Case manager jobs in Council Bluffs, IA

A BIT ABOUT US Founded in 1875, our agency has grown over the years to address most of the challenges children, adults, families, and communities face across the lifespan, including substance use, child abuse and neglect, domestic violence/sexual assault, human trafficking, homelessness, juvenile justice, mental health, neighborhood distress, and poverty. Today, we offer 42 programs from 20 locations in east central Nebraska and southwest Iowa. At Heartland Family Service, we are committed to building a culture that values and celebrates diversity in addition to creating a trauma-informed environment. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF PROGRAM Heartland Bridges houses two programs, Bridges Transitional Living and Bridges Crisis Care. Transitional Living is a short-term transitional housing program enriched with supportive services designed to assist people with a diagnosed mental health or co-occurring condition while they transition to stability in the community. Crisis Care is a residential stabilization service designed for individuals who need a safe, secure environment for 3-5 days while stabilizing from a crisis before returning to the community where they live. SUMMARY DESCRIPTION OF WORK The Case Manager II serves as a direct care staff that provides intensive case management services to Bridges clients. This role facilitates supportive services designed to meet the needs of the client. Decision making, problem solving, and highly developed interpersonal skills are critical. Compensation: between $17.95 and $21.40 per hour (wage is determined by total years of relevant experience) Work Schedule: 24 hours per week (Monday, Friday, and Saturday, 7:30 a.m. - 3:30 p.m.) MINIMUM QUALIFICATIONS High School Diploma Two years of experience in behavioral or mental health services One year of experience working with adults with serious mental illness or substance use Valid driver's license and acceptable driving record Essential Duties and Responsibilities Responds to crisis care referral calls, assesses individual by gathering information and provides appropriate and accurate application verdict, maintaining strict confidentiality. Completes enrollment/intake on eligible transitional and crisis clients. Documents client activity, service plan progress and needs per established record keeping procedures. Provides problem solving and crisis intervention services to empower clients to develop self-sufficiency. Screens for mental health and substance use treatment needs and provide linkages to appropriate services. Assists clients in locating, obtaining, and retaining suitable housing though housing search and placement services. Develops supportive relationship with clients and responds to client needs during shift. Ensures required information is collected, entered in prescribed formats, and reported in a timely manner. Provides program information and referral services to clients. Monitors client self-administration of medication and follows procedures of recording. Willingness and ability to obtain/maintain certification to administer non-parenteral medications in the state of Iowa. Accurately record client outcomes on designated databases Psycho-educates clients on life, social and coping skills; meeting with clients for weekly Life Skills Inventory coaching sessions. Demonstrates knowledge of current community and HFS programs and resources to meet client needs, including providing connections to mainstream benefits, income support services and Integrated Health Home services. Utilizes trauma-informed care, person centered and culturally competent principles in providing services to clients. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. Orients clients to Bridges protocols and addresses client non-compliance as necessary to create a safe and secure environment for all residents and staff. Conducts client rooms safety checks and room searches per program protocol. Responsible for maintenance and upkeep of facility Able to work both independently, with little supervision, and as a part of a team. Always displays a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency. Abides by all specific program and Agency procedures, policies, and requirements. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media Creates, maintains, and shares as appropriate a dynamic self-care plan Essential functions of this job are to be performed on company physical work site Performs other program related duties as assigned

