Case manager jobs in Albany, NY - 445 jobs

Department/Unit: Neurology General Work Shift: Day (United States of America) Salary Range: $65,102.17 - $100,908.37 We have an exciting opportunity for a Case Manager to join our multidisciplinary Team at the Albany Med Center of Excellence for Alzheimer's Disease to make a significant regional impact on delivering high quality specialized care for patients with Alzheimer's disease and other related dementias. The Case Manager with oversight by the Program Manager of the Center of Excellence for Alzheimer's Disease (CEAD) will administer the grant deliverables and program evaluation components of the CEAD, as specified in the contract with the NYS Department of Health (DOH). Essential Duties and Responsibilities include: * Works with the Center's physicians and other key personnel to operationalize grant deliverables, orchestrate change as indicated and ensure continuous quality improvement. * In conjunction with Center RN, participates in patient visits. Responsible for reporting the patient history and complaints to the physician. * Maintains confidentiality and adhere to HIPAA regulations. * Administers baseline and routine cognitive testing (MMSE, MoCA) as well as ADL/IADL, CDR neuropsychological inventory, AD8. * Provides counseling and case management services to patients and/or care partners to help them understand and accept their diagnosis and cope with the emotional stress and manage the day-to-day services. * Facilitates community service referrals if/when needed and complete appropriate paperwork that is requested for services. * Attends community meetings to strengthen collaborative partnerships and identify groups for potential trainings. * Development of a targeted outreach plan reaching primary care providers/medical specialty physicians to highlight the importance and benefits of early diagnosis and the role of the CEAD as a resource to the 10 counties of our grant catchment area. * Development of a targeted resource guide for caregivers on community-based providers/services for patient and family referrals in each of the 10 counties of our grant catchment area. * In conjunction with the Program Director, Program Manager and Center physicians, the Case Manager will participate in and conduct training programs for medical professionals that will include information about the diagnosis, treatment and care management of individuals with AD/D, the importance of early detection, management of behavioral issues, need to address palliative care and ethical issues facing someone with dementia and the importance of screening individuals over the age of 65 for cognitive impairment as a component of regular care using a validated cognitive screening tool. * As assigned by Program Manager, represents the CEAD at meetings, conferences and other events as required. Interface with any/all community agencies, which may serve to benefit the Center/CEAD or its constituency. * In conjunction with Program Manager, assists with maintaining consistent follow-up with primary care providers/medical specialty physicians, non-physician health care providers and college and universities (for student trainings) to strengthen relationships. * In conjunction with Program Manager, develop and maintain relationships with key personnel from Albany Med to identify training opportunities for Albany Med physicians and non-physician health care providers Minimum Qualifications: * Master's degree in social work or allied field * Proficiency in the use of Microsoft Suite Programs * Strong organizational skills * Ability to communicate effectively both verbally and in writing * Ability to manage and prioritize multiple assignments * Ability to work well with others and independently * Commitment to the mission of the organization Remote Work Eligibility: * Remote work eligibility is not available for this position Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at ***************** OVERVIEW The Refugee Health & Wellness Program focused on support, advocacy, and case management services for refugees with chronic or critical medical or mental health issues. The Refugee Health Promotion (RHP) case manager will provide health education, healthcare system orientation, and case management to newly arrived refugees in Albany and the Capital Region. This position reports to the Health & Wellness Manager and the Albany Field Office Director. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide direct case management services to refugees in the community under supervision of Health & Wellness Program staff. Conduct home visits, intakes, and assessments of clients referred to the Health & Wellness Program under supervision of Wellness Program staff. Coordinate appointments and services, and maintain case files and case notes for clients enrolled in the Wellness Program. Communicate with healthcare providers about ongoing barriers or needs of clients served in the Wellness Program, and work to eliminate these barriers. Provide education and orientation to small groups of refugees to support their healthcare literacy. Work to connect clients served in the Wellness Program with supportive community networks and social support systems to ensure their long-term integration into the community and well-being. Perform other job-related duties as assigned by supervisor. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). POSITION REQUIREMENTS Bachelor's degree in social work, counseling, public health, psychology, or a relevant field preferred. Prior experience providing case management services to refugees, asylees, and other immigrants preferred. Excellent interpersonal skills, including ability to listen, communicate clearly, and build relationships and partnerships with program and Field Office staff. Excellent organizational, verbal, written, and interpersonal communication skills. Proficient in Microsoft Office, specifically Word, Access, and Excel and other database programs is required. Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment. Must have a valid state-issued driver's license, automobile insurance, clean driving record and reliable personal transportation. Must pass a criminal background and other screening requirements. Ability to travel locally as required. Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people. Covid-19 vaccination card mandatory. TRAINING REQUIREMENTS Satisfactory completion of USCRI's Orientation and Training. Complete additional training as identified by supervisor or Human Resources PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . ADDITIONAL NOTES Please submit a resume with cover letter describing your interest and qualifications with your online application. References will be required at time of the final interview. No telephone calls please. Position will remain open until filled. EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

