Case manager jobs in Carson City, NV - 84 jobs

Explore opportunities with Saint Mary's Home Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. Primary Responsibilities: Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current unrestricted RN licensure in state of practice Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Current CPR certification Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. #LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Title: Case Manager (Pre-Litigation) A well-regarded personal injury firm is seeking a dedicated Case Manager to oversee pre-litigation claims from initial assignment through resolution or litigation handoff. This role is ideal for someone who excels in client communication, understands the flow of personal injury cases, and thrives in a fast-paced legal setting. Key Responsibilities: Serve as the primary point of contact for clients, ensuring timely updates and exceptional service. Coordinate client medical treatment and diagnostics as directed by attorneys. Maintain accurate and current case notes, including updates every 30 days via the client portal. Verify and document applicable auto insurance coverage. Order and organize medical records and invoices; log all activity in the case management system (Needles). Prepare comprehensive medical summaries. Draft demand letters in preparation for settlement negotiations. Collaborate closely with attorneys and support staff to ensure smooth case progression. Handle administrative and case-related tasks as assigned. Ideal Candidate Profile: High school diploma or equivalent required. Minimum of 2 years experience managing personal injury pre-litigation cases. Strong written and verbal communication skills. Excellent organizational habits and keen attention to detail. Customer-first mindset with proven service excellence. Ability to prioritize tasks independently and thrive in a collaborative environment. Additional Details: Full-time, hourly position. Non-exempt classification. Occasional light lifting may be required (under 25 lbs).

This position is responsible for the overall coordination of Client Care. This includes the oversight of the planning, coordinating, organizing, and directing of the client's plan of care. Responsible for developing, maintaining, improving and managing the coordination of client referral and services necessary to meet client needs. In conjunction with the home health interdisciplinary team and the patient's medical provider, directs home health episode of care to ensure positive patient outcomes and compliance with federal, state, and The Joint Commission requirements and excellent nursing practice Nature and Scope This position will ensure the integration and promotion of the mission and philosophy of Renown Health and the agency and ensure quality and appropriateness of services for patients as defined by Agency policy as well as state and federal guidelines. Effectively coordinates the day-to-day scheduling of activities to provide quality patient care. The HC Case Manager RN must function independently, providing the opportunity for developing standards, and providing oversight to the plan of care. The incumbent will provide direct client care daily. The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial, and safety appropriate to the age of the patient served and meet standards of quality as measured by the Renown Home Health age specific competency standards. This position does provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada. BSN preferred, not required. Experience: At least one year of acute care experience and/or one year of home health or hospice preferred. License(s): Ability to obtain and maintain a State of Nevada Registered Nurse license. Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria. Required for this position Fingerprints must be able to pass Nevada Division of Public and Behavioral Health (DBPH) background checks upon hire and every 5 years per State of Nevada Revised Statue (NRS 449.123) to remain in this position. Certification(s): Current BLS certification by The American Heart Association standards. Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Looking for a Very Special Case Manager to Join our Team. Case Management services serve as a hub for communication, collaboration, and support for patients working with interdisciplinary teams. Case Managers at HOPES provide Non-Medical Case Management services to patients by completing Social Determinants of Health (SDOH) screenings, developing a Care Plan, and providing referrals and related service navigation that improve patient overall health outcomes. JOB SUMMARY: Case managers use a holistic, patient centered approach to identify barriers to health outcomes. Using evidence-based and harm reduction rooted practices, Case Managers provide care coordination in partnership with patients to meet their individual goals. Case Managers work with patients through completing assessments, care planning, group facilitation, service enrollment, and continued case review with the goal of improving patient self-sustainability and improved health. Case managers work with interdisciplinary teams and community resources to address identified barriers and vulnerabilities in support of the patents identified goals through care planning and continued support as needed. The case manager is responsible for upholding department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continued educational opportunities. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program Click HERE to view a full list of benefit

The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients have sustained access to healthcare, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills. Reporting to the Program Manager, the Case Manager works collaboratively with Program Coordinators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility. Case Management & Client Support · Conduct client intakes, need assessments, and service plan development to identify goals and barriers. · Provide individualized case management through regular check-ins and follow-up support. · Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs. · Deliver crisis intervention and immediate problem-solving to address urgent needs. · Coordinate transportation, childcare, and other logistical support to prevent service interruptions. · Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes. Self-Advocacy & Skills Building · Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence. · Support clients in navigating community systems, agencies, and service provider networks. · Conduct service plan reviews and update goals and interventions based on progress and emerging needs. · Empower clients to build confidence and sustain engagement in services through education and skill development. Documentation & Data Tracking · Maintain accurate and confidential case records, documenting all client interactions and outcomes. · Track service utilization and progress toward individualized goals. · Analyze data to identify patterns and trends in service access, retention, and barriers. · Ensure compliance with funding, confidentiality, and organizational reporting requirements. · Prepare summaries and updates for quarterly and annual program reports. Community Engagement & Outreach · Build and maintain strong relationships with service providers, employers, and community agencies. · Collaborate with partner organizations to facilitate referrals and resolve service disruptions. · Represent the Access to Services Program at outreach events, community meetings, and trainings. · Advocate for improved access, inclusion, and service delivery within community systems. · Educate clients and community members about available programs, resources, and support networks. Compliance & Certification · Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager. · Follow organizational policies and funding requirements to ensure all services meet compliance standards. · Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery. · Report any compliance concerns or client safety issues promptly. · Perform other duties as assigned to support program operations and organizational goals. Requirements To perform the essential functions of this position successfully, an individual should demonstrate the following competencies: · Strong case management, advocacy, and crisis intervention skills. · Knowledge of healthcare, housing, employment, and social service systems. · Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults. · Excellent interpersonal, written, and verbal communication skills. · High cultural competency and understanding of marginalized or underserved populations. · Proficiency in documentation, data tracking, and service reporting. · Strong organizational and problem-solving abilities. · Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency. · Commitment to CSD's values of equity, inclusion, empowerment, and community service. Qualifications · Bachelor's degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered. · Minimum of two (2) years of experience in case management, client advocacy, or social services. · Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred. · Experience in community-based programs, healthcare navigation, or service coordination. · Valid driver's license and reliable transportation required. · Flexibility to work on occasional evenings or weekends for outreach or client needs. Salary Description $23.00 - $27.00/hour