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK Rapid Rehousing (RRH) program provides housing in the form of temporary financial assistance and support services to individuals and families who are experiencing homelessness. The Case Manager will work to identify, screen, and serve eligible clients through the RRH Program. Intensive case management responsibilities begin at this level. Educational requirements are very specific. Decision making, problem solving, and highly developed interpersonal skills are critical. This position requires high level of social work skills, practice and knowledge. Compensation: between $19.74 and $23.54 per hour (wage is based on total years of relevant experience) Work Schedule: 37.5 hours per week Click to see benefits and company perks MINIMUM QUALIFICATIONS Bachelor's Degree in social work or a comparable human service field AND two years direct care experience in human services preferred OR Master's Degree and no experience OR other equivalent combination of degree and experience Valid Driver's License and acceptable driving record Essential Duties and Responsibilities *Participate in outreach to homeless individuals to engage them in services and screen for program eligibility. *Conducts interviews and assessment to accept, deny, and refer applicants. *Responsible for verifying and documenting the eligibility of applicants and maintaining comprehensive, accurate service records for all approved or denied clients *Assists the clients in identification of strengths, needs and goals. Develops an individualized housing stability plan in cooperation with the client. Monitor and evaluate program participant progress. *Assist individuals or families in locating, obtaining, and retaining suitable housing through housing search and placement services *Provide case management services related to meeting the housing needs of program participants and helping them obtain housing stability. *Assist program participants with critical skills related to household budgeting, money management, accessing a free personal credit report, and resolving personal credit issues. *Provides problem solving and crisis intervention services to empower clients to develop self-sufficiency. *Work is completed in client homes, homeless shelters, office space, and other non-traditional settings. Ensure safety and security measures for in-home/outreach services are followed. *Travel is required, included use of personal vehicle. *Ensure required information is collected, entered into prescribed formats, and reported in a timely manner - as outlined by federal funding and internal reporting guidelines. *Provides program information and referral services to clients and homeless service providers. *Demonstrates knowledge of current community and Heartland Family Service programs and resources to meet client needs. *Demonstrates ability to help clients effectively by utilizing community resources to obtain self-sufficiency. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. Is able to work both independently, with little supervision, and as a part of a team. Able to establish regularity and dependability in attendance, scheduling all appointments and accuracy in reports and statistics. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Abides by all specific program and Agency procedures, policies, and requirements. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. Able to evaluate program services and make recommendations. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. Is able to develop positive working relationships with clients, referral sources, service agencies, landlords, and others encountered in the course of work. *Creates, maintains, and shares as appropriate a dynamic self-care plan. *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts. *Essential functions of this job is to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This case manager will serve as a direct care staff/case manager in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to residents as a part of the 24-hour direct care staff, as well as case management services for assigned families. The case manager will be part of the team that provides education and support programming for women, their children and family members. Compensation: between $17.95 and $21.40 per hour (wage is determined by total years of relevant experience) Work Schedule: 40 hours per week (a four day work-week with combination of day, evening and weekend hours) Click to see benefits and company perks MINIMUM QUALIFICATIONS Associates Degree in Human Services, Psychology, Social Work, Sociology or a related field required Bachelor's Degree in Human Services, Psychology, Social Work, Sociology or a related field preferred One to two years experience in human services field preferred Alcohol/drug abuse experience preferred but not required Valid drivers license/ acceptable driving record Essential Duties and Responsibilities *Provides supervision and support for program participants as a part of residential program staffing for 24 hour per day, 7 day per week schedule. *Assists staff in implementing case management activities and goals with and for WCC clients. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning. *Completes intake information with incoming clients. *Reviews case management activities, goals and rules with Program Coordinator *Documents client activity, progress and needs per established record keeping procedures. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning. *Implements case management plans and provides support services for program participants under the direction of Lead Case Manager and Program Director. *Does follow-up with individual clients and updates goal planning as client goals change. *Responsible for maintenance and upkeep of facility, including monitoring residents' activities. *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. Works as a team member with other program staff to provide trauma-informed care to clients. *Assists in facilitating educational participant support groups and children groups as assigned. Networks with community providers and other agency programs in order to assist clients in accessing needed community resources. *Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. *Develops supportive relationship with clients. Advocates for clients in the community. Able to work independently with little supervision. Maintains required records and statistical information. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. *Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. *Creates, maintains, and shares as appropriate a dynamic self-care plan. * Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts. *Essential functions of this job is to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTION

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This position will serve as the lead case manager/direct care staff in a residential substance use treatment facility that serves women and their children. This lead case manager provides supervision and support to residents as a part of the 24-hour direct care staff. They will provide coordination for children's services. The position will be part of the team that provides education and support programming for women, their children, and family members. Compensation: between $21.79 and $27.64 per hour (wage is determined by total years of relevant experience) Work Schedule: 40 hours per week - Monday, Thursday, Friday and one weekend day Click to see benefits and company perks MINIMUM QUALIFICATIONS Associate degree in human services, Psychology, Social Work, Sociology, or a related field preferred or five or more years' experience in Human Services field Alcohol/drug use experience preferred. Valid driver's license/ acceptable driving record ESSENTIAL DUTIES AND RESPONSIBILITIES *Provides supervision and support for program participants as a part of residential program staffing for 24 hour per day, 7 day per week schedule. *Attends weekly treatment team meetings and assists in follow-through documentation. *Assists staff in developing case management activities and goals with and for WCC clients. *Networks with community providers and other agency programs in order to assist clients in accessing needed community resources. *Coordinates children programming and services. *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. *Coordinates activities of WCC staff and volunteers in the absence of Assistant Program Director. *Reviews case management activities, goals, and rules with Assistant Program Director to assist in monitoring compliance and consistency. *Develops and maintains monthly staffing schedule, ensuring shifts are staff/client ratio compliant. *Completes intake information with incoming clients. *Is available by telephone for on-call emergencies on a rotating basis. *Documents client activity, progress, and needs per established record keeping procedures. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning. Works as a team member with other program staff to provide trauma-informed care to clients. *Provides parenting training in a group setting and in one-to-one interaction with clients. *Assists in facilitating educational participant support groups and children's groups. Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. *Assists Assistant Program Director with implementing training for new staff. *Assists Assistant Program Director in compiling monthly and quarterly statistical reports by collecting Cross-site data. *Monitors residents' routine tasks and updates Client Handbook. *Assist program participants with critical skills related to household budgeting, credit counseling, household management, activities of daily living, personal safety, navigating access to community resources, employment support, and interpersonal communication. *Models continual learning and growth, which requires tolerance for ambiguity and a willingness to seek and accept feedback from others about the best performance and practices. *Schedules and facilitates quarterly case manager meetings. Learn DBT coaching skills to teach and model to other staff and clients. *Assists Assistant Program Director in assuring all case manager tasks have been completed timely. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. *Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. *Creates, maintains, and shares an appropriate a dynamic self-care plan. *Strives to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts. *Essential functions of this job are to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

