The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
At Protective Life, our CaseManagement organization plays a vital role in delivering exceptional service and support to our customers and distribution partners. As an Annuity CaseManagement Specialist, you will manage annuity transactions from submission through completion, ensuring accuracy and efficiency every step of the way.
This role requires strong problem-solving and research skills, a sense of urgency in resolving requirements, and the ability to coordinate communication throughout the transaction process. You'll take ownership of your workload and contribute to team goals while maintaining high service standards. Success in this position means providing clear, consistent communication to both internal teams and external partners, ensuring a seamless experience for all involved. Job Functions:
Processes all incoming requests including but not limited to financial requests, address changes, Electronic Fund Transfer changes, beneficiary change requests and redirecting payments in accordance with court orders.
Reviews follow-ups and proactively works with internal and external customers to resolve issues to complete processing.
Reviews data received for accuracy and consistency and verifies accurate transaction set-up. Approves release of payments relative to authority level.
Processes payment return, cancels, and stop payments
Consistently meets or exceeds established Customer Center, team, and individual goals.
Provides outstanding customer service to all telephone and written inquiries from outside brokers, offices, annuitants, government agencies, attorneys. This includes providing written correspondence.
Recommends changes/upgrades of the administration and payment systems.
Participates in development, testing and continuous training as needed.
Qualifications:
Experience/Education: 1+ years in annuity, retirement, or finance OR a bachelor's degree in business or related field.
Production Environment: Minimum 6 months experience meeting production goals in a fast-paced setting.
Skills: Strong communication, customer service, problem-solving, and teamwork abilities.
Adaptability & Technical Proficiency: Ability to master multiple systems, handle diverse customers, and adapt to changing environments.
Ownership & Standards: Maintain productivity and quality above team standards while ensuring consistent communication and service throughout processes.
Protective's targeted salary range for this position is $42,500 to $49,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.Employee Benefits: We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (
e.g.
, paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Accommodations for Applicants with a Disability:If you require an accommodation to complete the application and recruitment process due to a disability, please email . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
$42.5k-49k yearly 4d ago
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Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Avadian Credit Union 3.6
Case manager job in Birmingham, AL
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Colonnade, Greystone, Chelsea, Gardendale and Homewood. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch.
Functions and Responsibilities:
Responsible for rotating branch duties, including paying and receiving functions.
Responsible for accurately processing and adhering to Avadian's Operations and Protocols.
Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services.
Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options.
Support the branch member retention and relationship expansion through regular contact with existing and potential members.
Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
Explain reasons for denials and explore options for members when accounts are denied.
Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's.
Balance the branch vault, CDM, and ITC, as necessary.
Fill in at other branches as needed.
Prompt and regular attendance is required.
Perform other duties as assigned.
Requirements
Experience Required:
One to three years of retail banking experience.
Sales quota experience or sales management experience.
Education:
A high school diploma or GED.
Other Requirements:
Must be comfortable providing needs based solutions to members.
Must have a competitive nature and be goal driven.
Must have the ability to work in a fast paced environment.
Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Willingness to travel between described locations is required.
Bilingual in Spanish a plus
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
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Avadian Credit Union - Central Alabama Branches Jobs
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$21 hourly 3d ago
Registered Behavior Therapist
Alabama Department of Education 4.1
Case manager job in Birmingham, AL
- Exceptional Education Support - Therapist /Therapy Assistant
Job Number 2300288323
Start Date
Open Date 05/22/2024
Closing Date
Job Attachment View Attachment
The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments.
Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match.
Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
$45k-59k yearly est. 2d ago
Case Manager ( RN )
United Energy Workers Healthcare 4.4
Case manager job in Cullman, AL
At United Energy Workers Healthcare (UEW), we are committed to providing high-quality, personalized home healthcare services to the energy worker community. Founded by the grandchildren of a Department of Energy worker, our mission is grounded in honoring the service and sacrifice of those who powered our nation. With over 14 years of experience and a presence in 24 states, UEW operates under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) to ensure eligible patients receive the care and support they deserve.
Our team is dedicated to delivering the Best Patient Care in the Best Place to Work - blending professionalism, integrity, and compassion in everything we do.
Position Overview
We are seeking a skilled Registered Nurse CaseManager to join our team. This role is crucial in assessing patient needs, coordinating care, and ensuring effective communication among all parties involved in patient care.
Responsibilities
Responsibilities
Key Responsibilities
Manage Nursing Care: Oversee the coordination of nursing care, home health aide services, and applicable therapies once approved by the Department of Labor.
Ensure Confidentiality: Maintain confidentiality of all client and office records in accordance with HIPAA guidelines and the Privacy Act PHI.
Facilitate Communication: Ensure effective communication and collaboration among the care team to provide cohesive and comprehensive care.