Case Manager - Integration The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes due to forcible displacement. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods in across the US, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at ***************** OVERVIEW The Case Manager for the Integration Program will provide support to recently arrived refugees via long-term case management beyond the initial resettlement period to aid clients in achieving all aspects of self-sufficiency, including health and medical assistance, employment, and English language instruction. The manager will also work collaboratively alongside partnering community agencies, make referrals for services and resources, and provide transportation to clients as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide services to clients as outlined in the NYSESRP contract guidelines, including case management, health and medical assistance, ESL training assistance, and employment assistance. Work together with clients to develop a Service Plan and set realistic goals Create and send referrals to partnering external service providers through online platforms to remove barriers to self-sufficiency. Maintain case files and relevant databases as outlined within the NYSESERP contract. Maintain internal and up to date case note logs for client services through USCRI Sharepoint Intranet. Work with Employment team to support clients in obtaining job training, full time employment, and advanced careers. Establish connections for clients and provide orientation/guidance to access them across local networks within cultural groups and the community at large. Provide linguistic and culturally appropriate services and advocate for language accessibility in public settings like medical offices. Perform other job-related duties as assigned by supervisor. All the above duties are essential job functions subject to reasonable accommodation. All job duties indicated are not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). POSITION REQUIREMENTS High School diploma or GED required; Bachelor's degree from an accredited institution is preferred. Experience in case management, writing case notes, human services, or social work preferred. Exceptional interpersonal skills, with the ability to work across diverse populations, a keen listening ability, and relationship building skills required. Capacity to work as a team member and independently; excellent organization and time management skills required. Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through without loss of attention to detail. Experience with refugee populations preferred. Excellent communication skills with proficient written command of English. Proficiency in Microsoft Office and basic technology skills. Secondary language skills are not required, but preferred; particularly Arabic, Pashto, Dari, Urdu, Farsi, Spanish, Ukranian, Burmese, Karen, and Swahili. Must pass a criminal background and other screening requirements. Must have a valid driver's license, insurance, clean driving record and personal transportation, and be able to transport clients as needed. Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. Dedication to the human rights of refugees, immigrants, asylum seekers, and all displaced people. TRAINING REQUIREMENTS Satisfactory Completion of USCRI's Orientation and Training. Completion of NYSESRP BIN Training through NYS ODTA. Complete additional training as identified by supervisor(s) or Human Resources. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying. Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

About YWCA NENY Since its beginning in 1888, YWCA NENY has been a constant innovator in providing program and services to meet the changing needs of the community. It is the mission of YWCA NENY to eliminate racism, and empower women while promoting peace, justice, dignity, and freedom for all. YWCA NENY encourages individuals from all walks of life, with the necessary skills and abilities, to apply for positions they feel qualified for. Reports To: Counseling Director and Strive Coordinator FLSA Status: Full-time Compensation : $23 to $25 per Hour Position Summary The Economic and Youth Empowerment Services Case Manager supports participants in the STRIVE Workforce Development, Teen STRIVE, and Empowerment STRIVE at the Schenectady County Jail programs. This role provides trauma-informed case management and resource coordination to help individuals, especially those affected by systemic barriers, incarceration, or domestic violence achieve stability, employment readiness, and economic independence. Key Responsibilities Provide trauma-informed case management, including financial guidance, employment counseling, referrals, and co-facilitation of STRIVE workforce development workshops. Support participants and youth with job search activities, resume development, interview preparation, and connections to employment placements, training, and education. Assist with the STRIVE Boutique professional clothing resources. Provide case management and counseling services to youth. Co-facilitate workshops focused on career readiness, life skills, financial empowerment, healthy relationships, and domestic violence, including 2 to 3 evening community workshops per week. Provide trauma-informed support to youth in group settings. Serve as backup support for Empowerment STRIVE at the Schenectady County Jail by providing case management and employment counseling to incarcerated individuals preparing for reentry. Coordinate with jail staff to support program delivery and post-release services. Maintain accurate and timely case documentation and prepare required program reports. Attend team meetings, supervise sessions, and required trainings. Support outreach and recruitment efforts. Uphold client confidentiality and ethical standards. Perform other duties as assigned. Qualifications Associate degree in Social Work, Human Services, Psychology, Counseling, or related field required, bachelor's preferred. 2 to 3 years of experience in case management, workforce development, or social services, including working with youth and facilitating workshops. Knowledge of trauma-informed care and supporting vulnerable populations. Strong communication, interpersonal, and crisis intervention skills; able to work independently and collaboratively. Proficient in Microsoft Office, Google Suite, and client databases. Bilingual candidates encouraged to apply. Work Environment & Schedule Work across office, classroom, community, and correctional facility settings. Evening availability (2-3 nights/week) and occasional weekends required for youth programs and events. Local travel to partner sites and client appointments required. Commitment to Diversity As an equal opportunity employer, we value diversity and inclusivity, promoting fairness and respect for all individuals. Join us in making a difference in the lives of those we serve. Apply now to be part of our dynamic team at YWCA NENY!