Paralegal / Case Manager Omaha, Nebraska REQUIREMENTS: High School Diploma and minimum of 1 year of admin / customer service experience PREFERRED: Paralegal certificate or associate degree “MIKE'S GOT THIS!” - DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, the firm has and continues to grow, as we provide our clients with the professionalism and compassionate legal representation after a traumatic and sometimes life altering event of a personal injury. Job Overview: As a Paralegal/Case Manager (Administrative Assistant / Customer Service), your main role will be supporting our Attorneys in their work. You will work closely with a team of Attorneys from the beginning of a case through the end. Excellent communication skills and phone etiquette is a MUST in this role, as clients will need to be updated frequently on the status of their cases. Administrative Assistant/Customer Service Duties & Responsibilities: Provide customer service to clients daily Manage an average case load of 200+ cases Draft and submit letters of representation for various Insurance types Prepare demands Review medical records Draft correspondence Consistently review entire caseload from start to finish Knowledge and Skills: Ability to excel in a fast-paced work environment Excellent grammar, punctuation, spelling, and organizational skills Multi-tasking - juggling multiple responsibilities at once with the ability to jump back and forth and effectively complete these tasks one right after the other Strong teamwork and interpersonal skills Diligence - honoring deadlines, keeping promises, and maintaining standards to provide phenomenal customer service to all clientele Outstanding time management and prioritizing tasks Employee Perks: Benefits package - Health, Vision & Dental Insurance 401(k) matching retirement plan - up to 4% 3 weeks (120) hours of PTO Paid Holidays Work/Life balance - doing the job you love, with great people and NO long, crazy hours! Stability - Become an integral member of an energetic team in a growing law firm EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ROLE: The Case Manager plays a pivotal role within the client operations team, holding direct responsibility for overseeing a designated caseload. Primary objectives include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families and providers on the team. WHY JOIN US? Competitive compensation and benefits package Friendly office environment! Great exposure to the emerging field of Applied Behavior Analysis (ABA) A rewarding position seeing the results of children with ASD reach their full potential Full Benefits package Health insurance paid 95% by the company Dental, Vision, and Life Insurance 401K with a company match Holiday Pay PTO RESPONSIBILITIES: (Include, but are not limited to): Foster and sustain ongoing communication with families, cultivating a genuine and trusting rapport that initiates during the intake process and continues throughout the entirety of services, including monthly check in calls. Provide guidance and support to the providers of the team to enable them to provide optimal care to the families. Proactively address and resolve service-related issues and challenges that may arise. Ensure the prompt receipt of patient progress reports. Actively participate in facilitating the acquisition of insurance authorizations. Monitor and work towards increasing the utilization and ensure authorized hours are effectively utilized. Collaborate with recruiters to efficiently hire staff and ensure timely and suitable case staffing. Perform candidate interviews and maintain ongoing communication with successfully hired candidates throughout the entire onboarding process. Thoroughly record and document all interactions and correspondence with both clients and providers. Ensure systems and client databases remain up to date. Participate in team meetings and integrate suggestions that are provided for the betterment of the department. Adhere to all company policies and procedures, uphold ethical and professional standards, client confidentiality, HIPAA compliance, and comply with all relevant local, state, and federal laws regarding case management provision. REQUIREMENTS: Proficiency in documentation, organization and tracking skills Exceptional attention to detail Decision making; Ability to multitask Positive attitude Computer proficiency Quick learner and ability to work in a fast-paced work environment where deadlines have to be met.

