Case manager jobs in Amherst, NY

**BH Case Manager II** **Location:** **Field:** This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. **Must reside within 60 miles of Buffalo, NY** The **BH Case Manager II** will be responsible for performing case management telephonically and/or by visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc. **How you will make an impact:** + Responds to more complex cases and account specific requests. + Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. + Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. + Monitors and evaluates effectiveness of care plan and modifies plan as needed. + Supports member access to appropriate quality and cost-effective care. + Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. + Serves as a resource to other BH Case Mgrs. + Participates in cross-functional teams projects and initiatives. **Minimum Requirements:** + Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. + Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. **Preferred Skills, Capabilities, and Experiences:** + Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. + Managed care experience preferred. + Experience in health coaching and motivational interviewing techniques preferred. + Experience working with children highly preferred. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $68,400 to $85,500. Locations: New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._ * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the general direction of the Assistant Dean of Students, the Case Manager performs a variety of functions and responsibilities related to the delivery of non-clinical case management to students through outreach, advocacy, support, and helping students connect to university and community resources. Essential Functions Provides a continuum of case management services to students navigating complex and/or extenuating circumstances related to personal, academic, mental health, physical health, and psychosocial adjustment. This includes, but is not limited to, conducting non-clinical assessment of concerns/referrals, meeting with students, connecting students with campus and community resources, collaborating with family members and campus partners in supporting students. Reviews referrals from families, faculty, staff, and other members of the campus community regarding new and existing concerns. Autonomously manages a caseload of students, providing individualized case management, tailored intervention, support and connection to campus and community resources, as well as consistent follow up to students until the concern is resolved or the student has successfully connected to an appropriate source of support. Connects with parents/guardians and/or designated emergency contacts as appropriate. Uses sound professional judgement and university policies to determine the appropriate follow up for the student and the referring party, referral to the CARE or BIT teams are needed, if emergency services need to be alerted, and/or if emergency contact needs to be notified. Serves as a primary point of contact for emergent calls and walk-ins regarding students in distress. Provides consultation to faculty, staff and families who are seeking guidance and advice about Dean of Students Office and campus services for students who may be experiencing distress or managing extenuating circumstances. Provides guidance and support to students, families, faculty and staff regarding applicable university policies and procedures as well as Dean of Students Office programs/services. Documents all interactions with, and on behalf of, students in case management database (Symplicity) and ensures all case notes and other records are created and maintained in accordance with established policies and expectations. Effectively collaborates with and coordinates with other university personnel, families, healthcare providers, public safety entities, government agencies and family members when working with students in distress. Facilitates communication with faculty/staff regarding students who may need flexibility due to being away from campus for personal or medical reasons or are navigating complex extenuating circumstances. Provides support and consultation to other case managers and Dean of Students Office professional and administrative support staff regarding emergent student concerns. Supports the maintenance of applicable databases of internal and external resources available to students. Works on special projects that may include policy review and development, running reports and analyzing data, and developing and implementing programs and initiatives to educate the campus community about the Dean of Students Office and Case Management programs and services. Supports effective partnerships with key departments including, but not limited to, Residential Life, Center for Counseling and Psychological Health, Student Success, UMass Police Department, Financial Aid Services, Bursars Office, Disability Services, Equal Opportunity and Access Office, and school and college academic deans and advising staff. Stays abreast of legislation, legal precedent, and best practices as they relate to student services and student crisis response. Supports the development, implementation and delivery of case management outreach and training efforts for students, faculty, and staff. Conducts programs and trainings and may assist in transporting materials and supplies. Represents the Dean of Students Office and Dean of Students Collaborative on University committees. Other Functions Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements. Demonstrates capacity, skill, and willingness to engage students and contribute to student success. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and university policy. Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and five (5) years' experience or Master's degree and three (3) years' experience providing services to students at a college/university or community agency. Direct experience supporting students/individuals navigating crises situations and/or basic needs concerns. Significant understanding of issues impacting college students' adjustment and success and awareness of case management best practices. Demonstrated ability and experience in developing and maintaining positive, collaborative relationships with internal and external constituencies. Demonstrated computer skills including Microsoft office suite applications and online course development. Experience using a web-based software platform to initiate, track, and record work. Demonstrated experience working with diverse populations and in developing inclusive communities and work teams. Demonstrated experience creating and delivering trainings, workshops, small group discussion/facilitation, and presentations. Excellent communication (oral and written) and presentation skills. Physical Demands/Working Conditions Typical office environment. Ability to lift boxes and materials that weigh up to 30 pounds. Work Schedule Typical work schedule: Monday-Friday 8:30am-5:00pm. Salary Information Level 27 PSU Hiring Ranges Special Instructions to Applicants Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Responsibilities: Provides information and referral on services to the elderly, their families and other service providers on the telephone, in person and through community forums. Conducts thorough intakes of clients to determine the need for case management services. Responsible for in-home assessments of clients and development of care plans to meet needs. Implements care plans and revises as necessary. Advocates on behalf of clients with formal and informal support systems. Provides linkages and referrals to agencies and programs providing assistance to seniors. Stays current with programs pertaining to the elderly. Attends meetings, trainings and in-services as required by the Erie County Department of Senior Services. Utilize computer software for assessments, reporting and correspondence. Maintain client case records in an accurate and timely manner. These records will need to reflect understanding of and adherence to established EISEP standards. Participates in regular case conferencing sessions with supervision and consults with supervisor as needed on difficult cases. Intervenes in urgent situations, making appropriate referrals to agencies dealing with medical, environmental, mental health and utility emergencies. Benefits: Competitive salary commensurate with experience and qualifications. Health insurance, retirement plans, and other benefits package. Paid Holidays PTO/Sick Time Professional development opportunities to support career growth. Supportive work environment committed to the well-being of staff and aging adults.

