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Case manager assistant resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a case manager assistant resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in case manager assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some case manager assistant interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some case manager assistant interviews.

Here are example skills to include in your “Area of Expertise” on a case manager assistant resume:

  • Patients
  • Home Health
  • Patient Care
  • Rehabilitation
  • Mental Health
  • Social Work
  • Data Entry
  • Client Intake
  • Substance Abuse
  • Financial Assistance
  • Crisis Intervention
  • Community Resources
  • Social Services
  • Social Security
  • Scheduling Appointments
  • Management System
  • Community Agencies
  • Discharge Planning
  • Community Services
  • Administrative Tasks
  • Medical Care
  • Clerical Support
  • Hippa
  • HIPAA
  • Telephone Calls
  • HMIS
  • Front Desk
  • Support Services
  • Domestic Violence
  • Mental Illness

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write case manager assistant experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from case manager assistant resumes:

Work history example #1

Case Manager Assistant

The Salvation Army

  • Completed data entry into HMIS system.
  • Updated, Input, Edited, and Refined clients information through HMIS, Microsoft Excel, and Outlook.
  • Assisted social service staff in the establishment of HMIS standards and guidelines.
  • Developed policies and procedures for Shelter/ Housing/Case management.
  • Portrayed positive communication and interaction with family members.

Work history example #2

Case Manager Internship

Pearl Buck Center

  • Assisted Military family to relay emergency communication to service men.
  • Provided assistance to individuals with development disabilities in applying for government resources, including Medicaid, Social Security and OPWDD eligibility.
  • Collaborated with the social counselor in conducting vocational training interviews (orientation, referrals, and follow-up).
  • Learned CPR, medication training, and NCI.
  • Assisted in family counseling sessions with youths, parents and/or other family members to facilitate improved communications and strengthen family relationships.

Work history example #3

Group Facilitator (Part-Time)

Sykes Enterprises

  • Conducted Six Sigma Green Belt Project resulting in $89,491 in cost reduction savings.
  • Facilitated workshop to provide support services by communication.
  • Co-facilitated a weekly group for battered women.
  • Designed, presented, and spear-headed an original class design featuring mathematics and origami.
  • Prepared official reports concerning CPRP personnel investigations, violations, suspensions, and terminations in a highly confidential manner.

Work history example #4

Community Health Counselor

La Paloma Country Club

  • Provided mentorship and demonstrated healthy communications techniques.
  • Maintained open and active lines of communication with agency and community supports.
  • Collaborated with other counselors to create a therapeutic environment while adhering to the Lakeside Program.
  • Utilized therapeutic communications to promote behavioral modification.
  • Administered mental health and trauma assessments to program participants.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Master's Degree in nursing

Miami Dade College, Miami, FL

2005 - 2006

Highlight your case manager assistant certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on case manager assistant resumes:

  1. Medical Assistant
  2. Certified Nurse Assistant (CNA)
  3. Certified Professional - Human Resource (IPMA-CP)
  4. Certified Medical Administrative Assistant (CMAA)
  5. Certified Case Manager (ACM)
  6. Certified Medical Office Manager (CMOM)
  7. Certified Paralegal/Certified Legal Assistant (CP/CLA)
  8. Certified Billing and Coding Specialist (CBCS)

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