$22-$28/hr Helping people reclaim the life they deserve At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package. We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community. What SCAP offers for you! Paid Personal Time Paid Sick Time Company Holidays Medical Insurance Dental & Vision Insurance 403(b) with Company Match! Flexible Spending Accounts Referral Program Employee Assistance Program (EAP) Parental Leave AND MORE! Responsibilities Intensive Case management (for approximately 20 individuals and their families) navigating alongside customers to alleviate the barriers to long term unemployment/underemployment and increase family stabilization using Family Development strengths based approach. Triage case load to ensure adequate support to families in crisis and high needs families. Complete comprehensive assessments of family strengths and needs using agency tools and best practices specifically related to substance abuse, mental health, developmental/learning challenges and career assessments. Develop goals and milestones with family participation according to the Brief Solution Focused treatment model and Family Development in conjunction with the Employment Services Team. Conduct regular and up to date evaluation of progress and modify goals on a periodic basis to provide support for successful completion of training and employment, do this independently and effectively communicate and work with a team - both in- house and through case conferencing as appropriate. Ensure comprehensive access and follow-through to all of SCAP's services, joining the customer in working with agency colleagues and community partners to fully integrate, streamline and coordinate family services. Conduct advocacy on behalf of families in a solution-focused manner and represent SCAP in a positive, professional manner. Develop and maintain good, effective working relationships with community providers to include jails, prisons and community mental health providers. Qualifications Requirements Bachelor's Degree in social work, human services or related field, Master's Degree preferred. Two (2) years' experience providing related services to families and individuals, one (1) year experience with master's degree. Experience in evidence-based practices preferred. Knowledge of community-based services, public assistance and other community resources and demonstrated skills in accessing these services appropriately. Must have the ability to learn quickly the resources available in Schenectady County and be able to appropriately refer in-house working with other program support staff to ensure full access to SCAP's services. Must have demonstrated written and verbal communication skills. Must have demonstrated ability to perform job responsibilities independently. Must have a valid New York State driver's license, have regular access to a car and be willing to travel to off-site locations. Demonstrated computer expertise with Microsoft Office and be able to stay up to date on software used in best practices. Background check is required through the NYS Central Registry of Child Abuse. Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individual's and family's needs. Must be willing to work a flexible schedule to accommodate family needs. If you are a motivated individual and see yourself in this role, please complete our application and we will follow up with you on the next steps of the interview process. Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, national origin, religion, age, sex, sexual orientation, marital status, familial status, pregnancy, gender identification, military status, and without regard to the disability or handicap of qualified people, or on any other basis prohibited by applicable law.

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms. Our teams work to address each individual on a holistic level so they feel heard, respected, and safe in our care. We offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable in Schenectady County. Our Case Managers facilitate services across all spectrums of needs: Housing (emergency, permanent) Financial Planning and Budgeting Emergency and Safety Individual case management responsibilities vary across the team based on the assigned area of focus. Our Case Management Services generally include: Emergency/Crisis Assistance - primarily assists homeless adult individuals and occasionally, families navigate the complex system of care to receive emergency shelter placement and other basic needs as quickly as possible. Housing/Outreach Case Management - assists guest to stabilize income and find the most suitable housing that is both safe and affordable. Includes renting from reputable landlords, applying for Section 8 Housing, Municipal Housing or other housing programs. Representative Payee Financial Management Program - manages SSI and SSD benefits for disabled guests particularly those with a history of chronic homelessness in spite of their steady monthly income. These individuals are often easily victimized and lack the ability to make sound financial decisions. Bethesda House Case Managers work with each guest to establish a budget to ensure that rent, food, medical care and other basic needs are met prior to the guest being given a personal spending allowance. This program has ended the cycle of chronic homelessness for every participant who was homeless at the time of entry. Qualifications: Bachelor's degree in human services or related field. 3-5 years of professional, case management experience providing services to individuals with chronic medical conditions and behavioral health issues or equivalent background. Experience working with the homeless population; people who have mental illness and/or substance abuse history and diverse populations. Communication & Interpersonal Skills Strong written and verbal communication across all organizational levels. Effective collaborator in both routine and high-stress situations related to medical conditions and social determinants of health. Technical & Functional Skills Proficient in computer systems, data entry, and analysis. Knowledge of local agencies and programs serving homeless and low-income populations. Must have a valid NYS driver's license with a safe driving history for at least 1 year. Schedule: Monday - Friday Job Type: Full-time, Non-Exempt (40 hrs/ wk) Pay Range: $20.00 - $25.00/ hr based on experience and complexity of assigned area of service Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k) This description does not contain a comprehensive list of duties, responsibilities or activities that are required of the employee. Additional duties and responsibilities may be assigned as needed and at any time with or without notice. All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position. Bethesda House is an Equal Opportunity Employer. In all employment and hiring decisions, the Agency complies with applicable anti-discrimination laws. This policy applies to all employment practices, including hiring, advertising, recruitment, promotion, demotion/transfer, layoff/termination of employment, rates of pay or other forms of compensation, and selection for training and development.