The case manager will be assisting the GIVE social worker and Regional Administrator in providing services to perpetrators of gun violence in the city of Rochester. Services include but are not limited to comprehensive case management, resource referrals, in-person custom notifications, having the ability to navigate through different data bases and providing court advocacy to our participants. This position is responsible for adhering to all documentation and database requirements and accurately track work. This position attends custom notifications with Monroe County Probation and the RPD in order to make home visits to participants and their families when necessary. This role has the ability to flex their hours (when necessary) based off of the custom notification schedule the employee creates with RPD. Requirements (Education, Experience, Certification, Knowledge, Skill) Associates degree from an accredited university Experience working in the social services field 2+ years of experience working with individuals who have been or currently are involved in street and/or gang related activities. Position Responsibilities Work as an onsite case manager and member of the GIVE team in order to support participants of community gun-violence and their families. Manage the site's referral resource database and create relationships with local agencies and service providers Assist to navigate systems including providing court advocacy Attend custom notifications, and make home visits to participants and families when appropriate Maintain a sufficient caseload of clients at any given time Adhere to all documentation and database requirements and accurately track work Ability to work flexible hours (evenings and weekends) when necessary Any other relevant duties as assigned Working Conditions/Environment Requires frequent exposure to individuals displaying high-risk/violent behaviors. Requires frequent weekend and night hours. Requires frequent travel within the City of Rochester to different sites. Transportation Requirement Position requires automobile, driver's license, and insurance. Last Updated: 01/30/2025

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment-every time” Be Purpose-Built: We create spaces and programs that respect clients' individuality and opens access. We strive to meet the individual where they're at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe Critical Time Intervention (CTI) Case Manager provides case management services to individuals in critical transition periods, including those moving from institutional care (such as hospitals or shelters) to community living. The CTI Case Manager is responsible for coordinating care, developing personalized plans, linking clients to resources, and providing consistent support to ensure a successful reintegration into the community. The role involves working closely with a multidisciplinary team to support the overall well-being of the client during this transition.RESPONSIBILITIES & DUTIES Conduct comprehensive assessments of clients' needs, including housing, mental health, substance use, physical health, and social support. Develop individualized, strength-based care plans in collaboration with the client, identifying goals and the steps necessary to achieve them. Ensure that the care plan is dynamic and adjusted as needed based on the client's progress and changing needs. Communicate regularly with other professionals involved in the client's care to ensure a coordinated, team-based approach. Connect clients to community resources, including housing, healthcare, mental health services, employment opportunities, and social services. Advocate on behalf of clients to ensure they have access to the resources and services they need, including navigating complex systems (e.g., public benefits, healthcare). Help clients complete necessary applications, attend appointments, and access services in the community. Provide crisis intervention and de-escalation support as needed, especially during periods of heightened stress or challenges. Offer ongoing emotional and practical support to ensure clients can cope with the challenges of transitioning to community living. Ensure that clients receive timely support during any immediate crisis situations related to housing, health, or mental health. Work collaboratively with other CTI team members (nurses, counselors, social workers, and healthcare providers) to ensure a holistic approach to care. Attend team meetings to discuss case progress, identify challenges, and develop strategies to address client needs. Share client updates and concerns with the team to ensure seamless coordination of care and support. Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team. Regularly monitor client progress and maintain frequent contact to provide ongoing support. Ensure that clients remain engaged in services and have the support they need to maintain stability. Track and document client outcomes, challenges, and achievements to evaluate the effectiveness of the intervention. Educate clients on their rights, available services, and self-care techniques to increase their independence and confidence. Empower clients to make informed decisions regarding their care, housing, and life choices. Promote client engagement in activities that foster long-term success, such as job readiness, social connections, and self-sufficiency. Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter. Effectively utilize electronic systems including electronic documentation and reporting systems. Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services. Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONSEducation and Experience: Bachelor's or master's degree in social work, psychology, public health, or a related field. At least 2-3 years of experience in case management, social services, or a related field. Experience with mental health, substance use disorders, or homelessness is preferred. Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable. Experience with the CTI model or similar time-limited interventions is a plus. Knowledge, Skills & Abilities: Strong communication and interpersonal skills with the ability to build rapport and trust with clients Excellent organizational and time-management skills to manage multiple cases and resources Knowledge of local community resources and services, including healthcare, housing, employment, and social services Strong problem-solving and decision-making skills Ability to work collaboratively in a team-based environment and navigate complex service systems Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment Ability to assess client needs and develop individualized care plans Familiarity with case management software and documentation systems Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems Bilingual skills desirable. English speaking and writing fluency required. Competencies: Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one. Time Management - Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively. Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: Must possess a complete commitment to, and understanding of, Jewish Family Service's Mission & Vision. Cultural Responsiveness - Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. ( Anava ) Partnership - Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. ( Chevrutah ) Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. ( Eimun ) Person Centered Care - Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. ( B'Tselem Elohim ) WORKING CONDITIONS Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services. Must have access to a reliable vehicle, possess a valid, clean driver's license and be sufficiently self-insured with liability insurance in the amount of $100/$300k. Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS Physical activities and efforts required working in an office environment. Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents. Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person. Mobility sufficient to conduct regular duties within a normal office environment and community.

Job Title: SHP Housing Case Manager Reports to: Community Housing Coordinator Job Category/ EEO: Non-Exempt, Fulltime Department: Residential Services Remote: No Pay Range: $40,000- $47,000/year Position Purpose: The Supportive Housing Case Manger assists individuals with mental health diagnosis to obtain safe, appropriate housing and to maintain residential stability. Services provided may include identifying appropriate housing options, coordinating moves, coordinating services with other providers, determining client eligibility for housing programs, facilitate resolution of landlord/tenant conflict, and assisting client to develop daily living skills. Duties and Responsibilities Provides advocacy and linkage to behavioral health, medical and community services. Engage program participants for purposes of developing rapport and building trust; Locate appropriate rental units in neighborhoods; assist with contacting landlords and negotiating lease agreements consistent with program guidelines and approved budget caps. Conduct apartment set-ups, especially focusing on assisting consumers with becoming acclimated to their new environment. Continuously monitor and assess consumers adjustment to their apartment and the surrounding community. Assist participants to develop or enhance skills necessary to live successfully in the community, including awareness of rights, self-advocacy, and verbal negotiation, problem-solving, money management, housekeeping, personal hygiene, community mobility, shopping, nutrition management, leisure time activities. Assist in resolving consumer conflicts with neighbors and/or landlords. Maintain case records and all required documentation consistent with OMH, ECDMH and agency guidelines. Assists with admission and orientation of new residents; assure timely processing of all paperwork. Ensures continuity of residents' entitlements through timely submission of required forms and documentation Responsible for resident discharge process including all applicable paperwork. Develop effective working relationships with agency employees and other service providers. Regularly provides supervisors of pertinent information regarding the status of program participants. Know and support agency and program vision, mission, goals, objectives, policies, and plans. Participate in other agency activities as a team member. Prepares and submits monthly, quarterly, and annual reports on a timely basis. Attend staff meetings, individual supervisory meetings, and other meetings and complete agency training, as required. Perform other duties as assigned. Requirements High School Diploma and five (5) years full time work experience working in the Human Service Field. One (l)year paid experience in direct service position to persons with handicapping Disabilities preferably in a residential setting preferred Must be computer literate (Word, Excel, Outlook); Must have use of an automobile and valid driver's license with evidence of good driving record. Must be able to work some evenings and weekends. Other Knowledge/Skills/Abilities Ability to work independently and initiate change. Possess an even temperament. Have strong negotiation, judgement, problem solving organizational and time management skills. Work effectively within a team setting. Have superior interpersonal skills in collaborating with other providers and person-centered community support systems. Value cultural difference, collaborative efforts, and person-centered services. Demonstrate excellent verbal and written skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The job specifications cited in this Job Description are not to be interpreted to be a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management can at its discretion add, drop, or change at any time the duties, responsibilities and expectations of this job.