Additional Duties: Perform other duties as assigned to support the team and enhance patient care.
Qualifications
Qualifications
What We're Looking For
Current RN License: Valid and active Registered Nurse license in good standing.
Experience: At least one year of experience in a home health setting or related area, with strong assessment skills.
Organizational Skills: Excellent organizational and time management skills to handle multiple clients efficiently.
Tech Savvy: Proficient in computer and internet-based applications, as well as office equipment.
Equipment Knowledge: Competent working knowledge of client-based equipment.
Background Check: Must pass a criminal background check and sanction screening.
Professional Appearance: Professional demeanor and appearance are necessary.
Pay Range USD $36.00 - USD $38.00 /Hr.
$36-38 hourly Auto-Apply 22d ago
Ryan White Case Manager
Cahaba Medical Care Foundation 3.0
Case manager job in Birmingham, AL
Purpose: Provide social services casemanagement to patients in order to connect patients with resources available through CMCF programs or community partners.
Responsibilities:
Administration of the Sliding Fee discount program, in coordination with the billing office, including the uninsured / sliding scale fee payment plans/hardship program
Assisting the front office staff to identify all uninsured patients and other patients in need of the Sliding Fee Discount program.
Assisting billing staff in identifying patients who are eligible for insurance (Medicaid, Medicare) and assist patients in walking through the enrollment process
Assist with patient care planning including helping providers create individualized care plans to address social determinants of health for chronic disease management through individual psychosocial assessment and social service interventions.
Provide casemanagement regarding available charity care programs to assist patients in obtaining additional/specialty medical care, such as Bibb Charity Care, UAB Charity Care, Cooper Green and Project Access
Assisting providers during clinic / patient care hours with ongoing social issues affecting the patients' well-being including financial problems, housing issues, and other community resource needs.
Maintain an active list of community resources in the area serving to use as a resource for patients
Assisting clinic and staff and patients with problems in obtaining needed medications through enrollment in Patient Assistance Programs for medications and researching other options for low cost medications
Management of the transportation program for CMCF patients for CMC related appointment assistance. Also assess and provide patients resources for additional transportation resources as available in the area the patient resides.
Provides crisis intervention services to patients in need
Refers clients to appropriate community resources and advocates for patients by contacting these agencies when necessary on the patient's behalf in coordination with the County and State in dealing with potential issues of abuse or misuse
Complete training processes to become a Certified Application Counselor with the Marketplace and Medicaid
Working with the RN / QIO on CaseManagement / Registry Management for patients
Assist agency and social service team in any efforts regarding fundraising, community development or outreach
Any other duties as assigned by the Social Service Coordinator
Required Skills:
Bachelors' Degree in Social Work
Social Work License or plan to obtain license (must be, at a minimum, registered with the Alabama Board of Social Work Examiners)
Knowledge of behavioral health and social work concepts
Excellent organizational, interpersonal and communication skills
Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)
Ability to work well with various levels of internal management and staff as well as outside vendors and clients
High level of flexibility and willingness to help with the daily tasks
$27k-33k yearly est. Auto-Apply 13d ago
Legal Case Manager
Alexander Shunnarah 4.1
Case manager job in Birmingham, AL
Why Work For Us
Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.
At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply!
What We Value
Client Commitment
Integrity
A Will to Win
Teamwork
Personal Accountability
Passion
Are you ready to make a significant impact in personal injury cases? We're on the lookout for a dedicated and detail-oriented CaseManager to join our team and support our attorneys through all phases of pre-litigation and some litigation. If you're passionate about client advocacy and thrive in a fast-paced environment, this role is perfect for you!
This is a 100% on site position. We believe this work is done best together!
What You'll Do:
Drive Success: Manage personal injury pre-litigation and some litigation cases, providing essential support to attorneys and clients.
Be a Key Player: Work closely with attorneys throughout all phases of pre-litigation, ensuring smooth and efficient case progression.
Engage Directly: Maintain effective communication with clients, providers, and insurance companies, handling inquiries and updates with precision.
Stay Organized: Utilize your organizational skills and proactive approach to manage documents, deadlines, and case details effectively.
What You Need:
Experience:
Minimum 1 year of Legal CaseManager experience required; 3-5 years preferred
Proven ability in drafting and reviewing legal documents.
Experience in medical records management and understanding personal injury cases (highly preferred).
Tech-Savvy: Proficiency in Microsoft Office (2 years required) and familiarity with FileVine or other casemanagement systems (preferred).
Communication Skills: Excellent verbal and written communication skills are essential for this role.
What You Get:
A Great Role: Full-time position with opportunities to grow and contribute to impactful cases.
Comprehensive Benefits: Dental, vision, and health insurance, plus supplemental insurance and paid time off.