*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes. ➢ Who We Are: Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with seventeen locations across six states. With an unrivaled, evidence - based clinical curriculum and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you! Now hiring Case Managers for our facility in Baton Rouge, LA! ➢ What You'll Do: • Advocate for client, addressing and resolving any external barriers to treatment • Initiate case management for each client upon intake, addressing any pressing needs • Oversee client accounts, ensuring insurance is active throughout duration of treatment • Provide ongoing case management throughout the duration of treatment • Arrange housing, financial aid, legal aid, vocational training etc. as necessary for client post - discharge • Facilitate comprehensive discharge planning (continuing care, housing, sober support etc.) ➢ What We're Looking For: • High School diploma or GED preferred • Min. 1-year experience in treatment industry preferred • If in recovery, a minimum one-year period of sustained sobriety is required. • Excellent communication, multitasking, and time management skills • Strong problem-solving and critical thinking skills • Warm, empathetic, respectable personality Avenues Recovery Center is seeking to hire a Case Manager for our newest inpatient detox/residential facility in Baton Rouge, LA! ➢ Why Join Us? Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package: • 401K with employer match • Medical Insurance • Dental • Vision • Accident • Critical Illness • Hospital Indemnity • Voluntary Short-Term Disability • Voluntary Long -Term Disability • Employer-Paid Life and AD&D • LifeTime Benefit Term Insurance with Long Term Care • Legal Coverage • Pet Insurance • Identity Theft Protection • Employer-Paid Employee Assistance Program • Flexible Spending Account (FSA) - Medical • Dependent Care FSA (DCF) Join our growing team and discover the magic here at Avenues! Example corp has taken great measures to make sure that every employee is compensated fairly and therefore, pay transparency even before we receive your application is important to us. We've consulted 3 different data sources to triangulate a range commiserate with location and experience. New York pay band$92,000-$104,500 USD *** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts *** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages

Position is part-time, Thursday and Friday, 2 PM to 6 PM and Saturday and Sunday, 8 AM to 12 Noon. Actively works with hope and optimism on behalf of persons served in the Family Supportive Licing Residential Program to promote independence, skill building, and attainment of family goals and objectives. The Family Supportive Living Case Worker provides direct case management services to all families residing in the program. Essential Job Functions Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements. Collaborates with families to create specific short- and long-term goals with timelines. Monitors progress towards goal attainment and modifies goals as necessary to enhance an individualized treatment plan to best serve the family. Collaborates and participates in meetings and service coordination with outside agencies and community supports. Develops strong working relationship with medical practitioners, outpatient clinicians, and other community supports. Encourages and supports clients in developing a natural and long-term support network. Maintains daily documentation of resident interactions and case management appointments. Follows and monitors medication observation policy for resident medication regimens. Develops and facilitates a variety of groups to meet needs of the residents. Participates in weekly supervision with Program Manager. Qualifications, Experience and Education Bachelor's degree or certification in the human services field preferred. Basic knowledge of community resources. Ability to be professional and manage confidential information. Ability to advocate program services to community members. Ability to communicate effectively and be organized.

Are you Ready to Launch Your Career? 🚀 Join us in our mission as an 1115 Enhanced Services Case Manager at Catholic Charities of Saratoga, Warren, and Washington Counties . Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do. At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger! As the 1115 Enhanced Services Case Manager , you will play a pivotal role in individuals' lives, making a significant impact through: Conduct screenings with Medicaid eligible individuals for services under the 1115 Waiver using the approved ACH screening. Ensure all demographic information is accurately collected and member consent is properly documented. Deliver basic navigation services to eligible individuals, including eligibility assessments, resource referrals, and documentation of all services provided in the Unite Us platform. Ensure timely and accurate data entry of all services, interactions, case notes, and outcomes in the Unite Us platform in accordance with 1115 Waiver requirements Represent Catholic Charities at community events, partner meetings, and outreach initiatives to raise awareness about 1115 Waiver services. Participate in all required trainings associated with the 1115 Waiver, including but not limited to: Unite Us platform, trauma‐informed care, culturally and linguistically appropriate services, HIPAA, and compliance. 1115 Enhanced Services Case Manager Minimum Salary: $22.00 per hour 1115 Enhanced Services Case Manager Maximum Salary:$22.00 per hour 1115 Enhanced Services Case Manager Schedule: 35 hours per week, Monday - Friday 8:30 AM - 4 PM Qualifications: Associate's Degree in Human Services or related field 1-3 years experience with diverse population We value work-life balance and offer some stellar benefits: For benefit-eligible positions: Health/Dental/Vision/Life Insurance Retirement planning options Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) Click here for our benefits brochure A diverse and inclusive work environment Employee Assistance Program Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Exciting referral bonuses Ongoing training and development Recognition and Awards Career Growth A collaborative team culture Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