The Enlyte Family of Businesses Mitchell | Genex | Coventry Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. Job Description This is a full-time, hybrid position. The candidate must be located in the Buffalo, NY area due to regular local travel for in-person patient appointments. Bilingual (Spanish/English) highly desired. Compensation: Competitive salary plus potential for monthly bonuses. Perks: Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers' compensation case management training. Join our compassionate team and help make a positive difference in an injured person's life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will: * Demonstrate knowledge, skills, and competency in the application of case management standards of practice. * Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan. * Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational. * Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient. * Work with employers and physicians to modify job duties where practical to facilitate early return to work. * Evaluate and modify case goals based on injured/disabled person's improvement and treatment effectiveness. * Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively. * Complete other duties, such as attend injured worker's appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned. Qualifications * Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ years clinical practice preferred. Workers' compensation-related experience preferred. * Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills. * Languages: Bilingual in English and Spanish, preferred. * Certifications, Licenses, Registrations: * Active RN license required. Must be in good standing. * Valid driver's license and auto insurance required. * Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography. * Internet: Must have reliable internet. Benefits We're committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $70,600 - $90,000 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-RM1 #FCM

Job Title: Children's Care Manager Department: Health Home Care Management The Children's Care Manager provides Health Home Care Management Services for youth ages 0-21. Taking a holistic approach, the Care Manager coordinates a range of services based on individual needs, using a strength-based, trauma-informed, and family-driven model. The Care Manager engages youth and families to ensure they play an active role in developing and carrying out their Plan of Care. This role also links families with community resources, promotes evidence-based wellness and prevention, supports transitions between levels of care, and helps ensure long-term stability and success. Department New Directions Youth & Family Services' Health Home Care Management program provides care coordination and advocacy for youth and families with complex needs. Care Managers work closely with families and community partners to improve outcomes in health, education, family functioning, and community integration. Agency New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits New Directions offers a competitive benefits package, including: 105 hours of paid time off in the first year, plus 13 agency holidays Medical, dental, and life insurance coverage 401k with up to 3% agency match Guaranteed raises after the first year Opportunities for advancement within a 100+ year old agency where over 30% of staff have been with us for 10+ years Compensation $22.27 - $23.40 per hour (first year), with yearly raises. Hours/Schedule Full-Time, Monday-Friday, flexible schedule. Evening and weekend availability may be required based on family needs. Professional Development Opportunities Care Managers receive ongoing training in trauma-informed care, care coordination best practices, and evidence-based wellness and prevention. Staff are supported through regular supervision, in-service training, and continuing education opportunities to promote professional growth. Position Specific Duties/Responsibilities Care Management & Planning Facilitate collaboration among providers and supports through regular Multidisciplinary Team (MDT) meetings Engage youth and families to actively participate in the development of individualized Plans of Care Promote evidence-based wellness and prevention, linking youth with appropriate medical, behavioral, and community resources Comprehensive Transitional Care Follow up with hospitals/ERs upon notification of admissions and discharges Facilitate discharge planning and ensure continuity of care post-transition Collaborate with providers to adjust services as youth needs change Family Support & Engagement Connect families with peer supports, self-care programs, and groups to build resilience and knowledge Support families in developing self-management skills and adherence to treatment plans Casework Contacts Maintain a caseload of 12-40 youth depending on acuity Provide at least one monthly face-to-face contact for high and medium acuity cases Deliver a minimum of two core Health Home Services monthly for all cases Participate in outreach and engagement to enroll new clients Crisis Response Assist families in developing crisis and safety plans leveraging strengths and natural supports Collaborate with the team to provide 24-hour on-call coverage when needed Documentation & Compliance Maintain accurate and timely documentation in the Health Home electronic record system Ensure Medicaid and audit compliance in all casework Maintain confidentiality of all family information Other Duties Attend supervision, mandatory in-service trainings, and professional development as required Adhere to agency policies, standards, and ethical guidelines Perform other tasks as assigned by supervisors Knowledge, Skills, and Abilities Strong relationship-building, engagement, and communication skills Ability to work effectively with youth facing complex medical, behavioral, and mental health needs Flexibility to adapt to changing family and system needs Ability to collaborate effectively with providers, families, and community partners Strong organizational and documentation skills Cultural competence in serving families from diverse backgrounds Qualifications Bachelor's degree in a human services field and two years of