Reporting to the Director of Professional Services, the Case Manager/QIDP (Qualified Intellectual Disability Professional) position supports the individuals with intellectual disabilities living in our 24hr Supportive Living Arrangements (SLA). This role implements strategies that support CHR's mission, follow State and regional agencies' policies and procedures, and comply with home and Community-Based Waiver Services regulations, in alignment with Person-Centered values and principles of self-determination. The Case Manager/QIDP staff create progressive learning and habilitation programs based on an individual's assessed needs. This role (to be filled by more than one person) adds necessary capacity to ensure quality case management on behalf of the individuals CHR serves and support's the company's recruitment, retention, and training to support levels of staffing and staff readiness as required by relevant State and regional agencies and successful implementation of learning and habilitation programming. This is a full-time position with benefits (listed below). On the rare occurrence that one of the SLA homes experiences a momentary staff shortage in coverage (e.g. someone calls out sick unexpectedly), the Case Manager/QIDP position may be asked to help cover that shift and/or provide transportation for an individual to attend community engagements (e.g. doctor's appointment, family visit, recreation, etc.). First Aid and CPR certification required. Responsibilities Recruitment and Retention (10%) Performing tasks assigned to help facilitate the hiring process of new staff members including Conducting interviews and recording candidate scores Support in conducting reference checks to ensure compliance with Nevada ADSD (Aging and Disability Services Division) and federal Medicaid requirements, verifying candidate qualifications and suitability for the role Scheduling new hires for onboarding in coalition with Administration, Lead Direct Support Specialists, and the Front Desk. Training and Staff Management (15%) Support the scheduling of staff across all SLA homes, ensuring adequate coverage and adherence to staffing requirements set by State and regional agencies Conduct clear and concise training of new hires in the home settings (and ad-hoc support for annual re-trainings in the CHR Office) on topics such as Intellectual and Developmental Disabilities (ID/DD) PCP Planning, Goals, Implementation & Progress Reporting HIPAA & Confidentiality Incident Reporting Required Documentation and Data Collection, etc. Support Plan Adoption and Individual Case Management (75%) Support individuals within CHR's program to develop personal goals based on their areas of growth, motivation, interest, and skills by assisting them to Develop action/service plans Apply for and obtain community resources, outreach programs, and benefits (e.g., housing, food stamps, Medicaid, etc.) Problem solve and navigate crisis management Coordinate social activities, etc. Schedule / attend PCP meetings, quarterly meetings, and other support team meetings, with attendance of informational meetings in the absence/inability of the Director of Professional Services Coordinating with CHR Management and Front Desk to Enact and maintain a thorough system of quality assurance compliance Conduct home visits with the appropriate regularity as required for proper program implementation of individual care plans and assessment of healthy, safe living environments Follow up with health / welfare concerns and remediation, as necessary Complete required paperwork for case management billing on behalf of the person served Provide timely, accurate, required, and helpful information to state liaisons as part of their assessment and evaluation of CHR Observe and assess individuals' responses to support services and interventions through key progress indicators such as satisfaction to revise implemented supports in accordance with any changes in identified needs upon approval of an individual's support team Monitor and ensure all necessary current information/documentation is present in the home files for state and staff review Continuing QIDP Education (Optional) Seek continuing education on best practices with respect to Implementation of behavioral plans developed via consultation with behavioral specialists Functional implementation of plans and objectives that reinforce positive behavioral supports Playing an active role in ensuring a safe and healthy work environment here at CHR Demonstrating values such as respect, dignity, and confidentiality to the individuals and fellow coworkers. Other duties assigned within the scope of this position. Experience To qualify as a QIDP, an individual must have at least one year of experience working directly with people with intellectual disabilities or other developmental disabilities. A bachelor's degree (or credential) in one of the following fields: Doctor of medicine or osteopathy Registered Nurse An individual who holds at least a bachelor's degree in a “human services field” from an accredited university or college. The Human Services Field includes the following professional disciplines: Occupational Therapy Physical Therapy Psychologist Social Worker Speech-Language Pathologist Audiologist Recreation Professional (degree in recreation, art, dance, music, or physical education) Dietician The Human Services Field also includes academic disciplines related to: Human behavior (e.g., psychology, sociology, speech communication, gerontology, etc.) Human skill development (e.g., education, counseling, human development, etc. Humans and their cultural behavior (e.g., anthropology, etc.) Any other study of services related to basic human care needs (e.g., rehabilitation counseling, etc.) Any other study of services related to the human condition (e.g., literature, the arts, etc.) Any exceptions to these requirements must have prior written approval from the Regional Center Director. The director of a contracted provider agency may not serve as the sole QIDP for their agency without the written consent of the Regional Center Director. Minimum 1-2 years' experience serving as a QIDP or equivalent position Proficiency with any or all of the following tech tools (Microsoft Office, Google Workspace/GDrive, CRMs, Trello, Asana) Familiarity with case management software Critical thinking, interpersonal, problem-solving, time management, and task prioritization skills Demonstrated skills in communication Minimum 1-2 years of experience working within interdisciplinary teams Ability to securely and responsibly handle confidential information Physical Requirements Ability to sit at a desk for prolonged periods In the case of opting in to support coverage in the homes, depending on the home and the mobility of specific individuals, this position may be required to help lift as it pertains to job functions such as helping individuals in and out of mobility devices, changing diapers, bathing, etc. Work Environment This is a full-time, in person position at the CHR office at 885 Tyler Way in Sparks, NV. Reliable transportation is required. Office hours are from 9am to 5pm PST. In the case of employee training or providing emergency coverage in the homes, this work is primarily conducted within home-based workplaces where the individuals live and some travel as outlined below. Travel As it pertains to home visits for new staff training and case management, the team member in this position would expect to spend no more than 35% of their work out in the field (65% spent in the office), except for opportunities to support coverage in the homes, should those arise. Compensation The pay rate for this position is from $25-27 / hour and commensurate with experience. May progress to salary position based on performance. Benefits include: 75% employer paid health insurance* 50% employer paid vision insurance* 50% employer paid dental insurance* Employer paid trainings and certification classes to maintain compliance with relevant State and regional agencies Short term disability coverage Gas allowance (for qualifying employees) Ability to request up to 6 weeks of vacation a year (currently unpaid) End of year Winter Bonus pay *Employees eligible for insurance benefits at least 60 days after hire date. Equal Opportunity Employer Confidence Health Resources is an equal opportunity employer and a fierce advocate for equity in the workplace. We value diversity in all its forms and aim to create an inclusive culture. Confidence Health Resources encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, ancestry, national origin, marital status, disability, veteran status, hair texture, or other status protected by law.