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Oncology Case Manager - Outpatient Breast Position Highlights: A Case Management Nurse in Oncology works directly with the physicians and APPs to provide patient education, scheduling, and triage all patient messages and phone calls. The Case Management Nurse will provide coverage at the Fred & Pamela Buffett Cancer Center, Village Pointe Cancer Clinic, and Bellevue Cancer Clinic. If you have questions about applying for the Case Management Nurse role, please contact Allie Bruss at **********************. Shift Details: Full Time Position | 1.0 FTE | Exempt Position Monday - Friday | 8AM - 5PM | 1 Day per Week - Work From Home Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine! Job Duties : Case Management Nurse Manage a system of patient care delivery for a designated group of patients to achieve high quality, cost effective outcomes across the continuum of health care. Required Qualifications: Case Management Nurse • Minimum of three years nursing experience required. • Bachelor's degree in nursing (BSN) required. • Effective verbal and written communication skills required. • Ability to prioritize and make independent clinical judgments required. • Experience with basic patient care equipment, policy procedure and protocol manuals required. • Ability to work collaboratively and cooperatively with an interdisciplinary team required. • Effective critical thinking/analytical skills required. • Ability to effectively evaluate care across the continuum required. • Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license required. • Basic Life Support (BLS) certification required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later). • Pediatric Advanced Life Support (PALS) department dependent required Preferred Qualifications: Case Management Nurse • Prior nursing experience in related field preferred. • Based on position, prior experience in one or more of the following areas including oncology, cardiovascular care, neonatal intensive care, nephrology, solid organ transplantation, general medical/surgical care, emergency care, critical care, med spa, dialysis, interpretation, and explanation of physical/laboratory/screening results preferred. • Master's of Science in Nursing (MSN) degree preferred. • Based on position, successful completion of nephrology nurse education program preferred. • Knowledge of health care financial environment and reimbursement systems preferred. • Experience with Microsoft Office applications including Word and Excel preferred. • Experience with graphic software preferred. • Experience with patient teaching materials preferred. • Understanding of related patient registries and data bases preferred. • Experience leading/supervising a team preferred. • Based on position, certification preferred in one or more of the following areas including Advanced Cardiac Life Support (ACLS) , Blood and Marrow Transplant Certified Nurse, Certified Diabetes Educator (CDE), International Board Certified Lactation Consultant (IBCLC), Oncology Nursing Certification (OCN), Oncology Nursing Society Chemotherapy and Biotherapy, transplant coordination, and/or Trauma Nursing Core Course (TNCC) preferred. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

Join our Legal Team and Help Nebraska Families! No experience is necessary. Extensive paid training is provided. Flexible Schedules are available M-F between the hours of 8 am - 5 pm. Nine paid holidays. Paid sick and vacation days. Legal team environment. Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees. AD&D and Long-Term Disability are paid by the company. Commitment to staff advancement. Some of your duties may include: Legal case management Assisting in the establishment of family support orders Using locate tools to obtain customer address, employment, and assets. Identifying barriers, evaluating how we can help the customer. Maintaining confidentiality and security of case information. Providing excellent customer service to internal and external customers. Regular and timely attendance. Creative team projects. Required Education & Minimum Experience Equivalent to a High School diploma. 0 - 2 years Customer Service experience.

Transports youth and supervises visitation.WORK 16 - 30 HOURS A WEEK! MAJOR RESPONSIBILITIES & DUTIES: Ensures the safety of the youth during transportation and during visitation with biological family. Transports youth in and around service area from a designated location to the place of the visit and back again understanding that being on time for every scheduled visit or transportation is crucial. Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate. Observes and assesses behaviors of all parties and guides or redirects as needed to assist in the process of constructing a successful visit. Maintains and organizes documentation of each supervised visit and transportation and turns in reports within established timelines. Communicates as needed with the appropriate staff on various issues that arise with each case. Develops a working relationship with the youth and family members to build trust which is crucial in the process of prompting and modeling parenting skills to the parents and in assisting them with interacting constructively with their children. Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior or situations in the visitation plan in which the youth and family members are faced with safety concerns. Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of state Vehicle and Driver Safety Guidelines. Ability to drive frequently and for extended periods of time using own vehicle. Knowledge of regulatory requirements pertaining to youth care. High level of professionalism and interpersonal skills. Computer skills in Microsoft Office. Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality. Ability to build and sustain trust to facilitate successful, professional relationships. Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards. Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity. Strong knowledge of Boys Town Model. REQUIRED QUALIFICATIONS: High school diploma or equivalent required. Minimum 1 year of experience in youth care or human services required. Minimum 21 years of age (applicable to Rhode Island only). NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, or Federal/State contract requirements. A combination of education and experience may be considered provided they meet the contract requirements (for example: an Associates degree in human services and 6 months of related work experience, or a Bachelor's degree in human services.) Possess a valid driver's license with a good driving record required. Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required. Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required. Pass an annual Motor Vehicle Registration (MVR) check required. Evening and weekend work hours required. Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization. Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission. PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT: Must be able to lift car seats and children up to 50 pounds Reasonably expected to have and maintain sufficient, agility, and endurance to perform all job requirements (including stressful situations - physically, mentally, and emotionally) encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Must have sufficient ability to see, hear, speak, and mobility to monitor youth. Duties are performed in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Travel/transportation is a significant responsibility of this position. Must be a safe driver and transport youth and families in all seasons and weather conditions. Care and respect for others is more than a commitment at Boys Town - it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results. About Boys Town: Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life. This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at **************.