experience working with youth in a community setting OR Master's degree in a human services field and one year of related experience Valid driver's license, adequate auto insurance, and compliance with agency driving policies Ability to pass an annual physical per agency health policy (Category 1 classification) Compliance with agency safety standards and safe work practices Commitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Elderwood Independent Practice Association (IPA) is seeking a Social Worker Care Manager who has their MSW to join our incredible growing team of professionals. Why should you join Elderwood IPA? Monday-Friday Schedule w/ no weekends or overnights Hybrid working options Medical, Dental & Vision upon 1st of month following 60 days of hire Up to 140 hours (19 days) of PTO time PLUS six (6) holidays within the 1st year 401(k) retirement plan with vested employer match up to 4% Substantial Referral program Join Our Team Are you looking to take the next step in your career? Responsibilities In the role of an Social Work Care Manager, you will partner with the Registered Nurse and are a critical resource for our members as you are responsible for obtaining needed medical, social, educational, psychosocial, financial, and other services, irrespective of whether the needed services are covered Elderwood IPA. Direct telephonic and in-person engagement with individuals with chronic medical illness or mental health issues and their families. Utilize assessment tools to determine the needs of our member population Link members to resources in the community outside of the scope of services MLTC provides to support social determinants of health. Interacts continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address/support medical needs. Reviews benefits options, research community resources, coordinates services, trains/creates behavioral routines and enables members to be active participants in their own healthcare. Documents in the EMR each encounter or routine contact with members, providers or caregivers and reports changes in conditions to the RN Care Manager, which may require interventions. Participate in Interdisciplinary Team meetings, Disease Management, Utilization Management, and Quality Improvement activities and prepare/submit activity reports. Provide coaching and education to members and their caregivers on health care related issues Provide discharge planning and continuous care management across care settings and coordinate the transition planning Participate in shared on-call, after-hours coverage along with other Elderwood staff. Qualifications Master's degree in social work (Required) Minimum of one (1) year Social Work experience with at risk populations in home care, case management, discharge planning or managed care. Minimum of one (1) year experience working with a frail or elderly population and/or members with chronic illness or behavioral health issues. Previous Managed Care experience, within a MLTC or working with special needs populations preferred. Must have a valid NYS Driver's license, a safe driving record and dependable transportation Must be in good standing with the Medicare and Medicaid programs. Must be free of communicable disease. Bilingual skills (preferred) EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Our Shelter is seeking a Case Manager to work at our permanent supportive housing and support our temporary shelter program. Hours are dayshift only. Case Manager Duties and Responsibilities Assessing client needs, and developing strategies to help the client Providing support and resources for clients; good working relationship with support networks, government resources, and community resources Researching and referring client resources such as health and childcare Assigning social workers to respond to crisis situations that affect vulnerable or mentally unstable adults Evaluating and studying programs, services, and resources for quality and client needs Determining the correct course of action when helping clients, whether it be with a social worker, psychologist, or medical doctor Creating programs and services to benefit clients and community Listening and providing help and advice for impacted adults Caring for the well-being of clients and helping a wide range of clients, including people with serious illnesses, addictions, disabilities or who have been neglected Organizing and influencing community and policymakers to develop programs, policies, and services to assist in social work Advocating and raising awareness on behalf of clients and the needs of the community and local services Assisting clients by providing a family social worker, clinical social worker, school social worker, or healthcare social worker Case Manager Requirements and Qualifications Possesses superb written and spoken communication skills Excellent interpersonal skills with colleagues, community leaders, policymakers and others Excellent time management skills; organized and able to prioritize Motivated to take on additional community involvement projects and solve problems Comfortable in a fast-paced environment with multiple cases Able to organize and manage large amounts of files, schedules, dates, and information Self-directed and able to work without supervision Comfortable with building personal relationships and dedicated to helping others Empathetic and supportive with mentorship and leadership skills Bachelor's degree in social work, psychology, sociology, healthcare or medical and related fields; Master's degree in social work preferred; supervised practicum or internship preferred Licensed or certified by state board according to regulatory is a plus Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) Able to work nights and weekends ( when required) Able to travel to meet with clients or partners in care (locally primarily but possible to attend trainings or seminars outside city limits) Salary is subject to level of education and or experience. Compensation: $18.00 - $20.00 per hour Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005. Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency. Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started. My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.

Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan - Agency contributes 1% of an employee's salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan Mileage Reimbursement 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave - 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: Associates Degree in Human Services (or related field) and one year experience required At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings Experience in crisis intervention, case management, or counseling in a residential setting is a plus Valid NYS Driver License and use of personal vehicle during work hours Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases Comfort and professionalism in using email and other digital tools to communicate and document work effectively AGENCY EXPECTATIONS: Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval Attends and participates in appropriate Agency staff trainings and meetings and program supervision Advocates for cultural diversity/sensitivity as appropriate Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace Effectively communicate with consumers, community partners and Agency staff including accurate documentation Participate actively in ongoing professional development Meets with Program Supervision on a regular, planned basis JOB RESPONSIBILITIES: Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter Complete program prescreening interviews and intake paperwork for new residents Interview, develop, and implement treatment plans in cooperation with individual youth Provide direct case management services to residential and non-residential clients Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth Establish working relationships with referral sources and other related service agencies Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner Keep records for evaluating and statistical reporting to funding agencies Review current practices to advocate for change when needed, particularly those needed by RHY Participates actively in RHY training and education Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc. Team with program staff in order to provide consistency of services Transport clients as appropriate Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc. Attends and participates in appropriate Agency staff trainings and meetings PHYSICAL/ENVIRONMENTAL DEMANDS: Job performed in Residential Shelter setting Daily local travel Occasional lifting (15 pounds or less) Occasional standing/sitting Moderate stress Regular PC/computer work DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Requirements Enrollment in or graduate of a college degree program in a Human Services related field, with at least 6 months' experience (may include internship experience). ?Must possess a valid New York State Driver's license. Salary Description $20.00/Hour

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Case Worker today! What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Case Worker at Horizon, you will… Conduct intake screenings to assess behavioral health needs and determine appropriate referrals at various courts in the 8 th district. Connect individuals to mental health and substance use treatment services, including SPOA, FACT, and SOS teams. Follow up with patients and providers to ensure engagement and address barriers to treatment. Maintain a comprehensive guide of local behavioral health and social service resources. Facilitate communication between providers, courts, and state agencies. Educate participants on court processes and terminology. Assist with access to basic needs such as shelter, food, and social services benefits. Maintain accurate documentation and enter data into the OMH Diversion Center Navigator system. Coordinate with OMH to address system challenges and develop innovative solutions. Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Paid time off and paid holidays! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: Bachelor's degree in social work, counseling, psychology, or a related behavioral health or human services field required. One year of professional experience in mental health, criminal justice, substance use, or related human services required. Strong knowledge of local behavioral health and criminal justice systems preferred. Background in case management and care coordination is a plus. Hours: This position is full time, Monday - Friday from 9:00am - 5:00pm. This schedule may vary depending on when appearances at court are needed. Location: This position requires regular travel between various court locations and Horizon facilities, while maintaining a designated home base at 77 Broadway St, Buffalo NY 14203. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.50 - $24.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. *Please note: this is a grant funded position* This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work within our Navigator Grant for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Mobility required with repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Local travel between courts and other Horizon locations Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency and may be subject to the federal government or NY mandates for mandatory vaccination for all employees in the near future. This information is intended to provide a general overview of the position; it is not a full job description.

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Qualifications: Bachelors degree in human services or a related field. The Transitional House Manager is responsible for the delivery of case management to residents residing in the Transitional House. The House Manager will ensure the house always remains clean and safe. Schedule and coordinate residents chores. Adress conflicts that may arise between residents and work with residents on a problem-solving strategy to resolve. Complete all necessary paperwork and documents as required within the program. Accountability: The House Manager is accountable to the Rapid Rehousing Director. Responsibilities: Meet new residents and complete the intake paperwork. Explain in detail the Transitional House program inclusive of case management expectations, the House program and rules, and the daily schedule. Orient the residents to the Transitional House by giving them a tour, introducing them to other residents and providing them with needed supplies such as personal care items, linens, pillows, etc. Develop in conjunction with the resident an Individualized Service Plan to help develop the residents case direction. This plan will be maintained and updated in the residents files throughout their involvement with Compass House. Conduct a prescheduled face-to-face meeting with all residents at a minimum of one time per week. Establish and maintain joint case planning efforts with all agencies significantly involved in the delivery of services to the residents. Link youth to appropriate community services and monitor progress as appropriate within the case plan. Model, teach and role play life skills necessary to maximize the development of a stable living arrangement, to prepare the residents for future independent living. Develop a thorough and current knowledge of all community service resources available to the Compass House client population. Advocate for the residents as needed with other agencies to eliminate barriers leading residents to their goals. Accompany residents on job searches, interviews, Department of Social Services, DMV office, etc. as needed. Make sure clients maintain clean and orderly bedrooms and common areas. Teach the residents as needed how to complete chores and maintain a clean and safe living environment. Report any safety concerns and/or needed repairs to the Director of the Rapid Rehousing program. Maintain all statistical data and client notes in a timely fashion. Participate in staff meetings, in-service training, and supervisory sessions as scheduled. Complete other tasks as requested by Supervisor or Director. Special Conditions: Case Managers and House Managers generally work Monday through Friday, 9:00a.m. to 5:00p.m. but must be available in the early morning or late afternoon to meet with clients who have 9-5 jobs. Because of the extensive fieldwork necessary, the Case Manager must have regular use of an automobile.