✨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Case Manager at Sierra Sage Treatment Center in Yerington, Nevada✨ Sierra Sage Treatment Center offers residential treatment for young women in a safe, supportive, nurturing environment. Through accredited education, vocational training and a normalized high school experience, our youth women are given the skills they need to overcome the effects of abuse, neglect, trauma substance abuse, mental illness and violence so they can make healthy choices for themselves and their futures. Pay: Starting at 24.00 an hour. What you will do: As a Case Manager, you will be responsible for administrating, developing, and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their caseload. Serves as a liaison between the client, parents/legal guardian, and placing agency officials. Completes required reports and documentation in a timely manner, provides management with required reports, and advises of any problematic situations. Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 403b match of up to 6% after one (1) year of employment, Paid Time Off that can be used as soon as it accrues and more! ROP-benefits-perks-2025-ATCS.pdf To be considered you should: Be empathetic, patient, and treat others with respect ~ Have a desire to work with troubled teens ~ Be at least 21 years of age ~ Possess a Bachelor's degree or 2-5 years' experience ~ Be able to pass a criminal background check, drug screen, physical, and TB test ~ Be able to pass a search of the child abuse central registry. Schedule: Varies Apply today and Make a Difference in the Lives of Youth! After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Case Manager, you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment. Follow us on Social! Instagram / Facebook / Linkedin / Tik Tok / YouTube

ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada. PROGRAM AND LOCATION: VOA is recruiting a full-time Case Manager for our ReStart program in Reno, Nevada. ReStart offers both clinical and non-clinical services in an effort to reduce homelessness and increase self-sufficiency for eligible individuals and families. The services include mental health, case management, outreach to the homeless community, and housing services to qualified individuals and families. Full-time employees are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage. Responsibilities POSITION SUMMARY: The Case Manager is responsible for assuring quality services compassionately and professionally as it relates to the specific program objectives. Coordinate and monitor services for clients who may have a mental illness and are homeless or at risk for homelessness through assessment of client needs, service planning, linking clients to agency and mainstream resources, and advocacy with the goal of maximizing client's access to mental health treatment, housing, and financial benefits in an effort to stabilize and increase client's self-sufficiency. Work is performed in a cost-effective and services-oriented manner related to the established organizational standards. OBJECTIVES/ACTIVITIES: A. Responsible for performing daily work to accomplish the established objectives of the department. 1. Foster an environment free from ethnic or social prejudices and/or judgment. 2. Complete incident reports as required. 3. Communicate with participants, external service providers, and co-workers in a professional manner. 4. Respond to client questions and concerns. 5. Provide clients with a supportive environment. 6. Comprehend and adhere to ethical guidelines and confidentiality laws. 7. Communicate and comprehend oral and written instructions. 8. Report all infractions of policies to the appropriate manager or director. 9. Perform other duties as assigned. B. Responsible for case management. 1. Complete screening and assessments with clients. 2. Determine client eligibility for services. 3. Participate in street outreach as requested. 4. Schedule a follow-up appointment or link the client to appropriate Restart personnel. 5. Explain and link clients to agency and community services. 6. Assist clients in accessing community services when appropriate. 7. Provide crisis intervention. 8. Inform clients of housing options. 9. Maintain a caseload of clients. 10. Ensure all intake paperwork is complete and accurate. 11. Request appropriate releases of information as required. 12. Enter HMIS client data into Clarity database accurately and within 24 hours. 13. Open client chart and ensure all the required documents are accurately filled out and completed. 14. Complete client's social history. 15. Complete the individualized service plan with client-driven goals 16. Maintain adequate case notes in DAP format. 17. Review individualized service plan with the client and update as progress is made. 18. Close client files per guidelines outlined within company policies and procedures. 19. Advocate on behalf of the client. 20. Make CPS and APS reports when appropriate. 21. Discuss difficult clients with supervisor. 22. Serve as a community liaison between Restart and other agencies to disseminate information to other agencies and to provide other agency clients with appropriate referrals. 23. Attend other agency events and meetings to collaborate on our services. 24. Respond to agency inquiries and return calls to other organizations within one working day. 25. Maintain client confidentiality. 26. Participate in Volunteers of America and outside training sessions. 27. Perform other reasonably related duties as assigned by the supervisor. C. Responsible for training and development of new staff. 1. Assist in department orientation and training for new employees as requested to assure quality work outcomes. 2. Identify appropriate ongoing training for both new and existing staff and report needs to management. 3. Serve as part of the program development team by providing information and support for developing quality operations. 4. Maintain an above-average working knowledge of fire, safety, and health standards to ensure safe work environment for clients and all personnel. D. Responsible for self-development. 1. Continually learn and enhance technical and interpersonal skills. 2. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc. Qualifications EDUCATION AND EXPERIENCE: This position requires a Bachelor's Degree in Social Work or a related field. Four years of experience or two years of education and relevant experience may be substituted for the degree requirement. Three years of experience working with the homeless population and/or related field is preferred. This position requires demonstrated ability in record keeping, good written and verbal communication skills, and knowledge of problems unique to adults, families, minorities, persons with disabilities, substance abusers, and the general homeless population. This position requires CPR and First Aid training within ninety (90) days of employment date and recertification as necessary, and T.B. testing annually. A valid Nevada driver's license and the ability to meet the organization's insurance carrier guidelines are required. Must undergo a criminal background check. SPECIFIC SKILLS REQUIRED: Excellent oral and written communication skills Ability to assist and motivate other people Organizational skills Analytical and decision-making ability Statistical and mathematical skills Computer Skills Available for occasional after-hours or weekend events PHYSICAL REQUIREMENTS: Lift and move up to 20 pounds Stand, walk, and sit frequently Bend and stoop occasionally Climb stairs regularly Pay Range USD $25.75 - USD $25.75 /Hr.

About the role This is a full-time remote role for Clinical Case Manager. The case manager will be responsible for verifying patient insurance coverage/benefits using online portals or calling the Payor directly for accuracy. The case manager will be required to document coverage results in our online software application, review patient clinical for payor medical necessity and initiate prior authorization or predetermination with payor. Follow up with payor and maintain communication with sales team and customer. Report out the patient benefits and authorization/predetermination results to external customers via online application or email/fax. In the case of a denial, work with the customer and payor through the appeal process. This role requires strong clinical background and understanding of standard wound care, strong computer skills to navigate through multiple software applications in a fast-paced environment, the ability to work independently, and a detail-oriented person who can provide accurate, best-in-class service to our customers. What you'll do Complete insurance benefit and coverage verifications via online portals and/or phone Document benefit and coverage results in the online application Initiate prior authorization and pre-determination submissions Appeals support as needed Communicate professionally with health insurance payers, external customers, and sales team via phone and email Transcribe data from various sources into databases, ensuring data integrity and HIPAA compliance Qualifications Clinical qualifications such as RN, LPN or medical assistant 2-4 years of experience is preferred Understanding of health insurance plans, patient benefits, and coverage is preferred Tech-savvy with the ability to adapt to system changes Proficient in Excel and Adobe Excellent written and verbal communication skills Private home office space with high-speed internet