is in Watford City, ND** Licensed Addiction Counselor (LAC) Providence House is seeking a dedicated and compassionate Licensed Addiction Counselor (LAC) to join our professional team. The LAC will be instrumental in implementing and managing comprehensive addiction treatment programs, aligning services with our organization's mission and adhering to all regulatory standards. About Providence House: Providence House offers a range of specialized addiction treatment services, including adult residential care, outpatient programs, individualized and group counseling, comprehensive drug and alcohol evaluations, and personalized treatment planning. Responsibilities and Duties: Conduct comprehensive patient assessments, documenting substance use history and evaluating physical, mental, emotional, social, and spiritual impacts to inform treatment recommendations. Develop and effectively implement individualized treatment plans tailored to each patient's unique needs. Coordinate with healthcare providers and insurance companies, facilitating clear communication of observations, treatment recommendations, and patient progress evaluations. Regularly monitor patient adherence to treatment plans, assessing goal achievement and making necessary adjustments. Facilitate educational sessions and group counseling focused on addiction and recovery. Maintain accurate, detailed, and timely documentation of assessments, evaluations, and therapeutic notes. Obtain necessary releases of information, ensuring compliance with federal confidentiality regulations (42 CFR) when communicating with clients, families, guardians, and healthcare providers. Regularly evaluate program effectiveness against established goals and implement improvements as necessary. Participate actively in daily clinical team meetings to collaboratively evaluate and track residents' treatment progress. Fulfill on-call responsibilities as required by the role. Qualifications: Current licensure as an Addiction Counselor in the state. Proven experience in addiction counseling and treatment planning. Strong organizational skills, attention to detail, and ability to maintain confidentiality. Excellent interpersonal and communication skills, both written and verbal. Ability to work collaboratively within a multidisciplinary team. Compensation and Benefits: Competitive salary of $95,000 per year Comprehensive benefits package Generous Paid Time Off (PTO) Relocation assistance available Join our compassionate and dedicated team committed to changing lives and supporting lasting recovery.

Crisis Response Specialist Job Type Full-Time The Crisis Response Specialist supports individuals and families with high needs as they seek access to behavioral health and community services. This role provides timely crisis intervention, de-escalation, and safety planning. This specialist guides clients through the intake process, reduces barriers to care, and connects them to appropriate support. Early engagement, screening for urgent needs, and helping clients navigate systems from first contact to their initial appointment is the primary focus of this role. Job Duties: Crisis Response Respond in real-time to individuals in crisis via phone, walk-in, referral, or community outreach. Conduct initial assessments to evaluate risk of harm and determine the appropriate level of care. Collaborate with emergency services, law enforcement, mobile crisis teams, and community partners. Use trauma-informed approaches and crisis intervention techniques to de-escalate situations. Develop and document safety plans, crisis response strategies, and care coordination steps. Identify and respond to urgent safety needs in collaboration with clinical or crisis teams. Intake & Access Conduct screenings to identify economic, psychosocial, and safety-related needs. Provide outreach and engagement support to help clients access services. Assist clients with registration forms and resolving documentation gaps. Connect clients to community resources including medical, behavioral, residential, and entitlement services. Facilitate service access through in-person or telehealth appointments. Educate clients on rights, available services, and system navigation including digital tools. On-Call Responsibilities (As Applicable) Provide coverage during designated on-call hours (5:00 PM to 7:00 AM). Respond to calls within 2 minutes and arrive onsite within 1 hour (2 hours in rural areas). Commit to covering at least five shifts per month, including one weekend or holiday shift. Required Skills/Abilities: High degree of initiative, accountability, and follow-through. Awareness and sensitivity of the populations served by the agency, and ability to integrate cultural considerations into service delivery. Excellent verbal and written communication skills. Excellent interpersonal and conflict resolution skills. Excellent organizational skills, critical thinking skills, and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to act with integrity, professionalism, and confidentiality. Ability to adapt in a rapidly changing environment. Regular and predictable attendance, and promptness for work. Commitment to uphold the mission, vision, and values of Lutheran Family Services. Support Lutheran Family Services in the organization's objective to be an inclusive and accessible workplace. Position Competencies: Empathy Helping Others Critical Thinking Organizational Skills Relationship Builder Education and Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in human services or related field preferred. Two years of relevant experience, such as working in case management-related roles or crisis-related roles, required. Certified Peer Support Specialist preferred or obtain certification within 6 months of employment. Bilingual in English and another language preferred. Desired languages mirror our client populations and may include Spanish, Arabic, and/or Kurdish. Demonstrated skills and competencies to work with individuals regarding a variety of behavioral health needs. Physical Requirements: Work environment will be predominantly in-office and in the field. Valid driver's license, liability auto insurance, and ability to drive personal vehicle for work. Travel to various locations to support client services, as needed and as applicable by region. Company-issued laptop. Must be able to work a flexible schedule, including evenings and/or weekends (as needed). Occasional lifting of office items no more than twenty-five (25) pounds. Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.