Requirements EDUCATION/EXPERIENCE: Bachelor's degree 2 years experience completing functional based assessments. Thorough knowledge of the scope of the HCBS/ CORE program and NYS OMH regulations Ability to read and understand documents. Ability to speak effectively and professionally with colleagues & employees. Exceptional organizational writing, interpersonal skills & communication Obtainment of peer certification within 4 months of hire date, if not already in possession of. SKILLS: Assessment and basic clinical understanding Strong decision-making skills Ability to coach and support others Organized, dependable, and detail-focused Ability to maintain professionalism and confidentiality WORK ENVIRONMENT: Office, Participant's Residence, Participant's Community *This position requires light physical activity (up to 20 lbs). Salary Description $40,000-$50,000

BH Case Manager II Location: Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Must reside within 60 miles of Buffalo, NY The BH Case Manager II will be responsible for performing case management telephonically and/or by visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc. How you will make an impact: * Responds to more complex cases and account specific requests. * Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. * Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. * Monitors and evaluates effectiveness of care plan and modifies plan as needed. * Supports member access to appropriate quality and cost-effective care. * Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. * Serves as a resource to other BH Case Mgrs. * Participates in cross-functional teams projects and initiatives. Minimum Requirements: * Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. * Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. Preferred Skills, Capabilities, and Experiences: * Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. * Managed care experience preferred. * Experience in health coaching and motivational interviewing techniques preferred. * Experience working with children highly preferred. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $68,400 to $85,500. Locations: New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Title: Settlement House Case Manager Position Status: Full-Time (hours vary based on youth school schedules) Non- Exempt Remote: No Department: CAPP Immediate Supervisor: CAPP Director Salary: $40,000/annually Job Summary: The Settlement House Case manager position is a multifaceted position that incorporates Case Management for at risk youth and their families while additionally facilitating youth program dedicated to the health growth of the youth who participate. The Settlement House Case Manager hosts weekly groups that focus on STEM, social well-being, and emotional health. The Settlement House Case Manager is additionally trained in Aggression Replacement Therapy, and other evidence-based curricula as needed. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Screening and Social Care Navigation 40% Assessing youths' physical and mental wellness, needs, preferences, and abilities and using these to develop tailored care plans Working with clients, family and friend support networks and health care professionals to put care plans in place Listening to clients' concerns and providing therapeutic intervention as required Evaluating clients' progress periodically and adjusting as needed to improve outcomes Following up with discharged clients to ensure they were satisfied with services, and they are still in good physical and mental health Builds respectful, person-centered relationships with youth and young adults using a trauma-informed approach. Welcomes and works with youth of all backgrounds including LGBTQ youth. Demonstrates increasing knowledge and understanding of youth and young adults' developmental opportunities and challenges Acts as an advocate by referring participants or parents to services available in the community as needed (e.g., family planning, health insurance, etc.) Facilitation of Evidence Based Programming 40% Demonstrates comfort, confidence, objectivity, and full support for educating youth and young adults about self-esteem, health, and well-being. Demonstrates sensitivity to and cultural literacy about different opinions, sentiments, and beliefs. Facilitates evidence-based curricula with fidelity to promote healthy wellbeing, and the ability to respond to everyday stressors without using aggression. Administers pre- and post-surveys collecting student data from program sessions. Implements, coordinates, and monitors activities across multiple systems to improve health and quality of life outcomes for youth and their families. Works in a professional manner with the adult staff at sites where programming is to occur, building good working relationships with client system representatives. Works with teams to provide department events for youth. Data Management/Administrative 15% Understands contractual requirements and current status of grants and submits informed and thorough monthly reports Conducts process evaluation and maintains accurate records of group sessions at a variety of community locations. including Buffalo Public Schools, faith-based sites, and other locations. Recording clients' progress including charting referrals, home visits and other notable interactions Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Bachelors from an accredited college or university and one year of full-time experience in a recognized youth service agency Required Skills/Abilities: Valid NYS Driver's license with evidence of good driving record Demonstrated comfort and skill in public speaking to small and large groups, clearly and concisely explaining ideas, in a manner that keeps people's attention Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums. Ability to keep written case notes and submit required documentation. Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus. Self-directed and able to work well independently as well as part of a team. Creative thinking, sharing ideas that will help ensure project success. Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders. Positive attitude with motivation to provide interactive and compassionate experience to those in our programs. Must exhibit a passion for BFNC's vision, mission and values and act as a role model Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 35 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. Must be able to work in varied weather conditions and outdoors during summer months. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment. The job specifications cited in this are not to be interpreted as a complete list of all the qualifications and performance expectations needed to perform this job adequately. Management reserves the right to modify duties as necessary. At its discretion, management can add, drop, or change this job's duties, responsibilities, and expectations at any time. This does not constitute an offer of employment, continuous employment, or an employment contract. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position BFNC is an EEO employer. This job description does not constitute an offer of employment, continuous employment, or an employment contract.