This is a non-exempt, part-time hourly position, not to exceed 1,039 hours in any fiscal year in the Department of Alternative Sentencing located in Carson City, Nevada.Responsible for providing case management services to residents requiring stabilization assistance; provides direct assistance and referrals to a broad array of community resources; interviews applicants to determine financial status, resources, and assessment of barriers preventing self-sufficiency; provides ongoing intensive case management to individuals participating in long-term programs; handles most difficult and complex cases; assists with direction of staff and activities. Supervise and monitors defendants released from custody to ensure compliance with Own Recognizance (O.R.) pre-trial and bail release conditions by collecting, maintaining, and reporting information in accordance with prescribed procedures. This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. Please Note:Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Examples of Duties This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. * Builds trusting relationships with residents of the community who need stabilization assistance while maintaining strict confidentiality of client records and information. * Develops and maintains working relationships with clients via group interactions, one-on-one appointments, phone, email and web and social media correspondence, for purposes such as networking, education, job referrals, eligibility, and compliance. * Assists clients in completing applications; provides factual information regarding various program regulations and procedures; identifies need for other services, and makes referrals to various agencies and community resources available; acts as an advocate between other social service agencies. * Contributes to the efficiency and effectiveness of service delivery by offering suggestions and directing or participating as an active member of a work team. * Works independently or as part of a team in a variety of settings to include homes, workplaces, schools, medical facilities, correctional institutions, and outreach locations. * Creates and maintains case files and databases; maintains accurate documentation on all encounters, logs and compiles reports on work performed; prepares regular and special reports and submits individual recommendations for consideration by manager. * Seeks and participates in continuing education opportunities regarding changes in mainstream services, new programs and resources, and changing trends. * Represents the department with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public. * Installs, removes, downloads and monitors all forms of electronic monitoring equipment. * Coordinates case management for assigned defendants; supervises and tracks participants to ensure compliance with court orders, court dates, and other related program conditions; evaluates offender's progress and compliance status. * Administers alcohol preliminary breath tests and drug urine tests; collects, observes, receives, maintains, organizes, stores, tests and maintains chain of custody on samples. * Presents files in court and testifies as required; prepares reports for judges, attorneys, counselors and/or Chief Alternative Sentencing Officer as required per assigned deadlines. * Confers with offenders, legal representatives, family members, and other concerned parties; provides information about program; interprets statements made by judges, attorneys and court staff. * Contributes to the overall quality of the program's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures. * Uses standard office equipment, including a computer, in the course of the work; drives a motor vehicle to attend meetings and perform program duties. * Demonstrates courteous and cooperative behavior when interacting with elected officials, clients, visitors, and staff; acts in a manner that promotes a harmonious and effective workplace environment. Typical Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Associate degree in criminal justice, social work, or a related field; AND one (1) year of law enforcement, social service or casework experience; OR an equivalent combination of education, training and experience as determined by Human Resources. Required certificates, licenses, and registrations: * Valid driver's license * CPR and First Aid certification within six (6) months of the date of employment. * Suicide prevention education within one (1) year of the date of employment. Required Knowledge and Skills Knowledge of: * Program policies and procedures related to the provision of social services. * Operations, services and activities of the assigned program within the Justice and District Court Systems. * Crisis intervention and peer counseling techniques. * Professional and ethical guidelines related to case management. * Record keeping principles and practices. * Local community, state, federal, and private resources available to clients with identified needs. * Techniques for dealing with a variety of individuals, cultural competency, and socioeconomic levels. * Strong business English writing, reading, and speaking. * Standard office procedures, operation of equipment, computer applications related to the work. * Time management and client coordination skills to effectively provide social service resources and assistance. * Legal terminology. * Intervention and counseling techniques. * Applicable laws, codes and regulations. Skill in: * Using initiative and judgment within the established procedural guidelines. * Managing stressful situations involving individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the phone. * Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. * Organizing own work, setting priorities, and meeting critical deadlines. * Making appropriate referrals and performing basic case and investigative work. * Interviewing and investigating to make appropriate eligibility determinations. * Maintaining accurate records and files related to work performed. * Communicating effectively in oral and written forms. * Assessing and managing cases appropriately and utilizing the most appropriate resources to provide effective client services. * Planning, monitoring and evaluating program goals and objectives and service delivery effectiveness in the programmatic area to which assigned. * Identifying programmatic and operational problems, investigating and evaluating alternatives and implementing effective solutions. * Interpreting, applying and explaining Court policies, procedures and relevant laws and regulations. * Preparing clear and concise reports, correspondence and other written materials. SUPERVISION RECEIVED AND EXERCISED: Under General Supervision - Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions. PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a detention facility and typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; exposure to traffic conditions and external environment when traveling from one office to another. Supplemental Information CONDITIONS OF EMPLOYMENT: * Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. * Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency. * Employees may be required to complete Incident Command System training as a condition of continuing employment. * New employees are required to submit to a fingerprint-based background and drug screen. The fee associated with the background check and drug test must be paid for by the employee prior to beginning employment.Employment is contingent upon passing the background and the drug screen. * Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at ************ or go to the U.S. Citizenship and Immigration Services web page at ************** * Carson City is an Equal Opportunity Employer.