Full-time Description Equinox is a non-profit human services organization in the Capital Region. For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence. Our Adult Residential Programs serve adults with chemical dependency and/or are living with a mental illness at one of our four different locations in Albany County. The goal of all our programs is to help the residents manage their diagnosis and build the skills necessary to live successfully in the community. Holt House - Adults with both mental illness and developmental disabilities that need 24/7 support Apartment Program - Adults who live in one- or two-bedroom apartments and are ready for less structure and more independence Cohoes Residence - Adults who have a mental health diagnosis and need 24/7 support to help control their symptoms Recovery Residence - Men who have both a mental illness and an addiction that need 24/7 support. Position Summary: The Residential Case Manager is responsible for providing service plan development and case management to clients in the residential treatment facility. Essential Duties and Responsibilities: Supervise activities of residents in residential treatment facilities. Assist clients with utilizing communities' resources, Provide all related treatment/case management services, including medication supervision and service plan development. Ensure services provided meet OMH and Medicaid regulations. Ensure overall safety for all residents. Assists in assessing skills, strengths and needs of all clients; Teach and assist with functional skills (budgeting, maintaining cleanliness of personal hygiene, personal environment, communication, socialization, etc.) Attend all mandatory trainings as well as annual refresher trainings, (Crisis De-Escalation training, CPR/First Aid Certification, Boundaries, Medication Administration Record etc). Conduct quality assurance activities, including participation in compliance residential programs. Document delivery of treatment services; Ensure that all records maintained are consistent with regulations (OMH, HIPAA, Medicaid, OMIG etc). Create, develop, and implement a person-centered individualized transitional plan for clients. Increase awareness and access to community resources Assist with building relationships with staff, peers and family members while promoting self-sufficiency. Ensure clients maintain supplemental benefits provided to them by DSS, SSI, SNAP, etc. Transporting clients to medical appointments, day program etc, flexing shifts as needed between residences). Other tasks and duties as assigned Requirements Physical Requirements: Ability to stand for long periods of time Ability to lift 20 pounds Ability to drive a car or van safely Minimum Qualifications: High school diploma or equivalent and four years' experience in human services. Must have good oral and written communication skills; Must have a clean, valid NYS Driver License. Preferred Qualifications: Bachelor's degree in a human services related field preferred with no experience OR Associate's Degree in a human service-related field and two years' experience in human services field Schedule: Varies on the needs of the program, which may include day, evening, and/or weekend shifts and holidays. (Eligible for an additional $1.00 Shift Differential for qualified shifts) We are proud to offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible Spending Accounts, Paid Time off, paid holidays, a fantastic Employee Assistance Program through CapitalEAP, Group-Term Life Insurance, Short -Term Disability and much more! Equinox, Inc is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary Description $21.00

CASE AIDE - FOSTER CARE Program : Foster Care Services - Albany, New York Type : Full-time Pay Range : $18.91 - $23.58 (Hourly) Schedule : Monday - Friday, flexed schedule The Foster Care Case Aide provides administrative and operational support for the agency's Foster Care Program. The Case Aide assists with the logistics of departmental operations, including family visits and service plan review meetings, supporting the transportation, care, and supervision of children during these events. This vital position assists the Family Specialists in ensuring that successful case activities occur for our foster care families and foster parents. Transportation may also be needed for a child to access medical appointments, educational events, mental health counseling appointments, and visits with a variety of family members. During these activities, the Case Aide works closely with the foster care family specialists and receives their support and guidance. Additionally, this key individual provides administrative support to maximize the department's efficiency in overall operations and administrative functioning. Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Requirements: Associate's Degree in Human Services or related field, is preferred. Candidates with a combination of education & lived experience related to child welfare or social services will be considered. A current, Clean and Valid New York State Driver's License (actively licensed at least one year) is required . Staff in driving positions must be able to meet the agency's minimum requirements of our insurance policy for authorized drivers including, but not limited to, the minimum age of 21 at time of hire; with the ability to maintain insurability throughout employment. A safe, reliable and insured vehicle for client transportation, required. At least 1 year of experience working with at-risk families and/or other types of community services. Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours. Proficient in Microsoft Office Suite, Google Business Suite, & Secure Internet practices. Have a professional record of integrity, proven reliability and dependability. Qualities of positivity, flexibility and adaptability to day-to-day changes with client needs and functioning. Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality. Essential Duties & Responsibilities include : Supports the operational functioning of the department, including transporting, caring for, and supervising children during case-related activities. As requested, transports foster care children to medical appointments, educational events, mental health counseling appointments, and visits with a variety of family members. Provides administrative support linked to the foster care department functioning. Assists with case-related family visits and service plan reviews, including caring for and monitoring the safety of the family's children. At all times, provides a safe, secure, and therapeutic environment for the agency's foster care children. Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality. Assists with other case-related and department functions, as directed and assigned by the supervisor. What We Offer You*! Competitive Salaries & Excellent Benefits Medical, Dental and Vision plan options $600 Wellbeing Reimbursement Benefit Employer-paid 24/7 Virtual Concierge Medical Services Provider Generous Combined Leave Time & Paid Holidays Pension Plan w/Generous Agency Contribution 403b Retirement Savings Plan Life Insurance - Automatic Benefit, no cost! Paid Training Tuition Reimbursement - after one year of employment Travel & Mileage Reimbursement Professional Development & Career Growth Business Casual Environment Our commitment to embrace mindfulness, relevance, respect and solidarity. *To qualify, certain conditions may apply EEO Statement: St. Catherine's Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Schedule: Full-time Reports to: Program Director About Our Client Our client provides a caring, inclusive community where adults with intellectual and developmental disabilities can live meaningful, connected lives. Their programs emphasize respect, collaboration, and personal growth in a vibrant home and day program setting. Position Summary The Case Coordinator plays a key role in supporting residents and day program participants by coordinating care, overseeing service plans, and ensuring each individual's needs are met through collaboration with the Clinical and Direct Support teams. This position requires compassion, attention to detail, and the ability to balance administrative responsibilities with direct engagement and advocacy for the people served. The pay range for this position is $20-$23/HR Key Responsibilities Manage a diverse caseload of residents and day program participants, working closely with caregivers, clinicians, and support staff. Develop, monitor, and adjust individualized support and treatment plans in partnership with the Clinical Team. Observe participants regularly to assess progress, identify needs, and ensure high-quality care and safety. Coordinate healthcare and appointments in collaboration with the Nursing Supervisor. Maintain accurate and timely documentation in compliance with DDS standards and agency policies. Support, train, and provide feedback to caregivers to ensure effective, compassionate service delivery. Communicate regularly with families, guardians, and DDS Service Coordinators. Participate in meetings, trainings, and the admissions process for new residents or day program participants. Serve as a professional, reliable point of contact for emergencies and urgent issues as part of the on-call rotation. Qualifications Bachelor's degree preferred, or equivalent relevant experience with DDS and/or DSS. 3-5 years of experience working with adults with intellectual and developmental disabilities. Valid driver's license, reliable transportation, and satisfactory background and driving record. Strong organizational, communication, and problem-solving skills. Ability to work collaboratively within a multidisciplinary team and maintain professionalism in all interactions. Must obtain and maintain required certifications (First Aid, CPR, Bloodborne Pathogens, etc.). Why Work With Our Client Meaningful, mission-driven work in a supportive and inclusive environment. Opportunities for professional growth, training, and development. Competitive pay and benefits package. A welcoming team culture that values collaboration, respect, and personal integrity. If you're a compassionate professional looking to make a difference in the lives of others, we invite you to apply and join our client's dedicated team. MOLARI Employment and HealthCare Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other protected status under applicable law.

