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care Other care coordination tasks as needed Other tasks and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer REQUIREMENTS: Independently licensed clinician Previous experience in crisis preferred Ability to work a minimum of 20 hours per week with flexibility to meet the needs of the team and clients Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business. Excellent interpersonal and communication skills required. Familiarity with cloud-based communication and relevant software-Gmail, Slack, Dropbox, Zoom, EMR. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. POSITION CLASSIFICATION: W2 Part-Time The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois . Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
    $46k-63k yearly est. Auto-Apply 5d ago
  • Assistant Instructor (Part-Time), Master of Social Work, 10X Technology-Assisted Teaching

    SEI 4.4company rating

    Remote job

    The Assistant Instructor is responsible for providing instructional and academic support to learners in courses. This support will be offered through: 1:1 coaching and consultation, instructional materials and resources, and the facilitation of office hours or group study sessions. Essential Duties & Responsibilities: Building an online community conducive to the spirit of learning and continuous improvement in a positive, learner-focused environment. Using text, video, and other technologies to create learning resources that drive learner engagement and assist learners with course content and skill development. Leading and commenting in courseroom discussions with learners. Planning and facilitating optional weekly interactive, collaborative study and review sessions that combine what to learn (content) with how to learn (study strategies). Assessing learning and comprehension through evaluation of course competencies; this may include informal assessments or formal evaluations utilizing rubrics for discussions and assignments. Keeping up to date with essential technologies, including Civitas, Outlook, Kaltura, and more. Maintaining adequate learner records. This position requires 30-35 hours a week and is remote. Most duties can be completed on nights and weekends, but some availability during regular business hours for training, team meetings and learner appointments may also be required. The Assistant Instructor will be expected to check into the courseroom on weekends. Job Skills: Experience with teaching or tutoring. Self-motivated and highly organized. Advocate of social media and mobile technology. Ability to embrace technological and pedagogical methodology changes. Excellent written and verbal communication skills and ability to interact effectively with faculty, coaches, and learners. Demonstrated effective time management skills. Excellent relationship-building, customer service, and problem resolution skills. Demonstrated strong attention to detail, initiative and follow-through. Demonstrated ability to remain calm under pressure and maintain a professional demeanor at all times. Knowledge of adult learning theory and practices such as development of learning contracts, collaborative learning, and active learning strategies Ability to assess individual and group learning needs and explain concepts in different ways. Experience working with a diversity of learning styles. Comfortable using technology to facilitate learning. Work Experience: 2 Years of full time professional social work practice experience post MSW degree conferral, required. Experience teaching in higher education, required. 1-3 years teaching experience at the graduate level, in an online environment, required. Education: All degrees must be conferred from a regionally accredited institution. Copies of required certificates and licenses, and unofficial transcripts for all graduate degrees with the institution and conferred degree and date, must be attached. Master of Social Work degree from a regionally accredited College or University is required. Enrollment in a Doctoral program or a completed Doctorate is preferred. Certificates, licenses and registrations: Master Social Work License is required. Must obtain Minnesota Social Work Licensure upon hire and prior to starting the position. Other: Job Location Many of our positions, including this role, are designed to be remote "home office" settings. Employees working out of a home office are responsible for providing an appropriate and safe office space, office furniture and organization, communication tools, and related items. These include: Arranging for high speed internet connection, printer and a dedicated phone line for business use. Specifics regarding expense coverage and reimbursement vary based on individual position categories. Capella will not provide office equipment or on-site set up assistance. The environment must be free from distractions and enable a highly productive and professional work environment. As with on-site positions, our off-site positions require that the majority of the time will be spent using a telephone, PC and monitors. Any and all daycare arrangements must be made so that employees are not working while providing care for children or other family members at home. There are minimal lifting requirements unless otherwise noted. Must be able to travel 10% of time. Must be able to lift 25 lbs. Typical office setting. Mobility within the office including movement from floor to floor. Travel via plane, car, and metro may be required to perform this job. Must be able to work more than 40 hours per week when business needs warrant Access information using a computer. Effectively communicate, both up and down the management chain. Effectively cope with stressful situations Strong mental acuity Regular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification. $20.00/hour is the expected starting pay for this position. This offer is based on current budgetary guidelines and additional factors outlined below. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $17.75 - $27.00 - Hourly If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at *********************** .
    $17.8-27 hourly Auto-Apply 13d ago
  • Assistant - Work From Home