The Member Advocate Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. The MAC Supervisor-I must be able to monitor, mentor, and enhance other MAC member performance under the direction and supervision of MAC Management. This role identifies strengths, weaknesses, provide solutions, inspires agents to do better by clearly communicating the department's goals and expectations, and ensures quality service for all programs. The Supervisor-I will provide MAC Manager(s) with trends and feedback to improve overall operations and is responsible for maintaining an open communication line between Member Advocates and MAC Management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coach Member Advocates as needed: prepare scorecards, interpret feedback provided by other departments, and supervise overall performance goals to ensure departmental goals are met Ensure all requests are processed accurately and in a timely manner Ensure all department assignments (voice mail, Callbacks, special projects) are completed and logged Participates in Recruiting of new Member Advocates Provide feedback for Performance reviews of Member Advocates according to ADG's review process Monitor Member Advocates timesheets, vacation time, and sick time to ensure accuracy and timely processing Participate actively in the Member Advocate quality process Monitor Member Advocates' attendance, adherence to schedule, shrinkage, and utilization May be required to supervise Member Advocates on weekends Meet with Team monthly to discuss team statistics and overall departmental issues/concerns Gather and interpret numerous reports and data from multiple resources Format, update and distribute procedures and scripts as required by MAC Management Work closely with MAC Management daily to keep manager(s) informed of trends and developments affecting the Member Advocate Service Center May be required to take calls during peak times May be required to back up LOD as required With direction from MAC Management, train LOD and provide additional support Create rotation schedule monthly for special assignments With input from MAC Management, communicate a daily tactical Service Level Plan Troubleshoot technical or procedural issues that arise for Member Advocates and report to the ADG Helpdesk as required Provide reporting as required by the business Other duties as assigned Requirements Minimum of 5 years Contact Center experience with 3 years in a Supervisory role Flexible Hours; must be willing to work weekends Positive attitude, with excellent leadership skills Superior verbal and written communication skills Good work ethic, takes initiative and strong attention to detail Proficient in MS Office - Outlook, Word, and Excel Ability to troubleshoot complex problems of a procedural or technical nature Ability to motivate to improve overall performance of advocates Ability to coach and develop advocates' skills to attain greater success Ability to define and correct areas needing improvement Experience with PCs, Windows, and databases

Establishes course of action by exploring options; setting goals with resident and their families. Assist residents in achieving the highest practicable level of self care, independence and well being. Provide medically related social services so that the highest practicable physical, mental and psychosocial wellbeing of each resident is attained or maintained. Evaluate social and family information, psychological and emotional needs to assist in assessing social services needs as well as develop care plans for social services issues. Provide emotional support and address emotional problems including assisting residents and family with difficulties in coping with physical disabilities, fears related to health conditions as well as grief related to loss of ability and/or death. Assist residents with health care decisions. Assist with personal shopping. Assist in inventory and tracking patient belongings. Coordinate response to reports of missing, lost or stolen belongings. Assist in obtaining resources from community and social services agencies as well as health and welfare agencies to meet the needs of the resident. Assist in securing appropriate prosthetics and assistive devices. Develop and maintain a strong working relationship with other departments in the facility, and outside community agencies, so that social services can be provided to meet the needs of the residents. Document regarding resident social service status. Assist in making outpatient appointments as ordered and schedule on site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. Assist in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. Coordinates with interdisciplinary team. Provide in service training to the staff as requested. Counselling residents and family members. Supervisory Requirements This job has no supervisory responsibilities. Qualification Education and/or Experience Bachelor's Degree in Social Work or in Human Services and 2 years of supervised social work experience in a health care setting working directly with individuals. MSW preferred Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Knowledge and experience with PCC preferred. Physical Demands The essential functions of this position require the following physical abilities: Standing and /or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and /or hearing very frequently. Tasting and /or smelling very frequently. Lifting up to 25 pounds frequently. Climbing, balancing, stooping, kneeling, or crouching occasionally. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

CSSNV BACKGROUND CSSNV was established as an outreach program of the University of Nevada, Reno in 1966 in response to the high rate of suicide in Nevada. Over the years, the Center has continued to grow and evolve in response to community needs. We now address other crisis situations such as sexual assault, domestic violence, substance abuse and child/elder abuse or neglect to mention just a few. POSITION SUMMARY: We are looking for candidates passionate about helping others. The Crisis Intervention Support Specialist provides 24/7/365 phone and text-based regarding crisis/suicide prevention, child/elder abuse and neglect, and health, welfare, and human and social services referral services. CLASSIFICATION: Full-time - Non-Exempt COMPENSATION: $21/hour for graveyard - plus benefits, $20/hour for day and swing - plus benefits HOURS OF WORK: Graveyard 12am-8:30am, Day-shift 8am-4:30pm, Swing-shift 4pm-12:30am NOTE: If in the Reno/Sparks, NV area in-office opportunities are available, otherwise remote-friendly opportunities are available for Nevada residents. Remote employees are expected to maintain a safe room or area that is designated for the performance of official duties that is secure, quiet, confidential, and an appropriate work environment free from interruptions. ESSENTIAL DUTIES & QUALIFICATIONS Answers Crisis Center lines and text messages, using the principles of active listening and de-escalation (based on Crisis Center protocols) to assess issues such as high-lethality suicidal callers, sexual assault, child abuse reports, elder abuse reports, substance abuse, information and referral resources and a variety of other issues. Passion for Crisis Support Services of Nevada's mission of crisis and suicide intervention and delivering compassionate assistance for those in need. Prior experience in call center, crisis hotline, or information and referral service and/or two years of college in a related field a plus. Ability to type and talk at the same time in a fast-paced environment. New employees must successfully complete 73 hours of training to include role-plays, crisis intervention, suicide, child/elder abuse and neglect, information and referral resource training, policies and procedures, etc. Must pass State and Federal criminal background checks. PURPOSE OF This job description does not state or imply that these are the only duties to be performed. The Crisis Intervention Support Specialist may be required to follow other instructions and to perform other duties upon the request of the Lead Crisis Intervention Support Specialist, Call Center Coordinator, or Director of Programs.