Primary Purpose: Provides effective counseling services to outpatient clients in accordance with OASAS and Agency rules and regulations. Conducts screenings and assessments of clients. Collaborates with others in treatment planning, service coordination and clinical evaluation. Reviews all clinic documentation and case records according to agency policy and regulatory requirements. This position will require working with the Adolescent population. Must be a Q.H.P. Responsibilities: 1. Provides group and individual counseling services to clients in recovery; this includes motivation, support, and encouragement for client goals. 2. Works cooperatively with the multidisciplinary treatment team to meet the treatment needs of each client. 3. Conducts screenings, assessments and referrals. Motivates clients to do their best. 4. Adheres to all directives and policies of the ACCA at all times. 5. Writes effective treatment plans. 6. Maintains a caseload of up to 35 clients. 7. Maintains accurate and timely documentation in case records according to agency policy and regulatory requirements. 8. Assists in providing a safe and respectful environment for treatment. 9. Attends and participates in all assigned meetings, trainings, case conference and committees. 10. Makes and completes all referrals to appropriate services. 11. Continues to seek and develop professional growth and activities. 12. Maintains a professional relationship with the community, peers and other providers. 13. Other responsibilities/tasks as assigned by the Program Director. Education Requirements: Associate Degree in Psychology, Counseling, Social Work, or other related field. Relevant work experience may be substituted for a degree. At least four (4) years work experience in an OASAS licensed facility. License Requirements: C.A.S.A.C-T., C.A.S.A.C-P., C.A.S.A.C. or other Q.H.P. Experience Requirements: A minimum of three (3) years' experience as a counselor, preferably in an OASAS licensed outpatient chemical dependency treatment program. Experience working with the Adolescent Population is recommended.