A Supportive Environment: Join a team that values collaboration, innovation, and your professional development.
Ready to advance your career and make a real difference? Apply now and become a vital part of our dedicated team!
Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email ******************.
$43k-56k yearly est. Auto-Apply 18d ago
Case Manager-Msw | Rehab Services
Medical West Hospital Authority
Case manager job in Birmingham, AL
About the Role:
The CaseManager for the Inpatient Rehabilitation Unit is responsible for the coordination and delivery of services to patients and families/caregivers within the limits of the financial resources of the patient. The CaseManager will act as a liaison to the payor source assuring cost effectiveness of treatment provided by the rehabilitation team; facilitates and coordinates the discharge planning process; serves as a patient and family advocate to coordinate and direct effective communications regarding the patient's care; subject to call back as required.
Qualifications:
Must either have a licensure from the Alabama State Board of Social Workers as a licensed Social Worker or the Alabama State Board of Nursing as a Registered Nurse. One to two years in casemanagement/social work experience in the acute care, rehabilitation, or workers compensation setting is required.
A minimum of BLS is required. BLS must be obtained within 30 days of hire. BLS must be renewed per BLS guidelines and up to date.
Responsibilities:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
1) Provides casemanagement services to all assigned patients and their families to ensure appropriate treatment, benefit utilization, and discharge planning.
2) Tracks length of stay to ensure that discharges are timely, given coverage, patient progress, and discharge destination. Initiates appeals process per policies and procedures to extend length of stay when appropriate.
3) Plays an active and ongoing role in the investigation process, in order to maximize insurance resources availability.
4) Functions as a liaison to the referral source and the payor to insure effective communication regarding the
preliminary plan of care, progress towards program goals, and expected discharge plans.
5) Coordinates IRF Team Conference/Staffing Meetings weekly and assures timely reporting (verbal and written) to all external review parties.
6) Performs other related responsibilities as required or directed.
7) Schedules clients outside appointments as necessary and coordinates medical care as directed by physician. Completes appropriate paperwork prior to outside services being scheduled.
8) Ensures that no less than weekly contact is maintained with the family to facilitate family involvement, appraise the
family of patient progress, coordinate discharge planning, and investigate funding issues.
9) Ensures the quality, timeliness and confidentiality of medical records documentation in accordance with the facilities'
defined policies and procedures.
10) Actively participates in departmental meetings, in-service education and professional affiliations to enhance
professional growth and remain up to date with trends in casemanagement practices.
11) Communicates with the Business Services Department on pre-certification, continued stay reviews, and additional
sources of insurance coverage as needed.
12) Negotiates, orders, and arranges delivery of services, equipment, and supplies during a client's stay and discharge
alone or in conjunction with therapy services.
13) Facilitates and coordinates the discharge planning process; serves as a patient and family advocate to coordinate
and direct effective communications regarding the patient's care.
14) Acts as a liaison to the payor source assuring cost effectiveness of treatment provided by the rehabilitation team.
15) Contributes to a positive work climate and the overall team effort of the department.
$30k-46k yearly est. Auto-Apply 41d ago
MIO Case Manager
Jefferson Blount St. Clair Mental Health Authority
Case manager job in Birmingham, AL
CaseManager
Normal Working Hours/Days: 8 a.m. - 5 p.m. Monday-Friday. Some flexibility dictated by patient need will be required.
PRIMARY JOB FUNCTIONS:
Provide access to a wide range of services for the seriously mentally ill as assigned by the supervisor.
Properly assess need and devise individualized service plan for each client.
Serves as a liaison between the client and various service providers to ensure continuity of care.
Effectively implement written service plans to meet client goals and objectives.
Develop and maintain adequately detailed and accurate client records.
Provide transportation to clients when necessary.
Provide accurate documentation in debriefing for weekly and monthly reports/meetings as stipulated by program demands.
Perform all administrative duties as required.
MINIMUM QUALIFICATIONS:
Bachelors degree in social work, psychology or other human service field. Experience working with individuals with serious mental illness, casemanagement or outreach preferred.
Valid Alabama driver's license and a suitable automobile to permit the required travel. Must be insurable and maintain insurability under JBS's automobile insurance carrier's standards. Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of seriously mentally ill Target Population definitions.
Ability to work autonomously.
Knowledge of the special needs and behavioral characteristics of the seriously mentally ill adult population (target population).
Knowledge of the community and available community resources.
Knowledge of the rules and regulations governing the human services provider agencies in the catchment area.
Knowledge of the legal and ethical issues relative to confidentiality of client records and the ability to interpret and apply them within the scope of the casemanagement responsibilities.
Ability to communicate effectively with a multi-disciplinary team.
Knowledge of casework principles and methods related to casemanagement.
Working knowledge of interviewing techniques and principles.