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the general supervision of Associate Director for Counseling and Rape Crisis Services, the Rape Crisis Specialist assists with the administration and provision of services for the daily operations of 24 hour comprehensive services for victims/survivors and the family and friends of victims/survivors of sexual and relationship violence. The incumbent will participate in violence prevention efforts and education to meet grant, program, and departmental goals. This is a grant-funded position, with reappointment dependent on grant renewal and funding availability. Essential Functions Provide short term peer counseling; crisis intervention; medical, legal and academic advocacy; safety planning; case management; and facilitate related support groups throughout Hampshire County. Responsibilities can include meeting and communicating with other service providers about clients. Comply with all relevant regulations, policies, standards, and protocols including those regarding privileged communication between rape crisis counselors and victims, and mandated reporting of abuse. Assist to administer and participate in the daily operations of 24 hour rape crisis services including ensuring scheduling and staffing of hotline, and providing and/or scheduling back-up to ensure coverage. Participate in training and selection and can provide supervision and support to program staff. Consult and participate in implementation of violence prevention outreach, education, and training for diverse populations. Maintain and complete timely reports to document accurate service data and other related administrative need such as travel, procard, etc. Generate relevant reports; participate in organizational and committee meetings; maintain positive working relationship with partners and stakeholders and provide consultation as assigned. Lead and participate in program and organizational projects and initiatives, as assigned, to meet current program goals and priorities. Other Function Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Understand responsibilities with respect to Title IX, Clery and other compliance requirements. Demonstrate capacity, skill and willingness to engage students and contribute to student success. Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life. Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy. Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity. Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and 1 year related experience to include counseling. Experience working with survivors of sexual and relationship violence and/or trauma. Experience providing culturally responsive services for diverse communities. Ability to handle multiple tasks simultaneously, meet time sensitive deadlines, and prioritize workload with minimal supervision. A collaborative team approach to work, meets individual goals, and constructively provides, seeks, and implements feedback. Strong verbal and written communication skills. Ability to utilize programs such as: Microsoft Teams, Microsoft Office, Box, and/or Google Docs. Driver's license and access to car required. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in counseling, social work or related field. Strong administrative skills. Experience working in the field of sexual and relationship violence. Experience in one or more of the following areas: conducting training, developing curriculum, supervising staff and/or volunteers, recruitment and retention of staff, leading support groups, and/or working with teens. Completion of Rape Crisis Counselor or Domestic Violence Counselor training through a recognized Sexual Assault or Domestic Violence agency. Experience developing and implementing training/education programs. Contemporary knowledge of current events, social movements, climate, and political trends broadly and those related to campus life especially. Experience working in a university setting and college communities. Bilingual Physical Demands/Working Conditions Ability to travel to other work related sites. Work Schedule 37.5 hour per week position Position requires regular evening and some weekend hours Salary Information Level 26 PSU Salary Range Special Instructions to Applicants Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

JOB TITLE: FAMILY SUPPORT SPECIALIST/FAMILY RESOURCE SPECIALIST PROGRAM: Healthy Families Niagara STATUS: Full Time (35 Hours Per Week), Hybrid Position FLSA DESIGNATION: Hourly REPORTS TO: Supervisor DEGREE: High School Diploma or GED; AAS Degree in a Health and Human Service field preferred EXPERIENCE: Minimum of one (1) year in working with families and children and having a working knowledge of normal child growth/development and parent-child relationships preferred. SALARY: $19.00 Per Hour Niagara Falls and Lockport locations BENEFITS: Hybrid work model available with most positions Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan - Agency contributes 1% of an employee's salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day Yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave - 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunities AGENCY REQUIREMENTS: Valid New York State Driver's License Use of a personal vehicle Live near or in target area SKILLS: Ability to relate to people with respect to their individuality and cultural diversity using a strength-based model Believes in and advocates for nurturing, non-violent discipline of children Non-judgmental Task oriented Good writing and organizational skills Strong interpersonal skills AGENCY EXPECTATIONS: Demonstrates knowledge of the program, mission, and services of Pinnacle Community Services, (PCS) Attends and participates in appropriate agency staff trainings and meetings Advocates for cultural diversity/sensitivity as appropriate Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval Participates actively in ongoing professional development JOB RESPONSIBILITIES: Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families Visits with families primarily in their home for a minimum of one (1) hour Directs family centered interventions which are strength based and directed at establishing a trusting relationship Assists families in strengthening the parent-child relationship Assists families in improving their skills to optimize the home environment Assists families in improving the family support system Increases the family's ability to problem solve and assume the role of advocate for themselves and their children Identifies and refers for contact/appointments at other supportive agencies, including health care appointments Assists family in establishing goals and a plan for accomplishment of the goals Assesses normal growth and development of the target child Completes referral forms and other agency forms and reports as necessary Assists other staff with providing Community or Group presentations and outreach Attends case conferences with Program Supervisors and Family Assessment Workers Assists with Program Participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor Attends and participates in CORE, wrap-around and team trainings Presents Healthy Families Niagara and PCS Agency services to the community at large Meets on a regular, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time Maintains confidentiality of Agency Performs other duties assigned by Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.