Looking for a Very Special Case Manager to Join our Team. Case Management services serve as a hub for communication, collaboration, and support for patients working with interdisciplinary teams. Case Managers at HOPES provide Non-Medical Case Management services to patients by completing Social Determinants of Health (SDOH) screenings, developing a Care Plan, and providing referrals and related service navigation that improve patient overall health outcomes. JOB SUMMARY: Case managers use a holistic, patient centered approach to identify barriers to health outcomes. Using evidence-based and harm reduction rooted practices, Case Managers provide care coordination in partnership with patients to meet their individual goals. Case Managers work with patients through completing assessments, care planning, group facilitation, service enrollment, and continued case review with the goal of improving patient self-sustainability and improved health. Case managers work with interdisciplinary teams and community resources to address identified barriers and vulnerabilities in support of the patents identified goals through care planning and continued support as needed. The case manager is responsible for upholding department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continued educational opportunities. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! At HOPES, we're more than just a healthcare provider - we're a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that's transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program Click HERE to view a full list of benefit

Job Description ABOUT US: Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY: As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES: Coordinate care between medical providers, employers, insurance carriers, and injured workers. Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment. Develop, document, and monitor individualized recovery goals and return-to-work plans. Provide consistent communication and detailed progress reports to clients and stakeholders. Ensure all case management work meets or exceeds customer and compliance requirements. Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS: Education & Licensure: Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required. Additional certifications such as CCM, CIRS, or other case management credentials are preferred. Must comply with all state-specific licensure and certification requirements. Prior experience in workers' compensation case management is strongly preferred. Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments. Skills & Attributes: At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment: Motivated -You take pride in exceeding goals and continuously improving. Organized - You can manage a fast-paced workload and multiple priorities with ease. Collaborative - You communicate clearly and work well with diverse teams and stakeholders. Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro

This is a full-time, FLSA non-exempt position with Carson City Health & Human Services, located in Carson City, NV.Under general supervision, performs routine to complex professional level casework in various social services programs. Salary Ranges: Employer-Paid PERS Retirement:$33.6210 - $47.0694 hourly / $69,931.68 - $97,904.30 annually Employee/Employer-Paid PERS Retirement:$40.5599 - $56.7839 hourly / $84,364.54 - $118,110.46 annually This is a grant-funded position. This position will continue as long as funding supports it. Should the funding end and not be supported by other funds, the position would be eliminated and your employment with the City would end. To learn more about the Nevada Public Employees' Retirement System (PERS),click here(Download PDF reader). This position is covered by the Carson City Employees Association. The current collective bargaining agreement outlines the generous benefits offered to Carson City employees:click here This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. Please Note:Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Examples of Duties This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. * Conducts casework interviews with clients, family members, service providers, and others to obtain information for formulating program/service eligibility and case status. * Identifies social, economic and physical needs of clients. * Assesses client's support system, available community resources and other factors to plan, develop, and implement an appropriate case plan. * Utilizes agency guidelines, state, and federal regulations to determine/confirm eligibility for programs and services. * Refers clients to appropriate community medical, emotional, economic and social support organizations. Advocates for or assists the client in obtaining such services. * Provides basic intervention and client and family counseling as required. * Prepares complete and accurate case notes; writes correspondence, reports, and other written materials; may prepare statistical reports and summaries. * Explains agency and program rules, regulations and procedures; assists clients in completing required forms and in gathering necessary documentation. * Confers with other departmental professionals and supervisors regarding cases and scheduling to coordinate activities; participates in in-service training. * Contributes to the efficiency and effectiveness of the Division's service to clients by offering suggestions and directing or participating as an active member of a work team. * Uses standard office equipment, including a computer and specific databases. * Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. Typical Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Master's degree from an accredited college or university with major course work in social services, marriage and family therapy, counseling, psychology or a closely related field and license to practice in the State of Nevada as a Social Worker or Marriage and Family Therapist. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: * Nevada driver's license. * Must possess a valid license as a Social Worker in the State of Nevada at time of appointment. Required Knowledge and Skills Knowledge of: * Principles and practices of social work; methods and techniques related to professional social work. * Basic crisis intervention and counseling techniques. * Basic community resources and programs available to clients with identified needs; basic laws, codes, and regulations related to the work. * Standard office practices and procedures, including filing and record keeping principles and practices. * Business arithmetic. * Correct business English, including spelling, grammar, and punctuation. * Computer applications related to the work. * Techniques for dealing with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained. * Communicating effectively in oral and written forms. Skill in: * Maintaining accurate records and files related to work performed. * Interpreting, applying and explaining applicable laws, codes, and regulations. * Preparing clear and concise reports, correspondence and other written materials. * Making accurate arithmetic calculations. * Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities. * Communicating public health issues clearly and concisely, both orally and in writing. * Organizing, planning, and coordinating a variety of programs and activities. * Educating the public on a variety of health care and social related issues. * Speaking effectively before large and small groups of all ages. * Demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment. * Using initiative and independent judgment within established procedural guidelines. SUPERVISION RECEIVED AND EXERCISED: Under General Supervision - Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions. PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a typical office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone; ability to operate a motor vehicle and safely travel to a variety of offsite locations. Supplemental Information CONDITIONS OF EMPLOYMENT: * This is a grant funded position. Position is contingent upon grant funding continuing to be renewed and approved. * Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. * Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency. * Employees may be required to complete Incident Command System training as a condition of continuing employment. * New employees are required to submit to a fingerprint-based background investigation which cost the new employee $47.00 and a drug screen which costs $36.50. Employment is contingent upon passing the background and the drug screen. * Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at ************ or go to the U.S. Citizenship and Immigration Services web page at************** * Carson City is an Equal Opportunity Employer.