    SVH Travel

    Remote job

    Job Title: Work From Home Assistant Company Overview: SVH Travel Company is a leading provider of bespoke travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a global presence and a commitment to excellence, we cater to discerning travelers seeking unparalleled hospitality and unforgettable journeys. Job Overview: As a Work From Home Assistant at SVH Travel Company, you will provide comprehensive support to various departments within the organization, contributing to the smooth operation and success of our business. This remote position requires versatility, strong organizational skills, and the ability to adapt to different tasks and responsibilities. Responsibilities: Administrative Support: Provide administrative assistance to different teams, including scheduling meetings, managing calendars, and organizing documents. Communication: Serve as a point of contact for internal and external communications, responding to emails, phone calls, and inquiries in a professional and timely manner. Document Management: Assist in the creation, formatting, and editing of documents, presentations, and reports using Microsoft Office suite and other software tools. Data Entry: Accurately enter and maintain data in spreadsheets, databases, and online systems, ensuring completeness and integrity of information. Customer Support: Assist with customer inquiries, issues, and requests via phone, email, and chat, providing exceptional service and resolving concerns effectively. Project Assistance: Support various projects and initiatives across different departments, contributing to the achievement of organizational goals and objectives. Research: Conduct research on industry trends, competitors, and market developments to support decision-making and strategy development. Special Tasks: Handle special tasks and ad-hoc assignments as assigned by supervisors or management, demonstrating flexibility and willingness to take on new challenges. Benefits: Competitive salary with opportunities for performance-based bonuses. Remote work flexibility, allowing for a comfortable and convenient work-from-home setup. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in administrative support, customer service, or a related field is advantageous. Excellent organizational skills with the ability to prioritize tasks and manage time effectively. Strong attention to detail and accuracy in data entry, document management, and communication. Proficiency in using Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook. Strong communication skills, both verbal and written, with a professional and courteous demeanor. Ability to work independently and collaboratively in a remote team environment. Flexibility to adapt to changing priorities and work schedules as needed. Join SVH Travel Company and become an integral part of our team, contributing to the success of our organization while enjoying the flexibility of working from home.
    $36k-49k yearly est. 60d+ ago
  • Intake Specialist (Client Service Sales) - Remote

    Heard & Smith 3.8company rating

    Remote job

    Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off (FT only); Great Medical Benefits Package (FT only); Wellness Program (FT only); Competitive Salary $14.50-$16.50 per hour DOE 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!) As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration. In this role you will: Build the initial client relationship and confidence in our firm with every prospective client interaction Take 150 - 200 calls per day in a professional inbound/outbound call center environment Sign up 4 new cases per day to the firm Be expected to meet occupancy and adherence goals Be expected to maintain a minimum call quality score of 90% Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful as an Intake Specialist you will need: High School Diploma; Degree preferred; or equivalent combination Call center and customer service experience Strong people skills Excellent telephone, communication, and active listening skills Ability to meet performance standards whether in office or working remotely from home Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily Minimum 40 WPM typing speed Multi-tasking skills and the ability to work well under pressure Detail oriented Excellent spelling and grammar Problem analysis and problem-solving Self-motivated, self-disciplined, able to work with little supervision Reliability and dependability Ability to work in fast paced environment Ability to work in a confidential environment always maintaining client confidentiality Has professional manner and high energy level, exhibits a positive attitude Strong organizational skills Good time management skills Accepts new ideas and challenges and is highly motivated Ability to work well with others as a team Ability to work remotely from home as needed per business needs (see remote requirements) Sales experience a plus Fluent Spanish a plus Minimum Requirements for a Remote Home Office Intake Specialist: Computer with up-to-date operating system (No Macs, Chromebooks, Tablets) Camera - internal to computer or external Fast internet connection (20MB+) Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas
    $14.5-16.5 hourly Auto-Apply 59d ago

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