Founded in 1875, our agency has grown over the years to address most of the challenges children, adults, families, and communities face across the lifespan, including substance use, child abuse and neglect, domestic violence/sexual assault, human trafficking, homelessness, juvenile justice, mental health, neighborhood distress, and poverty. Today, we offer 42 programs from 20 locations in east central Nebraska and southwest Iowa. At Heartland Family Service, we are committed to building a culture that values and celebrates diversity in addition to creating a trauma-informed environment. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF PROGRAM Heartland Bridges houses two programs, Bridges Transitional Living and Bridges Crisis Care. Transitional Living is a short-term transitional housing program enriched with supportive services designed to assist people with a diagnosed mental health or co-occurring condition while they transition to stability in the community. Crisis Care is a residential stabilization service designed for individuals who need a safe, secure environment for 3-5 days while stabilizing from a crisis before returning to the community where they live. SUMMARY DESCRIPTION OF WORK The role of the Case Manager I (overnight) is to provide facility oversight and assist in duties to ensure the day-to-day operations of the program. Decision making, problem solving, and highly developed interpersonal skills are critical. Compensation: between $16.31 and $19.44 per hour (wage is based on total years of relevant experience) Work Schedule: 20 hours per week (two 10-hour overnight shifts per week) Click to see benefits and company perks MINIMUM QUALIFICATIONS High School Diploma Two years of experience in behavioral or mental health services Valid driver's license and acceptable driving record ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to crisis care referral calls, assesses individual by gathering information and provides appropriate and accurate application verdict, maintaining strict confidentiality Completes enrollment/intake on eligible Crisis Care clients Develops supportive relationship with clients and responds to client needs during shift Documents client activity per established record keeping procedures Monitors client self-administration of medication and follows procedures of recording Executes full medication count on nightly basis Conducts nightly housing lead searches Psycho-educates clients on life, social and coping skills Provides problem solving and crisis intervention services to empower clients to develop self-sufficiency Utilizes trauma-informed care, person centered and culturally competent principles in providing services to clients Demonstrates knowledge of current community and HFS programs and resources to meet client needs Completes monthly client record reviews Conducts client room searches per program protocol Helps ensure room readiness for new clients Orients clients to Bridges protocols and addresses client non-compliance as necessary to create a safe and secure environment for all residents and staff Attends All Staff meetings as scheduled Responsible for maintenance and upkeep of facility Able to work both independently, with little supervision, and as a part of a team Always displays a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency Abides by all specific program and Agency procedures, policies, and requirements Cooperates and collaborates with program area staff, volunteers, and other Agency staff Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media Create, maintain, and share as appropriate a dynamic self-care plan Essential functions of this job are to be performed on company physical work site Performs other program related duties as assigned

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This case manager will serve as a direct care staff/case manager in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to residents as a part of the 24-hour direct care staff, as well as case management services for assigned families. The case manager will be part of the team that provides education and support programming for women, their children and family members. Compensation: between $17.95 and $21.40 per hour (wage is determined by total years of relevant experience) Work Schedule: 16-19 hours per week, Friday and Saturday overnight (11:00 p.m. to 7:00 a.m.) MINIMUM QUALIFICATIONS Associates Degree in Human Services, Psychology, Social Work, Sociology or a related field required Bachelor's Degree in Human Services, Psychology, Social Work, Sociology or a related field preferred One to two years experience in human services field preferred Alcohol/drug abuse experience preferred but not required Valid drivers license/ acceptable driving record Essential Duties and Responsibilities *Provides supervision and support for program participants as a part of residential program staffing for 24 hour per day, 7 day per week schedule. *Assists staff in implementing case management activities and goals with and for WCC clients. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning as needed. *Completes intake information with incoming clients. *Reviews case management activities, goals and rules with Program Coordinator. *Documents client activity, progress and needs per established record keeping procedures. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning. *Provide culturally and ethnically appropriate family services and intervention strategies. *Utilize a collaborative teaching approach. *Use interventions with clients that are evidence based. *Use effective strategies for engaging, defusing and de-escalating clients through collaborative problem-solving techniques. *Provide a range of concrete and advocacy services to family members that are consistent with the family's values, learning styles, lifestyle, circumstances, and culture. *Implements case management plans and provides support services for program participants under the direction of Lead Case Manager and Program Coordinator. *Does follow-up with individual clients and updates goal planning as client goals change. *Responsible for maintenance and upkeep of facility, including monitoring residents' activities. *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. Works as a team member with other program staff to provide trauma-informed care to clients. *Assists in facilitating educational participant support groups and children groups as assigned. Networks with community providers and other agency programs in order to assist clients in accessing needed community resources. *Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. *Develops supportive relationship with clients. Advocates for clients in the community. Able to work independently with little supervision. Maintains required records and statistical information. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. *Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. *Creates, maintains and shares as appropriate a dynamic self-care plan. *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts. *Essential functions of this job is to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This case manager will serve as a direct care staff/case manager in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to residents as a part of the 24-hour direct care staff, as well as case management services for assigned families. The case manager will be part of the team that provides education and support programming for women, their children and family members. Compensation: between $17.95 and $21.40 per hour (wage is determined upon total years of relevant experience) Work Schedule: between 15 and 20 hours per week, multiple shifts available including nights and weekends (four openings available) MINIMUM QUALIFICATIONS Bachelor's Degree in Human Services, Psychology, Social Work, Sociology or a related field preferred Two or more years' experience in human services field Alcohol/drug abuse experience preferred Valid driver's license/ acceptable driving record Bilingual-Spanish speaking abilities preferred Essential Duties and Responsibilities *Provides supervision and support for program participants as a part of residential program staffing for 24 hour per day, 7 day per week schedule. *Assists staff in implementing case management activities and goals with and for WCC clients. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning as needed. *Completes intake information with incoming clients. *Reviews case management activities, goals and rules with Program Coordinator. *Documents client activity, progress and needs per established record keeping procedures. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning. *Implements case management plans and provides support services for program participants under the direction of Lead Case Manager and Program Coordinator. *Does follow-up with individual clients and updates goal planning as client goals change. *Responsible for maintenance and upkeep of facility, including monitoring residents' activities. *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. Works as a team member with other program staff to provide trauma-informed care to clients. *Assists in facilitating educational participant support groups and children groups as assigned. Networks with community providers and other agency programs in order to assist clients in accessing needed community resources. *Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. *Develops supportive relationship with clients. Advocates for clients in the community. Able to work independently with little supervision. Maintains required records and statistical information. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. *Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. *Creates, maintains and shares as appropriate a dynamic self-care plan. *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts. *Essential functions of this job is to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