This position serves as the patient's primary contact for patient reimbursement issues in accordance with established policies. The incumbent provides information regarding treatment costs, out-of-pocket patient responsibility, hospital payment requirements, alternative financing and charity care programs. The incumbent must demonstrate knowledge and skill to determine the eligibility of patients for specific programs. The incumbent is responsible to act as liaison between the patient, family, county, and governmental agencies. The position expedites and provides access to the hospital through the gathering of demographic, clinical, financial, and statistical information from patients and their families. This position is to ensure that the company will be reimbursed for services by verifying and documenting insurance eligibility, and benefit coverage using all available technology i.e. Internet/Intranet. This position serves as an agent of Renown Health and the department in which the employee serves when collecting payments, initiating financial assistance and educating the public on the billing policies and procedures of the company and avenues of financial assistance. This position must keep abreast of all changes involving governmental and community agencies, insurance coverage, grants specific to the patient and other options/resources available. Nature and Scope The major challenge to this position is to professionally and diplomatically work with and communicate positively with patients of all ages, their families and physicians regarding financial matters and ensures system documentation reflects the correct billing information. i.e., demographic, employer, insurance and that the patient is informed about and understands their financial responsibility. This position is responsible for providing information to the patients about the appropriate government agencies or other resources that may provide the financially restricted patients with assistance based on the patient's qualifications. This position must be able to work cooperatively and professionally with hospital staff, community/outside agencies, and physician offices. Must be able to make independent decisions except in matters involving non-routine problems, requests for sick leave, vacation time, overtime and assignments for duty. This position is expected to be a team player and take the initiative in all areas of the Institute for Cancer and the appropriate Revenue Cycle team members. This position demonstrates high standards of courtesy, performance, documentation, diplomacy and respect for confidentiality. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Associate degree or bachelor's degree preferred. Bilingual (Spanish) preferred. Experience: Requires 24 months of patient accounting, medical billing, general medical office or medical claims processing experience. In addition, six months of credit, insurance, governmental program experience and/or direct customer service experience is required. Experience with MS Windows NT or MS Windows 2000, MS Office, SMS Invision, Internet and SMS IMS Document Imaging preferred. License(s): None Certification(s): Nevada Medicaid Hospital Presumptive Eligibility (HPE) Certification required within 12 months of hire. Notary Public Certification preferred. Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Requires the ability to type 35 to 45 words per minute.

US:NV:Dayton Urgent Care Dayton Per Diem About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations. Summary Advanced Practice Clinician (APC) provides patient care in accordance to the medical standards to their specific specialty. The Advanced Practice Clinician provides collaborative care within the community by navigating patients through the healthcare system. As a provider, and in collaboration with physician, Advanced Practice Clinician is seen as a leader within the team structure established in the clinic setting. Qualifications * Required o Graduate from accredited school as approved by the Nevada State Board of Nursing for Advanced Practitioner of Nursing (APRN) or Physician Assistant (PA) program accredited by Accreditation Review Commission on Education for Physician Assistants (ARC-PA). o American Association of Nurse Practitioners (AANP) recognized board certification or National Commission on Certification of Physician Assistants (NCCPA) certification. o Active and unrestricted Advanced Practitioner of Nursing (APN) or Physician Assistant (PA) licensure in the State of Nevada. o Possess a DEA licensure and Nevada controlled substance license. o Medical Staff privileges at Carson Tahoe Regional Medical Center. * Preferred o Previous professional experience as an APRN or a PA. o Clinic experience. Top 5 Reasons to Live in Carson City, Nevada * Live, work and play in one of the most beautiful regions in the world * Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing * Just next door is Beautiful Lake Tahoe * We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno. * Family friendly atmosphere with affordable housing & excellent school system Our Benefits * No State Income Tax * Medical, Dental, Vision, FSA, Telehealth * Paid Time Off, Mental Health, and Volunteer Days * 100% Vested 401K & Roth with Company Contribution * Tuition Reimbursement * Referral Bonuses * On Site Education & Certification Programs * Base Wage Increases for Relevant Advanced Degrees * Free Calm App Subscription