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes due to forcible displacement. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in New York, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose-driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and support their transition to a dignified life. To learn more about our work, please visit our website at ***************** OVERVIEW The Preferred Communities program supports the successful resettlement and integration of especially vulnerable groups of recently arrived refugees. The Case Manager will assist targeted clients with gaining access to needed medical, social, educational, and other services, while also serving to enhance the capacity of the Field Office and the local community to serve and support this population. The Case Manager will provide intensive case management support, access to English language assessment and training, referral to appropriate community support services, and transportation support. The position will report to the Field Office Director in Albany, NY. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide culturally and linguistically appropriate intensive case management services, including assessing clients' needs, assisting clients in developing Self-Sufficiency Plans, achieving stability in areas of vulnerability, and developing the ability to live independently of ongoing agency support; Make referrals to support services and programs that can improve clients' stability and quality of life; Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community; Orient refugee clients to community resources and provide cross-cultural information; Ensure that refugees are being served in a linguistically and culturally appropriate manner in internal and external programs, providing education and advocacy when necessary; Maintain case files and submit written reports as required; Perform other job-related duties as assigned by supervisor. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). POSITION REQUIREMENTS Bachelor's degree in social work, counseling, public health, psychology, or a relevant field preferred; Prior experience providing case management services to refugees, asylees, and other immigrants preferred; Experience in coordinating services, volunteer recruitment and capacity development initiatives required; Excellent interpersonal skills, including ability to listen, communicate clearly, and build relationships and partnerships with program and Field Office staff; Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment; Must have a valid state-issued driver's license, automobile insurance, clean driving record and reliable personal transportation; Ability to travel locally as required; Covid-19 vaccination card mandatory; Proficient in Microsoft Office, specifically Word, PowerPoint, and Excel and other database programs as required; Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people. TRAINING REQUIREMENTS Satisfactory Completion of USCRI's Orientation and Training; and Complete additional training as identified by supervisor(s), program director or Human Resources PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity; Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; Occasional lifting (up to 25 pounds), bending, pulling, and carrying; Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes due to forcible displacement. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in New York, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose-driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and support their transition to a dignified life. To learn more about our work, please visit our website at ***************** OVERVIEW The Preferred Communities program supports the successful resettlement and integration of especially vulnerable groups of recently arrived refugees. The Case Manager will assist targeted clients with gaining access to needed medical, social, educational, and other services, while also serving to enhance the capacity of the Field Office and the local community to serve and support this population. The Case Manager will provide intensive case management support, access to English language assessment and training, referral to appropriate community support services, and transportation support. The position will report to the Field Office Director in Albany, NY. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide culturally and linguistically appropriate intensive case management services, including assessing clients' needs, assisting clients in developing Self-Sufficiency Plans, achieving stability in areas of vulnerability, and developing the ability to live independently of ongoing agency support; Make referrals to support services and programs that can improve clients' stability and quality of life; Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community; Orient refugee clients to community resources and provide cross-cultural information; Ensure that refugees are being served in a linguistically and culturally appropriate manner in internal and external programs, providing education and advocacy when necessary; Maintain case files and submit written reports as required; Perform other job-related duties as assigned by supervisor. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). POSITION REQUIREMENTS Bachelor's degree in social work, counseling, public health, psychology, or a relevant field preferred; Prior experience providing case management services to refugees, asylees, and other immigrants preferred; Experience in coordinating services, volunteer recruitment and capacity development initiatives required; Excellent interpersonal skills, including ability to listen, communicate clearly, and build relationships and partnerships with program and Field Office staff; Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment; Must have a valid state-issued driver's license, automobile insurance, clean driving record and reliable personal transportation; Ability to travel locally as required; Covid-19 vaccination card mandatory; Proficient in Microsoft Office, specifically Word, PowerPoint, and Excel and other database programs as required; Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people. TRAINING REQUIREMENTS Satisfactory Completion of USCRI's Orientation and Training; and Complete additional training as identified by supervisor(s), program director or Human Resources PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity; Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; Occasional lifting (up to 25 pounds), bending, pulling, and carrying; Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL EMPLOYMENT OPPORTUNITY U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Position is part-time, Thursday and Friday, 2 PM to 6 PM and Saturday and Sunday, 8 AM to 12 Noon. Actively works with hope and optimism on behalf of persons served in the Family Supportive Licing Residential Program to promote independence, skill building, and attainment of family goals and objectives. The Family Supportive Living Case Worker provides direct case management services to all families residing in the program. Essential Job Functions * Adheres to all applicable state and federal regulations; ensures compliance with the organization's policies and procedures, code of conduct, and all applicable regulatory requirements. * Collaborates with families to create specific short- and long-term goals with timelines. Monitors progress towards goal attainment and modifies goals as necessary to enhance an individualized treatment plan to best serve the family. * Collaborates and participates in meetings and service coordination with outside agencies and community supports. * Develops strong working relationship with medical practitioners, outpatient clinicians, and other community supports. * Encourages and supports clients in developing a natural and long-term support network. * Maintains daily documentation of resident interactions and case management appointments. Follows and monitors medication observation policy for resident medication regimens. * Develops and facilitates a variety of groups to meet needs of the residents. * Participates in weekly supervision with Program Manager. Qualifications, Experience and Education * Bachelor's degree or certification in the human services field preferred. * Basic knowledge of community resources. * Ability to be professional and manage confidential information. * Ability to advocate program services to community members. * Ability to communicate effectively and be organized.