Join our Legal Team and Help Nebraska Families! * No experience is necessary. Extensive paid training is provided. * Flexible Schedules are available M-F between the hours of 8 am - 5 pm. * Nine paid holidays. * Paid sick and vacation days. * Legal team environment. * Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees. * AD&D and Long-Term Disability are paid by the company. * Commitment to staff advancement. Some of your duties may include: * Legal case management * Assisting in the establishment of family support orders * Using locate tools to obtain customer address, employment, and assets. * Identifying barriers, evaluating how we can help the customer. * Maintaining confidentiality and security of case information. * Providing excellent customer service to internal and external customers. * Regular and timely attendance. * Creative team projects. Required Education & Minimum Experience * Equivalent to a High School diploma. * 0 - 2 years Customer Service experience.

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK Intensive case management services will be provided to all clients with the purpose of coordinating and attaining health care goals. Decision making, problem solving, and highly developed interpersonal skills are critical. Compensation: between $19.74 and $23.54 per hour (wage is determined by total years of relevant experience) Work Schedule: 37.5 hours per week, Monday through Friday, day/evening hours as needed Click to see benefits and company perks MINIMUM QUALIFICATIONS Bachelor's Degree in social work or related field. Two years' experience in behavioral health setting. Demonstrates a high level of social work skills, practice, and knowledge. Valid driver's license/ acceptable driving record. Essential Duties and Responsibilities Works directly with member to assess holistic health care and social service needs, client strengths, abilities, and desires. Develops care coordination plan with the client that is realistic, achievable, goal oriented, and focused on client needs and desires. Demonstrates ability to effectively assist clients in addressing barriers by utilizing community resources and health related information. Coordinates services, resources, information with client, and on behalf of client when needed. Assist in addressing barriers to client's treatment. Maintain all contact documentation and billing information within internal reporting system and provides internal reports as needed. Provide problem solving and crisis intervention to clients. Provide referral and coordination for issues which may interfere with therapy attendance, including making follow-up phone calls to clients who miss their appointments. May provide transportation to clients for appointments. Maintain all reports required of the position. Interacts with primary care providers, behavioral health providers and other social service providers to make needed connections for services, provide a conduit for information sharing and organizes case conferences to bring providers together to review the care of mutual members. Works within the team model, utilizing the expertise of the team members when appropriate for each client. Provides problem solving and crisis intervention services to empower clients to develop skills necessary for a healthy living. Maintains required records and statistical information. Works in the community, in client homes, attends meetings, and assists clients as needed. High energy, passion for serving people, wants to make a difference, assertive, willing to push normal processes to enhance care of clients. Proficient computer skills Demonstrates good interpersonal skills in developing rapport with clients and community professional resources. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. Local travel: 75% in community providing outreach services. Performs other program related duties as assigned. Create, maintain, and share as appropriate a dynamic self-care plan. Strive to make connections between the agency and the larger community whenever possible to contribute to the agency's ongoing fundraising and friend-raising efforts. Essential functions of this job are to be performed on company physical work site or designated workspace.