Ability and willingness to document activities and maintain records.
Skills in interpersonal relationships and dynamics.
Considerable written and expressive communication skills.
Acquainted with the use and side effects of psychotropic medications.
If assigned responsibility by supervisor - ability and willingness to work in area shelters, boarding homes or foster homes as well as other sites in which the seriously mentally handicapped population may be resident.
$30k-46k yearly est. 12d ago
Program Services Case Manager
YWCA Central Alabama 3.6
Case manager job in Birmingham, AL
YWCA Central Alabama is a non-profit organization dedicated to empowering women and promoting dignity for all. YWCA Central Alabama's vision is to create a more caring community. We work every day to make a positive change in the lives of individuals and the community.
TITLE: Program Services CaseManager - Family & Community Empowerment
REPORTS TO: Family & Community Empowerment Director
CLASSIFICATION: Exempt/Salaried
POSITION SUMMARY
The Program Services CaseManager will support Family & Community Empowerment (F&CE) by providing casemanagement and support services to program participants. The incumbent is responsible for programmatic and administrative functions associated with participants' eligibility in F&CE's programs which may vary according to program requirements. All activities must support YWCA's mission, strategic goals and objectives.
ESSENTIAL JOB FUNCTIONS The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed.
Receive and review applications from F&CE applicants; interview applicants; investigate and verify information received to determine eligibility for F&CE's programs based on income and family composition.
Provide individualized casemanagement and support services to assist F&CE participants.
Provide a complete thorough assessment of participant's progress toward self-sufficiency.
Determine continued eligibility through annual assessments for program participants according to related regulations.
Assist with the planning and facilitation of any meetings, events and/or functions for F&CE participants.
Maintain participant client files, case notes and detailed records to ensure consistency and compliance with agency procedures and programs.
Provide reports/data as needed for any grant reporting, audits, or compliance.
Maintain thorough information about local resources and programs including but not limited to job training, job placement, workforce development, and educational.
Represent YWCA Central Alabama by attending community meetings/events and/or touring of the facilities as requested.
Provide on-call emergency assistance for unforeseen circumstances associated with tenancy housing units occurring during off-hours.
Actively participate in staff meetings as may be required by the Senior Director of F&CE and work collaboratively with other members of the YWCA's staff.
Qualifications
QUALICATIONS
Bachelor's degree in social work or related field from an accredited college or university.
Three years of experience providing direct services to individuals, children, and families.
Ability to effectively manage and prioritize caseload, support services, and external resources to support clients.
Strong interpersonal and communication skills are essential for interacting with clients, external partners and internal staff.
Must be able to effectively work independently and set priorities to meet objectives.
Strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks.
Valid driver's license and automobile insurance if applicable for position function.
WORK ENVIRONMENT
Full-time, salaried position with standard working hours Monday through Friday,
8 a.m. - 5 p.m. or its equivalent, and evenings and/or weekends as required to participate in various events.
This position requires the ability to use standard office equipment, including a computer, telephone, and copier for multiple hours each day. The incumbent will be required to move within the building to attend meetings or other functions. Responsible for personal travel to remote office locations as needed. May be required to lift to 20 lbs.
Valid dr Iver's license and willingness to use personal vehicle to travel to remote office and/or events as required.
This job description is not designed to cover or contain a comprehensive list of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
How to apply, please visit the website at *********************************************
For information on YWCA Central Alabama, including more information on employee benefits and our company culture, visit our website at **********************
YWCA Central Alabama is
an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-33k yearly est. 3d ago
CASE MANAGER (Full-Time)
Keeton Corrections 4.0
Case manager job in Birmingham, AL
The CaseManager is responsible for the programmatic component of the facility consistent with approved policies, procedures, guidelines and programs of KCI. The CaseManager will be primarily responsible for implementing and maintaining program requirements. The CaseManager will institute individual program plans (IPP), orientation program plans (OPP), program reviews, modifications, and bi-weekly reviews.
Qualifications:
A four-year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university.
At a minimum, one year of experience must be working in human services, corrections, or community-based services. Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.
Requirements
Complete intake paperwork with residents, assess residents' immediate and long-term needs, provide program orientation, and life skills.
Help the resident meet goals as developed and outlined in the program plan.
Review all program activities and status changes, and document same in the chronological notes of a resident's file as per policy.
Disseminate the proper emergency procedures to all staff and residents in the event of an emergency.
Assist the Director in developing and maintaining cooperative agreements, relationships, and liaisons with local, county, state, and federal governments; community groups and local businesses.
With Director approval, investigate staff and resident grievances at the facility level, and make appropriate recommendations and findings to the Director.
Actively participate in professional and/or correctional organizations to keep informed on emerging developments and issues to aid in the improvement and effectiveness of the facility.