Department/Unit: Sterile Processing Work Shift: Day (United States of America) Salary Range: $41,136.28 - $57,590.79With direction from the Sterile Processing Manager, the Case Cart Specialist is responsible for all moment to moment CASE CART operations on designated shift. Plans, directs, problem solves, and performs quality measurements of all assigned tasks. Supervises and produces the weekly shift schedule for case cart operations, provides training and continuing education under the direction of the Training Specialist and Manager, and performs and or directs quality control measures on ALL aspects of the Case Cart operation.• Performs personnel activities pertaining to the Case Cart operation such as: hiring, orientation, training, continuing education, performance assessment, scheduling, corrective action, and related human resource activities for assigned staff. Produces and manages the weekly shift work schedule: Assigns job duties, manages and approves time off, manages holidays etc. • Provides moment to moment direction, planning, supervising, and quality management function for all assigned Processing functions on designated shift. Interacts regularly with primary case cart customers (OR) to ensure process is operating efficiently. Regularly engages in any process troubleshooting and ongoing process improvement activities as necessary. • Conducts and directs quality control audits and activities related to the Case Cart System including: checking carts for accuracy, monitoring supply delivery, etc. Monitors OR preference card discrepancies and works with OR staff to maintain card accuracy. • Assists Manager in formulating Processing policies and procedures; instructs staff in new/ revised policies/ procedures; responsible for implementation and reinforcement of policies and procedures. • Responsible for assisting with initial training of new staff and scheduling ongoing training of all assigned staff. Assists in the performance of competency assessments. • Interacts with and makes recommendations to Manager in regard to plant, equipment, and inventory needs and desires. Regularly interfaces with materials coordinator to assess inventory needs. Ensures proper inventory control procedures are followed and par levels are adequately maintained. • Acts as a primary liaison to the Operating Room and ALL other sterile processing case cart customers throughout the institution. • Demonstrates premier customer service skills and abilities and readily promotes and reinforces them to the staff. • Actively contributes to various groups and related committees, as requested. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

The Counselor at Twin County Recovery Services (TCRS) works as part of a multi-disciplinary team providing clinical treatment services to those persons referred for an evaluation and/or treatment. All Counselors are expected to adhere to all Federal and State guidelines pertaining to confidentiality. They are also expected to model healthy behavior to those persons with whom they work. The following is a list of job duties included in the Counselor's position: · Perform clinical evaluations as assigned · Maintain a caseload as assigned · Facilitate group and individual counseling · Provide education regarding chemical dependency to their patients · Provide appropriate referrals and supports to patients · Maintain accurate and timely records according to regulations · Provide a safe and respectful environment for patients and fellow workers · Assist patients in developing treatment plans and discharge plans · Maintain a professional relationship with referral sources · Abide by the CASAC and Agency Code of Ethics · Conduct urine drug screenings as appropriate The Counselor position will be supervised by the Clinical Program Director or their designee. Regular supervision is to be part of the expectation of the Counselor and should the assigned amount of time not be adequate, they can request additional time. Education Requirements: Associate Degree in Psychology, Counseling, Social Work, or other related field. Relevant work experience may be substituted for a degree. At least four (4) years work experience in an OASAS licensed facility. License Requirements: CASAC-T/P, CASAC, LMHC, LMSW or other Q.H.P. Experience Requirements: A minimum of three (3) years' experience as a counselor in a preferably in an OASAS licensed outpatient chemical dependency treatment program.

Department/Unit: Sterile Processing Work Shift: Day (United States of America) Salary Range: $41,136.28 - $57,590.79 With direction from the Sterile Processing Manager, the Case Cart Specialist is responsible for all moment to moment CASE CART operations on designated shift. Plans, directs, problem solves, and performs quality measurements of all assigned tasks. Supervises and produces the weekly shift schedule for case cart operations, provides training and continuing education under the direction of the Training Specialist and Manager, and performs and or directs quality control measures on ALL aspects of the Case Cart operation. * Performs personnel activities pertaining to the Case Cart operation such as: hiring, orientation, training, continuing education, performance assessment, scheduling, corrective action, and related human resource activities for assigned staff. Produces and manages the weekly shift work schedule: Assigns job duties, manages and approves time off, manages holidays etc. • Provides moment to moment direction, planning, supervising, and quality management function for all assigned Processing functions on designated shift. Interacts regularly with primary case cart customers (OR) to ensure process is operating efficiently. Regularly engages in any process troubleshooting and ongoing process improvement activities as necessary. • Conducts and directs quality control audits and activities related to the Case Cart System including: checking carts for accuracy, monitoring supply delivery, etc. Monitors OR preference card discrepancies and works with OR staff to maintain card accuracy. • Assists Manager in formulating Processing policies and procedures; instructs staff in new/ revised policies/ procedures; responsible for implementation and reinforcement of policies and procedures. • Responsible for assisting with initial training of new staff and scheduling ongoing training of all assigned staff. Assists in the performance of competency assessments. • Interacts with and makes recommendations to Manager in regard to plant, equipment, and inventory needs and desires. Regularly interfaces with materials coordinator to assess inventory needs. Ensures proper inventory control procedures are followed and par levels are adequately maintained. • Acts as a primary liaison to the Operating Room and ALL other sterile processing case cart customers throughout the institution. • Demonstrates premier customer service skills and abilities and readily promotes and reinforces them to the staff. • Actively contributes to various groups and related committees, as requested. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.