Founded in 1875, our agency has grown over the years to address most of the challenges children, adults, families, and communities face across the lifespan, including substance use, child abuse and neglect, domestic violence/sexual assault, human trafficking, homelessness, juvenile justice, mental health, neighborhood distress, and poverty. Today, we offer 42 programs from 20 locations in east central Nebraska and southwest Iowa. At Heartland Family Service, we are committed to building a culture that values and celebrates diversity in addition to creating a trauma-informed environment. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF PROGRAM Heartland Bridges houses two programs, Bridges Transitional Living and Bridges Crisis Care. Transitional Living is a short-term transitional housing program enriched with supportive services designed to assist people with a diagnosed mental health or co-occurring condition while they transition to stability in the community. Crisis Care is a residential stabilization service designed for individuals who need a safe, secure environment for 3-5 days while stabilizing from a crisis before returning to the community where they live. SUMMARY DESCRIPTION OF WORK The role of the overnight Case Manager I is to provide facility oversight and assist in duties to ensure the day-to-day operations of the program. Decision making, problem solving, and highly developed interpersonal skills are critical. Compensation: between $16.31 and $19.44 per hour (wage is based on total years of relevant experience) Work Schedule: 40 hours per week (four nights per week, from 10:00 p.m. to 8:00 a.m.) Click to see benefits and company perks MINIMUM QUALIFICATIONS High School diploma Two years of experience in behavioral or mental health services Valid driver's license and acceptable driving record ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to crisis care referral calls, assesses individual by gathering information and provides appropriate and accurate application verdict, maintaining strict confidentiality Completes enrollment/intake on eligible Crisis Care clients Develops supportive relationship with clients and responds to client needs during shift Documents client activity per established record keeping procedures Monitors client self-administration of medication and follows procedures of recording Executes full medication count on nightly basis Conducts nightly housing lead searches Psycho-educates clients on life, social and coping skills Provides problem solving and crisis intervention services to empower clients to develop self-sufficiency Utilizes trauma-informed care, person centered and culturally competent principles in providing services to clients Demonstrates knowledge of current community and HFS programs and resources to meet client needs Completes monthly client record reviews Conducts client room searches per program protocol Helps ensure room readiness for new clients Orients clients to Bridges protocols and addresses client non-compliance as necessary to create a safe and secure environment for all residents and staff Attends All Staff meetings as scheduled Responsible for maintenance and upkeep of facility Able to work both independently, with little supervision, and as a part of a team Always displays a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency Abides by all specific program and Agency procedures, policies, and requirements Cooperates and collaborates with program area staff, volunteers, and other Agency staff Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media Create, maintain, and share as appropriate a dynamic self-care plan Essential functions of this job are to be performed on company physical work site Performs other program related duties as assigned

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This case manager will serve as a direct care staff/case manager in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to residents as a part of the 24-hour direct care staff, as well as case management services for assigned families. The case manager will be part of the team that provides education and support programming for women, their children and family members. Compensation: between $17.95 and $21.40 per hour (wage is determined upon total years of relevant experience) Work Schedule: 37.5 hours per week (three openings available, one on 1st shift, one on 2nd shift, and one on 3rd shift) Click to see benefits and company perks MINIMUM QUALIFICATIONS Bachelor's Degree in Human Services, Psychology, Social Work, Sociology or a related field preferred Two or more years' experience in human services field Alcohol/drug abuse experience preferred Valid driver's license/ acceptable driving record Bilingual-Spanish speaking abilities preferred Essential Duties and Responsibilities *Provides supervision and support for program participants as a part of residential program staffing for 24 hour per day, 7 day per week schedule. *Assists staff in implementing case management activities and goals with and for WCC clients. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning as needed. *Completes intake information with incoming clients. *Reviews case management activities, goals and rules with Program Coordinator. *Documents client activity, progress and needs per established record keeping procedures. *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning. *Implements case management plans and provides support services for program participants under the direction of Lead Case Manager and Program Coordinator. *Does follow-up with individual clients and updates goal planning as client goals change. *Responsible for maintenance and upkeep of facility, including monitoring residents' activities. *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents. Works as a team member with other program staff to provide trauma-informed care to clients. *Assists in facilitating educational participant support groups and children groups as assigned. Networks with community providers and other agency programs in order to assist clients in accessing needed community resources. *Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families. Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care. *Develops supportive relationship with clients. Advocates for clients in the community. Able to work independently with little supervision. Maintains required records and statistical information. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. *Is dependable and punctual regarding scheduling and attendance. Abides by all specific program and Agency procedures, policies, and requirements. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. *Creates, maintains and shares as appropriate a dynamic self-care plan. *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts. *Essential functions of this job is to be performed on company physical work site. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS

Job Description Join our Legal Team and Help Nebraska Families! No experience is necessary. Extensive paid training is provided. Flexible Schedules are available M-F between the hours of 8 am - 5 pm. Nine paid holidays. Paid sick and vacation days. Legal team environment. Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees. AD&D and Long-Term Disability are paid by the company. Commitment to staff advancement. Some of your duties may include: Legal case management Assisting in the establishment of family support orders Using locate tools to obtain customer address, employment, and assets. Identifying barriers, evaluating how we can help the customer. Maintaining confidentiality and security of case information. Providing excellent customer service to internal and external customers. Regular and timely attendance. Creative team projects. Required Education & Minimum Experience Equivalent to a High School diploma. 0 - 2 years Customer Service experience.