With Director's approval, attend community meetings and handle correspondence, phone calls and other forms of community involvement and communications.
Maintain primary responsibility for development and upkeep of resident case files.
Complete paperwork such as resident terminations, parole plans, home confinement plans and furloughs in a timely manner and submit to appropriate authority.
Properly supervise, orientate, and train volunteers and/or interns assigned to the facility, including the development of job responsibilities and work schedules.
Supervise resident subsistence collection and ensure proper reporting of same.
Document any disciplinary action related to the resident in the Chronological log of the resident's file.
Participate in the resident disciplinary process as assigned.
Salary Description Starting salary $35,000
$35k yearly 60d+ ago
Part Time Independent Living Program Family Child Specialist
Gateway 4.6
Case manager job in Birmingham, AL
Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professional for a position as a Part-Time Family and Child Specialist in our Independent Living Program in the Birmingham area. Gateway's Independent Living Program is committed to helping teens in foster care launch into adulthood while becoming strong, connected and contributing members of our communities.
The Independent Living Program ensures that Gateway continues to exceed national statistics helping foster youth graduate from high school, get jobs and become strong young adults through teaching and coaching of ILP skills.
This is an hourly paid position for approximately 20 hours per week.
Qualifications
Bachelor's degree in social work, human services or related field. Licensure at highest level preferred. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule including evenings and weekends when needed.. Reliable transportation with the ability to work with clients in Birmingham, Tuscaloosa, and periodically in Huntsville as needed. Driving record and insurance as required by Gateway's insurer.
Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
$35k-42k yearly est. 12d ago
Case Advocate
Faith Chapel Christian Center
Case manager job in Birmingham, AL
The Case Advocate is a vital member of the Homes for All team, dedicated to empowering those experiencing homelessness within our micro-shelter community to achieve stable, independent housing. This role involves direct, compassionate engagement with residents, providing essential casemanagement support, working with residents to keep the shared community clean, assisting with move-ins and move-outs, and facilitating connections to critical community resources. The Case Advocate works collaboratively within a supportive team to foster a dignified and effective service environment.
DUTIES AND RESPONSIBILITIES:
Provide respectful and empathetic engagement to adults with histories of chronic homelessness, substance use, and mental illness. Develop strong, trusting relationships to facilitate progress towards stable, independent housing.
Offer direct assistance with gathering essential documentation, increasing income, employment linkage, and accessing necessary primary healthcare, mental healthcare, and substance use support services as directed by supervisor.
Serve as a primary resource for residents regarding micro-shelter availability, community referrals, and general service inquiries, responding to inquiries in person, via telephone, and email as directed by supervisor.
Utilize advanced, evidence-based interventions including harm reduction strategies, motivational interviewing, and non-violent crisis intervention techniques tailored for vulnerable populations.
Prepare case reports, accurately document all client interactions, and maintain comprehensive case records via the Homeless Management Information System (HMIS).
Collaborate effectively with peer workers, administrative support, and other team members to create a supportive and effective environment for service delivery to individuals from diverse socio-economic backgrounds.
Engage effectively and build rapport with individuals from diverse backgrounds, including those considered hard-to-reach.
Provide respectful, compassionate, and non-judgmental support to individuals in distress.
Collaborate effectively with team members and external service providers.
Prepare accurate, comprehensive case reports and maintain meticulous client records.
Work independently and manage a caseload effectively.
KNOWLEDGE, SKILLS AND ABILITIES:
High School Diploma or equivalent required. A minimum of two (2) years of experience performing direct client service in the community and human services field is preferred.
Demonstrated experience working with vulnerable populations, particularly those experiencing homelessness, mental illness, and/or substance use challenges.
May require a valid driver's license at the time of appointment.
Proficiency in operating computer software programs utilized by the program, including HMIS.
PHYSICAL REQUIREMENTS:
Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas.
Ability to bend, kneel, and perform light cleaning and maintenance tasks.
Ability to lift and move items weighing up to 25 pounds.
Ability to respond calmly and promptly to emergencies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
$26k-41k yearly est. Auto-Apply 9d ago
Care Manager, Social Worker, Behavioral Health
Triton Health Systems
Case manager job in Birmingham, AL
Job Description
VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, is currently seeking a Care Manager, Social Worker, Behavioral Health in Birmingham, AL!
VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and are able to take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few! Our employees are a part of the communities they serve and proudly partner with members on their health care journeys. Come join our team!
The Care Manager, Social Worker, Behavioral Health will evaluate member needs and requirements to achieve and/or maintain optimal wellness state. This position will guide members and their families toward resources appropriate for their care and wellbeing. This position will collaborate with a multidisciplinary team, employing a variety of strategies, approaches and techniques to manage a member's psychosocial health, physical and environmental issues. This position will work with the behavioral health panels for utilization management as well as provide fieldwork outside of the office setting. This individual will collaborate with our mental health providers to promote members' compliance with treatment regimes. This position will travel to locations within the VIVA HEALTH service area through a reliable means of transportation insured in accordance with Company policy.
REQUIRED:
MSW
3 years' experience in social work
Current LMSW License in good standing with the State of Alabama
Valid driver's license in good standing
May require significant face-to-face member contact, with duties regularly performed away from the principal place of business
Willingness to submit to vaccine testing and screening
Background in behavioral health
Knowledge and comprehensive clinical assessment skills for chronic psychiatric disease management in adult populations
Ability to be flexible, adaptable, and able to work effectively in a variety of settings
Demonstrate excellent customer service skills through written and verbal communication
Organization and Time Management skills
Basic computer skills
PREFERRED:
Master's degree in social work
1 year experience in behavioral health casemanagement
1 year experience in case/complex care field management
LICSW
Certified CaseManager (CCM)
Ability to utilize Microsoft Word and Excel
$27k-41k yearly est. 22d ago
Licensed Behavioral Health Professional
Greenlife Healthcare Staffing
Case manager job in Springville, AL
Job Description
Licensed Behavioral Health Professional - Springville, AL (8446688)
Employment Type: Per-Diem Hourly Rate: $42.06
Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.
Position Overview:
Greenlife Healthcare Staffing is seeking a Licensed Behavioral Health Professional to provide critical mental health services within a correctional healthcare facility. This role involves delivering evidence-based care to incarcerated individuals, addressing behavioral health needs, and collaborating with correctional staff to ensure safe and effective patient outcomes.
Why Join Us?
Competitive Compensation: Earn $42.06/hour for your expertise in behavioral health.
Work Schedule: Per-diem shifts, 7:00 AM - 3:30 PM, once weekly.
Professional Growth: Gain experience in a unique correctional healthcare environment.
Impactful Work: Support underserved populations by addressing mental health challenges in a critical setting.
Qualifications:
Licensure/Certifications:
Current State license (LCSW, LPC, or equivalent).
Current BLS certification.
Experience: 1+ year of behavioral health experience (correctional, forensic, or acute care settings preferred).
Technical Skills: Proficiency in crisis intervention, treatment planning, and trauma-informed care.
Soft Skills: Strong communication, cultural competency, and ability to work in high-stress environments.
Key Responsibilities:
Conduct mental health assessments and diagnostic evaluations for incarcerated individuals.
Provide individual and group therapy sessions to address behavioral health needs.
Develop and implement personalized treatment plans.
Collaborate with correctional staff and healthcare teams to ensure coordinated care.
Maintain accurate and confidential patient records.
Respond to mental health crises and provide immediate interventions.
Adhere to facility protocols and ethical standards for correctional healthcare.
How to Apply:
If you are a compassionate behavioral health professional ready to make a difference in a correctional setting, submit your Resume/CV to hr@glhstaffing.com or call (800) 608-4025 to learn more about this opportunity and others.
$42.1 hourly 16d ago
Ryan White Case Manager
Cahaba Medical Care Foundation 3.0
Case manager job in Centreville, AL
Job Description
Purpose: Provide social services casemanagement to patients in order to connect patients with resources available through CMCF programs or community partners.
Responsibilities:
Administration of the Sliding Fee discount program, in coordination with the billing office, including the uninsured / sliding scale fee payment plans/hardship program
Assisting the front office staff to identify all uninsured patients and other patients in need of the Sliding Fee Discount program.
Assisting billing staff in identifying patients who are eligible for insurance (Medicaid, Medicare) and assist patients in walking through the enrollment process
Assist with patient care planning including helping providers create individualized care plans to address social determinants of health for chronic disease management through individual psychosocial assessment and social service interventions.
Provide casemanagement regarding available charity care programs to assist patients in obtaining additional/specialty medical care, such as Bibb Charity Care, UAB Charity Care, Cooper Green and Project Access
Assisting providers during clinic / patient care hours with ongoing social issues affecting the patients' well-being including financial problems, housing issues, and other community resource needs.
Maintain an active list of community resources in the area serving to use as a resource for patients
Assisting clinic and staff and patients with problems in obtaining needed medications through enrollment in Patient Assistance Programs for medications and researching other options for low cost medications
Management of the transportation program for CMCF patients for CMC related appointment assistance. Also assess and provide patients resources for additional transportation resources as available in the area the patient resides.
Provides crisis intervention services to patients in need
Refers clients to appropriate community resources and advocates for patients by contacting these agencies when necessary on the patient's behalf in coordination with the County and State in dealing with potential issues of abuse or misuse
Complete training processes to become a Certified Application Counselor with the Marketplace and Medicaid
Working with the RN / QIO on CaseManagement / Registry Management for patients
Assist agency and social service team in any efforts regarding fundraising, community development or outreach
Any other duties as assigned by the Social Service Coordinator
Required Skills:
Bachelors' Degree in Social Work
Social Work License or plan to obtain license (must be, at a minimum, registered with the Alabama Board of Social Work Examiners)
Knowledge of behavioral health and social work concepts
Excellent organizational, interpersonal and communication skills
Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)
Ability to work well with various levels of internal management and staff as well as outside vendors and clients
High level of flexibility and willingness to help with the daily tasks
$27k-33k yearly est. 13d ago
Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Avadian Credit Union 3.6
Case manager job in Birmingham, AL
Full-time Description
We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Colonnade, Greystone, Chelsea, Gardendale and Homewood. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave.
As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch.
Functions and Responsibilities:
Responsible for rotating branch duties, including paying and receiving functions.
Responsible for accurately processing and adhering to Avadian's Operations and Protocols.
Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services.
Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options.
Support the branch member retention and relationship expansion through regular contact with existing and potential members.
Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations.
Explain reasons for denials and explore options for members when accounts are denied.
Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's.
Balance the branch vault, CDM, and ITC, as necessary.
Fill in at other branches as needed.
Prompt and regular attendance is required.
Perform other duties as assigned.
Requirements
Experience Required:
One to three years of retail banking experience.
Sales quota experience or sales management experience.
Education:
A high school diploma or GED.
Other Requirements:
Must be comfortable providing needs based solutions to members.
Must have a competitive nature and be goal driven.
Must have the ability to work in a fast paced environment.
Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money.
Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m.
Willingness to travel between described locations is required.
Bilingual in Spanish a plus
Rate: $21 per hour + Comprehensive Benefits Package
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
$21 hourly 16d ago
Peer Advocate
Faith Chapel Christian Center
Case manager job in Birmingham, AL
The Peer Advocate provides on-site support to ensure a safe, clean, and peaceful environment within the micro-shelter community. This role maintains a consistent presence in the village, supports residents during move-in and move-out, monitors site activity, and helps enforce community guidelines. The Peer Advocate assists with light maintenance and janitorial duties, responds to resident needs and emergencies, and collaborates closely with the Lead Advocate to promote resident well-being, safety, and smooth day-to-day operations.
DUTIES AND RESPONSIBILITIES:
Foster a safe, clean and peaceful environment in the Homes4All Micro-shelter community.
Assist Residents in completing move-in and move-out paperwork. Monitor Residents entering and exiting the village. Maintain logs and complete incident reports.
Provide an on-site presence in the community, provide assistance to the Residents, enforce rules and guest policy.
Monitor activities, safety, security, and cleanliness in the village. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.
Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the community.
Prepare vacant units including light maintenance, cleaning, and coordinating with Lead Advocate to ensure proper turnover.
Respond to Residents questions in a polite and comforting manner.
Provide info and feedback to Lead Advocate on on-going operations and the welfare of Residents.
Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert Homes4All staff and management of incidents, safety concerns and other related issues.
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Proven ability to work with minimal supervision.
One year maintenance, customer service and/or management experience.
Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness.
Experience working with low-income people.
Excellent problem solving and conflict resolution skills.
Excellent communication skills.
Must pass criminal background checks and drug screening test.
PHYSICAL REQUIREMENTS:
Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas.
Ability to bend, kneel, and perform light cleaning and maintenance tasks.
Ability to lift and move items weighing up to 25 pounds.
Ability to respond calmly and promptly to emergencies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
$26k-41k yearly est. Auto-Apply 9d ago
Intensive In-Home Services Family & Child Specialist
Gateway 4.6
Case manager job in Tuscaloosa, AL
Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professionals for positions as Family and Child Specialists in our Intensive In-Home Services program Jefferson/Shelby Counties. These positions offer rewarding opportunities to be game changers for children and families, in a supportive learning environment that helps our staff develop their skills and abilities to the highest levels.
The mission of the Family and Child Specialist in Gateway's Intensive In-Home Services program is to provide intensive in-home skill-based education and therapy services to at risk families. The goal is to protect children while safely keeping families together. Therapy and services are provided in family homes, utilizing a highly successful teaching and coaching curriculum and evidence-based, trauma informed interventions. Gateway is Alabama's leading provider of IIHS since we began this service in 1995.
Qualifications
Bachelor's degree in social work, psychology or a related field. One year of experience in child welfare preferred. Good written and verbal skills. Skilled with engaging families and building on their strengths to successfully and safely care for their children. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule. Reliable transportation, ability to deliver in-home services and therapy in assigned county, and driving record and insurance as required by Gateway's insurer.
Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, generous leave time, comprehensive health insurance, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
$32k-40k yearly est. 7d ago
Licensed Behavioral Health Professional
Greenlife Healthcare Staffing
Case manager job in Springville, AL
Licensed Behavioral Health Professional - Springville, AL (8446688)
Employment Type: Per-Diem Hourly Rate: $42.06
Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals.
Position Overview:
Greenlife Healthcare Staffing is seeking a Licensed Behavioral Health Professional to provide critical mental health services within a correctional healthcare facility. This role involves delivering evidence-based care to incarcerated individuals, addressing behavioral health needs, and collaborating with correctional staff to ensure safe and effective patient outcomes.
Why Join Us?
Competitive Compensation: Earn $42.06/hour for your expertise in behavioral health.
Work Schedule: Per-diem shifts, 7:00 AM - 3:30 PM, once weekly.
Professional Growth: Gain experience in a unique correctional healthcare environment.
Impactful Work: Support underserved populations by addressing mental health challenges in a critical setting.
Qualifications:
Licensure/Certifications:
Current State license (LCSW, LPC, or equivalent).
Current BLS certification.
Experience: 1+ year of behavioral health experience (correctional, forensic, or acute care settings preferred).
Technical Skills: Proficiency in crisis intervention, treatment planning, and trauma-informed care.
Soft Skills: Strong communication, cultural competency, and ability to work in high-stress environments.
Key Responsibilities:
Conduct mental health assessments and diagnostic evaluations for incarcerated individuals.
Provide individual and group therapy sessions to address behavioral health needs.
Develop and implement personalized treatment plans.
Collaborate with correctional staff and healthcare teams to ensure coordinated care.
Maintain accurate and confidential patient records.
Respond to mental health crises and provide immediate interventions.
Adhere to facility protocols and ethical standards for correctional healthcare.
How to Apply:
If you are a compassionate behavioral health professional ready to make a difference in a correctional setting, submit your Resume/CV to hr@glhstaffing.com or call (800) 608-4025 to learn more about this opportunity and others.
$42.1 hourly Auto-Apply 60d+ ago
Ryan White Case Manager
Cahaba Medical Care 3.0
Case manager job in Centreville, AL
Purpose: Provide social services casemanagement to patients in order to connect patients with resources available through CMCF programs or community partners. Responsibilities: * Administration of the Sliding Fee discount program, in coordination with the billing office, including the uninsured / sliding scale fee payment plans/hardship program
* Assisting the front office staff to identify all uninsured patients and other patients in need of the Sliding Fee Discount program.
* Assisting billing staff in identifying patients who are eligible for insurance (Medicaid, Medicare) and assist patients in walking through the enrollment process
* Assist with patient care planning including helping providers create individualized care plans to address social determinants of health for chronic disease management through individual psychosocial assessment and social service interventions.
* Provide casemanagement regarding available charity care programs to assist patients in obtaining additional/specialty medical care, such as Bibb Charity Care, UAB Charity Care, Cooper Green and Project Access
* Assisting providers during clinic / patient care hours with ongoing social issues affecting the patients' well-being including financial problems, housing issues, and other community resource needs.
* Maintain an active list of community resources in the area serving to use as a resource for patients
* Assisting clinic and staff and patients with problems in obtaining needed medications through enrollment in Patient Assistance Programs for medications and researching other options for low cost medications
* Management of the transportation program for CMCF patients for CMC related appointment assistance. Also assess and provide patients resources for additional transportation resources as available in the area the patient resides.
* Provides crisis intervention services to patients in need
* Refers clients to appropriate community resources and advocates for patients by contacting these agencies when necessary on the patient's behalf in coordination with the County and State in dealing with potential issues of abuse or misuse
* Complete training processes to become a Certified Application Counselor with the Marketplace and Medicaid
* Working with the RN / QIO on CaseManagement / Registry Management for patients
* Assist agency and social service team in any efforts regarding fundraising, community development or outreach
* Any other duties as assigned by the Social Service Coordinator
Required Skills:
* Bachelors' Degree in Social Work
* Social Work License or plan to obtain license (must be, at a minimum, registered with the Alabama Board of Social Work Examiners)
* Knowledge of behavioral health and social work concepts
* Excellent organizational, interpersonal and communication skills
* Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)
* Ability to work well with various levels of internal management and staff as well as outside vendors and clients
* High level of flexibility and willingness to help with the daily tasks
How much does a case manager earn in Birmingham, AL?
The average case manager in Birmingham, AL earns between $25,000 and $55,000 annually. This compares to the national average case manager range of $30,000 to $61,000.
Average case manager salary in Birmingham, AL
$37,000
What are the biggest employers of Case Managers in Birmingham, AL?
The biggest employers of Case Managers in Birmingham, AL are: